GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 47206
Early suppliers payment discounts of 2% good or bad? Hits: 1889
Top 10 Tips to reduce your inventory of parts Hits: 1918
GEM-BOOKS - Accounting and payroll software Hits: 4036
Change rate/hourly rate by batch or by category Hits: 2480
Robert Thibert wheel software catalog integration Hits: 3322
Create a list of customers to check if someone cancels their appointment ? Hits: 2273
Add a personalized field to a customer file or in the company Hits: 2206
Print a customer list with detail of their vehicle Hits: 2350
Changing the default quantity of a product when adding it to the POS Hits: 2385
Hide / display de quantities on the delivery / packing slip Hits: 2396
GEM-CAR provides free accounting software solutions? Hits: 12010
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4428
Acomba - recommended accounting software Hits: 4496
Quickbooks: accounting software compatible with GEM-CAR Hits: 4586
10.5 Reasons for using the GEM-CAR calendar Hits: 2930
Tax settings : Special configurations Hits: 3345
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4680
How to manage / calculate / generate Administrative Fees ? Hits: 3943
How to export data from CARS to GEM-CAR Hits: 3223
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2907
Set deductible Hits: 3026
Printing the rental agreement Hits: 3116
Fuel sales report Hits: 3270
How to search for an alternative part from the POS Hits: 3359
Set reminder for driver's license renewal Hits: 3333
Show preventative maintenance as a popup in the POS Hits: 3404
Specific duty of tire sales report Hits: 3127
Updating the 9 price level from an Excel file Hits: 3240
Printing colored labels by season Hits: 2909
Creation of linked product as "Specific duty" Hits: 2975
Linking specific duties Hits: 3147
Where to save tire size front and rear in the customer file Hits: 2865
Sales report and statistics Hits: 3118
Searching from the POS for customer by name or other criteria Hits: 3040
How to access main customer information in one click in the POS Hits: 3409
Print timestamp on the invoice Hits: 3577
How to pay a bill using multiple payment modes Hits: 3178
How to access the supplier list from the POS in 1 click Hits: 3020
Setting default GL ledger Hits: 2975
Setting the tax level by supplier Hits: 2815
How to change the time range for invoices displayed in history Hits: 2987
Template for supplier importation Hits: 2866
You don't have Excel, use a CSV file Hits: 4054
How to show all 9 level of pricing in the POS for 1 item Hits: 3224
Configuration of a file with the right column header Hits: 2952
How to set the 9 levels of pricing in the inventory Hits: 3154
How to search for the list of package from the POS Hits: 2769
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3127
How to add a part and a quick tip to add multiple parts Hits: 2844
How to scan the VIN from the punch Hits: 3225
How to add a reminder from the punch Hits: 2955
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2824
Configuration of the color code for the status of a job Hits: 3244
How does the supervisor window work to correct timestamp Hits: 3025
Top 10.5 reasons to use the punch clock Hits: 2735
How to loan money to an employee and keep trace Hits: 2563
How the next visit is planned automatically by the software Hits: 2573
How to see the history of the vehicle from all owners Hits: 2673
How to add an option to the vehicle Hits: 2800
How to add a picture of the car Hits: 3101
How to leave a trace that you have returned tires to the customer Hits: 2562
Used car inventory value Hits: 2595
How to track the cost of a vehicle: purchase and repair Hits: 2601
Printing tire labels using different colors by season Hits: 2467
Selling your shop/garage: ensure a healthy transition Hits: 2301
Tire size list from the storage Hits: 3640
Tire storage value for insurance Hits: 2501
How do I know if a customer has tires in storage Hits: 2303
Tire Storage Configuration Hits: 2994
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2653
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2352
How to add a personalized link Hits: 2376
How to change the back color of the invoice Hits: 2611
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2356
How to access other distributors from the POS: using the right click Hits: 2360
Activate your CARFAX VIN decoder Hits: 3251
Activating Mitchell labor transfer Hits: 2949
Activate your ALL DATA labor transfer from the POS Hits: 2474
How does the search icon works Hits: 2435
How to change the customer’s vehicle on an existing estimate Hits: 4314
How to make a customer tax exempt? Hits: 2197
Automatic spellcheck in GEM-CAR Hits: 2469
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2263
How to use NAPA VIN decoder vs CARFAX Hits: 3191
Internal client configuration for invoices without sales Hits: 3032
How to read tire sizes? Hits: 3510
Punch window report for the payroll Hits: 2254
Use & associate/link an associated product: Specific Duty Hits: 3011
Configuration of the workshop equipment Hits: 2857
Management of steps/status & classification of estimates Hits: 2151
Order note / title to manage promise time Hits: 2283
Configuration of Environmental Management Fee (EMF) Hits: 2692
How to change the default value for oil changes Hits: 2255
How to re-print an already printed / closed end of day report Hits: 2137
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2090
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2607
Add a new internet distributor/supplier for parts catalog Hits: 3114
Connecting multiple users on the same Internet catalogue distributor Hits: 2204
How to manage NSF Hits: 2341
Quickly find an appointment for a customer booking Hits: 2437
Access a UCDA Car Sale Contract Hits: 2283
The Cost Price does not Show in the Point of Sale Hits: 2257
Sales and Purchases in Foreign Currencies - Exchange Hits: 2356
Stock you filter inventory based on make and model not ABC Hits: 2380
List of new customers in a month to sent promotion Hits: 2259
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2323
Configure and use AutoServe1 inspection sheets Hits: 2533
Inventory Transaction: purchases, sold, manual adjustment Hits: 2391
How to return unused products from your inventory Hits: 2408
Partial Payments with Discount to Suppliers Hits: 2302
Quick access to kits from POS Hits: 2679
Adding or creating a barcode to a product Hits: 2578
Use multiple monitor on the cloud using RDP Hits: 2335
History a vehicle vs the history of a customer's vehicle Hits: 3156
Advance Kits for wheels : pros and cons Hits: 2522
The GEM-2D : New wireless barcode reader 2D Hits: 3151
List Oil change label model with or without logo for Zebra Hits: 2398
Label model with barcode for inventory Hits: 2681
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3025
Does GEM-CAR offer a complete accounting software solution ? Hits: 2659
Payroll Software Module : Save Time and Money Hits: 3499
generate automatic purchase order using the minimum quantity Hits: 2903
Set minimum and maximum quantity in a product / inventory Hits: 2802
View a list of item were the stock level is bellow minimum Hits: 2930
How to Configure GEM-LINK? Hits: 2340
Transfer data history from over 100 repair shop software/SMS Hits: 4340
Default label configuration for GEM-CAR barcode size Hits: 2681
Demographic sales report and zip code / postal code structure Hits: 4902
How to delete unused products Hits: 4214
How to generate an inventory report Hits: 2662
How to configure GEM-CAR to use a multi-tray printer Hits: 3071
Export or print out a list of customers emails Hits: 3264
Activate your spell check in GEM-CAR using Windows 10 Hits: 2123
Example of recommended inspections for specific types of jobs Hits: 2640
Re-activate/bring back inspection sheets lost after update Hits: 2682
How to display entry and exit mileage on estimates/invoices Hits: 2724
Double-click in the calendar to expand long notes Hits: 2555
Activate an existing yet inactive tire storage Hits: 2628
Remove outdated estimates Hits: 2575
How to activate your shop's SiriusXM account? Hits: 3721
How to activate and use GEM-SCAN - Version 13 Hits: 3833
First Remote Connection Procedure: Cloud Hits: 2721
How to locate individual customers from your sales report Hits: 2226
How to activate existing but inactive tire storage Hits: 3241
Dispatch module Hits: 2313
Change matrix of groups/items that already are in inventory Hits: 5056
Removing the blank space at the bottom of your invoice Hits: 2439
Automatically schedule jobs in the calendar from punch clock Hits: 2273
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2627
Setting a default printer in Windows 10 Hits: 2998
How to take out a list of tire storage Hits: 4195
How to make end of day of payables Hits: 2732
Associate an inspection report with a job: GEM-WORK Hits: 2888
Hourly labor cost, how to do the math Hits: 2864
Multi-window/screen : open calendar/point of sale and check Hits: 2623
Add overpayment (deposit) as a credit in receivables Hits: 2970
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2355
Taking out an inventory transaction report Hits: 6078
Account receivable analysis and aging report for customers Hits: 3124
How to add a Hybrid or Electric vehicle model Hits: 2546
End of the month procedure Hits: 4398
How to generate a list of customers with upcoming reminders Hits: 2676
Punch Clock : What is the "Stop" button for? Hits: 3417
How to save reports and files from Cloud to your local drive Hits: 2971
How to add kits faster in an estimate Hits: 2718
How to use the fast order feature of Napa Prolink SE Hits: 3699
GEM-CONNECT module : procedures Hits: 2257
Start selling tires online: TireConnect catalog integration Hits: 4699
Tire search Hits: 2829
Validation of QST and GST numbers: It is your responsibility Hits: 12617
How to setup GEM-MONEY Hits: 6230
How to update GEM-CAR Hits: 1907
Procedure to print a vehicle's sale contract Hits: 3814
How to send an e-mail and print an invoice at the same time Hits: 2732
How to configure GEM-CHAT - live chat software in your SMS Hits: 4910
How to set a fixed price on an oil change kit Hits: 3713
Manage NSF and how to put the transaction back in receivable Hits: 3457
Add style and colors to notes and internal memos Hits: 3415
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5642
How to manage different products and job categories Hits: 4897
How to get a customer list with a vehicle Hits: 3497
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3768
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4355
How to find a customer's postal code in the POS (12.0.0) Hits: 3808
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4079
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3511
How to view the POS in full screen (12.0.0) Hits: 4355
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3769
Vehicle importation Hits: 3648
How to change the POS icons Hits: 3799
Email addresses by advisor Hits: 2809
Tire storage tip: printing colored labels Hits: 3351
Change the message at the bottom of account statements Hits: 2913
Why aren't the distributions and sales reports balancing? Hits: 4067
GL configuration by department Hits: 3242
Incorrect inventory tracking, possible causes? Hits: 4010
How to track payment history of a specific customer. Hits: 3310
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4470
Multi-location/Multi-enterprise: configuration & options Hits: 3993
Tax table calculation by province for Canada Hits: 4060
Updating to version 11.0.6 Hits: 3909
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5555
List of Shop Management Software: automated data conversion Hits: 4265
New Internet links available in GEM-LINK Hits: 7448
How to track deleted item Hits: 3887
Select different Invoice model/template: fuel, distribution Hits: 5168
Promotional plastic key chain with bar code to open a file Hits: 5407
How to set up an account with Partstech Hits: 6710
GEM-CARD : Credit Card Processing Program Benefits Hits: 6394
How to calculate the cost of your shop supply and apply it Hits: 4411
Inventory adjustment value to do in your accounting Software Hits: 3333
Looking for an invoice by product number Hits: 3590
How to calculate the cost on a job in an estimate / work order ? Hits: 3578
How to calculate the cost and your margin on the workshop equipment? Hits: 3793
Unblock An Order Hits: 3533
How To Change The Product Code? Hits: 3535
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7542
GEM-CHECK Digital Inspection Module Hits: 4815
Transactions for your accounting software for reconciliation Hits: 10670
Change, hide or display the hourly labor rate on invoices Hits: 10499
Add a job to a quote so it doesn't show in the punch clock Hits: 3975
How to add a new customer? Hits: 7248
How to print out the summary of tax distributions report on purchases? Hits: 3933
How to print in black and white and both sides of paper? Hits: 4565
The power of text messaging (SMS) from GEM-CAR Hits: 7116
How to setup and print your key tags? Hits: 6287
Performance report by work bay / technician and payroll Hits: 7784
How to bill a linked customer (e.g. Insurance)? Hits: 4560
How to link a kit to your tire categories? Hits: 5406
How to update the products price by applying a new matrix? Hits: 4111
How to schedule a long job in the Calendar? Hits: 3588
How to setup and use the card processing terminal? Hits: 4423
How to print a statement with detailed payments? Hits: 5724
How to activate and configure Worldpac SpeedDial? Hits: 9047
How to generate a discount on an account receivable? Hits: 3992
How to setup and use your barcode reader? Hits: 7150
How to change and manage the taxes Hits: 3685
How to change the font size of the legal text on the invoice? Hits: 5285
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5354
Display only available inventory in search results window Hits: 4865
Detailed internal work report Hits: 5463
How to generate a core to return? Hits: 5486
Where to find the local & direct phone lines for Support? Hits: 5092
How to transfer a tire storage to another vehicle? Hits: 6961
Yearly sales report for a product through the Inventory window (New) Hits: 5721
Is the deposit taxable or not, and what is its cost? Hits: 3262
Understanding product types of job/products in inventory V6.0 Hits: 3094
Post a supplier bill with parts used in multiple Work Orders Hits: 3230
How to disconnect a user? Hits: 3333
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4330
How to export Invoicing transactions to TEXT files Hits: 3264
New core tracking system! Hits: 5185
How to disable CARFAX for a specific customer Hits: 5011
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5418
Display an alternate delivery address on the invoice Hits: 5140
Invoice with a past date and limit how far you can go Hits: 3240
What's the visual aid to know that hours have been modified? Hits: 4619
Search customer by plate from the "License" field Hits: 4402
Inventory report by line code (9.1+) Hits: 4313
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4734
The meaning of the color codes in the Point of Sale Hits: 6102
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5039
Promised time : where do we put it in the POS Hits: 3341
How do we know in which bin to place the parts that are received for a job? Hits: 3413
Update 411 in GEM-CAR Hits: 3671
Configuration of General Information Hits: 6715
ML - Sharing History Hits: 7074
FAQ : Managing inventory using Min / Max Hits: 8758
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3398
How to setup and use National Accounts Hits: 4956
Management of National Accounts Hits: 4034
How to use IP address on station(s) to speed up the connection to server? Hits: 4697
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3133
Pay Supplier by Credit Card Hits: 4541
2 free alternatives when you don`t have Excel Hits: 5881
GEM-CAR Hits: 3878
Where to place the license file and what it is? Hits: 4040
How to change a payment method on an invoice before the end of day Hits: 4156
How to connect to the cloud using your tablet or phone Hits: 4454
Setup your SMTP server to send email (change/edit password) Hits: 5555
Age Of Account Transfer or importation of receivable from Excel Hits: 4623
Reformatting accounting aging to import receivable in Excel Hits: 4445
Vehicle Makes and Models Management Hits: 3966
How to add item to drop down menu with no spy glass Hits: 3928
How to print vehicle list by customer? Hits: 3636
How to work with GEM-CAR from home/remote: free option Hits: 9936
Used Car Module: New classification feature added Hits: 5977
How to quickly create an invoice? (5 steps) Hits: 3747
Printing multiple copies of invoices Hits: 7124
Create a kit from the Point of Sale Hits: 5785
How to integrate and use NAPA Prolink SE? Hits: 6304
Term & Condition for GEM-TIRE Hits: 3682
Save a copy of estimates sent by email Hits: 3425
Vehicle down time analysis report Hits: 3703
Actions that cause an unbalanced inventory Hits: 4076
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3954
End of the month procedure for accounting & reporting Hits: 7170
How to export/import customers/suppliers/ from Acomba Hits: 5933
How to share a printer Hits: 3873
When managing utility bills choose: apply taxes or not Hits: 5524
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6993
Top reasons why our customers aren't using a bridge Hits: 9839
Changing the customer of an existing estimate Hits: 3143
How to reprint a supplier cheque Hits: 3396
Search by license plate number with CARFAX Hits: 5510
CARFAX - End user license agreement / Terms and conditions Hits: 4014
Create step / classification of the quote Hits: 4330
How to search a customer by vehicle informations Hits: 6477
How to make a partial payment on a supplier invoice Hits: 6835
How to bill the tax only on the invoice Hits: 6030
How to change a supplier number Hits: 7008
How to merge the vehicles of a customer (with their history) Hits: 8552
Create or modify a bank used for supplier payment Hits: 6529
Set default option automatically Hits: 6721
Set Miles or KM by default Hits: 6743
Print customer aging Hits: 6372
How to create a bloc to manage training / holiday Hits: 7167
Block management in the calendar for training & holiday Hits: 6249
How to configure and link properly your GL accounts? Hits: 6647
How to import GL accounts from excel file? Hits: 7162
How to make a tax only invoice? Hits: 5228
How to create a new product in the POS screen? Hits: 7544
FAQ Acomba Hits: 9282
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9233
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23737
Multi-Location Hits: 7539
FAQ GEM-CLOUD Hits: 8387
FAQ Production Module Hits: 7785
FAQ Transmission Module Hits: 7298
FAQ Automotive Club Hits: 2972
FAQ Automotive Club Module Hits: 8113
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13308
FAQ Hosting Solution Hits: 6378
Retreading Module Hits: 10169
GPS Tracking Hits: 7657
Supplier Importation / Exportation Hits: 2766
FAQ Help Hits: 3889
FAQ Unit cost analysis Hits: 7905
FAQ Truck Management with specific options Hits: 2925
FAQ Government Inspection Hits: 8275
FAQ Distribution Hits: 3651
FAQ Supplier Importation/Exportation Hits: 7998
FAQ Survey Hits: 9384
Fuel Module Configuration Hits: 2886
Creating bank and payment method for supplier payment Hits: 8415
FAQ Customer Importation | Import data from repair shop software Hits: 19434
How to block invoicing if the credit limit is reached? Hits: 3430
FAQ_ Printing Cheque/Check Hits: 10407
Remote Hits: 2808
SMS Benefits and limitation Hits: 6425
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4232
FAQ Reminders Hits: 3497
Reporting Receivables\Payables Hits: 6191
Reporting Sales Hits: 5386
Reporting Customers Hits: 6978
FAQ Invoices Hits: 4679
FAQ Customer Management | GEM-CAR manage customer Hits: 19658
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7215
How to change a customer number / How to merge clients Hits: 7111
AVR. labels for tire storage Hits: 7466
Planning Hits: 2848
End Of Day Hits: 3936
FAQ Special Tire Search by Criteria Hits: 13272
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13685
Tire National Account Management software - HELP Hits: 14358
Tax Management Hits: 7617
FAQ Group Discount Hits: 9015
FAQ Product Importation/exportation Hits: 3164
How to do manual supplier invoice entry? Hits: 5061
Price Matrix Hits: 3426
FAQ Linked Product Hits: 3292
FAQ Oil Change Management Hits: 3800
FAQ Kit Management Hits: 3491
Creating Product Hits: 3656
FAQ configuration of Categories and Type of Categories Hits: 3689
GEM-CLOUD Hits: 3483
List Of Options of the General Information - Option List Hits: 9396
Point of sale general Information Hits: 6863
faq Local Configuration Hits: 8037
FAQ Glass Module Hits: 8609
FAQ Fuel Module Hits: 8490
FAQ Tire Module Hits: 9671
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8067
FAQ Payables Hits: 6129
Configure multiple currencies for supplier purchases Hits: 5953
How to duplicate an invoice Hits: 2932
How to cancel / reverse an invoice Hits: 3318
Reporting Module Hits: 3210
FAQ - Punch Clock Hits: 5571
FAQ Vehicle File Hits: 7003
Verbal Approval Hits: 3297
FAQ Used Car Module Hits: 4349
FAQ Courtesy Car and Rental Software module Hits: 8018
FAQ - Part Return and Core Management Hits: 3702
FAQ - Internet Ordering Hits: 3426
FAQ Signature Pad Hits: 4696
FAQ GEM-WORK Hits: 3813
FAQ Sending Text message / SMS Hits: 3782
Work Order Hits: 3909
FAQ Agenda Hits: 15307
FAQ Quotation / Estimate Hits: 16133
Security Hits: 7863
Reports - End of fiscal year Hits: 5250
How to send / e-mail account statements - Hits: 8217
How to cancel / reverse account receivables payment Hits: 6634
Report: Account payables analysis on specific date Hits: 4146
The punch clock: procedure to put a job on Standby Hits: 6193
Express End of Day : to speed up the process Hits: 6501
GL: General Ledger Chart of Accounts Numbering System Hits: 13294
Example Hits: 3272
How to input a payroll transaction at the end of the month Hits: 6431
Internal note vs memo Hits: 3001
Easy module for national account management and follow up Hits: 6606
Reminders and statements blocked by your e-mail provider Hits: 6796
How to perform " End of day " procedure and why Hits: 7473
Set / assign GL account to a category Hits: 7180
How to create add modify GL account Hits: 7228
How to change the mileage in the vehicle's file? Hits: 7126
IMPORTANT: How to perform a backup of your database? Hits: 8888
How to configure / add / modify personalized links? Hits: 5835
How to change the duration of an appointment in the calendar Hits: 3322
Detailed or summary distribution report of transactions Hits: 6023
How to send your account sattements by e-mail / mail (display and print) Hits: 9064
FAQ Accounting Hits: 12511
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7350
How to set tax rate in the USA Hits: 6398
How to modify your account statement? Hits: 4667
How to configure ZEBRA printer in GEM-CAR? Hits: 6689
How to install ribbon for ZEBRA GX420T ? Hits: 6411
How to setup and use GEM-GLASS? Hits: 4047
How to configure, activate and use shop supplies? Hits: 8404
Refresh button in the punch module. Hits: 6933
How to print customer label directly from customer's file? Hits: 6219
How to add a document to a vehicle file? Hits: 6759
How to disable shop supplies for particular job? Hits: 6472
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6413
How to change the date of an invoice? Hits: 7319
How to print customer labels? / Customer report by visits. Hits: 9346
Cancel a payment on an invoice when the end of day is done Hits: 5440
How to change payment method on an invoice before the end of day Hits: 2215
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2713
Reference, who reffered us to you? Hits: 3423
Verbal authorization Hits: 7058
Total invoice search - V7.1 Hits: 6234
How to verify is your period is balanced Hits: 6307
Rental module - V7.1 Hits: 3426
E-mail List report for customers with active e-mail address Hits: 3972
FAQ GEM-CAR Configuration Hits: 10493
FAQ Inventory Hits: 4868
FAQ Cash Register Hits: 3934
FAQ Point of sale (POS) Old Hits: 4193
Analyze report for SMS / text message sent Hits: 9307
On screen signature / activate electronic signature Hits: 9353
How to purchase used vehicle and add it to the inventory? Hits: 6451
How to create special category for used vehicles? Hits: 7670
Suggested purchase list - color code Hits: 6377
How to send text messages from your Shop Management Software Hits: 6284
How to send SMS messages Hits: 3871
How to create SMS templates Hits: 7478
How to activate the SMS function for a particular customer Hits: 5409
Summary of new customers with charts - V7.0 Hits: 3991
Sales analysis report with charts - V7.0 Hits: 4837
Monthly / Yearly sales report with charts - V7.0 Hits: 7890
Monthly sales report by product with charts - V7.0 Hits: 5370
Advertising on invoices - V7.1 Hits: 3878
Sales report by advisor with average and charts Hits: 6328
Sales report by payment method with charts - V7.1 Hits: 6169
Sales report by clerk with charts - V7.1 Hits: 4736
Sales summary report by category with charts - V7.1 Hits: 5186
Get paid anywhere by credit card using your mobile and Square Hits: 5907
Table of content - FAQ Hits: 28407
Managing inactive customers and deleting them - V7.0 Hits: 7431
Display discount on invoice Hits: 9295
Reprint or email an invoice from a work order in the history Hits: 10229
Modify the logo that appears on the packing shipping slip Hits: 6465
Performing a return on a new, guaranteed or defective Hits: 8976
Use the old core option to manage returns Hits: 8207
Configure the supplier check specification template Hits: 6990
Manage car rentals according to the vehicle’s mileage Hits: 6614
Schedule of rental of tools & equipment in your software Hits: 6784
Create a quick list of preferred items to add to an estimate Hits: 3323
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10656
Understanding the different reminder templates to send Hits: 9869
Activate color labels for the customer's line of credit Hits: 9103
How to Activate and Configure the Cash Drawer? Hits: 6536
Modify/reverse a payment method of invoice before end of day Hits: 8380
How to activate the preventative maintenance by model Hits: 8028
How to add money to your cash drawer during the day Hits: 7215
How to use Gift Cards / Rebate / Discount Hits: 7742
Send statements, estimates and invoices to different email Hits: 13066
How to create a category in GEM-CAR Hits: 16205
How to run Teamviewer - Portable ? Hits: 10104
Wired vs Wireless Networking in the Shop Hits: 6428
How to record payments for a supplier paid by VISA and Mastercard Hits: 6388
Updating Service Packs with Windows 8 Hits: 5897
Updating Service Packs with Windows 7 Hits: 6377
Getting ready to install GEM-CAR Hits: 8120
Importing inventory products from Excel or CSV files Hits: 14908
Canadian Tax rate by province Hits: 8095
Minimum System Requirements Hits: 6185
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7359
GEM-MECANIC Hits: 22889
Taxes configuration by customers Hits: 7508
FAQ by Module | GEM-CAR frequently asked questions Hits: 43513
How to transfer a vehicle/car from one customer to another Hits: 9344
How to transfer a vehicle/car from one customer to another Hits: 4572
Billing with insurance deductible and taxes for a customer Hits: 8034
Configuring GEM-CAR with Terminal Server Hits: 6845
DYMO configuration sticker printer for Bar code & key labels Hits: 8297
Print your label for next service: Oil change label software Hits: 12779
Configuration the Zebra printer: Oil change label stickers Hits: 11149
Data from sales report is different for the same date range Hits: 9255
How to handle a customer's bad debts Hits: 7465
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3105
Printing individual labels for barcodes without a logo/price Hits: 7539
Printing water resistant tire labels with a Zebra Hits: 6541
Printing plasticized tire labels with high-strength glue Hits: 3720
Replacement/alternative parts or alternate products Hits: 12566
Management of delivery orders with multiple addresses Hits: 6686
How to create price matrix? / Setup price matrix Hits: 10375
How to send reminder letters with double-window envelopes Hits: 6659
Fold statements so that they fit in window envelopes Hits: 8867
Truck fleet management with preventative maintenance / PEP Hits: 6950
Vehicle file transfer function using the car’s VIN Hits: 7347
Client’s contact information transfer from 411 USA & CANADA Hits: 6662
Used vehicles-cars/exchanges/consignment with financing Hits: 6803
Problems with management of specific duties,environment fees Hits: 6802
How to configure categories with the general ledger / type Hits: 8785
Reasons that affect the Performance by bay/technician report Hits: 6631
Create tire storage codes with different rates and quantity Hits: 6999
How to print a report for a set of items in a kit Hits: 6453
Transferring parts from the NAPA Prolink site causes issues Hits: 6316
Transferring parts that are not in inventory into DAVE / WHI Hits: 6273
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5685
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7001
Pay a supplier invoice via the cash register / petty cash Hits: 9605
How to enter money in the cash register ? Hits: 8265
How to create a cash register Hits: 7852
Manage NSF check cashing : easy steps Hits: 6223
How to print out a list of detailed invoices with the cost price Hits: 3547
How to change the date format on a particular workstation Hits: 6038
How to change the client number Hits: 3768
Purchasing via the POS and core management Hits: 7984
Validate if your customers are loyal : visits and sales Hits: 4031
Analyze activity and sales per department & job type Hits: 6361
Configure the body/text of an estimate email with a signature Hits: 8896
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4908
Reprint an end-of-day report that is printed/closed Hits: 5727
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3549
How to assign a language of correspondence Hits: 6371
How to add a logo in a reminder letter, e.g.: CAA Hits: 9534
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7787
How to reprint a supplier cheque - V6.0 Hits: 2486
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4834
When making purchases, how not to create all the items on inventory ? Hits: 2402
Change the duration that archives are displayed in history Hits: 4487
Activate or close your cash register at the end of the day Hits: 7330
Configuration to memorize parts on a job like an oil change Hits: 6817
How does GEM-CAR calculate the taxes? Hits: 6012
Manage windshield & glass change/installation with insurance Hits: 6027
Validate if the invoice contains the address (send reminder) Hits: 6607
How to know if a preventive maintenance option is activated Hits: 6734
How to know if a job is still pending in the time stamp/punch clock Hits: 6663
Create used-vehicle stock number via the POS Hits: 7432
Management of multiple tax levels for delivery out of area Hits: 5789
How to deactivate the postal code format to enter a zip code Hits: 6443
Analyzing Sales Report: do you have loyal customer? Hits: 5416
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4418
How to print out and analyze your sales reports Hits: 5199
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4811
Can I Send Reminder Emails? Hits: 8166
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3810
How to print out a supplier cheque journal report - V7.0 Hits: 6887
Generate the age of accounts payable by supplier Hits: 7402
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8187
How to reprint a supplier cheque Hits: 5533
Change order position of your bay in the agenda/calendar Hits: 7219
How to export the items in your inventory to Excel or CSV Hits: 6202
Measure the return on sending customer's reminder by email Hits: 4289
How product categories work Hits: 8162
Reprint an end-of-day report that is printed/closed Hits: 3545
Managing insurance deductibles for insurer files Hits: 6400
How to track your customers number of visits and sales ? - V6.0 Hits: 2545
Simply Accounting and Quickbooks transfer Hits: 8365
How to create your logo by yourself Hits: 5945
How to create or add your logo on your estimate or invoice Hits: 6578
How to invert print and display on the display icon Hits: 5934
How to add information faster and easy GEM-PEN Hits: 3781
How to show the subtotal for each job Hits: 6079
How to change taxes: multiple taxes levels management Hits: 7159
Find your SMTP address - complete List Hits: 19992
SMTP List Hits: 6775
Entering previous account statement amounts and balances Hits: 7550
Print the list of tires required for tomorrow’s appointment Hits: 7498
Entering your SMTP address. E-mail estimates and invoices Hits: 7917
Creating tires in inventory, searching for available tires Hits: 8573
Change, add or modify payment methods : direct deposit Hits: 8267
Creating job packages or kits Hits: 8228
Updating the tire retail prices by make/brand or model Hits: 7065
Use national accounts / third party invoicing Hits: 6616
How to configure and print receipts on a coupon printer. Hits: 8001
Activate parts memory on a job: oil change package Hits: 6890
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7138
Map directions to go from the shop to the customer Hits: 7551
Activate automatic OEM preventative maintenance reminder Hits: 7709
How to create and/or change User Names and PW? Hits: 6672
Search for parts sold to a specific customer in history Hits: 4496
How to download the Internet Explorer 11.0 upgrade Hits: 7274
How to change, modify or see the item cost on the POS window Hits: 9298
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4492
How to activate the Truck Tab for customer vehicle data? Hits: 8524
Create and print a new tire storage label from your software Hits: 9102
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6471
How to improve your computer's performance? Hits: 6412
Receive and enter your purchase invoices via the POS Hits: 7627
Invoice a different bill to or a National Account Hits: 6345
Create GL and payment method for an Account to an Account? Hits: 6752
Display inventory location on a shipping slip Hits: 6957
Put a customer on credit block / pending for credit approval Hits: 6653
Canadian Federal Fuel Taxes Hits: 6721
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6911
Canadian & Quebec taxes on fuel and petroleum products Hits: 6883
Specific Duty & recycling fees for new tire are taxable Hits: 7014
My color printer is very slow, I would like buy a faster one Hits: 5589
How do I manage fuel sales in my GEM-CAR software Hits: 9823
My printer prints my reports and documents outside the page margins Hits: 6306
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6409
Receivables in my End of Day report no longer balance Hits: 7327
Little squares or rectangles are showing on my reports Hits: 5925
Send my invoice to the attention of a specific person Hits: 14672
Register a deposit and collect the balance later Hits: 6656
How can I change font in GEM-CAR Hits: 6851
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8801
Invoices and reports are not printing at the correct printer Hits: 6880
How can I add another customer to the same telephone number? Hits: 6811
Transfer French description from CARQUEST’s Weblink Hits: 7102
Your Sales by Sales Rep report is empty Hits: 5316
The accounts receivable code (AR) no longer works Hits: 10296
Reserve on hold parts, materials, tires for an estimate Hits: 6519
How to set discounts or prices for group or fleet accounts Hits: 6845
Change/modify the credit terms or conditions in your invoice Hits: 7057
Enter a default regional area code, city and province/state Hits: 6235
How do I activate and use the Sort key and quick search Hits: 6166
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7055
Change the internet Login information of your tire supplier Hits: 9475
How to assign price levels and link these to parts and tires Hits: 7374
How can a product be automatically linked or associated Hits: 7711
Printing customer labels for promotions or Christmas cards Hits: 8119
How to create Reminders? Hits: 10955
How to configure security levels by user Hits: 8138
How do I change the promotional message on my invoices. Hits: 6473
How do I print labels for the customer monthly statements? Hits: 9412
What Label model should I purchase for barcode printing? Hits: 5706
Block the software from sending a reminder to a customer Hits: 9684
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4394
How do I enter a tax included dollars amount on an item Hits: 2999
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5572
Are there any user manuals or guides available for GEM-CAR? Hits: 6614
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9542
Measuring Production Performance: Technician/Mechanic Hits: 12211
Billing a commercial customer (taxes, insurance & deductible) Hits: 2620
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9545
When selecting a client, the estimates list does not appear Hits: 9374
Change the work order template for inspection, truck, tires Hits: 9960
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2065
Integrate a catalog/price list products Hits: 9762
Modify/adjust cost price in the history /sales reports / POS Hits: 10621
Find a payment from a supplier invoice: report Hits: 1974
FAQ - Tire Storage Software for tire store and distributor Hits: 14446

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