GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Automobile repair shop software - Recognition by The Garagist magazine in Canada

Support 

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FAQ Reminders

 

Configuration

  • How to add an option to validate the customer's or client’s address when invoicing, e.g.: Recalls/reminder
  • How to send reminder letters with double-window envelopes
  • How to add a logo to the left and to the right in a reminder letter, e.g.: CAA

 

 How To

  • Understanding the different reminder templates to re-contact customers
  • How to create and activate preventative maintenance reminders by model
  • How to send reminder letters or follow up by email
  • How to manage the Reminder Window? How to not send a Reminder to customers who have already come in?
  • How to create Reminders?
  • How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done?

Common issues 

  • Reminders and account statements blocked by your e-mail provider
 

Reporting

  • How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters
 

Best practice  

  • Booking your next appointment when closing your invoice
  • The one pending quotation technique
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