GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 47669
Early suppliers payment discounts of 2% good or bad? Hits: 1940
Top 10 Tips to reduce your inventory of parts Hits: 1966
GEM-BOOKS - Accounting and payroll software Hits: 4111
Change rate/hourly rate by batch or by category Hits: 2519
Robert Thibert wheel software catalog integration Hits: 3377
Create a list of customers to check if someone cancels their appointment ? Hits: 2310
Add a personalized field to a customer file or in the company Hits: 2235
Print a customer list with detail of their vehicle Hits: 2390
Changing the default quantity of a product when adding it to the POS Hits: 2423
Hide / display de quantities on the delivery / packing slip Hits: 2429
GEM-CAR provides free accounting software solutions? Hits: 12170
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4504
Acomba - recommended accounting software Hits: 4542
Quickbooks: accounting software compatible with GEM-CAR Hits: 4641
10.5 Reasons for using the GEM-CAR calendar Hits: 2983
Tax settings : Special configurations Hits: 3398
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4763
How to manage / calculate / generate Administrative Fees ? Hits: 4004
How to export data from CARS to GEM-CAR Hits: 3266
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2953
Set deductible Hits: 3070
Printing the rental agreement Hits: 3153
Fuel sales report Hits: 3320
How to search for an alternative part from the POS Hits: 3407
Set reminder for driver's license renewal Hits: 3377
Show preventative maintenance as a popup in the POS Hits: 3436
Specific duty of tire sales report Hits: 3163
Updating the 9 price level from an Excel file Hits: 3284
Printing colored labels by season Hits: 2936
Creation of linked product as "Specific duty" Hits: 3019
Linking specific duties Hits: 3190
Where to save tire size front and rear in the customer file Hits: 2898
Sales report and statistics Hits: 3160
Searching from the POS for customer by name or other criteria Hits: 3084
How to access main customer information in one click in the POS Hits: 3444
Print timestamp on the invoice Hits: 3634
How to pay a bill using multiple payment modes Hits: 3226
How to access the supplier list from the POS in 1 click Hits: 3070
Setting default GL ledger Hits: 3015
Setting the tax level by supplier Hits: 2849
How to change the time range for invoices displayed in history Hits: 3037
Template for supplier importation Hits: 2904
You don't have Excel, use a CSV file Hits: 4102
How to show all 9 level of pricing in the POS for 1 item Hits: 3277
Configuration of a file with the right column header Hits: 2992
How to set the 9 levels of pricing in the inventory Hits: 3197
How to search for the list of package from the POS Hits: 2816
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3188
How to add a part and a quick tip to add multiple parts Hits: 2890
How to scan the VIN from the punch Hits: 3261
How to add a reminder from the punch Hits: 2977
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2849
Configuration of the color code for the status of a job Hits: 3275
How does the supervisor window work to correct timestamp Hits: 3060
Top 10.5 reasons to use the punch clock Hits: 2757
How to loan money to an employee and keep trace Hits: 2599
How the next visit is planned automatically by the software Hits: 2605
How to see the history of the vehicle from all owners Hits: 2699
How to add an option to the vehicle Hits: 2828
How to add a picture of the car Hits: 3148
How to leave a trace that you have returned tires to the customer Hits: 2587
Used car inventory value Hits: 2629
How to track the cost of a vehicle: purchase and repair Hits: 2645
Printing tire labels using different colors by season Hits: 2499
Selling your shop/garage: ensure a healthy transition Hits: 2336
Tire size list from the storage Hits: 3686
Tire storage value for insurance Hits: 2529
How do I know if a customer has tires in storage Hits: 2330
Tire Storage Configuration Hits: 3019
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2702
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2386
How to add a personalized link Hits: 2410
How to change the back color of the invoice Hits: 2634
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2393
How to access other distributors from the POS: using the right click Hits: 2401
Activate your CARFAX VIN decoder Hits: 3295
Activating Mitchell labor transfer Hits: 2990
Activate your ALL DATA labor transfer from the POS Hits: 2504
How does the search icon works Hits: 2467
How to change the customer’s vehicle on an existing estimate Hits: 4368
How to make a customer tax exempt? Hits: 2221
Automatic spellcheck in GEM-CAR Hits: 2503
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2297
How to use NAPA VIN decoder vs CARFAX Hits: 3231
Internal client configuration for invoices without sales Hits: 3069
How to read tire sizes? Hits: 3584
Punch window report for the payroll Hits: 2278
Use & associate/link an associated product: Specific Duty Hits: 3043
Configuration of the workshop equipment Hits: 2888
Management of steps/status & classification of estimates Hits: 2169
Order note / title to manage promise time Hits: 2314
Configuration of Environmental Management Fee (EMF) Hits: 2747
How to change the default value for oil changes Hits: 2282
How to re-print an already printed / closed end of day report Hits: 2159
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2113
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2639
Add a new internet distributor/supplier for parts catalog Hits: 3156
Connecting multiple users on the same Internet catalogue distributor Hits: 2236
How to manage NSF Hits: 2381
Quickly find an appointment for a customer booking Hits: 2463
Access a UCDA Car Sale Contract Hits: 2308
The Cost Price does not Show in the Point of Sale Hits: 2279
Sales and Purchases in Foreign Currencies - Exchange Hits: 2384
Stock you filter inventory based on make and model not ABC Hits: 2404
List of new customers in a month to sent promotion Hits: 2283
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2343
Configure and use AutoServe1 inspection sheets Hits: 2554
Inventory Transaction: purchases, sold, manual adjustment Hits: 2421
How to return unused products from your inventory Hits: 2441
Partial Payments with Discount to Suppliers Hits: 2330
Quick access to kits from POS Hits: 2713
Adding or creating a barcode to a product Hits: 2602
Use multiple monitor on the cloud using RDP Hits: 2358
History a vehicle vs the history of a customer's vehicle Hits: 3189
Advance Kits for wheels : pros and cons Hits: 2552
The GEM-2D : New wireless barcode reader 2D Hits: 3206
List Oil change label model with or without logo for Zebra Hits: 2431
Label model with barcode for inventory Hits: 2709
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3057
Does GEM-CAR offer a complete accounting software solution ? Hits: 2679
Payroll Software Module : Save Time and Money Hits: 3546
generate automatic purchase order using the minimum quantity Hits: 2935
Set minimum and maximum quantity in a product / inventory Hits: 2832
View a list of item were the stock level is bellow minimum Hits: 2965
How to Configure GEM-LINK? Hits: 2372
Transfer data history from over 100 repair shop software/SMS Hits: 4417
Default label configuration for GEM-CAR barcode size Hits: 2722
Demographic sales report and zip code / postal code structure Hits: 5339
How to delete unused products Hits: 4249
How to generate an inventory report Hits: 2697
How to configure GEM-CAR to use a multi-tray printer Hits: 3121
Export or print out a list of customers emails Hits: 3314
Activate your spell check in GEM-CAR using Windows 10 Hits: 2146
Example of recommended inspections for specific types of jobs Hits: 2678
Re-activate/bring back inspection sheets lost after update Hits: 2720
How to display entry and exit mileage on estimates/invoices Hits: 2761
Double-click in the calendar to expand long notes Hits: 2592
Activate an existing yet inactive tire storage Hits: 2676
Remove outdated estimates Hits: 2619
How to activate your shop's SiriusXM account? Hits: 3770
How to activate and use GEM-SCAN - Version 13 Hits: 3890
First Remote Connection Procedure: Cloud Hits: 2756
How to locate individual customers from your sales report Hits: 2253
How to activate existing but inactive tire storage Hits: 3315
Dispatch module Hits: 2332
Change matrix of groups/items that already are in inventory Hits: 5170
Removing the blank space at the bottom of your invoice Hits: 2465
Automatically schedule jobs in the calendar from punch clock Hits: 2310
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2651
Setting a default printer in Windows 10 Hits: 3049
How to take out a list of tire storage Hits: 4250
How to make end of day of payables Hits: 2767
Associate an inspection report with a job: GEM-WORK Hits: 2935
Hourly labor cost, how to do the math Hits: 2907
Multi-window/screen : open calendar/point of sale and check Hits: 2648
Add overpayment (deposit) as a credit in receivables Hits: 3003
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2379
Taking out an inventory transaction report Hits: 6173
Account receivable analysis and aging report for customers Hits: 3170
How to add a Hybrid or Electric vehicle model Hits: 2563
End of the month procedure Hits: 4462
How to generate a list of customers with upcoming reminders Hits: 2698
Punch Clock : What is the "Stop" button for? Hits: 3446
How to save reports and files from Cloud to your local drive Hits: 3003
How to add kits faster in an estimate Hits: 2758
How to use the fast order feature of Napa Prolink SE Hits: 3755
GEM-CONNECT module : procedures Hits: 2304
Start selling tires online: TireConnect catalog integration Hits: 4790
Tire search Hits: 2863
Validation of QST and GST numbers: It is your responsibility Hits: 12876
How to setup GEM-MONEY Hits: 6307
How to update GEM-CAR Hits: 1924
Procedure to print a vehicle's sale contract Hits: 3862
How to send an e-mail and print an invoice at the same time Hits: 2756
How to configure GEM-CHAT - live chat software in your SMS Hits: 4964
How to set a fixed price on an oil change kit Hits: 3749
Manage NSF and how to put the transaction back in receivable Hits: 3497
Add style and colors to notes and internal memos Hits: 3453
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5720
How to manage different products and job categories Hits: 4953
How to get a customer list with a vehicle Hits: 3546
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3801
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4401
How to find a customer's postal code in the POS (12.0.0) Hits: 3847
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4107
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3541
How to view the POS in full screen (12.0.0) Hits: 4402
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3801
Vehicle importation Hits: 3676
How to change the POS icons Hits: 3823
Email addresses by advisor Hits: 2833
Tire storage tip: printing colored labels Hits: 3383
Change the message at the bottom of account statements Hits: 2938
Why aren't the distributions and sales reports balancing? Hits: 4116
GL configuration by department Hits: 3266
Incorrect inventory tracking, possible causes? Hits: 4044
How to track payment history of a specific customer. Hits: 3339
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4515
Multi-location/Multi-enterprise: configuration & options Hits: 4029
Tax table calculation by province for Canada Hits: 4102
Updating to version 11.0.6 Hits: 3935
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5592
List of Shop Management Software: automated data conversion Hits: 4303
New Internet links available in GEM-LINK Hits: 7495
How to track deleted item Hits: 3919
Select different Invoice model/template: fuel, distribution Hits: 5194
Promotional plastic key chain with bar code to open a file Hits: 5438
How to set up an account with Partstech Hits: 6784
GEM-CARD : Credit Card Processing Program Benefits Hits: 6478
How to calculate the cost of your shop supply and apply it Hits: 4449
Inventory adjustment value to do in your accounting Software Hits: 3360
Looking for an invoice by product number Hits: 3618
How to calculate the cost on a job in an estimate / work order ? Hits: 3618
How to calculate the cost and your margin on the workshop equipment? Hits: 3829
Unblock An Order Hits: 3560
How To Change The Product Code? Hits: 3574
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7610
GEM-CHECK Digital Inspection Module Hits: 4857
Transactions for your accounting software for reconciliation Hits: 10798
Change, hide or display the hourly labor rate on invoices Hits: 10543
Add a job to a quote so it doesn't show in the punch clock Hits: 4005
How to add a new customer? Hits: 7297
How to print out the summary of tax distributions report on purchases? Hits: 3954
How to print in black and white and both sides of paper? Hits: 4606
The power of text messaging (SMS) from GEM-CAR Hits: 7164
How to setup and print your key tags? Hits: 6334
Performance report by work bay / technician and payroll Hits: 7831
How to bill a linked customer (e.g. Insurance)? Hits: 4590
How to link a kit to your tire categories? Hits: 5449
How to update the products price by applying a new matrix? Hits: 4137
How to schedule a long job in the Calendar? Hits: 3629
How to setup and use the card processing terminal? Hits: 4469
How to print a statement with detailed payments? Hits: 5761
How to activate and configure Worldpac SpeedDial? Hits: 9166
How to generate a discount on an account receivable? Hits: 4025
How to setup and use your barcode reader? Hits: 7207
How to change and manage the taxes Hits: 3717
How to change the font size of the legal text on the invoice? Hits: 5322
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5388
Display only available inventory in search results window Hits: 4898
Detailed internal work report Hits: 5506
How to generate a core to return? Hits: 5534
Where to find the local & direct phone lines for Support? Hits: 5131
How to transfer a tire storage to another vehicle? Hits: 7007
Yearly sales report for a product through the Inventory window (New) Hits: 5757
Is the deposit taxable or not, and what is its cost? Hits: 3286
Understanding product types of job/products in inventory V6.0 Hits: 3120
Post a supplier bill with parts used in multiple Work Orders Hits: 3250
How to disconnect a user? Hits: 3367
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4373
How to export Invoicing transactions to TEXT files Hits: 3291
New core tracking system! Hits: 5219
How to disable CARFAX for a specific customer Hits: 5034
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5456
Display an alternate delivery address on the invoice Hits: 5171
Invoice with a past date and limit how far you can go Hits: 3274
What's the visual aid to know that hours have been modified? Hits: 4638
Search customer by plate from the "License" field Hits: 4428
Inventory report by line code (9.1+) Hits: 4347
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4763
The meaning of the color codes in the Point of Sale Hits: 6132
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5082
Promised time : where do we put it in the POS Hits: 3372
How do we know in which bin to place the parts that are received for a job? Hits: 3439
Update 411 in GEM-CAR Hits: 3694
Configuration of General Information Hits: 6783
ML - Sharing History Hits: 7137
FAQ : Managing inventory using Min / Max Hits: 8825
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3442
How to setup and use National Accounts Hits: 5031
Management of National Accounts Hits: 4066
How to use IP address on station(s) to speed up the connection to server? Hits: 4758
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3167
Pay Supplier by Credit Card Hits: 4581
2 free alternatives when you don`t have Excel Hits: 5922
GEM-CAR Hits: 3902
Where to place the license file and what it is? Hits: 4084
How to change a payment method on an invoice before the end of day Hits: 4185
How to connect to the cloud using your tablet or phone Hits: 4495
Setup your SMTP server to send email (change/edit password) Hits: 5582
Age Of Account Transfer or importation of receivable from Excel Hits: 4660
Reformatting accounting aging to import receivable in Excel Hits: 4480
Vehicle Makes and Models Management Hits: 4011
How to add item to drop down menu with no spy glass Hits: 3965
How to print vehicle list by customer? Hits: 3670
How to work with GEM-CAR from home/remote: free option Hits: 10002
Used Car Module: New classification feature added Hits: 6012
How to quickly create an invoice? (5 steps) Hits: 3775
Printing multiple copies of invoices Hits: 7164
Create a kit from the Point of Sale Hits: 5815
How to integrate and use NAPA Prolink SE? Hits: 6369
Term & Condition for GEM-TIRE Hits: 3719
Save a copy of estimates sent by email Hits: 3445
Vehicle down time analysis report Hits: 3745
Actions that cause an unbalanced inventory Hits: 4113
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3978
End of the month procedure for accounting & reporting Hits: 7217
How to export/import customers/suppliers/ from Acomba Hits: 6003
How to share a printer Hits: 3911
When managing utility bills choose: apply taxes or not Hits: 5565
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7047
Top reasons why our customers aren't using a bridge Hits: 9941
Changing the customer of an existing estimate Hits: 3164
How to reprint a supplier cheque Hits: 3414
Search by license plate number with CARFAX Hits: 5558
CARFAX - End user license agreement / Terms and conditions Hits: 4044
Create step / classification of the quote Hits: 4379
How to search a customer by vehicle informations Hits: 6508
How to make a partial payment on a supplier invoice Hits: 6875
How to bill the tax only on the invoice Hits: 6073
How to change a supplier number Hits: 7053
How to merge the vehicles of a customer (with their history) Hits: 8597
Create or modify a bank used for supplier payment Hits: 6568
Set default option automatically Hits: 6763
Set Miles or KM by default Hits: 6772
Print customer aging Hits: 6412
How to create a bloc to manage training / holiday Hits: 7258
Block management in the calendar for training & holiday Hits: 6297
How to configure and link properly your GL accounts? Hits: 6699
How to import GL accounts from excel file? Hits: 7206
How to make a tax only invoice? Hits: 5261
How to create a new product in the POS screen? Hits: 7595
FAQ Acomba Hits: 9345
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9295
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23805
Multi-Location Hits: 7601
FAQ GEM-CLOUD Hits: 8455
FAQ Production Module Hits: 7841
FAQ Transmission Module Hits: 7359
FAQ Automotive Club Hits: 3018
FAQ Automotive Club Module Hits: 8174
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13347
FAQ Hosting Solution Hits: 6406
Retreading Module Hits: 10228
GPS Tracking Hits: 7710
Supplier Importation / Exportation Hits: 2791
FAQ Help Hits: 3923
FAQ Unit cost analysis Hits: 7964
FAQ Truck Management with specific options Hits: 2954
FAQ Government Inspection Hits: 8333
FAQ Distribution Hits: 3686
FAQ Supplier Importation/Exportation Hits: 8065
FAQ Survey Hits: 9452
Fuel Module Configuration Hits: 2919
Creating bank and payment method for supplier payment Hits: 8476
FAQ Customer Importation | Import data from repair shop software Hits: 19506
How to block invoicing if the credit limit is reached? Hits: 3455
FAQ_ Printing Cheque/Check Hits: 10465
Remote Hits: 2834
SMS Benefits and limitation Hits: 6477
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4297
FAQ Reminders Hits: 3529
Reporting Receivables\Payables Hits: 6241
Reporting Sales Hits: 5450
Reporting Customers Hits: 7040
FAQ Invoices Hits: 4749
FAQ Customer Management | GEM-CAR manage customer Hits: 19752
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7264
How to change a customer number / How to merge clients Hits: 7161
AVR. labels for tire storage Hits: 7499
Planning Hits: 2875
End Of Day Hits: 3966
FAQ Special Tire Search by Criteria Hits: 13335
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13745
Tire National Account Management software - HELP Hits: 14425
Tax Management Hits: 7674
FAQ Group Discount Hits: 9093
FAQ Product Importation/exportation Hits: 3190
How to do manual supplier invoice entry? Hits: 5095
Price Matrix Hits: 3464
FAQ Linked Product Hits: 3328
FAQ Oil Change Management Hits: 3829
FAQ Kit Management Hits: 3519
Creating Product Hits: 3686
FAQ configuration of Categories and Type of Categories Hits: 3735
GEM-CLOUD Hits: 3526
List Of Options of the General Information - Option List Hits: 9486
Point of sale general Information Hits: 6888
faq Local Configuration Hits: 8109
FAQ Glass Module Hits: 8669
FAQ Fuel Module Hits: 8561
FAQ Tire Module Hits: 9752
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8136
FAQ Payables Hits: 6190
Configure multiple currencies for supplier purchases Hits: 5983
How to duplicate an invoice Hits: 2971
How to cancel / reverse an invoice Hits: 3342
Reporting Module Hits: 3236
FAQ - Punch Clock Hits: 5656
FAQ Vehicle File Hits: 7107
Verbal Approval Hits: 3327
FAQ Used Car Module Hits: 4384
FAQ Courtesy Car and Rental Software module Hits: 8078
FAQ - Part Return and Core Management Hits: 3735
FAQ - Internet Ordering Hits: 3457
FAQ Signature Pad Hits: 4754
FAQ GEM-WORK Hits: 3852
FAQ Sending Text message / SMS Hits: 3807
Work Order Hits: 3928
FAQ Agenda Hits: 15504
FAQ Quotation / Estimate Hits: 16348
Security Hits: 7925
Reports - End of fiscal year Hits: 5290
How to send / e-mail account statements - Hits: 8334
How to cancel / reverse account receivables payment Hits: 6669
Report: Account payables analysis on specific date Hits: 4169
The punch clock: procedure to put a job on Standby Hits: 6225
Express End of Day : to speed up the process Hits: 6541
GL: General Ledger Chart of Accounts Numbering System Hits: 13429
Example Hits: 3295
How to input a payroll transaction at the end of the month Hits: 6474
Internal note vs memo Hits: 3043
Easy module for national account management and follow up Hits: 6655
Reminders and statements blocked by your e-mail provider Hits: 6835
How to perform " End of day " procedure and why Hits: 7520
Set / assign GL account to a category Hits: 7236
How to create add modify GL account Hits: 7266
How to change the mileage in the vehicle's file? Hits: 7166
IMPORTANT: How to perform a backup of your database? Hits: 8952
How to configure / add / modify personalized links? Hits: 5878
How to change the duration of an appointment in the calendar Hits: 3356
Detailed or summary distribution report of transactions Hits: 6047
How to send your account sattements by e-mail / mail (display and print) Hits: 9140
FAQ Accounting Hits: 12592
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7398
How to set tax rate in the USA Hits: 6431
How to modify your account statement? Hits: 4700
How to configure ZEBRA printer in GEM-CAR? Hits: 6732
How to install ribbon for ZEBRA GX420T ? Hits: 6455
How to setup and use GEM-GLASS? Hits: 4097
How to configure, activate and use shop supplies? Hits: 8459
Refresh button in the punch module. Hits: 6976
How to print customer label directly from customer's file? Hits: 6255
How to add a document to a vehicle file? Hits: 6791
How to disable shop supplies for particular job? Hits: 6509
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6450
How to change the date of an invoice? Hits: 7355
How to print customer labels? / Customer report by visits. Hits: 9412
Cancel a payment on an invoice when the end of day is done Hits: 5495
How to change payment method on an invoice before the end of day Hits: 2245
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2740
Reference, who reffered us to you? Hits: 3444
Verbal authorization Hits: 7096
Total invoice search - V7.1 Hits: 6277
How to verify is your period is balanced Hits: 6340
Rental module - V7.1 Hits: 3452
E-mail List report for customers with active e-mail address Hits: 4004
FAQ GEM-CAR Configuration Hits: 10591
FAQ Inventory Hits: 4903
FAQ Cash Register Hits: 3962
FAQ Point of sale (POS) Old Hits: 4214
Analyze report for SMS / text message sent Hits: 9366
On screen signature / activate electronic signature Hits: 9418
How to purchase used vehicle and add it to the inventory? Hits: 6487
How to create special category for used vehicles? Hits: 7719
Suggested purchase list - color code Hits: 6415
How to send text messages from your Shop Management Software Hits: 6336
How to send SMS messages Hits: 3902
How to create SMS templates Hits: 7515
How to activate the SMS function for a particular customer Hits: 5446
Summary of new customers with charts - V7.0 Hits: 4025
Sales analysis report with charts - V7.0 Hits: 4873
Monthly / Yearly sales report with charts - V7.0 Hits: 7925
Monthly sales report by product with charts - V7.0 Hits: 5408
Advertising on invoices - V7.1 Hits: 3913
Sales report by advisor with average and charts Hits: 6376
Sales report by payment method with charts - V7.1 Hits: 6217
Sales report by clerk with charts - V7.1 Hits: 4783
Sales summary report by category with charts - V7.1 Hits: 5220
Get paid anywhere by credit card using your mobile and Square Hits: 5946
Table of content - FAQ Hits: 28466
Managing inactive customers and deleting them - V7.0 Hits: 7490
Display discount on invoice Hits: 9388
Reprint or email an invoice from a work order in the history Hits: 10326
Modify the logo that appears on the packing shipping slip Hits: 6525
Performing a return on a new, guaranteed or defective Hits: 9067
Use the old core option to manage returns Hits: 8266
Configure the supplier check specification template Hits: 7041
Manage car rentals according to the vehicle’s mileage Hits: 6668
Schedule of rental of tools & equipment in your software Hits: 6860
Create a quick list of preferred items to add to an estimate Hits: 3354
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10754
Understanding the different reminder templates to send Hits: 9935
Activate color labels for the customer's line of credit Hits: 9196
How to Activate and Configure the Cash Drawer? Hits: 6582
Modify/reverse a payment method of invoice before end of day Hits: 8414
How to activate the preventative maintenance by model Hits: 8084
How to add money to your cash drawer during the day Hits: 7258
How to use Gift Cards / Rebate / Discount Hits: 7792
Send statements, estimates and invoices to different email Hits: 13212
How to create a category in GEM-CAR Hits: 16289
How to run Teamviewer - Portable ? Hits: 10177
Wired vs Wireless Networking in the Shop Hits: 6474
How to record payments for a supplier paid by VISA and Mastercard Hits: 6453
Updating Service Packs with Windows 8 Hits: 5925
Updating Service Packs with Windows 7 Hits: 6403
Getting ready to install GEM-CAR Hits: 8166
Importing inventory products from Excel or CSV files Hits: 15098
Canadian Tax rate by province Hits: 8205
Minimum System Requirements Hits: 6262
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7416
GEM-MECANIC Hits: 23067
Taxes configuration by customers Hits: 7552
FAQ by Module | GEM-CAR frequently asked questions Hits: 43705
How to transfer a vehicle/car from one customer to another Hits: 9413
How to transfer a vehicle/car from one customer to another Hits: 4647
Billing with insurance deductible and taxes for a customer Hits: 8099
Configuring GEM-CAR with Terminal Server Hits: 6890
DYMO configuration sticker printer for Bar code & key labels Hits: 8368
Print your label for next service: Oil change label software Hits: 12884
Configuration the Zebra printer: Oil change label stickers Hits: 11223
Data from sales report is different for the same date range Hits: 9334
How to handle a customer's bad debts Hits: 7528
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3128
Printing individual labels for barcodes without a logo/price Hits: 7595
Printing water resistant tire labels with a Zebra Hits: 6580
Printing plasticized tire labels with high-strength glue Hits: 3754
Replacement/alternative parts or alternate products Hits: 12684
Management of delivery orders with multiple addresses Hits: 6731
How to create price matrix? / Setup price matrix Hits: 10444
How to send reminder letters with double-window envelopes Hits: 6685
Fold statements so that they fit in window envelopes Hits: 8909
Truck fleet management with preventative maintenance / PEP Hits: 6989
Vehicle file transfer function using the car’s VIN Hits: 7387
Client’s contact information transfer from 411 USA & CANADA Hits: 6688
Used vehicles-cars/exchanges/consignment with financing Hits: 6843
Problems with management of specific duties,environment fees Hits: 6837
How to configure categories with the general ledger / type Hits: 8825
Reasons that affect the Performance by bay/technician report Hits: 6662
Create tire storage codes with different rates and quantity Hits: 7031
How to print a report for a set of items in a kit Hits: 6496
Transferring parts from the NAPA Prolink site causes issues Hits: 6348
Transferring parts that are not in inventory into DAVE / WHI Hits: 6300
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5722
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7030
Pay a supplier invoice via the cash register / petty cash Hits: 9680
How to enter money in the cash register ? Hits: 8323
How to create a cash register Hits: 7898
Manage NSF check cashing : easy steps Hits: 6260
How to print out a list of detailed invoices with the cost price Hits: 3572
How to change the date format on a particular workstation Hits: 6079
How to change the client number Hits: 3815
Purchasing via the POS and core management Hits: 8033
Validate if your customers are loyal : visits and sales Hits: 4066
Analyze activity and sales per department & job type Hits: 6406
Configure the body/text of an estimate email with a signature Hits: 8972
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4934
Reprint an end-of-day report that is printed/closed Hits: 5768
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3585
How to assign a language of correspondence Hits: 6409
How to add a logo in a reminder letter, e.g.: CAA Hits: 9614
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7844
How to reprint a supplier cheque - V6.0 Hits: 2509
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4862
When making purchases, how not to create all the items on inventory ? Hits: 2428
Change the duration that archives are displayed in history Hits: 4524
Activate or close your cash register at the end of the day Hits: 7399
Configuration to memorize parts on a job like an oil change Hits: 6853
How does GEM-CAR calculate the taxes? Hits: 6040
Manage windshield & glass change/installation with insurance Hits: 6058
Validate if the invoice contains the address (send reminder) Hits: 6636
How to know if a preventive maintenance option is activated Hits: 6771
How to know if a job is still pending in the time stamp/punch clock Hits: 6702
Create used-vehicle stock number via the POS Hits: 7472
Management of multiple tax levels for delivery out of area Hits: 5832
How to deactivate the postal code format to enter a zip code Hits: 6484
Analyzing Sales Report: do you have loyal customer? Hits: 5469
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4452
How to print out and analyze your sales reports Hits: 5227
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4861
Can I Send Reminder Emails? Hits: 8213
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3833
How to print out a supplier cheque journal report - V7.0 Hits: 6926
Generate the age of accounts payable by supplier Hits: 7497
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8250
How to reprint a supplier cheque Hits: 5573
Change order position of your bay in the agenda/calendar Hits: 7334
How to export the items in your inventory to Excel or CSV Hits: 6236
Measure the return on sending customer's reminder by email Hits: 4326
How product categories work Hits: 8227
Reprint an end-of-day report that is printed/closed Hits: 3569
Managing insurance deductibles for insurer files Hits: 6440
How to track your customers number of visits and sales ? - V6.0 Hits: 2575
Simply Accounting and Quickbooks transfer Hits: 8419
How to create your logo by yourself Hits: 5979
How to create or add your logo on your estimate or invoice Hits: 6615
How to invert print and display on the display icon Hits: 5958
How to add information faster and easy GEM-PEN Hits: 3812
How to show the subtotal for each job Hits: 6110
How to change taxes: multiple taxes levels management Hits: 7223
Find your SMTP address - complete List Hits: 20065
SMTP List Hits: 6833
Entering previous account statement amounts and balances Hits: 7589
Print the list of tires required for tomorrow’s appointment Hits: 7538
Entering your SMTP address. E-mail estimates and invoices Hits: 7980
Creating tires in inventory, searching for available tires Hits: 8615
Change, add or modify payment methods : direct deposit Hits: 8316
Creating job packages or kits Hits: 8270
Updating the tire retail prices by make/brand or model Hits: 7102
Use national accounts / third party invoicing Hits: 6646
How to configure and print receipts on a coupon printer. Hits: 8067
Activate parts memory on a job: oil change package Hits: 6924
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7194
Map directions to go from the shop to the customer Hits: 7582
Activate automatic OEM preventative maintenance reminder Hits: 7757
How to create and/or change User Names and PW? Hits: 6703
Search for parts sold to a specific customer in history Hits: 4521
How to download the Internet Explorer 11.0 upgrade Hits: 7304
How to change, modify or see the item cost on the POS window Hits: 9382
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4536
How to activate the Truck Tab for customer vehicle data? Hits: 8594
Create and print a new tire storage label from your software Hits: 9148
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6516
How to improve your computer's performance? Hits: 6461
Receive and enter your purchase invoices via the POS Hits: 7664
Invoice a different bill to or a National Account Hits: 6382
Create GL and payment method for an Account to an Account? Hits: 6796
Display inventory location on a shipping slip Hits: 7000
Put a customer on credit block / pending for credit approval Hits: 6686
Canadian Federal Fuel Taxes Hits: 6761
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6951
Canadian & Quebec taxes on fuel and petroleum products Hits: 6926
Specific Duty & recycling fees for new tire are taxable Hits: 7055
My color printer is very slow, I would like buy a faster one Hits: 5616
How do I manage fuel sales in my GEM-CAR software Hits: 9907
My printer prints my reports and documents outside the page margins Hits: 6346
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6445
Receivables in my End of Day report no longer balance Hits: 7368
Little squares or rectangles are showing on my reports Hits: 5969
Send my invoice to the attention of a specific person Hits: 14706
Register a deposit and collect the balance later Hits: 6687
How can I change font in GEM-CAR Hits: 6889
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8842
Invoices and reports are not printing at the correct printer Hits: 6911
How can I add another customer to the same telephone number? Hits: 6852
Transfer French description from CARQUEST’s Weblink Hits: 7134
Your Sales by Sales Rep report is empty Hits: 5355
The accounts receivable code (AR) no longer works Hits: 10376
Reserve on hold parts, materials, tires for an estimate Hits: 6555
How to set discounts or prices for group or fleet accounts Hits: 6885
Change/modify the credit terms or conditions in your invoice Hits: 7098
Enter a default regional area code, city and province/state Hits: 6267
How do I activate and use the Sort key and quick search Hits: 6200
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7099
Change the internet Login information of your tire supplier Hits: 9527
How to assign price levels and link these to parts and tires Hits: 7418
How can a product be automatically linked or associated Hits: 7743
Printing customer labels for promotions or Christmas cards Hits: 8169
How to create Reminders? Hits: 11025
How to configure security levels by user Hits: 8255
How do I change the promotional message on my invoices. Hits: 6507
How do I print labels for the customer monthly statements? Hits: 9480
What Label model should I purchase for barcode printing? Hits: 5731
Block the software from sending a reminder to a customer Hits: 9755
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4414
How do I enter a tax included dollars amount on an item Hits: 3030
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5628
Are there any user manuals or guides available for GEM-CAR? Hits: 6657
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9604
Measuring Production Performance: Technician/Mechanic Hits: 12286
Billing a commercial customer (taxes, insurance & deductible) Hits: 2670
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9641
When selecting a client, the estimates list does not appear Hits: 9454
Change the work order template for inspection, truck, tires Hits: 10020
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2087
Integrate a catalog/price list products Hits: 9817
Modify/adjust cost price in the history /sales reports / POS Hits: 10725
Find a payment from a supplier invoice: report Hits: 2011
FAQ - Tire Storage Software for tire store and distributor Hits: 14517

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