Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 51655
Early suppliers payment discounts of 2% good or bad? Hits: 2154
Top 10 Tips to reduce your inventory of parts Hits: 2199
GEM-BOOKS - Accounting and payroll software Hits: 4491
Change rate/hourly rate by batch or by category Hits: 2765
Robert Thibert wheel software catalog integration Hits: 3643
Create a list of customers to check if someone cancels their appointment ? Hits: 2516
Add a personalized field to a customer file or in the company Hits: 2420
Print a customer list with detail of their vehicle Hits: 2587
Changing the default quantity of a product when adding it to the POS Hits: 2614
Hide / display de quantities on the delivery / packing slip Hits: 2610
GEM-CAR provides free accounting software solutions? Hits: 13174
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4813
Acomba - recommended accounting software Hits: 4789
Quickbooks: accounting software compatible with GEM-CAR Hits: 5037
10.5 Reasons for using the GEM-CAR calendar Hits: 3201
Tax settings : Special configurations Hits: 3615
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5391
How to manage / calculate / generate Administrative Fees ? Hits: 5769
How to export data from CARS to GEM-CAR Hits: 3478
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3159
Set deductible Hits: 3269
Printing the rental agreement Hits: 3362
Fuel sales report Hits: 3535
How to search for an alternative part from the POS Hits: 3629
Set reminder for driver's license renewal Hits: 3640
Show preventative maintenance as a popup in the POS Hits: 3637
Specific duty of tire sales report Hits: 3379
Updating the 9 price level from an Excel file Hits: 3497
Printing colored labels by season Hits: 3124
Creation of linked product as "Specific duty" Hits: 3245
Linking specific duties Hits: 3408
Where to save tire size front and rear in the customer file Hits: 3089
Sales report and statistics Hits: 3354
Searching from the POS for customer by name or other criteria Hits: 3293
How to access main customer information in one click in the POS Hits: 3661
Print timestamp on the invoice Hits: 3842
How to pay a bill using multiple payment modes Hits: 3445
How to access the supplier list from the POS in 1 click Hits: 3256
Setting default GL ledger Hits: 3215
Setting the tax level by supplier Hits: 3050
How to change the time range for invoices displayed in history Hits: 3252
Template for supplier importation Hits: 3105
You don't have Excel, use a CSV file Hits: 4312
How to show all 9 level of pricing in the POS for 1 item Hits: 3498
Configuration of a file with the right column header Hits: 3192
How to set the 9 levels of pricing in the inventory Hits: 3435
How to search for the list of package from the POS Hits: 3030
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3417
How to add a part and a quick tip to add multiple parts Hits: 3088
How to scan the VIN from the punch Hits: 3466
How to add a reminder from the punch Hits: 3154
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2993
Configuration of the color code for the status of a job Hits: 3458
How does the supervisor window work to correct timestamp Hits: 3231
Top 10.5 reasons to use the punch clock Hits: 2899
How to loan money to an employee and keep trace Hits: 2760
How the next visit is planned automatically by the software Hits: 2764
How to see the history of the vehicle from all owners Hits: 2847
How to add an option to the vehicle Hits: 2982
How to add a picture of the car Hits: 3334
How to leave a trace that you have returned tires to the customer Hits: 2712
Used car inventory value Hits: 2794
How to track the cost of a vehicle: purchase and repair Hits: 2817
Printing tire labels using different colors by season Hits: 2628
Selling your shop/garage: ensure a healthy transition Hits: 2477
Tire size list from the storage Hits: 3930
Tire storage value for insurance Hits: 2675
How do I know if a customer has tires in storage Hits: 2472
Tire Storage Configuration Hits: 3160
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2867
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2532
How to add a personalized link Hits: 2558
How to change the back color of the invoice Hits: 2810
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2547
How to access other distributors from the POS: using the right click Hits: 2567
Activate your CARFAX VIN decoder Hits: 3451
Activating Mitchell labor transfer Hits: 3135
Activate your ALL DATA labor transfer from the POS Hits: 2673
How does the search icon works Hits: 2611
How to change the customer’s vehicle on an existing estimate Hits: 4627
How to make a customer tax exempt? Hits: 2329
Automatic spellcheck in GEM-CAR Hits: 2653
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2456
How to use NAPA VIN decoder vs CARFAX Hits: 3420
Internal client configuration for invoices without sales Hits: 3258
How to read tire sizes? Hits: 4056
Punch window report for the payroll Hits: 2420
Use & associate/link an associated product: Specific Duty Hits: 3208
Configuration of the workshop equipment Hits: 3030
Management of steps/status & classification of estimates Hits: 2272
Order note / title to manage promise time Hits: 2464
Configuration of Environmental Management Fee (EMF) Hits: 2934
How to change the default value for oil changes Hits: 2425
How to re-print an already printed / closed end of day report Hits: 2295
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2237
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2784
Add a new internet distributor/supplier for parts catalog Hits: 3325
Connecting multiple users on the same Internet catalogue distributor Hits: 2384
How to manage NSF Hits: 2526
Quickly find an appointment for a customer booking Hits: 2603
Access a UCDA Car Sale Contract Hits: 2425
The Cost Price does not Show in the Point of Sale Hits: 2398
Sales and Purchases in Foreign Currencies - Exchange Hits: 2510
Stock you filter inventory based on make and model not ABC Hits: 2527
List of new customers in a month to sent promotion Hits: 2404
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2478
Configure and use AutoServe1 inspection sheets Hits: 2674
Inventory Transaction: purchases, sold, manual adjustment Hits: 2542
How to return unused products from your inventory Hits: 2583
Partial Payments with Discount to Suppliers Hits: 2452
Quick access to kits from POS Hits: 2861
Adding or creating a barcode to a product Hits: 2739
Use multiple monitor on the cloud using RDP Hits: 2481
History a vehicle vs the history of a customer's vehicle Hits: 3353
Advance Kits for wheels : pros and cons Hits: 2681
The GEM-2D : New wireless barcode reader 2D Hits: 3642
List Oil change label model with or without logo for Zebra Hits: 2571
Label model with barcode for inventory Hits: 2873
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3189
Does GEM-CAR offer a complete accounting software solution ? Hits: 2821
Payroll Software Module : Save Time and Money Hits: 3776
generate automatic purchase order using the minimum quantity Hits: 3104
Set minimum and maximum quantity in a product / inventory Hits: 3009
View a list of item were the stock level is bellow minimum Hits: 3123
How to Configure GEM-LINK? Hits: 2489
Transfer data history from over 100 repair shop software/SMS Hits: 4800
Default label configuration for GEM-CAR barcode size Hits: 2912
Demographic sales report and zip code / postal code structure Hits: 6362
How to delete unused products Hits: 4416
How to generate an inventory report Hits: 2844
How to configure GEM-CAR to use a multi-tray printer Hits: 3300
Export or print out a list of customers emails Hits: 3506
Activate your spell check in GEM-CAR using Windows 10 Hits: 2282
Example of recommended inspections for specific types of jobs Hits: 2854
Re-activate/bring back inspection sheets lost after update Hits: 2886
How to display entry and exit mileage on estimates/invoices Hits: 2905
Double-click in the calendar to expand long notes Hits: 2754
Activate an existing yet inactive tire storage Hits: 2839
Remove outdated estimates Hits: 2799
How to activate your shop's SiriusXM account? Hits: 3948
How to activate and use GEM-SCAN - Version 13 Hits: 4133
First Remote Connection Procedure: Cloud Hits: 2936
How to locate individual customers from your sales report Hits: 2395
How to activate existing but inactive tire storage Hits: 3567
Dispatch module Hits: 2443
Change matrix of groups/items that already are in inventory Hits: 5516
Removing the blank space at the bottom of your invoice Hits: 2589
Automatically schedule jobs in the calendar from punch clock Hits: 2461
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2791
Setting a default printer in Windows 10 Hits: 3229
How to take out a list of tire storage Hits: 4489
How to make end of day of payables Hits: 2915
Associate an inspection report with a job: GEM-WORK Hits: 3114
Hourly labor cost, how to do the math Hits: 3120
Multi-window/screen : open calendar/point of sale and check Hits: 2805
Add overpayment (deposit) as a credit in receivables Hits: 3156
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2511
Taking out an inventory transaction report Hits: 6487
Account receivable analysis and aging report for customers Hits: 3333
How to add a Hybrid or Electric vehicle model Hits: 2728
End of the month procedure Hits: 4672
How to generate a list of customers with upcoming reminders Hits: 2836
Punch Clock : What is the "Stop" button for? Hits: 3606
How to save reports and files from Cloud to your local drive Hits: 3195
How to add kits faster in an estimate Hits: 2896
How to use the fast order feature of Napa Prolink SE Hits: 3970
GEM-CONNECT module : procedures Hits: 2542
Start selling tires online: TireConnect catalog integration Hits: 5081
Tire search Hits: 3019
Validation of QST and GST numbers: It is your responsibility Hits: 13454
How to setup GEM-MONEY Hits: 6660
How to update GEM-CAR Hits: 2015
Procedure to print a vehicle's sale contract Hits: 4086
How to send an e-mail and print an invoice at the same time Hits: 2896
How to configure GEM-CHAT - live chat software in your SMS Hits: 5204
How to set a fixed price on an oil change kit Hits: 3920
Manage NSF and how to put the transaction back in receivable Hits: 3659
Add style and colors to notes and internal memos Hits: 3651
How to integrate AllData automotive labor guide to GEM-CAR Hits: 6022
How to manage different products and job categories Hits: 5194
How to get a customer list with a vehicle Hits: 3736
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3956
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4593
How to find a customer's postal code in the POS (12.0.0) Hits: 4018
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4251
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3693
How to view the POS in full screen (12.0.0) Hits: 4686
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3939
Vehicle importation Hits: 3830
How to change the POS icons Hits: 3976
Email addresses by advisor Hits: 2964
Tire storage tip: printing colored labels Hits: 3560
Change the message at the bottom of account statements Hits: 3074
Why aren't the distributions and sales reports balancing? Hits: 4307
GL configuration by department Hits: 3390
Incorrect inventory tracking, possible causes? Hits: 4196
How to track payment history of a specific customer. Hits: 3479
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4713
Multi-location/Multi-enterprise: configuration & options Hits: 4199
Tax table calculation by province for Canada Hits: 4544
Updating to version 11.0.6 Hits: 4060
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5744
List of Shop Management Software: automated data conversion Hits: 4445
New Internet links available in GEM-LINK Hits: 7734
How to track deleted item Hits: 4055
Select different Invoice model/template: fuel, distribution Hits: 5353
Promotional plastic key chain with bar code to open a file Hits: 5665
How to set up an account with Partstech Hits: 7071
GEM-CARD : Credit Card Processing Program Benefits Hits: 7244
How to calculate the cost of your shop supply and apply it Hits: 4621
Inventory adjustment value to do in your accounting Software Hits: 3494
Looking for an invoice by product number Hits: 3742
How to calculate the cost on a job in an estimate / work order ? Hits: 3759
How to calculate the cost and your margin on the workshop equipment? Hits: 4023
Unblock An Order Hits: 3691
How To Change The Product Code? Hits: 3713
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7963
GEM-CHECK Digital Inspection Module Hits: 5020
Transactions for your accounting software for reconciliation Hits: 12067
Change, hide or display the hourly labor rate on invoices Hits: 10729
Add a job to a quote so it doesn't show in the punch clock Hits: 4118
How to add a new customer? Hits: 7494
How to print out the summary of tax distributions report on purchases? Hits: 4047
How to print in black and white and both sides of paper? Hits: 4756
The power of text messaging (SMS) from GEM-CAR Hits: 7354
How to setup and print your key tags? Hits: 6530
Performance report by work bay / technician and payroll Hits: 8022
How to bill a linked customer (e.g. Insurance)? Hits: 4736
How to link a kit to your tire categories? Hits: 5627
How to update the products price by applying a new matrix? Hits: 4269
How to schedule a long job in the Calendar? Hits: 3793
How to setup and use the card processing terminal? Hits: 4694
How to print a statement with detailed payments? Hits: 5922
How to activate and configure Worldpac SpeedDial? Hits: 9778
How to generate a discount on an account receivable? Hits: 4176
How to setup and use your barcode reader? Hits: 7441
How to change and manage the taxes Hits: 3839
How to change the font size of the legal text on the invoice? Hits: 5502
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5575
Display only available inventory in search results window Hits: 5071
Detailed internal work report Hits: 5689
How to generate a core to return? Hits: 5741
Where to find the local & direct phone lines for Support? Hits: 5292
How to transfer a tire storage to another vehicle? Hits: 7173
Yearly sales report for a product through the Inventory window (New) Hits: 5907
Is the deposit taxable or not, and what is its cost? Hits: 3420
Understanding product types of job/products in inventory V6.0 Hits: 3242
Post a supplier bill with parts used in multiple Work Orders Hits: 3372
How to disconnect a user? Hits: 3504
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4537
How to export Invoicing transactions to TEXT files Hits: 3417
New core tracking system! Hits: 5390
How to disable CARFAX for a specific customer Hits: 5199
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5626
Display an alternate delivery address on the invoice Hits: 5300
Invoice with a past date and limit how far you can go Hits: 3398
What's the visual aid to know that hours have been modified? Hits: 4782
Search customer by plate from the "License" field Hits: 4574
Inventory report by line code (9.1+) Hits: 4494
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4899
The meaning of the color codes in the Point of Sale Hits: 6291
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5274
Promised time : where do we put it in the POS Hits: 3510
How do we know in which bin to place the parts that are received for a job? Hits: 3579
Update 411 in GEM-CAR Hits: 3803
Configuration of General Information Hits: 7043
ML - Sharing History Hits: 7381
FAQ : Managing inventory using Min / Max Hits: 9084
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3598
How to setup and use National Accounts Hits: 5377
Management of National Accounts Hits: 4190
How to use IP address on station(s) to speed up the connection to server? Hits: 5065
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3289
Pay Supplier by Credit Card Hits: 4713
2 free alternatives when you don`t have Excel Hits: 6115
GEM-CAR Hits: 4041
Where to place the license file and what it is? Hits: 4287
How to change a payment method on an invoice before the end of day Hits: 4315
How to connect to the cloud using your tablet or phone Hits: 4671
Setup your SMTP server to send email (change/edit password) Hits: 5854
Age Of Account Transfer or importation of receivable from Excel Hits: 4854
Reformatting accounting aging to import receivable in Excel Hits: 4632
Vehicle Makes and Models Management Hits: 4238
How to add item to drop down menu with no spy glass Hits: 4119
How to print vehicle list by customer? Hits: 3806
How to work with GEM-CAR from home/remote: free option Hits: 10323
Used Car Module: New classification feature added Hits: 6203
How to quickly create an invoice? (5 steps) Hits: 3896
Printing multiple copies of invoices Hits: 7335
Create a kit from the Point of Sale Hits: 5985
How to integrate and use NAPA Prolink SE? Hits: 6710
Term & Condition for GEM-TIRE Hits: 3866
Save a copy of estimates sent by email Hits: 3560
Vehicle down time analysis report Hits: 3894
Actions that cause an unbalanced inventory Hits: 4252
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4100
End of the month procedure for accounting & reporting Hits: 7405
How to export/import customers/suppliers/ from Acomba Hits: 6177
How to share a printer Hits: 4053
When managing utility bills choose: apply taxes or not Hits: 5741
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7255
Top reasons why our customers aren't using a bridge Hits: 10394
Changing the customer of an existing estimate Hits: 3290
How to reprint a supplier cheque Hits: 3512
Search by license plate number with CARFAX Hits: 5770
CARFAX - End user license agreement / Terms and conditions Hits: 4228
Create step / classification of the quote Hits: 4588
How to search a customer by vehicle informations Hits: 6692
How to make a partial payment on a supplier invoice Hits: 7044
How to bill the tax only on the invoice Hits: 6233
How to change a supplier number Hits: 7259
How to merge the vehicles of a customer (with their history) Hits: 8845
Create or modify a bank used for supplier payment Hits: 6721
Set default option automatically Hits: 6913
Set Miles or KM by default Hits: 6919
Print customer aging Hits: 6561
How to create a bloc to manage training / holiday Hits: 7600
Block management in the calendar for training & holiday Hits: 6464
How to configure and link properly your GL accounts? Hits: 6925
How to import GL accounts from excel file? Hits: 7426
How to make a tax only invoice? Hits: 5426
How to create a new product in the POS screen? Hits: 7791
FAQ Acomba Hits: 9628
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9595
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 24087
Multi-Location Hits: 7856
FAQ GEM-CLOUD Hits: 8709
FAQ Production Module Hits: 8093
FAQ Transmission Module Hits: 7640
FAQ Automotive Club Hits: 3180
FAQ Automotive Club Module Hits: 8434
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13516
FAQ Hosting Solution Hits: 6546
Retreading Module Hits: 10471
GPS Tracking Hits: 7955
Supplier Importation / Exportation Hits: 2909
FAQ Help Hits: 4086
FAQ Unit cost analysis Hits: 8227
FAQ Truck Management with specific options Hits: 3113
FAQ Government Inspection Hits: 8587
FAQ Distribution Hits: 3824
FAQ Supplier Importation/Exportation Hits: 8307
FAQ Survey Hits: 9694
Fuel Module Configuration Hits: 3063
Creating bank and payment method for supplier payment Hits: 8713
FAQ Customer Importation | Import data from repair shop software Hits: 19857
How to block invoicing if the credit limit is reached? Hits: 3578
FAQ_ Printing Cheque/Check Hits: 10698
Remote Hits: 2949
SMS Benefits and limitation Hits: 6701
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4536
FAQ Reminders Hits: 3672
Reporting Receivables\Payables Hits: 6481
Reporting Sales Hits: 5679
Reporting Customers Hits: 7272
FAQ Invoices Hits: 4988
FAQ Customer Management | GEM-CAR manage customer Hits: 20100
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7520
How to change a customer number / How to merge clients Hits: 7404
AVR. labels for tire storage Hits: 7640
Planning Hits: 3002
End Of Day Hits: 4091
FAQ Special Tire Search by Criteria Hits: 13550
FAQ Recycling Fees Management (Customer and Distributor) Hits: 14026
Tire National Account Management software - HELP Hits: 14703
Tax Management Hits: 7926
FAQ Group Discount Hits: 9421
FAQ Product Importation/exportation Hits: 3318
How to do manual supplier invoice entry? Hits: 5259
Price Matrix Hits: 3606
FAQ Linked Product Hits: 3450
FAQ Oil Change Management Hits: 3973
FAQ Kit Management Hits: 3672
Creating Product Hits: 3818
FAQ configuration of Categories and Type of Categories Hits: 3885
GEM-CLOUD Hits: 3721
List Of Options of the General Information - Option List Hits: 9826
Point of sale general Information Hits: 7045
faq Local Configuration Hits: 8399
FAQ Glass Module Hits: 8921
FAQ Fuel Module Hits: 8803
FAQ Tire Module Hits: 10114
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8414
FAQ Payables Hits: 6458
Configure multiple currencies for supplier purchases Hits: 6125
How to duplicate an invoice Hits: 3108
How to cancel / reverse an invoice Hits: 3485
Reporting Module Hits: 3350
FAQ - Punch Clock Hits: 6015
FAQ Vehicle File Hits: 7461
Verbal Approval Hits: 3448
FAQ Used Car Module Hits: 4552
FAQ Courtesy Car and Rental Software module Hits: 8328
FAQ - Part Return and Core Management Hits: 3877
FAQ - Internet Ordering Hits: 3616
FAQ Signature Pad Hits: 4935
FAQ GEM-WORK Hits: 3983
FAQ Sending Text message / SMS Hits: 3948
Work Order Hits: 4052
FAQ Agenda Hits: 16332
FAQ Quotation / Estimate Hits: 17199
Security Hits: 8194
Reports - End of fiscal year Hits: 5446
How to send / e-mail account statements - Hits: 8761
How to cancel / reverse account receivables payment Hits: 6836
Report: Account payables analysis on specific date Hits: 4307
The punch clock: procedure to put a job on Standby Hits: 6377
Express End of Day : to speed up the process Hits: 6722
GL: General Ledger Chart of Accounts Numbering System Hits: 13860
Example Hits: 3438
How to input a payroll transaction at the end of the month Hits: 6644
Internal note vs memo Hits: 3205
Easy module for national account management and follow up Hits: 6847
Reminders and statements blocked by your e-mail provider Hits: 7018
How to perform " End of day " procedure and why Hits: 7700
Set / assign GL account to a category Hits: 7485
How to create add modify GL account Hits: 7470
How to change the mileage in the vehicle's file? Hits: 7337
IMPORTANT: How to perform a backup of your database? Hits: 9761
How to configure / add / modify personalized links? Hits: 6061
How to change the duration of an appointment in the calendar Hits: 3494
Detailed or summary distribution report of transactions Hits: 6211
How to send your account sattements by e-mail / mail (display and print) Hits: 9455
FAQ Accounting Hits: 12892
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7624
How to set tax rate in the USA Hits: 6603
How to modify your account statement? Hits: 4842
How to configure ZEBRA printer in GEM-CAR? Hits: 6951
How to install ribbon for ZEBRA GX420T ? Hits: 6645
How to setup and use GEM-GLASS? Hits: 4333
How to configure, activate and use shop supplies? Hits: 8766
Refresh button in the punch module. Hits: 7135
How to print customer label directly from customer's file? Hits: 6430
How to add a document to a vehicle file? Hits: 6948
How to disable shop supplies for particular job? Hits: 6649
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6637
How to change the date of an invoice? Hits: 7522
How to print customer labels? / Customer report by visits. Hits: 9699
Cancel a payment on an invoice when the end of day is done Hits: 5666
How to change payment method on an invoice before the end of day Hits: 2375
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2854
Reference, who reffered us to you? Hits: 3558
Verbal authorization Hits: 7273
Total invoice search - V7.1 Hits: 6426
How to verify is your period is balanced Hits: 6507
Rental module - V7.1 Hits: 3578
E-mail List report for customers with active e-mail address Hits: 4139
FAQ GEM-CAR Configuration Hits: 11008
FAQ Inventory Hits: 5063
FAQ Cash Register Hits: 4093
FAQ Point of sale (POS) Old Hits: 4341
Analyze report for SMS / text message sent Hits: 9622
On screen signature / activate electronic signature Hits: 9682
How to purchase used vehicle and add it to the inventory? Hits: 6656
How to create special category for used vehicles? Hits: 7917
Suggested purchase list - color code Hits: 6568
How to send text messages from your Shop Management Software Hits: 6531
How to send SMS messages Hits: 4096
How to create SMS templates Hits: 7703
How to activate the SMS function for a particular customer Hits: 5630
Summary of new customers with charts - V7.0 Hits: 4177
Sales analysis report with charts - V7.0 Hits: 5027
Monthly / Yearly sales report with charts - V7.0 Hits: 8099
Monthly sales report by product with charts - V7.0 Hits: 5560
Advertising on invoices - V7.1 Hits: 4036
Sales report by advisor with average and charts Hits: 6547
Sales report by payment method with charts - V7.1 Hits: 6390
Sales report by clerk with charts - V7.1 Hits: 4940
Sales summary report by category with charts - V7.1 Hits: 5375
Get paid anywhere by credit card using your mobile and Square Hits: 6108
Table of content - FAQ Hits: 28772
Managing inactive customers and deleting them - V7.0 Hits: 7681
Display discount on invoice Hits: 9799
Reprint or email an invoice from a work order in the history Hits: 10710
Modify the logo that appears on the packing shipping slip Hits: 6710
Performing a return on a new, guaranteed or defective Hits: 9391
Use the old core option to manage returns Hits: 8523
Configure the supplier check specification template Hits: 7218
Manage car rentals according to the vehicle’s mileage Hits: 6839
Schedule of rental of tools & equipment in your software Hits: 7103
Create a quick list of preferred items to add to an estimate Hits: 3479
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 11213
Understanding the different reminder templates to send Hits: 10216
Activate color labels for the customer's line of credit Hits: 9566
How to Activate and Configure the Cash Drawer? Hits: 6760
Modify/reverse a payment method of invoice before end of day Hits: 8566
How to activate the preventative maintenance by model Hits: 8307
How to add money to your cash drawer during the day Hits: 7415
How to use Gift Cards / Rebate / Discount Hits: 7959
Send statements, estimates and invoices to different email Hits: 13798
How to create a category in GEM-CAR Hits: 16602
How to run Teamviewer - Portable ? Hits: 10375
Wired vs Wireless Networking in the Shop Hits: 6627
How to record payments for a supplier paid by VISA and Mastercard Hits: 6631
Updating Service Packs with Windows 8 Hits: 6037
Updating Service Packs with Windows 7 Hits: 6557
Getting ready to install GEM-CAR Hits: 8329
Importing inventory products from Excel or CSV files Hits: 15722
Canadian Tax rate by province Hits: 8451
Minimum System Requirements Hits: 6597
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7618
GEM-MECANIC Hits: 24453
Taxes configuration by customers Hits: 7728
FAQ by Module | GEM-CAR frequently asked questions Hits: 45186
How to transfer a vehicle/car from one customer to another Hits: 9791
How to transfer a vehicle/car from one customer to another Hits: 4915
Billing with insurance deductible and taxes for a customer Hits: 8307
Configuring GEM-CAR with Terminal Server Hits: 7082
DYMO configuration sticker printer for Bar code & key labels Hits: 8608
Print your label for next service: Oil change label software Hits: 13444
Configuration the Zebra printer: Oil change label stickers Hits: 11486
Data from sales report is different for the same date range Hits: 9629
How to handle a customer's bad debts Hits: 7743
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3261
Printing individual labels for barcodes without a logo/price Hits: 7805
Printing water resistant tire labels with a Zebra Hits: 6750
Printing plasticized tire labels with high-strength glue Hits: 3879
Replacement/alternative parts or alternate products Hits: 13083
Management of delivery orders with multiple addresses Hits: 6902
How to create price matrix? / Setup price matrix Hits: 10833
How to send reminder letters with double-window envelopes Hits: 6837
Fold statements so that they fit in window envelopes Hits: 9094
Truck fleet management with preventative maintenance / PEP Hits: 7160
Vehicle file transfer function using the car’s VIN Hits: 7542
Client’s contact information transfer from 411 USA & CANADA Hits: 6832
Used vehicles-cars/exchanges/consignment with financing Hits: 7024
Problems with management of specific duties,environment fees Hits: 7007
How to configure categories with the general ledger / type Hits: 8992
Reasons that affect the Performance by bay/technician report Hits: 6779
Create tire storage codes with different rates and quantity Hits: 7183
How to print a report for a set of items in a kit Hits: 6675
Transferring parts from the NAPA Prolink site causes issues Hits: 6515
Transferring parts that are not in inventory into DAVE / WHI Hits: 6455
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5888
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7177
Pay a supplier invoice via the cash register / petty cash Hits: 9968
How to enter money in the cash register ? Hits: 8534
How to create a cash register Hits: 8070
Manage NSF check cashing : easy steps Hits: 6423
How to print out a list of detailed invoices with the cost price Hits: 3678
How to change the date format on a particular workstation Hits: 6250
How to change the client number Hits: 3962
Purchasing via the POS and core management Hits: 8223
Validate if your customers are loyal : visits and sales Hits: 4205
Analyze activity and sales per department & job type Hits: 6580
Configure the body/text of an estimate email with a signature Hits: 9255
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 5044
Reprint an end-of-day report that is printed/closed Hits: 5921
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3733
How to assign a language of correspondence Hits: 6608
How to add a logo in a reminder letter, e.g.: CAA Hits: 9936
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 8050
How to reprint a supplier cheque - V6.0 Hits: 2627
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4990
When making purchases, how not to create all the items on inventory ? Hits: 2527
Change the duration that archives are displayed in history Hits: 4680
Activate or close your cash register at the end of the day Hits: 7660
Configuration to memorize parts on a job like an oil change Hits: 6995
How does GEM-CAR calculate the taxes? Hits: 6160
Manage windshield & glass change/installation with insurance Hits: 6223
Validate if the invoice contains the address (send reminder) Hits: 6771
How to know if a preventive maintenance option is activated Hits: 6939
How to know if a job is still pending in the time stamp/punch clock Hits: 6860
Create used-vehicle stock number via the POS Hits: 7652
Management of multiple tax levels for delivery out of area Hits: 5990
How to deactivate the postal code format to enter a zip code Hits: 6641
Analyzing Sales Report: do you have loyal customer? Hits: 5697
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4590
How to print out and analyze your sales reports Hits: 5377
How to make an internal warranty/return invoice without affecting profitability reports Hits: 5027
Can I Send Reminder Emails? Hits: 8456
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3946
How to print out a supplier cheque journal report - V7.0 Hits: 7082
Generate the age of accounts payable by supplier Hits: 7983
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8512
How to reprint a supplier cheque Hits: 5739
Change order position of your bay in the agenda/calendar Hits: 7756
How to export the items in your inventory to Excel or CSV Hits: 6379
Measure the return on sending customer's reminder by email Hits: 4469
How product categories work Hits: 8539
Reprint an end-of-day report that is printed/closed Hits: 3671
Managing insurance deductibles for insurer files Hits: 6623
How to track your customers number of visits and sales ? - V6.0 Hits: 2692
Simply Accounting and Quickbooks transfer Hits: 8651
How to create your logo by yourself Hits: 6124
How to create or add your logo on your estimate or invoice Hits: 6770
How to invert print and display on the display icon Hits: 6110
How to add information faster and easy GEM-PEN Hits: 3941
How to show the subtotal for each job Hits: 6265
How to change taxes: multiple taxes levels management Hits: 7417
Find your SMTP address - complete List Hits: 20334
SMTP List Hits: 6999
Entering previous account statement amounts and balances Hits: 7779
Print the list of tires required for tomorrow’s appointment Hits: 7694
Entering your SMTP address. E-mail estimates and invoices Hits: 8215
Creating tires in inventory, searching for available tires Hits: 8779
Change, add or modify payment methods : direct deposit Hits: 8514
Creating job packages or kits Hits: 8430
Updating the tire retail prices by make/brand or model Hits: 7269
Use national accounts / third party invoicing Hits: 6791
How to configure and print receipts on a coupon printer. Hits: 8277
Activate parts memory on a job: oil change package Hits: 7069
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7391
Map directions to go from the shop to the customer Hits: 7744
Activate automatic OEM preventative maintenance reminder Hits: 7966
How to create and/or change User Names and PW? Hits: 6861
Search for parts sold to a specific customer in history Hits: 4635
How to download the Internet Explorer 11.0 upgrade Hits: 7446
How to change, modify or see the item cost on the POS window Hits: 9703
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4723
How to activate the Truck Tab for customer vehicle data? Hits: 8865
Create and print a new tire storage label from your software Hits: 9300
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6702
How to improve your computer's performance? Hits: 6676
Receive and enter your purchase invoices via the POS Hits: 7818
Invoice a different bill to or a National Account Hits: 6529
Create GL and payment method for an Account to an Account? Hits: 6976
Display inventory location on a shipping slip Hits: 7179
Put a customer on credit block / pending for credit approval Hits: 6825
Canadian Federal Fuel Taxes Hits: 6910
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7127
Canadian & Quebec taxes on fuel and petroleum products Hits: 7107
Specific Duty & recycling fees for new tire are taxable Hits: 7238
My color printer is very slow, I would like buy a faster one Hits: 5732
How do I manage fuel sales in my GEM-CAR software Hits: 10215
My printer prints my reports and documents outside the page margins Hits: 6500
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6594
Receivables in my End of Day report no longer balance Hits: 7511
Little squares or rectangles are showing on my reports Hits: 6126
Send my invoice to the attention of a specific person Hits: 14870
Register a deposit and collect the balance later Hits: 6850
How can I change font in GEM-CAR Hits: 7077
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 9022
Invoices and reports are not printing at the correct printer Hits: 7059
How can I add another customer to the same telephone number? Hits: 7024
Transfer French description from CARQUEST’s Weblink Hits: 7307
Your Sales by Sales Rep report is empty Hits: 5522
The accounts receivable code (AR) no longer works Hits: 10701
Reserve on hold parts, materials, tires for an estimate Hits: 6726
How to set discounts or prices for group or fleet accounts Hits: 7051
Change/modify the credit terms or conditions in your invoice Hits: 7272
Enter a default regional area code, city and province/state Hits: 6419
How do I activate and use the Sort key and quick search Hits: 6352
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7278
Change the internet Login information of your tire supplier Hits: 9745
How to assign price levels and link these to parts and tires Hits: 7607
How can a product be automatically linked or associated Hits: 7886
Printing customer labels for promotions or Christmas cards Hits: 8381
How to create Reminders? Hits: 11340
How to configure security levels by user Hits: 8658
How do I change the promotional message on my invoices. Hits: 6679
How do I print labels for the customer monthly statements? Hits: 9730
What Label model should I purchase for barcode printing? Hits: 5878
Block the software from sending a reminder to a customer Hits: 10045
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4569
How do I enter a tax included dollars amount on an item Hits: 3177
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5876
Are there any user manuals or guides available for GEM-CAR? Hits: 6829
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9826
Measuring Production Performance: Technician/Mechanic Hits: 12541
Billing a commercial customer (taxes, insurance & deductible) Hits: 2831
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 10004
When selecting a client, the estimates list does not appear Hits: 9820
Change the work order template for inspection, truck, tires Hits: 10304
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2218
Integrate a catalog/price list products Hits: 10052
Modify/adjust cost price in the history /sales reports / POS Hits: 11134
Find a payment from a supplier invoice: report Hits: 2139
FAQ - Tire Storage Software for tire store and distributor Hits: 14882

Point Of Sale

  • You are here:  
  • Home