GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 40753
Early suppliers payment discounts of 2% good or bad? Hits: 1343
Top 10 Tips to reduce your inventory of parts Hits: 1316
GEM-BOOKS - Accounting and payroll software Hits: 3147
Change rate/hourly rate by batch or by category Hits: 1894
Robert Thibert wheel software catalog integration Hits: 2583
Create a list of customers to check if someone cancels their appointment ? Hits: 1759
Add a personalized field to a customer file or in the company Hits: 1746
Print a customer list with detail of their vehicle Hits: 1745
Changing the default quantity of a product when adding it to the POS Hits: 1811
Hide / display de quantities on the delivery / packing slip Hits: 1843
GEM-CAR provides free accounting software solutions? Hits: 10510
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3625
Acomba - recommended accounting software Hits: 3526
Quickbooks: accounting software compatible with GEM-CAR Hits: 3728
10.5 Reasons for using the GEM-CAR calendar Hits: 2266
Tax settings : Special configurations Hits: 2680
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3388
How to manage / calculate / generate Administrative Fees ? Hits: 3147
How to export data from CARS to GEM-CAR Hits: 2478
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2441
Set deductible Hits: 2422
Printing the rental agreement Hits: 2526
Fuel sales report Hits: 2521
How to search for an alternative part from the POS Hits: 2826
Set reminder for driver's license renewal Hits: 2702
Show preventative maintenance as a popup in the POS Hits: 2804
Specific duty of tire sales report Hits: 2551
Updating the 9 price level from an Excel file Hits: 2710
Printing colored labels by season Hits: 2353
Creation of linked product as "Specific duty" Hits: 2484
Linking specific duties Hits: 2554
Where to save tire size front and rear in the customer file Hits: 2339
Sales report and statistics Hits: 2537
Searching from the POS for customer by name or other criteria Hits: 2503
How to access main customer information in one click in the POS Hits: 2830
Print timestamp on the invoice Hits: 2889
How to pay a bill using multiple payment modes Hits: 2642
How to access the supplier list from the POS in 1 click Hits: 2457
Setting default GL ledger Hits: 2360
Setting the tax level by supplier Hits: 2347
How to change the time range for invoices displayed in history Hits: 2408
Template for supplier importation Hits: 2435
You don't have Excel, use a CSV file Hits: 3445
How to show all 9 level of pricing in the POS for 1 item Hits: 2647
Configuration of a file with the right column header Hits: 2413
How to set the 9 levels of pricing in the inventory Hits: 2596
How to search for the list of package from the POS Hits: 2340
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2555
How to add a part and a quick tip to add multiple parts Hits: 2456
How to scan the VIN from the punch Hits: 2628
How to add a reminder from the punch Hits: 2401
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2352
Configuration of the color code for the status of a job Hits: 2724
How does the supervisor window work to correct timestamp Hits: 2514
Top 10.5 reasons to use the punch clock Hits: 2241
How to loan money to an employee and keep trace Hits: 2118
How the next visit is planned automatically by the software Hits: 2150
How to see the history of the vehicle from all owners Hits: 2187
How to add an option to the vehicle Hits: 2311
How to add a picture of the car Hits: 2459
How to leave a trace that you have returned tires to the customer Hits: 2136
Used car inventory value Hits: 2176
How to track the cost of a vehicle: purchase and repair Hits: 2130
Printing tire labels using different colors by season Hits: 2034
Selling your shop/garage: ensure a healthy transition Hits: 1904
Tire size list from the storage Hits: 3059
Tire storage value for insurance Hits: 2105
How do I know if a customer has tires in storage Hits: 1919
Tire Storage Configuration Hits: 2615
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2162
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 1958
How to add a personalized link Hits: 1956
How to change the back color of the invoice Hits: 2119
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 1953
How to access other distributors from the POS: using the right click Hits: 1940
Activate your CARFAX VIN decoder Hits: 2800
Activating Mitchell labor transfer Hits: 2534
Activate your ALL DATA labor transfer from the POS Hits: 1977
How does the search icon works Hits: 2002
How to change the customer’s vehicle on an existing estimate Hits: 3535
How to make a customer tax exempt? Hits: 1825
Automatic spellcheck in GEM-CAR Hits: 2055
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 1855
How to use NAPA VIN decoder vs CARFAX Hits: 2579
Internal client configuration for invoices without sales Hits: 2588
How to read tire sizes? Hits: 2396
Punch window report for the payroll Hits: 1872
Use & associate/link an associated product: Specific Duty Hits: 2635
Configuration of the workshop equipment Hits: 2561
Management of steps/status & classification of estimates Hits: 1882
Order note / title to manage promise time Hits: 2011
Configuration of Environmental Management Fee (EMF) Hits: 2216
How to change the default value for oil changes Hits: 1958
How to re-print an already printed / closed end of day report Hits: 1933
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1810
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2285
Add a new internet distributor/supplier for parts catalog Hits: 2717
Connecting multiple users on the same Internet catalogue distributor Hits: 1950
How to manage NSF Hits: 2062
Quickly find an appointment for a customer booking Hits: 2088
Access a UCDA Car Sale Contract Hits: 1998
The Cost Price does not Show in the Point of Sale Hits: 1869
Sales and Purchases in Foreign Currencies - Exchange Hits: 1937
Stock you filter inventory based on make and model not ABC Hits: 1973
List of new customers in a month to sent promotion Hits: 1874
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 1939
Configure and use AutoServe1 inspection sheets Hits: 2107
Inventory Transaction: purchases, sold, manual adjustment Hits: 2016
How to return unused products from your inventory Hits: 1970
Partial Payments with Discount to Suppliers Hits: 1852
Quick access to kits from POS Hits: 2231
Adding or creating a barcode to a product Hits: 2136
Use multiple monitor on the cloud using RDP Hits: 1902
History a vehicle vs the history of a customer's vehicle Hits: 2724
Advance Kits for wheels : pros and cons Hits: 2038
The GEM-2D : New wireless barcode reader 2D Hits: 2491
List Oil change label model with or without logo for Zebra Hits: 2036
Label model with barcode for inventory Hits: 2240
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2314
Does GEM-CAR offer a complete accounting software solution ? Hits: 2248
Payroll Software Module : Save Time and Money Hits: 2936
generate automatic purchase order using the minimum quantity Hits: 2433
Set minimum and maximum quantity in a product / inventory Hits: 2430
View a list of item were the stock level is bellow minimum Hits: 2461
How to Configure GEM-LINK? Hits: 1958
Transfer data history from over 100 repair shop software/SMS Hits: 3474
Default label configuration for GEM-CAR barcode size Hits: 2235
Demographic sales report and zip code / postal code structure Hits: 2867
How to delete unused products Hits: 3663
How to generate an inventory report Hits: 2229
How to configure GEM-CAR to use a multi-tray printer Hits: 2525
Export or print out a list of customers emails Hits: 2814
Activate your spell check in GEM-CAR using Windows 10 Hits: 1799
Example of recommended inspections for specific types of jobs Hits: 2255
Re-activate/bring back inspection sheets lost after update Hits: 2246
How to display entry and exit mileage on estimates/invoices Hits: 2347
Double-click in the calendar to expand long notes Hits: 2135
Activate an existing yet inactive tire storage Hits: 2178
Remove outdated estimates Hits: 2140
How to activate your shop's SiriusXM account? Hits: 3327
How to activate and use GEM-SCAN - Version 13 Hits: 3339
First Remote Connection Procedure: Cloud Hits: 2402
How to locate individual customers from your sales report Hits: 1881
How to activate existing but inactive tire storage Hits: 2841
Dispatch module Hits: 2011
Change matrix of groups/items that already are in inventory Hits: 4330
Removing the blank space at the bottom of your invoice Hits: 2139
Automatically schedule jobs in the calendar from punch clock Hits: 1979
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2281
Setting a default printer in Windows 10 Hits: 2546
How to take out a list of tire storage Hits: 3812
How to make end of day of payables Hits: 2408
Associate an inspection report with a job: GEM-WORK Hits: 2461
Hourly labor cost, how to do the math Hits: 2370
Multi-window/screen : open calendar/point of sale and check Hits: 2277
Add overpayment (deposit) as a credit in receivables Hits: 2616
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2017
Taking out an inventory transaction report Hits: 5285
Account receivable analysis and aging report for customers Hits: 2736
How to add a Hybrid or Electric vehicle model Hits: 2226
End of the month procedure Hits: 3885
How to generate a list of customers with upcoming reminders Hits: 2357
Punch Clock : What is the "Stop" button for? Hits: 2957
How to save reports and files from Cloud to your local drive Hits: 2594
How to add kits faster in an estimate Hits: 2393
How to use the fast order feature of Napa Prolink SE Hits: 3121
GEM-CONNECT module : procedures Hits: 1753
Start selling tires online: TireConnect catalog integration Hits: 4035
Tire search Hits: 2475
Validation of QST and GST numbers: It is your responsibility Hits: 10646
How to setup GEM-MONEY Hits: 5464
How to update GEM-CAR Hits: 1736
Procedure to print a vehicle's sale contract Hits: 3299
How to send an e-mail and print an invoice at the same time Hits: 2415
How to configure GEM-CHAT - live chat software in your SMS Hits: 4390
How to set a fixed price on an oil change kit Hits: 3333
Manage NSF and how to put the transaction back in receivable Hits: 3016
Add style and colors to notes and internal memos Hits: 3019
How to integrate AllData automotive labor guide to GEM-CAR Hits: 4976
How to manage different products and job categories Hits: 4449
How to get a customer list with a vehicle Hits: 3070
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3275
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 3979
How to find a customer's postal code in the POS (12.0.0) Hits: 3385
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3668
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3168
How to view the POS in full screen (12.0.0) Hits: 3851
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3490
Vehicle importation Hits: 3362
How to change the POS icons Hits: 3489
Email addresses by advisor Hits: 2555
Tire storage tip: printing colored labels Hits: 3062
Change the message at the bottom of account statements Hits: 2669
Why aren't the distributions and sales reports balancing? Hits: 3720
GL configuration by department Hits: 2989
Incorrect inventory tracking, possible causes? Hits: 3629
How to track payment history of a specific customer. Hits: 3018
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4058
Multi-location/Multi-enterprise: configuration & options Hits: 3554
Tax table calculation by province for Canada Hits: 3468
Updating to version 11.0.6 Hits: 3592
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5151
List of Shop Management Software: automated data conversion Hits: 3810
New Internet links available in GEM-LINK Hits: 6499
How to track deleted item Hits: 3533
Select different Invoice model/template: fuel, distribution Hits: 4824
Promotional plastic key chain with bar code to open a file Hits: 5003
How to set up an account with Partstech Hits: 5925
GEM-CARD : Credit Card Processing Program Benefits Hits: 5664
How to calculate the cost of your shop supply and apply it Hits: 3978
Inventory adjustment value to do in your accounting Software Hits: 2991
Looking for an invoice by product number Hits: 3288
How to calculate the cost on a job in an estimate / work order ? Hits: 3233
How to calculate the cost and your margin on the workshop equipment? Hits: 3366
Unblock An Order Hits: 3197
How To Change The Product Code? Hits: 3215
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6710
GEM-CHECK Digital Inspection Module Hits: 4423
Transactions for your accounting software for reconciliation Hits: 9482
Change, hide or display the hourly labor rate on invoices Hits: 10070
Add a job to a quote so it doesn't show in the punch clock Hits: 3673
How to add a new customer? Hits: 6743
How to print out the summary of tax distributions report on purchases? Hits: 3612
How to print in black and white and both sides of paper? Hits: 4120
The power of text messaging (SMS) from GEM-CAR Hits: 6405
How to setup and print your key tags? Hits: 5680
Performance report by work bay / technician and payroll Hits: 7304
How to bill a linked customer (e.g. Insurance)? Hits: 4091
How to link a kit to your tire categories? Hits: 4964
How to update the products price by applying a new matrix? Hits: 3798
How to schedule a long job in the Calendar? Hits: 3174
How to setup and use the card processing terminal? Hits: 3885
How to print a statement with detailed payments? Hits: 5330
How to activate and configure Worldpac SpeedDial? Hits: 8096
How to generate a discount on an account receivable? Hits: 3692
How to setup and use your barcode reader? Hits: 6498
How to change and manage the taxes Hits: 3350
How to change the font size of the legal text on the invoice? Hits: 4988
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 4856
Display only available inventory in search results window Hits: 4541
Detailed internal work report Hits: 4963
How to generate a core to return? Hits: 4944
Where to find the local & direct phone lines for Support? Hits: 4689
How to transfer a tire storage to another vehicle? Hits: 6604
Yearly sales report for a product through the Inventory window (New) Hits: 5361
Is the deposit taxable or not, and what is its cost? Hits: 2963
Understanding product types of job/products in inventory V6.0 Hits: 2871
Post a supplier bill with parts used in multiple Work Orders Hits: 2999
How to disconnect a user? Hits: 2962
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 3949
How to export Invoicing transactions to TEXT files Hits: 2948
New core tracking system! Hits: 4823
How to disable CARFAX for a specific customer Hits: 4676
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5060
Display an alternate delivery address on the invoice Hits: 4790
Invoice with a past date and limit how far you can go Hits: 2896
What's the visual aid to know that hours have been modified? Hits: 4341
Search customer by plate from the "License" field Hits: 4151
Inventory report by line code (9.1+) Hits: 3872
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4461
The meaning of the color codes in the Point of Sale Hits: 5790
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4676
Promised time : where do we put it in the POS Hits: 3047
How do we know in which bin to place the parts that are received for a job? Hits: 3152
Update 411 in GEM-CAR Hits: 3404
Configuration of General Information Hits: 6280
ML - Sharing History Hits: 6678
FAQ : Managing inventory using Min / Max Hits: 8020
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3046
How to setup and use National Accounts Hits: 4182
Management of National Accounts Hits: 3649
How to use IP address on station(s) to speed up the connection to server? Hits: 4044
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2858
Pay Supplier by Credit Card Hits: 4240
2 free alternatives when you don`t have Excel Hits: 5481
GEM-CAR Hits: 3631
Where to place the license file and what it is? Hits: 3606
How to change a payment method on an invoice before the end of day Hits: 3852
How to connect to the cloud using your tablet or phone Hits: 4059
Setup your SMTP server to send email (change/edit password) Hits: 5218
Age Of Account Transfer or importation of receivable from Excel Hits: 4275
Reformatting accounting aging to import receivable in Excel Hits: 4083
Vehicle Makes and Models Management Hits: 3527
How to add item to drop down menu with no spy glass Hits: 3595
How to print vehicle list by customer? Hits: 3318
How to work with GEM-CAR from home/remote: free option Hits: 9290
Used Car Module: New classification feature added Hits: 5541
How to quickly create an invoice? (5 steps) Hits: 3455
Printing multiple copies of invoices Hits: 6829
Create a kit from the Point of Sale Hits: 5385
How to integrate and use NAPA Prolink SE? Hits: 5585
Term & Condition for GEM-TIRE Hits: 3308
Save a copy of estimates sent by email Hits: 3152
Vehicle down time analysis report Hits: 3398
Actions that cause an unbalanced inventory Hits: 3745
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3720
End of the month procedure for accounting & reporting Hits: 6648
How to export/import customers/suppliers/ from Acomba Hits: 5431
How to share a printer Hits: 3547
When managing utility bills choose: apply taxes or not Hits: 5222
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6495
Top reasons why our customers aren't using a bridge Hits: 9046
Changing the customer of an existing estimate Hits: 2869
How to reprint a supplier cheque Hits: 3131
Search by license plate number with CARFAX Hits: 4902
CARFAX - End user license agreement / Terms and conditions Hits: 3615
Create step / classification of the quote Hits: 3990
How to search a customer by vehicle informations Hits: 6096
How to make a partial payment on a supplier invoice Hits: 6456
How to bill the tax only on the invoice Hits: 5611
How to change a supplier number Hits: 6624
How to merge the vehicles of a customer (with their history) Hits: 7909
Create or modify a bank used for supplier payment Hits: 6213
Set default option automatically Hits: 6267
Set Miles or KM by default Hits: 6345
Print customer aging Hits: 6071
How to create a bloc to manage training / holiday Hits: 6277
Block management in the calendar for training & holiday Hits: 5829
How to configure and link properly your GL accounts? Hits: 6204
How to import GL accounts from excel file? Hits: 6576
How to make a tax only invoice? Hits: 4784
How to create a new product in the POS screen? Hits: 7046
FAQ Acomba Hits: 8724
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8698
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23288
Multi-Location Hits: 7172
FAQ GEM-CLOUD Hits: 7944
FAQ Production Module Hits: 7306
FAQ Transmission Module Hits: 6862
FAQ Automotive Club Hits: 2665
FAQ Automotive Club Module Hits: 7715
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12869
FAQ Hosting Solution Hits: 6076
Retreading Module Hits: 9787
GPS Tracking Hits: 7250
Supplier Importation / Exportation Hits: 2525
FAQ Help Hits: 3570
FAQ Unit cost analysis Hits: 7564
FAQ Truck Management with specific options Hits: 2609
FAQ Government Inspection Hits: 7874
FAQ Distribution Hits: 3342
FAQ Supplier Importation/Exportation Hits: 7631
FAQ Survey Hits: 8968
Fuel Module Configuration Hits: 2579
Creating bank and payment method for supplier payment Hits: 8010
FAQ Customer Importation | Import data from repair shop software Hits: 18970
How to block invoicing if the credit limit is reached? Hits: 3118
FAQ_ Printing Cheque/Check Hits: 10048
Remote Hits: 2524
SMS Benefits and limitation Hits: 6017
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3783
FAQ Reminders Hits: 3149
Reporting Receivables\Payables Hits: 5741
Reporting Sales Hits: 4981
Reporting Customers Hits: 6570
FAQ Invoices Hits: 4229
FAQ Customer Management | GEM-CAR manage customer Hits: 19059
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6725
How to change a customer number / How to merge clients Hits: 6620
AVR. labels for tire storage Hits: 7142
Planning Hits: 2581
End Of Day Hits: 3615
FAQ Special Tire Search by Criteria Hits: 12878
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13276
Tire National Account Management software - HELP Hits: 13916
Tax Management Hits: 7201
FAQ Group Discount Hits: 8522
FAQ Product Importation/exportation Hits: 2914
How to do manual supplier invoice entry? Hits: 4700
Price Matrix Hits: 3080
FAQ Linked Product Hits: 2972
FAQ Oil Change Management Hits: 3508
FAQ Kit Management Hits: 3168
Creating Product Hits: 3381
FAQ configuration of Categories and Type of Categories Hits: 3336
GEM-CLOUD Hits: 3016
List Of Options of the General Information - Option List Hits: 8896
Point of sale general Information Hits: 6543
faq Local Configuration Hits: 7571
FAQ Glass Module Hits: 8134
FAQ Fuel Module Hits: 8065
FAQ Tire Module Hits: 8964
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7615
FAQ Payables Hits: 5732
Configure multiple currencies for supplier purchases Hits: 5681
How to duplicate an invoice Hits: 2562
How to cancel / reverse an invoice Hits: 3012
Reporting Module Hits: 2921
FAQ - Punch Clock Hits: 4953
FAQ Vehicle File Hits: 6181
Verbal Approval Hits: 3005
FAQ Used Car Module Hits: 4011
FAQ Courtesy Car and Rental Software module Hits: 7571
FAQ - Part Return and Core Management Hits: 3343
FAQ - Internet Ordering Hits: 3121
FAQ Signature Pad Hits: 4264
FAQ GEM-WORK Hits: 3507
FAQ Sending Text message / SMS Hits: 3446
Work Order Hits: 3603
FAQ Agenda Hits: 13871
FAQ Quotation / Estimate Hits: 14219
Security Hits: 7409
Reports - End of fiscal year Hits: 4939
How to send / e-mail account statements - Hits: 7287
How to cancel / reverse account receivables payment Hits: 6312
Report: Account payables analysis on specific date Hits: 3876
The punch clock: procedure to put a job on Standby Hits: 5766
Express End of Day : to speed up the process Hits: 5991
GL: General Ledger Chart of Accounts Numbering System Hits: 11876
Example Hits: 2941
How to input a payroll transaction at the end of the month Hits: 5931
Internal note vs memo Hits: 2613
Easy module for national account management and follow up Hits: 6216
Reminders and statements blocked by your e-mail provider Hits: 6392
How to perform " End of day " procedure and why Hits: 6913
Set / assign GL account to a category Hits: 6656
How to create add modify GL account Hits: 6720
How to change the mileage in the vehicle's file? Hits: 6656
IMPORTANT: How to perform a backup of your database? Hits: 8087
How to configure / add / modify personalized links? Hits: 5498
How to change the duration of an appointment in the calendar Hits: 3000
Detailed or summary distribution report of transactions Hits: 5692
How to send your account sattements by e-mail / mail (display and print) Hits: 8496
FAQ Accounting Hits: 11976
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6868
How to set tax rate in the USA Hits: 6071
How to modify your account statement? Hits: 4350
How to configure ZEBRA printer in GEM-CAR? Hits: 6337
How to install ribbon for ZEBRA GX420T ? Hits: 6077
How to setup and use GEM-GLASS? Hits: 3522
How to configure, activate and use shop supplies? Hits: 7908
Refresh button in the punch module. Hits: 6524
How to print customer label directly from customer's file? Hits: 5851
How to add a document to a vehicle file? Hits: 6376
How to disable shop supplies for particular job? Hits: 6106
How to change your wallpaper/backdrop in GEM-CAR? Hits: 5940
How to change the date of an invoice? Hits: 6803
How to print customer labels? / Customer report by visits. Hits: 8728
Cancel a payment on an invoice when the end of day is done Hits: 4986
How to change payment method on an invoice before the end of day Hits: 1886
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2385
Reference, who reffered us to you? Hits: 3148
Verbal authorization Hits: 6609
Total invoice search - V7.1 Hits: 5931
How to verify is your period is balanced Hits: 5911
Rental module - V7.1 Hits: 3163
E-mail List report for customers with active e-mail address Hits: 3672
FAQ GEM-CAR Configuration Hits: 9759
FAQ Inventory Hits: 4414
FAQ Cash Register Hits: 3669
FAQ Point of sale (POS) Old Hits: 3776
Analyze report for SMS / text message sent Hits: 8468
On screen signature / activate electronic signature Hits: 8636
How to purchase used vehicle and add it to the inventory? Hits: 6006
How to create special category for used vehicles? Hits: 7167
Suggested purchase list - color code Hits: 6005
How to send text messages from your Shop Management Software Hits: 5713
How to send SMS messages Hits: 3561
How to create SMS templates Hits: 6982
How to activate the SMS function for a particular customer Hits: 4931
Summary of new customers with charts - V7.0 Hits: 3623
Sales analysis report with charts - V7.0 Hits: 4515
Monthly / Yearly sales report with charts - V7.0 Hits: 7485
Monthly sales report by product with charts - V7.0 Hits: 5009
Advertising on invoices - V7.1 Hits: 3603
Sales report by advisor with average and charts Hits: 5967
Sales report by payment method with charts - V7.1 Hits: 5769
Sales report by clerk with charts - V7.1 Hits: 4415
Sales summary report by category with charts - V7.1 Hits: 4852
Get paid anywhere by credit card using your mobile and Square Hits: 5567
Table of content - FAQ Hits: 27802
Managing inactive customers and deleting them - V7.0 Hits: 7034
Display discount on invoice Hits: 8413
Reprint or email an invoice from a work order in the history Hits: 9216
Modify the logo that appears on the packing shipping slip Hits: 6109
Performing a return on a new, guaranteed or defective Hits: 8295
Use the old core option to manage returns Hits: 7687
Configure the supplier check specification template Hits: 6651
Manage car rentals according to the vehicle’s mileage Hits: 6206
Schedule of rental of tools & equipment in your software Hits: 6362
Create a quick list of preferred items to add to an estimate Hits: 3040
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 9700
Understanding the different reminder templates to send Hits: 9265
Activate color labels for the customer's line of credit Hits: 8519
How to Activate and Configure the Cash Drawer? Hits: 6192
Modify/reverse a payment method of invoice before end of day Hits: 7944
How to activate the preventative maintenance by model Hits: 7491
How to add money to your cash drawer during the day Hits: 6803
How to use Gift Cards / Rebate / Discount Hits: 7344
Send statements, estimates and invoices to different email Hits: 11880
How to create a category in GEM-CAR Hits: 15505
How to run Teamviewer - Portable ? Hits: 9136
Wired vs Wireless Networking in the Shop Hits: 6071
How to record payments for a supplier paid by VISA and Mastercard Hits: 5991
Updating Service Packs with Windows 8 Hits: 5612
Updating Service Packs with Windows 7 Hits: 5998
Getting ready to install GEM-CAR Hits: 7705
Importing inventory products from Excel or CSV files Hits: 13518
Canadian Tax rate by province Hits: 7025
Minimum System Requirements Hits: 5627
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 6922
GEM-MECANIC Hits: 21299
Taxes configuration by customers Hits: 7122
FAQ by Module | GEM-CAR frequently asked questions Hits: 41127
How to transfer a vehicle/car from one customer to another Hits: 8629
How to transfer a vehicle/car from one customer to another Hits: 3980
Billing with insurance deductible and taxes for a customer Hits: 7585
Configuring GEM-CAR with Terminal Server Hits: 6474
DYMO configuration sticker printer for Bar code & key labels Hits: 7836
Print your label for next service: Oil change label software Hits: 11678
Configuration the Zebra printer: Oil change label stickers Hits: 10544
Data from sales report is different for the same date range Hits: 8699
How to handle a customer's bad debts Hits: 7034
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2808
Printing individual labels for barcodes without a logo/price Hits: 7186
Printing water resistant tire labels with a Zebra Hits: 6037
Printing plasticized tire labels with high-strength glue Hits: 3425
Replacement/alternative parts or alternate products Hits: 11339
Management of delivery orders with multiple addresses Hits: 6362
How to create price matrix? / Setup price matrix Hits: 9604
How to send reminder letters with double-window envelopes Hits: 6306
Fold statements so that they fit in window envelopes Hits: 8538
Truck fleet management with preventative maintenance / PEP Hits: 6411
Vehicle file transfer function using the car’s VIN Hits: 6892
Client’s contact information transfer from 411 USA & CANADA Hits: 6383
Used vehicles-cars/exchanges/consignment with financing Hits: 6339
Problems with management of specific duties,environment fees Hits: 6449
How to configure categories with the general ledger / type Hits: 8336
Reasons that affect the Performance by bay/technician report Hits: 6273
Create tire storage codes with different rates and quantity Hits: 6656
How to print a report for a set of items in a kit Hits: 6061
Transferring parts from the NAPA Prolink site causes issues Hits: 6053
Transferring parts that are not in inventory into DAVE / WHI Hits: 5991
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5381
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6611
Pay a supplier invoice via the cash register / petty cash Hits: 8951
How to enter money in the cash register ? Hits: 7759
How to create a cash register Hits: 7364
Manage NSF check cashing : easy steps Hits: 5937
How to print out a list of detailed invoices with the cost price Hits: 3290
How to change the date format on a particular workstation Hits: 5703
How to change the client number Hits: 3398
Purchasing via the POS and core management Hits: 7496
Validate if your customers are loyal : visits and sales Hits: 3786
Analyze activity and sales per department & job type Hits: 5890
Configure the body/text of an estimate email with a signature Hits: 8258
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4660
Reprint an end-of-day report that is printed/closed Hits: 5362
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3143
How to assign a language of correspondence Hits: 6016
How to add a logo in a reminder letter, e.g.: CAA Hits: 8694
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7451
How to reprint a supplier cheque - V6.0 Hits: 2204
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4545
When making purchases, how not to create all the items on inventory ? Hits: 2122
Change the duration that archives are displayed in history Hits: 4102
Activate or close your cash register at the end of the day Hits: 6776
Configuration to memorize parts on a job like an oil change Hits: 6396
How does GEM-CAR calculate the taxes? Hits: 5681
Manage windshield & glass change/installation with insurance Hits: 5768
Validate if the invoice contains the address (send reminder) Hits: 6204
How to know if a preventive maintenance option is activated Hits: 6370
How to know if a job is still pending in the time stamp/punch clock Hits: 6233
Create used-vehicle stock number via the POS Hits: 6938
Management of multiple tax levels for delivery out of area Hits: 5484
How to deactivate the postal code format to enter a zip code Hits: 6127
Analyzing Sales Report: do you have loyal customer? Hits: 4862
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4171
How to print out and analyze your sales reports Hits: 4878
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4427
Can I Send Reminder Emails? Hits: 7607
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3570
How to print out a supplier cheque journal report - V7.0 Hits: 6497
Generate the age of accounts payable by supplier Hits: 6743
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7685
How to reprint a supplier cheque Hits: 5133
Change order position of your bay in the agenda/calendar Hits: 6318
How to export the items in your inventory to Excel or CSV Hits: 5795
Measure the return on sending customer's reminder by email Hits: 4022
How product categories work Hits: 7384
Reprint an end-of-day report that is printed/closed Hits: 3321
Managing insurance deductibles for insurer files Hits: 6048
How to track your customers number of visits and sales ? - V6.0 Hits: 2282
Simply Accounting and Quickbooks transfer Hits: 7657
How to create your logo by yourself Hits: 5678
How to create or add your logo on your estimate or invoice Hits: 6300
How to invert print and display on the display icon Hits: 5613
How to add information faster and easy GEM-PEN Hits: 3506
How to show the subtotal for each job Hits: 5750
How to change taxes: multiple taxes levels management Hits: 6791
Find your SMTP address - complete List Hits: 19137
SMTP List Hits: 6129
Entering previous account statement amounts and balances Hits: 7164
Print the list of tires required for tomorrow’s appointment Hits: 7084
Entering your SMTP address. E-mail estimates and invoices Hits: 7450
Creating tires in inventory, searching for available tires Hits: 8133
Change, add or modify payment methods : direct deposit Hits: 7765
Creating job packages or kits Hits: 7813
Updating the tire retail prices by make/brand or model Hits: 6623
Use national accounts / third party invoicing Hits: 6320
How to configure and print receipts on a coupon printer. Hits: 7612
Activate parts memory on a job: oil change package Hits: 6491
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6800
Map directions to go from the shop to the customer Hits: 7161
Activate automatic OEM preventative maintenance reminder Hits: 7183
How to create and/or change User Names and PW? Hits: 6259
Search for parts sold to a specific customer in history Hits: 4265
How to download the Internet Explorer 11.0 upgrade Hits: 6840
How to change, modify or see the item cost on the POS window Hits: 8543
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4224
How to activate the Truck Tab for customer vehicle data? Hits: 7998
Create and print a new tire storage label from your software Hits: 8783
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6031
How to improve your computer's performance? Hits: 5957
Receive and enter your purchase invoices via the POS Hits: 7359
Invoice a different bill to or a National Account Hits: 6070
Create GL and payment method for an Account to an Account? Hits: 6433
Display inventory location on a shipping slip Hits: 6510
Put a customer on credit block / pending for credit approval Hits: 6364
Canadian Federal Fuel Taxes Hits: 6440
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6515
Canadian & Quebec taxes on fuel and petroleum products Hits: 6484
Specific Duty & recycling fees for new tire are taxable Hits: 6610
My color printer is very slow, I would like buy a faster one Hits: 5340
How do I manage fuel sales in my GEM-CAR software Hits: 9142
My printer prints my reports and documents outside the page margins Hits: 5874
My logo looks fuzzy and/or stretched and/or too large or small Hits: 5973
Receivables in my End of Day report no longer balance Hits: 6898
Little squares or rectangles are showing on my reports Hits: 5630
Send my invoice to the attention of a specific person Hits: 14361
Register a deposit and collect the balance later Hits: 6404
How can I change font in GEM-CAR Hits: 6539
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8312
Invoices and reports are not printing at the correct printer Hits: 6533
How can I add another customer to the same telephone number? Hits: 6486
Transfer French description from CARQUEST’s Weblink Hits: 6708
Your Sales by Sales Rep report is empty Hits: 4969
The accounts receivable code (AR) no longer works Hits: 9698
Reserve on hold parts, materials, tires for an estimate Hits: 6120
How to set discounts or prices for group or fleet accounts Hits: 6554
Change/modify the credit terms or conditions in your invoice Hits: 6639
Enter a default regional area code, city and province/state Hits: 5980
How do I activate and use the Sort key and quick search Hits: 5897
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6682
Change the internet Login information of your tire supplier Hits: 8904
How to assign price levels and link these to parts and tires Hits: 6918
How can a product be automatically linked or associated Hits: 7293
Printing customer labels for promotions or Christmas cards Hits: 7710
How to create Reminders? Hits: 10225
How to configure security levels by user Hits: 7239
How do I change the promotional message on my invoices. Hits: 6180
How do I print labels for the customer monthly statements? Hits: 8824
What Label model should I purchase for barcode printing? Hits: 5404
Block the software from sending a reminder to a customer Hits: 8981
How to perform a fiscal year-end or enter the current fiscal period? Hits: 3992
How do I enter a tax included dollars amount on an item Hits: 2718
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 4928
Are there any user manuals or guides available for GEM-CAR? Hits: 6141
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 8855
Measuring Production Performance: Technician/Mechanic Hits: 11395
Billing a commercial customer (taxes, insurance & deductible) Hits: 2126
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8689
When selecting a client, the estimates list does not appear Hits: 8494
Change the work order template for inspection, truck, tires Hits: 8929
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1622
Integrate a catalog/price list products Hits: 8828
Modify/adjust cost price in the history /sales reports / POS Hits: 9496
Find a payment from a supplier invoice: report Hits: 1618
FAQ - Tire Storage Software for tire store and distributor Hits: 13671

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