GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
Toggle Navigation
Open menu
  • Home
  • Product
    • GEM-CAR
      • Inventory
      • Point of Sale
      • Scheduler Management
      • GEM-CLOUD
      • Signature pad
      • Online repair guide
      • Text messaging
      • Digital Inspection & WO
      • Windshield and glass
      • Fleet and trucks
      • Electronic punch clock software for the automotive industry
    • GEM-CAR pricing
      • How to get a free GEM-CAR?
      • Pricing
      • Promo
        • Promo for new shop
    • Modules / Features
    • Videos
      • Youtube Channel
    • Flyer about the software
      • GEM-CAR
      • GEM-BOOKS
    • Free Demo
  • Why us?
    • Benefits
    • Testimonials
    • Advantages
    • Customer's List
    • Partner's List
  • About us
    • Mission
    • Our Offices
    • Jobs
    • Refer a mechanical workshop
  • Support
    • GEM-University
    • Technical Support
      • Call us
      • Agent Login
    • FAQ's
    • FAQ by Module
    • GEM - ESHOP
    • Training
      • GEMINAR
      • GEM-CAR Convention
  • Events
  • News
  • FR
  • (866) 848-8282
Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 42284
Early suppliers payment discounts of 2% good or bad? Hits: 1556
Top 10 Tips to reduce your inventory of parts Hits: 1530
GEM-BOOKS - Accounting and payroll software Hits: 3444
Change rate/hourly rate by batch or by category Hits: 2104
Robert Thibert wheel software catalog integration Hits: 2830
Create a list of customers to check if someone cancels their appointment ? Hits: 1946
Add a personalized field to a customer file or in the company Hits: 1929
Print a customer list with detail of their vehicle Hits: 1994
Changing the default quantity of a product when adding it to the POS Hits: 2028
Hide / display de quantities on the delivery / packing slip Hits: 2068
GEM-CAR provides free accounting software solutions? Hits: 10872
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3904
Acomba - recommended accounting software Hits: 3881
Quickbooks: accounting software compatible with GEM-CAR Hits: 4002
10.5 Reasons for using the GEM-CAR calendar Hits: 2475
Tax settings : Special configurations Hits: 2899
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3759
How to manage / calculate / generate Administrative Fees ? Hits: 3409
How to export data from CARS to GEM-CAR Hits: 2774
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2636
Set deductible Hits: 2654
Printing the rental agreement Hits: 2746
Fuel sales report Hits: 2780
How to search for an alternative part from the POS Hits: 3033
Set reminder for driver's license renewal Hits: 2929
Show preventative maintenance as a popup in the POS Hits: 3044
Specific duty of tire sales report Hits: 2762
Updating the 9 price level from an Excel file Hits: 2915
Printing colored labels by season Hits: 2555
Creation of linked product as "Specific duty" Hits: 2690
Linking specific duties Hits: 2789
Where to save tire size front and rear in the customer file Hits: 2543
Sales report and statistics Hits: 2762
Searching from the POS for customer by name or other criteria Hits: 2712
How to access main customer information in one click in the POS Hits: 3059
Print timestamp on the invoice Hits: 3126
How to pay a bill using multiple payment modes Hits: 2866
How to access the supplier list from the POS in 1 click Hits: 2678
Setting default GL ledger Hits: 2588
Setting the tax level by supplier Hits: 2445
How to change the time range for invoices displayed in history Hits: 2647
Template for supplier importation Hits: 2545
You don't have Excel, use a CSV file Hits: 3682
How to show all 9 level of pricing in the POS for 1 item Hits: 2866
Configuration of a file with the right column header Hits: 2627
How to set the 9 levels of pricing in the inventory Hits: 2799
How to search for the list of package from the POS Hits: 2430
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2775
How to add a part and a quick tip to add multiple parts Hits: 2594
How to scan the VIN from the punch Hits: 2833
How to add a reminder from the punch Hits: 2641
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2550
Configuration of the color code for the status of a job Hits: 2923
How does the supervisor window work to correct timestamp Hits: 2705
Top 10.5 reasons to use the punch clock Hits: 2444
How to loan money to an employee and keep trace Hits: 2341
How the next visit is planned automatically by the software Hits: 2327
How to see the history of the vehicle from all owners Hits: 2374
How to add an option to the vehicle Hits: 2510
How to add a picture of the car Hits: 2702
How to leave a trace that you have returned tires to the customer Hits: 2312
Used car inventory value Hits: 2393
How to track the cost of a vehicle: purchase and repair Hits: 2316
Printing tire labels using different colors by season Hits: 2232
Selling your shop/garage: ensure a healthy transition Hits: 2079
Tire size list from the storage Hits: 3263
Tire storage value for insurance Hits: 2294
How do I know if a customer has tires in storage Hits: 2136
Tire Storage Configuration Hits: 2768
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2349
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2146
How to add a personalized link Hits: 2148
How to change the back color of the invoice Hits: 2313
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2151
How to access other distributors from the POS: using the right click Hits: 2081
Activate your CARFAX VIN decoder Hits: 2982
Activating Mitchell labor transfer Hits: 2721
Activate your ALL DATA labor transfer from the POS Hits: 2175
How does the search icon works Hits: 2203
How to change the customer’s vehicle on an existing estimate Hits: 3888
How to make a customer tax exempt? Hits: 2007
Automatic spellcheck in GEM-CAR Hits: 2232
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2054
How to use NAPA VIN decoder vs CARFAX Hits: 2798
Internal client configuration for invoices without sales Hits: 2777
How to read tire sizes? Hits: 2748
Punch window report for the payroll Hits: 2047
Use & associate/link an associated product: Specific Duty Hits: 2755
Configuration of the workshop equipment Hits: 2652
Management of steps/status & classification of estimates Hits: 1950
Order note / title to manage promise time Hits: 2085
Configuration of Environmental Management Fee (EMF) Hits: 2324
How to change the default value for oil changes Hits: 2037
How to re-print an already printed / closed end of day report Hits: 1985
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1879
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2415
Add a new internet distributor/supplier for parts catalog Hits: 2898
Connecting multiple users on the same Internet catalogue distributor Hits: 2008
How to manage NSF Hits: 2131
Quickly find an appointment for a customer booking Hits: 2175
Access a UCDA Car Sale Contract Hits: 2063
The Cost Price does not Show in the Point of Sale Hits: 2041
Sales and Purchases in Foreign Currencies - Exchange Hits: 2124
Stock you filter inventory based on make and model not ABC Hits: 2159
List of new customers in a month to sent promotion Hits: 2062
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2111
Configure and use AutoServe1 inspection sheets Hits: 2277
Inventory Transaction: purchases, sold, manual adjustment Hits: 2172
How to return unused products from your inventory Hits: 2146
Partial Payments with Discount to Suppliers Hits: 2056
Quick access to kits from POS Hits: 2423
Adding or creating a barcode to a product Hits: 2323
Use multiple monitor on the cloud using RDP Hits: 2100
History a vehicle vs the history of a customer's vehicle Hits: 2917
Advance Kits for wheels : pros and cons Hits: 2229
The GEM-2D : New wireless barcode reader 2D Hits: 2709
List Oil change label model with or without logo for Zebra Hits: 2193
Label model with barcode for inventory Hits: 2430
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2512
Does GEM-CAR offer a complete accounting software solution ? Hits: 2431
Payroll Software Module : Save Time and Money Hits: 3142
generate automatic purchase order using the minimum quantity Hits: 2646
Set minimum and maximum quantity in a product / inventory Hits: 2575
View a list of item were the stock level is bellow minimum Hits: 2665
How to Configure GEM-LINK? Hits: 2142
Transfer data history from over 100 repair shop software/SMS Hits: 3746
Default label configuration for GEM-CAR barcode size Hits: 2418
Demographic sales report and zip code / postal code structure Hits: 3142
How to delete unused products Hits: 3904
How to generate an inventory report Hits: 2424
How to configure GEM-CAR to use a multi-tray printer Hits: 2731
Export or print out a list of customers emails Hits: 3011
Activate your spell check in GEM-CAR using Windows 10 Hits: 1937
Example of recommended inspections for specific types of jobs Hits: 2446
Re-activate/bring back inspection sheets lost after update Hits: 2443
How to display entry and exit mileage on estimates/invoices Hits: 2518
Double-click in the calendar to expand long notes Hits: 2320
Activate an existing yet inactive tire storage Hits: 2372
Remove outdated estimates Hits: 2331
How to activate your shop's SiriusXM account? Hits: 3457
How to activate and use GEM-SCAN - Version 13 Hits: 3561
First Remote Connection Procedure: Cloud Hits: 2475
How to locate individual customers from your sales report Hits: 1964
How to activate existing but inactive tire storage Hits: 2938
Dispatch module Hits: 2083
Change matrix of groups/items that already are in inventory Hits: 4605
Removing the blank space at the bottom of your invoice Hits: 2198
Automatically schedule jobs in the calendar from punch clock Hits: 2048
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2362
Setting a default printer in Windows 10 Hits: 2701
How to take out a list of tire storage Hits: 3929
How to make end of day of payables Hits: 2490
Associate an inspection report with a job: GEM-WORK Hits: 2649
Hourly labor cost, how to do the math Hits: 2523
Multi-window/screen : open calendar/point of sale and check Hits: 2409
Add overpayment (deposit) as a credit in receivables Hits: 2757
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2147
Taking out an inventory transaction report Hits: 5581
Account receivable analysis and aging report for customers Hits: 2881
How to add a Hybrid or Electric vehicle model Hits: 2352
End of the month procedure Hits: 4090
How to generate a list of customers with upcoming reminders Hits: 2477
Punch Clock : What is the "Stop" button for? Hits: 3154
How to save reports and files from Cloud to your local drive Hits: 2734
How to add kits faster in an estimate Hits: 2510
How to use the fast order feature of Napa Prolink SE Hits: 3275
GEM-CONNECT module : procedures Hits: 1919
Start selling tires online: TireConnect catalog integration Hits: 4274
Tire search Hits: 2603
Validation of QST and GST numbers: It is your responsibility Hits: 11215
How to setup GEM-MONEY Hits: 5726
How to update GEM-CAR Hits: 1773
Procedure to print a vehicle's sale contract Hits: 3479
How to send an e-mail and print an invoice at the same time Hits: 2544
How to configure GEM-CHAT - live chat software in your SMS Hits: 4571
How to set a fixed price on an oil change kit Hits: 3509
Manage NSF and how to put the transaction back in receivable Hits: 3169
Add style and colors to notes and internal memos Hits: 3167
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5186
How to manage different products and job categories Hits: 4607
How to get a customer list with a vehicle Hits: 3199
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3435
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4118
How to find a customer's postal code in the POS (12.0.0) Hits: 3531
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3848
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3294
How to view the POS in full screen (12.0.0) Hits: 4025
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3552
Vehicle importation Hits: 3439
How to change the POS icons Hits: 3563
Email addresses by advisor Hits: 2609
Tire storage tip: printing colored labels Hits: 3134
Change the message at the bottom of account statements Hits: 2728
Why aren't the distributions and sales reports balancing? Hits: 3857
GL configuration by department Hits: 3049
Incorrect inventory tracking, possible causes? Hits: 3816
How to track payment history of a specific customer. Hits: 3087
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4253
Multi-location/Multi-enterprise: configuration & options Hits: 3632
Tax table calculation by province for Canada Hits: 3601
Updating to version 11.0.6 Hits: 3691
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5278
List of Shop Management Software: automated data conversion Hits: 3951
New Internet links available in GEM-LINK Hits: 6689
How to track deleted item Hits: 3670
Select different Invoice model/template: fuel, distribution Hits: 4924
Promotional plastic key chain with bar code to open a file Hits: 5136
How to set up an account with Partstech Hits: 6234
GEM-CARD : Credit Card Processing Program Benefits Hits: 5847
How to calculate the cost of your shop supply and apply it Hits: 4123
Inventory adjustment value to do in your accounting Software Hits: 3132
Looking for an invoice by product number Hits: 3385
How to calculate the cost on a job in an estimate / work order ? Hits: 3322
How to calculate the cost and your margin on the workshop equipment? Hits: 3495
Unblock An Order Hits: 3297
How To Change The Product Code? Hits: 3311
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6955
GEM-CHECK Digital Inspection Module Hits: 4578
Transactions for your accounting software for reconciliation Hits: 9787
Change, hide or display the hourly labor rate on invoices Hits: 10269
Add a job to a quote so it doesn't show in the punch clock Hits: 3775
How to add a new customer? Hits: 6896
How to print out the summary of tax distributions report on purchases? Hits: 3753
How to print in black and white and both sides of paper? Hits: 4265
The power of text messaging (SMS) from GEM-CAR Hits: 6662
How to setup and print your key tags? Hits: 5965
Performance report by work bay / technician and payroll Hits: 7487
How to bill a linked customer (e.g. Insurance)? Hits: 4229
How to link a kit to your tire categories? Hits: 5171
How to update the products price by applying a new matrix? Hits: 3918
How to schedule a long job in the Calendar? Hits: 3313
How to setup and use the card processing terminal? Hits: 4048
How to print a statement with detailed payments? Hits: 5494
How to activate and configure Worldpac SpeedDial? Hits: 8418
How to generate a discount on an account receivable? Hits: 3787
How to setup and use your barcode reader? Hits: 6656
How to change and manage the taxes Hits: 3463
How to change the font size of the legal text on the invoice? Hits: 5083
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5072
Display only available inventory in search results window Hits: 4621
Detailed internal work report Hits: 5171
How to generate a core to return? Hits: 5174
Where to find the local & direct phone lines for Support? Hits: 4799
How to transfer a tire storage to another vehicle? Hits: 6703
Yearly sales report for a product through the Inventory window (New) Hits: 5459
Is the deposit taxable or not, and what is its cost? Hits: 3042
Understanding product types of job/products in inventory V6.0 Hits: 2911
Post a supplier bill with parts used in multiple Work Orders Hits: 3056
How to disconnect a user? Hits: 3061
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4046
How to export Invoicing transactions to TEXT files Hits: 3022
New core tracking system! Hits: 4914
How to disable CARFAX for a specific customer Hits: 4768
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5153
Display an alternate delivery address on the invoice Hits: 4877
Invoice with a past date and limit how far you can go Hits: 2988
What's the visual aid to know that hours have been modified? Hits: 4416
Search customer by plate from the "License" field Hits: 4218
Inventory report by line code (9.1+) Hits: 4066
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4532
The meaning of the color codes in the Point of Sale Hits: 5879
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4782
Promised time : where do we put it in the POS Hits: 3124
How do we know in which bin to place the parts that are received for a job? Hits: 3218
Update 411 in GEM-CAR Hits: 3487
Configuration of General Information Hits: 6403
ML - Sharing History Hits: 6788
FAQ : Managing inventory using Min / Max Hits: 8232
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3149
How to setup and use National Accounts Hits: 4356
Management of National Accounts Hits: 3751
How to use IP address on station(s) to speed up the connection to server? Hits: 4175
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2935
Pay Supplier by Credit Card Hits: 4323
2 free alternatives when you don`t have Excel Hits: 5646
GEM-CAR Hits: 3690
Where to place the license file and what it is? Hits: 3726
How to change a payment method on an invoice before the end of day Hits: 3931
How to connect to the cloud using your tablet or phone Hits: 4156
Setup your SMTP server to send email (change/edit password) Hits: 5310
Age Of Account Transfer or importation of receivable from Excel Hits: 4385
Reformatting accounting aging to import receivable in Excel Hits: 4202
Vehicle Makes and Models Management Hits: 3652
How to add item to drop down menu with no spy glass Hits: 3682
How to print vehicle list by customer? Hits: 3405
How to work with GEM-CAR from home/remote: free option Hits: 9438
Used Car Module: New classification feature added Hits: 5769
How to quickly create an invoice? (5 steps) Hits: 3523
Printing multiple copies of invoices Hits: 6913
Create a kit from the Point of Sale Hits: 5506
How to integrate and use NAPA Prolink SE? Hits: 5820
Term & Condition for GEM-TIRE Hits: 3400
Save a copy of estimates sent by email Hits: 3227
Vehicle down time analysis report Hits: 3477
Actions that cause an unbalanced inventory Hits: 3824
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3780
End of the month procedure for accounting & reporting Hits: 6808
How to export/import customers/suppliers/ from Acomba Hits: 5541
How to share a printer Hits: 3637
When managing utility bills choose: apply taxes or not Hits: 5302
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6690
Top reasons why our customers aren't using a bridge Hits: 9388
Changing the customer of an existing estimate Hits: 2939
How to reprint a supplier cheque Hits: 3218
Search by license plate number with CARFAX Hits: 5085
CARFAX - End user license agreement / Terms and conditions Hits: 3732
Create step / classification of the quote Hits: 4095
How to search a customer by vehicle informations Hits: 6264
How to make a partial payment on a supplier invoice Hits: 6561
How to bill the tax only on the invoice Hits: 5801
How to change a supplier number Hits: 6741
How to merge the vehicles of a customer (with their history) Hits: 8181
Create or modify a bank used for supplier payment Hits: 6298
Set default option automatically Hits: 6462
Set Miles or KM by default Hits: 6525
Print customer aging Hits: 6164
How to create a bloc to manage training / holiday Hits: 6506
Block management in the calendar for training & holiday Hits: 5964
How to configure and link properly your GL accounts? Hits: 6310
How to import GL accounts from excel file? Hits: 6789
How to make a tax only invoice? Hits: 4993
How to create a new product in the POS screen? Hits: 7256
FAQ Acomba Hits: 8891
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8865
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23421
Multi-Location Hits: 7277
FAQ GEM-CLOUD Hits: 8071
FAQ Production Module Hits: 7446
FAQ Transmission Module Hits: 6990
FAQ Automotive Club Hits: 2756
FAQ Automotive Club Module Hits: 7831
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12987
FAQ Hosting Solution Hits: 6168
Retreading Module Hits: 9902
GPS Tracking Hits: 7372
Supplier Importation / Exportation Hits: 2596
FAQ Help Hits: 3649
FAQ Unit cost analysis Hits: 7661
FAQ Truck Management with specific options Hits: 2692
FAQ Government Inspection Hits: 7988
FAQ Distribution Hits: 3418
FAQ Supplier Importation/Exportation Hits: 7727
FAQ Survey Hits: 9081
Fuel Module Configuration Hits: 2655
Creating bank and payment method for supplier payment Hits: 8119
FAQ Customer Importation | Import data from repair shop software Hits: 19112
How to block invoicing if the credit limit is reached? Hits: 3210
FAQ_ Printing Cheque/Check Hits: 10150
Remote Hits: 2595
SMS Benefits and limitation Hits: 6213
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3895
FAQ Reminders Hits: 3240
Reporting Receivables\Payables Hits: 5874
Reporting Sales Hits: 5109
Reporting Customers Hits: 6688
FAQ Invoices Hits: 4333
FAQ Customer Management | GEM-CAR manage customer Hits: 19246
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6862
How to change a customer number / How to merge clients Hits: 6775
AVR. labels for tire storage Hits: 7233
Planning Hits: 2646
End Of Day Hits: 3706
FAQ Special Tire Search by Criteria Hits: 12985
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13397
Tire National Account Management software - HELP Hits: 14051
Tax Management Hits: 7308
FAQ Group Discount Hits: 8666
FAQ Product Importation/exportation Hits: 2994
How to do manual supplier invoice entry? Hits: 4797
Price Matrix Hits: 3169
FAQ Linked Product Hits: 3045
FAQ Oil Change Management Hits: 3591
FAQ Kit Management Hits: 3252
Creating Product Hits: 3461
FAQ configuration of Categories and Type of Categories Hits: 3423
GEM-CLOUD Hits: 3137
List Of Options of the General Information - Option List Hits: 9027
Point of sale general Information Hits: 6635
faq Local Configuration Hits: 7710
FAQ Glass Module Hits: 8256
FAQ Fuel Module Hits: 8188
FAQ Tire Module Hits: 9223
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7730
FAQ Payables Hits: 5840
Configure multiple currencies for supplier purchases Hits: 5754
How to duplicate an invoice Hits: 2654
How to cancel / reverse an invoice Hits: 3096
Reporting Module Hits: 3003
FAQ - Punch Clock Hits: 5102
FAQ Vehicle File Hits: 6424
Verbal Approval Hits: 3083
FAQ Used Car Module Hits: 4128
FAQ Courtesy Car and Rental Software module Hits: 7666
FAQ - Part Return and Core Management Hits: 3435
FAQ - Internet Ordering Hits: 3204
FAQ Signature Pad Hits: 4375
FAQ GEM-WORK Hits: 3589
FAQ Sending Text message / SMS Hits: 3526
Work Order Hits: 3695
FAQ Agenda Hits: 14273
FAQ Quotation / Estimate Hits: 14789
Security Hits: 7528
Reports - End of fiscal year Hits: 5028
How to send / e-mail account statements - Hits: 7521
How to cancel / reverse account receivables payment Hits: 6408
Report: Account payables analysis on specific date Hits: 3940
The punch clock: procedure to put a job on Standby Hits: 5970
Express End of Day : to speed up the process Hits: 6243
GL: General Ledger Chart of Accounts Numbering System Hits: 12189
Example Hits: 3032
How to input a payroll transaction at the end of the month Hits: 6163
Internal note vs memo Hits: 2709
Easy module for national account management and follow up Hits: 6319
Reminders and statements blocked by your e-mail provider Hits: 6594
How to perform " End of day " procedure and why Hits: 7155
Set / assign GL account to a category Hits: 6875
How to create add modify GL account Hits: 6926
How to change the mileage in the vehicle's file? Hits: 6878
IMPORTANT: How to perform a backup of your database? Hits: 8350
How to configure / add / modify personalized links? Hits: 5583
How to change the duration of an appointment in the calendar Hits: 3080
Detailed or summary distribution report of transactions Hits: 5764
How to send your account sattements by e-mail / mail (display and print) Hits: 8635
FAQ Accounting Hits: 12143
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6989
How to set tax rate in the USA Hits: 6168
How to modify your account statement? Hits: 4449
How to configure ZEBRA printer in GEM-CAR? Hits: 6429
How to install ribbon for ZEBRA GX420T ? Hits: 6181
How to setup and use GEM-GLASS? Hits: 3637
How to configure, activate and use shop supplies? Hits: 8051
Refresh button in the punch module. Hits: 6697
How to print customer label directly from customer's file? Hits: 5958
How to add a document to a vehicle file? Hits: 6538
How to disable shop supplies for particular job? Hits: 6284
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6058
How to change the date of an invoice? Hits: 7036
How to print customer labels? / Customer report by visits. Hits: 8928
Cancel a payment on an invoice when the end of day is done Hits: 5188
How to change payment method on an invoice before the end of day Hits: 1969
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2475
Reference, who reffered us to you? Hits: 3226
Verbal authorization Hits: 6810
Total invoice search - V7.1 Hits: 6009
How to verify is your period is balanced Hits: 6021
Rental module - V7.1 Hits: 3237
E-mail List report for customers with active e-mail address Hits: 3752
FAQ GEM-CAR Configuration Hits: 9991
FAQ Inventory Hits: 4521
FAQ Cash Register Hits: 3740
FAQ Point of sale (POS) Old Hits: 3872
Analyze report for SMS / text message sent Hits: 8878
On screen signature / activate electronic signature Hits: 8913
How to purchase used vehicle and add it to the inventory? Hits: 6202
How to create special category for used vehicles? Hits: 7394
Suggested purchase list - color code Hits: 6110
How to send text messages from your Shop Management Software Hits: 5940
How to send SMS messages Hits: 3633
How to create SMS templates Hits: 7206
How to activate the SMS function for a particular customer Hits: 5128
Summary of new customers with charts - V7.0 Hits: 3723
Sales analysis report with charts - V7.0 Hits: 4606
Monthly / Yearly sales report with charts - V7.0 Hits: 7587
Monthly sales report by product with charts - V7.0 Hits: 5110
Advertising on invoices - V7.1 Hits: 3667
Sales report by advisor with average and charts Hits: 6062
Sales report by payment method with charts - V7.1 Hits: 5872
Sales report by clerk with charts - V7.1 Hits: 4496
Sales summary report by category with charts - V7.1 Hits: 4948
Get paid anywhere by credit card using your mobile and Square Hits: 5671
Table of content - FAQ Hits: 27975
Managing inactive customers and deleting them - V7.0 Hits: 7153
Display discount on invoice Hits: 8656
Reprint or email an invoice from a work order in the history Hits: 9431
Modify the logo that appears on the packing shipping slip Hits: 6207
Performing a return on a new, guaranteed or defective Hits: 8557
Use the old core option to manage returns Hits: 7923
Configure the supplier check specification template Hits: 6740
Manage car rentals according to the vehicle’s mileage Hits: 6310
Schedule of rental of tools & equipment in your software Hits: 6472
Create a quick list of preferred items to add to an estimate Hits: 3103
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10071
Understanding the different reminder templates to send Hits: 9494
Activate color labels for the customer's line of credit Hits: 8684
How to Activate and Configure the Cash Drawer? Hits: 6298
Modify/reverse a payment method of invoice before end of day Hits: 8149
How to activate the preventative maintenance by model Hits: 7722
How to add money to your cash drawer during the day Hits: 6995
How to use Gift Cards / Rebate / Discount Hits: 7480
Send statements, estimates and invoices to different email Hits: 12273
How to create a category in GEM-CAR Hits: 15788
How to run Teamviewer - Portable ? Hits: 9418
Wired vs Wireless Networking in the Shop Hits: 6173
How to record payments for a supplier paid by VISA and Mastercard Hits: 6097
Updating Service Packs with Windows 8 Hits: 5684
Updating Service Packs with Windows 7 Hits: 6084
Getting ready to install GEM-CAR Hits: 7816
Importing inventory products from Excel or CSV files Hits: 13834
Canadian Tax rate by province Hits: 7230
Minimum System Requirements Hits: 5768
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7039
GEM-MECANIC Hits: 21759
Taxes configuration by customers Hits: 7233
FAQ by Module | GEM-CAR frequently asked questions Hits: 41734
How to transfer a vehicle/car from one customer to another Hits: 8901
How to transfer a vehicle/car from one customer to another Hits: 4155
Billing with insurance deductible and taxes for a customer Hits: 7781
Configuring GEM-CAR with Terminal Server Hits: 6576
DYMO configuration sticker printer for Bar code & key labels Hits: 7964
Print your label for next service: Oil change label software Hits: 12020
Configuration the Zebra printer: Oil change label stickers Hits: 10657
Data from sales report is different for the same date range Hits: 8856
How to handle a customer's bad debts Hits: 7155
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2877
Printing individual labels for barcodes without a logo/price Hits: 7308
Printing water resistant tire labels with a Zebra Hits: 6216
Printing plasticized tire labels with high-strength glue Hits: 3506
Replacement/alternative parts or alternate products Hits: 11800
Management of delivery orders with multiple addresses Hits: 6454
How to create price matrix? / Setup price matrix Hits: 9843
How to send reminder letters with double-window envelopes Hits: 6452
Fold statements so that they fit in window envelopes Hits: 8631
Truck fleet management with preventative maintenance / PEP Hits: 6617
Vehicle file transfer function using the car’s VIN Hits: 7092
Client’s contact information transfer from 411 USA & CANADA Hits: 6471
Used vehicles-cars/exchanges/consignment with financing Hits: 6555
Problems with management of specific duties,environment fees Hits: 6540
How to configure categories with the general ledger / type Hits: 8553
Reasons that affect the Performance by bay/technician report Hits: 6441
Create tire storage codes with different rates and quantity Hits: 6755
How to print a report for a set of items in a kit Hits: 6248
Transferring parts from the NAPA Prolink site causes issues Hits: 6110
Transferring parts that are not in inventory into DAVE / WHI Hits: 6073
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5464
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6791
Pay a supplier invoice via the cash register / petty cash Hits: 9199
How to enter money in the cash register ? Hits: 7980
How to create a cash register Hits: 7580
Manage NSF check cashing : easy steps Hits: 6014
How to print out a list of detailed invoices with the cost price Hits: 3354
How to change the date format on a particular workstation Hits: 5790
How to change the client number Hits: 3498
Purchasing via the POS and core management Hits: 7704
Validate if your customers are loyal : visits and sales Hits: 3848
Analyze activity and sales per department & job type Hits: 6088
Configure the body/text of an estimate email with a signature Hits: 8506
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4727
Reprint an end-of-day report that is printed/closed Hits: 5533
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3305
How to assign a language of correspondence Hits: 6112
How to add a logo in a reminder letter, e.g.: CAA Hits: 9003
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7543
How to reprint a supplier cheque - V6.0 Hits: 2280
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4642
When making purchases, how not to create all the items on inventory ? Hits: 2201
Change the duration that archives are displayed in history Hits: 4291
Activate or close your cash register at the end of the day Hits: 6928
Configuration to memorize parts on a job like an oil change Hits: 6594
How does GEM-CAR calculate the taxes? Hits: 5764
Manage windshield & glass change/installation with insurance Hits: 5842
Validate if the invoice contains the address (send reminder) Hits: 6410
How to know if a preventive maintenance option is activated Hits: 6546
How to know if a job is still pending in the time stamp/punch clock Hits: 6424
Create used-vehicle stock number via the POS Hits: 7154
Management of multiple tax levels for delivery out of area Hits: 5560
How to deactivate the postal code format to enter a zip code Hits: 6209
Analyzing Sales Report: do you have loyal customer? Hits: 5007
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4239
How to print out and analyze your sales reports Hits: 5009
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4507
Can I Send Reminder Emails? Hits: 7844
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3634
How to print out a supplier cheque journal report - V7.0 Hits: 6670
Generate the age of accounts payable by supplier Hits: 6967
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7816
How to reprint a supplier cheque Hits: 5239
Change order position of your bay in the agenda/calendar Hits: 6525
How to export the items in your inventory to Excel or CSV Hits: 5971
Measure the return on sending customer's reminder by email Hits: 4098
How product categories work Hits: 7671
Reprint an end-of-day report that is printed/closed Hits: 3378
Managing insurance deductibles for insurer files Hits: 6152
How to track your customers number of visits and sales ? - V6.0 Hits: 2352
Simply Accounting and Quickbooks transfer Hits: 7921
How to create your logo by yourself Hits: 5755
How to create or add your logo on your estimate or invoice Hits: 6389
How to invert print and display on the display icon Hits: 5704
How to add information faster and easy GEM-PEN Hits: 3569
How to show the subtotal for each job Hits: 5846
How to change taxes: multiple taxes levels management Hits: 6896
Find your SMTP address - complete List Hits: 19445
SMTP List Hits: 6355
Entering previous account statement amounts and balances Hits: 7272
Print the list of tires required for tomorrow’s appointment Hits: 7271
Entering your SMTP address. E-mail estimates and invoices Hits: 7567
Creating tires in inventory, searching for available tires Hits: 8331
Change, add or modify payment methods : direct deposit Hits: 7976
Creating job packages or kits Hits: 8003
Updating the tire retail prices by make/brand or model Hits: 6830
Use national accounts / third party invoicing Hits: 6411
How to configure and print receipts on a coupon printer. Hits: 7716
Activate parts memory on a job: oil change package Hits: 6673
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6903
Map directions to go from the shop to the customer Hits: 7259
Activate automatic OEM preventative maintenance reminder Hits: 7364
How to create and/or change User Names and PW? Hits: 6377
Search for parts sold to a specific customer in history Hits: 4326
How to download the Internet Explorer 11.0 upgrade Hits: 7041
How to change, modify or see the item cost on the POS window Hits: 8821
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4295
How to activate the Truck Tab for customer vehicle data? Hits: 8224
Create and print a new tire storage label from your software Hits: 8867
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6167
How to improve your computer's performance? Hits: 6070
Receive and enter your purchase invoices via the POS Hits: 7436
Invoice a different bill to or a National Account Hits: 6154
Create GL and payment method for an Account to an Account? Hits: 6522
Display inventory location on a shipping slip Hits: 6714
Put a customer on credit block / pending for credit approval Hits: 6444
Canadian Federal Fuel Taxes Hits: 6517
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6643
Canadian & Quebec taxes on fuel and petroleum products Hits: 6595
Specific Duty & recycling fees for new tire are taxable Hits: 6801
My color printer is very slow, I would like buy a faster one Hits: 5411
How do I manage fuel sales in my GEM-CAR software Hits: 9312
My printer prints my reports and documents outside the page margins Hits: 6079
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6181
Receivables in my End of Day report no longer balance Hits: 7104
Little squares or rectangles are showing on my reports Hits: 5707
Send my invoice to the attention of a specific person Hits: 14458
Register a deposit and collect the balance later Hits: 6466
How can I change font in GEM-CAR Hits: 6629
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8533
Invoices and reports are not printing at the correct printer Hits: 6613
How can I add another customer to the same telephone number? Hits: 6578
Transfer French description from CARQUEST’s Weblink Hits: 6896
Your Sales by Sales Rep report is empty Hits: 5077
The accounts receivable code (AR) no longer works Hits: 9850
Reserve on hold parts, materials, tires for an estimate Hits: 6302
How to set discounts or prices for group or fleet accounts Hits: 6633
Change/modify the credit terms or conditions in your invoice Hits: 6838
Enter a default regional area code, city and province/state Hits: 6057
How do I activate and use the Sort key and quick search Hits: 5969
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6767
Change the internet Login information of your tire supplier Hits: 9121
How to assign price levels and link these to parts and tires Hits: 7125
How can a product be automatically linked or associated Hits: 7490
Printing customer labels for promotions or Christmas cards Hits: 7829
How to create Reminders? Hits: 10513
How to configure security levels by user Hits: 7455
How do I change the promotional message on my invoices. Hits: 6249
How do I print labels for the customer monthly statements? Hits: 8977
What Label model should I purchase for barcode printing? Hits: 5502
Block the software from sending a reminder to a customer Hits: 9225
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4158
How do I enter a tax included dollars amount on an item Hits: 2799
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5177
Are there any user manuals or guides available for GEM-CAR? Hits: 6273
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9103
Measuring Production Performance: Technician/Mechanic Hits: 11686
Billing a commercial customer (taxes, insurance & deductible) Hits: 2236
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8938
When selecting a client, the estimates list does not appear Hits: 8784
Change the work order template for inspection, truck, tires Hits: 9304
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1711
Integrate a catalog/price list products Hits: 9087
Modify/adjust cost price in the history /sales reports / POS Hits: 9834
Find a payment from a supplier invoice: report Hits: 1719
FAQ - Tire Storage Software for tire store and distributor Hits: 13884

Point Of Sale

Punch Clock

Inventory

Suppliers

Customers

Tire Module

Tire Distribution

Configuration

Joomla Module OT Client Logos Scroller powered by OmegaTheme.com
  • You are here:  
  • Home

Follow Us


 
 
 
 

Contact Us


  • Toll Free: (866) 848-8282
  • (Canada and USA)

Navigation


  • GEM-CAR Features
  • Testimonials
  • Free demo
  • Price
  • FAQ

Confidentiality

  • Visit our confidentiality policy page

Back to Top

© 2025 GEM-CAR