Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 44999
Early suppliers payment discounts of 2% good or bad? Hits: 1758
Top 10 Tips to reduce your inventory of parts Hits: 1746
GEM-BOOKS - Accounting and payroll software Hits: 3788
Change rate/hourly rate by batch or by category Hits: 2320
Robert Thibert wheel software catalog integration Hits: 3133
Create a list of customers to check if someone cancels their appointment ? Hits: 2128
Add a personalized field to a customer file or in the company Hits: 2095
Print a customer list with detail of their vehicle Hits: 2221
Changing the default quantity of a product when adding it to the POS Hits: 2247
Hide / display de quantities on the delivery / packing slip Hits: 2271
GEM-CAR provides free accounting software solutions? Hits: 11451
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4219
Acomba - recommended accounting software Hits: 4255
Quickbooks: accounting software compatible with GEM-CAR Hits: 4348
10.5 Reasons for using the GEM-CAR calendar Hits: 2696
Tax settings : Special configurations Hits: 3116
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4277
How to manage / calculate / generate Administrative Fees ? Hits: 3734
How to export data from CARS to GEM-CAR Hits: 3028
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2792
Set deductible Hits: 2853
Printing the rental agreement Hits: 2941
Fuel sales report Hits: 3046
How to search for an alternative part from the POS Hits: 3222
Set reminder for driver's license renewal Hits: 3200
Show preventative maintenance as a popup in the POS Hits: 3267
Specific duty of tire sales report Hits: 2952
Updating the 9 price level from an Excel file Hits: 3097
Printing colored labels by season Hits: 2748
Creation of linked product as "Specific duty" Hits: 2869
Linking specific duties Hits: 2961
Where to save tire size front and rear in the customer file Hits: 2749
Sales report and statistics Hits: 2925
Searching from the POS for customer by name or other criteria Hits: 2908
How to access main customer information in one click in the POS Hits: 3286
Print timestamp on the invoice Hits: 3371
How to pay a bill using multiple payment modes Hits: 3022
How to access the supplier list from the POS in 1 click Hits: 2881
Setting default GL ledger Hits: 2757
Setting the tax level by supplier Hits: 2643
How to change the time range for invoices displayed in history Hits: 2861
Template for supplier importation Hits: 2681
You don't have Excel, use a CSV file Hits: 3860
How to show all 9 level of pricing in the POS for 1 item Hits: 3083
Configuration of a file with the right column header Hits: 2822
How to set the 9 levels of pricing in the inventory Hits: 2992
How to search for the list of package from the POS Hits: 2637
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3000
How to add a part and a quick tip to add multiple parts Hits: 2721
How to scan the VIN from the punch Hits: 3049
How to add a reminder from the punch Hits: 2847
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2727
Configuration of the color code for the status of a job Hits: 3120
How does the supervisor window work to correct timestamp Hits: 2892
Top 10.5 reasons to use the punch clock Hits: 2624
How to loan money to an employee and keep trace Hits: 2466
How the next visit is planned automatically by the software Hits: 2490
How to see the history of the vehicle from all owners Hits: 2561
How to add an option to the vehicle Hits: 2693
How to add a picture of the car Hits: 2950
How to leave a trace that you have returned tires to the customer Hits: 2476
Used car inventory value Hits: 2497
How to track the cost of a vehicle: purchase and repair Hits: 2499
Printing tire labels using different colors by season Hits: 2354
Selling your shop/garage: ensure a healthy transition Hits: 2199
Tire size list from the storage Hits: 3511
Tire storage value for insurance Hits: 2411
How do I know if a customer has tires in storage Hits: 2226
Tire Storage Configuration Hits: 2882
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2531
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2271
How to add a personalized link Hits: 2276
How to change the back color of the invoice Hits: 2508
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2272
How to access other distributors from the POS: using the right click Hits: 2251
Activate your CARFAX VIN decoder Hits: 3114
Activating Mitchell labor transfer Hits: 2847
Activate your ALL DATA labor transfer from the POS Hits: 2381
How does the search icon works Hits: 2332
How to change the customer’s vehicle on an existing estimate Hits: 4127
How to make a customer tax exempt? Hits: 2118
Automatic spellcheck in GEM-CAR Hits: 2348
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2181
How to use NAPA VIN decoder vs CARFAX Hits: 3057
Internal client configuration for invoices without sales Hits: 2926
How to read tire sizes? Hits: 3164
Punch window report for the payroll Hits: 2169
Use & associate/link an associated product: Specific Duty Hits: 2897
Configuration of the workshop equipment Hits: 2761
Management of steps/status & classification of estimates Hits: 2059
Order note / title to manage promise time Hits: 2189
Configuration of Environmental Management Fee (EMF) Hits: 2502
How to change the default value for oil changes Hits: 2171
How to re-print an already printed / closed end of day report Hits: 2067
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2002
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2506
Add a new internet distributor/supplier for parts catalog Hits: 3031
Connecting multiple users on the same Internet catalogue distributor Hits: 2116
How to manage NSF Hits: 2252
Quickly find an appointment for a customer booking Hits: 2324
Access a UCDA Car Sale Contract Hits: 2186
The Cost Price does not Show in the Point of Sale Hits: 2167
Sales and Purchases in Foreign Currencies - Exchange Hits: 2269
Stock you filter inventory based on make and model not ABC Hits: 2289
List of new customers in a month to sent promotion Hits: 2167
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2232
Configure and use AutoServe1 inspection sheets Hits: 2417
Inventory Transaction: purchases, sold, manual adjustment Hits: 2291
How to return unused products from your inventory Hits: 2302
Partial Payments with Discount to Suppliers Hits: 2199
Quick access to kits from POS Hits: 2554
Adding or creating a barcode to a product Hits: 2471
Use multiple monitor on the cloud using RDP Hits: 2246
History a vehicle vs the history of a customer's vehicle Hits: 3057
Advance Kits for wheels : pros and cons Hits: 2386
The GEM-2D : New wireless barcode reader 2D Hits: 2972
List Oil change label model with or without logo for Zebra Hits: 2314
Label model with barcode for inventory Hits: 2563
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2914
Does GEM-CAR offer a complete accounting software solution ? Hits: 2577
Payroll Software Module : Save Time and Money Hits: 3285
generate automatic purchase order using the minimum quantity Hits: 2791
Set minimum and maximum quantity in a product / inventory Hits: 2682
View a list of item were the stock level is bellow minimum Hits: 2796
How to Configure GEM-LINK? Hits: 2264
Transfer data history from over 100 repair shop software/SMS Hits: 4015
Default label configuration for GEM-CAR barcode size Hits: 2540
Demographic sales report and zip code / postal code structure Hits: 3691
How to delete unused products Hits: 4094
How to generate an inventory report Hits: 2560
How to configure GEM-CAR to use a multi-tray printer Hits: 2920
Export or print out a list of customers emails Hits: 3167
Activate your spell check in GEM-CAR using Windows 10 Hits: 2033
Example of recommended inspections for specific types of jobs Hits: 2554
Re-activate/bring back inspection sheets lost after update Hits: 2578
How to display entry and exit mileage on estimates/invoices Hits: 2627
Double-click in the calendar to expand long notes Hits: 2449
Activate an existing yet inactive tire storage Hits: 2527
Remove outdated estimates Hits: 2467
How to activate your shop's SiriusXM account? Hits: 3598
How to activate and use GEM-SCAN - Version 13 Hits: 3704
First Remote Connection Procedure: Cloud Hits: 2605
How to locate individual customers from your sales report Hits: 2116
How to activate existing but inactive tire storage Hits: 3101
Dispatch module Hits: 2225
Change matrix of groups/items that already are in inventory Hits: 4867
Removing the blank space at the bottom of your invoice Hits: 2321
Automatically schedule jobs in the calendar from punch clock Hits: 2168
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2529
Setting a default printer in Windows 10 Hits: 2873
How to take out a list of tire storage Hits: 4073
How to make end of day of payables Hits: 2639
Associate an inspection report with a job: GEM-WORK Hits: 2777
Hourly labor cost, how to do the math Hits: 2705
Multi-window/screen : open calendar/point of sale and check Hits: 2522
Add overpayment (deposit) as a credit in receivables Hits: 2855
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2251
Taking out an inventory transaction report Hits: 5860
Account receivable analysis and aging report for customers Hits: 3021
How to add a Hybrid or Electric vehicle model Hits: 2466
End of the month procedure Hits: 4264
How to generate a list of customers with upcoming reminders Hits: 2583
Punch Clock : What is the "Stop" button for? Hits: 3285
How to save reports and files from Cloud to your local drive Hits: 2856
How to add kits faster in an estimate Hits: 2608
How to use the fast order feature of Napa Prolink SE Hits: 3461
GEM-CONNECT module : procedures Hits: 2075
Start selling tires online: TireConnect catalog integration Hits: 4493
Tire search Hits: 2722
Validation of QST and GST numbers: It is your responsibility Hits: 11956
How to setup GEM-MONEY Hits: 5991
How to update GEM-CAR Hits: 1832
Procedure to print a vehicle's sale contract Hits: 3674
How to send an e-mail and print an invoice at the same time Hits: 2643
How to configure GEM-CHAT - live chat software in your SMS Hits: 4753
How to set a fixed price on an oil change kit Hits: 3612
Manage NSF and how to put the transaction back in receivable Hits: 3321
Add style and colors to notes and internal memos Hits: 3297
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5436
How to manage different products and job categories Hits: 4767
How to get a customer list with a vehicle Hits: 3347
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3598
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4247
How to find a customer's postal code in the POS (12.0.0) Hits: 3688
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3983
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3404
How to view the POS in full screen (12.0.0) Hits: 4202
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3671
Vehicle importation Hits: 3550
How to change the POS icons Hits: 3691
Email addresses by advisor Hits: 2704
Tire storage tip: printing colored labels Hits: 3243
Change the message at the bottom of account statements Hits: 2821
Why aren't the distributions and sales reports balancing? Hits: 3975
GL configuration by department Hits: 3151
Incorrect inventory tracking, possible causes? Hits: 3917
How to track payment history of a specific customer. Hits: 3208
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4374
Multi-location/Multi-enterprise: configuration & options Hits: 3780
Tax table calculation by province for Canada Hits: 3861
Updating to version 11.0.6 Hits: 3821
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5447
List of Shop Management Software: automated data conversion Hits: 4146
New Internet links available in GEM-LINK Hits: 6949
How to track deleted item Hits: 3802
Select different Invoice model/template: fuel, distribution Hits: 5067
Promotional plastic key chain with bar code to open a file Hits: 5296
How to set up an account with Partstech Hits: 6507
GEM-CARD : Credit Card Processing Program Benefits Hits: 6156
How to calculate the cost of your shop supply and apply it Hits: 4292
Inventory adjustment value to do in your accounting Software Hits: 3258
Looking for an invoice by product number Hits: 3510
How to calculate the cost on a job in an estimate / work order ? Hits: 3461
How to calculate the cost and your margin on the workshop equipment? Hits: 3686
Unblock An Order Hits: 3426
How To Change The Product Code? Hits: 3442
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7266
GEM-CHECK Digital Inspection Module Hits: 4711
Transactions for your accounting software for reconciliation Hits: 10429
Change, hide or display the hourly labor rate on invoices Hits: 10391
Add a job to a quote so it doesn't show in the punch clock Hits: 3893
How to add a new customer? Hits: 7105
How to print out the summary of tax distributions report on purchases? Hits: 3863
How to print in black and white and both sides of paper? Hits: 4422
The power of text messaging (SMS) from GEM-CAR Hits: 6885
How to setup and print your key tags? Hits: 6122
Performance report by work bay / technician and payroll Hits: 7655
How to bill a linked customer (e.g. Insurance)? Hits: 4417
How to link a kit to your tire categories? Hits: 5303
How to update the products price by applying a new matrix? Hits: 4027
How to schedule a long job in the Calendar? Hits: 3466
How to setup and use the card processing terminal? Hits: 4265
How to print a statement with detailed payments? Hits: 5622
How to activate and configure Worldpac SpeedDial? Hits: 8766
How to generate a discount on an account receivable? Hits: 3899
How to setup and use your barcode reader? Hits: 6903
How to change and manage the taxes Hits: 3592
How to change the font size of the legal text on the invoice? Hits: 5192
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5239
Display only available inventory in search results window Hits: 4772
Detailed internal work report Hits: 5325
How to generate a core to return? Hits: 5349
Where to find the local & direct phone lines for Support? Hits: 4971
How to transfer a tire storage to another vehicle? Hits: 6845
Yearly sales report for a product through the Inventory window (New) Hits: 5607
Is the deposit taxable or not, and what is its cost? Hits: 3171
Understanding product types of job/products in inventory V6.0 Hits: 3010
Post a supplier bill with parts used in multiple Work Orders Hits: 3173
How to disconnect a user? Hits: 3238
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4204
How to export Invoicing transactions to TEXT files Hits: 3170
New core tracking system! Hits: 5048
How to disable CARFAX for a specific customer Hits: 4900
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5324
Display an alternate delivery address on the invoice Hits: 5024
Invoice with a past date and limit how far you can go Hits: 3124
What's the visual aid to know that hours have been modified? Hits: 4538
Search customer by plate from the "License" field Hits: 4326
Inventory report by line code (9.1+) Hits: 4200
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4636
The meaning of the color codes in the Point of Sale Hits: 6014
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4923
Promised time : where do we put it in the POS Hits: 3252
How do we know in which bin to place the parts that are received for a job? Hits: 3322
Update 411 in GEM-CAR Hits: 3579
Configuration of General Information Hits: 6583
ML - Sharing History Hits: 6939
FAQ : Managing inventory using Min / Max Hits: 8515
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3296
How to setup and use National Accounts Hits: 4619
Management of National Accounts Hits: 3938
How to use IP address on station(s) to speed up the connection to server? Hits: 4385
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3052
Pay Supplier by Credit Card Hits: 4438
2 free alternatives when you don`t have Excel Hits: 5789
GEM-CAR Hits: 3794
Where to place the license file and what it is? Hits: 3906
How to change a payment method on an invoice before the end of day Hits: 4055
How to connect to the cloud using your tablet or phone Hits: 4304
Setup your SMTP server to send email (change/edit password) Hits: 5440
Age Of Account Transfer or importation of receivable from Excel Hits: 4514
Reformatting accounting aging to import receivable in Excel Hits: 4339
Vehicle Makes and Models Management Hits: 3835
How to add item to drop down menu with no spy glass Hits: 3829
How to print vehicle list by customer? Hits: 3542
How to work with GEM-CAR from home/remote: free option Hits: 9718
Used Car Module: New classification feature added Hits: 5895
How to quickly create an invoice? (5 steps) Hits: 3659
Printing multiple copies of invoices Hits: 7027
Create a kit from the Point of Sale Hits: 5646
How to integrate and use NAPA Prolink SE? Hits: 6054
Term & Condition for GEM-TIRE Hits: 3571
Save a copy of estimates sent by email Hits: 3346
Vehicle down time analysis report Hits: 3603
Actions that cause an unbalanced inventory Hits: 3967
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3890
End of the month procedure for accounting & reporting Hits: 7020
How to export/import customers/suppliers/ from Acomba Hits: 5765
How to share a printer Hits: 3775
When managing utility bills choose: apply taxes or not Hits: 5409
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6849
Top reasons why our customers aren't using a bridge Hits: 9649
Changing the customer of an existing estimate Hits: 3054
How to reprint a supplier cheque Hits: 3326
Search by license plate number with CARFAX Hits: 5356
CARFAX - End user license agreement / Terms and conditions Hits: 3907
Create step / classification of the quote Hits: 4220
How to search a customer by vehicle informations Hits: 6379
How to make a partial payment on a supplier invoice Hits: 6708
How to bill the tax only on the invoice Hits: 5926
How to change a supplier number Hits: 6889
How to merge the vehicles of a customer (with their history) Hits: 8396
Create or modify a bank used for supplier payment Hits: 6443
Set default option automatically Hits: 6597
Set Miles or KM by default Hits: 6655
Print customer aging Hits: 6272
How to create a bloc to manage training / holiday Hits: 6895
Block management in the calendar for training & holiday Hits: 6128
How to configure and link properly your GL accounts? Hits: 6509
How to import GL accounts from excel file? Hits: 7008
How to make a tax only invoice? Hits: 5129
How to create a new product in the POS screen? Hits: 7433
FAQ Acomba Hits: 9106
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9069
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23598
Multi-Location Hits: 7419
FAQ GEM-CLOUD Hits: 8243
FAQ Production Module Hits: 7643
FAQ Transmission Module Hits: 7160
FAQ Automotive Club Hits: 2878
FAQ Automotive Club Module Hits: 7972
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13172
FAQ Hosting Solution Hits: 6288
Retreading Module Hits: 10036
GPS Tracking Hits: 7529
Supplier Importation / Exportation Hits: 2690
FAQ Help Hits: 3780
FAQ Unit cost analysis Hits: 7795
FAQ Truck Management with specific options Hits: 2816
FAQ Government Inspection Hits: 8148
FAQ Distribution Hits: 3556
FAQ Supplier Importation/Exportation Hits: 7861
FAQ Survey Hits: 9260
Fuel Module Configuration Hits: 2784
Creating bank and payment method for supplier payment Hits: 8292
FAQ Customer Importation | Import data from repair shop software Hits: 19294
How to block invoicing if the credit limit is reached? Hits: 3344
FAQ_ Printing Cheque/Check Hits: 10289
Remote Hits: 2719
SMS Benefits and limitation Hits: 6335
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4087
FAQ Reminders Hits: 3402
Reporting Receivables\Payables Hits: 6064
Reporting Sales Hits: 5261
Reporting Customers Hits: 6861
FAQ Invoices Hits: 4526
FAQ Customer Management | GEM-CAR manage customer Hits: 19452
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7070
How to change a customer number / How to merge clients Hits: 6968
AVR. labels for tire storage Hits: 7375
Planning Hits: 2768
End Of Day Hits: 3844
FAQ Special Tire Search by Criteria Hits: 13150
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13554
Tire National Account Management software - HELP Hits: 14230
Tax Management Hits: 7473
FAQ Group Discount Hits: 8865
FAQ Product Importation/exportation Hits: 3091
How to do manual supplier invoice entry? Hits: 4949
Price Matrix Hits: 3306
FAQ Linked Product Hits: 3168
FAQ Oil Change Management Hits: 3727
FAQ Kit Management Hits: 3396
Creating Product Hits: 3589
FAQ configuration of Categories and Type of Categories Hits: 3566
GEM-CLOUD Hits: 3325
List Of Options of the General Information - Option List Hits: 9226
Point of sale general Information Hits: 6759
faq Local Configuration Hits: 7895
FAQ Glass Module Hits: 8448
FAQ Fuel Module Hits: 8357
FAQ Tire Module Hits: 9473
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7911
FAQ Payables Hits: 6002
Configure multiple currencies for supplier purchases Hits: 5851
How to duplicate an invoice Hits: 2813
How to cancel / reverse an invoice Hits: 3232
Reporting Module Hits: 3133
FAQ - Punch Clock Hits: 5354
FAQ Vehicle File Hits: 6756
Verbal Approval Hits: 3201
FAQ Used Car Module Hits: 4263
FAQ Courtesy Car and Rental Software module Hits: 7825
FAQ - Part Return and Core Management Hits: 3587
FAQ - Internet Ordering Hits: 3344
FAQ Signature Pad Hits: 4551
FAQ GEM-WORK Hits: 3724
FAQ Sending Text message / SMS Hits: 3672
Work Order Hits: 3832
FAQ Agenda Hits: 14795
FAQ Quotation / Estimate Hits: 15502
Security Hits: 7730
Reports - End of fiscal year Hits: 5150
How to send / e-mail account statements - Hits: 7945
How to cancel / reverse account receivables payment Hits: 6537
Report: Account payables analysis on specific date Hits: 4034
The punch clock: procedure to put a job on Standby Hits: 6087
Express End of Day : to speed up the process Hits: 6398
GL: General Ledger Chart of Accounts Numbering System Hits: 12829
Example Hits: 3170
How to input a payroll transaction at the end of the month Hits: 6319
Internal note vs memo Hits: 2878
Easy module for national account management and follow up Hits: 6486
Reminders and statements blocked by your e-mail provider Hits: 6705
How to perform " End of day " procedure and why Hits: 7333
Set / assign GL account to a category Hits: 7056
How to create add modify GL account Hits: 7074
How to change the mileage in the vehicle's file? Hits: 7014
IMPORTANT: How to perform a backup of your database? Hits: 8639
How to configure / add / modify personalized links? Hits: 5721
How to change the duration of an appointment in the calendar Hits: 3210
Detailed or summary distribution report of transactions Hits: 5899
How to send your account sattements by e-mail / mail (display and print) Hits: 8852
FAQ Accounting Hits: 12329
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7178
How to set tax rate in the USA Hits: 6297
How to modify your account statement? Hits: 4559
How to configure ZEBRA printer in GEM-CAR? Hits: 6579
How to install ribbon for ZEBRA GX420T ? Hits: 6314
How to setup and use GEM-GLASS? Hits: 3809
How to configure, activate and use shop supplies? Hits: 8259
Refresh button in the punch module. Hits: 6833
How to print customer label directly from customer's file? Hits: 6112
How to add a document to a vehicle file? Hits: 6655
How to disable shop supplies for particular job? Hits: 6390
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6266
How to change the date of an invoice? Hits: 7196
How to print customer labels? / Customer report by visits. Hits: 9175
Cancel a payment on an invoice when the end of day is done Hits: 5333
How to change payment method on an invoice before the end of day Hits: 2110
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2620
Reference, who reffered us to you? Hits: 3347
Verbal authorization Hits: 6955
Total invoice search - V7.1 Hits: 6143
How to verify is your period is balanced Hits: 6184
Rental module - V7.1 Hits: 3347
E-mail List report for customers with active e-mail address Hits: 3886
FAQ GEM-CAR Configuration Hits: 10257
FAQ Inventory Hits: 4659
FAQ Cash Register Hits: 3847
FAQ Point of sale (POS) Old Hits: 4089
Analyze report for SMS / text message sent Hits: 9122
On screen signature / activate electronic signature Hits: 9158
How to purchase used vehicle and add it to the inventory? Hits: 6355
How to create special category for used vehicles? Hits: 7560
Suggested purchase list - color code Hits: 6270
How to send text messages from your Shop Management Software Hits: 6102
How to send SMS messages Hits: 3768
How to create SMS templates Hits: 7359
How to activate the SMS function for a particular customer Hits: 5279
Summary of new customers with charts - V7.0 Hits: 3873
Sales analysis report with charts - V7.0 Hits: 4743
Monthly / Yearly sales report with charts - V7.0 Hits: 7768
Monthly sales report by product with charts - V7.0 Hits: 5250
Advertising on invoices - V7.1 Hits: 3775
Sales report by advisor with average and charts Hits: 6203
Sales report by payment method with charts - V7.1 Hits: 6033
Sales report by clerk with charts - V7.1 Hits: 4633
Sales summary report by category with charts - V7.1 Hits: 5084
Get paid anywhere by credit card using your mobile and Square Hits: 5802
Table of content - FAQ Hits: 28225
Managing inactive customers and deleting them - V7.0 Hits: 7320
Display discount on invoice Hits: 9035
Reprint or email an invoice from a work order in the history Hits: 9845
Modify the logo that appears on the packing shipping slip Hits: 6354
Performing a return on a new, guaranteed or defective Hits: 8808
Use the old core option to manage returns Hits: 8083
Configure the supplier check specification template Hits: 6881
Manage car rentals according to the vehicle’s mileage Hits: 6480
Schedule of rental of tools & equipment in your software Hits: 6623
Create a quick list of preferred items to add to an estimate Hits: 3228
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10424
Understanding the different reminder templates to send Hits: 9709
Activate color labels for the customer's line of credit Hits: 8918
How to Activate and Configure the Cash Drawer? Hits: 6444
Modify/reverse a payment method of invoice before end of day Hits: 8270
How to activate the preventative maintenance by model Hits: 7888
How to add money to your cash drawer during the day Hits: 7108
How to use Gift Cards / Rebate / Discount Hits: 7637
Send statements, estimates and invoices to different email Hits: 12715
How to create a category in GEM-CAR Hits: 16034
How to run Teamviewer - Portable ? Hits: 9889
Wired vs Wireless Networking in the Shop Hits: 6327
How to record payments for a supplier paid by VISA and Mastercard Hits: 6245
Updating Service Packs with Windows 8 Hits: 5811
Updating Service Packs with Windows 7 Hits: 6250
Getting ready to install GEM-CAR Hits: 8012
Importing inventory products from Excel or CSV files Hits: 14373
Canadian Tax rate by province Hits: 7706
Minimum System Requirements Hits: 5989
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7225
GEM-MECANIC Hits: 22279
Taxes configuration by customers Hits: 7377
FAQ by Module | GEM-CAR frequently asked questions Hits: 42527
How to transfer a vehicle/car from one customer to another Hits: 9149
How to transfer a vehicle/car from one customer to another Hits: 4390
Billing with insurance deductible and taxes for a customer Hits: 7905
Configuring GEM-CAR with Terminal Server Hits: 6737
DYMO configuration sticker printer for Bar code & key labels Hits: 8145
Print your label for next service: Oil change label software Hits: 12438
Configuration the Zebra printer: Oil change label stickers Hits: 10921
Data from sales report is different for the same date range Hits: 9070
How to handle a customer's bad debts Hits: 7340
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2998
Printing individual labels for barcodes without a logo/price Hits: 7437
Printing water resistant tire labels with a Zebra Hits: 6383
Printing plasticized tire labels with high-strength glue Hits: 3631
Replacement/alternative parts or alternate products Hits: 12259
Management of delivery orders with multiple addresses Hits: 6586
How to create price matrix? / Setup price matrix Hits: 10118
How to send reminder letters with double-window envelopes Hits: 6573
Fold statements so that they fit in window envelopes Hits: 8752
Truck fleet management with preventative maintenance / PEP Hits: 6799
Vehicle file transfer function using the car’s VIN Hits: 7234
Client’s contact information transfer from 411 USA & CANADA Hits: 6566
Used vehicles-cars/exchanges/consignment with financing Hits: 6702
Problems with management of specific duties,environment fees Hits: 6697
How to configure categories with the general ledger / type Hits: 8683
Reasons that affect the Performance by bay/technician report Hits: 6542
Create tire storage codes with different rates and quantity Hits: 6886
How to print a report for a set of items in a kit Hits: 6363
Transferring parts from the NAPA Prolink site causes issues Hits: 6200
Transferring parts that are not in inventory into DAVE / WHI Hits: 6181
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5578
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6895
Pay a supplier invoice via the cash register / petty cash Hits: 9420
How to enter money in the cash register ? Hits: 8134
How to create a cash register Hits: 7740
Manage NSF check cashing : easy steps Hits: 6125
How to print out a list of detailed invoices with the cost price Hits: 3457
How to change the date format on a particular workstation Hits: 5923
How to change the client number Hits: 3655
Purchasing via the POS and core management Hits: 7865
Validate if your customers are loyal : visits and sales Hits: 3938
Analyze activity and sales per department & job type Hits: 6231
Configure the body/text of an estimate email with a signature Hits: 8711
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4833
Reprint an end-of-day report that is printed/closed Hits: 5638
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3443
How to assign a language of correspondence Hits: 6247
How to add a logo in a reminder letter, e.g.: CAA Hits: 9313
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7684
How to reprint a supplier cheque - V6.0 Hits: 2407
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4749
When making purchases, how not to create all the items on inventory ? Hits: 2321
Change the duration that archives are displayed in history Hits: 4401
Activate or close your cash register at the end of the day Hits: 7157
Configuration to memorize parts on a job like an oil change Hits: 6711
How does GEM-CAR calculate the taxes? Hits: 5913
Manage windshield & glass change/installation with insurance Hits: 5934
Validate if the invoice contains the address (send reminder) Hits: 6530
How to know if a preventive maintenance option is activated Hits: 6638
How to know if a job is still pending in the time stamp/punch clock Hits: 6557
Create used-vehicle stock number via the POS Hits: 7323
Management of multiple tax levels for delivery out of area Hits: 5676
How to deactivate the postal code format to enter a zip code Hits: 6340
Analyzing Sales Report: do you have loyal customer? Hits: 5249
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4331
How to print out and analyze your sales reports Hits: 5114
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4662
Can I Send Reminder Emails? Hits: 8026
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3725
How to print out a supplier cheque journal report - V7.0 Hits: 6802
Generate the age of accounts payable by supplier Hits: 7229
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8030
How to reprint a supplier cheque Hits: 5420
Change order position of your bay in the agenda/calendar Hits: 6921
How to export the items in your inventory to Excel or CSV Hits: 6109
Measure the return on sending customer's reminder by email Hits: 4190
How product categories work Hits: 7983
Reprint an end-of-day report that is printed/closed Hits: 3469
Managing insurance deductibles for insurer files Hits: 6297
How to track your customers number of visits and sales ? - V6.0 Hits: 2455
Simply Accounting and Quickbooks transfer Hits: 8178
How to create your logo by yourself Hits: 5860
How to create or add your logo on your estimate or invoice Hits: 6488
How to invert print and display on the display icon Hits: 5831
How to add information faster and easy GEM-PEN Hits: 3706
How to show the subtotal for each job Hits: 5982
How to change taxes: multiple taxes levels management Hits: 7017
Find your SMTP address - complete List Hits: 19771
SMTP List Hits: 6595
Entering previous account statement amounts and balances Hits: 7447
Print the list of tires required for tomorrow’s appointment Hits: 7385
Entering your SMTP address. E-mail estimates and invoices Hits: 7768
Creating tires in inventory, searching for available tires Hits: 8460
Change, add or modify payment methods : direct deposit Hits: 8136
Creating job packages or kits Hits: 8125
Updating the tire retail prices by make/brand or model Hits: 6954
Use national accounts / third party invoicing Hits: 6523
How to configure and print receipts on a coupon printer. Hits: 7870
Activate parts memory on a job: oil change package Hits: 6788
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7017
Map directions to go from the shop to the customer Hits: 7416
Activate automatic OEM preventative maintenance reminder Hits: 7521
How to create and/or change User Names and PW? Hits: 6562
Search for parts sold to a specific customer in history Hits: 4411
How to download the Internet Explorer 11.0 upgrade Hits: 7187
How to change, modify or see the item cost on the POS window Hits: 9089
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4405
How to activate the Truck Tab for customer vehicle data? Hits: 8367
Create and print a new tire storage label from your software Hits: 8997
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6335
How to improve your computer's performance? Hits: 6255
Receive and enter your purchase invoices via the POS Hits: 7532
Invoice a different bill to or a National Account Hits: 6244
Create GL and payment method for an Account to an Account? Hits: 6640
Display inventory location on a shipping slip Hits: 6841
Put a customer on credit block / pending for credit approval Hits: 6550
Canadian Federal Fuel Taxes Hits: 6613
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6810
Canadian & Quebec taxes on fuel and petroleum products Hits: 6756
Specific Duty & recycling fees for new tire are taxable Hits: 6906
My color printer is very slow, I would like buy a faster one Hits: 5510
How do I manage fuel sales in my GEM-CAR software Hits: 9581
My printer prints my reports and documents outside the page margins Hits: 6205
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6302
Receivables in my End of Day report no longer balance Hits: 7213
Little squares or rectangles are showing on my reports Hits: 5836
Send my invoice to the attention of a specific person Hits: 14586
Register a deposit and collect the balance later Hits: 6563
How can I change font in GEM-CAR Hits: 6744
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8683
Invoices and reports are not printing at the correct printer Hits: 6733
How can I add another customer to the same telephone number? Hits: 6708
Transfer French description from CARQUEST’s Weblink Hits: 7015
Your Sales by Sales Rep report is empty Hits: 5216
The accounts receivable code (AR) no longer works Hits: 10059
Reserve on hold parts, materials, tires for an estimate Hits: 6416
How to set discounts or prices for group or fleet accounts Hits: 6755
Change/modify the credit terms or conditions in your invoice Hits: 6958
Enter a default regional area code, city and province/state Hits: 6154
How do I activate and use the Sort key and quick search Hits: 6075
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6938
Change the internet Login information of your tire supplier Hits: 9290
How to assign price levels and link these to parts and tires Hits: 7251
How can a product be automatically linked or associated Hits: 7608
Printing customer labels for promotions or Christmas cards Hits: 7996
How to create Reminders? Hits: 10774
How to configure security levels by user Hits: 7788
How do I change the promotional message on my invoices. Hits: 6360
How do I print labels for the customer monthly statements? Hits: 9229
What Label model should I purchase for barcode printing? Hits: 5625
Block the software from sending a reminder to a customer Hits: 9444
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4293
How do I enter a tax included dollars amount on an item Hits: 2910
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5406
Are there any user manuals or guides available for GEM-CAR? Hits: 6440
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9295
Measuring Production Performance: Technician/Mechanic Hits: 12000
Billing a commercial customer (taxes, insurance & deductible) Hits: 2463
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9284
When selecting a client, the estimates list does not appear Hits: 9137
Change the work order template for inspection, truck, tires Hits: 9668
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1928
Integrate a catalog/price list products Hits: 9470
Modify/adjust cost price in the history /sales reports / POS Hits: 10316
Find a payment from a supplier invoice: report Hits: 1872
FAQ - Tire Storage Software for tire store and distributor Hits: 14175

Point Of Sale

  • You are here:  
  • Home