GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 43140
Early suppliers payment discounts of 2% good or bad? Hits: 1600
Top 10 Tips to reduce your inventory of parts Hits: 1579
GEM-BOOKS - Accounting and payroll software Hits: 3518
Change rate/hourly rate by batch or by category Hits: 2155
Robert Thibert wheel software catalog integration Hits: 2909
Create a list of customers to check if someone cancels their appointment ? Hits: 1991
Add a personalized field to a customer file or in the company Hits: 1965
Print a customer list with detail of their vehicle Hits: 2043
Changing the default quantity of a product when adding it to the POS Hits: 2086
Hide / display de quantities on the delivery / packing slip Hits: 2114
GEM-CAR provides free accounting software solutions? Hits: 11027
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3983
Acomba - recommended accounting software Hits: 3966
Quickbooks: accounting software compatible with GEM-CAR Hits: 4089
10.5 Reasons for using the GEM-CAR calendar Hits: 2528
Tax settings : Special configurations Hits: 2946
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3877
How to manage / calculate / generate Administrative Fees ? Hits: 3496
How to export data from CARS to GEM-CAR Hits: 2833
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2666
Set deductible Hits: 2699
Printing the rental agreement Hits: 2790
Fuel sales report Hits: 2851
How to search for an alternative part from the POS Hits: 3076
Set reminder for driver's license renewal Hits: 3006
Show preventative maintenance as a popup in the POS Hits: 3098
Specific duty of tire sales report Hits: 2811
Updating the 9 price level from an Excel file Hits: 2950
Printing colored labels by season Hits: 2598
Creation of linked product as "Specific duty" Hits: 2728
Linking specific duties Hits: 2841
Where to save tire size front and rear in the customer file Hits: 2596
Sales report and statistics Hits: 2816
Searching from the POS for customer by name or other criteria Hits: 2749
How to access main customer information in one click in the POS Hits: 3107
Print timestamp on the invoice Hits: 3184
How to pay a bill using multiple payment modes Hits: 2916
How to access the supplier list from the POS in 1 click Hits: 2726
Setting default GL ledger Hits: 2637
Setting the tax level by supplier Hits: 2492
How to change the time range for invoices displayed in history Hits: 2699
Template for supplier importation Hits: 2588
You don't have Excel, use a CSV file Hits: 3745
How to show all 9 level of pricing in the POS for 1 item Hits: 2922
Configuration of a file with the right column header Hits: 2671
How to set the 9 levels of pricing in the inventory Hits: 2840
How to search for the list of package from the POS Hits: 2477
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2832
How to add a part and a quick tip to add multiple parts Hits: 2631
How to scan the VIN from the punch Hits: 2884
How to add a reminder from the punch Hits: 2688
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2592
Configuration of the color code for the status of a job Hits: 2968
How does the supervisor window work to correct timestamp Hits: 2743
Top 10.5 reasons to use the punch clock Hits: 2482
How to loan money to an employee and keep trace Hits: 2378
How the next visit is planned automatically by the software Hits: 2352
How to see the history of the vehicle from all owners Hits: 2414
How to add an option to the vehicle Hits: 2544
How to add a picture of the car Hits: 2754
How to leave a trace that you have returned tires to the customer Hits: 2348
Used car inventory value Hits: 2420
How to track the cost of a vehicle: purchase and repair Hits: 2351
Printing tire labels using different colors by season Hits: 2271
Selling your shop/garage: ensure a healthy transition Hits: 2121
Tire size list from the storage Hits: 3322
Tire storage value for insurance Hits: 2330
How do I know if a customer has tires in storage Hits: 2161
Tire Storage Configuration Hits: 2803
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2382
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2186
How to add a personalized link Hits: 2189
How to change the back color of the invoice Hits: 2359
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2192
How to access other distributors from the POS: using the right click Hits: 2114
Activate your CARFAX VIN decoder Hits: 3020
Activating Mitchell labor transfer Hits: 2765
Activate your ALL DATA labor transfer from the POS Hits: 2217
How does the search icon works Hits: 2244
How to change the customer’s vehicle on an existing estimate Hits: 3971
How to make a customer tax exempt? Hits: 2047
Automatic spellcheck in GEM-CAR Hits: 2268
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2100
How to use NAPA VIN decoder vs CARFAX Hits: 2888
Internal client configuration for invoices without sales Hits: 2823
How to read tire sizes? Hits: 2891
Punch window report for the payroll Hits: 2082
Use & associate/link an associated product: Specific Duty Hits: 2801
Configuration of the workshop equipment Hits: 2684
Management of steps/status & classification of estimates Hits: 1985
Order note / title to manage promise time Hits: 2114
Configuration of Environmental Management Fee (EMF) Hits: 2375
How to change the default value for oil changes Hits: 2083
How to re-print an already printed / closed end of day report Hits: 2007
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1922
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2440
Add a new internet distributor/supplier for parts catalog Hits: 2939
Connecting multiple users on the same Internet catalogue distributor Hits: 2040
How to manage NSF Hits: 2168
Quickly find an appointment for a customer booking Hits: 2220
Access a UCDA Car Sale Contract Hits: 2101
The Cost Price does not Show in the Point of Sale Hits: 2087
Sales and Purchases in Foreign Currencies - Exchange Hits: 2176
Stock you filter inventory based on make and model not ABC Hits: 2203
List of new customers in a month to sent promotion Hits: 2094
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2155
Configure and use AutoServe1 inspection sheets Hits: 2323
Inventory Transaction: purchases, sold, manual adjustment Hits: 2210
How to return unused products from your inventory Hits: 2198
Partial Payments with Discount to Suppliers Hits: 2102
Quick access to kits from POS Hits: 2465
Adding or creating a barcode to a product Hits: 2374
Use multiple monitor on the cloud using RDP Hits: 2143
History a vehicle vs the history of a customer's vehicle Hits: 2965
Advance Kits for wheels : pros and cons Hits: 2283
The GEM-2D : New wireless barcode reader 2D Hits: 2778
List Oil change label model with or without logo for Zebra Hits: 2234
Label model with barcode for inventory Hits: 2476
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2564
Does GEM-CAR offer a complete accounting software solution ? Hits: 2473
Payroll Software Module : Save Time and Money Hits: 3192
generate automatic purchase order using the minimum quantity Hits: 2687
Set minimum and maximum quantity in a product / inventory Hits: 2609
View a list of item were the stock level is bellow minimum Hits: 2699
How to Configure GEM-LINK? Hits: 2186
Transfer data history from over 100 repair shop software/SMS Hits: 3810
Default label configuration for GEM-CAR barcode size Hits: 2457
Demographic sales report and zip code / postal code structure Hits: 3271
How to delete unused products Hits: 3957
How to generate an inventory report Hits: 2470
How to configure GEM-CAR to use a multi-tray printer Hits: 2789
Export or print out a list of customers emails Hits: 3058
Activate your spell check in GEM-CAR using Windows 10 Hits: 1966
Example of recommended inspections for specific types of jobs Hits: 2472
Re-activate/bring back inspection sheets lost after update Hits: 2476
How to display entry and exit mileage on estimates/invoices Hits: 2558
Double-click in the calendar to expand long notes Hits: 2356
Activate an existing yet inactive tire storage Hits: 2423
Remove outdated estimates Hits: 2367
How to activate your shop's SiriusXM account? Hits: 3499
How to activate and use GEM-SCAN - Version 13 Hits: 3604
First Remote Connection Procedure: Cloud Hits: 2514
How to locate individual customers from your sales report Hits: 2010
How to activate existing but inactive tire storage Hits: 2984
Dispatch module Hits: 2133
Change matrix of groups/items that already are in inventory Hits: 4685
Removing the blank space at the bottom of your invoice Hits: 2229
Automatically schedule jobs in the calendar from punch clock Hits: 2083
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2412
Setting a default printer in Windows 10 Hits: 2742
How to take out a list of tire storage Hits: 3975
How to make end of day of payables Hits: 2538
Associate an inspection report with a job: GEM-WORK Hits: 2682
Hourly labor cost, how to do the math Hits: 2587
Multi-window/screen : open calendar/point of sale and check Hits: 2440
Add overpayment (deposit) as a credit in receivables Hits: 2785
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2175
Taking out an inventory transaction report Hits: 5670
Account receivable analysis and aging report for customers Hits: 2923
How to add a Hybrid or Electric vehicle model Hits: 2391
End of the month procedure Hits: 4156
How to generate a list of customers with upcoming reminders Hits: 2509
Punch Clock : What is the "Stop" button for? Hits: 3197
How to save reports and files from Cloud to your local drive Hits: 2766
How to add kits faster in an estimate Hits: 2541
How to use the fast order feature of Napa Prolink SE Hits: 3333
GEM-CONNECT module : procedures Hits: 1971
Start selling tires online: TireConnect catalog integration Hits: 4327
Tire search Hits: 2638
Validation of QST and GST numbers: It is your responsibility Hits: 11368
How to setup GEM-MONEY Hits: 5806
How to update GEM-CAR Hits: 1786
Procedure to print a vehicle's sale contract Hits: 3544
How to send an e-mail and print an invoice at the same time Hits: 2579
How to configure GEM-CHAT - live chat software in your SMS Hits: 4625
How to set a fixed price on an oil change kit Hits: 3540
Manage NSF and how to put the transaction back in receivable Hits: 3212
Add style and colors to notes and internal memos Hits: 3205
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5262
How to manage different products and job categories Hits: 4658
How to get a customer list with a vehicle Hits: 3244
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3488
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4152
How to find a customer's postal code in the POS (12.0.0) Hits: 3581
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3889
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3324
How to view the POS in full screen (12.0.0) Hits: 4081
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3590
Vehicle importation Hits: 3466
How to change the POS icons Hits: 3597
Email addresses by advisor Hits: 2637
Tire storage tip: printing colored labels Hits: 3169
Change the message at the bottom of account statements Hits: 2757
Why aren't the distributions and sales reports balancing? Hits: 3902
GL configuration by department Hits: 3082
Incorrect inventory tracking, possible causes? Hits: 3850
How to track payment history of a specific customer. Hits: 3116
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4291
Multi-location/Multi-enterprise: configuration & options Hits: 3673
Tax table calculation by province for Canada Hits: 3662
Updating to version 11.0.6 Hits: 3736
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5336
List of Shop Management Software: automated data conversion Hits: 4011
New Internet links available in GEM-LINK Hits: 6768
How to track deleted item Hits: 3711
Select different Invoice model/template: fuel, distribution Hits: 4968
Promotional plastic key chain with bar code to open a file Hits: 5183
How to set up an account with Partstech Hits: 6315
GEM-CARD : Credit Card Processing Program Benefits Hits: 5942
How to calculate the cost of your shop supply and apply it Hits: 4164
Inventory adjustment value to do in your accounting Software Hits: 3171
Looking for an invoice by product number Hits: 3432
How to calculate the cost on a job in an estimate / work order ? Hits: 3363
How to calculate the cost and your margin on the workshop equipment? Hits: 3554
Unblock An Order Hits: 3343
How To Change The Product Code? Hits: 3355
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7046
GEM-CHECK Digital Inspection Module Hits: 4621
Transactions for your accounting software for reconciliation Hits: 9973
Change, hide or display the hourly labor rate on invoices Hits: 10310
Add a job to a quote so it doesn't show in the punch clock Hits: 3819
How to add a new customer? Hits: 6954
How to print out the summary of tax distributions report on purchases? Hits: 3794
How to print in black and white and both sides of paper? Hits: 4315
The power of text messaging (SMS) from GEM-CAR Hits: 6735
How to setup and print your key tags? Hits: 6017
Performance report by work bay / technician and payroll Hits: 7545
How to bill a linked customer (e.g. Insurance)? Hits: 4289
How to link a kit to your tire categories? Hits: 5213
How to update the products price by applying a new matrix? Hits: 3953
How to schedule a long job in the Calendar? Hits: 3362
How to setup and use the card processing terminal? Hits: 4116
How to print a statement with detailed payments? Hits: 5528
How to activate and configure Worldpac SpeedDial? Hits: 8538
How to generate a discount on an account receivable? Hits: 3816
How to setup and use your barcode reader? Hits: 6737
How to change and manage the taxes Hits: 3508
How to change the font size of the legal text on the invoice? Hits: 5115
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5119
Display only available inventory in search results window Hits: 4671
Detailed internal work report Hits: 5228
How to generate a core to return? Hits: 5233
Where to find the local & direct phone lines for Support? Hits: 4860
How to transfer a tire storage to another vehicle? Hits: 6741
Yearly sales report for a product through the Inventory window (New) Hits: 5508
Is the deposit taxable or not, and what is its cost? Hits: 3090
Understanding product types of job/products in inventory V6.0 Hits: 2939
Post a supplier bill with parts used in multiple Work Orders Hits: 3094
How to disconnect a user? Hits: 3126
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4109
How to export Invoicing transactions to TEXT files Hits: 3073
New core tracking system! Hits: 4953
How to disable CARFAX for a specific customer Hits: 4817
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5204
Display an alternate delivery address on the invoice Hits: 4927
Invoice with a past date and limit how far you can go Hits: 3040
What's the visual aid to know that hours have been modified? Hits: 4457
Search customer by plate from the "License" field Hits: 4256
Inventory report by line code (9.1+) Hits: 4104
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4562
The meaning of the color codes in the Point of Sale Hits: 5922
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4824
Promised time : where do we put it in the POS Hits: 3164
How do we know in which bin to place the parts that are received for a job? Hits: 3250
Update 411 in GEM-CAR Hits: 3519
Configuration of General Information Hits: 6459
ML - Sharing History Hits: 6835
FAQ : Managing inventory using Min / Max Hits: 8321
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3204
How to setup and use National Accounts Hits: 4436
Management of National Accounts Hits: 3816
How to use IP address on station(s) to speed up the connection to server? Hits: 4240
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2979
Pay Supplier by Credit Card Hits: 4360
2 free alternatives when you don`t have Excel Hits: 5692
GEM-CAR Hits: 3729
Where to place the license file and what it is? Hits: 3790
How to change a payment method on an invoice before the end of day Hits: 3982
How to connect to the cloud using your tablet or phone Hits: 4199
Setup your SMTP server to send email (change/edit password) Hits: 5350
Age Of Account Transfer or importation of receivable from Excel Hits: 4422
Reformatting accounting aging to import receivable in Excel Hits: 4240
Vehicle Makes and Models Management Hits: 3717
How to add item to drop down menu with no spy glass Hits: 3725
How to print vehicle list by customer? Hits: 3447
How to work with GEM-CAR from home/remote: free option Hits: 9529
Used Car Module: New classification feature added Hits: 5808
How to quickly create an invoice? (5 steps) Hits: 3577
Printing multiple copies of invoices Hits: 6951
Create a kit from the Point of Sale Hits: 5547
How to integrate and use NAPA Prolink SE? Hits: 5882
Term & Condition for GEM-TIRE Hits: 3450
Save a copy of estimates sent by email Hits: 3277
Vehicle down time analysis report Hits: 3517
Actions that cause an unbalanced inventory Hits: 3878
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3818
End of the month procedure for accounting & reporting Hits: 6882
How to export/import customers/suppliers/ from Acomba Hits: 5592
How to share a printer Hits: 3677
When managing utility bills choose: apply taxes or not Hits: 5336
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6743
Top reasons why our customers aren't using a bridge Hits: 9473
Changing the customer of an existing estimate Hits: 2979
How to reprint a supplier cheque Hits: 3258
Search by license plate number with CARFAX Hits: 5172
CARFAX - End user license agreement / Terms and conditions Hits: 3792
Create step / classification of the quote Hits: 4130
How to search a customer by vehicle informations Hits: 6302
How to make a partial payment on a supplier invoice Hits: 6601
How to bill the tax only on the invoice Hits: 5835
How to change a supplier number Hits: 6790
How to merge the vehicles of a customer (with their history) Hits: 8249
Create or modify a bank used for supplier payment Hits: 6345
Set default option automatically Hits: 6507
Set Miles or KM by default Hits: 6566
Print customer aging Hits: 6192
How to create a bloc to manage training / holiday Hits: 6635
Block management in the calendar for training & holiday Hits: 6004
How to configure and link properly your GL accounts? Hits: 6377
How to import GL accounts from excel file? Hits: 6860
How to make a tax only invoice? Hits: 5036
How to create a new product in the POS screen? Hits: 7307
FAQ Acomba Hits: 8957
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8926
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23472
Multi-Location Hits: 7322
FAQ GEM-CLOUD Hits: 8129
FAQ Production Module Hits: 7514
FAQ Transmission Module Hits: 7044
FAQ Automotive Club Hits: 2797
FAQ Automotive Club Module Hits: 7876
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13041
FAQ Hosting Solution Hits: 6205
Retreading Module Hits: 9933
GPS Tracking Hits: 7416
Supplier Importation / Exportation Hits: 2628
FAQ Help Hits: 3693
FAQ Unit cost analysis Hits: 7699
FAQ Truck Management with specific options Hits: 2739
FAQ Government Inspection Hits: 8042
FAQ Distribution Hits: 3464
FAQ Supplier Importation/Exportation Hits: 7771
FAQ Survey Hits: 9135
Fuel Module Configuration Hits: 2699
Creating bank and payment method for supplier payment Hits: 8175
FAQ Customer Importation | Import data from repair shop software Hits: 19168
How to block invoicing if the credit limit is reached? Hits: 3257
FAQ_ Printing Cheque/Check Hits: 10197
Remote Hits: 2639
SMS Benefits and limitation Hits: 6250
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3953
FAQ Reminders Hits: 3299
Reporting Receivables\Payables Hits: 5937
Reporting Sales Hits: 5154
Reporting Customers Hits: 6742
FAQ Invoices Hits: 4395
FAQ Customer Management | GEM-CAR manage customer Hits: 19309
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6927
How to change a customer number / How to merge clients Hits: 6839
AVR. labels for tire storage Hits: 7281
Planning Hits: 2685
End Of Day Hits: 3756
FAQ Special Tire Search by Criteria Hits: 13036
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13446
Tire National Account Management software - HELP Hits: 14106
Tax Management Hits: 7369
FAQ Group Discount Hits: 8729
FAQ Product Importation/exportation Hits: 3029
How to do manual supplier invoice entry? Hits: 4843
Price Matrix Hits: 3217
FAQ Linked Product Hits: 3086
FAQ Oil Change Management Hits: 3641
FAQ Kit Management Hits: 3295
Creating Product Hits: 3507
FAQ configuration of Categories and Type of Categories Hits: 3477
GEM-CLOUD Hits: 3201
List Of Options of the General Information - Option List Hits: 9090
Point of sale general Information Hits: 6682
faq Local Configuration Hits: 7769
FAQ Glass Module Hits: 8320
FAQ Fuel Module Hits: 8246
FAQ Tire Module Hits: 9295
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7786
FAQ Payables Hits: 5888
Configure multiple currencies for supplier purchases Hits: 5790
How to duplicate an invoice Hits: 2708
How to cancel / reverse an invoice Hits: 3139
Reporting Module Hits: 3048
FAQ - Punch Clock Hits: 5180
FAQ Vehicle File Hits: 6536
Verbal Approval Hits: 3121
FAQ Used Car Module Hits: 4172
FAQ Courtesy Car and Rental Software module Hits: 7719
FAQ - Part Return and Core Management Hits: 3489
FAQ - Internet Ordering Hits: 3251
FAQ Signature Pad Hits: 4435
FAQ GEM-WORK Hits: 3638
FAQ Sending Text message / SMS Hits: 3586
Work Order Hits: 3744
FAQ Agenda Hits: 14405
FAQ Quotation / Estimate Hits: 14962
Security Hits: 7590
Reports - End of fiscal year Hits: 5064
How to send / e-mail account statements - Hits: 7650
How to cancel / reverse account receivables payment Hits: 6450
Report: Account payables analysis on specific date Hits: 3965
The punch clock: procedure to put a job on Standby Hits: 6010
Express End of Day : to speed up the process Hits: 6298
GL: General Ledger Chart of Accounts Numbering System Hits: 12339
Example Hits: 3082
How to input a payroll transaction at the end of the month Hits: 6215
Internal note vs memo Hits: 2772
Easy module for national account management and follow up Hits: 6364
Reminders and statements blocked by your e-mail provider Hits: 6622
How to perform " End of day " procedure and why Hits: 7214
Set / assign GL account to a category Hits: 6930
How to create add modify GL account Hits: 6969
How to change the mileage in the vehicle's file? Hits: 6918
IMPORTANT: How to perform a backup of your database? Hits: 8429
How to configure / add / modify personalized links? Hits: 5624
How to change the duration of an appointment in the calendar Hits: 3121
Detailed or summary distribution report of transactions Hits: 5801
How to send your account sattements by e-mail / mail (display and print) Hits: 8704
FAQ Accounting Hits: 12198
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7053
How to set tax rate in the USA Hits: 6211
How to modify your account statement? Hits: 4485
How to configure ZEBRA printer in GEM-CAR? Hits: 6478
How to install ribbon for ZEBRA GX420T ? Hits: 6227
How to setup and use GEM-GLASS? Hits: 3694
How to configure, activate and use shop supplies? Hits: 8119
Refresh button in the punch module. Hits: 6745
How to print customer label directly from customer's file? Hits: 6007
How to add a document to a vehicle file? Hits: 6573
How to disable shop supplies for particular job? Hits: 6315
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6127
How to change the date of an invoice? Hits: 7086
How to print customer labels? / Customer report by visits. Hits: 9012
Cancel a payment on an invoice when the end of day is done Hits: 5234
How to change payment method on an invoice before the end of day Hits: 2014
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2531
Reference, who reffered us to you? Hits: 3268
Verbal authorization Hits: 6855
Total invoice search - V7.1 Hits: 6058
How to verify is your period is balanced Hits: 6068
Rental module - V7.1 Hits: 3274
E-mail List report for customers with active e-mail address Hits: 3796
FAQ GEM-CAR Configuration Hits: 10073
FAQ Inventory Hits: 4567
FAQ Cash Register Hits: 3769
FAQ Point of sale (POS) Old Hits: 3948
Analyze report for SMS / text message sent Hits: 8961
On screen signature / activate electronic signature Hits: 8995
How to purchase used vehicle and add it to the inventory? Hits: 6257
How to create special category for used vehicles? Hits: 7446
Suggested purchase list - color code Hits: 6166
How to send text messages from your Shop Management Software Hits: 5980
How to send SMS messages Hits: 3676
How to create SMS templates Hits: 7245
How to activate the SMS function for a particular customer Hits: 5173
Summary of new customers with charts - V7.0 Hits: 3777
Sales analysis report with charts - V7.0 Hits: 4651
Monthly / Yearly sales report with charts - V7.0 Hits: 7645
Monthly sales report by product with charts - V7.0 Hits: 5154
Advertising on invoices - V7.1 Hits: 3700
Sales report by advisor with average and charts Hits: 6110
Sales report by payment method with charts - V7.1 Hits: 5926
Sales report by clerk with charts - V7.1 Hits: 4538
Sales summary report by category with charts - V7.1 Hits: 4994
Get paid anywhere by credit card using your mobile and Square Hits: 5712
Table of content - FAQ Hits: 28038
Managing inactive customers and deleting them - V7.0 Hits: 7199
Display discount on invoice Hits: 8781
Reprint or email an invoice from a work order in the history Hits: 9534
Modify the logo that appears on the packing shipping slip Hits: 6254
Performing a return on a new, guaranteed or defective Hits: 8640
Use the old core option to manage returns Hits: 7968
Configure the supplier check specification template Hits: 6777
Manage car rentals according to the vehicle’s mileage Hits: 6363
Schedule of rental of tools & equipment in your software Hits: 6513
Create a quick list of preferred items to add to an estimate Hits: 3145
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10194
Understanding the different reminder templates to send Hits: 9556
Activate color labels for the customer's line of credit Hits: 8766
How to Activate and Configure the Cash Drawer? Hits: 6343
Modify/reverse a payment method of invoice before end of day Hits: 8183
How to activate the preventative maintenance by model Hits: 7772
How to add money to your cash drawer during the day Hits: 7030
How to use Gift Cards / Rebate / Discount Hits: 7525
Send statements, estimates and invoices to different email Hits: 12401
How to create a category in GEM-CAR Hits: 15853
How to run Teamviewer - Portable ? Hits: 9550
Wired vs Wireless Networking in the Shop Hits: 6220
How to record payments for a supplier paid by VISA and Mastercard Hits: 6146
Updating Service Packs with Windows 8 Hits: 5735
Updating Service Packs with Windows 7 Hits: 6138
Getting ready to install GEM-CAR Hits: 7863
Importing inventory products from Excel or CSV files Hits: 13992
Canadian Tax rate by province Hits: 7348
Minimum System Requirements Hits: 5831
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7097
GEM-MECANIC Hits: 21899
Taxes configuration by customers Hits: 7275
FAQ by Module | GEM-CAR frequently asked questions Hits: 41965
How to transfer a vehicle/car from one customer to another Hits: 8972
How to transfer a vehicle/car from one customer to another Hits: 4230
Billing with insurance deductible and taxes for a customer Hits: 7821
Configuring GEM-CAR with Terminal Server Hits: 6628
DYMO configuration sticker printer for Bar code & key labels Hits: 8010
Print your label for next service: Oil change label software Hits: 12137
Configuration the Zebra printer: Oil change label stickers Hits: 10710
Data from sales report is different for the same date range Hits: 8922
How to handle a customer's bad debts Hits: 7210
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2909
Printing individual labels for barcodes without a logo/price Hits: 7342
Printing water resistant tire labels with a Zebra Hits: 6263
Printing plasticized tire labels with high-strength glue Hits: 3549
Replacement/alternative parts or alternate products Hits: 11953
Management of delivery orders with multiple addresses Hits: 6493
How to create price matrix? / Setup price matrix Hits: 9916
How to send reminder letters with double-window envelopes Hits: 6486
Fold statements so that they fit in window envelopes Hits: 8666
Truck fleet management with preventative maintenance / PEP Hits: 6674
Vehicle file transfer function using the car’s VIN Hits: 7128
Client’s contact information transfer from 411 USA & CANADA Hits: 6501
Used vehicles-cars/exchanges/consignment with financing Hits: 6599
Problems with management of specific duties,environment fees Hits: 6590
How to configure categories with the general ledger / type Hits: 8593
Reasons that affect the Performance by bay/technician report Hits: 6473
Create tire storage codes with different rates and quantity Hits: 6798
How to print a report for a set of items in a kit Hits: 6287
Transferring parts from the NAPA Prolink site causes issues Hits: 6131
Transferring parts that are not in inventory into DAVE / WHI Hits: 6098
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5499
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6826
Pay a supplier invoice via the cash register / petty cash Hits: 9264
How to enter money in the cash register ? Hits: 8035
How to create a cash register Hits: 7641
Manage NSF check cashing : easy steps Hits: 6045
How to print out a list of detailed invoices with the cost price Hits: 3393
How to change the date format on a particular workstation Hits: 5824
How to change the client number Hits: 3548
Purchasing via the POS and core management Hits: 7758
Validate if your customers are loyal : visits and sales Hits: 3871
Analyze activity and sales per department & job type Hits: 6136
Configure the body/text of an estimate email with a signature Hits: 8568
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4761
Reprint an end-of-day report that is printed/closed Hits: 5569
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3348
How to assign a language of correspondence Hits: 6157
How to add a logo in a reminder letter, e.g.: CAA Hits: 9101
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7590
How to reprint a supplier cheque - V6.0 Hits: 2323
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4678
When making purchases, how not to create all the items on inventory ? Hits: 2236
Change the duration that archives are displayed in history Hits: 4324
Activate or close your cash register at the end of the day Hits: 6995
Configuration to memorize parts on a job like an oil change Hits: 6632
How does GEM-CAR calculate the taxes? Hits: 5814
Manage windshield & glass change/installation with insurance Hits: 5866
Validate if the invoice contains the address (send reminder) Hits: 6450
How to know if a preventive maintenance option is activated Hits: 6576
How to know if a job is still pending in the time stamp/punch clock Hits: 6465
Create used-vehicle stock number via the POS Hits: 7205
Management of multiple tax levels for delivery out of area Hits: 5599
How to deactivate the postal code format to enter a zip code Hits: 6249
Analyzing Sales Report: do you have loyal customer? Hits: 5082
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4267
How to print out and analyze your sales reports Hits: 5038
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4551
Can I Send Reminder Emails? Hits: 7894
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3665
How to print out a supplier cheque journal report - V7.0 Hits: 6705
Generate the age of accounts payable by supplier Hits: 7051
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7893
How to reprint a supplier cheque Hits: 5294
Change order position of your bay in the agenda/calendar Hits: 6629
How to export the items in your inventory to Excel or CSV Hits: 6009
Measure the return on sending customer's reminder by email Hits: 4123
How product categories work Hits: 7776
Reprint an end-of-day report that is printed/closed Hits: 3405
Managing insurance deductibles for insurer files Hits: 6202
How to track your customers number of visits and sales ? - V6.0 Hits: 2381
Simply Accounting and Quickbooks transfer Hits: 8009
How to create your logo by yourself Hits: 5787
How to create or add your logo on your estimate or invoice Hits: 6417
How to invert print and display on the display icon Hits: 5752
How to add information faster and easy GEM-PEN Hits: 3609
How to show the subtotal for each job Hits: 5894
How to change taxes: multiple taxes levels management Hits: 6933
Find your SMTP address - complete List Hits: 19535
SMTP List Hits: 6430
Entering previous account statement amounts and balances Hits: 7317
Print the list of tires required for tomorrow’s appointment Hits: 7305
Entering your SMTP address. E-mail estimates and invoices Hits: 7632
Creating tires in inventory, searching for available tires Hits: 8374
Change, add or modify payment methods : direct deposit Hits: 8020
Creating job packages or kits Hits: 8036
Updating the tire retail prices by make/brand or model Hits: 6870
Use national accounts / third party invoicing Hits: 6443
How to configure and print receipts on a coupon printer. Hits: 7769
Activate parts memory on a job: oil change package Hits: 6711
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6940
Map directions to go from the shop to the customer Hits: 7311
Activate automatic OEM preventative maintenance reminder Hits: 7411
How to create and/or change User Names and PW? Hits: 6425
Search for parts sold to a specific customer in history Hits: 4349
How to download the Internet Explorer 11.0 upgrade Hits: 7093
How to change, modify or see the item cost on the POS window Hits: 8909
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4326
How to activate the Truck Tab for customer vehicle data? Hits: 8267
Create and print a new tire storage label from your software Hits: 8906
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6217
How to improve your computer's performance? Hits: 6121
Receive and enter your purchase invoices via the POS Hits: 7467
Invoice a different bill to or a National Account Hits: 6181
Create GL and payment method for an Account to an Account? Hits: 6555
Display inventory location on a shipping slip Hits: 6754
Put a customer on credit block / pending for credit approval Hits: 6477
Canadian Federal Fuel Taxes Hits: 6540
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6694
Canadian & Quebec taxes on fuel and petroleum products Hits: 6652
Specific Duty & recycling fees for new tire are taxable Hits: 6829
My color printer is very slow, I would like buy a faster one Hits: 5441
How do I manage fuel sales in my GEM-CAR software Hits: 9400
My printer prints my reports and documents outside the page margins Hits: 6122
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6227
Receivables in my End of Day report no longer balance Hits: 7136
Little squares or rectangles are showing on my reports Hits: 5749
Send my invoice to the attention of a specific person Hits: 14499
Register a deposit and collect the balance later Hits: 6497
How can I change font in GEM-CAR Hits: 6664
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8577
Invoices and reports are not printing at the correct printer Hits: 6648
How can I add another customer to the same telephone number? Hits: 6616
Transfer French description from CARQUEST’s Weblink Hits: 6927
Your Sales by Sales Rep report is empty Hits: 5117
The accounts receivable code (AR) no longer works Hits: 9919
Reserve on hold parts, materials, tires for an estimate Hits: 6336
How to set discounts or prices for group or fleet accounts Hits: 6680
Change/modify the credit terms or conditions in your invoice Hits: 6885
Enter a default regional area code, city and province/state Hits: 6086
How do I activate and use the Sort key and quick search Hits: 5999
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6823
Change the internet Login information of your tire supplier Hits: 9182
How to assign price levels and link these to parts and tires Hits: 7164
How can a product be automatically linked or associated Hits: 7531
Printing customer labels for promotions or Christmas cards Hits: 7883
How to create Reminders? Hits: 10588
How to configure security levels by user Hits: 7568
How do I change the promotional message on my invoices. Hits: 6280
How do I print labels for the customer monthly statements? Hits: 9056
What Label model should I purchase for barcode printing? Hits: 5544
Block the software from sending a reminder to a customer Hits: 9306
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4196
How do I enter a tax included dollars amount on an item Hits: 2836
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5257
Are there any user manuals or guides available for GEM-CAR? Hits: 6334
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9160
Measuring Production Performance: Technician/Mechanic Hits: 11774
Billing a commercial customer (taxes, insurance & deductible) Hits: 2291
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9012
When selecting a client, the estimates list does not appear Hits: 8870
Change the work order template for inspection, truck, tires Hits: 9403
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1757
Integrate a catalog/price list products Hits: 9168
Modify/adjust cost price in the history /sales reports / POS Hits: 9971
Find a payment from a supplier invoice: report Hits: 1773
FAQ - Tire Storage Software for tire store and distributor Hits: 13980

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