GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 50785
Early suppliers payment discounts of 2% good or bad? Hits: 2096
Top 10 Tips to reduce your inventory of parts Hits: 2139
GEM-BOOKS - Accounting and payroll software Hits: 4403
Change rate/hourly rate by batch or by category Hits: 2696
Robert Thibert wheel software catalog integration Hits: 3579
Create a list of customers to check if someone cancels their appointment ? Hits: 2460
Add a personalized field to a customer file or in the company Hits: 2371
Print a customer list with detail of their vehicle Hits: 2542
Changing the default quantity of a product when adding it to the POS Hits: 2561
Hide / display de quantities on the delivery / packing slip Hits: 2563
GEM-CAR provides free accounting software solutions? Hits: 12977
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4736
Acomba - recommended accounting software Hits: 4725
Quickbooks: accounting software compatible with GEM-CAR Hits: 4948
10.5 Reasons for using the GEM-CAR calendar Hits: 3137
Tax settings : Special configurations Hits: 3567
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5278
How to manage / calculate / generate Administrative Fees ? Hits: 5715
How to export data from CARS to GEM-CAR Hits: 3419
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3105
Set deductible Hits: 3209
Printing the rental agreement Hits: 3306
Fuel sales report Hits: 3476
How to search for an alternative part from the POS Hits: 3582
Set reminder for driver's license renewal Hits: 3532
Show preventative maintenance as a popup in the POS Hits: 3581
Specific duty of tire sales report Hits: 3328
Updating the 9 price level from an Excel file Hits: 3434
Printing colored labels by season Hits: 3078
Creation of linked product as "Specific duty" Hits: 3183
Linking specific duties Hits: 3347
Where to save tire size front and rear in the customer file Hits: 3039
Sales report and statistics Hits: 3298
Searching from the POS for customer by name or other criteria Hits: 3236
How to access main customer information in one click in the POS Hits: 3601
Print timestamp on the invoice Hits: 3788
How to pay a bill using multiple payment modes Hits: 3384
How to access the supplier list from the POS in 1 click Hits: 3203
Setting default GL ledger Hits: 3163
Setting the tax level by supplier Hits: 2994
How to change the time range for invoices displayed in history Hits: 3195
Template for supplier importation Hits: 3046
You don't have Excel, use a CSV file Hits: 4260
How to show all 9 level of pricing in the POS for 1 item Hits: 3442
Configuration of a file with the right column header Hits: 3134
How to set the 9 levels of pricing in the inventory Hits: 3365
How to search for the list of package from the POS Hits: 2976
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3358
How to add a part and a quick tip to add multiple parts Hits: 3037
How to scan the VIN from the punch Hits: 3409
How to add a reminder from the punch Hits: 3114
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2952
Configuration of the color code for the status of a job Hits: 3407
How does the supervisor window work to correct timestamp Hits: 3192
Top 10.5 reasons to use the punch clock Hits: 2863
How to loan money to an employee and keep trace Hits: 2721
How the next visit is planned automatically by the software Hits: 2725
How to see the history of the vehicle from all owners Hits: 2807
How to add an option to the vehicle Hits: 2940
How to add a picture of the car Hits: 3293
How to leave a trace that you have returned tires to the customer Hits: 2670
Used car inventory value Hits: 2751
How to track the cost of a vehicle: purchase and repair Hits: 2778
Printing tire labels using different colors by season Hits: 2597
Selling your shop/garage: ensure a healthy transition Hits: 2431
Tire size list from the storage Hits: 3891
Tire storage value for insurance Hits: 2637
How do I know if a customer has tires in storage Hits: 2438
Tire Storage Configuration Hits: 3117
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2824
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2488
How to add a personalized link Hits: 2524
How to change the back color of the invoice Hits: 2769
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2507
How to access other distributors from the POS: using the right click Hits: 2517
Activate your CARFAX VIN decoder Hits: 3415
Activating Mitchell labor transfer Hits: 3095
Activate your ALL DATA labor transfer from the POS Hits: 2635
How does the search icon works Hits: 2572
How to change the customer’s vehicle on an existing estimate Hits: 4556
How to make a customer tax exempt? Hits: 2302
Automatic spellcheck in GEM-CAR Hits: 2611
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2411
How to use NAPA VIN decoder vs CARFAX Hits: 3379
Internal client configuration for invoices without sales Hits: 3204
How to read tire sizes? Hits: 3960
Punch window report for the payroll Hits: 2373
Use & associate/link an associated product: Specific Duty Hits: 3162
Configuration of the workshop equipment Hits: 2986
Management of steps/status & classification of estimates Hits: 2238
Order note / title to manage promise time Hits: 2418
Configuration of Environmental Management Fee (EMF) Hits: 2892
How to change the default value for oil changes Hits: 2383
How to re-print an already printed / closed end of day report Hits: 2257
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2202
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2749
Add a new internet distributor/supplier for parts catalog Hits: 3284
Connecting multiple users on the same Internet catalogue distributor Hits: 2349
How to manage NSF Hits: 2489
Quickly find an appointment for a customer booking Hits: 2569
Access a UCDA Car Sale Contract Hits: 2397
The Cost Price does not Show in the Point of Sale Hits: 2369
Sales and Purchases in Foreign Currencies - Exchange Hits: 2473
Stock you filter inventory based on make and model not ABC Hits: 2495
List of new customers in a month to sent promotion Hits: 2371
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2438
Configure and use AutoServe1 inspection sheets Hits: 2642
Inventory Transaction: purchases, sold, manual adjustment Hits: 2509
How to return unused products from your inventory Hits: 2551
Partial Payments with Discount to Suppliers Hits: 2419
Quick access to kits from POS Hits: 2826
Adding or creating a barcode to a product Hits: 2701
Use multiple monitor on the cloud using RDP Hits: 2449
History a vehicle vs the history of a customer's vehicle Hits: 3314
Advance Kits for wheels : pros and cons Hits: 2646
The GEM-2D : New wireless barcode reader 2D Hits: 3598
List Oil change label model with or without logo for Zebra Hits: 2539
Label model with barcode for inventory Hits: 2829
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3157
Does GEM-CAR offer a complete accounting software solution ? Hits: 2785
Payroll Software Module : Save Time and Money Hits: 3720
generate automatic purchase order using the minimum quantity Hits: 3066
Set minimum and maximum quantity in a product / inventory Hits: 2958
View a list of item were the stock level is bellow minimum Hits: 3081
How to Configure GEM-LINK? Hits: 2456
Transfer data history from over 100 repair shop software/SMS Hits: 4697
Default label configuration for GEM-CAR barcode size Hits: 2871
Demographic sales report and zip code / postal code structure Hits: 6253
How to delete unused products Hits: 4377
How to generate an inventory report Hits: 2810
How to configure GEM-CAR to use a multi-tray printer Hits: 3255
Export or print out a list of customers emails Hits: 3456
Activate your spell check in GEM-CAR using Windows 10 Hits: 2251
Example of recommended inspections for specific types of jobs Hits: 2812
Re-activate/bring back inspection sheets lost after update Hits: 2846
How to display entry and exit mileage on estimates/invoices Hits: 2869
Double-click in the calendar to expand long notes Hits: 2706
Activate an existing yet inactive tire storage Hits: 2796
Remove outdated estimates Hits: 2758
How to activate your shop's SiriusXM account? Hits: 3903
How to activate and use GEM-SCAN - Version 13 Hits: 4070
First Remote Connection Procedure: Cloud Hits: 2894
How to locate individual customers from your sales report Hits: 2367
How to activate existing but inactive tire storage Hits: 3511
Dispatch module Hits: 2411
Change matrix of groups/items that already are in inventory Hits: 5442
Removing the blank space at the bottom of your invoice Hits: 2557
Automatically schedule jobs in the calendar from punch clock Hits: 2415
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2759
Setting a default printer in Windows 10 Hits: 3183
How to take out a list of tire storage Hits: 4431
How to make end of day of payables Hits: 2875
Associate an inspection report with a job: GEM-WORK Hits: 3076
Hourly labor cost, how to do the math Hits: 3076
Multi-window/screen : open calendar/point of sale and check Hits: 2766
Add overpayment (deposit) as a credit in receivables Hits: 3120
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2476
Taking out an inventory transaction report Hits: 6418
Account receivable analysis and aging report for customers Hits: 3284
How to add a Hybrid or Electric vehicle model Hits: 2688
End of the month procedure Hits: 4622
How to generate a list of customers with upcoming reminders Hits: 2801
Punch Clock : What is the "Stop" button for? Hits: 3564
How to save reports and files from Cloud to your local drive Hits: 3152
How to add kits faster in an estimate Hits: 2865
How to use the fast order feature of Napa Prolink SE Hits: 3907
GEM-CONNECT module : procedures Hits: 2460
Start selling tires online: TireConnect catalog integration Hits: 5016
Tire search Hits: 2979
Validation of QST and GST numbers: It is your responsibility Hits: 13321
How to setup GEM-MONEY Hits: 6573
How to update GEM-CAR Hits: 1995
Procedure to print a vehicle's sale contract Hits: 4030
How to send an e-mail and print an invoice at the same time Hits: 2852
How to configure GEM-CHAT - live chat software in your SMS Hits: 5132
How to set a fixed price on an oil change kit Hits: 3887
Manage NSF and how to put the transaction back in receivable Hits: 3617
Add style and colors to notes and internal memos Hits: 3601
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5942
How to manage different products and job categories Hits: 5136
How to get a customer list with a vehicle Hits: 3685
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3920
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4548
How to find a customer's postal code in the POS (12.0.0) Hits: 3966
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4215
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3655
How to view the POS in full screen (12.0.0) Hits: 4641
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3897
Vehicle importation Hits: 3789
How to change the POS icons Hits: 3942
Email addresses by advisor Hits: 2933
Tire storage tip: printing colored labels Hits: 3515
Change the message at the bottom of account statements Hits: 3044
Why aren't the distributions and sales reports balancing? Hits: 4262
GL configuration by department Hits: 3357
Incorrect inventory tracking, possible causes? Hits: 4156
How to track payment history of a specific customer. Hits: 3443
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4670
Multi-location/Multi-enterprise: configuration & options Hits: 4154
Tax table calculation by province for Canada Hits: 4361
Updating to version 11.0.6 Hits: 4032
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5700
List of Shop Management Software: automated data conversion Hits: 4403
New Internet links available in GEM-LINK Hits: 7658
How to track deleted item Hits: 4018
Select different Invoice model/template: fuel, distribution Hits: 5305
Promotional plastic key chain with bar code to open a file Hits: 5620
How to set up an account with Partstech Hits: 7004
GEM-CARD : Credit Card Processing Program Benefits Hits: 7168
How to calculate the cost of your shop supply and apply it Hits: 4584
Inventory adjustment value to do in your accounting Software Hits: 3466
Looking for an invoice by product number Hits: 3713
How to calculate the cost on a job in an estimate / work order ? Hits: 3720
How to calculate the cost and your margin on the workshop equipment? Hits: 3941
Unblock An Order Hits: 3657
How To Change The Product Code? Hits: 3680
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7882
GEM-CHECK Digital Inspection Module Hits: 4977
Transactions for your accounting software for reconciliation Hits: 11576
Change, hide or display the hourly labor rate on invoices Hits: 10677
Add a job to a quote so it doesn't show in the punch clock Hits: 4089
How to add a new customer? Hits: 7451
How to print out the summary of tax distributions report on purchases? Hits: 4022
How to print in black and white and both sides of paper? Hits: 4719
The power of text messaging (SMS) from GEM-CAR Hits: 7307
How to setup and print your key tags? Hits: 6484
Performance report by work bay / technician and payroll Hits: 7971
How to bill a linked customer (e.g. Insurance)? Hits: 4702
How to link a kit to your tire categories? Hits: 5582
How to update the products price by applying a new matrix? Hits: 4235
How to schedule a long job in the Calendar? Hits: 3759
How to setup and use the card processing terminal? Hits: 4624
How to print a statement with detailed payments? Hits: 5878
How to activate and configure Worldpac SpeedDial? Hits: 9663
How to generate a discount on an account receivable? Hits: 4137
How to setup and use your barcode reader? Hits: 7387
How to change and manage the taxes Hits: 3812
How to change the font size of the legal text on the invoice? Hits: 5455
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5528
Display only available inventory in search results window Hits: 5023
Detailed internal work report Hits: 5642
How to generate a core to return? Hits: 5695
Where to find the local & direct phone lines for Support? Hits: 5245
How to transfer a tire storage to another vehicle? Hits: 7132
Yearly sales report for a product through the Inventory window (New) Hits: 5865
Is the deposit taxable or not, and what is its cost? Hits: 3389
Understanding product types of job/products in inventory V6.0 Hits: 3212
Post a supplier bill with parts used in multiple Work Orders Hits: 3340
How to disconnect a user? Hits: 3467
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4498
How to export Invoicing transactions to TEXT files Hits: 3387
New core tracking system! Hits: 5344
How to disable CARFAX for a specific customer Hits: 5155
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5582
Display an alternate delivery address on the invoice Hits: 5264
Invoice with a past date and limit how far you can go Hits: 3370
What's the visual aid to know that hours have been modified? Hits: 4738
Search customer by plate from the "License" field Hits: 4531
Inventory report by line code (9.1+) Hits: 4461
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4859
The meaning of the color codes in the Point of Sale Hits: 6243
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5231
Promised time : where do we put it in the POS Hits: 3478
How do we know in which bin to place the parts that are received for a job? Hits: 3534
Update 411 in GEM-CAR Hits: 3775
Configuration of General Information Hits: 6991
ML - Sharing History Hits: 7320
FAQ : Managing inventory using Min / Max Hits: 9025
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3564
How to setup and use National Accounts Hits: 5288
Management of National Accounts Hits: 4167
How to use IP address on station(s) to speed up the connection to server? Hits: 5009
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3253
Pay Supplier by Credit Card Hits: 4683
2 free alternatives when you don`t have Excel Hits: 6071
GEM-CAR Hits: 4008
Where to place the license file and what it is? Hits: 4239
How to change a payment method on an invoice before the end of day Hits: 4288
How to connect to the cloud using your tablet or phone Hits: 4626
Setup your SMTP server to send email (change/edit password) Hits: 5820
Age Of Account Transfer or importation of receivable from Excel Hits: 4805
Reformatting accounting aging to import receivable in Excel Hits: 4601
Vehicle Makes and Models Management Hits: 4190
How to add item to drop down menu with no spy glass Hits: 4078
How to print vehicle list by customer? Hits: 3768
How to work with GEM-CAR from home/remote: free option Hits: 10253
Used Car Module: New classification feature added Hits: 6153
How to quickly create an invoice? (5 steps) Hits: 3860
Printing multiple copies of invoices Hits: 7290
Create a kit from the Point of Sale Hits: 5946
How to integrate and use NAPA Prolink SE? Hits: 6662
Term & Condition for GEM-TIRE Hits: 3829
Save a copy of estimates sent by email Hits: 3532
Vehicle down time analysis report Hits: 3860
Actions that cause an unbalanced inventory Hits: 4214
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4063
End of the month procedure for accounting & reporting Hits: 7364
How to export/import customers/suppliers/ from Acomba Hits: 6138
How to share a printer Hits: 4014
When managing utility bills choose: apply taxes or not Hits: 5698
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7200
Top reasons why our customers aren't using a bridge Hits: 10319
Changing the customer of an existing estimate Hits: 3262
How to reprint a supplier cheque Hits: 3487
Search by license plate number with CARFAX Hits: 5711
CARFAX - End user license agreement / Terms and conditions Hits: 4158
Create step / classification of the quote Hits: 4538
How to search a customer by vehicle informations Hits: 6646
How to make a partial payment on a supplier invoice Hits: 7007
How to bill the tax only on the invoice Hits: 6190
How to change a supplier number Hits: 7207
How to merge the vehicles of a customer (with their history) Hits: 8792
Create or modify a bank used for supplier payment Hits: 6676
Set default option automatically Hits: 6874
Set Miles or KM by default Hits: 6874
Print customer aging Hits: 6525
How to create a bloc to manage training / holiday Hits: 7522
Block management in the calendar for training & holiday Hits: 6415
How to configure and link properly your GL accounts? Hits: 6868
How to import GL accounts from excel file? Hits: 7369
How to make a tax only invoice? Hits: 5390
How to create a new product in the POS screen? Hits: 7744
FAQ Acomba Hits: 9548
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9530
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 24011
Multi-Location Hits: 7793
FAQ GEM-CLOUD Hits: 8646
FAQ Production Module Hits: 8031
FAQ Transmission Module Hits: 7567
FAQ Automotive Club Hits: 3151
FAQ Automotive Club Module Hits: 8374
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13475
FAQ Hosting Solution Hits: 6508
Retreading Module Hits: 10417
GPS Tracking Hits: 7901
Supplier Importation / Exportation Hits: 2880
FAQ Help Hits: 4046
FAQ Unit cost analysis Hits: 8158
FAQ Truck Management with specific options Hits: 3070
FAQ Government Inspection Hits: 8525
FAQ Distribution Hits: 3791
FAQ Supplier Importation/Exportation Hits: 8253
FAQ Survey Hits: 9634
Fuel Module Configuration Hits: 3036
Creating bank and payment method for supplier payment Hits: 8652
FAQ Customer Importation | Import data from repair shop software Hits: 19782
How to block invoicing if the credit limit is reached? Hits: 3549
FAQ_ Printing Cheque/Check Hits: 10637
Remote Hits: 2922
SMS Benefits and limitation Hits: 6650
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4475
FAQ Reminders Hits: 3645
Reporting Receivables\Payables Hits: 6422
Reporting Sales Hits: 5626
Reporting Customers Hits: 7216
FAQ Invoices Hits: 4923
FAQ Customer Management | GEM-CAR manage customer Hits: 20023
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7471
How to change a customer number / How to merge clients Hits: 7353
AVR. labels for tire storage Hits: 7610
Planning Hits: 2974
End Of Day Hits: 4064
FAQ Special Tire Search by Criteria Hits: 13497
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13964
Tire National Account Management software - HELP Hits: 14635
Tax Management Hits: 7865
FAQ Group Discount Hits: 9346
FAQ Product Importation/exportation Hits: 3289
How to do manual supplier invoice entry? Hits: 5219
Price Matrix Hits: 3576
FAQ Linked Product Hits: 3425
FAQ Oil Change Management Hits: 3943
FAQ Kit Management Hits: 3641
Creating Product Hits: 3787
FAQ configuration of Categories and Type of Categories Hits: 3854
GEM-CLOUD Hits: 3671
List Of Options of the General Information - Option List Hits: 9748
Point of sale general Information Hits: 7012
faq Local Configuration Hits: 8338
FAQ Glass Module Hits: 8866
FAQ Fuel Module Hits: 8748
FAQ Tire Module Hits: 10036
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8340
FAQ Payables Hits: 6391
Configure multiple currencies for supplier purchases Hits: 6097
How to duplicate an invoice Hits: 3076
How to cancel / reverse an invoice Hits: 3451
Reporting Module Hits: 3326
FAQ - Punch Clock Hits: 5923
FAQ Vehicle File Hits: 7377
Verbal Approval Hits: 3423
FAQ Used Car Module Hits: 4508
FAQ Courtesy Car and Rental Software module Hits: 8270
FAQ - Part Return and Core Management Hits: 3850
FAQ - Internet Ordering Hits: 3580
FAQ Signature Pad Hits: 4890
FAQ GEM-WORK Hits: 3953
FAQ Sending Text message / SMS Hits: 3916
Work Order Hits: 4021
FAQ Agenda Hits: 16137
FAQ Quotation / Estimate Hits: 16997
Security Hits: 8130
Reports - End of fiscal year Hits: 5404
How to send / e-mail account statements - Hits: 8654
How to cancel / reverse account receivables payment Hits: 6794
Report: Account payables analysis on specific date Hits: 4275
The punch clock: procedure to put a job on Standby Hits: 6338
Express End of Day : to speed up the process Hits: 6684
GL: General Ledger Chart of Accounts Numbering System Hits: 13772
Example Hits: 3416
How to input a payroll transaction at the end of the month Hits: 6596
Internal note vs memo Hits: 3167
Easy module for national account management and follow up Hits: 6801
Reminders and statements blocked by your e-mail provider Hits: 6966
How to perform " End of day " procedure and why Hits: 7662
Set / assign GL account to a category Hits: 7429
How to create add modify GL account Hits: 7428
How to change the mileage in the vehicle's file? Hits: 7294
IMPORTANT: How to perform a backup of your database? Hits: 9684
How to configure / add / modify personalized links? Hits: 6023
How to change the duration of an appointment in the calendar Hits: 3459
Detailed or summary distribution report of transactions Hits: 6169
How to send your account sattements by e-mail / mail (display and print) Hits: 9390
FAQ Accounting Hits: 12818
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7564
How to set tax rate in the USA Hits: 6561
How to modify your account statement? Hits: 4810
How to configure ZEBRA printer in GEM-CAR? Hits: 6870
How to install ribbon for ZEBRA GX420T ? Hits: 6608
How to setup and use GEM-GLASS? Hits: 4289
How to configure, activate and use shop supplies? Hits: 8694
Refresh button in the punch module. Hits: 7092
How to print customer label directly from customer's file? Hits: 6388
How to add a document to a vehicle file? Hits: 6911
How to disable shop supplies for particular job? Hits: 6615
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6594
How to change the date of an invoice? Hits: 7491
How to print customer labels? / Customer report by visits. Hits: 9633
Cancel a payment on an invoice when the end of day is done Hits: 5619
How to change payment method on an invoice before the end of day Hits: 2339
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2827
Reference, who reffered us to you? Hits: 3529
Verbal authorization Hits: 7229
Total invoice search - V7.1 Hits: 6392
How to verify is your period is balanced Hits: 6468
Rental module - V7.1 Hits: 3543
E-mail List report for customers with active e-mail address Hits: 4107
FAQ GEM-CAR Configuration Hits: 10898
FAQ Inventory Hits: 5020
FAQ Cash Register Hits: 4066
FAQ Point of sale (POS) Old Hits: 4311
Analyze report for SMS / text message sent Hits: 9568
On screen signature / activate electronic signature Hits: 9605
How to purchase used vehicle and add it to the inventory? Hits: 6619
How to create special category for used vehicles? Hits: 7867
Suggested purchase list - color code Hits: 6534
How to send text messages from your Shop Management Software Hits: 6484
How to send SMS messages Hits: 4065
How to create SMS templates Hits: 7659
How to activate the SMS function for a particular customer Hits: 5584
Summary of new customers with charts - V7.0 Hits: 4143
Sales analysis report with charts - V7.0 Hits: 4992
Monthly / Yearly sales report with charts - V7.0 Hits: 8065
Monthly sales report by product with charts - V7.0 Hits: 5524
Advertising on invoices - V7.1 Hits: 4011
Sales report by advisor with average and charts Hits: 6510
Sales report by payment method with charts - V7.1 Hits: 6353
Sales report by clerk with charts - V7.1 Hits: 4904
Sales summary report by category with charts - V7.1 Hits: 5341
Get paid anywhere by credit card using your mobile and Square Hits: 6071
Table of content - FAQ Hits: 28683
Managing inactive customers and deleting them - V7.0 Hits: 7639
Display discount on invoice Hits: 9714
Reprint or email an invoice from a work order in the history Hits: 10607
Modify the logo that appears on the packing shipping slip Hits: 6666
Performing a return on a new, guaranteed or defective Hits: 9307
Use the old core option to manage returns Hits: 8464
Configure the supplier check specification template Hits: 7184
Manage car rentals according to the vehicle’s mileage Hits: 6799
Schedule of rental of tools & equipment in your software Hits: 7055
Create a quick list of preferred items to add to an estimate Hits: 3450
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 11113
Understanding the different reminder templates to send Hits: 10151
Activate color labels for the customer's line of credit Hits: 9503
How to Activate and Configure the Cash Drawer? Hits: 6706
Modify/reverse a payment method of invoice before end of day Hits: 8531
How to activate the preventative maintenance by model Hits: 8255
How to add money to your cash drawer during the day Hits: 7379
How to use Gift Cards / Rebate / Discount Hits: 7914
Send statements, estimates and invoices to different email Hits: 13648
How to create a category in GEM-CAR Hits: 16545
How to run Teamviewer - Portable ? Hits: 10338
Wired vs Wireless Networking in the Shop Hits: 6593
How to record payments for a supplier paid by VISA and Mastercard Hits: 6589
Updating Service Packs with Windows 8 Hits: 6011
Updating Service Packs with Windows 7 Hits: 6514
Getting ready to install GEM-CAR Hits: 8291
Importing inventory products from Excel or CSV files Hits: 15573
Canadian Tax rate by province Hits: 8399
Minimum System Requirements Hits: 6511
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7567
GEM-MECANIC Hits: 24142
Taxes configuration by customers Hits: 7681
FAQ by Module | GEM-CAR frequently asked questions Hits: 44848
How to transfer a vehicle/car from one customer to another Hits: 9725
How to transfer a vehicle/car from one customer to another Hits: 4852
Billing with insurance deductible and taxes for a customer Hits: 8253
Configuring GEM-CAR with Terminal Server Hits: 7040
DYMO configuration sticker printer for Bar code & key labels Hits: 8544
Print your label for next service: Oil change label software Hits: 13342
Configuration the Zebra printer: Oil change label stickers Hits: 11416
Data from sales report is different for the same date range Hits: 9561
How to handle a customer's bad debts Hits: 7692
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3223
Printing individual labels for barcodes without a logo/price Hits: 7752
Printing water resistant tire labels with a Zebra Hits: 6710
Printing plasticized tire labels with high-strength glue Hits: 3854
Replacement/alternative parts or alternate products Hits: 12976
Management of delivery orders with multiple addresses Hits: 6860
How to create price matrix? / Setup price matrix Hits: 10777
How to send reminder letters with double-window envelopes Hits: 6800
Fold statements so that they fit in window envelopes Hits: 9047
Truck fleet management with preventative maintenance / PEP Hits: 7124
Vehicle file transfer function using the car’s VIN Hits: 7500
Client’s contact information transfer from 411 USA & CANADA Hits: 6795
Used vehicles-cars/exchanges/consignment with financing Hits: 6977
Problems with management of specific duties,environment fees Hits: 6968
How to configure categories with the general ledger / type Hits: 8947
Reasons that affect the Performance by bay/technician report Hits: 6746
Create tire storage codes with different rates and quantity Hits: 7157
How to print a report for a set of items in a kit Hits: 6638
Transferring parts from the NAPA Prolink site causes issues Hits: 6471
Transferring parts that are not in inventory into DAVE / WHI Hits: 6410
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5855
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7144
Pay a supplier invoice via the cash register / petty cash Hits: 9889
How to enter money in the cash register ? Hits: 8492
How to create a cash register Hits: 8027
Manage NSF check cashing : easy steps Hits: 6383
How to print out a list of detailed invoices with the cost price Hits: 3649
How to change the date format on a particular workstation Hits: 6213
How to change the client number Hits: 3929
Purchasing via the POS and core management Hits: 8171
Validate if your customers are loyal : visits and sales Hits: 4172
Analyze activity and sales per department & job type Hits: 6537
Configure the body/text of an estimate email with a signature Hits: 9197
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 5022
Reprint an end-of-day report that is printed/closed Hits: 5886
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3697
How to assign a language of correspondence Hits: 6557
How to add a logo in a reminder letter, e.g.: CAA Hits: 9866
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 8002
How to reprint a supplier cheque - V6.0 Hits: 2600
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4956
When making purchases, how not to create all the items on inventory ? Hits: 2505
Change the duration that archives are displayed in history Hits: 4640
Activate or close your cash register at the end of the day Hits: 7593
Configuration to memorize parts on a job like an oil change Hits: 6960
How does GEM-CAR calculate the taxes? Hits: 6135
Manage windshield & glass change/installation with insurance Hits: 6174
Validate if the invoice contains the address (send reminder) Hits: 6738
How to know if a preventive maintenance option is activated Hits: 6898
How to know if a job is still pending in the time stamp/punch clock Hits: 6818
Create used-vehicle stock number via the POS Hits: 7608
Management of multiple tax levels for delivery out of area Hits: 5956
How to deactivate the postal code format to enter a zip code Hits: 6593
Analyzing Sales Report: do you have loyal customer? Hits: 5643
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4551
How to print out and analyze your sales reports Hits: 5337
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4984
Can I Send Reminder Emails? Hits: 8402
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3914
How to print out a supplier cheque journal report - V7.0 Hits: 7049
Generate the age of accounts payable by supplier Hits: 7903
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8446
How to reprint a supplier cheque Hits: 5700
Change order position of your bay in the agenda/calendar Hits: 7648
How to export the items in your inventory to Excel or CSV Hits: 6345
Measure the return on sending customer's reminder by email Hits: 4428
How product categories work Hits: 8474
Reprint an end-of-day report that is printed/closed Hits: 3647
Managing insurance deductibles for insurer files Hits: 6587
How to track your customers number of visits and sales ? - V6.0 Hits: 2664
Simply Accounting and Quickbooks transfer Hits: 8591
How to create your logo by yourself Hits: 6089
How to create or add your logo on your estimate or invoice Hits: 6727
How to invert print and display on the display icon Hits: 6063
How to add information faster and easy GEM-PEN Hits: 3907
How to show the subtotal for each job Hits: 6223
How to change taxes: multiple taxes levels management Hits: 7374
Find your SMTP address - complete List Hits: 20283
SMTP List Hits: 6961
Entering previous account statement amounts and balances Hits: 7728
Print the list of tires required for tomorrow’s appointment Hits: 7660
Entering your SMTP address. E-mail estimates and invoices Hits: 8166
Creating tires in inventory, searching for available tires Hits: 8730
Change, add or modify payment methods : direct deposit Hits: 8465
Creating job packages or kits Hits: 8392
Updating the tire retail prices by make/brand or model Hits: 7226
Use national accounts / third party invoicing Hits: 6752
How to configure and print receipts on a coupon printer. Hits: 8221
Activate parts memory on a job: oil change package Hits: 7028
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7342
Map directions to go from the shop to the customer Hits: 7704
Activate automatic OEM preventative maintenance reminder Hits: 7898
How to create and/or change User Names and PW? Hits: 6813
Search for parts sold to a specific customer in history Hits: 4601
How to download the Internet Explorer 11.0 upgrade Hits: 7415
How to change, modify or see the item cost on the POS window Hits: 9619
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4671
How to activate the Truck Tab for customer vehicle data? Hits: 8799
Create and print a new tire storage label from your software Hits: 9264
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6662
How to improve your computer's performance? Hits: 6624
Receive and enter your purchase invoices via the POS Hits: 7775
Invoice a different bill to or a National Account Hits: 6491
Create GL and payment method for an Account to an Account? Hits: 6932
Display inventory location on a shipping slip Hits: 7140
Put a customer on credit block / pending for credit approval Hits: 6789
Canadian Federal Fuel Taxes Hits: 6876
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7085
Canadian & Quebec taxes on fuel and petroleum products Hits: 7068
Specific Duty & recycling fees for new tire are taxable Hits: 7198
My color printer is very slow, I would like buy a faster one Hits: 5707
How do I manage fuel sales in my GEM-CAR software Hits: 10152
My printer prints my reports and documents outside the page margins Hits: 6458
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6559
Receivables in my End of Day report no longer balance Hits: 7474
Little squares or rectangles are showing on my reports Hits: 6085
Send my invoice to the attention of a specific person Hits: 14837
Register a deposit and collect the balance later Hits: 6808
How can I change font in GEM-CAR Hits: 7033
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8976
Invoices and reports are not printing at the correct printer Hits: 7020
How can I add another customer to the same telephone number? Hits: 6978
Transfer French description from CARQUEST’s Weblink Hits: 7266
Your Sales by Sales Rep report is empty Hits: 5484
The accounts receivable code (AR) no longer works Hits: 10617
Reserve on hold parts, materials, tires for an estimate Hits: 6691
How to set discounts or prices for group or fleet accounts Hits: 7009
Change/modify the credit terms or conditions in your invoice Hits: 7239
Enter a default regional area code, city and province/state Hits: 6380
How do I activate and use the Sort key and quick search Hits: 6315
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7241
Change the internet Login information of your tire supplier Hits: 9674
How to assign price levels and link these to parts and tires Hits: 7561
How can a product be automatically linked or associated Hits: 7850
Printing customer labels for promotions or Christmas cards Hits: 8332
How to create Reminders? Hits: 11265
How to configure security levels by user Hits: 8562
How do I change the promotional message on my invoices. Hits: 6641
How do I print labels for the customer monthly statements? Hits: 9674
What Label model should I purchase for barcode printing? Hits: 5830
Block the software from sending a reminder to a customer Hits: 9981
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4529
How do I enter a tax included dollars amount on an item Hits: 3136
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5813
Are there any user manuals or guides available for GEM-CAR? Hits: 6787
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9774
Measuring Production Performance: Technician/Mechanic Hits: 12472
Billing a commercial customer (taxes, insurance & deductible) Hits: 2789
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9895
When selecting a client, the estimates list does not appear Hits: 9734
Change the work order template for inspection, truck, tires Hits: 10243
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2176
Integrate a catalog/price list products Hits: 9998
Modify/adjust cost price in the history /sales reports / POS Hits: 11031
Find a payment from a supplier invoice: report Hits: 2113
FAQ - Tire Storage Software for tire store and distributor Hits: 14798

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