GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
Toggle Navigation
Open menu
  • Home
  • Product
    • GEM-CAR
      • Inventory
      • Point of Sale
      • Scheduler Management
      • GEM-CLOUD
      • Signature pad
      • Online repair guide
      • Text messaging
      • Digital Inspection & WO
      • Windshield and glass
      • Fleet and trucks
      • Electronic punch clock software for the automotive industry
    • GEM-CAR pricing
      • How to get a free GEM-CAR?
      • Pricing
      • Promo
        • Promo for new shop
    • Modules / Features
    • Videos
      • Youtube Channel
    • Flyer about the software
      • GEM-CAR
      • GEM-BOOKS
    • Free Demo
  • Why us?
    • Benefits
    • Testimonials
    • Advantages
    • Customer's List
    • Partner's List
  • About us
    • Mission
    • Our Offices
    • Jobs
    • Refer a mechanical workshop
  • Support
    • GEM-University
    • Technical Support
      • Call us
      • Agent Login
    • FAQ's
    • FAQ by Module
    • GEM - ESHOP
    • Training
      • GEMINAR
      • GEM-CAR Convention
  • Events
  • News
  • FR
  • (866) 848-8282
Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 41649
Early suppliers payment discounts of 2% good or bad? Hits: 1521
Top 10 Tips to reduce your inventory of parts Hits: 1487
GEM-BOOKS - Accounting and payroll software Hits: 3368
Change rate/hourly rate by batch or by category Hits: 2065
Robert Thibert wheel software catalog integration Hits: 2769
Create a list of customers to check if someone cancels their appointment ? Hits: 1911
Add a personalized field to a customer file or in the company Hits: 1897
Print a customer list with detail of their vehicle Hits: 1941
Changing the default quantity of a product when adding it to the POS Hits: 1987
Hide / display de quantities on the delivery / packing slip Hits: 2033
GEM-CAR provides free accounting software solutions? Hits: 10760
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3839
Acomba - recommended accounting software Hits: 3786
Quickbooks: accounting software compatible with GEM-CAR Hits: 3926
10.5 Reasons for using the GEM-CAR calendar Hits: 2442
Tax settings : Special configurations Hits: 2854
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3656
How to manage / calculate / generate Administrative Fees ? Hits: 3352
How to export data from CARS to GEM-CAR Hits: 2716
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2609
Set deductible Hits: 2615
Printing the rental agreement Hits: 2712
Fuel sales report Hits: 2725
How to search for an alternative part from the POS Hits: 2985
Set reminder for driver's license renewal Hits: 2880
Show preventative maintenance as a popup in the POS Hits: 2999
Specific duty of tire sales report Hits: 2718
Updating the 9 price level from an Excel file Hits: 2878
Printing colored labels by season Hits: 2521
Creation of linked product as "Specific duty" Hits: 2658
Linking specific duties Hits: 2741
Where to save tire size front and rear in the customer file Hits: 2502
Sales report and statistics Hits: 2719
Searching from the POS for customer by name or other criteria Hits: 2676
How to access main customer information in one click in the POS Hits: 3014
Print timestamp on the invoice Hits: 3081
How to pay a bill using multiple payment modes Hits: 2823
How to access the supplier list from the POS in 1 click Hits: 2636
Setting default GL ledger Hits: 2540
Setting the tax level by supplier Hits: 2411
How to change the time range for invoices displayed in history Hits: 2598
Template for supplier importation Hits: 2506
You don't have Excel, use a CSV file Hits: 3637
How to show all 9 level of pricing in the POS for 1 item Hits: 2827
Configuration of a file with the right column header Hits: 2593
How to set the 9 levels of pricing in the inventory Hits: 2763
How to search for the list of package from the POS Hits: 2394
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2730
How to add a part and a quick tip to add multiple parts Hits: 2566
How to scan the VIN from the punch Hits: 2794
How to add a reminder from the punch Hits: 2611
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2520
Configuration of the color code for the status of a job Hits: 2894
How does the supervisor window work to correct timestamp Hits: 2676
Top 10.5 reasons to use the punch clock Hits: 2414
How to loan money to an employee and keep trace Hits: 2304
How the next visit is planned automatically by the software Hits: 2304
How to see the history of the vehicle from all owners Hits: 2343
How to add an option to the vehicle Hits: 2481
How to add a picture of the car Hits: 2653
How to leave a trace that you have returned tires to the customer Hits: 2286
Used car inventory value Hits: 2363
How to track the cost of a vehicle: purchase and repair Hits: 2286
Printing tire labels using different colors by season Hits: 2200
Selling your shop/garage: ensure a healthy transition Hits: 2056
Tire size list from the storage Hits: 3230
Tire storage value for insurance Hits: 2256
How do I know if a customer has tires in storage Hits: 2115
Tire Storage Configuration Hits: 2744
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2325
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2120
How to add a personalized link Hits: 2118
How to change the back color of the invoice Hits: 2282
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2119
How to access other distributors from the POS: using the right click Hits: 2057
Activate your CARFAX VIN decoder Hits: 2951
Activating Mitchell labor transfer Hits: 2685
Activate your ALL DATA labor transfer from the POS Hits: 2140
How does the search icon works Hits: 2173
How to change the customer’s vehicle on an existing estimate Hits: 3829
How to make a customer tax exempt? Hits: 1980
Automatic spellcheck in GEM-CAR Hits: 2207
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2022
How to use NAPA VIN decoder vs CARFAX Hits: 2748
Internal client configuration for invoices without sales Hits: 2746
How to read tire sizes? Hits: 2663
Punch window report for the payroll Hits: 2019
Use & associate/link an associated product: Specific Duty Hits: 2714
Configuration of the workshop equipment Hits: 2626
Management of steps/status & classification of estimates Hits: 1923
Order note / title to manage promise time Hits: 2055
Configuration of Environmental Management Fee (EMF) Hits: 2286
How to change the default value for oil changes Hits: 2010
How to re-print an already printed / closed end of day report Hits: 1971
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1858
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2397
Add a new internet distributor/supplier for parts catalog Hits: 2869
Connecting multiple users on the same Internet catalogue distributor Hits: 1990
How to manage NSF Hits: 2105
Quickly find an appointment for a customer booking Hits: 2144
Access a UCDA Car Sale Contract Hits: 2040
The Cost Price does not Show in the Point of Sale Hits: 2019
Sales and Purchases in Foreign Currencies - Exchange Hits: 2098
Stock you filter inventory based on make and model not ABC Hits: 2132
List of new customers in a month to sent promotion Hits: 2035
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2089
Configure and use AutoServe1 inspection sheets Hits: 2250
Inventory Transaction: purchases, sold, manual adjustment Hits: 2148
How to return unused products from your inventory Hits: 2120
Partial Payments with Discount to Suppliers Hits: 2026
Quick access to kits from POS Hits: 2393
Adding or creating a barcode to a product Hits: 2299
Use multiple monitor on the cloud using RDP Hits: 2070
History a vehicle vs the history of a customer's vehicle Hits: 2881
Advance Kits for wheels : pros and cons Hits: 2194
The GEM-2D : New wireless barcode reader 2D Hits: 2673
List Oil change label model with or without logo for Zebra Hits: 2166
Label model with barcode for inventory Hits: 2406
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2483
Does GEM-CAR offer a complete accounting software solution ? Hits: 2399
Payroll Software Module : Save Time and Money Hits: 3094
generate automatic purchase order using the minimum quantity Hits: 2617
Set minimum and maximum quantity in a product / inventory Hits: 2548
View a list of item were the stock level is bellow minimum Hits: 2631
How to Configure GEM-LINK? Hits: 2120
Transfer data history from over 100 repair shop software/SMS Hits: 3686
Default label configuration for GEM-CAR barcode size Hits: 2394
Demographic sales report and zip code / postal code structure Hits: 3076
How to delete unused products Hits: 3858
How to generate an inventory report Hits: 2388
How to configure GEM-CAR to use a multi-tray printer Hits: 2696
Export or print out a list of customers emails Hits: 2984
Activate your spell check in GEM-CAR using Windows 10 Hits: 1916
Example of recommended inspections for specific types of jobs Hits: 2420
Re-activate/bring back inspection sheets lost after update Hits: 2406
How to display entry and exit mileage on estimates/invoices Hits: 2499
Double-click in the calendar to expand long notes Hits: 2298
Activate an existing yet inactive tire storage Hits: 2332
Remove outdated estimates Hits: 2299
How to activate your shop's SiriusXM account? Hits: 3432
How to activate and use GEM-SCAN - Version 13 Hits: 3510
First Remote Connection Procedure: Cloud Hits: 2450
How to locate individual customers from your sales report Hits: 1934
How to activate existing but inactive tire storage Hits: 2898
Dispatch module Hits: 2060
Change matrix of groups/items that already are in inventory Hits: 4545
Removing the blank space at the bottom of your invoice Hits: 2182
Automatically schedule jobs in the calendar from punch clock Hits: 2025
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2332
Setting a default printer in Windows 10 Hits: 2663
How to take out a list of tire storage Hits: 3879
How to make end of day of payables Hits: 2459
Associate an inspection report with a job: GEM-WORK Hits: 2621
Hourly labor cost, how to do the math Hits: 2488
Multi-window/screen : open calendar/point of sale and check Hits: 2387
Add overpayment (deposit) as a credit in receivables Hits: 2735
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2122
Taking out an inventory transaction report Hits: 5515
Account receivable analysis and aging report for customers Hits: 2857
How to add a Hybrid or Electric vehicle model Hits: 2331
End of the month procedure Hits: 4050
How to generate a list of customers with upcoming reminders Hits: 2453
Punch Clock : What is the "Stop" button for? Hits: 3117
How to save reports and files from Cloud to your local drive Hits: 2703
How to add kits faster in an estimate Hits: 2482
How to use the fast order feature of Napa Prolink SE Hits: 3243
GEM-CONNECT module : procedures Hits: 1880
Start selling tires online: TireConnect catalog integration Hits: 4226
Tire search Hits: 2575
Validation of QST and GST numbers: It is your responsibility Hits: 11048
How to setup GEM-MONEY Hits: 5636
How to update GEM-CAR Hits: 1761
Procedure to print a vehicle's sale contract Hits: 3436
How to send an e-mail and print an invoice at the same time Hits: 2526
How to configure GEM-CHAT - live chat software in your SMS Hits: 4528
How to set a fixed price on an oil change kit Hits: 3485
Manage NSF and how to put the transaction back in receivable Hits: 3136
Add style and colors to notes and internal memos Hits: 3138
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5125
How to manage different products and job categories Hits: 4570
How to get a customer list with a vehicle Hits: 3178
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3400
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4089
How to find a customer's postal code in the POS (12.0.0) Hits: 3494
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3821
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3272
How to view the POS in full screen (12.0.0) Hits: 3980
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3529
Vehicle importation Hits: 3418
How to change the POS icons Hits: 3532
Email addresses by advisor Hits: 2592
Tire storage tip: printing colored labels Hits: 3111
Change the message at the bottom of account statements Hits: 2705
Why aren't the distributions and sales reports balancing? Hits: 3834
GL configuration by department Hits: 3029
Incorrect inventory tracking, possible causes? Hits: 3796
How to track payment history of a specific customer. Hits: 3061
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4223
Multi-location/Multi-enterprise: configuration & options Hits: 3597
Tax table calculation by province for Canada Hits: 3549
Updating to version 11.0.6 Hits: 3663
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5251
List of Shop Management Software: automated data conversion Hits: 3912
New Internet links available in GEM-LINK Hits: 6615
How to track deleted item Hits: 3641
Select different Invoice model/template: fuel, distribution Hits: 4900
Promotional plastic key chain with bar code to open a file Hits: 5104
How to set up an account with Partstech Hits: 6168
GEM-CARD : Credit Card Processing Program Benefits Hits: 5782
How to calculate the cost of your shop supply and apply it Hits: 4094
Inventory adjustment value to do in your accounting Software Hits: 3108
Looking for an invoice by product number Hits: 3357
How to calculate the cost on a job in an estimate / work order ? Hits: 3303
How to calculate the cost and your margin on the workshop equipment? Hits: 3457
Unblock An Order Hits: 3274
How To Change The Product Code? Hits: 3277
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6885
GEM-CHECK Digital Inspection Module Hits: 4551
Transactions for your accounting software for reconciliation Hits: 9686
Change, hide or display the hourly labor rate on invoices Hits: 10236
Add a job to a quote so it doesn't show in the punch clock Hits: 3756
How to add a new customer? Hits: 6854
How to print out the summary of tax distributions report on purchases? Hits: 3729
How to print in black and white and both sides of paper? Hits: 4229
The power of text messaging (SMS) from GEM-CAR Hits: 6608
How to setup and print your key tags? Hits: 5780
Performance report by work bay / technician and payroll Hits: 7451
How to bill a linked customer (e.g. Insurance)? Hits: 4193
How to link a kit to your tire categories? Hits: 5138
How to update the products price by applying a new matrix? Hits: 3894
How to schedule a long job in the Calendar? Hits: 3278
How to setup and use the card processing terminal? Hits: 4007
How to print a statement with detailed payments? Hits: 5461
How to activate and configure Worldpac SpeedDial? Hits: 8333
How to generate a discount on an account receivable? Hits: 3753
How to setup and use your barcode reader? Hits: 6602
How to change and manage the taxes Hits: 3439
How to change the font size of the legal text on the invoice? Hits: 5054
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5037
Display only available inventory in search results window Hits: 4589
Detailed internal work report Hits: 5136
How to generate a core to return? Hits: 5136
Where to find the local & direct phone lines for Support? Hits: 4763
How to transfer a tire storage to another vehicle? Hits: 6671
Yearly sales report for a product through the Inventory window (New) Hits: 5432
Is the deposit taxable or not, and what is its cost? Hits: 3016
Understanding product types of job/products in inventory V6.0 Hits: 2897
Post a supplier bill with parts used in multiple Work Orders Hits: 3039
How to disconnect a user? Hits: 3031
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4008
How to export Invoicing transactions to TEXT files Hits: 2998
New core tracking system! Hits: 4885
How to disable CARFAX for a specific customer Hits: 4742
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5123
Display an alternate delivery address on the invoice Hits: 4855
Invoice with a past date and limit how far you can go Hits: 2958
What's the visual aid to know that hours have been modified? Hits: 4397
Search customer by plate from the "License" field Hits: 4197
Inventory report by line code (9.1+) Hits: 4033
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4509
The meaning of the color codes in the Point of Sale Hits: 5849
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4754
Promised time : where do we put it in the POS Hits: 3099
How do we know in which bin to place the parts that are received for a job? Hits: 3194
Update 411 in GEM-CAR Hits: 3466
Configuration of General Information Hits: 6350
ML - Sharing History Hits: 6746
FAQ : Managing inventory using Min / Max Hits: 8184
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3119
How to setup and use National Accounts Hits: 4285
Management of National Accounts Hits: 3720
How to use IP address on station(s) to speed up the connection to server? Hits: 4135
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2914
Pay Supplier by Credit Card Hits: 4299
2 free alternatives when you don`t have Excel Hits: 5608
GEM-CAR Hits: 3671
Where to place the license file and what it is? Hits: 3685
How to change a payment method on an invoice before the end of day Hits: 3908
How to connect to the cloud using your tablet or phone Hits: 4124
Setup your SMTP server to send email (change/edit password) Hits: 5284
Age Of Account Transfer or importation of receivable from Excel Hits: 4353
Reformatting accounting aging to import receivable in Excel Hits: 4177
Vehicle Makes and Models Management Hits: 3611
How to add item to drop down menu with no spy glass Hits: 3650
How to print vehicle list by customer? Hits: 3370
How to work with GEM-CAR from home/remote: free option Hits: 9385
Used Car Module: New classification feature added Hits: 5736
How to quickly create an invoice? (5 steps) Hits: 3498
Printing multiple copies of invoices Hits: 6881
Create a kit from the Point of Sale Hits: 5483
How to integrate and use NAPA Prolink SE? Hits: 5758
Term & Condition for GEM-TIRE Hits: 3368
Save a copy of estimates sent by email Hits: 3196
Vehicle down time analysis report Hits: 3448
Actions that cause an unbalanced inventory Hits: 3800
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3759
End of the month procedure for accounting & reporting Hits: 6753
How to export/import customers/suppliers/ from Acomba Hits: 5511
How to share a printer Hits: 3606
When managing utility bills choose: apply taxes or not Hits: 5277
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6656
Top reasons why our customers aren't using a bridge Hits: 9335
Changing the customer of an existing estimate Hits: 2913
How to reprint a supplier cheque Hits: 3193
Search by license plate number with CARFAX Hits: 5035
CARFAX - End user license agreement / Terms and conditions Hits: 3703
Create step / classification of the quote Hits: 4062
How to search a customer by vehicle informations Hits: 6243
How to make a partial payment on a supplier invoice Hits: 6530
How to bill the tax only on the invoice Hits: 5774
How to change a supplier number Hits: 6699
How to merge the vehicles of a customer (with their history) Hits: 8124
Create or modify a bank used for supplier payment Hits: 6269
Set default option automatically Hits: 6436
Set Miles or KM by default Hits: 6495
Print customer aging Hits: 6130
How to create a bloc to manage training / holiday Hits: 6426
Block management in the calendar for training & holiday Hits: 5903
How to configure and link properly your GL accounts? Hits: 6279
How to import GL accounts from excel file? Hits: 6743
How to make a tax only invoice? Hits: 4961
How to create a new product in the POS screen? Hits: 7212
FAQ Acomba Hits: 8827
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8800
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23375
Multi-Location Hits: 7242
FAQ GEM-CLOUD Hits: 8023
FAQ Production Module Hits: 7401
FAQ Transmission Module Hits: 6941
FAQ Automotive Club Hits: 2726
FAQ Automotive Club Module Hits: 7793
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12950
FAQ Hosting Solution Hits: 6138
Retreading Module Hits: 9864
GPS Tracking Hits: 7330
Supplier Importation / Exportation Hits: 2573
FAQ Help Hits: 3621
FAQ Unit cost analysis Hits: 7618
FAQ Truck Management with specific options Hits: 2657
FAQ Government Inspection Hits: 7945
FAQ Distribution Hits: 3391
FAQ Supplier Importation/Exportation Hits: 7691
FAQ Survey Hits: 9042
Fuel Module Configuration Hits: 2625
Creating bank and payment method for supplier payment Hits: 8079
FAQ Customer Importation | Import data from repair shop software Hits: 19064
How to block invoicing if the credit limit is reached? Hits: 3184
FAQ_ Printing Cheque/Check Hits: 10109
Remote Hits: 2568
SMS Benefits and limitation Hits: 6179
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3859
FAQ Reminders Hits: 3217
Reporting Receivables\Payables Hits: 5833
Reporting Sales Hits: 5072
Reporting Customers Hits: 6649
FAQ Invoices Hits: 4302
FAQ Customer Management | GEM-CAR manage customer Hits: 19181
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6808
How to change a customer number / How to merge clients Hits: 6725
AVR. labels for tire storage Hits: 7198
Planning Hits: 2623
End Of Day Hits: 3681
FAQ Special Tire Search by Criteria Hits: 12943
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13353
Tire National Account Management software - HELP Hits: 14001
Tax Management Hits: 7268
FAQ Group Discount Hits: 8614
FAQ Product Importation/exportation Hits: 2971
How to do manual supplier invoice entry? Hits: 4768
Price Matrix Hits: 3141
FAQ Linked Product Hits: 3023
FAQ Oil Change Management Hits: 3561
FAQ Kit Management Hits: 3223
Creating Product Hits: 3430
FAQ configuration of Categories and Type of Categories Hits: 3392
GEM-CLOUD Hits: 3103
List Of Options of the General Information - Option List Hits: 8986
Point of sale general Information Hits: 6605
faq Local Configuration Hits: 7648
FAQ Glass Module Hits: 8213
FAQ Fuel Module Hits: 8139
FAQ Tire Module Hits: 9168
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7680
FAQ Payables Hits: 5803
Configure multiple currencies for supplier purchases Hits: 5732
How to duplicate an invoice Hits: 2626
How to cancel / reverse an invoice Hits: 3067
Reporting Module Hits: 2972
FAQ - Punch Clock Hits: 5053
FAQ Vehicle File Hits: 6337
Verbal Approval Hits: 3059
FAQ Used Car Module Hits: 4089
FAQ Courtesy Car and Rental Software module Hits: 7629
FAQ - Part Return and Core Management Hits: 3401
FAQ - Internet Ordering Hits: 3177
FAQ Signature Pad Hits: 4340
FAQ GEM-WORK Hits: 3555
FAQ Sending Text message / SMS Hits: 3495
Work Order Hits: 3669
FAQ Agenda Hits: 14101
FAQ Quotation / Estimate Hits: 14606
Security Hits: 7480
Reports - End of fiscal year Hits: 5003
How to send / e-mail account statements - Hits: 7435
How to cancel / reverse account receivables payment Hits: 6381
Report: Account payables analysis on specific date Hits: 3925
The punch clock: procedure to put a job on Standby Hits: 5940
Express End of Day : to speed up the process Hits: 6215
GL: General Ledger Chart of Accounts Numbering System Hits: 12081
Example Hits: 2998
How to input a payroll transaction at the end of the month Hits: 6125
Internal note vs memo Hits: 2680
Easy module for national account management and follow up Hits: 6283
Reminders and statements blocked by your e-mail provider Hits: 6564
How to perform " End of day " procedure and why Hits: 7113
Set / assign GL account to a category Hits: 6832
How to create add modify GL account Hits: 6890
How to change the mileage in the vehicle's file? Hits: 6844
IMPORTANT: How to perform a backup of your database? Hits: 8287
How to configure / add / modify personalized links? Hits: 5556
How to change the duration of an appointment in the calendar Hits: 3051
Detailed or summary distribution report of transactions Hits: 5745
How to send your account sattements by e-mail / mail (display and print) Hits: 8586
FAQ Accounting Hits: 12077
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6945
How to set tax rate in the USA Hits: 6142
How to modify your account statement? Hits: 4412
How to configure ZEBRA printer in GEM-CAR? Hits: 6393
How to install ribbon for ZEBRA GX420T ? Hits: 6149
How to setup and use GEM-GLASS? Hits: 3594
How to configure, activate and use shop supplies? Hits: 8003
Refresh button in the punch module. Hits: 6659
How to print customer label directly from customer's file? Hits: 5922
How to add a document to a vehicle file? Hits: 6511
How to disable shop supplies for particular job? Hits: 6258
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6022
How to change the date of an invoice? Hits: 6990
How to print customer labels? / Customer report by visits. Hits: 8865
Cancel a payment on an invoice when the end of day is done Hits: 5154
How to change payment method on an invoice before the end of day Hits: 1937
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2440
Reference, who reffered us to you? Hits: 3190
Verbal authorization Hits: 6783
Total invoice search - V7.1 Hits: 5980
How to verify is your period is balanced Hits: 5986
Rental module - V7.1 Hits: 3206
E-mail List report for customers with active e-mail address Hits: 3723
FAQ GEM-CAR Configuration Hits: 9913
FAQ Inventory Hits: 4489
FAQ Cash Register Hits: 3710
FAQ Point of sale (POS) Old Hits: 3839
Analyze report for SMS / text message sent Hits: 8806
On screen signature / activate electronic signature Hits: 8862
How to purchase used vehicle and add it to the inventory? Hits: 6167
How to create special category for used vehicles? Hits: 7356
Suggested purchase list - color code Hits: 6073
How to send text messages from your Shop Management Software Hits: 5900
How to send SMS messages Hits: 3605
How to create SMS templates Hits: 7168
How to activate the SMS function for a particular customer Hits: 5091
Summary of new customers with charts - V7.0 Hits: 3681
Sales analysis report with charts - V7.0 Hits: 4574
Monthly / Yearly sales report with charts - V7.0 Hits: 7561
Monthly sales report by product with charts - V7.0 Hits: 5077
Advertising on invoices - V7.1 Hits: 3649
Sales report by advisor with average and charts Hits: 6026
Sales report by payment method with charts - V7.1 Hits: 5838
Sales report by clerk with charts - V7.1 Hits: 4467
Sales summary report by category with charts - V7.1 Hits: 4912
Get paid anywhere by credit card using your mobile and Square Hits: 5639
Table of content - FAQ Hits: 27926
Managing inactive customers and deleting them - V7.0 Hits: 7107
Display discount on invoice Hits: 8572
Reprint or email an invoice from a work order in the history Hits: 9354
Modify the logo that appears on the packing shipping slip Hits: 6173
Performing a return on a new, guaranteed or defective Hits: 8502
Use the old core option to manage returns Hits: 7887
Configure the supplier check specification template Hits: 6708
Manage car rentals according to the vehicle’s mileage Hits: 6273
Schedule of rental of tools & equipment in your software Hits: 6437
Create a quick list of preferred items to add to an estimate Hits: 3079
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10003
Understanding the different reminder templates to send Hits: 9446
Activate color labels for the customer's line of credit Hits: 8627
How to Activate and Configure the Cash Drawer? Hits: 6269
Modify/reverse a payment method of invoice before end of day Hits: 8125
How to activate the preventative maintenance by model Hits: 7689
How to add money to your cash drawer during the day Hits: 6969
How to use Gift Cards / Rebate / Discount Hits: 7441
Send statements, estimates and invoices to different email Hits: 12178
How to create a category in GEM-CAR Hits: 15731
How to run Teamviewer - Portable ? Hits: 9321
Wired vs Wireless Networking in the Shop Hits: 6132
How to record payments for a supplier paid by VISA and Mastercard Hits: 6053
Updating Service Packs with Windows 8 Hits: 5653
Updating Service Packs with Windows 7 Hits: 6050
Getting ready to install GEM-CAR Hits: 7779
Importing inventory products from Excel or CSV files Hits: 13738
Canadian Tax rate by province Hits: 7156
Minimum System Requirements Hits: 5727
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 6996
GEM-MECANIC Hits: 21618
Taxes configuration by customers Hits: 7199
FAQ by Module | GEM-CAR frequently asked questions Hits: 41546
How to transfer a vehicle/car from one customer to another Hits: 8843
How to transfer a vehicle/car from one customer to another Hits: 4092
Billing with insurance deductible and taxes for a customer Hits: 7749
Configuring GEM-CAR with Terminal Server Hits: 6542
DYMO configuration sticker printer for Bar code & key labels Hits: 7913
Print your label for next service: Oil change label software Hits: 11934
Configuration the Zebra printer: Oil change label stickers Hits: 10622
Data from sales report is different for the same date range Hits: 8808
How to handle a customer's bad debts Hits: 7109
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2852
Printing individual labels for barcodes without a logo/price Hits: 7274
Printing water resistant tire labels with a Zebra Hits: 6179
Printing plasticized tire labels with high-strength glue Hits: 3477
Replacement/alternative parts or alternate products Hits: 11672
Management of delivery orders with multiple addresses Hits: 6422
How to create price matrix? / Setup price matrix Hits: 9784
How to send reminder letters with double-window envelopes Hits: 6417
Fold statements so that they fit in window envelopes Hits: 8599
Truck fleet management with preventative maintenance / PEP Hits: 6577
Vehicle file transfer function using the car’s VIN Hits: 7067
Client’s contact information transfer from 411 USA & CANADA Hits: 6452
Used vehicles-cars/exchanges/consignment with financing Hits: 6505
Problems with management of specific duties,environment fees Hits: 6507
How to configure categories with the general ledger / type Hits: 8516
Reasons that affect the Performance by bay/technician report Hits: 6417
Create tire storage codes with different rates and quantity Hits: 6719
How to print a report for a set of items in a kit Hits: 6223
Transferring parts from the NAPA Prolink site causes issues Hits: 6091
Transferring parts that are not in inventory into DAVE / WHI Hits: 6057
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5443
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6768
Pay a supplier invoice via the cash register / petty cash Hits: 9152
How to enter money in the cash register ? Hits: 7932
How to create a cash register Hits: 7536
Manage NSF check cashing : easy steps Hits: 5988
How to print out a list of detailed invoices with the cost price Hits: 3330
How to change the date format on a particular workstation Hits: 5764
How to change the client number Hits: 3463
Purchasing via the POS and core management Hits: 7669
Validate if your customers are loyal : visits and sales Hits: 3824
Analyze activity and sales per department & job type Hits: 6057
Configure the body/text of an estimate email with a signature Hits: 8451
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4703
Reprint an end-of-day report that is printed/closed Hits: 5507
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3279
How to assign a language of correspondence Hits: 6077
How to add a logo in a reminder letter, e.g.: CAA Hits: 8928
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7507
How to reprint a supplier cheque - V6.0 Hits: 2248
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4621
When making purchases, how not to create all the items on inventory ? Hits: 2173
Change the duration that archives are displayed in history Hits: 4265
Activate or close your cash register at the end of the day Hits: 6872
Configuration to memorize parts on a job like an oil change Hits: 6553
How does GEM-CAR calculate the taxes? Hits: 5732
Manage windshield & glass change/installation with insurance Hits: 5820
Validate if the invoice contains the address (send reminder) Hits: 6381
How to know if a preventive maintenance option is activated Hits: 6524
How to know if a job is still pending in the time stamp/punch clock Hits: 6398
Create used-vehicle stock number via the POS Hits: 7113
Management of multiple tax levels for delivery out of area Hits: 5530
How to deactivate the postal code format to enter a zip code Hits: 6182
Analyzing Sales Report: do you have loyal customer? Hits: 4949
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4215
How to print out and analyze your sales reports Hits: 4983
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4479
Can I Send Reminder Emails? Hits: 7793
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3614
How to print out a supplier cheque journal report - V7.0 Hits: 6639
Generate the age of accounts payable by supplier Hits: 6907
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7765
How to reprint a supplier cheque Hits: 5205
Change order position of your bay in the agenda/calendar Hits: 6451
How to export the items in your inventory to Excel or CSV Hits: 5946
Measure the return on sending customer's reminder by email Hits: 4075
How product categories work Hits: 7592
Reprint an end-of-day report that is printed/closed Hits: 3363
Managing insurance deductibles for insurer files Hits: 6123
How to track your customers number of visits and sales ? - V6.0 Hits: 2330
Simply Accounting and Quickbooks transfer Hits: 7875
How to create your logo by yourself Hits: 5728
How to create or add your logo on your estimate or invoice Hits: 6367
How to invert print and display on the display icon Hits: 5674
How to add information faster and easy GEM-PEN Hits: 3542
How to show the subtotal for each job Hits: 5815
How to change taxes: multiple taxes levels management Hits: 6865
Find your SMTP address - complete List Hits: 19335
SMTP List Hits: 6264
Entering previous account statement amounts and balances Hits: 7233
Print the list of tires required for tomorrow’s appointment Hits: 7244
Entering your SMTP address. E-mail estimates and invoices Hits: 7519
Creating tires in inventory, searching for available tires Hits: 8292
Change, add or modify payment methods : direct deposit Hits: 7946
Creating job packages or kits Hits: 7972
Updating the tire retail prices by make/brand or model Hits: 6795
Use national accounts / third party invoicing Hits: 6383
How to configure and print receipts on a coupon printer. Hits: 7687
Activate parts memory on a job: oil change package Hits: 6643
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6870
Map directions to go from the shop to the customer Hits: 7225
Activate automatic OEM preventative maintenance reminder Hits: 7337
How to create and/or change User Names and PW? Hits: 6342
Search for parts sold to a specific customer in history Hits: 4310
How to download the Internet Explorer 11.0 upgrade Hits: 7001
How to change, modify or see the item cost on the POS window Hits: 8756
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4271
How to activate the Truck Tab for customer vehicle data? Hits: 8191
Create and print a new tire storage label from your software Hits: 8839
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6125
How to improve your computer's performance? Hits: 6032
Receive and enter your purchase invoices via the POS Hits: 7413
Invoice a different bill to or a National Account Hits: 6129
Create GL and payment method for an Account to an Account? Hits: 6492
Display inventory location on a shipping slip Hits: 6691
Put a customer on credit block / pending for credit approval Hits: 6414
Canadian Federal Fuel Taxes Hits: 6490
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6604
Canadian & Quebec taxes on fuel and petroleum products Hits: 6549
Specific Duty & recycling fees for new tire are taxable Hits: 6773
My color printer is very slow, I would like buy a faster one Hits: 5390
How do I manage fuel sales in my GEM-CAR software Hits: 9247
My printer prints my reports and documents outside the page margins Hits: 6047
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6152
Receivables in my End of Day report no longer balance Hits: 7077
Little squares or rectangles are showing on my reports Hits: 5685
Send my invoice to the attention of a specific person Hits: 14433
Register a deposit and collect the balance later Hits: 6450
How can I change font in GEM-CAR Hits: 6591
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8494
Invoices and reports are not printing at the correct printer Hits: 6583
How can I add another customer to the same telephone number? Hits: 6551
Transfer French description from CARQUEST’s Weblink Hits: 6868
Your Sales by Sales Rep report is empty Hits: 5042
The accounts receivable code (AR) no longer works Hits: 9801
Reserve on hold parts, materials, tires for an estimate Hits: 6279
How to set discounts or prices for group or fleet accounts Hits: 6604
Change/modify the credit terms or conditions in your invoice Hits: 6811
Enter a default regional area code, city and province/state Hits: 6035
How do I activate and use the Sort key and quick search Hits: 5940
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6742
Change the internet Login information of your tire supplier Hits: 9079
How to assign price levels and link these to parts and tires Hits: 7092
How can a product be automatically linked or associated Hits: 7457
Printing customer labels for promotions or Christmas cards Hits: 7783
How to create Reminders? Hits: 10445
How to configure security levels by user Hits: 7370
How do I change the promotional message on my invoices. Hits: 6228
How do I print labels for the customer monthly statements? Hits: 8917
What Label model should I purchase for barcode printing? Hits: 5477
Block the software from sending a reminder to a customer Hits: 9170
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4123
How do I enter a tax included dollars amount on an item Hits: 2777
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5129
Are there any user manuals or guides available for GEM-CAR? Hits: 6238
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9057
Measuring Production Performance: Technician/Mechanic Hits: 11629
Billing a commercial customer (taxes, insurance & deductible) Hits: 2203
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8882
When selecting a client, the estimates list does not appear Hits: 8725
Change the work order template for inspection, truck, tires Hits: 9259
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1680
Integrate a catalog/price list products Hits: 9037
Modify/adjust cost price in the history /sales reports / POS Hits: 9756
Find a payment from a supplier invoice: report Hits: 1683
FAQ - Tire Storage Software for tire store and distributor Hits: 13810

Point Of Sale

Punch Clock

Inventory

Suppliers

Customers

Tire Module

Tire Distribution

Configuration

Joomla Module OT Client Logos Scroller powered by OmegaTheme.com
  • You are here:  
  • Home

Follow Us


 
 
 
 

Contact Us


  • Toll Free: (866) 848-8282
  • (Canada and USA)

Navigation


  • GEM-CAR Features
  • Testimonials
  • Free demo
  • Price
  • FAQ

Confidentiality

  • Visit our confidentiality policy page

Back to Top

© 2025 GEM-CAR