In order to cancel Account Receivables Payment in GEM-CAR you need to perform the following two steps.

  • Create new ADJUSTMEN invoice (tax ecluded) and pay it with the payment method with which you accepted the AR payment.
  • For example if you received 500$ AR payment with check you need to create -500$ adjustment invoice and send it to the payment method "Check".

  • As soon as your payment method is balanced you need to balance your account receivables.
  • In order to do that create second adjustment invoice and send it to receivables.