Use technology to better communicate between customer and auto repair shop by using 
2 way texting.  Great feature to activate in your Auto Shop Management Software

gem sms text message Send text message  to communicate with your customer:

  • Confirm appointment
  • Send thank you note
  • Tell your customer that their vehicle is ready
  • Get an approval for a job
  • Write a message.

The automotive industry states an average open rate of 98% for text messaging! And 90% of those are read within 4 minutes.

Compare that to an average of less than 28% open rate for email after 24 hours.

A text message lets you engage your audience instantly and provoke an immediate call to action.