GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 50511
Early suppliers payment discounts of 2% good or bad? Hits: 2079
Top 10 Tips to reduce your inventory of parts Hits: 2122
GEM-BOOKS - Accounting and payroll software Hits: 4394
Change rate/hourly rate by batch or by category Hits: 2684
Robert Thibert wheel software catalog integration Hits: 3565
Create a list of customers to check if someone cancels their appointment ? Hits: 2449
Add a personalized field to a customer file or in the company Hits: 2360
Print a customer list with detail of their vehicle Hits: 2532
Changing the default quantity of a product when adding it to the POS Hits: 2549
Hide / display de quantities on the delivery / packing slip Hits: 2552
GEM-CAR provides free accounting software solutions? Hits: 12925
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4711
Acomba - recommended accounting software Hits: 4709
Quickbooks: accounting software compatible with GEM-CAR Hits: 4931
10.5 Reasons for using the GEM-CAR calendar Hits: 3128
Tax settings : Special configurations Hits: 3554
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5261
How to manage / calculate / generate Administrative Fees ? Hits: 5698
How to export data from CARS to GEM-CAR Hits: 3402
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3093
Set deductible Hits: 3200
Printing the rental agreement Hits: 3298
Fuel sales report Hits: 3470
How to search for an alternative part from the POS Hits: 3569
Set reminder for driver's license renewal Hits: 3523
Show preventative maintenance as a popup in the POS Hits: 3568
Specific duty of tire sales report Hits: 3313
Updating the 9 price level from an Excel file Hits: 3421
Printing colored labels by season Hits: 3068
Creation of linked product as "Specific duty" Hits: 3165
Linking specific duties Hits: 3331
Where to save tire size front and rear in the customer file Hits: 3029
Sales report and statistics Hits: 3288
Searching from the POS for customer by name or other criteria Hits: 3229
How to access main customer information in one click in the POS Hits: 3591
Print timestamp on the invoice Hits: 3776
How to pay a bill using multiple payment modes Hits: 3372
How to access the supplier list from the POS in 1 click Hits: 3190
Setting default GL ledger Hits: 3152
Setting the tax level by supplier Hits: 2982
How to change the time range for invoices displayed in history Hits: 3185
Template for supplier importation Hits: 3032
You don't have Excel, use a CSV file Hits: 4252
How to show all 9 level of pricing in the POS for 1 item Hits: 3433
Configuration of a file with the right column header Hits: 3124
How to set the 9 levels of pricing in the inventory Hits: 3352
How to search for the list of package from the POS Hits: 2958
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3340
How to add a part and a quick tip to add multiple parts Hits: 3026
How to scan the VIN from the punch Hits: 3400
How to add a reminder from the punch Hits: 3104
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2944
Configuration of the color code for the status of a job Hits: 3397
How does the supervisor window work to correct timestamp Hits: 3177
Top 10.5 reasons to use the punch clock Hits: 2852
How to loan money to an employee and keep trace Hits: 2709
How the next visit is planned automatically by the software Hits: 2714
How to see the history of the vehicle from all owners Hits: 2797
How to add an option to the vehicle Hits: 2929
How to add a picture of the car Hits: 3280
How to leave a trace that you have returned tires to the customer Hits: 2662
Used car inventory value Hits: 2740
How to track the cost of a vehicle: purchase and repair Hits: 2769
Printing tire labels using different colors by season Hits: 2590
Selling your shop/garage: ensure a healthy transition Hits: 2412
Tire size list from the storage Hits: 3874
Tire storage value for insurance Hits: 2627
How do I know if a customer has tires in storage Hits: 2426
Tire Storage Configuration Hits: 3107
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2814
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2481
How to add a personalized link Hits: 2512
How to change the back color of the invoice Hits: 2759
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2496
How to access other distributors from the POS: using the right click Hits: 2509
Activate your CARFAX VIN decoder Hits: 3407
Activating Mitchell labor transfer Hits: 3088
Activate your ALL DATA labor transfer from the POS Hits: 2618
How does the search icon works Hits: 2562
How to change the customer’s vehicle on an existing estimate Hits: 4542
How to make a customer tax exempt? Hits: 2294
Automatic spellcheck in GEM-CAR Hits: 2602
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2401
How to use NAPA VIN decoder vs CARFAX Hits: 3371
Internal client configuration for invoices without sales Hits: 3193
How to read tire sizes? Hits: 3941
Punch window report for the payroll Hits: 2363
Use & associate/link an associated product: Specific Duty Hits: 3152
Configuration of the workshop equipment Hits: 2973
Management of steps/status & classification of estimates Hits: 2232
Order note / title to manage promise time Hits: 2402
Configuration of Environmental Management Fee (EMF) Hits: 2882
How to change the default value for oil changes Hits: 2373
How to re-print an already printed / closed end of day report Hits: 2246
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2191
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2742
Add a new internet distributor/supplier for parts catalog Hits: 3272
Connecting multiple users on the same Internet catalogue distributor Hits: 2339
How to manage NSF Hits: 2475
Quickly find an appointment for a customer booking Hits: 2557
Access a UCDA Car Sale Contract Hits: 2388
The Cost Price does not Show in the Point of Sale Hits: 2357
Sales and Purchases in Foreign Currencies - Exchange Hits: 2463
Stock you filter inventory based on make and model not ABC Hits: 2487
List of new customers in a month to sent promotion Hits: 2361
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2429
Configure and use AutoServe1 inspection sheets Hits: 2629
Inventory Transaction: purchases, sold, manual adjustment Hits: 2502
How to return unused products from your inventory Hits: 2535
Partial Payments with Discount to Suppliers Hits: 2414
Quick access to kits from POS Hits: 2818
Adding or creating a barcode to a product Hits: 2690
Use multiple monitor on the cloud using RDP Hits: 2436
History a vehicle vs the history of a customer's vehicle Hits: 3304
Advance Kits for wheels : pros and cons Hits: 2640
The GEM-2D : New wireless barcode reader 2D Hits: 3585
List Oil change label model with or without logo for Zebra Hits: 2529
Label model with barcode for inventory Hits: 2817
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3145
Does GEM-CAR offer a complete accounting software solution ? Hits: 2769
Payroll Software Module : Save Time and Money Hits: 3704
generate automatic purchase order using the minimum quantity Hits: 3054
Set minimum and maximum quantity in a product / inventory Hits: 2949
View a list of item were the stock level is bellow minimum Hits: 3073
How to Configure GEM-LINK? Hits: 2443
Transfer data history from over 100 repair shop software/SMS Hits: 4678
Default label configuration for GEM-CAR barcode size Hits: 2859
Demographic sales report and zip code / postal code structure Hits: 6225
How to delete unused products Hits: 4365
How to generate an inventory report Hits: 2797
How to configure GEM-CAR to use a multi-tray printer Hits: 3242
Export or print out a list of customers emails Hits: 3444
Activate your spell check in GEM-CAR using Windows 10 Hits: 2242
Example of recommended inspections for specific types of jobs Hits: 2799
Re-activate/bring back inspection sheets lost after update Hits: 2833
How to display entry and exit mileage on estimates/invoices Hits: 2859
Double-click in the calendar to expand long notes Hits: 2698
Activate an existing yet inactive tire storage Hits: 2786
Remove outdated estimates Hits: 2746
How to activate your shop's SiriusXM account? Hits: 3887
How to activate and use GEM-SCAN - Version 13 Hits: 4056
First Remote Connection Procedure: Cloud Hits: 2880
How to locate individual customers from your sales report Hits: 2355
How to activate existing but inactive tire storage Hits: 3491
Dispatch module Hits: 2401
Change matrix of groups/items that already are in inventory Hits: 5423
Removing the blank space at the bottom of your invoice Hits: 2546
Automatically schedule jobs in the calendar from punch clock Hits: 2405
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2751
Setting a default printer in Windows 10 Hits: 3173
How to take out a list of tire storage Hits: 4414
How to make end of day of payables Hits: 2862
Associate an inspection report with a job: GEM-WORK Hits: 3059
Hourly labor cost, how to do the math Hits: 3056
Multi-window/screen : open calendar/point of sale and check Hits: 2760
Add overpayment (deposit) as a credit in receivables Hits: 3110
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2470
Taking out an inventory transaction report Hits: 6395
Account receivable analysis and aging report for customers Hits: 3274
How to add a Hybrid or Electric vehicle model Hits: 2679
End of the month procedure Hits: 4609
How to generate a list of customers with upcoming reminders Hits: 2794
Punch Clock : What is the "Stop" button for? Hits: 3554
How to save reports and files from Cloud to your local drive Hits: 3138
How to add kits faster in an estimate Hits: 2860
How to use the fast order feature of Napa Prolink SE Hits: 3898
GEM-CONNECT module : procedures Hits: 2441
Start selling tires online: TireConnect catalog integration Hits: 4993
Tire search Hits: 2970
Validation of QST and GST numbers: It is your responsibility Hits: 13308
How to setup GEM-MONEY Hits: 6549
How to update GEM-CAR Hits: 1994
Procedure to print a vehicle's sale contract Hits: 4019
How to send an e-mail and print an invoice at the same time Hits: 2846
How to configure GEM-CHAT - live chat software in your SMS Hits: 5117
How to set a fixed price on an oil change kit Hits: 3873
Manage NSF and how to put the transaction back in receivable Hits: 3603
Add style and colors to notes and internal memos Hits: 3589
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5929
How to manage different products and job categories Hits: 5117
How to get a customer list with a vehicle Hits: 3676
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3910
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4531
How to find a customer's postal code in the POS (12.0.0) Hits: 3957
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4206
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3647
How to view the POS in full screen (12.0.0) Hits: 4629
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3885
Vehicle importation Hits: 3780
How to change the POS icons Hits: 3933
Email addresses by advisor Hits: 2923
Tire storage tip: printing colored labels Hits: 3506
Change the message at the bottom of account statements Hits: 3033
Why aren't the distributions and sales reports balancing? Hits: 4254
GL configuration by department Hits: 3348
Incorrect inventory tracking, possible causes? Hits: 4150
How to track payment history of a specific customer. Hits: 3433
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4656
Multi-location/Multi-enterprise: configuration & options Hits: 4142
Tax table calculation by province for Canada Hits: 4355
Updating to version 11.0.6 Hits: 4022
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5692
List of Shop Management Software: automated data conversion Hits: 4395
New Internet links available in GEM-LINK Hits: 7645
How to track deleted item Hits: 4011
Select different Invoice model/template: fuel, distribution Hits: 5295
Promotional plastic key chain with bar code to open a file Hits: 5610
How to set up an account with Partstech Hits: 6989
GEM-CARD : Credit Card Processing Program Benefits Hits: 7154
How to calculate the cost of your shop supply and apply it Hits: 4575
Inventory adjustment value to do in your accounting Software Hits: 3457
Looking for an invoice by product number Hits: 3706
How to calculate the cost on a job in an estimate / work order ? Hits: 3715
How to calculate the cost and your margin on the workshop equipment? Hits: 3932
Unblock An Order Hits: 3648
How To Change The Product Code? Hits: 3674
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7862
GEM-CHECK Digital Inspection Module Hits: 4965
Transactions for your accounting software for reconciliation Hits: 11538
Change, hide or display the hourly labor rate on invoices Hits: 10662
Add a job to a quote so it doesn't show in the punch clock Hits: 4083
How to add a new customer? Hits: 7435
How to print out the summary of tax distributions report on purchases? Hits: 4015
How to print in black and white and both sides of paper? Hits: 4708
The power of text messaging (SMS) from GEM-CAR Hits: 7296
How to setup and print your key tags? Hits: 6473
Performance report by work bay / technician and payroll Hits: 7954
How to bill a linked customer (e.g. Insurance)? Hits: 4691
How to link a kit to your tire categories? Hits: 5568
How to update the products price by applying a new matrix? Hits: 4227
How to schedule a long job in the Calendar? Hits: 3746
How to setup and use the card processing terminal? Hits: 4607
How to print a statement with detailed payments? Hits: 5865
How to activate and configure Worldpac SpeedDial? Hits: 9644
How to generate a discount on an account receivable? Hits: 4127
How to setup and use your barcode reader? Hits: 7377
How to change and manage the taxes Hits: 3806
How to change the font size of the legal text on the invoice? Hits: 5445
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5514
Display only available inventory in search results window Hits: 5013
Detailed internal work report Hits: 5628
How to generate a core to return? Hits: 5679
Where to find the local & direct phone lines for Support? Hits: 5234
How to transfer a tire storage to another vehicle? Hits: 7120
Yearly sales report for a product through the Inventory window (New) Hits: 5854
Is the deposit taxable or not, and what is its cost? Hits: 3384
Understanding product types of job/products in inventory V6.0 Hits: 3204
Post a supplier bill with parts used in multiple Work Orders Hits: 3333
How to disconnect a user? Hits: 3463
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4484
How to export Invoicing transactions to TEXT files Hits: 3380
New core tracking system! Hits: 5329
How to disable CARFAX for a specific customer Hits: 5144
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5563
Display an alternate delivery address on the invoice Hits: 5256
Invoice with a past date and limit how far you can go Hits: 3362
What's the visual aid to know that hours have been modified? Hits: 4731
Search customer by plate from the "License" field Hits: 4523
Inventory report by line code (9.1+) Hits: 4448
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4849
The meaning of the color codes in the Point of Sale Hits: 6233
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5223
Promised time : where do we put it in the POS Hits: 3470
How do we know in which bin to place the parts that are received for a job? Hits: 3523
Update 411 in GEM-CAR Hits: 3769
Configuration of General Information Hits: 6970
ML - Sharing History Hits: 7302
FAQ : Managing inventory using Min / Max Hits: 9006
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3552
How to setup and use National Accounts Hits: 5260
Management of National Accounts Hits: 4152
How to use IP address on station(s) to speed up the connection to server? Hits: 4992
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3243
Pay Supplier by Credit Card Hits: 4675
2 free alternatives when you don`t have Excel Hits: 6055
GEM-CAR Hits: 3998
Where to place the license file and what it is? Hits: 4231
How to change a payment method on an invoice before the end of day Hits: 4277
How to connect to the cloud using your tablet or phone Hits: 4617
Setup your SMTP server to send email (change/edit password) Hits: 5808
Age Of Account Transfer or importation of receivable from Excel Hits: 4795
Reformatting accounting aging to import receivable in Excel Hits: 4592
Vehicle Makes and Models Management Hits: 4179
How to add item to drop down menu with no spy glass Hits: 4067
How to print vehicle list by customer? Hits: 3756
How to work with GEM-CAR from home/remote: free option Hits: 10232
Used Car Module: New classification feature added Hits: 6144
How to quickly create an invoice? (5 steps) Hits: 3854
Printing multiple copies of invoices Hits: 7278
Create a kit from the Point of Sale Hits: 5931
How to integrate and use NAPA Prolink SE? Hits: 6655
Term & Condition for GEM-TIRE Hits: 3819
Save a copy of estimates sent by email Hits: 3524
Vehicle down time analysis report Hits: 3851
Actions that cause an unbalanced inventory Hits: 4202
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4059
End of the month procedure for accounting & reporting Hits: 7352
How to export/import customers/suppliers/ from Acomba Hits: 6123
How to share a printer Hits: 4003
When managing utility bills choose: apply taxes or not Hits: 5688
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7189
Top reasons why our customers aren't using a bridge Hits: 10300
Changing the customer of an existing estimate Hits: 3252
How to reprint a supplier cheque Hits: 3479
Search by license plate number with CARFAX Hits: 5693
CARFAX - End user license agreement / Terms and conditions Hits: 4141
Create step / classification of the quote Hits: 4524
How to search a customer by vehicle informations Hits: 6631
How to make a partial payment on a supplier invoice Hits: 7000
How to bill the tax only on the invoice Hits: 6181
How to change a supplier number Hits: 7195
How to merge the vehicles of a customer (with their history) Hits: 8773
Create or modify a bank used for supplier payment Hits: 6667
Set default option automatically Hits: 6861
Set Miles or KM by default Hits: 6866
Print customer aging Hits: 6515
How to create a bloc to manage training / holiday Hits: 7506
Block management in the calendar for training & holiday Hits: 6411
How to configure and link properly your GL accounts? Hits: 6855
How to import GL accounts from excel file? Hits: 7359
How to make a tax only invoice? Hits: 5378
How to create a new product in the POS screen? Hits: 7732
FAQ Acomba Hits: 9528
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9500
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23988
Multi-Location Hits: 7776
FAQ GEM-CLOUD Hits: 8626
FAQ Production Module Hits: 8006
FAQ Transmission Module Hits: 7537
FAQ Automotive Club Hits: 3142
FAQ Automotive Club Module Hits: 8358
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13463
FAQ Hosting Solution Hits: 6497
Retreading Module Hits: 10396
GPS Tracking Hits: 7882
Supplier Importation / Exportation Hits: 2870
FAQ Help Hits: 4035
FAQ Unit cost analysis Hits: 8136
FAQ Truck Management with specific options Hits: 3064
FAQ Government Inspection Hits: 8501
FAQ Distribution Hits: 3783
FAQ Supplier Importation/Exportation Hits: 8233
FAQ Survey Hits: 9619
Fuel Module Configuration Hits: 3026
Creating bank and payment method for supplier payment Hits: 8635
FAQ Customer Importation | Import data from repair shop software Hits: 19759
How to block invoicing if the credit limit is reached? Hits: 3541
FAQ_ Printing Cheque/Check Hits: 10621
Remote Hits: 2916
SMS Benefits and limitation Hits: 6640
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4464
FAQ Reminders Hits: 3638
Reporting Receivables\Payables Hits: 6405
Reporting Sales Hits: 5606
Reporting Customers Hits: 7197
FAQ Invoices Hits: 4909
FAQ Customer Management | GEM-CAR manage customer Hits: 19999
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7455
How to change a customer number / How to merge clients Hits: 7338
AVR. labels for tire storage Hits: 7601
Planning Hits: 2970
End Of Day Hits: 4056
FAQ Special Tire Search by Criteria Hits: 13480
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13938
Tire National Account Management software - HELP Hits: 14617
Tax Management Hits: 7841
FAQ Group Discount Hits: 9329
FAQ Product Importation/exportation Hits: 3281
How to do manual supplier invoice entry? Hits: 5208
Price Matrix Hits: 3565
FAQ Linked Product Hits: 3415
FAQ Oil Change Management Hits: 3934
FAQ Kit Management Hits: 3629
Creating Product Hits: 3782
FAQ configuration of Categories and Type of Categories Hits: 3847
GEM-CLOUD Hits: 3656
List Of Options of the General Information - Option List Hits: 9726
Point of sale general Information Hits: 7003
faq Local Configuration Hits: 8319
FAQ Glass Module Hits: 8847
FAQ Fuel Module Hits: 8730
FAQ Tire Module Hits: 10012
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8321
FAQ Payables Hits: 6361
Configure multiple currencies for supplier purchases Hits: 6087
How to duplicate an invoice Hits: 3070
How to cancel / reverse an invoice Hits: 3442
Reporting Module Hits: 3317
FAQ - Punch Clock Hits: 5892
FAQ Vehicle File Hits: 7360
Verbal Approval Hits: 3415
FAQ Used Car Module Hits: 4501
FAQ Courtesy Car and Rental Software module Hits: 8254
FAQ - Part Return and Core Management Hits: 3842
FAQ - Internet Ordering Hits: 3572
FAQ Signature Pad Hits: 4880
FAQ GEM-WORK Hits: 3949
FAQ Sending Text message / SMS Hits: 3909
Work Order Hits: 4017
FAQ Agenda Hits: 16077
FAQ Quotation / Estimate Hits: 16951
Security Hits: 8111
Reports - End of fiscal year Hits: 5394
How to send / e-mail account statements - Hits: 8619
How to cancel / reverse account receivables payment Hits: 6777
Report: Account payables analysis on specific date Hits: 4262
The punch clock: procedure to put a job on Standby Hits: 6330
Express End of Day : to speed up the process Hits: 6668
GL: General Ledger Chart of Accounts Numbering System Hits: 13743
Example Hits: 3399
How to input a payroll transaction at the end of the month Hits: 6588
Internal note vs memo Hits: 3152
Easy module for national account management and follow up Hits: 6786
Reminders and statements blocked by your e-mail provider Hits: 6953
How to perform " End of day " procedure and why Hits: 7651
Set / assign GL account to a category Hits: 7415
How to create add modify GL account Hits: 7412
How to change the mileage in the vehicle's file? Hits: 7282
IMPORTANT: How to perform a backup of your database? Hits: 9656
How to configure / add / modify personalized links? Hits: 6009
How to change the duration of an appointment in the calendar Hits: 3454
Detailed or summary distribution report of transactions Hits: 6156
How to send your account sattements by e-mail / mail (display and print) Hits: 9366
FAQ Accounting Hits: 12800
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7554
How to set tax rate in the USA Hits: 6550
How to modify your account statement? Hits: 4795
How to configure ZEBRA printer in GEM-CAR? Hits: 6859
How to install ribbon for ZEBRA GX420T ? Hits: 6595
How to setup and use GEM-GLASS? Hits: 4273
How to configure, activate and use shop supplies? Hits: 8679
Refresh button in the punch module. Hits: 7079
How to print customer label directly from customer's file? Hits: 6375
How to add a document to a vehicle file? Hits: 6899
How to disable shop supplies for particular job? Hits: 6608
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6582
How to change the date of an invoice? Hits: 7477
How to print customer labels? / Customer report by visits. Hits: 9617
Cancel a payment on an invoice when the end of day is done Hits: 5609
How to change payment method on an invoice before the end of day Hits: 2330
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2816
Reference, who reffered us to you? Hits: 3522
Verbal authorization Hits: 7218
Total invoice search - V7.1 Hits: 6385
How to verify is your period is balanced Hits: 6455
Rental module - V7.1 Hits: 3538
E-mail List report for customers with active e-mail address Hits: 4097
FAQ GEM-CAR Configuration Hits: 10873
FAQ Inventory Hits: 5011
FAQ Cash Register Hits: 4054
FAQ Point of sale (POS) Old Hits: 4298
Analyze report for SMS / text message sent Hits: 9551
On screen signature / activate electronic signature Hits: 9589
How to purchase used vehicle and add it to the inventory? Hits: 6606
How to create special category for used vehicles? Hits: 7857
Suggested purchase list - color code Hits: 6522
How to send text messages from your Shop Management Software Hits: 6476
How to send SMS messages Hits: 4055
How to create SMS templates Hits: 7652
How to activate the SMS function for a particular customer Hits: 5575
Summary of new customers with charts - V7.0 Hits: 4130
Sales analysis report with charts - V7.0 Hits: 4982
Monthly / Yearly sales report with charts - V7.0 Hits: 8054
Monthly sales report by product with charts - V7.0 Hits: 5515
Advertising on invoices - V7.1 Hits: 4001
Sales report by advisor with average and charts Hits: 6497
Sales report by payment method with charts - V7.1 Hits: 6344
Sales report by clerk with charts - V7.1 Hits: 4894
Sales summary report by category with charts - V7.1 Hits: 5332
Get paid anywhere by credit card using your mobile and Square Hits: 6060
Table of content - FAQ Hits: 28652
Managing inactive customers and deleting them - V7.0 Hits: 7628
Display discount on invoice Hits: 9691
Reprint or email an invoice from a work order in the history Hits: 10586
Modify the logo that appears on the packing shipping slip Hits: 6658
Performing a return on a new, guaranteed or defective Hits: 9294
Use the old core option to manage returns Hits: 8445
Configure the supplier check specification template Hits: 7176
Manage car rentals according to the vehicle’s mileage Hits: 6789
Schedule of rental of tools & equipment in your software Hits: 7037
Create a quick list of preferred items to add to an estimate Hits: 3441
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 11081
Understanding the different reminder templates to send Hits: 10132
Activate color labels for the customer's line of credit Hits: 9484
How to Activate and Configure the Cash Drawer? Hits: 6695
Modify/reverse a payment method of invoice before end of day Hits: 8520
How to activate the preventative maintenance by model Hits: 8244
How to add money to your cash drawer during the day Hits: 7373
How to use Gift Cards / Rebate / Discount Hits: 7905
Send statements, estimates and invoices to different email Hits: 13617
How to create a category in GEM-CAR Hits: 16527
How to run Teamviewer - Portable ? Hits: 10330
Wired vs Wireless Networking in the Shop Hits: 6584
How to record payments for a supplier paid by VISA and Mastercard Hits: 6581
Updating Service Packs with Windows 8 Hits: 6002
Updating Service Packs with Windows 7 Hits: 6499
Getting ready to install GEM-CAR Hits: 8285
Importing inventory products from Excel or CSV files Hits: 15541
Canadian Tax rate by province Hits: 8383
Minimum System Requirements Hits: 6487
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7554
GEM-MECANIC Hits: 24068
Taxes configuration by customers Hits: 7673
FAQ by Module | GEM-CAR frequently asked questions Hits: 44764
How to transfer a vehicle/car from one customer to another Hits: 9695
How to transfer a vehicle/car from one customer to another Hits: 4840
Billing with insurance deductible and taxes for a customer Hits: 8240
Configuring GEM-CAR with Terminal Server Hits: 7026
DYMO configuration sticker printer for Bar code & key labels Hits: 8537
Print your label for next service: Oil change label software Hits: 13328
Configuration the Zebra printer: Oil change label stickers Hits: 11402
Data from sales report is different for the same date range Hits: 9540
How to handle a customer's bad debts Hits: 7681
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3216
Printing individual labels for barcodes without a logo/price Hits: 7743
Printing water resistant tire labels with a Zebra Hits: 6702
Printing plasticized tire labels with high-strength glue Hits: 3845
Replacement/alternative parts or alternate products Hits: 12951
Management of delivery orders with multiple addresses Hits: 6849
How to create price matrix? / Setup price matrix Hits: 10762
How to send reminder letters with double-window envelopes Hits: 6787
Fold statements so that they fit in window envelopes Hits: 9035
Truck fleet management with preventative maintenance / PEP Hits: 7114
Vehicle file transfer function using the car’s VIN Hits: 7489
Client’s contact information transfer from 411 USA & CANADA Hits: 6784
Used vehicles-cars/exchanges/consignment with financing Hits: 6968
Problems with management of specific duties,environment fees Hits: 6954
How to configure categories with the general ledger / type Hits: 8940
Reasons that affect the Performance by bay/technician report Hits: 6736
Create tire storage codes with different rates and quantity Hits: 7143
How to print a report for a set of items in a kit Hits: 6628
Transferring parts from the NAPA Prolink site causes issues Hits: 6463
Transferring parts that are not in inventory into DAVE / WHI Hits: 6402
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5848
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7127
Pay a supplier invoice via the cash register / petty cash Hits: 9870
How to enter money in the cash register ? Hits: 8479
How to create a cash register Hits: 8015
Manage NSF check cashing : easy steps Hits: 6374
How to print out a list of detailed invoices with the cost price Hits: 3640
How to change the date format on a particular workstation Hits: 6201
How to change the client number Hits: 3921
Purchasing via the POS and core management Hits: 8162
Validate if your customers are loyal : visits and sales Hits: 4162
Analyze activity and sales per department & job type Hits: 6527
Configure the body/text of an estimate email with a signature Hits: 9178
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 5017
Reprint an end-of-day report that is printed/closed Hits: 5874
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3690
How to assign a language of correspondence Hits: 6541
How to add a logo in a reminder letter, e.g.: CAA Hits: 9844
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7988
How to reprint a supplier cheque - V6.0 Hits: 2595
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4945
When making purchases, how not to create all the items on inventory ? Hits: 2500
Change the duration that archives are displayed in history Hits: 4631
Activate or close your cash register at the end of the day Hits: 7578
Configuration to memorize parts on a job like an oil change Hits: 6952
How does GEM-CAR calculate the taxes? Hits: 6125
Manage windshield & glass change/installation with insurance Hits: 6162
Validate if the invoice contains the address (send reminder) Hits: 6726
How to know if a preventive maintenance option is activated Hits: 6888
How to know if a job is still pending in the time stamp/punch clock Hits: 6805
Create used-vehicle stock number via the POS Hits: 7599
Management of multiple tax levels for delivery out of area Hits: 5945
How to deactivate the postal code format to enter a zip code Hits: 6585
Analyzing Sales Report: do you have loyal customer? Hits: 5619
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4542
How to print out and analyze your sales reports Hits: 5332
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4970
Can I Send Reminder Emails? Hits: 8387
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3905
How to print out a supplier cheque journal report - V7.0 Hits: 7038
Generate the age of accounts payable by supplier Hits: 7882
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8430
How to reprint a supplier cheque Hits: 5691
Change order position of your bay in the agenda/calendar Hits: 7625
How to export the items in your inventory to Excel or CSV Hits: 6338
Measure the return on sending customer's reminder by email Hits: 4423
How product categories work Hits: 8453
Reprint an end-of-day report that is printed/closed Hits: 3636
Managing insurance deductibles for insurer files Hits: 6565
How to track your customers number of visits and sales ? - V6.0 Hits: 2654
Simply Accounting and Quickbooks transfer Hits: 8578
How to create your logo by yourself Hits: 6081
How to create or add your logo on your estimate or invoice Hits: 6719
How to invert print and display on the display icon Hits: 6049
How to add information faster and easy GEM-PEN Hits: 3897
How to show the subtotal for each job Hits: 6213
How to change taxes: multiple taxes levels management Hits: 7357
Find your SMTP address - complete List Hits: 20265
SMTP List Hits: 6953
Entering previous account statement amounts and balances Hits: 7718
Print the list of tires required for tomorrow’s appointment Hits: 7649
Entering your SMTP address. E-mail estimates and invoices Hits: 8152
Creating tires in inventory, searching for available tires Hits: 8715
Change, add or modify payment methods : direct deposit Hits: 8454
Creating job packages or kits Hits: 8382
Updating the tire retail prices by make/brand or model Hits: 7217
Use national accounts / third party invoicing Hits: 6743
How to configure and print receipts on a coupon printer. Hits: 8209
Activate parts memory on a job: oil change package Hits: 7019
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7329
Map directions to go from the shop to the customer Hits: 7690
Activate automatic OEM preventative maintenance reminder Hits: 7892
How to create and/or change User Names and PW? Hits: 6803
Search for parts sold to a specific customer in history Hits: 4596
How to download the Internet Explorer 11.0 upgrade Hits: 7406
How to change, modify or see the item cost on the POS window Hits: 9604
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4654
How to activate the Truck Tab for customer vehicle data? Hits: 8789
Create and print a new tire storage label from your software Hits: 9255
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6651
How to improve your computer's performance? Hits: 6616
Receive and enter your purchase invoices via the POS Hits: 7765
Invoice a different bill to or a National Account Hits: 6482
Create GL and payment method for an Account to an Account? Hits: 6918
Display inventory location on a shipping slip Hits: 7129
Put a customer on credit block / pending for credit approval Hits: 6779
Canadian Federal Fuel Taxes Hits: 6865
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7076
Canadian & Quebec taxes on fuel and petroleum products Hits: 7058
Specific Duty & recycling fees for new tire are taxable Hits: 7183
My color printer is very slow, I would like buy a faster one Hits: 5702
How do I manage fuel sales in my GEM-CAR software Hits: 10131
My printer prints my reports and documents outside the page margins Hits: 6446
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6548
Receivables in my End of Day report no longer balance Hits: 7464
Little squares or rectangles are showing on my reports Hits: 6074
Send my invoice to the attention of a specific person Hits: 14825
Register a deposit and collect the balance later Hits: 6796
How can I change font in GEM-CAR Hits: 7023
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8963
Invoices and reports are not printing at the correct printer Hits: 7009
How can I add another customer to the same telephone number? Hits: 6966
Transfer French description from CARQUEST’s Weblink Hits: 7255
Your Sales by Sales Rep report is empty Hits: 5474
The accounts receivable code (AR) no longer works Hits: 10592
Reserve on hold parts, materials, tires for an estimate Hits: 6681
How to set discounts or prices for group or fleet accounts Hits: 6996
Change/modify the credit terms or conditions in your invoice Hits: 7228
Enter a default regional area code, city and province/state Hits: 6372
How do I activate and use the Sort key and quick search Hits: 6302
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7226
Change the internet Login information of your tire supplier Hits: 9664
How to assign price levels and link these to parts and tires Hits: 7549
How can a product be automatically linked or associated Hits: 7841
Printing customer labels for promotions or Christmas cards Hits: 8318
How to create Reminders? Hits: 11241
How to configure security levels by user Hits: 8533
How do I change the promotional message on my invoices. Hits: 6626
How do I print labels for the customer monthly statements? Hits: 9656
What Label model should I purchase for barcode printing? Hits: 5818
Block the software from sending a reminder to a customer Hits: 9961
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4516
How do I enter a tax included dollars amount on an item Hits: 3130
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5797
Are there any user manuals or guides available for GEM-CAR? Hits: 6776
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9763
Measuring Production Performance: Technician/Mechanic Hits: 12454
Billing a commercial customer (taxes, insurance & deductible) Hits: 2776
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9878
When selecting a client, the estimates list does not appear Hits: 9719
Change the work order template for inspection, truck, tires Hits: 10224
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2170
Integrate a catalog/price list products Hits: 9984
Modify/adjust cost price in the history /sales reports / POS Hits: 11010
Find a payment from a supplier invoice: report Hits: 2106
FAQ - Tire Storage Software for tire store and distributor Hits: 14785

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