Having accurate reports is important and human error will happen.  Adjusting your report so they reflect the reality will enable you to make a better decision.  Take the time to understand why costs aren't accurate and adjust them at the entry-level. 

  • Go to POS,

  • Choose a client,

    • Don't need to select a vehicle,

  • Go to a client’s history (ALT + I).



  • Select the invoice on which you wish to modify the cost price.

  • Click on the header of the “Cost Price” column.

  • The cost prices will appear.

 

  • Modify the cost price by overwriting the previous amount.

  • Press "Enter",
  • Confirm your choice.

 




Step 1 : Find the invoice number 
  • Go to "Reports" / "Sales",
  • Section the sales report with a date range,
  • Click on the printer,


  • Simply click on the left side of the report to find the invoice that as an error,
  • drill again 


Step 2 : Find the customer name

  • From the POS, click on the spyglass icon to open the estimate list,
  • From the estimate folder 
    - Select "ARCHIVES",
    - Input the invoice number,
    - The customer name will show in the grid,



  • Now you can use the history to correct the cost. (see Step A)



  • From the POS, click on the spyglass icon to open the estimate list,
  • Choose one estimate,
  • From the grid select the product line to update the cost, 
  • Doubleclick on the price box,
  • Edit the cost,
  • Press enter.