GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 41383
Early suppliers payment discounts of 2% good or bad? Hits: 1492
Top 10 Tips to reduce your inventory of parts Hits: 1459
GEM-BOOKS - Accounting and payroll software Hits: 3311
Change rate/hourly rate by batch or by category Hits: 2029
Robert Thibert wheel software catalog integration Hits: 2735
Create a list of customers to check if someone cancels their appointment ? Hits: 1887
Add a personalized field to a customer file or in the company Hits: 1871
Print a customer list with detail of their vehicle Hits: 1897
Changing the default quantity of a product when adding it to the POS Hits: 1954
Hide / display de quantities on the delivery / packing slip Hits: 1990
GEM-CAR provides free accounting software solutions? Hits: 10714
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3809
Acomba - recommended accounting software Hits: 3726
Quickbooks: accounting software compatible with GEM-CAR Hits: 3880
10.5 Reasons for using the GEM-CAR calendar Hits: 2404
Tax settings : Special configurations Hits: 2822
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3581
How to manage / calculate / generate Administrative Fees ? Hits: 3311
How to export data from CARS to GEM-CAR Hits: 2673
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2581
Set deductible Hits: 2579
Printing the rental agreement Hits: 2663
Fuel sales report Hits: 2681
How to search for an alternative part from the POS Hits: 2956
Set reminder for driver's license renewal Hits: 2829
Show preventative maintenance as a popup in the POS Hits: 2945
Specific duty of tire sales report Hits: 2691
Updating the 9 price level from an Excel file Hits: 2852
Printing colored labels by season Hits: 2486
Creation of linked product as "Specific duty" Hits: 2629
Linking specific duties Hits: 2709
Where to save tire size front and rear in the customer file Hits: 2478
Sales report and statistics Hits: 2685
Searching from the POS for customer by name or other criteria Hits: 2649
How to access main customer information in one click in the POS Hits: 2985
Print timestamp on the invoice Hits: 3053
How to pay a bill using multiple payment modes Hits: 2795
How to access the supplier list from the POS in 1 click Hits: 2604
Setting default GL ledger Hits: 2509
Setting the tax level by supplier Hits: 2393
How to change the time range for invoices displayed in history Hits: 2567
Template for supplier importation Hits: 2493
You don't have Excel, use a CSV file Hits: 3606
How to show all 9 level of pricing in the POS for 1 item Hits: 2799
Configuration of a file with the right column header Hits: 2558
How to set the 9 levels of pricing in the inventory Hits: 2740
How to search for the list of package from the POS Hits: 2381
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2696
How to add a part and a quick tip to add multiple parts Hits: 2549
How to scan the VIN from the punch Hits: 2763
How to add a reminder from the punch Hits: 2559
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2488
Configuration of the color code for the status of a job Hits: 2867
How does the supervisor window work to correct timestamp Hits: 2655
Top 10.5 reasons to use the punch clock Hits: 2373
How to loan money to an employee and keep trace Hits: 2247
How the next visit is planned automatically by the software Hits: 2275
How to see the history of the vehicle from all owners Hits: 2315
How to add an option to the vehicle Hits: 2449
How to add a picture of the car Hits: 2613
How to leave a trace that you have returned tires to the customer Hits: 2257
Used car inventory value Hits: 2329
How to track the cost of a vehicle: purchase and repair Hits: 2259
Printing tire labels using different colors by season Hits: 2168
Selling your shop/garage: ensure a healthy transition Hits: 2029
Tire size list from the storage Hits: 3197
Tire storage value for insurance Hits: 2225
How do I know if a customer has tires in storage Hits: 2072
Tire Storage Configuration Hits: 2721
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2299
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2093
How to add a personalized link Hits: 2089
How to change the back color of the invoice Hits: 2256
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2090
How to access other distributors from the POS: using the right click Hits: 2038
Activate your CARFAX VIN decoder Hits: 2924
Activating Mitchell labor transfer Hits: 2656
Activate your ALL DATA labor transfer from the POS Hits: 2113
How does the search icon works Hits: 2124
How to change the customer’s vehicle on an existing estimate Hits: 3780
How to make a customer tax exempt? Hits: 1952
Automatic spellcheck in GEM-CAR Hits: 2181
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 1989
How to use NAPA VIN decoder vs CARFAX Hits: 2712
Internal client configuration for invoices without sales Hits: 2724
How to read tire sizes? Hits: 2596
Punch window report for the payroll Hits: 1996
Use & associate/link an associated product: Specific Duty Hits: 2695
Configuration of the workshop equipment Hits: 2613
Management of steps/status & classification of estimates Hits: 1909
Order note / title to manage promise time Hits: 2039
Configuration of Environmental Management Fee (EMF) Hits: 2264
How to change the default value for oil changes Hits: 1993
How to re-print an already printed / closed end of day report Hits: 1957
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1841
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2386
Add a new internet distributor/supplier for parts catalog Hits: 2843
Connecting multiple users on the same Internet catalogue distributor Hits: 1979
How to manage NSF Hits: 2093
Quickly find an appointment for a customer booking Hits: 2127
Access a UCDA Car Sale Contract Hits: 2029
The Cost Price does not Show in the Point of Sale Hits: 1997
Sales and Purchases in Foreign Currencies - Exchange Hits: 2064
Stock you filter inventory based on make and model not ABC Hits: 2103
List of new customers in a month to sent promotion Hits: 2008
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2060
Configure and use AutoServe1 inspection sheets Hits: 2227
Inventory Transaction: purchases, sold, manual adjustment Hits: 2126
How to return unused products from your inventory Hits: 2096
Partial Payments with Discount to Suppliers Hits: 1973
Quick access to kits from POS Hits: 2359
Adding or creating a barcode to a product Hits: 2270
Use multiple monitor on the cloud using RDP Hits: 2047
History a vehicle vs the history of a customer's vehicle Hits: 2858
Advance Kits for wheels : pros and cons Hits: 2164
The GEM-2D : New wireless barcode reader 2D Hits: 2638
List Oil change label model with or without logo for Zebra Hits: 2146
Label model with barcode for inventory Hits: 2378
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2451
Does GEM-CAR offer a complete accounting software solution ? Hits: 2373
Payroll Software Module : Save Time and Money Hits: 3071
generate automatic purchase order using the minimum quantity Hits: 2586
Set minimum and maximum quantity in a product / inventory Hits: 2529
View a list of item were the stock level is bellow minimum Hits: 2596
How to Configure GEM-LINK? Hits: 2090
Transfer data history from over 100 repair shop software/SMS Hits: 3649
Default label configuration for GEM-CAR barcode size Hits: 2361
Demographic sales report and zip code / postal code structure Hits: 3029
How to delete unused products Hits: 3822
How to generate an inventory report Hits: 2358
How to configure GEM-CAR to use a multi-tray printer Hits: 2662
Export or print out a list of customers emails Hits: 2953
Activate your spell check in GEM-CAR using Windows 10 Hits: 1886
Example of recommended inspections for specific types of jobs Hits: 2391
Re-activate/bring back inspection sheets lost after update Hits: 2381
How to display entry and exit mileage on estimates/invoices Hits: 2472
Double-click in the calendar to expand long notes Hits: 2267
Activate an existing yet inactive tire storage Hits: 2305
Remove outdated estimates Hits: 2274
How to activate your shop's SiriusXM account? Hits: 3414
How to activate and use GEM-SCAN - Version 13 Hits: 3484
First Remote Connection Procedure: Cloud Hits: 2443
How to locate individual customers from your sales report Hits: 1916
How to activate existing but inactive tire storage Hits: 2888
Dispatch module Hits: 2048
Change matrix of groups/items that already are in inventory Hits: 4501
Removing the blank space at the bottom of your invoice Hits: 2173
Automatically schedule jobs in the calendar from punch clock Hits: 2015
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2322
Setting a default printer in Windows 10 Hits: 2648
How to take out a list of tire storage Hits: 3860
How to make end of day of payables Hits: 2450
Associate an inspection report with a job: GEM-WORK Hits: 2594
Hourly labor cost, how to do the math Hits: 2470
Multi-window/screen : open calendar/point of sale and check Hits: 2373
Add overpayment (deposit) as a credit in receivables Hits: 2724
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2112
Taking out an inventory transaction report Hits: 5461
Account receivable analysis and aging report for customers Hits: 2834
How to add a Hybrid or Electric vehicle model Hits: 2319
End of the month procedure Hits: 4019
How to generate a list of customers with upcoming reminders Hits: 2443
Punch Clock : What is the "Stop" button for? Hits: 3090
How to save reports and files from Cloud to your local drive Hits: 2695
How to add kits faster in an estimate Hits: 2475
How to use the fast order feature of Napa Prolink SE Hits: 3223
GEM-CONNECT module : procedures Hits: 1853
Start selling tires online: TireConnect catalog integration Hits: 4187
Tire search Hits: 2564
Validation of QST and GST numbers: It is your responsibility Hits: 10951
How to setup GEM-MONEY Hits: 5596
How to update GEM-CAR Hits: 1755
Procedure to print a vehicle's sale contract Hits: 3419
How to send an e-mail and print an invoice at the same time Hits: 2488
How to configure GEM-CHAT - live chat software in your SMS Hits: 4504
How to set a fixed price on an oil change kit Hits: 3460
Manage NSF and how to put the transaction back in receivable Hits: 3116
Add style and colors to notes and internal memos Hits: 3121
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5100
How to manage different products and job categories Hits: 4561
How to get a customer list with a vehicle Hits: 3165
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3371
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4076
How to find a customer's postal code in the POS (12.0.0) Hits: 3480
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3797
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3264
How to view the POS in full screen (12.0.0) Hits: 3954
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3521
Vehicle importation Hits: 3406
How to change the POS icons Hits: 3520
Email addresses by advisor Hits: 2580
Tire storage tip: printing colored labels Hits: 3100
Change the message at the bottom of account statements Hits: 2696
Why aren't the distributions and sales reports balancing? Hits: 3827
GL configuration by department Hits: 3019
Incorrect inventory tracking, possible causes? Hits: 3771
How to track payment history of a specific customer. Hits: 3051
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4195
Multi-location/Multi-enterprise: configuration & options Hits: 3586
Tax table calculation by province for Canada Hits: 3520
Updating to version 11.0.6 Hits: 3651
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5237
List of Shop Management Software: automated data conversion Hits: 3876
New Internet links available in GEM-LINK Hits: 6582
How to track deleted item Hits: 3627
Select different Invoice model/template: fuel, distribution Hits: 4882
Promotional plastic key chain with bar code to open a file Hits: 5089
How to set up an account with Partstech Hits: 6121
GEM-CARD : Credit Card Processing Program Benefits Hits: 5749
How to calculate the cost of your shop supply and apply it Hits: 4073
Inventory adjustment value to do in your accounting Software Hits: 3069
Looking for an invoice by product number Hits: 3349
How to calculate the cost on a job in an estimate / work order ? Hits: 3288
How to calculate the cost and your margin on the workshop equipment? Hits: 3436
Unblock An Order Hits: 3259
How To Change The Product Code? Hits: 3268
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6844
GEM-CHECK Digital Inspection Module Hits: 4536
Transactions for your accounting software for reconciliation Hits: 9630
Change, hide or display the hourly labor rate on invoices Hits: 10211
Add a job to a quote so it doesn't show in the punch clock Hits: 3748
How to add a new customer? Hits: 6840
How to print out the summary of tax distributions report on purchases? Hits: 3686
How to print in black and white and both sides of paper? Hits: 4215
The power of text messaging (SMS) from GEM-CAR Hits: 6565
How to setup and print your key tags? Hits: 5767
Performance report by work bay / technician and payroll Hits: 7425
How to bill a linked customer (e.g. Insurance)? Hits: 4181
How to link a kit to your tire categories? Hits: 5118
How to update the products price by applying a new matrix? Hits: 3882
How to schedule a long job in the Calendar? Hits: 3267
How to setup and use the card processing terminal? Hits: 3992
How to print a statement with detailed payments? Hits: 5434
How to activate and configure Worldpac SpeedDial? Hits: 8277
How to generate a discount on an account receivable? Hits: 3745
How to setup and use your barcode reader? Hits: 6575
How to change and manage the taxes Hits: 3428
How to change the font size of the legal text on the invoice? Hits: 5039
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5007
Display only available inventory in search results window Hits: 4579
Detailed internal work report Hits: 5111
How to generate a core to return? Hits: 5101
Where to find the local & direct phone lines for Support? Hits: 4746
How to transfer a tire storage to another vehicle? Hits: 6657
Yearly sales report for a product through the Inventory window (New) Hits: 5410
Is the deposit taxable or not, and what is its cost? Hits: 3001
Understanding product types of job/products in inventory V6.0 Hits: 2892
Post a supplier bill with parts used in multiple Work Orders Hits: 3027
How to disconnect a user? Hits: 3012
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 3992
How to export Invoicing transactions to TEXT files Hits: 2983
New core tracking system! Hits: 4873
How to disable CARFAX for a specific customer Hits: 4723
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5104
Display an alternate delivery address on the invoice Hits: 4840
Invoice with a past date and limit how far you can go Hits: 2943
What's the visual aid to know that hours have been modified? Hits: 4380
Search customer by plate from the "License" field Hits: 4192
Inventory report by line code (9.1+) Hits: 4004
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4497
The meaning of the color codes in the Point of Sale Hits: 5839
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4728
Promised time : where do we put it in the POS Hits: 3089
How do we know in which bin to place the parts that are received for a job? Hits: 3189
Update 411 in GEM-CAR Hits: 3452
Configuration of General Information Hits: 6340
ML - Sharing History Hits: 6730
FAQ : Managing inventory using Min / Max Hits: 8154
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3107
How to setup and use National Accounts Hits: 4257
Management of National Accounts Hits: 3703
How to use IP address on station(s) to speed up the connection to server? Hits: 4109
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2903
Pay Supplier by Credit Card Hits: 4285
2 free alternatives when you don`t have Excel Hits: 5585
GEM-CAR Hits: 3665
Where to place the license file and what it is? Hits: 3670
How to change a payment method on an invoice before the end of day Hits: 3897
How to connect to the cloud using your tablet or phone Hits: 4104
Setup your SMTP server to send email (change/edit password) Hits: 5268
Age Of Account Transfer or importation of receivable from Excel Hits: 4330
Reformatting accounting aging to import receivable in Excel Hits: 4133
Vehicle Makes and Models Management Hits: 3592
How to add item to drop down menu with no spy glass Hits: 3637
How to print vehicle list by customer? Hits: 3361
How to work with GEM-CAR from home/remote: free option Hits: 9355
Used Car Module: New classification feature added Hits: 5686
How to quickly create an invoice? (5 steps) Hits: 3485
Printing multiple copies of invoices Hits: 6869
Create a kit from the Point of Sale Hits: 5438
How to integrate and use NAPA Prolink SE? Hits: 5722
Term & Condition for GEM-TIRE Hits: 3353
Save a copy of estimates sent by email Hits: 3185
Vehicle down time analysis report Hits: 3435
Actions that cause an unbalanced inventory Hits: 3789
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3750
End of the month procedure for accounting & reporting Hits: 6719
How to export/import customers/suppliers/ from Acomba Hits: 5489
How to share a printer Hits: 3590
When managing utility bills choose: apply taxes or not Hits: 5265
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6626
Top reasons why our customers aren't using a bridge Hits: 9283
Changing the customer of an existing estimate Hits: 2905
How to reprint a supplier cheque Hits: 3176
Search by license plate number with CARFAX Hits: 4992
CARFAX - End user license agreement / Terms and conditions Hits: 3668
Create step / classification of the quote Hits: 4041
How to search a customer by vehicle informations Hits: 6221
How to make a partial payment on a supplier invoice Hits: 6506
How to bill the tax only on the invoice Hits: 5744
How to change a supplier number Hits: 6683
How to merge the vehicles of a customer (with their history) Hits: 8069
Create or modify a bank used for supplier payment Hits: 6253
Set default option automatically Hits: 6411
Set Miles or KM by default Hits: 6471
Print customer aging Hits: 6115
How to create a bloc to manage training / holiday Hits: 6386
Block management in the calendar for training & holiday Hits: 5887
How to configure and link properly your GL accounts? Hits: 6261
How to import GL accounts from excel file? Hits: 6715
How to make a tax only invoice? Hits: 4932
How to create a new product in the POS screen? Hits: 7184
FAQ Acomba Hits: 8801
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8777
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23354
Multi-Location Hits: 7226
FAQ GEM-CLOUD Hits: 8005
FAQ Production Module Hits: 7376
FAQ Transmission Module Hits: 6921
FAQ Automotive Club Hits: 2707
FAQ Automotive Club Module Hits: 7775
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12930
FAQ Hosting Solution Hits: 6122
Retreading Module Hits: 9846
GPS Tracking Hits: 7312
Supplier Importation / Exportation Hits: 2564
FAQ Help Hits: 3608
FAQ Unit cost analysis Hits: 7604
FAQ Truck Management with specific options Hits: 2647
FAQ Government Inspection Hits: 7932
FAQ Distribution Hits: 3377
FAQ Supplier Importation/Exportation Hits: 7679
FAQ Survey Hits: 9027
Fuel Module Configuration Hits: 2613
Creating bank and payment method for supplier payment Hits: 8062
FAQ Customer Importation | Import data from repair shop software Hits: 19045
How to block invoicing if the credit limit is reached? Hits: 3151
FAQ_ Printing Cheque/Check Hits: 10097
Remote Hits: 2557
SMS Benefits and limitation Hits: 6151
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3845
FAQ Reminders Hits: 3203
Reporting Receivables\Payables Hits: 5820
Reporting Sales Hits: 5049
Reporting Customers Hits: 6627
FAQ Invoices Hits: 4279
FAQ Customer Management | GEM-CAR manage customer Hits: 19155
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6786
How to change a customer number / How to merge clients Hits: 6683
AVR. labels for tire storage Hits: 7185
Planning Hits: 2615
End Of Day Hits: 3661
FAQ Special Tire Search by Criteria Hits: 12929
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13334
Tire National Account Management software - HELP Hits: 13982
Tax Management Hits: 7255
FAQ Group Discount Hits: 8590
FAQ Product Importation/exportation Hits: 2955
How to do manual supplier invoice entry? Hits: 4751
Price Matrix Hits: 3129
FAQ Linked Product Hits: 3012
FAQ Oil Change Management Hits: 3549
FAQ Kit Management Hits: 3208
Creating Product Hits: 3418
FAQ configuration of Categories and Type of Categories Hits: 3376
GEM-CLOUD Hits: 3071
List Of Options of the General Information - Option List Hits: 8963
Point of sale general Information Hits: 6582
faq Local Configuration Hits: 7632
FAQ Glass Module Hits: 8196
FAQ Fuel Module Hits: 8126
FAQ Tire Module Hits: 9133
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7664
FAQ Payables Hits: 5784
Configure multiple currencies for supplier purchases Hits: 5714
How to duplicate an invoice Hits: 2603
How to cancel / reverse an invoice Hits: 3056
Reporting Module Hits: 2963
FAQ - Punch Clock Hits: 5009
FAQ Vehicle File Hits: 6288
Verbal Approval Hits: 3044
FAQ Used Car Module Hits: 4066
FAQ Courtesy Car and Rental Software module Hits: 7614
FAQ - Part Return and Core Management Hits: 3387
FAQ - Internet Ordering Hits: 3166
FAQ Signature Pad Hits: 4319
FAQ GEM-WORK Hits: 3543
FAQ Sending Text message / SMS Hits: 3480
Work Order Hits: 3651
FAQ Agenda Hits: 14022
FAQ Quotation / Estimate Hits: 14502
Security Hits: 7462
Reports - End of fiscal year Hits: 4988
How to send / e-mail account statements - Hits: 7398
How to cancel / reverse account receivables payment Hits: 6367
Report: Account payables analysis on specific date Hits: 3914
The punch clock: procedure to put a job on Standby Hits: 5906
Express End of Day : to speed up the process Hits: 6172
GL: General Ledger Chart of Accounts Numbering System Hits: 12009
Example Hits: 2985
How to input a payroll transaction at the end of the month Hits: 6079
Internal note vs memo Hits: 2668
Easy module for national account management and follow up Hits: 6270
Reminders and statements blocked by your e-mail provider Hits: 6535
How to perform " End of day " procedure and why Hits: 7071
Set / assign GL account to a category Hits: 6801
How to create add modify GL account Hits: 6863
How to change the mileage in the vehicle's file? Hits: 6817
IMPORTANT: How to perform a backup of your database? Hits: 8256
How to configure / add / modify personalized links? Hits: 5540
How to change the duration of an appointment in the calendar Hits: 3043
Detailed or summary distribution report of transactions Hits: 5731
How to send your account sattements by e-mail / mail (display and print) Hits: 8571
FAQ Accounting Hits: 12059
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6918
How to set tax rate in the USA Hits: 6129
How to modify your account statement? Hits: 4401
How to configure ZEBRA printer in GEM-CAR? Hits: 6381
How to install ribbon for ZEBRA GX420T ? Hits: 6132
How to setup and use GEM-GLASS? Hits: 3579
How to configure, activate and use shop supplies? Hits: 7983
Refresh button in the punch module. Hits: 6635
How to print customer label directly from customer's file? Hits: 5912
How to add a document to a vehicle file? Hits: 6494
How to disable shop supplies for particular job? Hits: 6235
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6005
How to change the date of an invoice? Hits: 6943
How to print customer labels? / Customer report by visits. Hits: 8807
Cancel a payment on an invoice when the end of day is done Hits: 5122
How to change payment method on an invoice before the end of day Hits: 1926
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2427
Reference, who reffered us to you? Hits: 3177
Verbal authorization Hits: 6762
Total invoice search - V7.1 Hits: 5972
How to verify is your period is balanced Hits: 5968
Rental module - V7.1 Hits: 3194
E-mail List report for customers with active e-mail address Hits: 3712
FAQ GEM-CAR Configuration Hits: 9881
FAQ Inventory Hits: 4465
FAQ Cash Register Hits: 3702
FAQ Point of sale (POS) Old Hits: 3820
Analyze report for SMS / text message sent Hits: 8738
On screen signature / activate electronic signature Hits: 8811
How to purchase used vehicle and add it to the inventory? Hits: 6135
How to create special category for used vehicles? Hits: 7323
Suggested purchase list - color code Hits: 6059
How to send text messages from your Shop Management Software Hits: 5856
How to send SMS messages Hits: 3593
How to create SMS templates Hits: 7133
How to activate the SMS function for a particular customer Hits: 5064
Summary of new customers with charts - V7.0 Hits: 3666
Sales analysis report with charts - V7.0 Hits: 4561
Monthly / Yearly sales report with charts - V7.0 Hits: 7537
Monthly sales report by product with charts - V7.0 Hits: 5059
Advertising on invoices - V7.1 Hits: 3638
Sales report by advisor with average and charts Hits: 6017
Sales report by payment method with charts - V7.1 Hits: 5823
Sales report by clerk with charts - V7.1 Hits: 4458
Sales summary report by category with charts - V7.1 Hits: 4903
Get paid anywhere by credit card using your mobile and Square Hits: 5623
Table of content - FAQ Hits: 27911
Managing inactive customers and deleting them - V7.0 Hits: 7090
Display discount on invoice Hits: 8520
Reprint or email an invoice from a work order in the history Hits: 9313
Modify the logo that appears on the packing shipping slip Hits: 6155
Performing a return on a new, guaranteed or defective Hits: 8458
Use the old core option to manage returns Hits: 7855
Configure the supplier check specification template Hits: 6698
Manage car rentals according to the vehicle’s mileage Hits: 6258
Schedule of rental of tools & equipment in your software Hits: 6417
Create a quick list of preferred items to add to an estimate Hits: 3069
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 9950
Understanding the different reminder templates to send Hits: 9408
Activate color labels for the customer's line of credit Hits: 8589
How to Activate and Configure the Cash Drawer? Hits: 6250
Modify/reverse a payment method of invoice before end of day Hits: 8098
How to activate the preventative maintenance by model Hits: 7630
How to add money to your cash drawer during the day Hits: 6938
How to use Gift Cards / Rebate / Discount Hits: 7425
Send statements, estimates and invoices to different email Hits: 12110
How to create a category in GEM-CAR Hits: 15686
How to run Teamviewer - Portable ? Hits: 9265
Wired vs Wireless Networking in the Shop Hits: 6116
How to record payments for a supplier paid by VISA and Mastercard Hits: 6044
Updating Service Packs with Windows 8 Hits: 5641
Updating Service Packs with Windows 7 Hits: 6032
Getting ready to install GEM-CAR Hits: 7759
Importing inventory products from Excel or CSV files Hits: 13684
Canadian Tax rate by province Hits: 7125
Minimum System Requirements Hits: 5701
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 6978
GEM-MECANIC Hits: 21537
Taxes configuration by customers Hits: 7179
FAQ by Module | GEM-CAR frequently asked questions Hits: 41448
How to transfer a vehicle/car from one customer to another Hits: 8807
How to transfer a vehicle/car from one customer to another Hits: 4055
Billing with insurance deductible and taxes for a customer Hits: 7718
Configuring GEM-CAR with Terminal Server Hits: 6525
DYMO configuration sticker printer for Bar code & key labels Hits: 7893
Print your label for next service: Oil change label software Hits: 11884
Configuration the Zebra printer: Oil change label stickers Hits: 10608
Data from sales report is different for the same date range Hits: 8784
How to handle a customer's bad debts Hits: 7093
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2842
Printing individual labels for barcodes without a logo/price Hits: 7232
Printing water resistant tire labels with a Zebra Hits: 6152
Printing plasticized tire labels with high-strength glue Hits: 3465
Replacement/alternative parts or alternate products Hits: 11606
Management of delivery orders with multiple addresses Hits: 6410
How to create price matrix? / Setup price matrix Hits: 9757
How to send reminder letters with double-window envelopes Hits: 6396
Fold statements so that they fit in window envelopes Hits: 8584
Truck fleet management with preventative maintenance / PEP Hits: 6546
Vehicle file transfer function using the car’s VIN Hits: 7036
Client’s contact information transfer from 411 USA & CANADA Hits: 6443
Used vehicles-cars/exchanges/consignment with financing Hits: 6476
Problems with management of specific duties,environment fees Hits: 6496
How to configure categories with the general ledger / type Hits: 8475
Reasons that affect the Performance by bay/technician report Hits: 6391
Create tire storage codes with different rates and quantity Hits: 6699
How to print a report for a set of items in a kit Hits: 6190
Transferring parts from the NAPA Prolink site causes issues Hits: 6085
Transferring parts that are not in inventory into DAVE / WHI Hits: 6020
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5420
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6741
Pay a supplier invoice via the cash register / petty cash Hits: 9109
How to enter money in the cash register ? Hits: 7902
How to create a cash register Hits: 7514
Manage NSF check cashing : easy steps Hits: 5972
How to print out a list of detailed invoices with the cost price Hits: 3320
How to change the date format on a particular workstation Hits: 5750
How to change the client number Hits: 3444
Purchasing via the POS and core management Hits: 7643
Validate if your customers are loyal : visits and sales Hits: 3814
Analyze activity and sales per department & job type Hits: 6029
Configure the body/text of an estimate email with a signature Hits: 8417
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4687
Reprint an end-of-day report that is printed/closed Hits: 5486
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3250
How to assign a language of correspondence Hits: 6057
How to add a logo in a reminder letter, e.g.: CAA Hits: 8874
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7494
How to reprint a supplier cheque - V6.0 Hits: 2237
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4599
When making purchases, how not to create all the items on inventory ? Hits: 2154
Change the duration that archives are displayed in history Hits: 4241
Activate or close your cash register at the end of the day Hits: 6837
Configuration to memorize parts on a job like an oil change Hits: 6523
How does GEM-CAR calculate the taxes? Hits: 5713
Manage windshield & glass change/installation with insurance Hits: 5812
Validate if the invoice contains the address (send reminder) Hits: 6357
How to know if a preventive maintenance option is activated Hits: 6500
How to know if a job is still pending in the time stamp/punch clock Hits: 6365
Create used-vehicle stock number via the POS Hits: 7083
Management of multiple tax levels for delivery out of area Hits: 5523
How to deactivate the postal code format to enter a zip code Hits: 6169
Analyzing Sales Report: do you have loyal customer? Hits: 4921
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4204
How to print out and analyze your sales reports Hits: 4972
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4463
Can I Send Reminder Emails? Hits: 7761
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3598
How to print out a supplier cheque journal report - V7.0 Hits: 6614
Generate the age of accounts payable by supplier Hits: 6886
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7744
How to reprint a supplier cheque Hits: 5193
Change order position of your bay in the agenda/calendar Hits: 6410
How to export the items in your inventory to Excel or CSV Hits: 5917
Measure the return on sending customer's reminder by email Hits: 4061
How product categories work Hits: 7550
Reprint an end-of-day report that is printed/closed Hits: 3348
Managing insurance deductibles for insurer files Hits: 6103
How to track your customers number of visits and sales ? - V6.0 Hits: 2314
Simply Accounting and Quickbooks transfer Hits: 7823
How to create your logo by yourself Hits: 5721
How to create or add your logo on your estimate or invoice Hits: 6348
How to invert print and display on the display icon Hits: 5664
How to add information faster and easy GEM-PEN Hits: 3532
How to show the subtotal for each job Hits: 5798
How to change taxes: multiple taxes levels management Hits: 6831
Find your SMTP address - complete List Hits: 19260
SMTP List Hits: 6215
Entering previous account statement amounts and balances Hits: 7219
Print the list of tires required for tomorrow’s appointment Hits: 7215
Entering your SMTP address. E-mail estimates and invoices Hits: 7504
Creating tires in inventory, searching for available tires Hits: 8270
Change, add or modify payment methods : direct deposit Hits: 7913
Creating job packages or kits Hits: 7946
Updating the tire retail prices by make/brand or model Hits: 6741
Use national accounts / third party invoicing Hits: 6369
How to configure and print receipts on a coupon printer. Hits: 7663
Activate parts memory on a job: oil change package Hits: 6615
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6858
Map directions to go from the shop to the customer Hits: 7214
Activate automatic OEM preventative maintenance reminder Hits: 7310
How to create and/or change User Names and PW? Hits: 6323
Search for parts sold to a specific customer in history Hits: 4299
How to download the Internet Explorer 11.0 upgrade Hits: 6970
How to change, modify or see the item cost on the POS window Hits: 8718
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4258
How to activate the Truck Tab for customer vehicle data? Hits: 8153
Create and print a new tire storage label from your software Hits: 8827
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6107
How to improve your computer's performance? Hits: 6013
Receive and enter your purchase invoices via the POS Hits: 7401
Invoice a different bill to or a National Account Hits: 6111
Create GL and payment method for an Account to an Account? Hits: 6476
Display inventory location on a shipping slip Hits: 6644
Put a customer on credit block / pending for credit approval Hits: 6403
Canadian Federal Fuel Taxes Hits: 6476
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6569
Canadian & Quebec taxes on fuel and petroleum products Hits: 6531
Specific Duty & recycling fees for new tire are taxable Hits: 6747
My color printer is very slow, I would like buy a faster one Hits: 5379
How do I manage fuel sales in my GEM-CAR software Hits: 9221
My printer prints my reports and documents outside the page margins Hits: 6017
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6120
Receivables in my End of Day report no longer balance Hits: 7036
Little squares or rectangles are showing on my reports Hits: 5672
Send my invoice to the attention of a specific person Hits: 14413
Register a deposit and collect the balance later Hits: 6438
How can I change font in GEM-CAR Hits: 6579
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8455
Invoices and reports are not printing at the correct printer Hits: 6572
How can I add another customer to the same telephone number? Hits: 6538
Transfer French description from CARQUEST’s Weblink Hits: 6840
Your Sales by Sales Rep report is empty Hits: 5023
The accounts receivable code (AR) no longer works Hits: 9781
Reserve on hold parts, materials, tires for an estimate Hits: 6255
How to set discounts or prices for group or fleet accounts Hits: 6592
Change/modify the credit terms or conditions in your invoice Hits: 6778
Enter a default regional area code, city and province/state Hits: 6021
How do I activate and use the Sort key and quick search Hits: 5932
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6726
Change the internet Login information of your tire supplier Hits: 9039
How to assign price levels and link these to parts and tires Hits: 7065
How can a product be automatically linked or associated Hits: 7425
Printing customer labels for promotions or Christmas cards Hits: 7769
How to create Reminders? Hits: 10407
How to configure security levels by user Hits: 7324
How do I change the promotional message on my invoices. Hits: 6221
How do I print labels for the customer monthly statements? Hits: 8895
What Label model should I purchase for barcode printing? Hits: 5456
Block the software from sending a reminder to a customer Hits: 9130
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4106
How do I enter a tax included dollars amount on an item Hits: 2760
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5094
Are there any user manuals or guides available for GEM-CAR? Hits: 6215
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9023
Measuring Production Performance: Technician/Mechanic Hits: 11576
Billing a commercial customer (taxes, insurance & deductible) Hits: 2182
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8845
When selecting a client, the estimates list does not appear Hits: 8679
Change the work order template for inspection, truck, tires Hits: 9203
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1659
Integrate a catalog/price list products Hits: 8999
Modify/adjust cost price in the history /sales reports / POS Hits: 9701
Find a payment from a supplier invoice: report Hits: 1664
FAQ - Tire Storage Software for tire store and distributor Hits: 13776

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