Use technology to better communicate between customer and auto repair shop by using 2 way texting. Great feature to activate in your Auto Shop Management Software
Send text message to communicate with your customer:
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The automotive industry states an average open rate of 98% for text messaging! And 90% of those are read within 4 minutes.
Compare that to an average of less than 28% open rate for email after 24 hours.
A text message lets you engage your audience instantly and provoke an immediate call to action.