There are two possible sources of error;

  •  Once you made the change, you did not close and restart GEM-CAR at each station in order to update (refresh) the data bases at each station. Closing and restarting GEM-CAR at each station will resolve the problem.
  • Your GEM-CAR software was not installed and configured as a network application. Call your GEM-CAR representative or technical support department to see what options are available to you.