Please call and ask for GEM-CAR special pricing at $139.95/night
*** GROUP CODE: GEM-CAR ***
Topics of the day
Day #1 - GEM-CAR Training For who: everyone Capacity: 60 participants You will be learning :
Top 20 new features that will help you save time
GEM-CHECK : Virtual inspection from your tablet
Key chain with Bar code : Yes scan the key chain and open your customer file from the POS
Price matrix optimal configuration (new generation : increase your profit by 3-5K )
Preventive maintenance : testimonies from GEM-CAR customers
Mathieu Brunel, President of GEM-CAR will give you his best practice recommendations and show attendees how you can benefit more from your software !
Day #2-3 - Coaching with Kelly Bennett For who: everyone Capacity: 20 participants He's has trained more than 25 000 technicians and shop owners during his career, he is what a music lover is to music but for repair shop management.
In this workshop you will learn how to improve the 4 main skills of a great service advisor; 1. Customer Service 2. Selling 3. Administrative skills 4. Basic Technical Skills
We have all seen people who excel in customer service however, that skill can prevent the service advisor from selling needed services. Many shops think the process of selling will sacrifice customer service. Yet, Great selling enhances customer service. We have all seen people who can sell, however they are disastrous with paper work.
Then there are some technical people who have great knowledge of auto repair, however seriously lack "people skills'. You will leave with an action plan to become a Great, well rounded Service Advisor. Another key is thinking outside of the triangle. How to navigate out of the Service Advisor Bermuda Triangle.
• Proven sales techniques specifically for selling automotive service & repair. Automotive is the only industry Kelly trains in. • Maximizing Diagnostic Sales. • Proven sales techniques for maintenance, repair, parts, sublet, tires, and more!
GEM-CAR now has a toll free fax number877.504.9355
The objective of the day is to make you discover all new features available in GEM-CAR so you can implement what will allow you to growth your business.
"As a passionate team, it’s our concern that you use your GEM-CAR at its full capacity. Your success will reflect on the GEM-CAR community and will help you achieved your goal. My passion is to help you succeed, so I will be glad to participate by being the guest speaker.”
Mathieu Brunel, GEM-CAR President.
Discovers some hidden marketing features that can assist you in increasing your sales.
Participate in our mutual goals, by bringing creative idea… GEM-CAR after all is for you.