Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 43558
Early suppliers payment discounts of 2% good or bad? Hits: 1683
Top 10 Tips to reduce your inventory of parts Hits: 1652
GEM-BOOKS - Accounting and payroll software Hits: 3643
Change rate/hourly rate by batch or by category Hits: 2232
Robert Thibert wheel software catalog integration Hits: 3020
Create a list of customers to check if someone cancels their appointment ? Hits: 2068
Add a personalized field to a customer file or in the company Hits: 2033
Print a customer list with detail of their vehicle Hits: 2126
Changing the default quantity of a product when adding it to the POS Hits: 2168
Hide / display de quantities on the delivery / packing slip Hits: 2195
GEM-CAR provides free accounting software solutions? Hits: 11182
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4079
Acomba - recommended accounting software Hits: 4076
Quickbooks: accounting software compatible with GEM-CAR Hits: 4196
10.5 Reasons for using the GEM-CAR calendar Hits: 2611
Tax settings : Special configurations Hits: 3031
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3993
How to manage / calculate / generate Administrative Fees ? Hits: 3606
How to export data from CARS to GEM-CAR Hits: 2930
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2735
Set deductible Hits: 2783
Printing the rental agreement Hits: 2867
Fuel sales report Hits: 2939
How to search for an alternative part from the POS Hits: 3153
Set reminder for driver's license renewal Hits: 3098
Show preventative maintenance as a popup in the POS Hits: 3185
Specific duty of tire sales report Hits: 2889
Updating the 9 price level from an Excel file Hits: 3023
Printing colored labels by season Hits: 2674
Creation of linked product as "Specific duty" Hits: 2801
Linking specific duties Hits: 2876
Where to save tire size front and rear in the customer file Hits: 2675
Sales report and statistics Hits: 2843
Searching from the POS for customer by name or other criteria Hits: 2834
How to access main customer information in one click in the POS Hits: 3192
Print timestamp on the invoice Hits: 3271
How to pay a bill using multiple payment modes Hits: 2940
How to access the supplier list from the POS in 1 click Hits: 2806
Setting default GL ledger Hits: 2666
Setting the tax level by supplier Hits: 2568
How to change the time range for invoices displayed in history Hits: 2785
Template for supplier importation Hits: 2615
You don't have Excel, use a CSV file Hits: 3773
How to show all 9 level of pricing in the POS for 1 item Hits: 3001
Configuration of a file with the right column header Hits: 2751
How to set the 9 levels of pricing in the inventory Hits: 2915
How to search for the list of package from the POS Hits: 2561
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2921
How to add a part and a quick tip to add multiple parts Hits: 2649
How to scan the VIN from the punch Hits: 2957
How to add a reminder from the punch Hits: 2765
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2669
Configuration of the color code for the status of a job Hits: 3047
How does the supervisor window work to correct timestamp Hits: 2824
Top 10.5 reasons to use the punch clock Hits: 2561
How to loan money to an employee and keep trace Hits: 2400
How the next visit is planned automatically by the software Hits: 2424
How to see the history of the vehicle from all owners Hits: 2489
How to add an option to the vehicle Hits: 2622
How to add a picture of the car Hits: 2850
How to leave a trace that you have returned tires to the customer Hits: 2422
Used car inventory value Hits: 2438
How to track the cost of a vehicle: purchase and repair Hits: 2429
Printing tire labels using different colors by season Hits: 2290
Selling your shop/garage: ensure a healthy transition Hits: 2137
Tire size list from the storage Hits: 3412
Tire storage value for insurance Hits: 2349
How do I know if a customer has tires in storage Hits: 2176
Tire Storage Configuration Hits: 2820
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2462
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2206
How to add a personalized link Hits: 2215
How to change the back color of the invoice Hits: 2440
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2212
How to access other distributors from the POS: using the right click Hits: 2187
Activate your CARFAX VIN decoder Hits: 3038
Activating Mitchell labor transfer Hits: 2785
Activate your ALL DATA labor transfer from the POS Hits: 2303
How does the search icon works Hits: 2267
How to change the customer’s vehicle on an existing estimate Hits: 4003
How to make a customer tax exempt? Hits: 2064
Automatic spellcheck in GEM-CAR Hits: 2285
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2121
How to use NAPA VIN decoder vs CARFAX Hits: 2953
Internal client configuration for invoices without sales Hits: 2854
How to read tire sizes? Hits: 2973
Punch window report for the payroll Hits: 2106
Use & associate/link an associated product: Specific Duty Hits: 2823
Configuration of the workshop equipment Hits: 2699
Management of steps/status & classification of estimates Hits: 2005
Order note / title to manage promise time Hits: 2129
Configuration of Environmental Management Fee (EMF) Hits: 2403
How to change the default value for oil changes Hits: 2107
How to re-print an already printed / closed end of day report Hits: 2019
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1941
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2453
Add a new internet distributor/supplier for parts catalog Hits: 2959
Connecting multiple users on the same Internet catalogue distributor Hits: 2056
How to manage NSF Hits: 2186
Quickly find an appointment for a customer booking Hits: 2248
Access a UCDA Car Sale Contract Hits: 2122
The Cost Price does not Show in the Point of Sale Hits: 2103
Sales and Purchases in Foreign Currencies - Exchange Hits: 2193
Stock you filter inventory based on make and model not ABC Hits: 2222
List of new customers in a month to sent promotion Hits: 2112
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2177
Configure and use AutoServe1 inspection sheets Hits: 2345
Inventory Transaction: purchases, sold, manual adjustment Hits: 2232
How to return unused products from your inventory Hits: 2226
Partial Payments with Discount to Suppliers Hits: 2127
Quick access to kits from POS Hits: 2484
Adding or creating a barcode to a product Hits: 2407
Use multiple monitor on the cloud using RDP Hits: 2162
History a vehicle vs the history of a customer's vehicle Hits: 2991
Advance Kits for wheels : pros and cons Hits: 2309
The GEM-2D : New wireless barcode reader 2D Hits: 2824
List Oil change label model with or without logo for Zebra Hits: 2249
Label model with barcode for inventory Hits: 2499
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2589
Does GEM-CAR offer a complete accounting software solution ? Hits: 2502
Payroll Software Module : Save Time and Money Hits: 3211
generate automatic purchase order using the minimum quantity Hits: 2714
Set minimum and maximum quantity in a product / inventory Hits: 2627
View a list of item were the stock level is bellow minimum Hits: 2719
How to Configure GEM-LINK? Hits: 2204
Transfer data history from over 100 repair shop software/SMS Hits: 3856
Default label configuration for GEM-CAR barcode size Hits: 2475
Demographic sales report and zip code / postal code structure Hits: 3336
How to delete unused products Hits: 3982
How to generate an inventory report Hits: 2492
How to configure GEM-CAR to use a multi-tray printer Hits: 2818
Export or print out a list of customers emails Hits: 3084
Activate your spell check in GEM-CAR using Windows 10 Hits: 1979
Example of recommended inspections for specific types of jobs Hits: 2491
Re-activate/bring back inspection sheets lost after update Hits: 2491
How to display entry and exit mileage on estimates/invoices Hits: 2575
Double-click in the calendar to expand long notes Hits: 2380
Activate an existing yet inactive tire storage Hits: 2449
Remove outdated estimates Hits: 2395
How to activate your shop's SiriusXM account? Hits: 3522
How to activate and use GEM-SCAN - Version 13 Hits: 3627
First Remote Connection Procedure: Cloud Hits: 2533
How to locate individual customers from your sales report Hits: 2037
How to activate existing but inactive tire storage Hits: 3011
Dispatch module Hits: 2156
Change matrix of groups/items that already are in inventory Hits: 4724
Removing the blank space at the bottom of your invoice Hits: 2254
Automatically schedule jobs in the calendar from punch clock Hits: 2103
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2439
Setting a default printer in Windows 10 Hits: 2764
How to take out a list of tire storage Hits: 3999
How to make end of day of payables Hits: 2567
Associate an inspection report with a job: GEM-WORK Hits: 2703
Hourly labor cost, how to do the math Hits: 2614
Multi-window/screen : open calendar/point of sale and check Hits: 2458
Add overpayment (deposit) as a credit in receivables Hits: 2796
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2184
Taking out an inventory transaction report Hits: 5719
Account receivable analysis and aging report for customers Hits: 2942
How to add a Hybrid or Electric vehicle model Hits: 2408
End of the month procedure Hits: 4183
How to generate a list of customers with upcoming reminders Hits: 2522
Punch Clock : What is the "Stop" button for? Hits: 3217
How to save reports and files from Cloud to your local drive Hits: 2785
How to add kits faster in an estimate Hits: 2553
How to use the fast order feature of Napa Prolink SE Hits: 3358
GEM-CONNECT module : procedures Hits: 2001
Start selling tires online: TireConnect catalog integration Hits: 4369
Tire search Hits: 2649
Validation of QST and GST numbers: It is your responsibility Hits: 11483
How to setup GEM-MONEY Hits: 5842
How to update GEM-CAR Hits: 1793
Procedure to print a vehicle's sale contract Hits: 3569
How to send an e-mail and print an invoice at the same time Hits: 2592
How to configure GEM-CHAT - live chat software in your SMS Hits: 4658
How to set a fixed price on an oil change kit Hits: 3552
Manage NSF and how to put the transaction back in receivable Hits: 3237
Add style and colors to notes and internal memos Hits: 3225
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5315
How to manage different products and job categories Hits: 4681
How to get a customer list with a vehicle Hits: 3260
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3511
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4177
How to find a customer's postal code in the POS (12.0.0) Hits: 3607
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3912
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3340
How to view the POS in full screen (12.0.0) Hits: 4102
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3607
Vehicle importation Hits: 3483
How to change the POS icons Hits: 3615
Email addresses by advisor Hits: 2647
Tire storage tip: printing colored labels Hits: 3181
Change the message at the bottom of account statements Hits: 2769
Why aren't the distributions and sales reports balancing? Hits: 3914
GL configuration by department Hits: 3097
Incorrect inventory tracking, possible causes? Hits: 3861
How to track payment history of a specific customer. Hits: 3130
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4311
Multi-location/Multi-enterprise: configuration & options Hits: 3699
Tax table calculation by province for Canada Hits: 3711
Updating to version 11.0.6 Hits: 3761
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5362
List of Shop Management Software: automated data conversion Hits: 4044
New Internet links available in GEM-LINK Hits: 6810
How to track deleted item Hits: 3732
Select different Invoice model/template: fuel, distribution Hits: 4993
Promotional plastic key chain with bar code to open a file Hits: 5205
How to set up an account with Partstech Hits: 6361
GEM-CARD : Credit Card Processing Program Benefits Hits: 5993
How to calculate the cost of your shop supply and apply it Hits: 4193
Inventory adjustment value to do in your accounting Software Hits: 3195
Looking for an invoice by product number Hits: 3448
How to calculate the cost on a job in an estimate / work order ? Hits: 3381
How to calculate the cost and your margin on the workshop equipment? Hits: 3589
Unblock An Order Hits: 3359
How To Change The Product Code? Hits: 3374
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7084
GEM-CHECK Digital Inspection Module Hits: 4640
Transactions for your accounting software for reconciliation Hits: 10121
Change, hide or display the hourly labor rate on invoices Hits: 10325
Add a job to a quote so it doesn't show in the punch clock Hits: 3836
How to add a new customer? Hits: 6994
How to print out the summary of tax distributions report on purchases? Hits: 3810
How to print in black and white and both sides of paper? Hits: 4342
The power of text messaging (SMS) from GEM-CAR Hits: 6768
How to setup and print your key tags? Hits: 6035
Performance report by work bay / technician and payroll Hits: 7572
How to bill a linked customer (e.g. Insurance)? Hits: 4309
How to link a kit to your tire categories? Hits: 5229
How to update the products price by applying a new matrix? Hits: 3970
How to schedule a long job in the Calendar? Hits: 3390
How to setup and use the card processing terminal? Hits: 4151
How to print a statement with detailed payments? Hits: 5547
How to activate and configure Worldpac SpeedDial? Hits: 8590
How to generate a discount on an account receivable? Hits: 3831
How to setup and use your barcode reader? Hits: 6777
How to change and manage the taxes Hits: 3529
How to change the font size of the legal text on the invoice? Hits: 5130
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5148
Display only available inventory in search results window Hits: 4700
Detailed internal work report Hits: 5254
How to generate a core to return? Hits: 5264
Where to find the local & direct phone lines for Support? Hits: 4885
How to transfer a tire storage to another vehicle? Hits: 6768
Yearly sales report for a product through the Inventory window (New) Hits: 5532
Is the deposit taxable or not, and what is its cost? Hits: 3107
Understanding product types of job/products in inventory V6.0 Hits: 2959
Post a supplier bill with parts used in multiple Work Orders Hits: 3111
How to disconnect a user? Hits: 3155
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4136
How to export Invoicing transactions to TEXT files Hits: 3093
New core tracking system! Hits: 4980
How to disable CARFAX for a specific customer Hits: 4837
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5238
Display an alternate delivery address on the invoice Hits: 4945
Invoice with a past date and limit how far you can go Hits: 3059
What's the visual aid to know that hours have been modified? Hits: 4478
Search customer by plate from the "License" field Hits: 4273
Inventory report by line code (9.1+) Hits: 4125
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4577
The meaning of the color codes in the Point of Sale Hits: 5951
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4848
Promised time : where do we put it in the POS Hits: 3183
How do we know in which bin to place the parts that are received for a job? Hits: 3262
Update 411 in GEM-CAR Hits: 3529
Configuration of General Information Hits: 6490
ML - Sharing History Hits: 6866
FAQ : Managing inventory using Min / Max Hits: 8385
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3232
How to setup and use National Accounts Hits: 4478
Management of National Accounts Hits: 3855
How to use IP address on station(s) to speed up the connection to server? Hits: 4271
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2996
Pay Supplier by Credit Card Hits: 4377
2 free alternatives when you don`t have Excel Hits: 5720
GEM-CAR Hits: 3741
Where to place the license file and what it is? Hits: 3821
How to change a payment method on an invoice before the end of day Hits: 4005
How to connect to the cloud using your tablet or phone Hits: 4223
Setup your SMTP server to send email (change/edit password) Hits: 5371
Age Of Account Transfer or importation of receivable from Excel Hits: 4438
Reformatting accounting aging to import receivable in Excel Hits: 4265
Vehicle Makes and Models Management Hits: 3751
How to add item to drop down menu with no spy glass Hits: 3749
How to print vehicle list by customer? Hits: 3470
How to work with GEM-CAR from home/remote: free option Hits: 9569
Used Car Module: New classification feature added Hits: 5831
How to quickly create an invoice? (5 steps) Hits: 3590
Printing multiple copies of invoices Hits: 6966
Create a kit from the Point of Sale Hits: 5564
How to integrate and use NAPA Prolink SE? Hits: 5924
Term & Condition for GEM-TIRE Hits: 3484
Save a copy of estimates sent by email Hits: 3290
Vehicle down time analysis report Hits: 3542
Actions that cause an unbalanced inventory Hits: 3897
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3836
End of the month procedure for accounting & reporting Hits: 6907
How to export/import customers/suppliers/ from Acomba Hits: 5636
How to share a printer Hits: 3705
When managing utility bills choose: apply taxes or not Hits: 5345
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6763
Top reasons why our customers aren't using a bridge Hits: 9518
Changing the customer of an existing estimate Hits: 2999
How to reprint a supplier cheque Hits: 3279
Search by license plate number with CARFAX Hits: 5223
CARFAX - End user license agreement / Terms and conditions Hits: 3822
Create step / classification of the quote Hits: 4149
How to search a customer by vehicle informations Hits: 6322
How to make a partial payment on a supplier invoice Hits: 6625
How to bill the tax only on the invoice Hits: 5861
How to change a supplier number Hits: 6817
How to merge the vehicles of a customer (with their history) Hits: 8286
Create or modify a bank used for supplier payment Hits: 6366
Set default option automatically Hits: 6534
Set Miles or KM by default Hits: 6587
Print customer aging Hits: 6215
How to create a bloc to manage training / holiday Hits: 6698
Block management in the calendar for training & holiday Hits: 6036
How to configure and link properly your GL accounts? Hits: 6403
How to import GL accounts from excel file? Hits: 6895
How to make a tax only invoice? Hits: 5060
How to create a new product in the POS screen? Hits: 7340
FAQ Acomba Hits: 8990
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8957
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23496
Multi-Location Hits: 7346
FAQ GEM-CLOUD Hits: 8150
FAQ Production Module Hits: 7546
FAQ Transmission Module Hits: 7072
FAQ Automotive Club Hits: 2816
FAQ Automotive Club Module Hits: 7889
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13077
FAQ Hosting Solution Hits: 6220
Retreading Module Hits: 9954
GPS Tracking Hits: 7441
Supplier Importation / Exportation Hits: 2639
FAQ Help Hits: 3716
FAQ Unit cost analysis Hits: 7714
FAQ Truck Management with specific options Hits: 2758
FAQ Government Inspection Hits: 8075
FAQ Distribution Hits: 3484
FAQ Supplier Importation/Exportation Hits: 7788
FAQ Survey Hits: 9168
Fuel Module Configuration Hits: 2723
Creating bank and payment method for supplier payment Hits: 8200
FAQ Customer Importation | Import data from repair shop software Hits: 19194
How to block invoicing if the credit limit is reached? Hits: 3280
FAQ_ Printing Cheque/Check Hits: 10216
Remote Hits: 2658
SMS Benefits and limitation Hits: 6270
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3984
FAQ Reminders Hits: 3331
Reporting Receivables\Payables Hits: 5968
Reporting Sales Hits: 5182
Reporting Customers Hits: 6769
FAQ Invoices Hits: 4424
FAQ Customer Management | GEM-CAR manage customer Hits: 19347
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6963
How to change a customer number / How to merge clients Hits: 6867
AVR. labels for tire storage Hits: 7306
Planning Hits: 2703
End Of Day Hits: 3777
FAQ Special Tire Search by Criteria Hits: 13063
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13472
Tire National Account Management software - HELP Hits: 14131
Tax Management Hits: 7395
FAQ Group Discount Hits: 8762
FAQ Product Importation/exportation Hits: 3041
How to do manual supplier invoice entry? Hits: 4873
Price Matrix Hits: 3235
FAQ Linked Product Hits: 3108
FAQ Oil Change Management Hits: 3661
FAQ Kit Management Hits: 3316
Creating Product Hits: 3526
FAQ configuration of Categories and Type of Categories Hits: 3499
GEM-CLOUD Hits: 3230
List Of Options of the General Information - Option List Hits: 9129
Point of sale general Information Hits: 6698
faq Local Configuration Hits: 7800
FAQ Glass Module Hits: 8356
FAQ Fuel Module Hits: 8276
FAQ Tire Module Hits: 9344
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7821
FAQ Payables Hits: 5916
Configure multiple currencies for supplier purchases Hits: 5803
How to duplicate an invoice Hits: 2727
How to cancel / reverse an invoice Hits: 3160
Reporting Module Hits: 3069
FAQ - Punch Clock Hits: 5222
FAQ Vehicle File Hits: 6585
Verbal Approval Hits: 3139
FAQ Used Car Module Hits: 4191
FAQ Courtesy Car and Rental Software module Hits: 7741
FAQ - Part Return and Core Management Hits: 3511
FAQ - Internet Ordering Hits: 3273
FAQ Signature Pad Hits: 4459
FAQ GEM-WORK Hits: 3653
FAQ Sending Text message / SMS Hits: 3608
Work Order Hits: 3764
FAQ Agenda Hits: 14485
FAQ Quotation / Estimate Hits: 15135
Security Hits: 7629
Reports - End of fiscal year Hits: 5081
How to send / e-mail account statements - Hits: 7715
How to cancel / reverse account receivables payment Hits: 6467
Report: Account payables analysis on specific date Hits: 3978
The punch clock: procedure to put a job on Standby Hits: 6022
Express End of Day : to speed up the process Hits: 6326
GL: General Ledger Chart of Accounts Numbering System Hits: 12465
Example Hits: 3103
How to input a payroll transaction at the end of the month Hits: 6239
Internal note vs memo Hits: 2803
Easy module for national account management and follow up Hits: 6396
Reminders and statements blocked by your e-mail provider Hits: 6647
How to perform " End of day " procedure and why Hits: 7246
Set / assign GL account to a category Hits: 6962
How to create add modify GL account Hits: 6994
How to change the mileage in the vehicle's file? Hits: 6948
IMPORTANT: How to perform a backup of your database? Hits: 8493
How to configure / add / modify personalized links? Hits: 5648
How to change the duration of an appointment in the calendar Hits: 3141
Detailed or summary distribution report of transactions Hits: 5822
How to send your account sattements by e-mail / mail (display and print) Hits: 8732
FAQ Accounting Hits: 12227
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7082
How to set tax rate in the USA Hits: 6232
How to modify your account statement? Hits: 4499
How to configure ZEBRA printer in GEM-CAR? Hits: 6502
How to install ribbon for ZEBRA GX420T ? Hits: 6250
How to setup and use GEM-GLASS? Hits: 3721
How to configure, activate and use shop supplies? Hits: 8150
Refresh button in the punch module. Hits: 6771
How to print customer label directly from customer's file? Hits: 6038
How to add a document to a vehicle file? Hits: 6591
How to disable shop supplies for particular job? Hits: 6331
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6164
How to change the date of an invoice? Hits: 7117
How to print customer labels? / Customer report by visits. Hits: 9060
Cancel a payment on an invoice when the end of day is done Hits: 5261
How to change payment method on an invoice before the end of day Hits: 2036
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2557
Reference, who reffered us to you? Hits: 3290
Verbal authorization Hits: 6883
Total invoice search - V7.1 Hits: 6076
How to verify is your period is balanced Hits: 6098
Rental module - V7.1 Hits: 3290
E-mail List report for customers with active e-mail address Hits: 3814
FAQ GEM-CAR Configuration Hits: 10111
FAQ Inventory Hits: 4585
FAQ Cash Register Hits: 3786
FAQ Point of sale (POS) Old Hits: 3995
Analyze report for SMS / text message sent Hits: 9003
On screen signature / activate electronic signature Hits: 9037
How to purchase used vehicle and add it to the inventory? Hits: 6284
How to create special category for used vehicles? Hits: 7482
Suggested purchase list - color code Hits: 6195
How to send text messages from your Shop Management Software Hits: 6008
How to send SMS messages Hits: 3708
How to create SMS templates Hits: 7275
How to activate the SMS function for a particular customer Hits: 5195
Summary of new customers with charts - V7.0 Hits: 3802
Sales analysis report with charts - V7.0 Hits: 4670
Monthly / Yearly sales report with charts - V7.0 Hits: 7675
Monthly sales report by product with charts - V7.0 Hits: 5176
Advertising on invoices - V7.1 Hits: 3714
Sales report by advisor with average and charts Hits: 6133
Sales report by payment method with charts - V7.1 Hits: 5958
Sales report by clerk with charts - V7.1 Hits: 4567
Sales summary report by category with charts - V7.1 Hits: 5010
Get paid anywhere by credit card using your mobile and Square Hits: 5738
Table of content - FAQ Hits: 28084
Managing inactive customers and deleting them - V7.0 Hits: 7230
Display discount on invoice Hits: 8845
Reprint or email an invoice from a work order in the history Hits: 9664
Modify the logo that appears on the packing shipping slip Hits: 6277
Performing a return on a new, guaranteed or defective Hits: 8685
Use the old core option to manage returns Hits: 7992
Configure the supplier check specification template Hits: 6799
Manage car rentals according to the vehicle’s mileage Hits: 6384
Schedule of rental of tools & equipment in your software Hits: 6543
Create a quick list of preferred items to add to an estimate Hits: 3162
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10251
Understanding the different reminder templates to send Hits: 9592
Activate color labels for the customer's line of credit Hits: 8799
How to Activate and Configure the Cash Drawer? Hits: 6370
Modify/reverse a payment method of invoice before end of day Hits: 8196
How to activate the preventative maintenance by model Hits: 7802
How to add money to your cash drawer during the day Hits: 7048
How to use Gift Cards / Rebate / Discount Hits: 7553
Send statements, estimates and invoices to different email Hits: 12486
How to create a category in GEM-CAR Hits: 15897
How to run Teamviewer - Portable ? Hits: 9657
Wired vs Wireless Networking in the Shop Hits: 6249
How to record payments for a supplier paid by VISA and Mastercard Hits: 6172
Updating Service Packs with Windows 8 Hits: 5753
Updating Service Packs with Windows 7 Hits: 6163
Getting ready to install GEM-CAR Hits: 7891
Importing inventory products from Excel or CSV files Hits: 14083
Canadian Tax rate by province Hits: 7453
Minimum System Requirements Hits: 5862
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7129
GEM-MECANIC Hits: 22025
Taxes configuration by customers Hits: 7302
FAQ by Module | GEM-CAR frequently asked questions Hits: 42159
How to transfer a vehicle/car from one customer to another Hits: 9018
How to transfer a vehicle/car from one customer to another Hits: 4275
Billing with insurance deductible and taxes for a customer Hits: 7842
Configuring GEM-CAR with Terminal Server Hits: 6656
DYMO configuration sticker printer for Bar code & key labels Hits: 8044
Print your label for next service: Oil change label software Hits: 12209
Configuration the Zebra printer: Oil change label stickers Hits: 10753
Data from sales report is different for the same date range Hits: 8961
How to handle a customer's bad debts Hits: 7249
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2938
Printing individual labels for barcodes without a logo/price Hits: 7362
Printing water resistant tire labels with a Zebra Hits: 6292
Printing plasticized tire labels with high-strength glue Hits: 3569
Replacement/alternative parts or alternate products Hits: 12032
Management of delivery orders with multiple addresses Hits: 6513
How to create price matrix? / Setup price matrix Hits: 9972
How to send reminder letters with double-window envelopes Hits: 6508
Fold statements so that they fit in window envelopes Hits: 8683
Truck fleet management with preventative maintenance / PEP Hits: 6705
Vehicle file transfer function using the car’s VIN Hits: 7151
Client’s contact information transfer from 411 USA & CANADA Hits: 6513
Used vehicles-cars/exchanges/consignment with financing Hits: 6629
Problems with management of specific duties,environment fees Hits: 6616
How to configure categories with the general ledger / type Hits: 8616
Reasons that affect the Performance by bay/technician report Hits: 6486
Create tire storage codes with different rates and quantity Hits: 6822
How to print a report for a set of items in a kit Hits: 6304
Transferring parts from the NAPA Prolink site causes issues Hits: 6139
Transferring parts that are not in inventory into DAVE / WHI Hits: 6113
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5518
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6844
Pay a supplier invoice via the cash register / petty cash Hits: 9299
How to enter money in the cash register ? Hits: 8060
How to create a cash register Hits: 7666
Manage NSF check cashing : easy steps Hits: 6062
How to print out a list of detailed invoices with the cost price Hits: 3409
How to change the date format on a particular workstation Hits: 5841
How to change the client number Hits: 3579
Purchasing via the POS and core management Hits: 7781
Validate if your customers are loyal : visits and sales Hits: 3888
Analyze activity and sales per department & job type Hits: 6159
Configure the body/text of an estimate email with a signature Hits: 8600
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4774
Reprint an end-of-day report that is printed/closed Hits: 5588
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3367
How to assign a language of correspondence Hits: 6178
How to add a logo in a reminder letter, e.g.: CAA Hits: 9155
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7614
How to reprint a supplier cheque - V6.0 Hits: 2343
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4695
When making purchases, how not to create all the items on inventory ? Hits: 2253
Change the duration that archives are displayed in history Hits: 4336
Activate or close your cash register at the end of the day Hits: 7035
Configuration to memorize parts on a job like an oil change Hits: 6655
How does GEM-CAR calculate the taxes? Hits: 5835
Manage windshield & glass change/installation with insurance Hits: 5884
Validate if the invoice contains the address (send reminder) Hits: 6468
How to know if a preventive maintenance option is activated Hits: 6588
How to know if a job is still pending in the time stamp/punch clock Hits: 6480
Create used-vehicle stock number via the POS Hits: 7234
Management of multiple tax levels for delivery out of area Hits: 5618
How to deactivate the postal code format to enter a zip code Hits: 6268
Analyzing Sales Report: do you have loyal customer? Hits: 5128
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4279
How to print out and analyze your sales reports Hits: 5053
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4575
Can I Send Reminder Emails? Hits: 7929
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3682
How to print out a supplier cheque journal report - V7.0 Hits: 6730
Generate the age of accounts payable by supplier Hits: 7091
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7931
How to reprint a supplier cheque Hits: 5319
Change order position of your bay in the agenda/calendar Hits: 6742
How to export the items in your inventory to Excel or CSV Hits: 6027
Measure the return on sending customer's reminder by email Hits: 4137
How product categories work Hits: 7826
Reprint an end-of-day report that is printed/closed Hits: 3421
Managing insurance deductibles for insurer files Hits: 6224
How to track your customers number of visits and sales ? - V6.0 Hits: 2399
Simply Accounting and Quickbooks transfer Hits: 8047
How to create your logo by yourself Hits: 5805
How to create or add your logo on your estimate or invoice Hits: 6427
How to invert print and display on the display icon Hits: 5771
How to add information faster and easy GEM-PEN Hits: 3638
How to show the subtotal for each job Hits: 5916
How to change taxes: multiple taxes levels management Hits: 6955
Find your SMTP address - complete List Hits: 19605
SMTP List Hits: 6464
Entering previous account statement amounts and balances Hits: 7349
Print the list of tires required for tomorrow’s appointment Hits: 7318
Entering your SMTP address. E-mail estimates and invoices Hits: 7664
Creating tires in inventory, searching for available tires Hits: 8398
Change, add or modify payment methods : direct deposit Hits: 8043
Creating job packages or kits Hits: 8054
Updating the tire retail prices by make/brand or model Hits: 6886
Use national accounts / third party invoicing Hits: 6461
How to configure and print receipts on a coupon printer. Hits: 7796
Activate parts memory on a job: oil change package Hits: 6730
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6958
Map directions to go from the shop to the customer Hits: 7335
Activate automatic OEM preventative maintenance reminder Hits: 7435
How to create and/or change User Names and PW? Hits: 6469
Search for parts sold to a specific customer in history Hits: 4369
How to download the Internet Explorer 11.0 upgrade Hits: 7115
How to change, modify or see the item cost on the POS window Hits: 8957
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4342
How to activate the Truck Tab for customer vehicle data? Hits: 8287
Create and print a new tire storage label from your software Hits: 8928
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6245
How to improve your computer's performance? Hits: 6156
Receive and enter your purchase invoices via the POS Hits: 7477
Invoice a different bill to or a National Account Hits: 6195
Create GL and payment method for an Account to an Account? Hits: 6576
Display inventory location on a shipping slip Hits: 6775
Put a customer on credit block / pending for credit approval Hits: 6494
Canadian Federal Fuel Taxes Hits: 6555
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6727
Canadian & Quebec taxes on fuel and petroleum products Hits: 6675
Specific Duty & recycling fees for new tire are taxable Hits: 6846
My color printer is very slow, I would like buy a faster one Hits: 5453
How do I manage fuel sales in my GEM-CAR software Hits: 9441
My printer prints my reports and documents outside the page margins Hits: 6145
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6247
Receivables in my End of Day report no longer balance Hits: 7153
Little squares or rectangles are showing on my reports Hits: 5769
Send my invoice to the attention of a specific person Hits: 14519
Register a deposit and collect the balance later Hits: 6509
How can I change font in GEM-CAR Hits: 6681
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8609
Invoices and reports are not printing at the correct printer Hits: 6667
How can I add another customer to the same telephone number? Hits: 6633
Transfer French description from CARQUEST’s Weblink Hits: 6943
Your Sales by Sales Rep report is empty Hits: 5144
The accounts receivable code (AR) no longer works Hits: 9954
Reserve on hold parts, materials, tires for an estimate Hits: 6351
How to set discounts or prices for group or fleet accounts Hits: 6700
Change/modify the credit terms or conditions in your invoice Hits: 6906
Enter a default regional area code, city and province/state Hits: 6101
How do I activate and use the Sort key and quick search Hits: 6016
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6854
Change the internet Login information of your tire supplier Hits: 9211
How to assign price levels and link these to parts and tires Hits: 7189
How can a product be automatically linked or associated Hits: 7553
Printing customer labels for promotions or Christmas cards Hits: 7910
How to create Reminders? Hits: 10639
How to configure security levels by user Hits: 7622
How do I change the promotional message on my invoices. Hits: 6301
How do I print labels for the customer monthly statements? Hits: 9101
What Label model should I purchase for barcode printing? Hits: 5561
Block the software from sending a reminder to a customer Hits: 9346
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4220
How do I enter a tax included dollars amount on an item Hits: 2853
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5296
Are there any user manuals or guides available for GEM-CAR? Hits: 6357
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9187
Measuring Production Performance: Technician/Mechanic Hits: 11882
Billing a commercial customer (taxes, insurance & deductible) Hits: 2375
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9130
When selecting a client, the estimates list does not appear Hits: 9000
Change the work order template for inspection, truck, tires Hits: 9513
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1854
Integrate a catalog/price list products Hits: 9340
Modify/adjust cost price in the history /sales reports / POS Hits: 10112
Find a payment from a supplier invoice: report Hits: 1797
FAQ - Tire Storage Software for tire store and distributor Hits: 14026

Point Of Sale

  • You are here:  
  • Home