GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
Toggle Navigation
Open menu
  • Home
  • Product
    • GEM-CAR
      • Inventory
      • Point of Sale
      • Scheduler Management
      • GEM-CLOUD
      • Signature pad
      • Online repair guide
      • Text messaging
      • Digital Inspection & WO
      • Windshield and glass
      • Fleet and trucks
      • Electronic punch clock software for the automotive industry
    • GEM-CAR pricing
      • How to get a free GEM-CAR?
      • Pricing
      • Promo
        • Promo for new shop
    • Modules / Features
    • Videos
      • Youtube Channel
    • Flyer about the software
      • GEM-CAR
      • GEM-BOOKS
    • Free Demo
  • Why us?
    • Benefits
    • Testimonials
    • Advantages
    • Customer's List
    • Partner's List
  • About us
    • Mission
    • Our Offices
    • Jobs
    • Refer a mechanical workshop
  • Support
    • GEM-University
    • Technical Support
      • Call us
      • Agent Login
    • FAQ's
    • FAQ by Module
    • GEM - ESHOP
    • Training
      • GEMINAR
      • GEM-CAR Convention
  • Events
  • News
  • FR
  • (866) 848-8282
Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 43228
Early suppliers payment discounts of 2% good or bad? Hits: 1603
Top 10 Tips to reduce your inventory of parts Hits: 1579
GEM-BOOKS - Accounting and payroll software Hits: 3522
Change rate/hourly rate by batch or by category Hits: 2156
Robert Thibert wheel software catalog integration Hits: 2921
Create a list of customers to check if someone cancels their appointment ? Hits: 1997
Add a personalized field to a customer file or in the company Hits: 1966
Print a customer list with detail of their vehicle Hits: 2045
Changing the default quantity of a product when adding it to the POS Hits: 2091
Hide / display de quantities on the delivery / packing slip Hits: 2121
GEM-CAR provides free accounting software solutions? Hits: 11040
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3997
Acomba - recommended accounting software Hits: 3982
Quickbooks: accounting software compatible with GEM-CAR Hits: 4105
10.5 Reasons for using the GEM-CAR calendar Hits: 2532
Tax settings : Special configurations Hits: 2953
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3895
How to manage / calculate / generate Administrative Fees ? Hits: 3508
How to export data from CARS to GEM-CAR Hits: 2841
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2670
Set deductible Hits: 2707
Printing the rental agreement Hits: 2795
Fuel sales report Hits: 2857
How to search for an alternative part from the POS Hits: 3080
Set reminder for driver's license renewal Hits: 3015
Show preventative maintenance as a popup in the POS Hits: 3103
Specific duty of tire sales report Hits: 2815
Updating the 9 price level from an Excel file Hits: 2955
Printing colored labels by season Hits: 2603
Creation of linked product as "Specific duty" Hits: 2731
Linking specific duties Hits: 2852
Where to save tire size front and rear in the customer file Hits: 2602
Sales report and statistics Hits: 2821
Searching from the POS for customer by name or other criteria Hits: 2754
How to access main customer information in one click in the POS Hits: 3111
Print timestamp on the invoice Hits: 3192
How to pay a bill using multiple payment modes Hits: 2920
How to access the supplier list from the POS in 1 click Hits: 2730
Setting default GL ledger Hits: 2647
Setting the tax level by supplier Hits: 2499
How to change the time range for invoices displayed in history Hits: 2709
Template for supplier importation Hits: 2596
You don't have Excel, use a CSV file Hits: 3752
How to show all 9 level of pricing in the POS for 1 item Hits: 2929
Configuration of a file with the right column header Hits: 2676
How to set the 9 levels of pricing in the inventory Hits: 2846
How to search for the list of package from the POS Hits: 2485
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2841
How to add a part and a quick tip to add multiple parts Hits: 2635
How to scan the VIN from the punch Hits: 2887
How to add a reminder from the punch Hits: 2695
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2597
Configuration of the color code for the status of a job Hits: 2975
How does the supervisor window work to correct timestamp Hits: 2752
Top 10.5 reasons to use the punch clock Hits: 2487
How to loan money to an employee and keep trace Hits: 2383
How the next visit is planned automatically by the software Hits: 2356
How to see the history of the vehicle from all owners Hits: 2418
How to add an option to the vehicle Hits: 2551
How to add a picture of the car Hits: 2766
How to leave a trace that you have returned tires to the customer Hits: 2353
Used car inventory value Hits: 2425
How to track the cost of a vehicle: purchase and repair Hits: 2354
Printing tire labels using different colors by season Hits: 2273
Selling your shop/garage: ensure a healthy transition Hits: 2123
Tire size list from the storage Hits: 3331
Tire storage value for insurance Hits: 2333
How do I know if a customer has tires in storage Hits: 2164
Tire Storage Configuration Hits: 2807
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2386
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2191
How to add a personalized link Hits: 2197
How to change the back color of the invoice Hits: 2366
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2196
How to access other distributors from the POS: using the right click Hits: 2117
Activate your CARFAX VIN decoder Hits: 3023
Activating Mitchell labor transfer Hits: 2769
Activate your ALL DATA labor transfer from the POS Hits: 2224
How does the search icon works Hits: 2249
How to change the customer’s vehicle on an existing estimate Hits: 3979
How to make a customer tax exempt? Hits: 2051
Automatic spellcheck in GEM-CAR Hits: 2272
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2107
How to use NAPA VIN decoder vs CARFAX Hits: 2904
Internal client configuration for invoices without sales Hits: 2830
How to read tire sizes? Hits: 2915
Punch window report for the payroll Hits: 2085
Use & associate/link an associated product: Specific Duty Hits: 2807
Configuration of the workshop equipment Hits: 2687
Management of steps/status & classification of estimates Hits: 1990
Order note / title to manage promise time Hits: 2118
Configuration of Environmental Management Fee (EMF) Hits: 2385
How to change the default value for oil changes Hits: 2087
How to re-print an already printed / closed end of day report Hits: 2008
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1926
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2442
Add a new internet distributor/supplier for parts catalog Hits: 2943
Connecting multiple users on the same Internet catalogue distributor Hits: 2042
How to manage NSF Hits: 2171
Quickly find an appointment for a customer booking Hits: 2227
Access a UCDA Car Sale Contract Hits: 2107
The Cost Price does not Show in the Point of Sale Hits: 2090
Sales and Purchases in Foreign Currencies - Exchange Hits: 2179
Stock you filter inventory based on make and model not ABC Hits: 2207
List of new customers in a month to sent promotion Hits: 2097
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2158
Configure and use AutoServe1 inspection sheets Hits: 2329
Inventory Transaction: purchases, sold, manual adjustment Hits: 2216
How to return unused products from your inventory Hits: 2203
Partial Payments with Discount to Suppliers Hits: 2110
Quick access to kits from POS Hits: 2471
Adding or creating a barcode to a product Hits: 2382
Use multiple monitor on the cloud using RDP Hits: 2150
History a vehicle vs the history of a customer's vehicle Hits: 2971
Advance Kits for wheels : pros and cons Hits: 2287
The GEM-2D : New wireless barcode reader 2D Hits: 2787
List Oil change label model with or without logo for Zebra Hits: 2238
Label model with barcode for inventory Hits: 2480
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2569
Does GEM-CAR offer a complete accounting software solution ? Hits: 2476
Payroll Software Module : Save Time and Money Hits: 3194
generate automatic purchase order using the minimum quantity Hits: 2693
Set minimum and maximum quantity in a product / inventory Hits: 2613
View a list of item were the stock level is bellow minimum Hits: 2703
How to Configure GEM-LINK? Hits: 2192
Transfer data history from over 100 repair shop software/SMS Hits: 3822
Default label configuration for GEM-CAR barcode size Hits: 2461
Demographic sales report and zip code / postal code structure Hits: 3284
How to delete unused products Hits: 3961
How to generate an inventory report Hits: 2479
How to configure GEM-CAR to use a multi-tray printer Hits: 2796
Export or print out a list of customers emails Hits: 3065
Activate your spell check in GEM-CAR using Windows 10 Hits: 1967
Example of recommended inspections for specific types of jobs Hits: 2475
Re-activate/bring back inspection sheets lost after update Hits: 2479
How to display entry and exit mileage on estimates/invoices Hits: 2561
Double-click in the calendar to expand long notes Hits: 2360
Activate an existing yet inactive tire storage Hits: 2432
Remove outdated estimates Hits: 2373
How to activate your shop's SiriusXM account? Hits: 3505
How to activate and use GEM-SCAN - Version 13 Hits: 3610
First Remote Connection Procedure: Cloud Hits: 2515
How to locate individual customers from your sales report Hits: 2014
How to activate existing but inactive tire storage Hits: 2988
Dispatch module Hits: 2141
Change matrix of groups/items that already are in inventory Hits: 4696
Removing the blank space at the bottom of your invoice Hits: 2233
Automatically schedule jobs in the calendar from punch clock Hits: 2089
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2415
Setting a default printer in Windows 10 Hits: 2746
How to take out a list of tire storage Hits: 3978
How to make end of day of payables Hits: 2541
Associate an inspection report with a job: GEM-WORK Hits: 2687
Hourly labor cost, how to do the math Hits: 2593
Multi-window/screen : open calendar/point of sale and check Hits: 2443
Add overpayment (deposit) as a credit in receivables Hits: 2788
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2175
Taking out an inventory transaction report Hits: 5683
Account receivable analysis and aging report for customers Hits: 2925
How to add a Hybrid or Electric vehicle model Hits: 2393
End of the month procedure Hits: 4161
How to generate a list of customers with upcoming reminders Hits: 2513
Punch Clock : What is the "Stop" button for? Hits: 3203
How to save reports and files from Cloud to your local drive Hits: 2770
How to add kits faster in an estimate Hits: 2544
How to use the fast order feature of Napa Prolink SE Hits: 3338
GEM-CONNECT module : procedures Hits: 1976
Start selling tires online: TireConnect catalog integration Hits: 4339
Tire search Hits: 2641
Validation of QST and GST numbers: It is your responsibility Hits: 11395
How to setup GEM-MONEY Hits: 5812
How to update GEM-CAR Hits: 1787
Procedure to print a vehicle's sale contract Hits: 3553
How to send an e-mail and print an invoice at the same time Hits: 2581
How to configure GEM-CHAT - live chat software in your SMS Hits: 4637
How to set a fixed price on an oil change kit Hits: 3543
Manage NSF and how to put the transaction back in receivable Hits: 3217
Add style and colors to notes and internal memos Hits: 3209
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5277
How to manage different products and job categories Hits: 4663
How to get a customer list with a vehicle Hits: 3247
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3492
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4156
How to find a customer's postal code in the POS (12.0.0) Hits: 3585
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3895
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3330
How to view the POS in full screen (12.0.0) Hits: 4083
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3594
Vehicle importation Hits: 3468
How to change the POS icons Hits: 3602
Email addresses by advisor Hits: 2639
Tire storage tip: printing colored labels Hits: 3172
Change the message at the bottom of account statements Hits: 2759
Why aren't the distributions and sales reports balancing? Hits: 3906
GL configuration by department Hits: 3087
Incorrect inventory tracking, possible causes? Hits: 3853
How to track payment history of a specific customer. Hits: 3117
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4296
Multi-location/Multi-enterprise: configuration & options Hits: 3680
Tax table calculation by province for Canada Hits: 3674
Updating to version 11.0.6 Hits: 3742
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5343
List of Shop Management Software: automated data conversion Hits: 4016
New Internet links available in GEM-LINK Hits: 6777
How to track deleted item Hits: 3715
Select different Invoice model/template: fuel, distribution Hits: 4974
Promotional plastic key chain with bar code to open a file Hits: 5190
How to set up an account with Partstech Hits: 6322
GEM-CARD : Credit Card Processing Program Benefits Hits: 5956
How to calculate the cost of your shop supply and apply it Hits: 4171
Inventory adjustment value to do in your accounting Software Hits: 3175
Looking for an invoice by product number Hits: 3434
How to calculate the cost on a job in an estimate / work order ? Hits: 3365
How to calculate the cost and your margin on the workshop equipment? Hits: 3562
Unblock An Order Hits: 3345
How To Change The Product Code? Hits: 3358
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7061
GEM-CHECK Digital Inspection Module Hits: 4625
Transactions for your accounting software for reconciliation Hits: 10005
Change, hide or display the hourly labor rate on invoices Hits: 10313
Add a job to a quote so it doesn't show in the punch clock Hits: 3823
How to add a new customer? Hits: 6964
How to print out the summary of tax distributions report on purchases? Hits: 3797
How to print in black and white and both sides of paper? Hits: 4320
The power of text messaging (SMS) from GEM-CAR Hits: 6740
How to setup and print your key tags? Hits: 6021
Performance report by work bay / technician and payroll Hits: 7553
How to bill a linked customer (e.g. Insurance)? Hits: 4291
How to link a kit to your tire categories? Hits: 5219
How to update the products price by applying a new matrix? Hits: 3958
How to schedule a long job in the Calendar? Hits: 3368
How to setup and use the card processing terminal? Hits: 4126
How to print a statement with detailed payments? Hits: 5537
How to activate and configure Worldpac SpeedDial? Hits: 8550
How to generate a discount on an account receivable? Hits: 3822
How to setup and use your barcode reader? Hits: 6745
How to change and manage the taxes Hits: 3511
How to change the font size of the legal text on the invoice? Hits: 5120
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5126
Display only available inventory in search results window Hits: 4675
Detailed internal work report Hits: 5236
How to generate a core to return? Hits: 5246
Where to find the local & direct phone lines for Support? Hits: 4864
How to transfer a tire storage to another vehicle? Hits: 6747
Yearly sales report for a product through the Inventory window (New) Hits: 5512
Is the deposit taxable or not, and what is its cost? Hits: 3093
Understanding product types of job/products in inventory V6.0 Hits: 2941
Post a supplier bill with parts used in multiple Work Orders Hits: 3100
How to disconnect a user? Hits: 3134
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4116
How to export Invoicing transactions to TEXT files Hits: 3078
New core tracking system! Hits: 4961
How to disable CARFAX for a specific customer Hits: 4822
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5211
Display an alternate delivery address on the invoice Hits: 4932
Invoice with a past date and limit how far you can go Hits: 3046
What's the visual aid to know that hours have been modified? Hits: 4463
Search customer by plate from the "License" field Hits: 4259
Inventory report by line code (9.1+) Hits: 4109
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4565
The meaning of the color codes in the Point of Sale Hits: 5931
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4830
Promised time : where do we put it in the POS Hits: 3169
How do we know in which bin to place the parts that are received for a job? Hits: 3251
Update 411 in GEM-CAR Hits: 3523
Configuration of General Information Hits: 6470
ML - Sharing History Hits: 6843
FAQ : Managing inventory using Min / Max Hits: 8336
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3212
How to setup and use National Accounts Hits: 4449
Management of National Accounts Hits: 3826
How to use IP address on station(s) to speed up the connection to server? Hits: 4247
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2983
Pay Supplier by Credit Card Hits: 4363
2 free alternatives when you don`t have Excel Hits: 5697
GEM-CAR Hits: 3731
Where to place the license file and what it is? Hits: 3800
How to change a payment method on an invoice before the end of day Hits: 3987
How to connect to the cloud using your tablet or phone Hits: 4207
Setup your SMTP server to send email (change/edit password) Hits: 5359
Age Of Account Transfer or importation of receivable from Excel Hits: 4426
Reformatting accounting aging to import receivable in Excel Hits: 4243
Vehicle Makes and Models Management Hits: 3728
How to add item to drop down menu with no spy glass Hits: 3733
How to print vehicle list by customer? Hits: 3455
How to work with GEM-CAR from home/remote: free option Hits: 9539
Used Car Module: New classification feature added Hits: 5814
How to quickly create an invoice? (5 steps) Hits: 3579
Printing multiple copies of invoices Hits: 6955
Create a kit from the Point of Sale Hits: 5550
How to integrate and use NAPA Prolink SE? Hits: 5893
Term & Condition for GEM-TIRE Hits: 3458
Save a copy of estimates sent by email Hits: 3279
Vehicle down time analysis report Hits: 3522
Actions that cause an unbalanced inventory Hits: 3883
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3823
End of the month procedure for accounting & reporting Hits: 6888
How to export/import customers/suppliers/ from Acomba Hits: 5600
How to share a printer Hits: 3684
When managing utility bills choose: apply taxes or not Hits: 5338
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6748
Top reasons why our customers aren't using a bridge Hits: 9486
Changing the customer of an existing estimate Hits: 2982
How to reprint a supplier cheque Hits: 3267
Search by license plate number with CARFAX Hits: 5184
CARFAX - End user license agreement / Terms and conditions Hits: 3801
Create step / classification of the quote Hits: 4132
How to search a customer by vehicle informations Hits: 6307
How to make a partial payment on a supplier invoice Hits: 6608
How to bill the tax only on the invoice Hits: 5842
How to change a supplier number Hits: 6795
How to merge the vehicles of a customer (with their history) Hits: 8261
Create or modify a bank used for supplier payment Hits: 6349
Set default option automatically Hits: 6511
Set Miles or KM by default Hits: 6571
Print customer aging Hits: 6200
How to create a bloc to manage training / holiday Hits: 6650
Block management in the calendar for training & holiday Hits: 6009
How to configure and link properly your GL accounts? Hits: 6384
How to import GL accounts from excel file? Hits: 6872
How to make a tax only invoice? Hits: 5044
How to create a new product in the POS screen? Hits: 7313
FAQ Acomba Hits: 8971
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8933
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23478
Multi-Location Hits: 7327
FAQ GEM-CLOUD Hits: 8135
FAQ Production Module Hits: 7525
FAQ Transmission Module Hits: 7052
FAQ Automotive Club Hits: 2801
FAQ Automotive Club Module Hits: 7878
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13051
FAQ Hosting Solution Hits: 6209
Retreading Module Hits: 9941
GPS Tracking Hits: 7422
Supplier Importation / Exportation Hits: 2628
FAQ Help Hits: 3697
FAQ Unit cost analysis Hits: 7703
FAQ Truck Management with specific options Hits: 2741
FAQ Government Inspection Hits: 8054
FAQ Distribution Hits: 3470
FAQ Supplier Importation/Exportation Hits: 7775
FAQ Survey Hits: 9146
Fuel Module Configuration Hits: 2703
Creating bank and payment method for supplier payment Hits: 8181
FAQ Customer Importation | Import data from repair shop software Hits: 19175
How to block invoicing if the credit limit is reached? Hits: 3263
FAQ_ Printing Cheque/Check Hits: 10202
Remote Hits: 2644
SMS Benefits and limitation Hits: 6255
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3961
FAQ Reminders Hits: 3315
Reporting Receivables\Payables Hits: 5948
Reporting Sales Hits: 5165
Reporting Customers Hits: 6750
FAQ Invoices Hits: 4402
FAQ Customer Management | GEM-CAR manage customer Hits: 19320
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6934
How to change a customer number / How to merge clients Hits: 6845
AVR. labels for tire storage Hits: 7286
Planning Hits: 2694
End Of Day Hits: 3763
FAQ Special Tire Search by Criteria Hits: 13044
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13451
Tire National Account Management software - HELP Hits: 14115
Tax Management Hits: 7377
FAQ Group Discount Hits: 8737
FAQ Product Importation/exportation Hits: 3032
How to do manual supplier invoice entry? Hits: 4850
Price Matrix Hits: 3221
FAQ Linked Product Hits: 3092
FAQ Oil Change Management Hits: 3647
FAQ Kit Management Hits: 3301
Creating Product Hits: 3513
FAQ configuration of Categories and Type of Categories Hits: 3485
GEM-CLOUD Hits: 3211
List Of Options of the General Information - Option List Hits: 9097
Point of sale general Information Hits: 6684
faq Local Configuration Hits: 7778
FAQ Glass Module Hits: 8328
FAQ Fuel Module Hits: 8258
FAQ Tire Module Hits: 9312
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7794
FAQ Payables Hits: 5896
Configure multiple currencies for supplier purchases Hits: 5794
How to duplicate an invoice Hits: 2715
How to cancel / reverse an invoice Hits: 3145
Reporting Module Hits: 3054
FAQ - Punch Clock Hits: 5192
FAQ Vehicle File Hits: 6547
Verbal Approval Hits: 3124
FAQ Used Car Module Hits: 4178
FAQ Courtesy Car and Rental Software module Hits: 7723
FAQ - Part Return and Core Management Hits: 3497
FAQ - Internet Ordering Hits: 3258
FAQ Signature Pad Hits: 4441
FAQ GEM-WORK Hits: 3640
FAQ Sending Text message / SMS Hits: 3591
Work Order Hits: 3749
FAQ Agenda Hits: 14423
FAQ Quotation / Estimate Hits: 14989
Security Hits: 7599
Reports - End of fiscal year Hits: 5068
How to send / e-mail account statements - Hits: 7669
How to cancel / reverse account receivables payment Hits: 6454
Report: Account payables analysis on specific date Hits: 3968
The punch clock: procedure to put a job on Standby Hits: 6015
Express End of Day : to speed up the process Hits: 6308
GL: General Ledger Chart of Accounts Numbering System Hits: 12368
Example Hits: 3085
How to input a payroll transaction at the end of the month Hits: 6223
Internal note vs memo Hits: 2778
Easy module for national account management and follow up Hits: 6373
Reminders and statements blocked by your e-mail provider Hits: 6628
How to perform " End of day " procedure and why Hits: 7222
Set / assign GL account to a category Hits: 6939
How to create add modify GL account Hits: 6979
How to change the mileage in the vehicle's file? Hits: 6925
IMPORTANT: How to perform a backup of your database? Hits: 8447
How to configure / add / modify personalized links? Hits: 5630
How to change the duration of an appointment in the calendar Hits: 3124
Detailed or summary distribution report of transactions Hits: 5806
How to send your account sattements by e-mail / mail (display and print) Hits: 8712
FAQ Accounting Hits: 12206
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7062
How to set tax rate in the USA Hits: 6214
How to modify your account statement? Hits: 4489
How to configure ZEBRA printer in GEM-CAR? Hits: 6484
How to install ribbon for ZEBRA GX420T ? Hits: 6234
How to setup and use GEM-GLASS? Hits: 3699
How to configure, activate and use shop supplies? Hits: 8126
Refresh button in the punch module. Hits: 6753
How to print customer label directly from customer's file? Hits: 6015
How to add a document to a vehicle file? Hits: 6577
How to disable shop supplies for particular job? Hits: 6318
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6138
How to change the date of an invoice? Hits: 7093
How to print customer labels? / Customer report by visits. Hits: 9025
Cancel a payment on an invoice when the end of day is done Hits: 5243
How to change payment method on an invoice before the end of day Hits: 2018
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2535
Reference, who reffered us to you? Hits: 3272
Verbal authorization Hits: 6862
Total invoice search - V7.1 Hits: 6064
How to verify is your period is balanced Hits: 6079
Rental module - V7.1 Hits: 3277
E-mail List report for customers with active e-mail address Hits: 3802
FAQ GEM-CAR Configuration Hits: 10083
FAQ Inventory Hits: 4570
FAQ Cash Register Hits: 3772
FAQ Point of sale (POS) Old Hits: 3961
Analyze report for SMS / text message sent Hits: 8970
On screen signature / activate electronic signature Hits: 9008
How to purchase used vehicle and add it to the inventory? Hits: 6261
How to create special category for used vehicles? Hits: 7456
Suggested purchase list - color code Hits: 6171
How to send text messages from your Shop Management Software Hits: 5987
How to send SMS messages Hits: 3683
How to create SMS templates Hits: 7256
How to activate the SMS function for a particular customer Hits: 5176
Summary of new customers with charts - V7.0 Hits: 3784
Sales analysis report with charts - V7.0 Hits: 4656
Monthly / Yearly sales report with charts - V7.0 Hits: 7653
Monthly sales report by product with charts - V7.0 Hits: 5159
Advertising on invoices - V7.1 Hits: 3703
Sales report by advisor with average and charts Hits: 6114
Sales report by payment method with charts - V7.1 Hits: 5933
Sales report by clerk with charts - V7.1 Hits: 4545
Sales summary report by category with charts - V7.1 Hits: 4999
Get paid anywhere by credit card using your mobile and Square Hits: 5719
Table of content - FAQ Hits: 28047
Managing inactive customers and deleting them - V7.0 Hits: 7209
Display discount on invoice Hits: 8797
Reprint or email an invoice from a work order in the history Hits: 9546
Modify the logo that appears on the packing shipping slip Hits: 6260
Performing a return on a new, guaranteed or defective Hits: 8652
Use the old core option to manage returns Hits: 7973
Configure the supplier check specification template Hits: 6785
Manage car rentals according to the vehicle’s mileage Hits: 6366
Schedule of rental of tools & equipment in your software Hits: 6520
Create a quick list of preferred items to add to an estimate Hits: 3149
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10209
Understanding the different reminder templates to send Hits: 9566
Activate color labels for the customer's line of credit Hits: 8777
How to Activate and Configure the Cash Drawer? Hits: 6349
Modify/reverse a payment method of invoice before end of day Hits: 8188
How to activate the preventative maintenance by model Hits: 7780
How to add money to your cash drawer during the day Hits: 7033
How to use Gift Cards / Rebate / Discount Hits: 7537
Send statements, estimates and invoices to different email Hits: 12412
How to create a category in GEM-CAR Hits: 15866
How to run Teamviewer - Portable ? Hits: 9573
Wired vs Wireless Networking in the Shop Hits: 6228
How to record payments for a supplier paid by VISA and Mastercard Hits: 6155
Updating Service Packs with Windows 8 Hits: 5737
Updating Service Packs with Windows 7 Hits: 6146
Getting ready to install GEM-CAR Hits: 7870
Importing inventory products from Excel or CSV files Hits: 14012
Canadian Tax rate by province Hits: 7381
Minimum System Requirements Hits: 5837
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7106
GEM-MECANIC Hits: 21913
Taxes configuration by customers Hits: 7284
FAQ by Module | GEM-CAR frequently asked questions Hits: 41994
How to transfer a vehicle/car from one customer to another Hits: 8982
How to transfer a vehicle/car from one customer to another Hits: 4243
Billing with insurance deductible and taxes for a customer Hits: 7830
Configuring GEM-CAR with Terminal Server Hits: 6635
DYMO configuration sticker printer for Bar code & key labels Hits: 8020
Print your label for next service: Oil change label software Hits: 12156
Configuration the Zebra printer: Oil change label stickers Hits: 10719
Data from sales report is different for the same date range Hits: 8936
How to handle a customer's bad debts Hits: 7219
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2924
Printing individual labels for barcodes without a logo/price Hits: 7346
Printing water resistant tire labels with a Zebra Hits: 6270
Printing plasticized tire labels with high-strength glue Hits: 3553
Replacement/alternative parts or alternate products Hits: 11972
Management of delivery orders with multiple addresses Hits: 6496
How to create price matrix? / Setup price matrix Hits: 9931
How to send reminder letters with double-window envelopes Hits: 6491
Fold statements so that they fit in window envelopes Hits: 8672
Truck fleet management with preventative maintenance / PEP Hits: 6681
Vehicle file transfer function using the car’s VIN Hits: 7135
Client’s contact information transfer from 411 USA & CANADA Hits: 6503
Used vehicles-cars/exchanges/consignment with financing Hits: 6607
Problems with management of specific duties,environment fees Hits: 6596
How to configure categories with the general ledger / type Hits: 8600
Reasons that affect the Performance by bay/technician report Hits: 6475
Create tire storage codes with different rates and quantity Hits: 6805
How to print a report for a set of items in a kit Hits: 6290
Transferring parts from the NAPA Prolink site causes issues Hits: 6135
Transferring parts that are not in inventory into DAVE / WHI Hits: 6106
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5501
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6830
Pay a supplier invoice via the cash register / petty cash Hits: 9274
How to enter money in the cash register ? Hits: 8042
How to create a cash register Hits: 7645
Manage NSF check cashing : easy steps Hits: 6046
How to print out a list of detailed invoices with the cost price Hits: 3396
How to change the date format on a particular workstation Hits: 5828
How to change the client number Hits: 3555
Purchasing via the POS and core management Hits: 7763
Validate if your customers are loyal : visits and sales Hits: 3876
Analyze activity and sales per department & job type Hits: 6144
Configure the body/text of an estimate email with a signature Hits: 8574
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4763
Reprint an end-of-day report that is printed/closed Hits: 5575
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3354
How to assign a language of correspondence Hits: 6161
How to add a logo in a reminder letter, e.g.: CAA Hits: 9117
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7596
How to reprint a supplier cheque - V6.0 Hits: 2330
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4681
When making purchases, how not to create all the items on inventory ? Hits: 2237
Change the duration that archives are displayed in history Hits: 4326
Activate or close your cash register at the end of the day Hits: 7006
Configuration to memorize parts on a job like an oil change Hits: 6638
How does GEM-CAR calculate the taxes? Hits: 5818
Manage windshield & glass change/installation with insurance Hits: 5873
Validate if the invoice contains the address (send reminder) Hits: 6457
How to know if a preventive maintenance option is activated Hits: 6580
How to know if a job is still pending in the time stamp/punch clock Hits: 6469
Create used-vehicle stock number via the POS Hits: 7213
Management of multiple tax levels for delivery out of area Hits: 5602
How to deactivate the postal code format to enter a zip code Hits: 6253
Analyzing Sales Report: do you have loyal customer? Hits: 5095
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4269
How to print out and analyze your sales reports Hits: 5045
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4553
Can I Send Reminder Emails? Hits: 7904
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3668
How to print out a supplier cheque journal report - V7.0 Hits: 6710
Generate the age of accounts payable by supplier Hits: 7063
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7903
How to reprint a supplier cheque Hits: 5300
Change order position of your bay in the agenda/calendar Hits: 6642
How to export the items in your inventory to Excel or CSV Hits: 6013
Measure the return on sending customer's reminder by email Hits: 4128
How product categories work Hits: 7789
Reprint an end-of-day report that is printed/closed Hits: 3406
Managing insurance deductibles for insurer files Hits: 6205
How to track your customers number of visits and sales ? - V6.0 Hits: 2387
Simply Accounting and Quickbooks transfer Hits: 8014
How to create your logo by yourself Hits: 5791
How to create or add your logo on your estimate or invoice Hits: 6420
How to invert print and display on the display icon Hits: 5757
How to add information faster and easy GEM-PEN Hits: 3613
How to show the subtotal for each job Hits: 5900
How to change taxes: multiple taxes levels management Hits: 6940
Find your SMTP address - complete List Hits: 19553
SMTP List Hits: 6437
Entering previous account statement amounts and balances Hits: 7327
Print the list of tires required for tomorrow’s appointment Hits: 7307
Entering your SMTP address. E-mail estimates and invoices Hits: 7639
Creating tires in inventory, searching for available tires Hits: 8381
Change, add or modify payment methods : direct deposit Hits: 8028
Creating job packages or kits Hits: 8043
Updating the tire retail prices by make/brand or model Hits: 6873
Use national accounts / third party invoicing Hits: 6447
How to configure and print receipts on a coupon printer. Hits: 7777
Activate parts memory on a job: oil change package Hits: 6715
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6942
Map directions to go from the shop to the customer Hits: 7316
Activate automatic OEM preventative maintenance reminder Hits: 7415
How to create and/or change User Names and PW? Hits: 6430
Search for parts sold to a specific customer in history Hits: 4353
How to download the Internet Explorer 11.0 upgrade Hits: 7097
How to change, modify or see the item cost on the POS window Hits: 8922
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4331
How to activate the Truck Tab for customer vehicle data? Hits: 8271
Create and print a new tire storage label from your software Hits: 8913
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6225
How to improve your computer's performance? Hits: 6130
Receive and enter your purchase invoices via the POS Hits: 7469
Invoice a different bill to or a National Account Hits: 6184
Create GL and payment method for an Account to an Account? Hits: 6564
Display inventory location on a shipping slip Hits: 6761
Put a customer on credit block / pending for credit approval Hits: 6479
Canadian Federal Fuel Taxes Hits: 6545
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6701
Canadian & Quebec taxes on fuel and petroleum products Hits: 6657
Specific Duty & recycling fees for new tire are taxable Hits: 6834
My color printer is very slow, I would like buy a faster one Hits: 5442
How do I manage fuel sales in my GEM-CAR software Hits: 9411
My printer prints my reports and documents outside the page margins Hits: 6131
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6233
Receivables in my End of Day report no longer balance Hits: 7140
Little squares or rectangles are showing on my reports Hits: 5754
Send my invoice to the attention of a specific person Hits: 14502
Register a deposit and collect the balance later Hits: 6500
How can I change font in GEM-CAR Hits: 6667
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8588
Invoices and reports are not printing at the correct printer Hits: 6654
How can I add another customer to the same telephone number? Hits: 6620
Transfer French description from CARQUEST’s Weblink Hits: 6931
Your Sales by Sales Rep report is empty Hits: 5123
The accounts receivable code (AR) no longer works Hits: 9932
Reserve on hold parts, materials, tires for an estimate Hits: 6342
How to set discounts or prices for group or fleet accounts Hits: 6686
Change/modify the credit terms or conditions in your invoice Hits: 6891
Enter a default regional area code, city and province/state Hits: 6091
How do I activate and use the Sort key and quick search Hits: 6002
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6828
Change the internet Login information of your tire supplier Hits: 9191
How to assign price levels and link these to parts and tires Hits: 7171
How can a product be automatically linked or associated Hits: 7536
Printing customer labels for promotions or Christmas cards Hits: 7894
How to create Reminders? Hits: 10599
How to configure security levels by user Hits: 7583
How do I change the promotional message on my invoices. Hits: 6284
How do I print labels for the customer monthly statements? Hits: 9068
What Label model should I purchase for barcode printing? Hits: 5551
Block the software from sending a reminder to a customer Hits: 9316
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4205
How do I enter a tax included dollars amount on an item Hits: 2839
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5265
Are there any user manuals or guides available for GEM-CAR? Hits: 6340
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9168
Measuring Production Performance: Technician/Mechanic Hits: 11783
Billing a commercial customer (taxes, insurance & deductible) Hits: 2298
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9023
When selecting a client, the estimates list does not appear Hits: 8876
Change the work order template for inspection, truck, tires Hits: 9411
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1764
Integrate a catalog/price list products Hits: 9180
Modify/adjust cost price in the history /sales reports / POS Hits: 9991
Find a payment from a supplier invoice: report Hits: 1777
FAQ - Tire Storage Software for tire store and distributor Hits: 13987

Point Of Sale

Punch Clock

Inventory

Suppliers

Customers

Tire Module

Tire Distribution

Configuration

Joomla Module OT Client Logos Scroller powered by OmegaTheme.com
  • You are here:  
  • Home

Follow Us


 
 
 
 

Contact Us


  • Toll Free: (866) 848-8282
  • (Canada and USA)

Navigation


  • GEM-CAR Features
  • Testimonials
  • Free demo
  • Price
  • FAQ

Confidentiality

  • Visit our confidentiality policy page

Back to Top

© 2026 GEM-CAR