GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 48567
Early suppliers payment discounts of 2% good or bad? Hits: 1988
Top 10 Tips to reduce your inventory of parts Hits: 2024
GEM-BOOKS - Accounting and payroll software Hits: 4258
Change rate/hourly rate by batch or by category Hits: 2585
Robert Thibert wheel software catalog integration Hits: 3454
Create a list of customers to check if someone cancels their appointment ? Hits: 2369
Add a personalized field to a customer file or in the company Hits: 2283
Print a customer list with detail of their vehicle Hits: 2452
Changing the default quantity of a product when adding it to the POS Hits: 2477
Hide / display de quantities on the delivery / packing slip Hits: 2475
GEM-CAR provides free accounting software solutions? Hits: 12570
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4571
Acomba - recommended accounting software Hits: 4593
Quickbooks: accounting software compatible with GEM-CAR Hits: 4810
10.5 Reasons for using the GEM-CAR calendar Hits: 3035
Tax settings : Special configurations Hits: 3468
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5096
How to manage / calculate / generate Administrative Fees ? Hits: 5077
How to export data from CARS to GEM-CAR Hits: 3310
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3011
Set deductible Hits: 3119
Printing the rental agreement Hits: 3203
Fuel sales report Hits: 3378
How to search for an alternative part from the POS Hits: 3470
Set reminder for driver's license renewal Hits: 3432
Show preventative maintenance as a popup in the POS Hits: 3489
Specific duty of tire sales report Hits: 3225
Updating the 9 price level from an Excel file Hits: 3338
Printing colored labels by season Hits: 2995
Creation of linked product as "Specific duty" Hits: 3072
Linking specific duties Hits: 3248
Where to save tire size front and rear in the customer file Hits: 2944
Sales report and statistics Hits: 3210
Searching from the POS for customer by name or other criteria Hits: 3149
How to access main customer information in one click in the POS Hits: 3503
Print timestamp on the invoice Hits: 3692
How to pay a bill using multiple payment modes Hits: 3278
How to access the supplier list from the POS in 1 click Hits: 3119
Setting default GL ledger Hits: 3067
Setting the tax level by supplier Hits: 2909
How to change the time range for invoices displayed in history Hits: 3094
Template for supplier importation Hits: 2956
You don't have Excel, use a CSV file Hits: 4161
How to show all 9 level of pricing in the POS for 1 item Hits: 3337
Configuration of a file with the right column header Hits: 3041
How to set the 9 levels of pricing in the inventory Hits: 3260
How to search for the list of package from the POS Hits: 2880
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3254
How to add a part and a quick tip to add multiple parts Hits: 2936
How to scan the VIN from the punch Hits: 3311
How to add a reminder from the punch Hits: 3012
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2887
Configuration of the color code for the status of a job Hits: 3321
How does the supervisor window work to correct timestamp Hits: 3109
Top 10.5 reasons to use the punch clock Hits: 2796
How to loan money to an employee and keep trace Hits: 2641
How the next visit is planned automatically by the software Hits: 2641
How to see the history of the vehicle from all owners Hits: 2739
How to add an option to the vehicle Hits: 2873
How to add a picture of the car Hits: 3200
How to leave a trace that you have returned tires to the customer Hits: 2614
Used car inventory value Hits: 2670
How to track the cost of a vehicle: purchase and repair Hits: 2689
Printing tire labels using different colors by season Hits: 2531
Selling your shop/garage: ensure a healthy transition Hits: 2367
Tire size list from the storage Hits: 3796
Tire storage value for insurance Hits: 2563
How do I know if a customer has tires in storage Hits: 2362
Tire Storage Configuration Hits: 3051
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2752
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2419
How to add a personalized link Hits: 2448
How to change the back color of the invoice Hits: 2671
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2436
How to access other distributors from the POS: using the right click Hits: 2439
Activate your CARFAX VIN decoder Hits: 3342
Activating Mitchell labor transfer Hits: 3030
Activate your ALL DATA labor transfer from the POS Hits: 2548
How does the search icon works Hits: 2507
How to change the customer’s vehicle on an existing estimate Hits: 4432
How to make a customer tax exempt? Hits: 2249
Automatic spellcheck in GEM-CAR Hits: 2542
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2339
How to use NAPA VIN decoder vs CARFAX Hits: 3285
Internal client configuration for invoices without sales Hits: 3120
How to read tire sizes? Hits: 3770
Punch window report for the payroll Hits: 2314
Use & associate/link an associated product: Specific Duty Hits: 3087
Configuration of the workshop equipment Hits: 2921
Management of steps/status & classification of estimates Hits: 2191
Order note / title to manage promise time Hits: 2345
Configuration of Environmental Management Fee (EMF) Hits: 2804
How to change the default value for oil changes Hits: 2314
How to re-print an already printed / closed end of day report Hits: 2195
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2148
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2681
Add a new internet distributor/supplier for parts catalog Hits: 3203
Connecting multiple users on the same Internet catalogue distributor Hits: 2288
How to manage NSF Hits: 2422
Quickly find an appointment for a customer booking Hits: 2502
Access a UCDA Car Sale Contract Hits: 2339
The Cost Price does not Show in the Point of Sale Hits: 2313
Sales and Purchases in Foreign Currencies - Exchange Hits: 2412
Stock you filter inventory based on make and model not ABC Hits: 2434
List of new customers in a month to sent promotion Hits: 2314
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2381
Configure and use AutoServe1 inspection sheets Hits: 2582
Inventory Transaction: purchases, sold, manual adjustment Hits: 2453
How to return unused products from your inventory Hits: 2478
Partial Payments with Discount to Suppliers Hits: 2361
Quick access to kits from POS Hits: 2757
Adding or creating a barcode to a product Hits: 2643
Use multiple monitor on the cloud using RDP Hits: 2392
History a vehicle vs the history of a customer's vehicle Hits: 3236
Advance Kits for wheels : pros and cons Hits: 2593
The GEM-2D : New wireless barcode reader 2D Hits: 3491
List Oil change label model with or without logo for Zebra Hits: 2469
Label model with barcode for inventory Hits: 2751
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3093
Does GEM-CAR offer a complete accounting software solution ? Hits: 2720
Payroll Software Module : Save Time and Money Hits: 3610
generate automatic purchase order using the minimum quantity Hits: 2984
Set minimum and maximum quantity in a product / inventory Hits: 2883
View a list of item were the stock level is bellow minimum Hits: 3012
How to Configure GEM-LINK? Hits: 2403
Transfer data history from over 100 repair shop software/SMS Hits: 4527
Default label configuration for GEM-CAR barcode size Hits: 2782
Demographic sales report and zip code / postal code structure Hits: 5999
How to delete unused products Hits: 4289
How to generate an inventory report Hits: 2737
How to configure GEM-CAR to use a multi-tray printer Hits: 3163
Export or print out a list of customers emails Hits: 3364
Activate your spell check in GEM-CAR using Windows 10 Hits: 2185
Example of recommended inspections for specific types of jobs Hits: 2718
Re-activate/bring back inspection sheets lost after update Hits: 2765
How to display entry and exit mileage on estimates/invoices Hits: 2800
Double-click in the calendar to expand long notes Hits: 2632
Activate an existing yet inactive tire storage Hits: 2721
Remove outdated estimates Hits: 2665
How to activate your shop's SiriusXM account? Hits: 3817
How to activate and use GEM-SCAN - Version 13 Hits: 3949
First Remote Connection Procedure: Cloud Hits: 2802
How to locate individual customers from your sales report Hits: 2297
How to activate existing but inactive tire storage Hits: 3387
Dispatch module Hits: 2354
Change matrix of groups/items that already are in inventory Hits: 5255
Removing the blank space at the bottom of your invoice Hits: 2504
Automatically schedule jobs in the calendar from punch clock Hits: 2348
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2686
Setting a default printer in Windows 10 Hits: 3099
How to take out a list of tire storage Hits: 4311
How to make end of day of payables Hits: 2810
Associate an inspection report with a job: GEM-WORK Hits: 2984
Hourly labor cost, how to do the math Hits: 2966
Multi-window/screen : open calendar/point of sale and check Hits: 2704
Add overpayment (deposit) as a credit in receivables Hits: 3054
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2417
Taking out an inventory transaction report Hits: 6258
Account receivable analysis and aging report for customers Hits: 3214
How to add a Hybrid or Electric vehicle model Hits: 2608
End of the month procedure Hits: 4518
How to generate a list of customers with upcoming reminders Hits: 2743
Punch Clock : What is the "Stop" button for? Hits: 3488
How to save reports and files from Cloud to your local drive Hits: 3063
How to add kits faster in an estimate Hits: 2797
How to use the fast order feature of Napa Prolink SE Hits: 3805
GEM-CONNECT module : procedures Hits: 2358
Start selling tires online: TireConnect catalog integration Hits: 4868
Tire search Hits: 2902
Validation of QST and GST numbers: It is your responsibility Hits: 13092
How to setup GEM-MONEY Hits: 6399
How to update GEM-CAR Hits: 1953
Procedure to print a vehicle's sale contract Hits: 3912
How to send an e-mail and print an invoice at the same time Hits: 2791
How to configure GEM-CHAT - live chat software in your SMS Hits: 5023
How to set a fixed price on an oil change kit Hits: 3805
Manage NSF and how to put the transaction back in receivable Hits: 3545
Add style and colors to notes and internal memos Hits: 3509
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5802
How to manage different products and job categories Hits: 5018
How to get a customer list with a vehicle Hits: 3590
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3849
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4442
How to find a customer's postal code in the POS (12.0.0) Hits: 3890
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4143
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3585
How to view the POS in full screen (12.0.0) Hits: 4539
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3831
Vehicle importation Hits: 3718
How to change the POS icons Hits: 3869
Email addresses by advisor Hits: 2872
Tire storage tip: printing colored labels Hits: 3430
Change the message at the bottom of account statements Hits: 2975
Why aren't the distributions and sales reports balancing? Hits: 4162
GL configuration by department Hits: 3301
Incorrect inventory tracking, possible causes? Hits: 4084
How to track payment history of a specific customer. Hits: 3380
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4568
Multi-location/Multi-enterprise: configuration & options Hits: 4075
Tax table calculation by province for Canada Hits: 4300
Updating to version 11.0.6 Hits: 3972
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5634
List of Shop Management Software: automated data conversion Hits: 4335
New Internet links available in GEM-LINK Hits: 7546
How to track deleted item Hits: 3962
Select different Invoice model/template: fuel, distribution Hits: 5236
Promotional plastic key chain with bar code to open a file Hits: 5513
How to set up an account with Partstech Hits: 6860
GEM-CARD : Credit Card Processing Program Benefits Hits: 6998
How to calculate the cost of your shop supply and apply it Hits: 4494
Inventory adjustment value to do in your accounting Software Hits: 3402
Looking for an invoice by product number Hits: 3653
How to calculate the cost on a job in an estimate / work order ? Hits: 3660
How to calculate the cost and your margin on the workshop equipment? Hits: 3872
Unblock An Order Hits: 3589
How To Change The Product Code? Hits: 3608
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7713
GEM-CHECK Digital Inspection Module Hits: 4890
Transactions for your accounting software for reconciliation Hits: 11106
Change, hide or display the hourly labor rate on invoices Hits: 10583
Add a job to a quote so it doesn't show in the punch clock Hits: 4037
How to add a new customer? Hits: 7349
How to print out the summary of tax distributions report on purchases? Hits: 3980
How to print in black and white and both sides of paper? Hits: 4645
The power of text messaging (SMS) from GEM-CAR Hits: 7214
How to setup and print your key tags? Hits: 6388
Performance report by work bay / technician and payroll Hits: 7871
How to bill a linked customer (e.g. Insurance)? Hits: 4633
How to link a kit to your tire categories? Hits: 5500
How to update the products price by applying a new matrix? Hits: 4177
How to schedule a long job in the Calendar? Hits: 3675
How to setup and use the card processing terminal? Hits: 4519
How to print a statement with detailed payments? Hits: 5794
How to activate and configure Worldpac SpeedDial? Hits: 9419
How to generate a discount on an account receivable? Hits: 4067
How to setup and use your barcode reader? Hits: 7268
How to change and manage the taxes Hits: 3759
How to change the font size of the legal text on the invoice? Hits: 5368
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5432
Display only available inventory in search results window Hits: 4948
Detailed internal work report Hits: 5544
How to generate a core to return? Hits: 5582
Where to find the local & direct phone lines for Support? Hits: 5172
How to transfer a tire storage to another vehicle? Hits: 7050
Yearly sales report for a product through the Inventory window (New) Hits: 5800
Is the deposit taxable or not, and what is its cost? Hits: 3326
Understanding product types of job/products in inventory V6.0 Hits: 3157
Post a supplier bill with parts used in multiple Work Orders Hits: 3281
How to disconnect a user? Hits: 3410
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4411
How to export Invoicing transactions to TEXT files Hits: 3327
New core tracking system! Hits: 5259
How to disable CARFAX for a specific customer Hits: 5076
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5509
Display an alternate delivery address on the invoice Hits: 5202
Invoice with a past date and limit how far you can go Hits: 3305
What's the visual aid to know that hours have been modified? Hits: 4676
Search customer by plate from the "License" field Hits: 4465
Inventory report by line code (9.1+) Hits: 4384
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4801
The meaning of the color codes in the Point of Sale Hits: 6172
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5149
Promised time : where do we put it in the POS Hits: 3420
How do we know in which bin to place the parts that are received for a job? Hits: 3469
Update 411 in GEM-CAR Hits: 3724
Configuration of General Information Hits: 6850
ML - Sharing History Hits: 7202
FAQ : Managing inventory using Min / Max Hits: 8888
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3490
How to setup and use National Accounts Hits: 5112
Management of National Accounts Hits: 4098
How to use IP address on station(s) to speed up the connection to server? Hits: 4807
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3199
Pay Supplier by Credit Card Hits: 4612
2 free alternatives when you don`t have Excel Hits: 5976
GEM-CAR Hits: 3937
Where to place the license file and what it is? Hits: 4150
How to change a payment method on an invoice before the end of day Hits: 4217
How to connect to the cloud using your tablet or phone Hits: 4542
Setup your SMTP server to send email (change/edit password) Hits: 5747
Age Of Account Transfer or importation of receivable from Excel Hits: 4715
Reformatting accounting aging to import receivable in Excel Hits: 4521
Vehicle Makes and Models Management Hits: 4071
How to add item to drop down menu with no spy glass Hits: 4005
How to print vehicle list by customer? Hits: 3709
How to work with GEM-CAR from home/remote: free option Hits: 10101
Used Car Module: New classification feature added Hits: 6067
How to quickly create an invoice? (5 steps) Hits: 3802
Printing multiple copies of invoices Hits: 7206
Create a kit from the Point of Sale Hits: 5866
How to integrate and use NAPA Prolink SE? Hits: 6535
Term & Condition for GEM-TIRE Hits: 3761
Save a copy of estimates sent by email Hits: 3472
Vehicle down time analysis report Hits: 3789
Actions that cause an unbalanced inventory Hits: 4146
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4009
End of the month procedure for accounting & reporting Hits: 7263
How to export/import customers/suppliers/ from Acomba Hits: 6057
How to share a printer Hits: 3943
When managing utility bills choose: apply taxes or not Hits: 5611
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7100
Top reasons why our customers aren't using a bridge Hits: 10122
Changing the customer of an existing estimate Hits: 3194
How to reprint a supplier cheque Hits: 3438
Search by license plate number with CARFAX Hits: 5605
CARFAX - End user license agreement / Terms and conditions Hits: 4080
Create step / classification of the quote Hits: 4425
How to search a customer by vehicle informations Hits: 6569
How to make a partial payment on a supplier invoice Hits: 6925
How to bill the tax only on the invoice Hits: 6115
How to change a supplier number Hits: 7114
How to merge the vehicles of a customer (with their history) Hits: 8655
Create or modify a bank used for supplier payment Hits: 6607
Set default option automatically Hits: 6810
Set Miles or KM by default Hits: 6817
Print customer aging Hits: 6461
How to create a bloc to manage training / holiday Hits: 7349
Block management in the calendar for training & holiday Hits: 6334
How to configure and link properly your GL accounts? Hits: 6769
How to import GL accounts from excel file? Hits: 7259
How to make a tax only invoice? Hits: 5303
How to create a new product in the POS screen? Hits: 7641
FAQ Acomba Hits: 9412
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9376
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23876
Multi-Location Hits: 7668
FAQ GEM-CLOUD Hits: 8512
FAQ Production Module Hits: 7902
FAQ Transmission Module Hits: 7417
FAQ Automotive Club Hits: 3064
FAQ Automotive Club Module Hits: 8242
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13395
FAQ Hosting Solution Hits: 6438
Retreading Module Hits: 10287
GPS Tracking Hits: 7775
Supplier Importation / Exportation Hits: 2824
FAQ Help Hits: 3960
FAQ Unit cost analysis Hits: 8030
FAQ Truck Management with specific options Hits: 3000
FAQ Government Inspection Hits: 8399
FAQ Distribution Hits: 3731
FAQ Supplier Importation/Exportation Hits: 8124
FAQ Survey Hits: 9515
Fuel Module Configuration Hits: 2963
Creating bank and payment method for supplier payment Hits: 8530
FAQ Customer Importation | Import data from repair shop software Hits: 19614
How to block invoicing if the credit limit is reached? Hits: 3487
FAQ_ Printing Cheque/Check Hits: 10521
Remote Hits: 2868
SMS Benefits and limitation Hits: 6544
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4362
FAQ Reminders Hits: 3577
Reporting Receivables\Payables Hits: 6296
Reporting Sales Hits: 5502
Reporting Customers Hits: 7096
FAQ Invoices Hits: 4810
FAQ Customer Management | GEM-CAR manage customer Hits: 19847
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7314
How to change a customer number / How to merge clients Hits: 7220
AVR. labels for tire storage Hits: 7534
Planning Hits: 2912
End Of Day Hits: 4002
FAQ Special Tire Search by Criteria Hits: 13387
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13828
Tire National Account Management software - HELP Hits: 14502
Tax Management Hits: 7727
FAQ Group Discount Hits: 9189
FAQ Product Importation/exportation Hits: 3229
How to do manual supplier invoice entry? Hits: 5141
Price Matrix Hits: 3504
FAQ Linked Product Hits: 3363
FAQ Oil Change Management Hits: 3862
FAQ Kit Management Hits: 3568
Creating Product Hits: 3719
FAQ configuration of Categories and Type of Categories Hits: 3784
GEM-CLOUD Hits: 3570
List Of Options of the General Information - Option List Hits: 9568
Point of sale general Information Hits: 6929
faq Local Configuration Hits: 8173
FAQ Glass Module Hits: 8738
FAQ Fuel Module Hits: 8621
FAQ Tire Module Hits: 9864
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8210
FAQ Payables Hits: 6250
Configure multiple currencies for supplier purchases Hits: 6022
How to duplicate an invoice Hits: 3008
How to cancel / reverse an invoice Hits: 3383
Reporting Module Hits: 3272
FAQ - Punch Clock Hits: 5729
FAQ Vehicle File Hits: 7207
Verbal Approval Hits: 3370
FAQ Used Car Module Hits: 4421
FAQ Courtesy Car and Rental Software module Hits: 8133
FAQ - Part Return and Core Management Hits: 3771
FAQ - Internet Ordering Hits: 3503
FAQ Signature Pad Hits: 4802
FAQ GEM-WORK Hits: 3885
FAQ Sending Text message / SMS Hits: 3853
Work Order Hits: 3960
FAQ Agenda Hits: 15699
FAQ Quotation / Estimate Hits: 16564
Security Hits: 7993
Reports - End of fiscal year Hits: 5330
How to send / e-mail account statements - Hits: 8453
How to cancel / reverse account receivables payment Hits: 6712
Report: Account payables analysis on specific date Hits: 4202
The punch clock: procedure to put a job on Standby Hits: 6258
Express End of Day : to speed up the process Hits: 6596
GL: General Ledger Chart of Accounts Numbering System Hits: 13534
Example Hits: 3338
How to input a payroll transaction at the end of the month Hits: 6510
Internal note vs memo Hits: 3086
Easy module for national account management and follow up Hits: 6705
Reminders and statements blocked by your e-mail provider Hits: 6877
How to perform " End of day " procedure and why Hits: 7573
Set / assign GL account to a category Hits: 7326
How to create add modify GL account Hits: 7326
How to change the mileage in the vehicle's file? Hits: 7210
IMPORTANT: How to perform a backup of your database? Hits: 9520
How to configure / add / modify personalized links? Hits: 5928
How to change the duration of an appointment in the calendar Hits: 3397
Detailed or summary distribution report of transactions Hits: 6084
How to send your account sattements by e-mail / mail (display and print) Hits: 9249
FAQ Accounting Hits: 12662
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7469
How to set tax rate in the USA Hits: 6478
How to modify your account statement? Hits: 4737
How to configure ZEBRA printer in GEM-CAR? Hits: 6777
How to install ribbon for ZEBRA GX420T ? Hits: 6510
How to setup and use GEM-GLASS? Hits: 4196
How to configure, activate and use shop supplies? Hits: 8554
Refresh button in the punch module. Hits: 7015
How to print customer label directly from customer's file? Hits: 6302
How to add a document to a vehicle file? Hits: 6837
How to disable shop supplies for particular job? Hits: 6548
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6501
How to change the date of an invoice? Hits: 7408
How to print customer labels? / Customer report by visits. Hits: 9502
Cancel a payment on an invoice when the end of day is done Hits: 5537
How to change payment method on an invoice before the end of day Hits: 2282
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2767
Reference, who reffered us to you? Hits: 3470
Verbal authorization Hits: 7146
Total invoice search - V7.1 Hits: 6320
How to verify is your period is balanced Hits: 6386
Rental module - V7.1 Hits: 3490
E-mail List report for customers with active e-mail address Hits: 4038
FAQ GEM-CAR Configuration Hits: 10695
FAQ Inventory Hits: 4945
FAQ Cash Register Hits: 3993
FAQ Point of sale (POS) Old Hits: 4246
Analyze report for SMS / text message sent Hits: 9431
On screen signature / activate electronic signature Hits: 9485
How to purchase used vehicle and add it to the inventory? Hits: 6536
How to create special category for used vehicles? Hits: 7773
Suggested purchase list - color code Hits: 6457
How to send text messages from your Shop Management Software Hits: 6393
How to send SMS messages Hits: 4002
How to create SMS templates Hits: 7564
How to activate the SMS function for a particular customer Hits: 5506
Summary of new customers with charts - V7.0 Hits: 4067
Sales analysis report with charts - V7.0 Hits: 4921
Monthly / Yearly sales report with charts - V7.0 Hits: 7983
Monthly sales report by product with charts - V7.0 Hits: 5451
Advertising on invoices - V7.1 Hits: 3950
Sales report by advisor with average and charts Hits: 6426
Sales report by payment method with charts - V7.1 Hits: 6266
Sales report by clerk with charts - V7.1 Hits: 4827
Sales summary report by category with charts - V7.1 Hits: 5270
Get paid anywhere by credit card using your mobile and Square Hits: 5995
Table of content - FAQ Hits: 28546
Managing inactive customers and deleting them - V7.0 Hits: 7549
Display discount on invoice Hits: 9529
Reprint or email an invoice from a work order in the history Hits: 10428
Modify the logo that appears on the packing shipping slip Hits: 6578
Performing a return on a new, guaranteed or defective Hits: 9157
Use the old core option to manage returns Hits: 8332
Configure the supplier check specification template Hits: 7089
Manage car rentals according to the vehicle’s mileage Hits: 6712
Schedule of rental of tools & equipment in your software Hits: 6926
Create a quick list of preferred items to add to an estimate Hits: 3391
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10902
Understanding the different reminder templates to send Hits: 10014
Activate color labels for the customer's line of credit Hits: 9336
How to Activate and Configure the Cash Drawer? Hits: 6621
Modify/reverse a payment method of invoice before end of day Hits: 8454
How to activate the preventative maintenance by model Hits: 8143
How to add money to your cash drawer during the day Hits: 7300
How to use Gift Cards / Rebate / Discount Hits: 7832
Send statements, estimates and invoices to different email Hits: 13363
How to create a category in GEM-CAR Hits: 16396
How to run Teamviewer - Portable ? Hits: 10231
Wired vs Wireless Networking in the Shop Hits: 6514
How to record payments for a supplier paid by VISA and Mastercard Hits: 6494
Updating Service Packs with Windows 8 Hits: 5953
Updating Service Packs with Windows 7 Hits: 6447
Getting ready to install GEM-CAR Hits: 8206
Importing inventory products from Excel or CSV files Hits: 15285
Canadian Tax rate by province Hits: 8293
Minimum System Requirements Hits: 6341
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7468
GEM-MECANIC Hits: 23332
Taxes configuration by customers Hits: 7596
FAQ by Module | GEM-CAR frequently asked questions Hits: 43978
How to transfer a vehicle/car from one customer to another Hits: 9524
How to transfer a vehicle/car from one customer to another Hits: 4715
Billing with insurance deductible and taxes for a customer Hits: 8149
Configuring GEM-CAR with Terminal Server Hits: 6943
DYMO configuration sticker printer for Bar code & key labels Hits: 8436
Print your label for next service: Oil change label software Hits: 13122
Configuration the Zebra printer: Oil change label stickers Hits: 11287
Data from sales report is different for the same date range Hits: 9426
How to handle a customer's bad debts Hits: 7595
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3161
Printing individual labels for barcodes without a logo/price Hits: 7645
Printing water resistant tire labels with a Zebra Hits: 6626
Printing plasticized tire labels with high-strength glue Hits: 3794
Replacement/alternative parts or alternate products Hits: 12791
Management of delivery orders with multiple addresses Hits: 6780
How to create price matrix? / Setup price matrix Hits: 10611
How to send reminder letters with double-window envelopes Hits: 6723
Fold statements so that they fit in window envelopes Hits: 8961
Truck fleet management with preventative maintenance / PEP Hits: 7035
Vehicle file transfer function using the car’s VIN Hits: 7428
Client’s contact information transfer from 411 USA & CANADA Hits: 6729
Used vehicles-cars/exchanges/consignment with financing Hits: 6895
Problems with management of specific duties,environment fees Hits: 6883
How to configure categories with the general ledger / type Hits: 8875
Reasons that affect the Performance by bay/technician report Hits: 6692
Create tire storage codes with different rates and quantity Hits: 7068
How to print a report for a set of items in a kit Hits: 6559
Transferring parts from the NAPA Prolink site causes issues Hits: 6390
Transferring parts that are not in inventory into DAVE / WHI Hits: 6337
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5773
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7064
Pay a supplier invoice via the cash register / petty cash Hits: 9759
How to enter money in the cash register ? Hits: 8391
How to create a cash register Hits: 7945
Manage NSF check cashing : easy steps Hits: 6304
How to print out a list of detailed invoices with the cost price Hits: 3592
How to change the date format on a particular workstation Hits: 6124
How to change the client number Hits: 3851
Purchasing via the POS and core management Hits: 8086
Validate if your customers are loyal : visits and sales Hits: 4103
Analyze activity and sales per department & job type Hits: 6454
Configure the body/text of an estimate email with a signature Hits: 9047
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4966
Reprint an end-of-day report that is printed/closed Hits: 5813
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3623
How to assign a language of correspondence Hits: 6466
How to add a logo in a reminder letter, e.g.: CAA Hits: 9703
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7892
How to reprint a supplier cheque - V6.0 Hits: 2538
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4893
When making purchases, how not to create all the items on inventory ? Hits: 2452
Change the duration that archives are displayed in history Hits: 4567
Activate or close your cash register at the end of the day Hits: 7464
Configuration to memorize parts on a job like an oil change Hits: 6895
How does GEM-CAR calculate the taxes? Hits: 6075
Manage windshield & glass change/installation with insurance Hits: 6105
Validate if the invoice contains the address (send reminder) Hits: 6673
How to know if a preventive maintenance option is activated Hits: 6812
How to know if a job is still pending in the time stamp/punch clock Hits: 6739
Create used-vehicle stock number via the POS Hits: 7514
Management of multiple tax levels for delivery out of area Hits: 5877
How to deactivate the postal code format to enter a zip code Hits: 6520
Analyzing Sales Report: do you have loyal customer? Hits: 5532
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4487
How to print out and analyze your sales reports Hits: 5257
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4901
Can I Send Reminder Emails? Hits: 8288
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3863
How to print out a supplier cheque journal report - V7.0 Hits: 6968
Generate the age of accounts payable by supplier Hits: 7692
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8325
How to reprint a supplier cheque Hits: 5615
Change order position of your bay in the agenda/calendar Hits: 7435
How to export the items in your inventory to Excel or CSV Hits: 6274
Measure the return on sending customer's reminder by email Hits: 4367
How product categories work Hits: 8321
Reprint an end-of-day report that is printed/closed Hits: 3595
Managing insurance deductibles for insurer files Hits: 6493
How to track your customers number of visits and sales ? - V6.0 Hits: 2612
Simply Accounting and Quickbooks transfer Hits: 8488
How to create your logo by yourself Hits: 6017
How to create or add your logo on your estimate or invoice Hits: 6654
How to invert print and display on the display icon Hits: 5997
How to add information faster and easy GEM-PEN Hits: 3846
How to show the subtotal for each job Hits: 6154
How to change taxes: multiple taxes levels management Hits: 7281
Find your SMTP address - complete List Hits: 20131
SMTP List Hits: 6871
Entering previous account statement amounts and balances Hits: 7646
Print the list of tires required for tomorrow’s appointment Hits: 7581
Entering your SMTP address. E-mail estimates and invoices Hits: 8042
Creating tires in inventory, searching for available tires Hits: 8648
Change, add or modify payment methods : direct deposit Hits: 8366
Creating job packages or kits Hits: 8310
Updating the tire retail prices by make/brand or model Hits: 7145
Use national accounts / third party invoicing Hits: 6685
How to configure and print receipts on a coupon printer. Hits: 8120
Activate parts memory on a job: oil change package Hits: 6967
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7245
Map directions to go from the shop to the customer Hits: 7627
Activate automatic OEM preventative maintenance reminder Hits: 7811
How to create and/or change User Names and PW? Hits: 6740
Search for parts sold to a specific customer in history Hits: 4553
How to download the Internet Explorer 11.0 upgrade Hits: 7345
How to change, modify or see the item cost on the POS window Hits: 9463
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4581
How to activate the Truck Tab for customer vehicle data? Hits: 8679
Create and print a new tire storage label from your software Hits: 9184
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6571
How to improve your computer's performance? Hits: 6536
Receive and enter your purchase invoices via the POS Hits: 7700
Invoice a different bill to or a National Account Hits: 6425
Create GL and payment method for an Account to an Account? Hits: 6844
Display inventory location on a shipping slip Hits: 7048
Put a customer on credit block / pending for credit approval Hits: 6725
Canadian Federal Fuel Taxes Hits: 6807
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6995
Canadian & Quebec taxes on fuel and petroleum products Hits: 6979
Specific Duty & recycling fees for new tire are taxable Hits: 7109
My color printer is very slow, I would like buy a faster one Hits: 5657
How do I manage fuel sales in my GEM-CAR software Hits: 9992
My printer prints my reports and documents outside the page margins Hits: 6384
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6487
Receivables in my End of Day report no longer balance Hits: 7403
Little squares or rectangles are showing on my reports Hits: 6007
Send my invoice to the attention of a specific person Hits: 14751
Register a deposit and collect the balance later Hits: 6726
How can I change font in GEM-CAR Hits: 6941
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8893
Invoices and reports are not printing at the correct printer Hits: 6948
How can I add another customer to the same telephone number? Hits: 6899
Transfer French description from CARQUEST’s Weblink Hits: 7181
Your Sales by Sales Rep report is empty Hits: 5406
The accounts receivable code (AR) no longer works Hits: 10466
Reserve on hold parts, materials, tires for an estimate Hits: 6602
How to set discounts or prices for group or fleet accounts Hits: 6930
Change/modify the credit terms or conditions in your invoice Hits: 7151
Enter a default regional area code, city and province/state Hits: 6309
How do I activate and use the Sort key and quick search Hits: 6242
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7149
Change the internet Login information of your tire supplier Hits: 9573
How to assign price levels and link these to parts and tires Hits: 7467
How can a product be automatically linked or associated Hits: 7779
Printing customer labels for promotions or Christmas cards Hits: 8231
How to create Reminders? Hits: 11103
How to configure security levels by user Hits: 8361
How do I change the promotional message on my invoices. Hits: 6553
How do I print labels for the customer monthly statements? Hits: 9547
What Label model should I purchase for barcode printing? Hits: 5763
Block the software from sending a reminder to a customer Hits: 9832
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4446
How do I enter a tax included dollars amount on an item Hits: 3073
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5700
Are there any user manuals or guides available for GEM-CAR? Hits: 6704
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9668
Measuring Production Performance: Technician/Mechanic Hits: 12343
Billing a commercial customer (taxes, insurance & deductible) Hits: 2717
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9737
When selecting a client, the estimates list does not appear Hits: 9576
Change the work order template for inspection, truck, tires Hits: 10093
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2130
Integrate a catalog/price list products Hits: 9877
Modify/adjust cost price in the history /sales reports / POS Hits: 10837
Find a payment from a supplier invoice: report Hits: 2044
FAQ - Tire Storage Software for tire store and distributor Hits: 14618

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