GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 46966
Early suppliers payment discounts of 2% good or bad? Hits: 1873
Top 10 Tips to reduce your inventory of parts Hits: 1891
GEM-BOOKS - Accounting and payroll software Hits: 4008
Change rate/hourly rate by batch or by category Hits: 2463
Robert Thibert wheel software catalog integration Hits: 3299
Create a list of customers to check if someone cancels their appointment ? Hits: 2255
Add a personalized field to a customer file or in the company Hits: 2193
Print a customer list with detail of their vehicle Hits: 2333
Changing the default quantity of a product when adding it to the POS Hits: 2370
Hide / display de quantities on the delivery / packing slip Hits: 2382
GEM-CAR provides free accounting software solutions? Hits: 11939
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4403
Acomba - recommended accounting software Hits: 4468
Quickbooks: accounting software compatible with GEM-CAR Hits: 4551
10.5 Reasons for using the GEM-CAR calendar Hits: 2910
Tax settings : Special configurations Hits: 3325
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4643
How to manage / calculate / generate Administrative Fees ? Hits: 3920
How to export data from CARS to GEM-CAR Hits: 3200
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2891
Set deductible Hits: 3008
Printing the rental agreement Hits: 3100
Fuel sales report Hits: 3246
How to search for an alternative part from the POS Hits: 3341
Set reminder for driver's license renewal Hits: 3316
Show preventative maintenance as a popup in the POS Hits: 3385
Specific duty of tire sales report Hits: 3113
Updating the 9 price level from an Excel file Hits: 3221
Printing colored labels by season Hits: 2893
Creation of linked product as "Specific duty" Hits: 2964
Linking specific duties Hits: 3126
Where to save tire size front and rear in the customer file Hits: 2850
Sales report and statistics Hits: 3105
Searching from the POS for customer by name or other criteria Hits: 3022
How to access main customer information in one click in the POS Hits: 3390
Print timestamp on the invoice Hits: 3558
How to pay a bill using multiple payment modes Hits: 3163
How to access the supplier list from the POS in 1 click Hits: 3000
Setting default GL ledger Hits: 2960
Setting the tax level by supplier Hits: 2797
How to change the time range for invoices displayed in history Hits: 2970
Template for supplier importation Hits: 2853
You don't have Excel, use a CSV file Hits: 4039
How to show all 9 level of pricing in the POS for 1 item Hits: 3204
Configuration of a file with the right column header Hits: 2937
How to set the 9 levels of pricing in the inventory Hits: 3133
How to search for the list of package from the POS Hits: 2752
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3105
How to add a part and a quick tip to add multiple parts Hits: 2829
How to scan the VIN from the punch Hits: 3201
How to add a reminder from the punch Hits: 2942
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2810
Configuration of the color code for the status of a job Hits: 3228
How does the supervisor window work to correct timestamp Hits: 3011
Top 10.5 reasons to use the punch clock Hits: 2724
How to loan money to an employee and keep trace Hits: 2554
How the next visit is planned automatically by the software Hits: 2561
How to see the history of the vehicle from all owners Hits: 2662
How to add an option to the vehicle Hits: 2783
How to add a picture of the car Hits: 3087
How to leave a trace that you have returned tires to the customer Hits: 2550
Used car inventory value Hits: 2581
How to track the cost of a vehicle: purchase and repair Hits: 2582
Printing tire labels using different colors by season Hits: 2453
Selling your shop/garage: ensure a healthy transition Hits: 2287
Tire size list from the storage Hits: 3626
Tire storage value for insurance Hits: 2490
How do I know if a customer has tires in storage Hits: 2296
Tire Storage Configuration Hits: 2979
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2636
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2344
How to add a personalized link Hits: 2366
How to change the back color of the invoice Hits: 2599
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2345
How to access other distributors from the POS: using the right click Hits: 2344
Activate your CARFAX VIN decoder Hits: 3238
Activating Mitchell labor transfer Hits: 2939
Activate your ALL DATA labor transfer from the POS Hits: 2465
How does the search icon works Hits: 2421
How to change the customer’s vehicle on an existing estimate Hits: 4287
How to make a customer tax exempt? Hits: 2189
Automatic spellcheck in GEM-CAR Hits: 2456
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2251
How to use NAPA VIN decoder vs CARFAX Hits: 3180
Internal client configuration for invoices without sales Hits: 3014
How to read tire sizes? Hits: 3474
Punch window report for the payroll Hits: 2244
Use & associate/link an associated product: Specific Duty Hits: 2997
Configuration of the workshop equipment Hits: 2847
Management of steps/status & classification of estimates Hits: 2135
Order note / title to manage promise time Hits: 2266
Configuration of Environmental Management Fee (EMF) Hits: 2666
How to change the default value for oil changes Hits: 2243
How to re-print an already printed / closed end of day report Hits: 2128
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2079
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2594
Add a new internet distributor/supplier for parts catalog Hits: 3108
Connecting multiple users on the same Internet catalogue distributor Hits: 2191
How to manage NSF Hits: 2330
Quickly find an appointment for a customer booking Hits: 2424
Access a UCDA Car Sale Contract Hits: 2271
The Cost Price does not Show in the Point of Sale Hits: 2248
Sales and Purchases in Foreign Currencies - Exchange Hits: 2347
Stock you filter inventory based on make and model not ABC Hits: 2370
List of new customers in a month to sent promotion Hits: 2252
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2316
Configure and use AutoServe1 inspection sheets Hits: 2521
Inventory Transaction: purchases, sold, manual adjustment Hits: 2378
How to return unused products from your inventory Hits: 2395
Partial Payments with Discount to Suppliers Hits: 2293
Quick access to kits from POS Hits: 2665
Adding or creating a barcode to a product Hits: 2564
Use multiple monitor on the cloud using RDP Hits: 2327
History a vehicle vs the history of a customer's vehicle Hits: 3143
Advance Kits for wheels : pros and cons Hits: 2512
The GEM-2D : New wireless barcode reader 2D Hits: 3136
List Oil change label model with or without logo for Zebra Hits: 2389
Label model with barcode for inventory Hits: 2667
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3016
Does GEM-CAR offer a complete accounting software solution ? Hits: 2652
Payroll Software Module : Save Time and Money Hits: 3482
generate automatic purchase order using the minimum quantity Hits: 2892
Set minimum and maximum quantity in a product / inventory Hits: 2779
View a list of item were the stock level is bellow minimum Hits: 2921
How to Configure GEM-LINK? Hits: 2335
Transfer data history from over 100 repair shop software/SMS Hits: 4313
Default label configuration for GEM-CAR barcode size Hits: 2662
Demographic sales report and zip code / postal code structure Hits: 4765
How to delete unused products Hits: 4206
How to generate an inventory report Hits: 2649
How to configure GEM-CAR to use a multi-tray printer Hits: 3057
Export or print out a list of customers emails Hits: 3253
Activate your spell check in GEM-CAR using Windows 10 Hits: 2114
Example of recommended inspections for specific types of jobs Hits: 2631
Re-activate/bring back inspection sheets lost after update Hits: 2671
How to display entry and exit mileage on estimates/invoices Hits: 2713
Double-click in the calendar to expand long notes Hits: 2540
Activate an existing yet inactive tire storage Hits: 2618
Remove outdated estimates Hits: 2565
How to activate your shop's SiriusXM account? Hits: 3703
How to activate and use GEM-SCAN - Version 13 Hits: 3816
First Remote Connection Procedure: Cloud Hits: 2703
How to locate individual customers from your sales report Hits: 2214
How to activate existing but inactive tire storage Hits: 3221
Dispatch module Hits: 2305
Change matrix of groups/items that already are in inventory Hits: 5037
Removing the blank space at the bottom of your invoice Hits: 2428
Automatically schedule jobs in the calendar from punch clock Hits: 2264
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2617
Setting a default printer in Windows 10 Hits: 2986
How to take out a list of tire storage Hits: 4176
How to make end of day of payables Hits: 2724
Associate an inspection report with a job: GEM-WORK Hits: 2879
Hourly labor cost, how to do the math Hits: 2849
Multi-window/screen : open calendar/point of sale and check Hits: 2612
Add overpayment (deposit) as a credit in receivables Hits: 2952
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2343
Taking out an inventory transaction report Hits: 6056
Account receivable analysis and aging report for customers Hits: 3115
How to add a Hybrid or Electric vehicle model Hits: 2535
End of the month procedure Hits: 4383
How to generate a list of customers with upcoming reminders Hits: 2664
Punch Clock : What is the "Stop" button for? Hits: 3408
How to save reports and files from Cloud to your local drive Hits: 2959
How to add kits faster in an estimate Hits: 2705
How to use the fast order feature of Napa Prolink SE Hits: 3683
GEM-CONNECT module : procedures Hits: 2233
Start selling tires online: TireConnect catalog integration Hits: 4677
Tire search Hits: 2818
Validation of QST and GST numbers: It is your responsibility Hits: 12529
How to setup GEM-MONEY Hits: 6199
How to update GEM-CAR Hits: 1897
Procedure to print a vehicle's sale contract Hits: 3801
How to send an e-mail and print an invoice at the same time Hits: 2725
How to configure GEM-CHAT - live chat software in your SMS Hits: 4900
How to set a fixed price on an oil change kit Hits: 3702
Manage NSF and how to put the transaction back in receivable Hits: 3447
Add style and colors to notes and internal memos Hits: 3402
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5615
How to manage different products and job categories Hits: 4878
How to get a customer list with a vehicle Hits: 3478
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3750
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4341
How to find a customer's postal code in the POS (12.0.0) Hits: 3795
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4070
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3503
How to view the POS in full screen (12.0.0) Hits: 4338
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3761
Vehicle importation Hits: 3638
How to change the POS icons Hits: 3785
Email addresses by advisor Hits: 2797
Tire storage tip: printing colored labels Hits: 3336
Change the message at the bottom of account statements Hits: 2904
Why aren't the distributions and sales reports balancing? Hits: 4058
GL configuration by department Hits: 3234
Incorrect inventory tracking, possible causes? Hits: 3998
How to track payment history of a specific customer. Hits: 3303
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4462
Multi-location/Multi-enterprise: configuration & options Hits: 3974
Tax table calculation by province for Canada Hits: 4044
Updating to version 11.0.6 Hits: 3898
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5545
List of Shop Management Software: automated data conversion Hits: 4254
New Internet links available in GEM-LINK Hits: 7111
How to track deleted item Hits: 3879
Select different Invoice model/template: fuel, distribution Hits: 5155
Promotional plastic key chain with bar code to open a file Hits: 5398
How to set up an account with Partstech Hits: 6689
GEM-CARD : Credit Card Processing Program Benefits Hits: 6374
How to calculate the cost of your shop supply and apply it Hits: 4398
Inventory adjustment value to do in your accounting Software Hits: 3323
Looking for an invoice by product number Hits: 3580
How to calculate the cost on a job in an estimate / work order ? Hits: 3566
How to calculate the cost and your margin on the workshop equipment? Hits: 3780
Unblock An Order Hits: 3525
How To Change The Product Code? Hits: 3525
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7515
GEM-CHECK Digital Inspection Module Hits: 4805
Transactions for your accounting software for reconciliation Hits: 10637
Change, hide or display the hourly labor rate on invoices Hits: 10487
Add a job to a quote so it doesn't show in the punch clock Hits: 3969
How to add a new customer? Hits: 7235
How to print out the summary of tax distributions report on purchases? Hits: 3925
How to print in black and white and both sides of paper? Hits: 4554
The power of text messaging (SMS) from GEM-CAR Hits: 7086
How to setup and print your key tags? Hits: 6270
Performance report by work bay / technician and payroll Hits: 7770
How to bill a linked customer (e.g. Insurance)? Hits: 4550
How to link a kit to your tire categories? Hits: 5395
How to update the products price by applying a new matrix? Hits: 4102
How to schedule a long job in the Calendar? Hits: 3577
How to setup and use the card processing terminal? Hits: 4409
How to print a statement with detailed payments? Hits: 5714
How to activate and configure Worldpac SpeedDial? Hits: 9013
How to generate a discount on an account receivable? Hits: 3978
How to setup and use your barcode reader? Hits: 7130
How to change and manage the taxes Hits: 3675
How to change the font size of the legal text on the invoice? Hits: 5273
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5336
Display only available inventory in search results window Hits: 4855
Detailed internal work report Hits: 5443
How to generate a core to return? Hits: 5474
Where to find the local & direct phone lines for Support? Hits: 5081
How to transfer a tire storage to another vehicle? Hits: 6952
Yearly sales report for a product through the Inventory window (New) Hits: 5708
Is the deposit taxable or not, and what is its cost? Hits: 3251
Understanding product types of job/products in inventory V6.0 Hits: 3081
Post a supplier bill with parts used in multiple Work Orders Hits: 3226
How to disconnect a user? Hits: 3322
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4321
How to export Invoicing transactions to TEXT files Hits: 3254
New core tracking system! Hits: 5171
How to disable CARFAX for a specific customer Hits: 4998
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5404
Display an alternate delivery address on the invoice Hits: 5131
Invoice with a past date and limit how far you can go Hits: 3225
What's the visual aid to know that hours have been modified? Hits: 4613
Search customer by plate from the "License" field Hits: 4396
Inventory report by line code (9.1+) Hits: 4300
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4726
The meaning of the color codes in the Point of Sale Hits: 6091
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5028
Promised time : where do we put it in the POS Hits: 3333
How do we know in which bin to place the parts that are received for a job? Hits: 3406
Update 411 in GEM-CAR Hits: 3661
Configuration of General Information Hits: 6696
ML - Sharing History Hits: 7060
FAQ : Managing inventory using Min / Max Hits: 8730
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3385
How to setup and use National Accounts Hits: 4872
Management of National Accounts Hits: 4023
How to use IP address on station(s) to speed up the connection to server? Hits: 4517
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3122
Pay Supplier by Credit Card Hits: 4528
2 free alternatives when you don`t have Excel Hits: 5870
GEM-CAR Hits: 3865
Where to place the license file and what it is? Hits: 4026
How to change a payment method on an invoice before the end of day Hits: 4142
How to connect to the cloud using your tablet or phone Hits: 4439
Setup your SMTP server to send email (change/edit password) Hits: 5545
Age Of Account Transfer or importation of receivable from Excel Hits: 4611
Reformatting accounting aging to import receivable in Excel Hits: 4434
Vehicle Makes and Models Management Hits: 3951
How to add item to drop down menu with no spy glass Hits: 3920
How to print vehicle list by customer? Hits: 3625
How to work with GEM-CAR from home/remote: free option Hits: 9912
Used Car Module: New classification feature added Hits: 5967
How to quickly create an invoice? (5 steps) Hits: 3739
Printing multiple copies of invoices Hits: 7115
Create a kit from the Point of Sale Hits: 5766
How to integrate and use NAPA Prolink SE? Hits: 6268
Term & Condition for GEM-TIRE Hits: 3671
Save a copy of estimates sent by email Hits: 3413
Vehicle down time analysis report Hits: 3688
Actions that cause an unbalanced inventory Hits: 4065
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3948
End of the month procedure for accounting & reporting Hits: 7159
How to export/import customers/suppliers/ from Acomba Hits: 5868
How to share a printer Hits: 3863
When managing utility bills choose: apply taxes or not Hits: 5512
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6980
Top reasons why our customers aren't using a bridge Hits: 9813
Changing the customer of an existing estimate Hits: 3132
How to reprint a supplier cheque Hits: 3388
Search by license plate number with CARFAX Hits: 5495
CARFAX - End user license agreement / Terms and conditions Hits: 4005
Create step / classification of the quote Hits: 4313
How to search a customer by vehicle informations Hits: 6468
How to make a partial payment on a supplier invoice Hits: 6821
How to bill the tax only on the invoice Hits: 6015
How to change a supplier number Hits: 6991
How to merge the vehicles of a customer (with their history) Hits: 8537
Create or modify a bank used for supplier payment Hits: 6521
Set default option automatically Hits: 6707
Set Miles or KM by default Hits: 6732
Print customer aging Hits: 6360
How to create a bloc to manage training / holiday Hits: 7140
Block management in the calendar for training & holiday Hits: 6239
How to configure and link properly your GL accounts? Hits: 6625
How to import GL accounts from excel file? Hits: 7141
How to make a tax only invoice? Hits: 5220
How to create a new product in the POS screen? Hits: 7531
FAQ Acomba Hits: 9267
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9215
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23723
Multi-Location Hits: 7524
FAQ GEM-CLOUD Hits: 8372
FAQ Production Module Hits: 7772
FAQ Transmission Module Hits: 7277
FAQ Automotive Club Hits: 2957
FAQ Automotive Club Module Hits: 8097
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13303
FAQ Hosting Solution Hits: 6370
Retreading Module Hits: 10159
GPS Tracking Hits: 7637
Supplier Importation / Exportation Hits: 2755
FAQ Help Hits: 3874
FAQ Unit cost analysis Hits: 7895
FAQ Truck Management with specific options Hits: 2906
FAQ Government Inspection Hits: 8263
FAQ Distribution Hits: 3640
FAQ Supplier Importation/Exportation Hits: 7981
FAQ Survey Hits: 9368
Fuel Module Configuration Hits: 2878
Creating bank and payment method for supplier payment Hits: 8402
FAQ Customer Importation | Import data from repair shop software Hits: 19419
How to block invoicing if the credit limit is reached? Hits: 3418
FAQ_ Printing Cheque/Check Hits: 10392
Remote Hits: 2799
SMS Benefits and limitation Hits: 6411
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4215
FAQ Reminders Hits: 3489
Reporting Receivables\Payables Hits: 6177
Reporting Sales Hits: 5371
Reporting Customers Hits: 6966
FAQ Invoices Hits: 4663
FAQ Customer Management | GEM-CAR manage customer Hits: 19633
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7200
How to change a customer number / How to merge clients Hits: 7091
AVR. labels for tire storage Hits: 7455
Planning Hits: 2837
End Of Day Hits: 3923
FAQ Special Tire Search by Criteria Hits: 13258
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13671
Tire National Account Management software - HELP Hits: 14347
Tax Management Hits: 7603
FAQ Group Discount Hits: 9000
FAQ Product Importation/exportation Hits: 3152
How to do manual supplier invoice entry? Hits: 5047
Price Matrix Hits: 3412
FAQ Linked Product Hits: 3279
FAQ Oil Change Management Hits: 3792
FAQ Kit Management Hits: 3478
Creating Product Hits: 3650
FAQ configuration of Categories and Type of Categories Hits: 3674
GEM-CLOUD Hits: 3465
List Of Options of the General Information - Option List Hits: 9378
Point of sale general Information Hits: 6855
faq Local Configuration Hits: 8028
FAQ Glass Module Hits: 8588
FAQ Fuel Module Hits: 8480
FAQ Tire Module Hits: 9645
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8048
FAQ Payables Hits: 6118
Configure multiple currencies for supplier purchases Hits: 5944
How to duplicate an invoice Hits: 2918
How to cancel / reverse an invoice Hits: 3307
Reporting Module Hits: 3202
FAQ - Punch Clock Hits: 5548
FAQ Vehicle File Hits: 6983
Verbal Approval Hits: 3282
FAQ Used Car Module Hits: 4339
FAQ Courtesy Car and Rental Software module Hits: 8006
FAQ - Part Return and Core Management Hits: 3686
FAQ - Internet Ordering Hits: 3420
FAQ Signature Pad Hits: 4682
FAQ GEM-WORK Hits: 3800
FAQ Sending Text message / SMS Hits: 3769
Work Order Hits: 3901
FAQ Agenda Hits: 15248
FAQ Quotation / Estimate Hits: 16052
Security Hits: 7847
Reports - End of fiscal year Hits: 5243
How to send / e-mail account statements - Hits: 8186
How to cancel / reverse account receivables payment Hits: 6625
Report: Account payables analysis on specific date Hits: 4135
The punch clock: procedure to put a job on Standby Hits: 6183
Express End of Day : to speed up the process Hits: 6489
GL: General Ledger Chart of Accounts Numbering System Hits: 13257
Example Hits: 3262
How to input a payroll transaction at the end of the month Hits: 6420
Internal note vs memo Hits: 2990
Easy module for national account management and follow up Hits: 6590
Reminders and statements blocked by your e-mail provider Hits: 6784
How to perform " End of day " procedure and why Hits: 7457
Set / assign GL account to a category Hits: 7168
How to create add modify GL account Hits: 7213
How to change the mileage in the vehicle's file? Hits: 7115
IMPORTANT: How to perform a backup of your database? Hits: 8857
How to configure / add / modify personalized links? Hits: 5822
How to change the duration of an appointment in the calendar Hits: 3309
Detailed or summary distribution report of transactions Hits: 6009
How to send your account sattements by e-mail / mail (display and print) Hits: 9032
FAQ Accounting Hits: 12488
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7337
How to set tax rate in the USA Hits: 6388
How to modify your account statement? Hits: 4657
How to configure ZEBRA printer in GEM-CAR? Hits: 6680
How to install ribbon for ZEBRA GX420T ? Hits: 6403
How to setup and use GEM-GLASS? Hits: 4034
How to configure, activate and use shop supplies? Hits: 8385
Refresh button in the punch module. Hits: 6924
How to print customer label directly from customer's file? Hits: 6211
How to add a document to a vehicle file? Hits: 6750
How to disable shop supplies for particular job? Hits: 6464
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6404
How to change the date of an invoice? Hits: 7294
How to print customer labels? / Customer report by visits. Hits: 9325
Cancel a payment on an invoice when the end of day is done Hits: 5433
How to change payment method on an invoice before the end of day Hits: 2203
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2704
Reference, who reffered us to you? Hits: 3416
Verbal authorization Hits: 7046
Total invoice search - V7.1 Hits: 6224
How to verify is your period is balanced Hits: 6300
Rental module - V7.1 Hits: 3415
E-mail List report for customers with active e-mail address Hits: 3962
FAQ GEM-CAR Configuration Hits: 10464
FAQ Inventory Hits: 4854
FAQ Cash Register Hits: 3923
FAQ Point of sale (POS) Old Hits: 4184
Analyze report for SMS / text message sent Hits: 9275
On screen signature / activate electronic signature Hits: 9327
How to purchase used vehicle and add it to the inventory? Hits: 6442
How to create special category for used vehicles? Hits: 7656
Suggested purchase list - color code Hits: 6365
How to send text messages from your Shop Management Software Hits: 6273
How to send SMS messages Hits: 3864
How to create SMS templates Hits: 7460
How to activate the SMS function for a particular customer Hits: 5398
Summary of new customers with charts - V7.0 Hits: 3983
Sales analysis report with charts - V7.0 Hits: 4828
Monthly / Yearly sales report with charts - V7.0 Hits: 7880
Monthly sales report by product with charts - V7.0 Hits: 5358
Advertising on invoices - V7.1 Hits: 3866
Sales report by advisor with average and charts Hits: 6312
Sales report by payment method with charts - V7.1 Hits: 6153
Sales report by clerk with charts - V7.1 Hits: 4724
Sales summary report by category with charts - V7.1 Hits: 5178
Get paid anywhere by credit card using your mobile and Square Hits: 5896
Table of content - FAQ Hits: 28377
Managing inactive customers and deleting them - V7.0 Hits: 7419
Display discount on invoice Hits: 9269
Reprint or email an invoice from a work order in the history Hits: 10140
Modify the logo that appears on the packing shipping slip Hits: 6454
Performing a return on a new, guaranteed or defective Hits: 8953
Use the old core option to manage returns Hits: 8195
Configure the supplier check specification template Hits: 6974
Manage car rentals according to the vehicle’s mileage Hits: 6600
Schedule of rental of tools & equipment in your software Hits: 6769
Create a quick list of preferred items to add to an estimate Hits: 3313
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10630
Understanding the different reminder templates to send Hits: 9850
Activate color labels for the customer's line of credit Hits: 9077
How to Activate and Configure the Cash Drawer? Hits: 6522
Modify/reverse a payment method of invoice before end of day Hits: 8370
How to activate the preventative maintenance by model Hits: 8009
How to add money to your cash drawer during the day Hits: 7200
How to use Gift Cards / Rebate / Discount Hits: 7728
Send statements, estimates and invoices to different email Hits: 13029
How to create a category in GEM-CAR Hits: 16186
How to run Teamviewer - Portable ? Hits: 10074
Wired vs Wireless Networking in the Shop Hits: 6420
How to record payments for a supplier paid by VISA and Mastercard Hits: 6374
Updating Service Packs with Windows 8 Hits: 5887
Updating Service Packs with Windows 7 Hits: 6361
Getting ready to install GEM-CAR Hits: 8109
Importing inventory products from Excel or CSV files Hits: 14816
Canadian Tax rate by province Hits: 8049
Minimum System Requirements Hits: 6164
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7344
GEM-MECANIC Hits: 22832
Taxes configuration by customers Hits: 7492
FAQ by Module | GEM-CAR frequently asked questions Hits: 43422
How to transfer a vehicle/car from one customer to another Hits: 9325
How to transfer a vehicle/car from one customer to another Hits: 4547
Billing with insurance deductible and taxes for a customer Hits: 8015
Configuring GEM-CAR with Terminal Server Hits: 6834
DYMO configuration sticker printer for Bar code & key labels Hits: 8281
Print your label for next service: Oil change label software Hits: 12741
Configuration the Zebra printer: Oil change label stickers Hits: 11124
Data from sales report is different for the same date range Hits: 9232
How to handle a customer's bad debts Hits: 7449
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3089
Printing individual labels for barcodes without a logo/price Hits: 7530
Printing water resistant tire labels with a Zebra Hits: 6521
Printing plasticized tire labels with high-strength glue Hits: 3708
Replacement/alternative parts or alternate products Hits: 12530
Management of delivery orders with multiple addresses Hits: 6671
How to create price matrix? / Setup price matrix Hits: 10351
How to send reminder letters with double-window envelopes Hits: 6648
Fold statements so that they fit in window envelopes Hits: 8852
Truck fleet management with preventative maintenance / PEP Hits: 6932
Vehicle file transfer function using the car’s VIN Hits: 7331
Client’s contact information transfer from 411 USA & CANADA Hits: 6649
Used vehicles-cars/exchanges/consignment with financing Hits: 6789
Problems with management of specific duties,environment fees Hits: 6787
How to configure categories with the general ledger / type Hits: 8776
Reasons that affect the Performance by bay/technician report Hits: 6621
Create tire storage codes with different rates and quantity Hits: 6987
How to print a report for a set of items in a kit Hits: 6439
Transferring parts from the NAPA Prolink site causes issues Hits: 6299
Transferring parts that are not in inventory into DAVE / WHI Hits: 6261
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5673
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6991
Pay a supplier invoice via the cash register / petty cash Hits: 9577
How to enter money in the cash register ? Hits: 8249
How to create a cash register Hits: 7839
Manage NSF check cashing : easy steps Hits: 6208
How to print out a list of detailed invoices with the cost price Hits: 3536
How to change the date format on a particular workstation Hits: 6021
How to change the client number Hits: 3756
Purchasing via the POS and core management Hits: 7968
Validate if your customers are loyal : visits and sales Hits: 4022
Analyze activity and sales per department & job type Hits: 6347
Configure the body/text of an estimate email with a signature Hits: 8875
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4899
Reprint an end-of-day report that is printed/closed Hits: 5718
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3539
How to assign a language of correspondence Hits: 6357
How to add a logo in a reminder letter, e.g.: CAA Hits: 9503
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7775
How to reprint a supplier cheque - V6.0 Hits: 2476
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4826
When making purchases, how not to create all the items on inventory ? Hits: 2390
Change the duration that archives are displayed in history Hits: 4478
Activate or close your cash register at the end of the day Hits: 7289
Configuration to memorize parts on a job like an oil change Hits: 6805
How does GEM-CAR calculate the taxes? Hits: 6000
Manage windshield & glass change/installation with insurance Hits: 6019
Validate if the invoice contains the address (send reminder) Hits: 6598
How to know if a preventive maintenance option is activated Hits: 6724
How to know if a job is still pending in the time stamp/punch clock Hits: 6651
Create used-vehicle stock number via the POS Hits: 7418
Management of multiple tax levels for delivery out of area Hits: 5770
How to deactivate the postal code format to enter a zip code Hits: 6427
Analyzing Sales Report: do you have loyal customer? Hits: 5396
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4407
How to print out and analyze your sales reports Hits: 5190
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4786
Can I Send Reminder Emails? Hits: 8154
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3798
How to print out a supplier cheque journal report - V7.0 Hits: 6880
Generate the age of accounts payable by supplier Hits: 7383
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8174
How to reprint a supplier cheque Hits: 5517
Change order position of your bay in the agenda/calendar Hits: 7180
How to export the items in your inventory to Excel or CSV Hits: 6191
Measure the return on sending customer's reminder by email Hits: 4279
How product categories work Hits: 8140
Reprint an end-of-day report that is printed/closed Hits: 3538
Managing insurance deductibles for insurer files Hits: 6390
How to track your customers number of visits and sales ? - V6.0 Hits: 2534
Simply Accounting and Quickbooks transfer Hits: 8344
How to create your logo by yourself Hits: 5938
How to create or add your logo on your estimate or invoice Hits: 6568
How to invert print and display on the display icon Hits: 5926
How to add information faster and easy GEM-PEN Hits: 3773
How to show the subtotal for each job Hits: 6068
How to change taxes: multiple taxes levels management Hits: 7145
Find your SMTP address - complete List Hits: 19973
SMTP List Hits: 6750
Entering previous account statement amounts and balances Hits: 7542
Print the list of tires required for tomorrow’s appointment Hits: 7485
Entering your SMTP address. E-mail estimates and invoices Hits: 7901
Creating tires in inventory, searching for available tires Hits: 8564
Change, add or modify payment methods : direct deposit Hits: 8251
Creating job packages or kits Hits: 8216
Updating the tire retail prices by make/brand or model Hits: 7055
Use national accounts / third party invoicing Hits: 6605
How to configure and print receipts on a coupon printer. Hits: 7989
Activate parts memory on a job: oil change package Hits: 6877
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7129
Map directions to go from the shop to the customer Hits: 7537
Activate automatic OEM preventative maintenance reminder Hits: 7687
How to create and/or change User Names and PW? Hits: 6661
Search for parts sold to a specific customer in history Hits: 4485
How to download the Internet Explorer 11.0 upgrade Hits: 7266
How to change, modify or see the item cost on the POS window Hits: 9264
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4483
How to activate the Truck Tab for customer vehicle data? Hits: 8502
Create and print a new tire storage label from your software Hits: 9090
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6458
How to improve your computer's performance? Hits: 6394
Receive and enter your purchase invoices via the POS Hits: 7614
Invoice a different bill to or a National Account Hits: 6332
Create GL and payment method for an Account to an Account? Hits: 6737
Display inventory location on a shipping slip Hits: 6942
Put a customer on credit block / pending for credit approval Hits: 6642
Canadian Federal Fuel Taxes Hits: 6706
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6897
Canadian & Quebec taxes on fuel and petroleum products Hits: 6868
Specific Duty & recycling fees for new tire are taxable Hits: 7002
My color printer is very slow, I would like buy a faster one Hits: 5581
How do I manage fuel sales in my GEM-CAR software Hits: 9794
My printer prints my reports and documents outside the page margins Hits: 6297
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6403
Receivables in my End of Day report no longer balance Hits: 7316
Little squares or rectangles are showing on my reports Hits: 5916
Send my invoice to the attention of a specific person Hits: 14662
Register a deposit and collect the balance later Hits: 6646
How can I change font in GEM-CAR Hits: 6837
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8789
Invoices and reports are not printing at the correct printer Hits: 6872
How can I add another customer to the same telephone number? Hits: 6801
Transfer French description from CARQUEST’s Weblink Hits: 7091
Your Sales by Sales Rep report is empty Hits: 5302
The accounts receivable code (AR) no longer works Hits: 10274
Reserve on hold parts, materials, tires for an estimate Hits: 6511
How to set discounts or prices for group or fleet accounts Hits: 6839
Change/modify the credit terms or conditions in your invoice Hits: 7047
Enter a default regional area code, city and province/state Hits: 6225
How do I activate and use the Sort key and quick search Hits: 6157
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7037
Change the internet Login information of your tire supplier Hits: 9460
How to assign price levels and link these to parts and tires Hits: 7358
How can a product be automatically linked or associated Hits: 7698
Printing customer labels for promotions or Christmas cards Hits: 8105
How to create Reminders? Hits: 10930
How to configure security levels by user Hits: 8095
How do I change the promotional message on my invoices. Hits: 6458
How do I print labels for the customer monthly statements? Hits: 9386
What Label model should I purchase for barcode printing? Hits: 5692
Block the software from sending a reminder to a customer Hits: 9656
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4384
How do I enter a tax included dollars amount on an item Hits: 2985
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5545
Are there any user manuals or guides available for GEM-CAR? Hits: 6598
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9521
Measuring Production Performance: Technician/Mechanic Hits: 12185
Billing a commercial customer (taxes, insurance & deductible) Hits: 2602
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9485
When selecting a client, the estimates list does not appear Hits: 9343
Change the work order template for inspection, truck, tires Hits: 9917
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2031
Integrate a catalog/price list products Hits: 9714
Modify/adjust cost price in the history /sales reports / POS Hits: 10553
Find a payment from a supplier invoice: report Hits: 1959
FAQ - Tire Storage Software for tire store and distributor Hits: 14401

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