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Company management

GEM-CAR needs information about your company for its core features to work. This information has to be configured in the Company management configuration window. You will find, in this user manual, how to configure this information.

To access the Company management configuration window, from the GEM-CAR main menu, go to Configuration > Company management.

V2V Company number

Some GEM-CAR features are dependent on the V2V company number configured in the Company management window. Follow the steps below to configure it.

  1. Access the Company management configuration window.
  2. Enter your company number in the V2V company # field.
  3. If you do not remember your V2V company number, you can click on the Get your V2V Technologies number (cog) button to retrieve it. GEM-CAR will search in our customer database using the telephone number in the Telephone field and find your V2V company number to populate the appropriate field with it.
  4. Click on the diskette button to save.

If you cannot retrieve your V2V company number with the GEM-CAR built-in search feature or if you do not have a company number, contact us to the following coordinates:

  • Telephone (toll free): 1-866-848-8282
  • E-mail: support@gem-car.com
  • Chat: [GEM-CAR Chat Support]https://secure.livechatinc.com/licence/9561505/v2/open_chat.cgi?license=9561505&license_id=9561505){:target="_blank"}

SMS reply

Starting with upcoming version 14.0.0 of GEM-CAR, you can configure a specific phone number for SMS replies. To do so, follow the steps below.

  1. Access the Company management configuration window.
  2. Enter the phone number in the Reply SMS field.
  3. Click on the diskette button to save.