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19 | 05 | 2012
GEM-CAR Software

Module list:

  • Work Bay Management,
  • Direct Link to Distributors,
  • Customer Reminder,
  • Old Core Parts Management,
  • Inventory Management,
  • Electronic Agenda,
  • Learn more...

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Example of Section Blog layout (FAQ section)
How to include or change your logo in your invoice PDF Print E-mail
Written by Administrator   
Tuesday, 08 May 2012 12:08

Goto the Menu Configuration / Local Configuration

Step 1

  • Local configuration,
  • Select a model of invoice in the grid at the buttom,
  • Click on the Spyglass next to “Model”,

 

Step2

  • Select the model,
  • Click on folder icon,
  • Select a logo in the C:\vdata\Logo ( Bitmap format),
  • Save.
 
Understanding all options in the « General information » PDF Print E-mail
Written by Administrator   
Tuesday, 08 May 2012 03:10

All options from the « General information » will be applied to all computer station. Every option that would only apply to one computer will be set in the local configuration.


POS : Point Of Sale Window


1. Increase automatically the customer number

By selecting this option, GEM-CAR will automatically assigned a unique incremental number as the customer number. Note that if the customer is created via the POS window by entering the last 7 digits of the phone number, the phone number will by assigned by the default customer number.

(Activated by default)


2. Net amount without Distribution ....

Distributionof  the net sale without separating the discount in a category. For example, a $120 sale with $20 in discount, will be registered as 100$ sale rather than $120 in sale and $20 in discount category.


3. Enable modification of item description and price in the POS

Distribution Corporation such as tire distribution center, gas station should activate this option in order to protect user from changing item description & selling price.
(Activated by default)


4. Ask for a cost input if the product is not in the inventory

Enable the user to add a cost to a new item not in the inventory when adding it via the POS.
(Activated by default)

5. Used GEM-WORK suite

To enable the activation of the GEM-WORK inspection sheets, this option must be activated. On the activation you should be asked by the system to create the operation code related to this inspection. User will then be able to keep or changer the code in the “Inventory List Code”. Applicable fees might be applicable.
(Activated by default)

6. Show Cost at input

In the Point of Sales, when adding a new product, your cost will show with number. When unchecked, the cost will be hidden with ******.

7.  Use a margin versus a markup when calculating the selling price on a new item

When this option is enable, the user will be prompted to add a cost to a new item the POS and then GEM-CAR will automatically calculate a selling price using the following formula : Selling = Cost / (1-margin), otherwise the system will add a markup to the cost of the price.
(Activated by default)

8. Enable the user to change the “Cash” or counter customer

When this option is enable, the user can change in the POS the name of the « counter » or « Cash » customer without have to edit the customer. Note that by default the “counter” customer is set to “-1”. Click here to see how to changed the number of the “counter” customer. (FAQ)
(Activated by default)

9.  Display the time of the appointments in decimals in the POS

When this option is enable, the duration of a job in the POS, in the inventory job code or in the agenda will be set in hundreds of hour. For example, a job duration will actually be displayed as 1.75 hours rather than 1 hour and 45 minutes. Note that the appointment duration time will be rounded to 0.25 hour (15 minutes).
(Activated by default)

10. Display the time in the appointments schedule in decimals

When this option is enable, the duration of a job in the agenda will be set in hundreds of hour. For example, a job duration will actually be displayed as 1.75 hours rather than 1 hour and 45 minutes. Note that the appointment duration time will be rounded to 0.25 hour (15 minutes).
(Activated by default)


11. Do not ask the user to make a copy of the GEM-CAR data base when exiting the software

Since it is the customer responsibility to make sure they have a daily backup of their data, this option should not be enable unless another backup process is in place. Note that by default when a user exits the software he will be prompt to make a copy and the default destination will go to an external plugged USB key.
(Activated by default)


12. Display and input category for item that are not in inventory

When this option is not activated, all item created thru the POS will be automatically added to the default product category “200”.  In order to have a detailed sales report, this option should be enable.
(Activated by default)


13. Automatically save item not in inventory

When checked, the system will automatically save all new item added in the Point of Sale.


14.  Use price list and line code

When this option is check, the system will prompt you to select a catalog that will become accessible when adding an item in the Point of Sale. Make sure the catalog is on the GEM-CAR server location and accessible to all user. This catalog can contain 500 000 product without slowing down the application.
(Activated by default)

15. Display door number on the delivery slip

Printing the bay/door on the delivery slip.
(Activated by default)

16. Do not validate postal code format

In order to deactivate the postal code format (customer and supplyer) to allow USA zip code to be added
(Activated by default)


17 Display the trucking tab in the vehicle file

In order to add complementary information dedicated to trucks such as: transmission, differential, brakes information.

18. Display only 4 caracters in the product code printed on the invoice.

Print only the last 4 digits of the product code on the invoice. The complete code will show in the order history and in the Point of Sale.

19. Used product sort key in the inventory search

Activate the tracking  search key. It wil automatically add this field in the product module.


20. Use a 12 hours clock instead of a 24 hours

Use the AM/PM format rather than the 24 hours format in the agenda and the job creation in the Point in Sale.
(Activated by default)


21. Use the average cost in the inventory

Use the average cost in the inventory management module


22. Distribution Compagny (no vehicle)

When this option is activate, it will skip the vehicle selection in the Point of Sale when creating a new quote.


23.  Display « Estimate » on the estimate

It will show « Estimate » rather than quotation on the quotation that you will give to your customer.
(Activated by default)

24. In the vehicle file used KM by default insted of « Miles »

In the vehicle file, use « KM » by default when creating a new vehicle.
(Activated by default)

25. Mandatory VIN number input.

When this option is selected, a VIN number must be added  before closing the invoice.
(Disable by default)

26. Use departement type in job.

When this option is checked, a department selection will be added in the job line added in the Point Of Sale.  Every item sold under that job will be associated with the department of the job.  A default department can be set in the product management form.
(Activated by default)


27.  Activate the preventative maintenance tab in the vehicle

When this option is activated, a new tab will show in the vehicle file : « Preventative maintenance ». Users can then set the schedule based on the customer history. In the Point of Sale the preventative maintenance report icon will also show up.
(Activated by default)

28. Remove the « 2 » invoices needed to activate the preventative maintenance module

In order for the system to evaluate the mileage done by a vehicle in a year and to plan the preventative maintenance schedule.

29. Use the cash drawer

When checked, the cash drawer icon will show up in the Point of Sale

30 . Display calendar in 36 hours

Enable shop to plan appointment in the agenda and work extended hours at night

31. Show the GEM-WOOK file in preview mode

Print all GEM-WORK inspection on the screen when you right click on the Work Order Icon in the Point of Sale in order to print directly without preview.

32. use an automatic tire storage number
When this option is enable, the system will automatically generate a unique identification number for the Tire Storage sticker.

33. use an automatic Work Order number

When this option is enable, the system will automatically generate a unique identification number for the work order number. Otherwise, a Work Order Number will be generated using the date (yyyy-mm-dd) with an automatic number.

34. Use mandatory GL number

Force mandatory General Ledger Number in all categories. Enable this option when using an accounting bridge.

35. Import  411 customer's information

When entering a phone number (only the last 7 digit) in the customer field from the Point Of Sale, it will be pushed to collect the address from the 411. This customer information could then be saved in is file.

36. Import part description from the Internet in CAPSLOCK

All part will be imported from your distributor Web Site in CAPSLOCK.

37. Display subtotal for every job on the quotation/invoice.

When enabling this option, all selling price from part from a job will show a subtotal on the quotation or on the invoice.

38. Automatically add the scanned item to the Punch Clock window.

All scanned item via the Punch Clock window will be automatically added without have to press Enter 2 times. Add a specific quantity by typing the number of part followed by a *.

39. Add a warning if the customer as no address before closing the invoice

Show a message when a customer doesn’t have a complete address before invoicing.

40. Reverse the click on the Work Order button

Reverse the printing option from the F11 button from the Point of Sale, all document will directly go to the printer. Note that by right clicking on the same icon, the Work Order will then be printed to the screen.

41. Reverse the click on the Quotation button

Reverse the printing option from the F3 button from the Point of Sale, all document will directly go to the printer. Note that by right clicking on the same icon, the Quotation will then be printed to the screen.

42. Activate the VIN decoder

Activate the VIN decoder, in order to transfer the vehicle information to the vehicle file in the Point of Sale or in the Punch Clock Window.

43. Check if a new version is available

Check if a new version of GEM-CAR is available by Internet.

44. Follow punh clock on report

Allow the system to prompt the user for specific validation when actively using the punch clock

45. Do not use the required time for job in the Inventory module

If this option is enable when you add a job to a quotation, it will not planned the time from the duration from the Product File.

46. Display the Esitmate Title label

Show the title on the list of quotation in order to find your customer quotation even faster.  The quotation title could be added from the Point of Sale.

47. Envoyer l’estimé  à la prochaine étape au commencement du travail

Transfert the quotation Step to the “Work Order” Step when a job gets its first punch.

48.  Do not change the planed time to the billed time when after changing the billed time.

Do not change the planed time to the billed time when after changing the billed time.

LAST_UPDATED2
 
How to create or add your logo on you quotation, estimate or invoice PDF Print E-mail
Written by Administrator   
Wednesday, 11 April 2012 01:51

How to create your LOGO

Open PAINT software

-          All Program  / Accessories / Paint

-          Change the size              

o   Option A: Image /  Attribute

o   OR

o   Resize image

-          Select Pixel

-          Width : 195 , Height 95

-          Save your logo

o   Save as : Bitmap 24

o   C:\vdata\Logo

 

How to include your logo in your invoice

 
How to invert print and display on the display icon PDF Print E-mail
Written by Philippe Simard   
Tuesday, 26 July 2011 13:38

Click on configuration tab: General Information will appear,

Select option 41



Note: Right click on Display icon in the POS will make the visualization possible.

LAST_UPDATED2
 
How to load GEM-WORK in your system PDF Print E-mail
Written by Philippe Simard   
Monday, 25 July 2011 14:18
In order to load GEM-WORK into your system, you need to complete subscription information and then follow this link below:

Click here to get the subscription to GEM-WORK

After you have downloaded GEM-WORK please call GEM-CAR’s Customer’s Service Department at (866) 848-8282, for activation.
LAST_UPDATED2
 
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News
ACDelco Approves GEM-CAR - SMS– For TSS and ACE Members

V2V Technologies, the developer of GEM-CAR Shop Management Software is very pleased to announce that we are working with  ACDelco Corporate to sell and support the GEM-CAR Management Software product foruse by  ACDelco TSS and ACE members in Canada.
 
The GEM-CAR team is very excited about working with the ACDelco Distributors across Canada and to supporting the TSS Members”, says Mathieu Brunel, President of V2V Technologies and GEM-CAR. “To have such a top-quality network of service businesses approve GEM-CAR is a real vote of confidence for the package.”

The GEM-CAR Shop Management Software offers a bilingual, full featured management tool designed to get shops up and running quickly.

The majority of the daily functions can be accessed from the Point of Sale screen so there is no need to move from one function to another,” says Bob Worts, Director of Sales and Marketing for GEM-CAR.  “GEM-CAR is very excited about working with ACDelco as we introduce the GEM-CAR product to ACDelco TSS members across Canada.”

ACDelco Quotation

GEM-CAR offers an easy to use punch clock system, which allows the owner to charge the correct repair time on every invoice.  In addition, GEM-CAR provides a number of professionally designed inspection forms that allows the mechanics to inspect the vehicle properly and record the information so the customer can see what is required on their vehicle. One of the critical functions within GEM-CAR is the use of the “Reminder Letters”.

The Reminder letters are mailed out to the owner of the vehicle. After each mailing, there are follow-up calls made within a few days and on average, 83% of customers have returned to the shop for further work. This has generated up to $ 1,000 in additional labour revenue per month, per tech,” says Worts.
 
Bob Worts has joined the GEM-CAR Team

V2V Technologies Inc is pleased to announce the appointment of Mr. Bob Worts as a Marketing and Sales Director for Ontario and Western Canada to promote GEM-CAR an Automotive Repair Shop Management Software.

Bob Worts brings a wealth of experience to GEM-CAR, having been in the Automotive After-Market Industry for over 40 years.

His skills comprise of vast ‘hands on’ knowledge in the following areas; Software sales with Carrus Technologies;  Senior Management specifically involved with franchising and shop operations for Midas Canada; Director of Purchasing for Prime CarCare Group Inc. across Canada.

The challenge is to develop a distribution network across Canada of dedicated knowledgeable, sales professionals that can represent GEM-CAR to the aftermarket and assist and support the independent installers.

The objective is to find professionals with the experience to mentor and provide assistance to increasing both sales & profits.

The goal is to increase the visibility of GEM-CAR through the sales of our systems in all provinces across Canada through the development of specialized programs with major warehouse distributors and repair chains.

bworts@gem-car.com

 
GEM-CAR has been approved by NAPA as a compatible NAPA PROLink SMS.

GEM-CAR is a Shop Management Software (SMS) for automotive repair shops and tire centers that provides an easy link to PROLink, NAPA’s parts search and ordering site, directly on the main Point of Sale window.  GEM-CAR also provides the same easy one click access to NAPAFIX!

Read more...
GEM-CAR used by:

Auto Pro
Auto Value
Bestop
 Good Year
Tech Net
 Irving
Shell
Esso
 
Initiative from
GEM-CAR is a Shop Management Software (SMS) and an Automotive Repair Shop Software link to CARQUEST, NAPA, Uni-Select, Auto Value,