- Go to “Configuration” / “General Configuration”,

- In the first tab, activate options 35 and 61,
- Move to the "Message and Agenda" Tab,
- Click on the 411.com for the USA Version (411.info) and 411.ca for the Canadian version to set the link.
- Save.
NOTE : update your 411 source 411.com for USA and canada411.ca for Canada ... FAQ Update 411 in GEM-CAR
- Return to the Point of Sale,
- Click on the spy glass to look for a customer,

- Click on the "+" sign to add a new customer,

- Enter customer's phone number,
- Confirm “Yes” for the 411 search,

- Select the client to be transferred (by default, your area code will appear first),
- Click on the green button,
- Confirm the elements in the contact information to be transferred,

- Save your client file.

