GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
Toggle Navigation
Open menu
  • Home
  • Product
    • GEM-CAR
      • Inventory
      • Point of Sale
      • Scheduler Management
      • GEM-CLOUD
      • Signature pad
      • Online repair guide
      • Text messaging
      • Digital Inspection & WO
      • Windshield and glass
      • Fleet and trucks
      • Electronic punch clock software for the automotive industry
    • GEM-CAR pricing
      • How to get a free GEM-CAR?
      • Pricing
      • Promo
        • Promo for new shop
    • Modules / Features
    • Videos
      • Youtube Channel
    • Flyer about the software
      • GEM-CAR
      • GEM-BOOKS
    • Free Demo
  • Why us?
    • Benefits
    • Testimonials
    • Advantages
    • Customer's List
    • Partner's List
  • About us
    • Mission
    • Our Offices
    • Jobs
    • Refer a mechanical workshop
  • Support
    • GEM-University
    • Technical Support
      • Call us
      • Agent Login
    • FAQ's
    • FAQ by Module
    • GEM - ESHOP
    • Training
      • GEMINAR
      • GEM-CAR Convention
  • Events
  • News
  • FR
  • (866) 848-8282
Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 43836
Early suppliers payment discounts of 2% good or bad? Hits: 1699
Top 10 Tips to reduce your inventory of parts Hits: 1672
GEM-BOOKS - Accounting and payroll software Hits: 3682
Change rate/hourly rate by batch or by category Hits: 2250
Robert Thibert wheel software catalog integration Hits: 3060
Create a list of customers to check if someone cancels their appointment ? Hits: 2083
Add a personalized field to a customer file or in the company Hits: 2050
Print a customer list with detail of their vehicle Hits: 2147
Changing the default quantity of a product when adding it to the POS Hits: 2194
Hide / display de quantities on the delivery / packing slip Hits: 2215
GEM-CAR provides free accounting software solutions? Hits: 11236
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4111
Acomba - recommended accounting software Hits: 4128
Quickbooks: accounting software compatible with GEM-CAR Hits: 4239
10.5 Reasons for using the GEM-CAR calendar Hits: 2632
Tax settings : Special configurations Hits: 3053
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4046
How to manage / calculate / generate Administrative Fees ? Hits: 3646
How to export data from CARS to GEM-CAR Hits: 2958
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2748
Set deductible Hits: 2804
Printing the rental agreement Hits: 2886
Fuel sales report Hits: 2966
How to search for an alternative part from the POS Hits: 3170
Set reminder for driver's license renewal Hits: 3125
Show preventative maintenance as a popup in the POS Hits: 3202
Specific duty of tire sales report Hits: 2908
Updating the 9 price level from an Excel file Hits: 3037
Printing colored labels by season Hits: 2692
Creation of linked product as "Specific duty" Hits: 2820
Linking specific duties Hits: 2902
Where to save tire size front and rear in the customer file Hits: 2691
Sales report and statistics Hits: 2862
Searching from the POS for customer by name or other criteria Hits: 2850
How to access main customer information in one click in the POS Hits: 3217
Print timestamp on the invoice Hits: 3296
How to pay a bill using multiple payment modes Hits: 2968
How to access the supplier list from the POS in 1 click Hits: 2827
Setting default GL ledger Hits: 2692
Setting the tax level by supplier Hits: 2590
How to change the time range for invoices displayed in history Hits: 2804
Template for supplier importation Hits: 2634
You don't have Excel, use a CSV file Hits: 3798
How to show all 9 level of pricing in the POS for 1 item Hits: 3018
Configuration of a file with the right column header Hits: 2771
How to set the 9 levels of pricing in the inventory Hits: 2936
How to search for the list of package from the POS Hits: 2586
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2943
How to add a part and a quick tip to add multiple parts Hits: 2665
How to scan the VIN from the punch Hits: 2977
How to add a reminder from the punch Hits: 2787
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2683
Configuration of the color code for the status of a job Hits: 3068
How does the supervisor window work to correct timestamp Hits: 2844
Top 10.5 reasons to use the punch clock Hits: 2574
How to loan money to an employee and keep trace Hits: 2426
How the next visit is planned automatically by the software Hits: 2445
How to see the history of the vehicle from all owners Hits: 2508
How to add an option to the vehicle Hits: 2642
How to add a picture of the car Hits: 2873
How to leave a trace that you have returned tires to the customer Hits: 2440
Used car inventory value Hits: 2458
How to track the cost of a vehicle: purchase and repair Hits: 2448
Printing tire labels using different colors by season Hits: 2303
Selling your shop/garage: ensure a healthy transition Hits: 2154
Tire size list from the storage Hits: 3448
Tire storage value for insurance Hits: 2367
How do I know if a customer has tires in storage Hits: 2190
Tire Storage Configuration Hits: 2838
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2478
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2225
How to add a personalized link Hits: 2235
How to change the back color of the invoice Hits: 2459
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2228
How to access other distributors from the POS: using the right click Hits: 2201
Activate your CARFAX VIN decoder Hits: 3061
Activating Mitchell labor transfer Hits: 2805
Activate your ALL DATA labor transfer from the POS Hits: 2328
How does the search icon works Hits: 2291
How to change the customer’s vehicle on an existing estimate Hits: 4035
How to make a customer tax exempt? Hits: 2084
Automatic spellcheck in GEM-CAR Hits: 2302
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2141
How to use NAPA VIN decoder vs CARFAX Hits: 2990
Internal client configuration for invoices without sales Hits: 2876
How to read tire sizes? Hits: 3041
Punch window report for the payroll Hits: 2125
Use & associate/link an associated product: Specific Duty Hits: 2837
Configuration of the workshop equipment Hits: 2719
Management of steps/status & classification of estimates Hits: 2021
Order note / title to manage promise time Hits: 2147
Configuration of Environmental Management Fee (EMF) Hits: 2426
How to change the default value for oil changes Hits: 2127
How to re-print an already printed / closed end of day report Hits: 2032
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1959
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2470
Add a new internet distributor/supplier for parts catalog Hits: 2984
Connecting multiple users on the same Internet catalogue distributor Hits: 2077
How to manage NSF Hits: 2200
Quickly find an appointment for a customer booking Hits: 2271
Access a UCDA Car Sale Contract Hits: 2140
The Cost Price does not Show in the Point of Sale Hits: 2123
Sales and Purchases in Foreign Currencies - Exchange Hits: 2216
Stock you filter inventory based on make and model not ABC Hits: 2247
List of new customers in a month to sent promotion Hits: 2125
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2193
Configure and use AutoServe1 inspection sheets Hits: 2370
Inventory Transaction: purchases, sold, manual adjustment Hits: 2251
How to return unused products from your inventory Hits: 2247
Partial Payments with Discount to Suppliers Hits: 2149
Quick access to kits from POS Hits: 2503
Adding or creating a barcode to a product Hits: 2426
Use multiple monitor on the cloud using RDP Hits: 2186
History a vehicle vs the history of a customer's vehicle Hits: 3010
Advance Kits for wheels : pros and cons Hits: 2332
The GEM-2D : New wireless barcode reader 2D Hits: 2866
List Oil change label model with or without logo for Zebra Hits: 2271
Label model with barcode for inventory Hits: 2525
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2848
Does GEM-CAR offer a complete accounting software solution ? Hits: 2521
Payroll Software Module : Save Time and Money Hits: 3230
generate automatic purchase order using the minimum quantity Hits: 2737
Set minimum and maximum quantity in a product / inventory Hits: 2647
View a list of item were the stock level is bellow minimum Hits: 2739
How to Configure GEM-LINK? Hits: 2223
Transfer data history from over 100 repair shop software/SMS Hits: 3898
Default label configuration for GEM-CAR barcode size Hits: 2495
Demographic sales report and zip code / postal code structure Hits: 3391
How to delete unused products Hits: 4023
How to generate an inventory report Hits: 2514
How to configure GEM-CAR to use a multi-tray printer Hits: 2847
Export or print out a list of customers emails Hits: 3114
Activate your spell check in GEM-CAR using Windows 10 Hits: 1994
Example of recommended inspections for specific types of jobs Hits: 2507
Re-activate/bring back inspection sheets lost after update Hits: 2514
How to display entry and exit mileage on estimates/invoices Hits: 2588
Double-click in the calendar to expand long notes Hits: 2401
Activate an existing yet inactive tire storage Hits: 2471
Remove outdated estimates Hits: 2419
How to activate your shop's SiriusXM account? Hits: 3542
How to activate and use GEM-SCAN - Version 13 Hits: 3651
First Remote Connection Procedure: Cloud Hits: 2555
How to locate individual customers from your sales report Hits: 2062
How to activate existing but inactive tire storage Hits: 3040
Dispatch module Hits: 2182
Change matrix of groups/items that already are in inventory Hits: 4765
Removing the blank space at the bottom of your invoice Hits: 2270
Automatically schedule jobs in the calendar from punch clock Hits: 2120
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2467
Setting a default printer in Windows 10 Hits: 2792
How to take out a list of tire storage Hits: 4022
How to make end of day of payables Hits: 2590
Associate an inspection report with a job: GEM-WORK Hits: 2720
Hourly labor cost, how to do the math Hits: 2638
Multi-window/screen : open calendar/point of sale and check Hits: 2474
Add overpayment (deposit) as a credit in receivables Hits: 2810
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2199
Taking out an inventory transaction report Hits: 5764
Account receivable analysis and aging report for customers Hits: 2966
How to add a Hybrid or Electric vehicle model Hits: 2425
End of the month procedure Hits: 4208
How to generate a list of customers with upcoming reminders Hits: 2539
Punch Clock : What is the "Stop" button for? Hits: 3242
How to save reports and files from Cloud to your local drive Hits: 2808
How to add kits faster in an estimate Hits: 2564
How to use the fast order feature of Napa Prolink SE Hits: 3389
GEM-CONNECT module : procedures Hits: 2020
Start selling tires online: TireConnect catalog integration Hits: 4397
Tire search Hits: 2677
Validation of QST and GST numbers: It is your responsibility Hits: 11595
How to setup GEM-MONEY Hits: 5873
How to update GEM-CAR Hits: 1806
Procedure to print a vehicle's sale contract Hits: 3606
How to send an e-mail and print an invoice at the same time Hits: 2603
How to configure GEM-CHAT - live chat software in your SMS Hits: 4680
How to set a fixed price on an oil change kit Hits: 3568
Manage NSF and how to put the transaction back in receivable Hits: 3256
Add style and colors to notes and internal memos Hits: 3243
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5348
How to manage different products and job categories Hits: 4704
How to get a customer list with a vehicle Hits: 3282
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3537
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4200
How to find a customer's postal code in the POS (12.0.0) Hits: 3633
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3936
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3360
How to view the POS in full screen (12.0.0) Hits: 4130
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3630
Vehicle importation Hits: 3507
How to change the POS icons Hits: 3643
Email addresses by advisor Hits: 2663
Tire storage tip: printing colored labels Hits: 3197
Change the message at the bottom of account statements Hits: 2780
Why aren't the distributions and sales reports balancing? Hits: 3934
GL configuration by department Hits: 3113
Incorrect inventory tracking, possible causes? Hits: 3876
How to track payment history of a specific customer. Hits: 3154
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4327
Multi-location/Multi-enterprise: configuration & options Hits: 3724
Tax table calculation by province for Canada Hits: 3757
Updating to version 11.0.6 Hits: 3778
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5388
List of Shop Management Software: automated data conversion Hits: 4075
New Internet links available in GEM-LINK Hits: 6846
How to track deleted item Hits: 3754
Select different Invoice model/template: fuel, distribution Hits: 5013
Promotional plastic key chain with bar code to open a file Hits: 5229
How to set up an account with Partstech Hits: 6402
GEM-CARD : Credit Card Processing Program Benefits Hits: 6041
How to calculate the cost of your shop supply and apply it Hits: 4223
Inventory adjustment value to do in your accounting Software Hits: 3219
Looking for an invoice by product number Hits: 3466
How to calculate the cost on a job in an estimate / work order ? Hits: 3403
How to calculate the cost and your margin on the workshop equipment? Hits: 3613
Unblock An Order Hits: 3377
How To Change The Product Code? Hits: 3397
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7134
GEM-CHECK Digital Inspection Module Hits: 4669
Transactions for your accounting software for reconciliation Hits: 10195
Change, hide or display the hourly labor rate on invoices Hits: 10341
Add a job to a quote so it doesn't show in the punch clock Hits: 3855
How to add a new customer? Hits: 7036
How to print out the summary of tax distributions report on purchases? Hits: 3826
How to print in black and white and both sides of paper? Hits: 4364
The power of text messaging (SMS) from GEM-CAR Hits: 6803
How to setup and print your key tags? Hits: 6060
Performance report by work bay / technician and payroll Hits: 7597
How to bill a linked customer (e.g. Insurance)? Hits: 4338
How to link a kit to your tire categories? Hits: 5245
How to update the products price by applying a new matrix? Hits: 3986
How to schedule a long job in the Calendar? Hits: 3417
How to setup and use the card processing terminal? Hits: 4181
How to print a statement with detailed payments? Hits: 5569
How to activate and configure Worldpac SpeedDial? Hits: 8633
How to generate a discount on an account receivable? Hits: 3855
How to setup and use your barcode reader? Hits: 6807
How to change and manage the taxes Hits: 3551
How to change the font size of the legal text on the invoice? Hits: 5149
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5174
Display only available inventory in search results window Hits: 4721
Detailed internal work report Hits: 5276
How to generate a core to return? Hits: 5287
Where to find the local & direct phone lines for Support? Hits: 4912
How to transfer a tire storage to another vehicle? Hits: 6790
Yearly sales report for a product through the Inventory window (New) Hits: 5549
Is the deposit taxable or not, and what is its cost? Hits: 3132
Understanding product types of job/products in inventory V6.0 Hits: 2975
Post a supplier bill with parts used in multiple Work Orders Hits: 3133
How to disconnect a user? Hits: 3184
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4155
How to export Invoicing transactions to TEXT files Hits: 3122
New core tracking system! Hits: 5003
How to disable CARFAX for a specific customer Hits: 4859
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5259
Display an alternate delivery address on the invoice Hits: 4970
Invoice with a past date and limit how far you can go Hits: 3079
What's the visual aid to know that hours have been modified? Hits: 4494
Search customer by plate from the "License" field Hits: 4292
Inventory report by line code (9.1+) Hits: 4148
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4591
The meaning of the color codes in the Point of Sale Hits: 5975
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4862
Promised time : where do we put it in the POS Hits: 3215
How do we know in which bin to place the parts that are received for a job? Hits: 3281
Update 411 in GEM-CAR Hits: 3546
Configuration of General Information Hits: 6516
ML - Sharing History Hits: 6883
FAQ : Managing inventory using Min / Max Hits: 8425
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3250
How to setup and use National Accounts Hits: 4517
Management of National Accounts Hits: 3887
How to use IP address on station(s) to speed up the connection to server? Hits: 4303
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3013
Pay Supplier by Credit Card Hits: 4390
2 free alternatives when you don`t have Excel Hits: 5743
GEM-CAR Hits: 3757
Where to place the license file and what it is? Hits: 3845
How to change a payment method on an invoice before the end of day Hits: 4021
How to connect to the cloud using your tablet or phone Hits: 4246
Setup your SMTP server to send email (change/edit password) Hits: 5390
Age Of Account Transfer or importation of receivable from Excel Hits: 4457
Reformatting accounting aging to import receivable in Excel Hits: 4288
Vehicle Makes and Models Management Hits: 3772
How to add item to drop down menu with no spy glass Hits: 3775
How to print vehicle list by customer? Hits: 3489
How to work with GEM-CAR from home/remote: free option Hits: 9603
Used Car Module: New classification feature added Hits: 5858
How to quickly create an invoice? (5 steps) Hits: 3610
Printing multiple copies of invoices Hits: 6989
Create a kit from the Point of Sale Hits: 5587
How to integrate and use NAPA Prolink SE? Hits: 5957
Term & Condition for GEM-TIRE Hits: 3508
Save a copy of estimates sent by email Hits: 3309
Vehicle down time analysis report Hits: 3562
Actions that cause an unbalanced inventory Hits: 3923
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3856
End of the month procedure for accounting & reporting Hits: 6939
How to export/import customers/suppliers/ from Acomba Hits: 5674
How to share a printer Hits: 3726
When managing utility bills choose: apply taxes or not Hits: 5362
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6788
Top reasons why our customers aren't using a bridge Hits: 9556
Changing the customer of an existing estimate Hits: 3014
How to reprint a supplier cheque Hits: 3298
Search by license plate number with CARFAX Hits: 5266
CARFAX - End user license agreement / Terms and conditions Hits: 3844
Create step / classification of the quote Hits: 4169
How to search a customer by vehicle informations Hits: 6343
How to make a partial payment on a supplier invoice Hits: 6650
How to bill the tax only on the invoice Hits: 5882
How to change a supplier number Hits: 6839
How to merge the vehicles of a customer (with their history) Hits: 8321
Create or modify a bank used for supplier payment Hits: 6391
Set default option automatically Hits: 6554
Set Miles or KM by default Hits: 6613
Print customer aging Hits: 6232
How to create a bloc to manage training / holiday Hits: 6750
Block management in the calendar for training & holiday Hits: 6052
How to configure and link properly your GL accounts? Hits: 6434
How to import GL accounts from excel file? Hits: 6936
How to make a tax only invoice? Hits: 5084
How to create a new product in the POS screen? Hits: 7372
FAQ Acomba Hits: 9024
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9003
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23525
Multi-Location Hits: 7361
FAQ GEM-CLOUD Hits: 8176
FAQ Production Module Hits: 7574
FAQ Transmission Module Hits: 7098
FAQ Automotive Club Hits: 2834
FAQ Automotive Club Module Hits: 7907
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13105
FAQ Hosting Solution Hits: 6241
Retreading Module Hits: 9978
GPS Tracking Hits: 7467
Supplier Importation / Exportation Hits: 2653
FAQ Help Hits: 3733
FAQ Unit cost analysis Hits: 7737
FAQ Truck Management with specific options Hits: 2777
FAQ Government Inspection Hits: 8093
FAQ Distribution Hits: 3503
FAQ Supplier Importation/Exportation Hits: 7810
FAQ Survey Hits: 9193
Fuel Module Configuration Hits: 2747
Creating bank and payment method for supplier payment Hits: 8223
FAQ Customer Importation | Import data from repair shop software Hits: 19216
How to block invoicing if the credit limit is reached? Hits: 3297
FAQ_ Printing Cheque/Check Hits: 10237
Remote Hits: 2675
SMS Benefits and limitation Hits: 6293
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4010
FAQ Reminders Hits: 3356
Reporting Receivables\Payables Hits: 5993
Reporting Sales Hits: 5203
Reporting Customers Hits: 6798
FAQ Invoices Hits: 4441
FAQ Customer Management | GEM-CAR manage customer Hits: 19371
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6990
How to change a customer number / How to merge clients Hits: 6893
AVR. labels for tire storage Hits: 7328
Planning Hits: 2723
End Of Day Hits: 3797
FAQ Special Tire Search by Criteria Hits: 13086
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13495
Tire National Account Management software - HELP Hits: 14155
Tax Management Hits: 7418
FAQ Group Discount Hits: 8795
FAQ Product Importation/exportation Hits: 3055
How to do manual supplier invoice entry? Hits: 4893
Price Matrix Hits: 3253
FAQ Linked Product Hits: 3128
FAQ Oil Change Management Hits: 3682
FAQ Kit Management Hits: 3342
Creating Product Hits: 3544
FAQ configuration of Categories and Type of Categories Hits: 3517
GEM-CLOUD Hits: 3261
List Of Options of the General Information - Option List Hits: 9154
Point of sale general Information Hits: 6711
faq Local Configuration Hits: 7832
FAQ Glass Module Hits: 8378
FAQ Fuel Module Hits: 8299
FAQ Tire Module Hits: 9384
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7846
FAQ Payables Hits: 5936
Configure multiple currencies for supplier purchases Hits: 5814
How to duplicate an invoice Hits: 2749
How to cancel / reverse an invoice Hits: 3186
Reporting Module Hits: 3089
FAQ - Punch Clock Hits: 5254
FAQ Vehicle File Hits: 6629
Verbal Approval Hits: 3157
FAQ Used Car Module Hits: 4209
FAQ Courtesy Car and Rental Software module Hits: 7765
FAQ - Part Return and Core Management Hits: 3530
FAQ - Internet Ordering Hits: 3293
FAQ Signature Pad Hits: 4481
FAQ GEM-WORK Hits: 3674
FAQ Sending Text message / SMS Hits: 3627
Work Order Hits: 3788
FAQ Agenda Hits: 14565
FAQ Quotation / Estimate Hits: 15226
Security Hits: 7656
Reports - End of fiscal year Hits: 5095
How to send / e-mail account statements - Hits: 7777
How to cancel / reverse account receivables payment Hits: 6491
Report: Account payables analysis on specific date Hits: 3994
The punch clock: procedure to put a job on Standby Hits: 6043
Express End of Day : to speed up the process Hits: 6352
GL: General Ledger Chart of Accounts Numbering System Hits: 12550
Example Hits: 3121
How to input a payroll transaction at the end of the month Hits: 6259
Internal note vs memo Hits: 2824
Easy module for national account management and follow up Hits: 6425
Reminders and statements blocked by your e-mail provider Hits: 6663
How to perform " End of day " procedure and why Hits: 7273
Set / assign GL account to a category Hits: 6995
How to create add modify GL account Hits: 7020
How to change the mileage in the vehicle's file? Hits: 6971
IMPORTANT: How to perform a backup of your database? Hits: 8539
How to configure / add / modify personalized links? Hits: 5674
How to change the duration of an appointment in the calendar Hits: 3162
Detailed or summary distribution report of transactions Hits: 5843
How to send your account sattements by e-mail / mail (display and print) Hits: 8768
FAQ Accounting Hits: 12252
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7107
How to set tax rate in the USA Hits: 6254
How to modify your account statement? Hits: 4517
How to configure ZEBRA printer in GEM-CAR? Hits: 6526
How to install ribbon for ZEBRA GX420T ? Hits: 6269
How to setup and use GEM-GLASS? Hits: 3749
How to configure, activate and use shop supplies? Hits: 8183
Refresh button in the punch module. Hits: 6789
How to print customer label directly from customer's file? Hits: 6060
How to add a document to a vehicle file? Hits: 6612
How to disable shop supplies for particular job? Hits: 6348
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6191
How to change the date of an invoice? Hits: 7143
How to print customer labels? / Customer report by visits. Hits: 9091
Cancel a payment on an invoice when the end of day is done Hits: 5289
How to change payment method on an invoice before the end of day Hits: 2060
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2577
Reference, who reffered us to you? Hits: 3310
Verbal authorization Hits: 6903
Total invoice search - V7.1 Hits: 6102
How to verify is your period is balanced Hits: 6127
Rental module - V7.1 Hits: 3303
E-mail List report for customers with active e-mail address Hits: 3841
FAQ GEM-CAR Configuration Hits: 10146
FAQ Inventory Hits: 4603
FAQ Cash Register Hits: 3800
FAQ Point of sale (POS) Old Hits: 4030
Analyze report for SMS / text message sent Hits: 9039
On screen signature / activate electronic signature Hits: 9078
How to purchase used vehicle and add it to the inventory? Hits: 6304
How to create special category for used vehicles? Hits: 7502
Suggested purchase list - color code Hits: 6216
How to send text messages from your Shop Management Software Hits: 6031
How to send SMS messages Hits: 3731
How to create SMS templates Hits: 7310
How to activate the SMS function for a particular customer Hits: 5215
Summary of new customers with charts - V7.0 Hits: 3822
Sales analysis report with charts - V7.0 Hits: 4697
Monthly / Yearly sales report with charts - V7.0 Hits: 7713
Monthly sales report by product with charts - V7.0 Hits: 5198
Advertising on invoices - V7.1 Hits: 3727
Sales report by advisor with average and charts Hits: 6152
Sales report by payment method with charts - V7.1 Hits: 5976
Sales report by clerk with charts - V7.1 Hits: 4590
Sales summary report by category with charts - V7.1 Hits: 5035
Get paid anywhere by credit card using your mobile and Square Hits: 5755
Table of content - FAQ Hits: 28113
Managing inactive customers and deleting them - V7.0 Hits: 7252
Display discount on invoice Hits: 8907
Reprint or email an invoice from a work order in the history Hits: 9718
Modify the logo that appears on the packing shipping slip Hits: 6296
Performing a return on a new, guaranteed or defective Hits: 8721
Use the old core option to manage returns Hits: 8015
Configure the supplier check specification template Hits: 6821
Manage car rentals according to the vehicle’s mileage Hits: 6409
Schedule of rental of tools & equipment in your software Hits: 6564
Create a quick list of preferred items to add to an estimate Hits: 3181
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10304
Understanding the different reminder templates to send Hits: 9623
Activate color labels for the customer's line of credit Hits: 8831
How to Activate and Configure the Cash Drawer? Hits: 6395
Modify/reverse a payment method of invoice before end of day Hits: 8222
How to activate the preventative maintenance by model Hits: 7823
How to add money to your cash drawer during the day Hits: 7067
How to use Gift Cards / Rebate / Discount Hits: 7580
Send statements, estimates and invoices to different email Hits: 12542
How to create a category in GEM-CAR Hits: 15951
How to run Teamviewer - Portable ? Hits: 9711
Wired vs Wireless Networking in the Shop Hits: 6282
How to record payments for a supplier paid by VISA and Mastercard Hits: 6197
Updating Service Packs with Windows 8 Hits: 5770
Updating Service Packs with Windows 7 Hits: 6184
Getting ready to install GEM-CAR Hits: 7937
Importing inventory products from Excel or CSV files Hits: 14163
Canadian Tax rate by province Hits: 7529
Minimum System Requirements Hits: 5893
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7158
GEM-MECANIC Hits: 22083
Taxes configuration by customers Hits: 7324
FAQ by Module | GEM-CAR frequently asked questions Hits: 42251
How to transfer a vehicle/car from one customer to another Hits: 9054
How to transfer a vehicle/car from one customer to another Hits: 4307
Billing with insurance deductible and taxes for a customer Hits: 7860
Configuring GEM-CAR with Terminal Server Hits: 6680
DYMO configuration sticker printer for Bar code & key labels Hits: 8065
Print your label for next service: Oil change label software Hits: 12264
Configuration the Zebra printer: Oil change label stickers Hits: 10793
Data from sales report is different for the same date range Hits: 8991
How to handle a customer's bad debts Hits: 7272
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2960
Printing individual labels for barcodes without a logo/price Hits: 7381
Printing water resistant tire labels with a Zebra Hits: 6318
Printing plasticized tire labels with high-strength glue Hits: 3588
Replacement/alternative parts or alternate products Hits: 12093
Management of delivery orders with multiple addresses Hits: 6531
How to create price matrix? / Setup price matrix Hits: 10016
How to send reminder letters with double-window envelopes Hits: 6524
Fold statements so that they fit in window envelopes Hits: 8704
Truck fleet management with preventative maintenance / PEP Hits: 6731
Vehicle file transfer function using the car’s VIN Hits: 7171
Client’s contact information transfer from 411 USA & CANADA Hits: 6523
Used vehicles-cars/exchanges/consignment with financing Hits: 6647
Problems with management of specific duties,environment fees Hits: 6639
How to configure categories with the general ledger / type Hits: 8631
Reasons that affect the Performance by bay/technician report Hits: 6501
Create tire storage codes with different rates and quantity Hits: 6837
How to print a report for a set of items in a kit Hits: 6318
Transferring parts from the NAPA Prolink site causes issues Hits: 6155
Transferring parts that are not in inventory into DAVE / WHI Hits: 6130
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5529
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6856
Pay a supplier invoice via the cash register / petty cash Hits: 9337
How to enter money in the cash register ? Hits: 8086
How to create a cash register Hits: 7693
Manage NSF check cashing : easy steps Hits: 6075
How to print out a list of detailed invoices with the cost price Hits: 3416
How to change the date format on a particular workstation Hits: 5857
How to change the client number Hits: 3605
Purchasing via the POS and core management Hits: 7805
Validate if your customers are loyal : visits and sales Hits: 3903
Analyze activity and sales per department & job type Hits: 6178
Configure the body/text of an estimate email with a signature Hits: 8629
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4790
Reprint an end-of-day report that is printed/closed Hits: 5603
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3391
How to assign a language of correspondence Hits: 6198
How to add a logo in a reminder letter, e.g.: CAA Hits: 9205
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7638
How to reprint a supplier cheque - V6.0 Hits: 2361
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4711
When making purchases, how not to create all the items on inventory ? Hits: 2270
Change the duration that archives are displayed in history Hits: 4354
Activate or close your cash register at the end of the day Hits: 7083
Configuration to memorize parts on a job like an oil change Hits: 6671
How does GEM-CAR calculate the taxes? Hits: 5857
Manage windshield & glass change/installation with insurance Hits: 5900
Validate if the invoice contains the address (send reminder) Hits: 6488
How to know if a preventive maintenance option is activated Hits: 6601
How to know if a job is still pending in the time stamp/punch clock Hits: 6499
Create used-vehicle stock number via the POS Hits: 7264
Management of multiple tax levels for delivery out of area Hits: 5635
How to deactivate the postal code format to enter a zip code Hits: 6286
Analyzing Sales Report: do you have loyal customer? Hits: 5170
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4296
How to print out and analyze your sales reports Hits: 5078
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4596
Can I Send Reminder Emails? Hits: 7954
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3692
How to print out a supplier cheque journal report - V7.0 Hits: 6759
Generate the age of accounts payable by supplier Hits: 7135
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7957
How to reprint a supplier cheque Hits: 5355
Change order position of your bay in the agenda/calendar Hits: 6784
How to export the items in your inventory to Excel or CSV Hits: 6048
Measure the return on sending customer's reminder by email Hits: 4154
How product categories work Hits: 7875
Reprint an end-of-day report that is printed/closed Hits: 3434
Managing insurance deductibles for insurer files Hits: 6251
How to track your customers number of visits and sales ? - V6.0 Hits: 2414
Simply Accounting and Quickbooks transfer Hits: 8078
How to create your logo by yourself Hits: 5823
How to create or add your logo on your estimate or invoice Hits: 6444
How to invert print and display on the display icon Hits: 5791
How to add information faster and easy GEM-PEN Hits: 3657
How to show the subtotal for each job Hits: 5940
How to change taxes: multiple taxes levels management Hits: 6970
Find your SMTP address - complete List Hits: 19665
SMTP List Hits: 6496
Entering previous account statement amounts and balances Hits: 7380
Print the list of tires required for tomorrow’s appointment Hits: 7335
Entering your SMTP address. E-mail estimates and invoices Hits: 7700
Creating tires in inventory, searching for available tires Hits: 8418
Change, add or modify payment methods : direct deposit Hits: 8072
Creating job packages or kits Hits: 8077
Updating the tire retail prices by make/brand or model Hits: 6906
Use national accounts / third party invoicing Hits: 6483
How to configure and print receipts on a coupon printer. Hits: 7817
Activate parts memory on a job: oil change package Hits: 6746
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6971
Map directions to go from the shop to the customer Hits: 7361
Activate automatic OEM preventative maintenance reminder Hits: 7455
How to create and/or change User Names and PW? Hits: 6502
Search for parts sold to a specific customer in history Hits: 4381
How to download the Internet Explorer 11.0 upgrade Hits: 7134
How to change, modify or see the item cost on the POS window Hits: 8992
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4354
How to activate the Truck Tab for customer vehicle data? Hits: 8301
Create and print a new tire storage label from your software Hits: 8943
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6271
How to improve your computer's performance? Hits: 6184
Receive and enter your purchase invoices via the POS Hits: 7493
Invoice a different bill to or a National Account Hits: 6210
Create GL and payment method for an Account to an Account? Hits: 6596
Display inventory location on a shipping slip Hits: 6794
Put a customer on credit block / pending for credit approval Hits: 6514
Canadian Federal Fuel Taxes Hits: 6574
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6752
Canadian & Quebec taxes on fuel and petroleum products Hits: 6701
Specific Duty & recycling fees for new tire are taxable Hits: 6867
My color printer is very slow, I would like buy a faster one Hits: 5468
How do I manage fuel sales in my GEM-CAR software Hits: 9479
My printer prints my reports and documents outside the page margins Hits: 6166
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6265
Receivables in my End of Day report no longer balance Hits: 7168
Little squares or rectangles are showing on my reports Hits: 5786
Send my invoice to the attention of a specific person Hits: 14536
Register a deposit and collect the balance later Hits: 6524
How can I change font in GEM-CAR Hits: 6702
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8636
Invoices and reports are not printing at the correct printer Hits: 6691
How can I add another customer to the same telephone number? Hits: 6656
Transfer French description from CARQUEST’s Weblink Hits: 6962
Your Sales by Sales Rep report is empty Hits: 5170
The accounts receivable code (AR) no longer works Hits: 9985
Reserve on hold parts, materials, tires for an estimate Hits: 6369
How to set discounts or prices for group or fleet accounts Hits: 6714
Change/modify the credit terms or conditions in your invoice Hits: 6923
Enter a default regional area code, city and province/state Hits: 6119
How do I activate and use the Sort key and quick search Hits: 6035
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6874
Change the internet Login information of your tire supplier Hits: 9238
How to assign price levels and link these to parts and tires Hits: 7206
How can a product be automatically linked or associated Hits: 7570
Printing customer labels for promotions or Christmas cards Hits: 7936
How to create Reminders? Hits: 10675
How to configure security levels by user Hits: 7686
How do I change the promotional message on my invoices. Hits: 6317
How do I print labels for the customer monthly statements? Hits: 9141
What Label model should I purchase for barcode printing? Hits: 5578
Block the software from sending a reminder to a customer Hits: 9376
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4241
How do I enter a tax included dollars amount on an item Hits: 2871
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5328
Are there any user manuals or guides available for GEM-CAR? Hits: 6380
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9224
Measuring Production Performance: Technician/Mechanic Hits: 11915
Billing a commercial customer (taxes, insurance & deductible) Hits: 2398
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9172
When selecting a client, the estimates list does not appear Hits: 9041
Change the work order template for inspection, truck, tires Hits: 9543
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1876
Integrate a catalog/price list products Hits: 9383
Modify/adjust cost price in the history /sales reports / POS Hits: 10174
Find a payment from a supplier invoice: report Hits: 1815
FAQ - Tire Storage Software for tire store and distributor Hits: 14061

Point Of Sale

Punch Clock

Inventory

Suppliers

Customers

Tire Module

Tire Distribution

Configuration

Joomla Module OT Client Logos Scroller powered by OmegaTheme.com
  • You are here:  
  • Home

Follow Us


 
 
 
 

Contact Us


  • Toll Free: (866) 848-8282
  • (Canada and USA)

Navigation


  • GEM-CAR Features
  • Testimonials
  • Free demo
  • Price
  • FAQ

Confidentiality

  • Visit our confidentiality policy page

Back to Top

© 2026 GEM-CAR