GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 41471
Early suppliers payment discounts of 2% good or bad? Hits: 1509
Top 10 Tips to reduce your inventory of parts Hits: 1475
GEM-BOOKS - Accounting and payroll software Hits: 3335
Change rate/hourly rate by batch or by category Hits: 2046
Robert Thibert wheel software catalog integration Hits: 2754
Create a list of customers to check if someone cancels their appointment ? Hits: 1904
Add a personalized field to a customer file or in the company Hits: 1885
Print a customer list with detail of their vehicle Hits: 1914
Changing the default quantity of a product when adding it to the POS Hits: 1971
Hide / display de quantities on the delivery / packing slip Hits: 2010
GEM-CAR provides free accounting software solutions? Hits: 10733
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3824
Acomba - recommended accounting software Hits: 3751
Quickbooks: accounting software compatible with GEM-CAR Hits: 3902
10.5 Reasons for using the GEM-CAR calendar Hits: 2423
Tax settings : Special configurations Hits: 2838
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3601
How to manage / calculate / generate Administrative Fees ? Hits: 3333
How to export data from CARS to GEM-CAR Hits: 2702
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2598
Set deductible Hits: 2604
Printing the rental agreement Hits: 2680
Fuel sales report Hits: 2705
How to search for an alternative part from the POS Hits: 2976
Set reminder for driver's license renewal Hits: 2844
Show preventative maintenance as a popup in the POS Hits: 2964
Specific duty of tire sales report Hits: 2709
Updating the 9 price level from an Excel file Hits: 2866
Printing colored labels by season Hits: 2503
Creation of linked product as "Specific duty" Hits: 2648
Linking specific duties Hits: 2725
Where to save tire size front and rear in the customer file Hits: 2496
Sales report and statistics Hits: 2707
Searching from the POS for customer by name or other criteria Hits: 2665
How to access main customer information in one click in the POS Hits: 3004
Print timestamp on the invoice Hits: 3071
How to pay a bill using multiple payment modes Hits: 2813
How to access the supplier list from the POS in 1 click Hits: 2624
Setting default GL ledger Hits: 2525
Setting the tax level by supplier Hits: 2401
How to change the time range for invoices displayed in history Hits: 2585
Template for supplier importation Hits: 2497
You don't have Excel, use a CSV file Hits: 3622
How to show all 9 level of pricing in the POS for 1 item Hits: 2815
Configuration of a file with the right column header Hits: 2577
How to set the 9 levels of pricing in the inventory Hits: 2755
How to search for the list of package from the POS Hits: 2381
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2716
How to add a part and a quick tip to add multiple parts Hits: 2555
How to scan the VIN from the punch Hits: 2783
How to add a reminder from the punch Hits: 2573
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2504
Configuration of the color code for the status of a job Hits: 2885
How does the supervisor window work to correct timestamp Hits: 2668
Top 10.5 reasons to use the punch clock Hits: 2396
How to loan money to an employee and keep trace Hits: 2264
How the next visit is planned automatically by the software Hits: 2290
How to see the history of the vehicle from all owners Hits: 2334
How to add an option to the vehicle Hits: 2470
How to add a picture of the car Hits: 2633
How to leave a trace that you have returned tires to the customer Hits: 2275
Used car inventory value Hits: 2348
How to track the cost of a vehicle: purchase and repair Hits: 2276
Printing tire labels using different colors by season Hits: 2184
Selling your shop/garage: ensure a healthy transition Hits: 2045
Tire size list from the storage Hits: 3217
Tire storage value for insurance Hits: 2241
How do I know if a customer has tires in storage Hits: 2100
Tire Storage Configuration Hits: 2737
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2315
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2108
How to add a personalized link Hits: 2107
How to change the back color of the invoice Hits: 2275
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2110
How to access other distributors from the POS: using the right click Hits: 2043
Activate your CARFAX VIN decoder Hits: 2942
Activating Mitchell labor transfer Hits: 2676
Activate your ALL DATA labor transfer from the POS Hits: 2131
How does the search icon works Hits: 2141
How to change the customer’s vehicle on an existing estimate Hits: 3812
How to make a customer tax exempt? Hits: 1969
Automatic spellcheck in GEM-CAR Hits: 2195
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2006
How to use NAPA VIN decoder vs CARFAX Hits: 2733
Internal client configuration for invoices without sales Hits: 2737
How to read tire sizes? Hits: 2630
Punch window report for the payroll Hits: 2013
Use & associate/link an associated product: Specific Duty Hits: 2700
Configuration of the workshop equipment Hits: 2619
Management of steps/status & classification of estimates Hits: 1914
Order note / title to manage promise time Hits: 2044
Configuration of Environmental Management Fee (EMF) Hits: 2272
How to change the default value for oil changes Hits: 2001
How to re-print an already printed / closed end of day report Hits: 1961
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1845
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2390
Add a new internet distributor/supplier for parts catalog Hits: 2861
Connecting multiple users on the same Internet catalogue distributor Hits: 1982
How to manage NSF Hits: 2099
Quickly find an appointment for a customer booking Hits: 2136
Access a UCDA Car Sale Contract Hits: 2034
The Cost Price does not Show in the Point of Sale Hits: 2011
Sales and Purchases in Foreign Currencies - Exchange Hits: 2085
Stock you filter inventory based on make and model not ABC Hits: 2120
List of new customers in a month to sent promotion Hits: 2024
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2081
Configure and use AutoServe1 inspection sheets Hits: 2241
Inventory Transaction: purchases, sold, manual adjustment Hits: 2136
How to return unused products from your inventory Hits: 2111
Partial Payments with Discount to Suppliers Hits: 1989
Quick access to kits from POS Hits: 2376
Adding or creating a barcode to a product Hits: 2287
Use multiple monitor on the cloud using RDP Hits: 2060
History a vehicle vs the history of a customer's vehicle Hits: 2872
Advance Kits for wheels : pros and cons Hits: 2182
The GEM-2D : New wireless barcode reader 2D Hits: 2657
List Oil change label model with or without logo for Zebra Hits: 2157
Label model with barcode for inventory Hits: 2395
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2470
Does GEM-CAR offer a complete accounting software solution ? Hits: 2390
Payroll Software Module : Save Time and Money Hits: 3087
generate automatic purchase order using the minimum quantity Hits: 2604
Set minimum and maximum quantity in a product / inventory Hits: 2537
View a list of item were the stock level is bellow minimum Hits: 2614
How to Configure GEM-LINK? Hits: 2108
Transfer data history from over 100 repair shop software/SMS Hits: 3671
Default label configuration for GEM-CAR barcode size Hits: 2378
Demographic sales report and zip code / postal code structure Hits: 3051
How to delete unused products Hits: 3840
How to generate an inventory report Hits: 2376
How to configure GEM-CAR to use a multi-tray printer Hits: 2682
Export or print out a list of customers emails Hits: 2971
Activate your spell check in GEM-CAR using Windows 10 Hits: 1887
Example of recommended inspections for specific types of jobs Hits: 2407
Re-activate/bring back inspection sheets lost after update Hits: 2397
How to display entry and exit mileage on estimates/invoices Hits: 2491
Double-click in the calendar to expand long notes Hits: 2283
Activate an existing yet inactive tire storage Hits: 2324
Remove outdated estimates Hits: 2290
How to activate your shop's SiriusXM account? Hits: 3417
How to activate and use GEM-SCAN - Version 13 Hits: 3497
First Remote Connection Procedure: Cloud Hits: 2447
How to locate individual customers from your sales report Hits: 1922
How to activate existing but inactive tire storage Hits: 2892
Dispatch module Hits: 2053
Change matrix of groups/items that already are in inventory Hits: 4522
Removing the blank space at the bottom of your invoice Hits: 2176
Automatically schedule jobs in the calendar from punch clock Hits: 2018
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2325
Setting a default printer in Windows 10 Hits: 2653
How to take out a list of tire storage Hits: 3865
How to make end of day of payables Hits: 2454
Associate an inspection report with a job: GEM-WORK Hits: 2612
Hourly labor cost, how to do the math Hits: 2472
Multi-window/screen : open calendar/point of sale and check Hits: 2374
Add overpayment (deposit) as a credit in receivables Hits: 2728
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2114
Taking out an inventory transaction report Hits: 5488
Account receivable analysis and aging report for customers Hits: 2836
How to add a Hybrid or Electric vehicle model Hits: 2323
End of the month procedure Hits: 4036
How to generate a list of customers with upcoming reminders Hits: 2445
Punch Clock : What is the "Stop" button for? Hits: 3108
How to save reports and files from Cloud to your local drive Hits: 2698
How to add kits faster in an estimate Hits: 2479
How to use the fast order feature of Napa Prolink SE Hits: 3229
GEM-CONNECT module : procedures Hits: 1862
Start selling tires online: TireConnect catalog integration Hits: 4209
Tire search Hits: 2569
Validation of QST and GST numbers: It is your responsibility Hits: 10977
How to setup GEM-MONEY Hits: 5611
How to update GEM-CAR Hits: 1757
Procedure to print a vehicle's sale contract Hits: 3423
How to send an e-mail and print an invoice at the same time Hits: 2491
How to configure GEM-CHAT - live chat software in your SMS Hits: 4507
How to set a fixed price on an oil change kit Hits: 3476
Manage NSF and how to put the transaction back in receivable Hits: 3121
Add style and colors to notes and internal memos Hits: 3129
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5110
How to manage different products and job categories Hits: 4566
How to get a customer list with a vehicle Hits: 3171
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3378
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4077
How to find a customer's postal code in the POS (12.0.0) Hits: 3485
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3812
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3265
How to view the POS in full screen (12.0.0) Hits: 3963
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3522
Vehicle importation Hits: 3411
How to change the POS icons Hits: 3521
Email addresses by advisor Hits: 2585
Tire storage tip: printing colored labels Hits: 3103
Change the message at the bottom of account statements Hits: 2702
Why aren't the distributions and sales reports balancing? Hits: 3831
GL configuration by department Hits: 3022
Incorrect inventory tracking, possible causes? Hits: 3783
How to track payment history of a specific customer. Hits: 3054
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4214
Multi-location/Multi-enterprise: configuration & options Hits: 3588
Tax table calculation by province for Canada Hits: 3529
Updating to version 11.0.6 Hits: 3655
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5243
List of Shop Management Software: automated data conversion Hits: 3883
New Internet links available in GEM-LINK Hits: 6600
How to track deleted item Hits: 3632
Select different Invoice model/template: fuel, distribution Hits: 4888
Promotional plastic key chain with bar code to open a file Hits: 5095
How to set up an account with Partstech Hits: 6144
GEM-CARD : Credit Card Processing Program Benefits Hits: 5762
How to calculate the cost of your shop supply and apply it Hits: 4081
Inventory adjustment value to do in your accounting Software Hits: 3076
Looking for an invoice by product number Hits: 3352
How to calculate the cost on a job in an estimate / work order ? Hits: 3295
How to calculate the cost and your margin on the workshop equipment? Hits: 3445
Unblock An Order Hits: 3263
How To Change The Product Code? Hits: 3273
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6858
GEM-CHECK Digital Inspection Module Hits: 4540
Transactions for your accounting software for reconciliation Hits: 9647
Change, hide or display the hourly labor rate on invoices Hits: 10228
Add a job to a quote so it doesn't show in the punch clock Hits: 3752
How to add a new customer? Hits: 6846
How to print out the summary of tax distributions report on purchases? Hits: 3693
How to print in black and white and both sides of paper? Hits: 4219
The power of text messaging (SMS) from GEM-CAR Hits: 6587
How to setup and print your key tags? Hits: 5770
Performance report by work bay / technician and payroll Hits: 7440
How to bill a linked customer (e.g. Insurance)? Hits: 4183
How to link a kit to your tire categories? Hits: 5133
How to update the products price by applying a new matrix? Hits: 3885
How to schedule a long job in the Calendar? Hits: 3271
How to setup and use the card processing terminal? Hits: 3994
How to print a statement with detailed payments? Hits: 5446
How to activate and configure Worldpac SpeedDial? Hits: 8307
How to generate a discount on an account receivable? Hits: 3748
How to setup and use your barcode reader? Hits: 6586
How to change and manage the taxes Hits: 3434
How to change the font size of the legal text on the invoice? Hits: 5045
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5021
Display only available inventory in search results window Hits: 4583
Detailed internal work report Hits: 5126
How to generate a core to return? Hits: 5120
Where to find the local & direct phone lines for Support? Hits: 4753
How to transfer a tire storage to another vehicle? Hits: 6664
Yearly sales report for a product through the Inventory window (New) Hits: 5418
Is the deposit taxable or not, and what is its cost? Hits: 3005
Understanding product types of job/products in inventory V6.0 Hits: 2893
Post a supplier bill with parts used in multiple Work Orders Hits: 3033
How to disconnect a user? Hits: 3017
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 3999
How to export Invoicing transactions to TEXT files Hits: 2988
New core tracking system! Hits: 4878
How to disable CARFAX for a specific customer Hits: 4727
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5113
Display an alternate delivery address on the invoice Hits: 4848
Invoice with a past date and limit how far you can go Hits: 2949
What's the visual aid to know that hours have been modified? Hits: 4388
Search customer by plate from the "License" field Hits: 4195
Inventory report by line code (9.1+) Hits: 4025
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4501
The meaning of the color codes in the Point of Sale Hits: 5844
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4738
Promised time : where do we put it in the POS Hits: 3092
How do we know in which bin to place the parts that are received for a job? Hits: 3189
Update 411 in GEM-CAR Hits: 3454
Configuration of General Information Hits: 6343
ML - Sharing History Hits: 6733
FAQ : Managing inventory using Min / Max Hits: 8168
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3112
How to setup and use National Accounts Hits: 4264
Management of National Accounts Hits: 3709
How to use IP address on station(s) to speed up the connection to server? Hits: 4120
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2906
Pay Supplier by Credit Card Hits: 4289
2 free alternatives when you don`t have Excel Hits: 5593
GEM-CAR Hits: 3666
Where to place the license file and what it is? Hits: 3675
How to change a payment method on an invoice before the end of day Hits: 3900
How to connect to the cloud using your tablet or phone Hits: 4110
Setup your SMTP server to send email (change/edit password) Hits: 5274
Age Of Account Transfer or importation of receivable from Excel Hits: 4337
Reformatting accounting aging to import receivable in Excel Hits: 4141
Vehicle Makes and Models Management Hits: 3599
How to add item to drop down menu with no spy glass Hits: 3641
How to print vehicle list by customer? Hits: 3365
How to work with GEM-CAR from home/remote: free option Hits: 9364
Used Car Module: New classification feature added Hits: 5702
How to quickly create an invoice? (5 steps) Hits: 3492
Printing multiple copies of invoices Hits: 6873
Create a kit from the Point of Sale Hits: 5445
How to integrate and use NAPA Prolink SE? Hits: 5738
Term & Condition for GEM-TIRE Hits: 3358
Save a copy of estimates sent by email Hits: 3189
Vehicle down time analysis report Hits: 3440
Actions that cause an unbalanced inventory Hits: 3793
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3754
End of the month procedure for accounting & reporting Hits: 6730
How to export/import customers/suppliers/ from Acomba Hits: 5498
How to share a printer Hits: 3596
When managing utility bills choose: apply taxes or not Hits: 5268
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6642
Top reasons why our customers aren't using a bridge Hits: 9315
Changing the customer of an existing estimate Hits: 2910
How to reprint a supplier cheque Hits: 3183
Search by license plate number with CARFAX Hits: 5009
CARFAX - End user license agreement / Terms and conditions Hits: 3672
Create step / classification of the quote Hits: 4053
How to search a customer by vehicle informations Hits: 6236
How to make a partial payment on a supplier invoice Hits: 6516
How to bill the tax only on the invoice Hits: 5762
How to change a supplier number Hits: 6690
How to merge the vehicles of a customer (with their history) Hits: 8092
Create or modify a bank used for supplier payment Hits: 6257
Set default option automatically Hits: 6424
Set Miles or KM by default Hits: 6487
Print customer aging Hits: 6122
How to create a bloc to manage training / holiday Hits: 6395
Block management in the calendar for training & holiday Hits: 5889
How to configure and link properly your GL accounts? Hits: 6272
How to import GL accounts from excel file? Hits: 6733
How to make a tax only invoice? Hits: 4948
How to create a new product in the POS screen? Hits: 7199
FAQ Acomba Hits: 8812
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8788
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23363
Multi-Location Hits: 7232
FAQ GEM-CLOUD Hits: 8010
FAQ Production Module Hits: 7383
FAQ Transmission Module Hits: 6927
FAQ Automotive Club Hits: 2712
FAQ Automotive Club Module Hits: 7783
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12938
FAQ Hosting Solution Hits: 6129
Retreading Module Hits: 9854
GPS Tracking Hits: 7322
Supplier Importation / Exportation Hits: 2569
FAQ Help Hits: 3612
FAQ Unit cost analysis Hits: 7608
FAQ Truck Management with specific options Hits: 2649
FAQ Government Inspection Hits: 7938
FAQ Distribution Hits: 3383
FAQ Supplier Importation/Exportation Hits: 7683
FAQ Survey Hits: 9034
Fuel Module Configuration Hits: 2618
Creating bank and payment method for supplier payment Hits: 8067
FAQ Customer Importation | Import data from repair shop software Hits: 19051
How to block invoicing if the credit limit is reached? Hits: 3155
FAQ_ Printing Cheque/Check Hits: 10099
Remote Hits: 2560
SMS Benefits and limitation Hits: 6169
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3847
FAQ Reminders Hits: 3208
Reporting Receivables\Payables Hits: 5825
Reporting Sales Hits: 5061
Reporting Customers Hits: 6635
FAQ Invoices Hits: 4284
FAQ Customer Management | GEM-CAR manage customer Hits: 19162
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6795
How to change a customer number / How to merge clients Hits: 6689
AVR. labels for tire storage Hits: 7189
Planning Hits: 2617
End Of Day Hits: 3671
FAQ Special Tire Search by Criteria Hits: 12934
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13340
Tire National Account Management software - HELP Hits: 13987
Tax Management Hits: 7260
FAQ Group Discount Hits: 8602
FAQ Product Importation/exportation Hits: 2962
How to do manual supplier invoice entry? Hits: 4757
Price Matrix Hits: 3132
FAQ Linked Product Hits: 3015
FAQ Oil Change Management Hits: 3553
FAQ Kit Management Hits: 3212
Creating Product Hits: 3425
FAQ configuration of Categories and Type of Categories Hits: 3382
GEM-CLOUD Hits: 3083
List Of Options of the General Information - Option List Hits: 8969
Point of sale general Information Hits: 6590
faq Local Configuration Hits: 7639
FAQ Glass Module Hits: 8204
FAQ Fuel Module Hits: 8130
FAQ Tire Module Hits: 9153
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7671
FAQ Payables Hits: 5794
Configure multiple currencies for supplier purchases Hits: 5723
How to duplicate an invoice Hits: 2611
How to cancel / reverse an invoice Hits: 3059
Reporting Module Hits: 2966
FAQ - Punch Clock Hits: 5013
FAQ Vehicle File Hits: 6300
Verbal Approval Hits: 3052
FAQ Used Car Module Hits: 4071
FAQ Courtesy Car and Rental Software module Hits: 7619
FAQ - Part Return and Core Management Hits: 3390
FAQ - Internet Ordering Hits: 3169
FAQ Signature Pad Hits: 4323
FAQ GEM-WORK Hits: 3546
FAQ Sending Text message / SMS Hits: 3488
Work Order Hits: 3658
FAQ Agenda Hits: 14043
FAQ Quotation / Estimate Hits: 14546
Security Hits: 7469
Reports - End of fiscal year Hits: 4994
How to send / e-mail account statements - Hits: 7413
How to cancel / reverse account receivables payment Hits: 6369
Report: Account payables analysis on specific date Hits: 3918
The punch clock: procedure to put a job on Standby Hits: 5921
Express End of Day : to speed up the process Hits: 6203
GL: General Ledger Chart of Accounts Numbering System Hits: 12021
Example Hits: 2989
How to input a payroll transaction at the end of the month Hits: 6098
Internal note vs memo Hits: 2673
Easy module for national account management and follow up Hits: 6276
Reminders and statements blocked by your e-mail provider Hits: 6553
How to perform " End of day " procedure and why Hits: 7097
Set / assign GL account to a category Hits: 6822
How to create add modify GL account Hits: 6882
How to change the mileage in the vehicle's file? Hits: 6838
IMPORTANT: How to perform a backup of your database? Hits: 8271
How to configure / add / modify personalized links? Hits: 5545
How to change the duration of an appointment in the calendar Hits: 3046
Detailed or summary distribution report of transactions Hits: 5738
How to send your account sattements by e-mail / mail (display and print) Hits: 8577
FAQ Accounting Hits: 12066
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6925
How to set tax rate in the USA Hits: 6135
How to modify your account statement? Hits: 4405
How to configure ZEBRA printer in GEM-CAR? Hits: 6385
How to install ribbon for ZEBRA GX420T ? Hits: 6139
How to setup and use GEM-GLASS? Hits: 3585
How to configure, activate and use shop supplies? Hits: 7990
Refresh button in the punch module. Hits: 6651
How to print customer label directly from customer's file? Hits: 5917
How to add a document to a vehicle file? Hits: 6503
How to disable shop supplies for particular job? Hits: 6250
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6010
How to change the date of an invoice? Hits: 6971
How to print customer labels? / Customer report by visits. Hits: 8824
Cancel a payment on an invoice when the end of day is done Hits: 5144
How to change payment method on an invoice before the end of day Hits: 1932
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2433
Reference, who reffered us to you? Hits: 3182
Verbal authorization Hits: 6776
Total invoice search - V7.1 Hits: 5975
How to verify is your period is balanced Hits: 5975
Rental module - V7.1 Hits: 3197
E-mail List report for customers with active e-mail address Hits: 3718
FAQ GEM-CAR Configuration Hits: 9885
FAQ Inventory Hits: 4476
FAQ Cash Register Hits: 3705
FAQ Point of sale (POS) Old Hits: 3827
Analyze report for SMS / text message sent Hits: 8780
On screen signature / activate electronic signature Hits: 8834
How to purchase used vehicle and add it to the inventory? Hits: 6153
How to create special category for used vehicles? Hits: 7343
Suggested purchase list - color code Hits: 6067
How to send text messages from your Shop Management Software Hits: 5883
How to send SMS messages Hits: 3597
How to create SMS templates Hits: 7148
How to activate the SMS function for a particular customer Hits: 5082
Summary of new customers with charts - V7.0 Hits: 3670
Sales analysis report with charts - V7.0 Hits: 4565
Monthly / Yearly sales report with charts - V7.0 Hits: 7547
Monthly sales report by product with charts - V7.0 Hits: 5064
Advertising on invoices - V7.1 Hits: 3640
Sales report by advisor with average and charts Hits: 6019
Sales report by payment method with charts - V7.1 Hits: 5830
Sales report by clerk with charts - V7.1 Hits: 4461
Sales summary report by category with charts - V7.1 Hits: 4906
Get paid anywhere by credit card using your mobile and Square Hits: 5629
Table of content - FAQ Hits: 27919
Managing inactive customers and deleting them - V7.0 Hits: 7097
Display discount on invoice Hits: 8540
Reprint or email an invoice from a work order in the history Hits: 9323
Modify the logo that appears on the packing shipping slip Hits: 6162
Performing a return on a new, guaranteed or defective Hits: 8479
Use the old core option to manage returns Hits: 7875
Configure the supplier check specification template Hits: 6699
Manage car rentals according to the vehicle’s mileage Hits: 6260
Schedule of rental of tools & equipment in your software Hits: 6426
Create a quick list of preferred items to add to an estimate Hits: 3074
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 9973
Understanding the different reminder templates to send Hits: 9427
Activate color labels for the customer's line of credit Hits: 8606
How to Activate and Configure the Cash Drawer? Hits: 6258
Modify/reverse a payment method of invoice before end of day Hits: 8116
How to activate the preventative maintenance by model Hits: 7654
How to add money to your cash drawer during the day Hits: 6956
How to use Gift Cards / Rebate / Discount Hits: 7432
Send statements, estimates and invoices to different email Hits: 12143
How to create a category in GEM-CAR Hits: 15709
How to run Teamviewer - Portable ? Hits: 9284
Wired vs Wireless Networking in the Shop Hits: 6121
How to record payments for a supplier paid by VISA and Mastercard Hits: 6046
Updating Service Packs with Windows 8 Hits: 5644
Updating Service Packs with Windows 7 Hits: 6038
Getting ready to install GEM-CAR Hits: 7770
Importing inventory products from Excel or CSV files Hits: 13699
Canadian Tax rate by province Hits: 7133
Minimum System Requirements Hits: 5709
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 6983
GEM-MECANIC Hits: 21571
Taxes configuration by customers Hits: 7185
FAQ by Module | GEM-CAR frequently asked questions Hits: 41491
How to transfer a vehicle/car from one customer to another Hits: 8826
How to transfer a vehicle/car from one customer to another Hits: 4064
Billing with insurance deductible and taxes for a customer Hits: 7733
Configuring GEM-CAR with Terminal Server Hits: 6528
DYMO configuration sticker printer for Bar code & key labels Hits: 7900
Print your label for next service: Oil change label software Hits: 11910
Configuration the Zebra printer: Oil change label stickers Hits: 10612
Data from sales report is different for the same date range Hits: 8791
How to handle a customer's bad debts Hits: 7097
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2844
Printing individual labels for barcodes without a logo/price Hits: 7237
Printing water resistant tire labels with a Zebra Hits: 6161
Printing plasticized tire labels with high-strength glue Hits: 3471
Replacement/alternative parts or alternate products Hits: 11637
Management of delivery orders with multiple addresses Hits: 6416
How to create price matrix? / Setup price matrix Hits: 9771
How to send reminder letters with double-window envelopes Hits: 6403
Fold statements so that they fit in window envelopes Hits: 8588
Truck fleet management with preventative maintenance / PEP Hits: 6567
Vehicle file transfer function using the car’s VIN Hits: 7054
Client’s contact information transfer from 411 USA & CANADA Hits: 6446
Used vehicles-cars/exchanges/consignment with financing Hits: 6492
Problems with management of specific duties,environment fees Hits: 6499
How to configure categories with the general ledger / type Hits: 8498
Reasons that affect the Performance by bay/technician report Hits: 6406
Create tire storage codes with different rates and quantity Hits: 6702
How to print a report for a set of items in a kit Hits: 6205
Transferring parts from the NAPA Prolink site causes issues Hits: 6088
Transferring parts that are not in inventory into DAVE / WHI Hits: 6028
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5432
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6756
Pay a supplier invoice via the cash register / petty cash Hits: 9132
How to enter money in the cash register ? Hits: 7921
How to create a cash register Hits: 7529
Manage NSF check cashing : easy steps Hits: 5980
How to print out a list of detailed invoices with the cost price Hits: 3322
How to change the date format on a particular workstation Hits: 5754
How to change the client number Hits: 3451
Purchasing via the POS and core management Hits: 7658
Validate if your customers are loyal : visits and sales Hits: 3818
Analyze activity and sales per department & job type Hits: 6047
Configure the body/text of an estimate email with a signature Hits: 8435
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4695
Reprint an end-of-day report that is printed/closed Hits: 5501
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3268
How to assign a language of correspondence Hits: 6065
How to add a logo in a reminder letter, e.g.: CAA Hits: 8906
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7499
How to reprint a supplier cheque - V6.0 Hits: 2239
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4603
When making purchases, how not to create all the items on inventory ? Hits: 2161
Change the duration that archives are displayed in history Hits: 4258
Activate or close your cash register at the end of the day Hits: 6839
Configuration to memorize parts on a job like an oil change Hits: 6541
How does GEM-CAR calculate the taxes? Hits: 5715
Manage windshield & glass change/installation with insurance Hits: 5813
Validate if the invoice contains the address (send reminder) Hits: 6372
How to know if a preventive maintenance option is activated Hits: 6514
How to know if a job is still pending in the time stamp/punch clock Hits: 6380
Create used-vehicle stock number via the POS Hits: 7104
Management of multiple tax levels for delivery out of area Hits: 5525
How to deactivate the postal code format to enter a zip code Hits: 6171
Analyzing Sales Report: do you have loyal customer? Hits: 4924
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4207
How to print out and analyze your sales reports Hits: 4974
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4465
Can I Send Reminder Emails? Hits: 7778
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3604
How to print out a supplier cheque journal report - V7.0 Hits: 6630
Generate the age of accounts payable by supplier Hits: 6890
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7753
How to reprint a supplier cheque Hits: 5197
Change order position of your bay in the agenda/calendar Hits: 6420
How to export the items in your inventory to Excel or CSV Hits: 5934
Measure the return on sending customer's reminder by email Hits: 4064
How product categories work Hits: 7568
Reprint an end-of-day report that is printed/closed Hits: 3352
Managing insurance deductibles for insurer files Hits: 6114
How to track your customers number of visits and sales ? - V6.0 Hits: 2316
Simply Accounting and Quickbooks transfer Hits: 7841
How to create your logo by yourself Hits: 5723
How to create or add your logo on your estimate or invoice Hits: 6357
How to invert print and display on the display icon Hits: 5668
How to add information faster and easy GEM-PEN Hits: 3534
How to show the subtotal for each job Hits: 5807
How to change taxes: multiple taxes levels management Hits: 6832
Find your SMTP address - complete List Hits: 19277
SMTP List Hits: 6223
Entering previous account statement amounts and balances Hits: 7225
Print the list of tires required for tomorrow’s appointment Hits: 7233
Entering your SMTP address. E-mail estimates and invoices Hits: 7513
Creating tires in inventory, searching for available tires Hits: 8285
Change, add or modify payment methods : direct deposit Hits: 7934
Creating job packages or kits Hits: 7962
Updating the tire retail prices by make/brand or model Hits: 6759
Use national accounts / third party invoicing Hits: 6374
How to configure and print receipts on a coupon printer. Hits: 7670
Activate parts memory on a job: oil change package Hits: 6631
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6863
Map directions to go from the shop to the customer Hits: 7220
Activate automatic OEM preventative maintenance reminder Hits: 7331
How to create and/or change User Names and PW? Hits: 6330
Search for parts sold to a specific customer in history Hits: 4301
How to download the Internet Explorer 11.0 upgrade Hits: 6988
How to change, modify or see the item cost on the POS window Hits: 8735
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4262
How to activate the Truck Tab for customer vehicle data? Hits: 8171
Create and print a new tire storage label from your software Hits: 8830
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6113
How to improve your computer's performance? Hits: 6020
Receive and enter your purchase invoices via the POS Hits: 7405
Invoice a different bill to or a National Account Hits: 6118
Create GL and payment method for an Account to an Account? Hits: 6480
Display inventory location on a shipping slip Hits: 6661
Put a customer on credit block / pending for credit approval Hits: 6407
Canadian Federal Fuel Taxes Hits: 6482
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6581
Canadian & Quebec taxes on fuel and petroleum products Hits: 6539
Specific Duty & recycling fees for new tire are taxable Hits: 6759
My color printer is very slow, I would like buy a faster one Hits: 5380
How do I manage fuel sales in my GEM-CAR software Hits: 9228
My printer prints my reports and documents outside the page margins Hits: 6033
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6141
Receivables in my End of Day report no longer balance Hits: 7062
Little squares or rectangles are showing on my reports Hits: 5676
Send my invoice to the attention of a specific person Hits: 14418
Register a deposit and collect the balance later Hits: 6440
How can I change font in GEM-CAR Hits: 6585
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8476
Invoices and reports are not printing at the correct printer Hits: 6577
How can I add another customer to the same telephone number? Hits: 6541
Transfer French description from CARQUEST’s Weblink Hits: 6859
Your Sales by Sales Rep report is empty Hits: 5028
The accounts receivable code (AR) no longer works Hits: 9789
Reserve on hold parts, materials, tires for an estimate Hits: 6268
How to set discounts or prices for group or fleet accounts Hits: 6594
Change/modify the credit terms or conditions in your invoice Hits: 6797
Enter a default regional area code, city and province/state Hits: 6024
How do I activate and use the Sort key and quick search Hits: 5934
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6731
Change the internet Login information of your tire supplier Hits: 9064
How to assign price levels and link these to parts and tires Hits: 7083
How can a product be automatically linked or associated Hits: 7442
Printing customer labels for promotions or Christmas cards Hits: 7777
How to create Reminders? Hits: 10427
How to configure security levels by user Hits: 7339
How do I change the promotional message on my invoices. Hits: 6225
How do I print labels for the customer monthly statements? Hits: 8904
What Label model should I purchase for barcode printing? Hits: 5460
Block the software from sending a reminder to a customer Hits: 9149
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4112
How do I enter a tax included dollars amount on an item Hits: 2763
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5112
Are there any user manuals or guides available for GEM-CAR? Hits: 6224
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9042
Measuring Production Performance: Technician/Mechanic Hits: 11602
Billing a commercial customer (taxes, insurance & deductible) Hits: 2190
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8863
When selecting a client, the estimates list does not appear Hits: 8699
Change the work order template for inspection, truck, tires Hits: 9236
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1663
Integrate a catalog/price list products Hits: 9019
Modify/adjust cost price in the history /sales reports / POS Hits: 9729
Find a payment from a supplier invoice: report Hits: 1668
FAQ - Tire Storage Software for tire store and distributor Hits: 13792

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