Type of text message / SMS
Communicate with your customer to
- Confirm appointment, FAQ read more...
- Tell your customer that their vehicle is ready, FAQ read more...
- Send thank you note via template, FAQ read more...
- Write a personalized message.
Why sending Text message ?
- Communicate fast,
- Open rate 98%,
- Save Time,
- Reduce cancelled appointment ($250/app.),
- Minimized downtime on lift ($2-4/min),
- Communicate with younger crowd,
- Be cool !
Watch a video of a
- From the POS, choose an adviser,
- Choose a customer,
- Click on the "SMS" button which is located bellow the "Customer" field.
- Choose "Language" and select a template ( How to create SMS templates - V7.1) or type your own message,
- Click on the green "Clock" icon to send the message,
- Choose "Yes" when the validation message pops up.
NOTE: In order to send text messages to a customer directly from GEM-CAR' POS you need to activate that option in the customer's file - How to activate or disable the SMS function for a particular customer - V7.1 .