GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 49093
Early suppliers payment discounts of 2% good or bad? Hits: 2019
Top 10 Tips to reduce your inventory of parts Hits: 2050
GEM-BOOKS - Accounting and payroll software Hits: 4297
Change rate/hourly rate by batch or by category Hits: 2616
Robert Thibert wheel software catalog integration Hits: 3492
Create a list of customers to check if someone cancels their appointment ? Hits: 2390
Add a personalized field to a customer file or in the company Hits: 2310
Print a customer list with detail of their vehicle Hits: 2478
Changing the default quantity of a product when adding it to the POS Hits: 2502
Hide / display de quantities on the delivery / packing slip Hits: 2499
GEM-CAR provides free accounting software solutions? Hits: 12691
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4620
Acomba - recommended accounting software Hits: 4630
Quickbooks: accounting software compatible with GEM-CAR Hits: 4852
10.5 Reasons for using the GEM-CAR calendar Hits: 3071
Tax settings : Special configurations Hits: 3499
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5149
How to manage / calculate / generate Administrative Fees ? Hits: 5619
How to export data from CARS to GEM-CAR Hits: 3338
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3039
Set deductible Hits: 3145
Printing the rental agreement Hits: 3237
Fuel sales report Hits: 3411
How to search for an alternative part from the POS Hits: 3508
Set reminder for driver's license renewal Hits: 3463
Show preventative maintenance as a popup in the POS Hits: 3517
Specific duty of tire sales report Hits: 3257
Updating the 9 price level from an Excel file Hits: 3363
Printing colored labels by season Hits: 3012
Creation of linked product as "Specific duty" Hits: 3104
Linking specific duties Hits: 3282
Where to save tire size front and rear in the customer file Hits: 2971
Sales report and statistics Hits: 3233
Searching from the POS for customer by name or other criteria Hits: 3178
How to access main customer information in one click in the POS Hits: 3535
Print timestamp on the invoice Hits: 3718
How to pay a bill using multiple payment modes Hits: 3310
How to access the supplier list from the POS in 1 click Hits: 3145
Setting default GL ledger Hits: 3092
Setting the tax level by supplier Hits: 2935
How to change the time range for invoices displayed in history Hits: 3127
Template for supplier importation Hits: 2984
You don't have Excel, use a CSV file Hits: 4186
How to show all 9 level of pricing in the POS for 1 item Hits: 3367
Configuration of a file with the right column header Hits: 3067
How to set the 9 levels of pricing in the inventory Hits: 3290
How to search for the list of package from the POS Hits: 2910
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3286
How to add a part and a quick tip to add multiple parts Hits: 2964
How to scan the VIN from the punch Hits: 3332
How to add a reminder from the punch Hits: 3031
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2906
Configuration of the color code for the status of a job Hits: 3341
How does the supervisor window work to correct timestamp Hits: 3128
Top 10.5 reasons to use the punch clock Hits: 2814
How to loan money to an employee and keep trace Hits: 2663
How the next visit is planned automatically by the software Hits: 2664
How to see the history of the vehicle from all owners Hits: 2755
How to add an option to the vehicle Hits: 2887
How to add a picture of the car Hits: 3226
How to leave a trace that you have returned tires to the customer Hits: 2624
Used car inventory value Hits: 2698
How to track the cost of a vehicle: purchase and repair Hits: 2713
Printing tire labels using different colors by season Hits: 2545
Selling your shop/garage: ensure a healthy transition Hits: 2382
Tire size list from the storage Hits: 3820
Tire storage value for insurance Hits: 2579
How do I know if a customer has tires in storage Hits: 2383
Tire Storage Configuration Hits: 3069
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2770
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2433
How to add a personalized link Hits: 2468
How to change the back color of the invoice Hits: 2690
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2457
How to access other distributors from the POS: using the right click Hits: 2459
Activate your CARFAX VIN decoder Hits: 3368
Activating Mitchell labor transfer Hits: 3047
Activate your ALL DATA labor transfer from the POS Hits: 2569
How does the search icon works Hits: 2526
How to change the customer’s vehicle on an existing estimate Hits: 4466
How to make a customer tax exempt? Hits: 2258
Automatic spellcheck in GEM-CAR Hits: 2564
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2358
How to use NAPA VIN decoder vs CARFAX Hits: 3312
Internal client configuration for invoices without sales Hits: 3144
How to read tire sizes? Hits: 3801
Punch window report for the payroll Hits: 2331
Use & associate/link an associated product: Specific Duty Hits: 3111
Configuration of the workshop equipment Hits: 2935
Management of steps/status & classification of estimates Hits: 2200
Order note / title to manage promise time Hits: 2366
Configuration of Environmental Management Fee (EMF) Hits: 2826
How to change the default value for oil changes Hits: 2331
How to re-print an already printed / closed end of day report Hits: 2209
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2162
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2699
Add a new internet distributor/supplier for parts catalog Hits: 3227
Connecting multiple users on the same Internet catalogue distributor Hits: 2307
How to manage NSF Hits: 2444
Quickly find an appointment for a customer booking Hits: 2518
Access a UCDA Car Sale Contract Hits: 2351
The Cost Price does not Show in the Point of Sale Hits: 2328
Sales and Purchases in Foreign Currencies - Exchange Hits: 2429
Stock you filter inventory based on make and model not ABC Hits: 2451
List of new customers in a month to sent promotion Hits: 2326
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2398
Configure and use AutoServe1 inspection sheets Hits: 2596
Inventory Transaction: purchases, sold, manual adjustment Hits: 2471
How to return unused products from your inventory Hits: 2503
Partial Payments with Discount to Suppliers Hits: 2375
Quick access to kits from POS Hits: 2777
Adding or creating a barcode to a product Hits: 2657
Use multiple monitor on the cloud using RDP Hits: 2410
History a vehicle vs the history of a customer's vehicle Hits: 3256
Advance Kits for wheels : pros and cons Hits: 2607
The GEM-2D : New wireless barcode reader 2D Hits: 3520
List Oil change label model with or without logo for Zebra Hits: 2485
Label model with barcode for inventory Hits: 2772
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3108
Does GEM-CAR offer a complete accounting software solution ? Hits: 2733
Payroll Software Module : Save Time and Money Hits: 3637
generate automatic purchase order using the minimum quantity Hits: 3006
Set minimum and maximum quantity in a product / inventory Hits: 2902
View a list of item were the stock level is bellow minimum Hits: 3034
How to Configure GEM-LINK? Hits: 2421
Transfer data history from over 100 repair shop software/SMS Hits: 4597
Default label configuration for GEM-CAR barcode size Hits: 2804
Demographic sales report and zip code / postal code structure Hits: 6103
How to delete unused products Hits: 4312
How to generate an inventory report Hits: 2761
How to configure GEM-CAR to use a multi-tray printer Hits: 3188
Export or print out a list of customers emails Hits: 3380
Activate your spell check in GEM-CAR using Windows 10 Hits: 2204
Example of recommended inspections for specific types of jobs Hits: 2740
Re-activate/bring back inspection sheets lost after update Hits: 2781
How to display entry and exit mileage on estimates/invoices Hits: 2813
Double-click in the calendar to expand long notes Hits: 2650
Activate an existing yet inactive tire storage Hits: 2736
Remove outdated estimates Hits: 2692
How to activate your shop's SiriusXM account? Hits: 3832
How to activate and use GEM-SCAN - Version 13 Hits: 3983
First Remote Connection Procedure: Cloud Hits: 2830
How to locate individual customers from your sales report Hits: 2313
How to activate existing but inactive tire storage Hits: 3423
Dispatch module Hits: 2367
Change matrix of groups/items that already are in inventory Hits: 5293
Removing the blank space at the bottom of your invoice Hits: 2519
Automatically schedule jobs in the calendar from punch clock Hits: 2363
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2709
Setting a default printer in Windows 10 Hits: 3118
How to take out a list of tire storage Hits: 4347
How to make end of day of payables Hits: 2824
Associate an inspection report with a job: GEM-WORK Hits: 3006
Hourly labor cost, how to do the math Hits: 3003
Multi-window/screen : open calendar/point of sale and check Hits: 2717
Add overpayment (deposit) as a credit in receivables Hits: 3069
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2432
Taking out an inventory transaction report Hits: 6298
Account receivable analysis and aging report for customers Hits: 3231
How to add a Hybrid or Electric vehicle model Hits: 2632
End of the month procedure Hits: 4549
How to generate a list of customers with upcoming reminders Hits: 2758
Punch Clock : What is the "Stop" button for? Hits: 3511
How to save reports and files from Cloud to your local drive Hits: 3087
How to add kits faster in an estimate Hits: 2814
How to use the fast order feature of Napa Prolink SE Hits: 3834
GEM-CONNECT module : procedures Hits: 2377
Start selling tires online: TireConnect catalog integration Hits: 4897
Tire search Hits: 2922
Validation of QST and GST numbers: It is your responsibility Hits: 13176
How to setup GEM-MONEY Hits: 6448
How to update GEM-CAR Hits: 1973
Procedure to print a vehicle's sale contract Hits: 3942
How to send an e-mail and print an invoice at the same time Hits: 2804
How to configure GEM-CHAT - live chat software in your SMS Hits: 5048
How to set a fixed price on an oil change kit Hits: 3832
Manage NSF and how to put the transaction back in receivable Hits: 3567
Add style and colors to notes and internal memos Hits: 3531
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5844
How to manage different products and job categories Hits: 5049
How to get a customer list with a vehicle Hits: 3615
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3868
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4467
How to find a customer's postal code in the POS (12.0.0) Hits: 3913
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4159
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3602
How to view the POS in full screen (12.0.0) Hits: 4566
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3846
Vehicle importation Hits: 3737
How to change the POS icons Hits: 3891
Email addresses by advisor Hits: 2889
Tire storage tip: printing colored labels Hits: 3451
Change the message at the bottom of account statements Hits: 2996
Why aren't the distributions and sales reports balancing? Hits: 4189
GL configuration by department Hits: 3313
Incorrect inventory tracking, possible causes? Hits: 4105
How to track payment history of a specific customer. Hits: 3398
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4598
Multi-location/Multi-enterprise: configuration & options Hits: 4100
Tax table calculation by province for Canada Hits: 4318
Updating to version 11.0.6 Hits: 3989
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5653
List of Shop Management Software: automated data conversion Hits: 4346
New Internet links available in GEM-LINK Hits: 7570
How to track deleted item Hits: 3982
Select different Invoice model/template: fuel, distribution Hits: 5255
Promotional plastic key chain with bar code to open a file Hits: 5556
How to set up an account with Partstech Hits: 6903
GEM-CARD : Credit Card Processing Program Benefits Hits: 7070
How to calculate the cost of your shop supply and apply it Hits: 4518
Inventory adjustment value to do in your accounting Software Hits: 3418
Looking for an invoice by product number Hits: 3677
How to calculate the cost on a job in an estimate / work order ? Hits: 3678
How to calculate the cost and your margin on the workshop equipment? Hits: 3887
Unblock An Order Hits: 3608
How To Change The Product Code? Hits: 3628
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7769
GEM-CHECK Digital Inspection Module Hits: 4909
Transactions for your accounting software for reconciliation Hits: 11234
Change, hide or display the hourly labor rate on invoices Hits: 10604
Add a job to a quote so it doesn't show in the punch clock Hits: 4050
How to add a new customer? Hits: 7373
How to print out the summary of tax distributions report on purchases? Hits: 3989
How to print in black and white and both sides of paper? Hits: 4668
The power of text messaging (SMS) from GEM-CAR Hits: 7247
How to setup and print your key tags? Hits: 6419
Performance report by work bay / technician and payroll Hits: 7895
How to bill a linked customer (e.g. Insurance)? Hits: 4654
How to link a kit to your tire categories? Hits: 5527
How to update the products price by applying a new matrix? Hits: 4191
How to schedule a long job in the Calendar? Hits: 3699
How to setup and use the card processing terminal? Hits: 4552
How to print a statement with detailed payments? Hits: 5811
How to activate and configure Worldpac SpeedDial? Hits: 9470
How to generate a discount on an account receivable? Hits: 4086
How to setup and use your barcode reader? Hits: 7310
How to change and manage the taxes Hits: 3771
How to change the font size of the legal text on the invoice? Hits: 5396
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5462
Display only available inventory in search results window Hits: 4968
Detailed internal work report Hits: 5573
How to generate a core to return? Hits: 5603
Where to find the local & direct phone lines for Support? Hits: 5192
How to transfer a tire storage to another vehicle? Hits: 7072
Yearly sales report for a product through the Inventory window (New) Hits: 5813
Is the deposit taxable or not, and what is its cost? Hits: 3343
Understanding product types of job/products in inventory V6.0 Hits: 3172
Post a supplier bill with parts used in multiple Work Orders Hits: 3299
How to disconnect a user? Hits: 3426
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4430
How to export Invoicing transactions to TEXT files Hits: 3343
New core tracking system! Hits: 5280
How to disable CARFAX for a specific customer Hits: 5100
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5528
Display an alternate delivery address on the invoice Hits: 5223
Invoice with a past date and limit how far you can go Hits: 3324
What's the visual aid to know that hours have been modified? Hits: 4695
Search customer by plate from the "License" field Hits: 4487
Inventory report by line code (9.1+) Hits: 4404
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4820
The meaning of the color codes in the Point of Sale Hits: 6192
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5167
Promised time : where do we put it in the POS Hits: 3441
How do we know in which bin to place the parts that are received for a job? Hits: 3489
Update 411 in GEM-CAR Hits: 3740
Configuration of General Information Hits: 6884
ML - Sharing History Hits: 7228
FAQ : Managing inventory using Min / Max Hits: 8926
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3510
How to setup and use National Accounts Hits: 5160
Management of National Accounts Hits: 4114
How to use IP address on station(s) to speed up the connection to server? Hits: 4936
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3214
Pay Supplier by Credit Card Hits: 4631
2 free alternatives when you don`t have Excel Hits: 6004
GEM-CAR Hits: 3961
Where to place the license file and what it is? Hits: 4180
How to change a payment method on an invoice before the end of day Hits: 4242
How to connect to the cloud using your tablet or phone Hits: 4567
Setup your SMTP server to send email (change/edit password) Hits: 5767
Age Of Account Transfer or importation of receivable from Excel Hits: 4744
Reformatting accounting aging to import receivable in Excel Hits: 4548
Vehicle Makes and Models Management Hits: 4105
How to add item to drop down menu with no spy glass Hits: 4028
How to print vehicle list by customer? Hits: 3725
How to work with GEM-CAR from home/remote: free option Hits: 10153
Used Car Module: New classification feature added Hits: 6087
How to quickly create an invoice? (5 steps) Hits: 3824
Printing multiple copies of invoices Hits: 7228
Create a kit from the Point of Sale Hits: 5886
How to integrate and use NAPA Prolink SE? Hits: 6578
Term & Condition for GEM-TIRE Hits: 3778
Save a copy of estimates sent by email Hits: 3486
Vehicle down time analysis report Hits: 3810
Actions that cause an unbalanced inventory Hits: 4170
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4025
End of the month procedure for accounting & reporting Hits: 7295
How to export/import customers/suppliers/ from Acomba Hits: 6080
How to share a printer Hits: 3966
When managing utility bills choose: apply taxes or not Hits: 5639
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7125
Top reasons why our customers aren't using a bridge Hits: 10203
Changing the customer of an existing estimate Hits: 3211
How to reprint a supplier cheque Hits: 3450
Search by license plate number with CARFAX Hits: 5628
CARFAX - End user license agreement / Terms and conditions Hits: 4097
Create step / classification of the quote Hits: 4454
How to search a customer by vehicle informations Hits: 6586
How to make a partial payment on a supplier invoice Hits: 6948
How to bill the tax only on the invoice Hits: 6141
How to change a supplier number Hits: 7140
How to merge the vehicles of a customer (with their history) Hits: 8689
Create or modify a bank used for supplier payment Hits: 6626
Set default option automatically Hits: 6825
Set Miles or KM by default Hits: 6833
Print customer aging Hits: 6482
How to create a bloc to manage training / holiday Hits: 7394
Block management in the calendar for training & holiday Hits: 6353
How to configure and link properly your GL accounts? Hits: 6799
How to import GL accounts from excel file? Hits: 7297
How to make a tax only invoice? Hits: 5334
How to create a new product in the POS screen? Hits: 7677
FAQ Acomba Hits: 9445
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9417
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23908
Multi-Location Hits: 7699
FAQ GEM-CLOUD Hits: 8547
FAQ Production Module Hits: 7931
FAQ Transmission Module Hits: 7458
FAQ Automotive Club Hits: 3089
FAQ Automotive Club Module Hits: 8280
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13420
FAQ Hosting Solution Hits: 6458
Retreading Module Hits: 10322
GPS Tracking Hits: 7803
Supplier Importation / Exportation Hits: 2842
FAQ Help Hits: 3982
FAQ Unit cost analysis Hits: 8063
FAQ Truck Management with specific options Hits: 3023
FAQ Government Inspection Hits: 8427
FAQ Distribution Hits: 3751
FAQ Supplier Importation/Exportation Hits: 8158
FAQ Survey Hits: 9549
Fuel Module Configuration Hits: 2977
Creating bank and payment method for supplier payment Hits: 8558
FAQ Customer Importation | Import data from repair shop software Hits: 19670
How to block invoicing if the credit limit is reached? Hits: 3510
FAQ_ Printing Cheque/Check Hits: 10552
Remote Hits: 2882
SMS Benefits and limitation Hits: 6582
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4384
FAQ Reminders Hits: 3596
Reporting Receivables\Payables Hits: 6328
Reporting Sales Hits: 5536
Reporting Customers Hits: 7128
FAQ Invoices Hits: 4833
FAQ Customer Management | GEM-CAR manage customer Hits: 19894
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7376
How to change a customer number / How to merge clients Hits: 7255
AVR. labels for tire storage Hits: 7554
Planning Hits: 2932
End Of Day Hits: 4017
FAQ Special Tire Search by Criteria Hits: 13420
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13864
Tire National Account Management software - HELP Hits: 14538
Tax Management Hits: 7761
FAQ Group Discount Hits: 9242
FAQ Product Importation/exportation Hits: 3247
How to do manual supplier invoice entry? Hits: 5162
Price Matrix Hits: 3528
FAQ Linked Product Hits: 3384
FAQ Oil Change Management Hits: 3880
FAQ Kit Management Hits: 3585
Creating Product Hits: 3740
FAQ configuration of Categories and Type of Categories Hits: 3804
GEM-CLOUD Hits: 3593
List Of Options of the General Information - Option List Hits: 9604
Point of sale general Information Hits: 6951
faq Local Configuration Hits: 8214
FAQ Glass Module Hits: 8762
FAQ Fuel Module Hits: 8647
FAQ Tire Module Hits: 9919
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8240
FAQ Payables Hits: 6286
Configure multiple currencies for supplier purchases Hits: 6045
How to duplicate an invoice Hits: 3029
How to cancel / reverse an invoice Hits: 3399
Reporting Module Hits: 3285
FAQ - Punch Clock Hits: 5769
FAQ Vehicle File Hits: 7248
Verbal Approval Hits: 3381
FAQ Used Car Module Hits: 4445
FAQ Courtesy Car and Rental Software module Hits: 8167
FAQ - Part Return and Core Management Hits: 3793
FAQ - Internet Ordering Hits: 3529
FAQ Signature Pad Hits: 4832
FAQ GEM-WORK Hits: 3901
FAQ Sending Text message / SMS Hits: 3867
Work Order Hits: 3971
FAQ Agenda Hits: 15802
FAQ Quotation / Estimate Hits: 16681
Security Hits: 8025
Reports - End of fiscal year Hits: 5356
How to send / e-mail account statements - Hits: 8498
How to cancel / reverse account receivables payment Hits: 6734
Report: Account payables analysis on specific date Hits: 4227
The punch clock: procedure to put a job on Standby Hits: 6280
Express End of Day : to speed up the process Hits: 6623
GL: General Ledger Chart of Accounts Numbering System Hits: 13618
Example Hits: 3360
How to input a payroll transaction at the end of the month Hits: 6536
Internal note vs memo Hits: 3108
Easy module for national account management and follow up Hits: 6725
Reminders and statements blocked by your e-mail provider Hits: 6894
How to perform " End of day " procedure and why Hits: 7599
Set / assign GL account to a category Hits: 7353
How to create add modify GL account Hits: 7352
How to change the mileage in the vehicle's file? Hits: 7239
IMPORTANT: How to perform a backup of your database? Hits: 9573
How to configure / add / modify personalized links? Hits: 5966
How to change the duration of an appointment in the calendar Hits: 3416
Detailed or summary distribution report of transactions Hits: 6113
How to send your account sattements by e-mail / mail (display and print) Hits: 9296
FAQ Accounting Hits: 12698
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7493
How to set tax rate in the USA Hits: 6504
How to modify your account statement? Hits: 4758
How to configure ZEBRA printer in GEM-CAR? Hits: 6801
How to install ribbon for ZEBRA GX420T ? Hits: 6541
How to setup and use GEM-GLASS? Hits: 4224
How to configure, activate and use shop supplies? Hits: 8615
Refresh button in the punch module. Hits: 7033
How to print customer label directly from customer's file? Hits: 6324
How to add a document to a vehicle file? Hits: 6857
How to disable shop supplies for particular job? Hits: 6568
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6527
How to change the date of an invoice? Hits: 7433
How to print customer labels? / Customer report by visits. Hits: 9541
Cancel a payment on an invoice when the end of day is done Hits: 5563
How to change payment method on an invoice before the end of day Hits: 2299
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2782
Reference, who reffered us to you? Hits: 3488
Verbal authorization Hits: 7172
Total invoice search - V7.1 Hits: 6343
How to verify is your period is balanced Hits: 6411
Rental module - V7.1 Hits: 3504
E-mail List report for customers with active e-mail address Hits: 4059
FAQ GEM-CAR Configuration Hits: 10744
FAQ Inventory Hits: 4964
FAQ Cash Register Hits: 4017
FAQ Point of sale (POS) Old Hits: 4266
Analyze report for SMS / text message sent Hits: 9468
On screen signature / activate electronic signature Hits: 9515
How to purchase used vehicle and add it to the inventory? Hits: 6557
How to create special category for used vehicles? Hits: 7796
Suggested purchase list - color code Hits: 6477
How to send text messages from your Shop Management Software Hits: 6422
How to send SMS messages Hits: 4018
How to create SMS templates Hits: 7598
How to activate the SMS function for a particular customer Hits: 5536
Summary of new customers with charts - V7.0 Hits: 4090
Sales analysis report with charts - V7.0 Hits: 4945
Monthly / Yearly sales report with charts - V7.0 Hits: 8011
Monthly sales report by product with charts - V7.0 Hits: 5476
Advertising on invoices - V7.1 Hits: 3971
Sales report by advisor with average and charts Hits: 6452
Sales report by payment method with charts - V7.1 Hits: 6298
Sales report by clerk with charts - V7.1 Hits: 4853
Sales summary report by category with charts - V7.1 Hits: 5288
Get paid anywhere by credit card using your mobile and Square Hits: 6017
Table of content - FAQ Hits: 28569
Managing inactive customers and deleting them - V7.0 Hits: 7571
Display discount on invoice Hits: 9579
Reprint or email an invoice from a work order in the history Hits: 10478
Modify the logo that appears on the packing shipping slip Hits: 6599
Performing a return on a new, guaranteed or defective Hits: 9185
Use the old core option to manage returns Hits: 8367
Configure the supplier check specification template Hits: 7119
Manage car rentals according to the vehicle’s mileage Hits: 6736
Schedule of rental of tools & equipment in your software Hits: 6962
Create a quick list of preferred items to add to an estimate Hits: 3407
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10966
Understanding the different reminder templates to send Hits: 10047
Activate color labels for the customer's line of credit Hits: 9395
How to Activate and Configure the Cash Drawer? Hits: 6643
Modify/reverse a payment method of invoice before end of day Hits: 8478
How to activate the preventative maintenance by model Hits: 8178
How to add money to your cash drawer during the day Hits: 7328
How to use Gift Cards / Rebate / Discount Hits: 7857
Send statements, estimates and invoices to different email Hits: 13420
How to create a category in GEM-CAR Hits: 16451
How to run Teamviewer - Portable ? Hits: 10264
Wired vs Wireless Networking in the Shop Hits: 6535
How to record payments for a supplier paid by VISA and Mastercard Hits: 6520
Updating Service Packs with Windows 8 Hits: 5969
Updating Service Packs with Windows 7 Hits: 6467
Getting ready to install GEM-CAR Hits: 8223
Importing inventory products from Excel or CSV files Hits: 15370
Canadian Tax rate by province Hits: 8331
Minimum System Requirements Hits: 6382
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7492
GEM-MECANIC Hits: 23604
Taxes configuration by customers Hits: 7621
FAQ by Module | GEM-CAR frequently asked questions Hits: 44262
How to transfer a vehicle/car from one customer to another Hits: 9585
How to transfer a vehicle/car from one customer to another Hits: 4748
Billing with insurance deductible and taxes for a customer Hits: 8175
Configuring GEM-CAR with Terminal Server Hits: 6964
DYMO configuration sticker printer for Bar code & key labels Hits: 8474
Print your label for next service: Oil change label software Hits: 13200
Configuration the Zebra printer: Oil change label stickers Hits: 11321
Data from sales report is different for the same date range Hits: 9461
How to handle a customer's bad debts Hits: 7619
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3178
Printing individual labels for barcodes without a logo/price Hits: 7672
Printing water resistant tire labels with a Zebra Hits: 6649
Printing plasticized tire labels with high-strength glue Hits: 3809
Replacement/alternative parts or alternate products Hits: 12832
Management of delivery orders with multiple addresses Hits: 6796
How to create price matrix? / Setup price matrix Hits: 10677
How to send reminder letters with double-window envelopes Hits: 6741
Fold statements so that they fit in window envelopes Hits: 8984
Truck fleet management with preventative maintenance / PEP Hits: 7056
Vehicle file transfer function using the car’s VIN Hits: 7446
Client’s contact information transfer from 411 USA & CANADA Hits: 6749
Used vehicles-cars/exchanges/consignment with financing Hits: 6916
Problems with management of specific duties,environment fees Hits: 6906
How to configure categories with the general ledger / type Hits: 8897
Reasons that affect the Performance by bay/technician report Hits: 6706
Create tire storage codes with different rates and quantity Hits: 7085
How to print a report for a set of items in a kit Hits: 6585
Transferring parts from the NAPA Prolink site causes issues Hits: 6422
Transferring parts that are not in inventory into DAVE / WHI Hits: 6365
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5799
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7081
Pay a supplier invoice via the cash register / petty cash Hits: 9793
How to enter money in the cash register ? Hits: 8421
How to create a cash register Hits: 7968
Manage NSF check cashing : easy steps Hits: 6327
How to print out a list of detailed invoices with the cost price Hits: 3608
How to change the date format on a particular workstation Hits: 6152
How to change the client number Hits: 3870
Purchasing via the POS and core management Hits: 8105
Validate if your customers are loyal : visits and sales Hits: 4123
Analyze activity and sales per department & job type Hits: 6478
Configure the body/text of an estimate email with a signature Hits: 9082
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4980
Reprint an end-of-day report that is printed/closed Hits: 5837
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3637
How to assign a language of correspondence Hits: 6490
How to add a logo in a reminder letter, e.g.: CAA Hits: 9746
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7918
How to reprint a supplier cheque - V6.0 Hits: 2555
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4908
When making purchases, how not to create all the items on inventory ? Hits: 2467
Change the duration that archives are displayed in history Hits: 4589
Activate or close your cash register at the end of the day Hits: 7495
Configuration to memorize parts on a job like an oil change Hits: 6916
How does GEM-CAR calculate the taxes? Hits: 6092
Manage windshield & glass change/installation with insurance Hits: 6122
Validate if the invoice contains the address (send reminder) Hits: 6692
How to know if a preventive maintenance option is activated Hits: 6833
How to know if a job is still pending in the time stamp/punch clock Hits: 6760
Create used-vehicle stock number via the POS Hits: 7540
Management of multiple tax levels for delivery out of area Hits: 5902
How to deactivate the postal code format to enter a zip code Hits: 6537
Analyzing Sales Report: do you have loyal customer? Hits: 5559
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4503
How to print out and analyze your sales reports Hits: 5279
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4919
Can I Send Reminder Emails? Hits: 8320
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3875
How to print out a supplier cheque journal report - V7.0 Hits: 6987
Generate the age of accounts payable by supplier Hits: 7795
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8353
How to reprint a supplier cheque Hits: 5635
Change order position of your bay in the agenda/calendar Hits: 7489
How to export the items in your inventory to Excel or CSV Hits: 6291
Measure the return on sending customer's reminder by email Hits: 4386
How product categories work Hits: 8375
Reprint an end-of-day report that is printed/closed Hits: 3608
Managing insurance deductibles for insurer files Hits: 6516
How to track your customers number of visits and sales ? - V6.0 Hits: 2625
Simply Accounting and Quickbooks transfer Hits: 8517
How to create your logo by yourself Hits: 6042
How to create or add your logo on your estimate or invoice Hits: 6677
How to invert print and display on the display icon Hits: 6011
How to add information faster and easy GEM-PEN Hits: 3861
How to show the subtotal for each job Hits: 6172
How to change taxes: multiple taxes levels management Hits: 7302
Find your SMTP address - complete List Hits: 20183
SMTP List Hits: 6898
Entering previous account statement amounts and balances Hits: 7666
Print the list of tires required for tomorrow’s appointment Hits: 7603
Entering your SMTP address. E-mail estimates and invoices Hits: 8072
Creating tires in inventory, searching for available tires Hits: 8671
Change, add or modify payment methods : direct deposit Hits: 8386
Creating job packages or kits Hits: 8334
Updating the tire retail prices by make/brand or model Hits: 7164
Use national accounts / third party invoicing Hits: 6704
How to configure and print receipts on a coupon printer. Hits: 8146
Activate parts memory on a job: oil change package Hits: 6984
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7269
Map directions to go from the shop to the customer Hits: 7645
Activate automatic OEM preventative maintenance reminder Hits: 7833
How to create and/or change User Names and PW? Hits: 6760
Search for parts sold to a specific customer in history Hits: 4565
How to download the Internet Explorer 11.0 upgrade Hits: 7362
How to change, modify or see the item cost on the POS window Hits: 9504
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4593
How to activate the Truck Tab for customer vehicle data? Hits: 8706
Create and print a new tire storage label from your software Hits: 9207
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6601
How to improve your computer's performance? Hits: 6558
Receive and enter your purchase invoices via the POS Hits: 7715
Invoice a different bill to or a National Account Hits: 6444
Create GL and payment method for an Account to an Account? Hits: 6872
Display inventory location on a shipping slip Hits: 7073
Put a customer on credit block / pending for credit approval Hits: 6743
Canadian Federal Fuel Taxes Hits: 6828
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7018
Canadian & Quebec taxes on fuel and petroleum products Hits: 7007
Specific Duty & recycling fees for new tire are taxable Hits: 7132
My color printer is very slow, I would like buy a faster one Hits: 5671
How do I manage fuel sales in my GEM-CAR software Hits: 10037
My printer prints my reports and documents outside the page margins Hits: 6403
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6503
Receivables in my End of Day report no longer balance Hits: 7422
Little squares or rectangles are showing on my reports Hits: 6026
Send my invoice to the attention of a specific person Hits: 14776
Register a deposit and collect the balance later Hits: 6750
How can I change font in GEM-CAR Hits: 6966
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8914
Invoices and reports are not printing at the correct printer Hits: 6971
How can I add another customer to the same telephone number? Hits: 6920
Transfer French description from CARQUEST’s Weblink Hits: 7205
Your Sales by Sales Rep report is empty Hits: 5430
The accounts receivable code (AR) no longer works Hits: 10506
Reserve on hold parts, materials, tires for an estimate Hits: 6629
How to set discounts or prices for group or fleet accounts Hits: 6951
Change/modify the credit terms or conditions in your invoice Hits: 7175
Enter a default regional area code, city and province/state Hits: 6327
How do I activate and use the Sort key and quick search Hits: 6261
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7177
Change the internet Login information of your tire supplier Hits: 9596
How to assign price levels and link these to parts and tires Hits: 7491
How can a product be automatically linked or associated Hits: 7801
Printing customer labels for promotions or Christmas cards Hits: 8260
How to create Reminders? Hits: 11141
How to configure security levels by user Hits: 8399
How do I change the promotional message on my invoices. Hits: 6581
How do I print labels for the customer monthly statements? Hits: 9581
What Label model should I purchase for barcode printing? Hits: 5781
Block the software from sending a reminder to a customer Hits: 9865
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4469
How do I enter a tax included dollars amount on an item Hits: 3093
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5733
Are there any user manuals or guides available for GEM-CAR? Hits: 6732
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9704
Measuring Production Performance: Technician/Mechanic Hits: 12368
Billing a commercial customer (taxes, insurance & deductible) Hits: 2736
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9777
When selecting a client, the estimates list does not appear Hits: 9627
Change the work order template for inspection, truck, tires Hits: 10144
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2143
Integrate a catalog/price list products Hits: 9908
Modify/adjust cost price in the history /sales reports / POS Hits: 10884
Find a payment from a supplier invoice: report Hits: 2062
FAQ - Tire Storage Software for tire store and distributor Hits: 14667

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