GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
Toggle Navigation
Open menu
  • Home
  • Product
    • GEM-CAR
      • Inventory
      • Point of Sale
      • Scheduler Management
      • GEM-CLOUD
      • Signature pad
      • Online repair guide
      • Text messaging
      • Digital Inspection & WO
      • Windshield and glass
      • Fleet and trucks
      • Electronic punch clock software for the automotive industry
    • GEM-CAR pricing
      • How to get a free GEM-CAR?
      • Pricing
      • Promo
        • Promo for new shop
    • Modules / Features
    • Videos
      • Youtube Channel
    • Flyer about the software
      • GEM-CAR
      • GEM-BOOKS
    • Free Demo
  • Why us?
    • Benefits
    • Testimonials
    • Advantages
    • Customer's List
    • Partner's List
  • About us
    • Mission
    • Our Offices
    • Jobs
    • Refer a mechanical workshop
  • Support
    • GEM-University
    • Technical Support
      • Call us
      • Agent Login
    • FAQ's
    • FAQ by Module
    • GEM - ESHOP
    • Training
      • GEMINAR
      • GEM-CAR Convention
  • Events
  • News
  • FR
  • (866) 848-8282
Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 46771
Early suppliers payment discounts of 2% good or bad? Hits: 1861
Top 10 Tips to reduce your inventory of parts Hits: 1870
GEM-BOOKS - Accounting and payroll software Hits: 3976
Change rate/hourly rate by batch or by category Hits: 2447
Robert Thibert wheel software catalog integration Hits: 3279
Create a list of customers to check if someone cancels their appointment ? Hits: 2240
Add a personalized field to a customer file or in the company Hits: 2184
Print a customer list with detail of their vehicle Hits: 2322
Changing the default quantity of a product when adding it to the POS Hits: 2353
Hide / display de quantities on the delivery / packing slip Hits: 2368
GEM-CAR provides free accounting software solutions? Hits: 11882
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4384
Acomba - recommended accounting software Hits: 4452
Quickbooks: accounting software compatible with GEM-CAR Hits: 4532
10.5 Reasons for using the GEM-CAR calendar Hits: 2830
Tax settings : Special configurations Hits: 3291
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4578
How to manage / calculate / generate Administrative Fees ? Hits: 3895
How to export data from CARS to GEM-CAR Hits: 3183
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2881
Set deductible Hits: 2999
Printing the rental agreement Hits: 3088
Fuel sales report Hits: 3229
How to search for an alternative part from the POS Hits: 3322
Set reminder for driver's license renewal Hits: 3307
Show preventative maintenance as a popup in the POS Hits: 3368
Specific duty of tire sales report Hits: 3105
Updating the 9 price level from an Excel file Hits: 3203
Printing colored labels by season Hits: 2882
Creation of linked product as "Specific duty" Hits: 2953
Linking specific duties Hits: 3114
Where to save tire size front and rear in the customer file Hits: 2837
Sales report and statistics Hits: 3085
Searching from the POS for customer by name or other criteria Hits: 3011
How to access main customer information in one click in the POS Hits: 3383
Print timestamp on the invoice Hits: 3539
How to pay a bill using multiple payment modes Hits: 3147
How to access the supplier list from the POS in 1 click Hits: 2987
Setting default GL ledger Hits: 2944
Setting the tax level by supplier Hits: 2785
How to change the time range for invoices displayed in history Hits: 2959
Template for supplier importation Hits: 2839
You don't have Excel, use a CSV file Hits: 4023
How to show all 9 level of pricing in the POS for 1 item Hits: 3186
Configuration of a file with the right column header Hits: 2920
How to set the 9 levels of pricing in the inventory Hits: 3089
How to search for the list of package from the POS Hits: 2736
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3093
How to add a part and a quick tip to add multiple parts Hits: 2820
How to scan the VIN from the punch Hits: 3161
How to add a reminder from the punch Hits: 2922
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2798
Configuration of the color code for the status of a job Hits: 3210
How does the supervisor window work to correct timestamp Hits: 2997
Top 10.5 reasons to use the punch clock Hits: 2690
How to loan money to an employee and keep trace Hits: 2544
How the next visit is planned automatically by the software Hits: 2549
How to see the history of the vehicle from all owners Hits: 2649
How to add an option to the vehicle Hits: 2771
How to add a picture of the car Hits: 3068
How to leave a trace that you have returned tires to the customer Hits: 2543
Used car inventory value Hits: 2572
How to track the cost of a vehicle: purchase and repair Hits: 2569
Printing tire labels using different colors by season Hits: 2444
Selling your shop/garage: ensure a healthy transition Hits: 2277
Tire size list from the storage Hits: 3615
Tire storage value for insurance Hits: 2478
How do I know if a customer has tires in storage Hits: 2287
Tire Storage Configuration Hits: 2970
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2626
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2337
How to add a personalized link Hits: 2355
How to change the back color of the invoice Hits: 2590
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2338
How to access other distributors from the POS: using the right click Hits: 2336
Activate your CARFAX VIN decoder Hits: 3218
Activating Mitchell labor transfer Hits: 2927
Activate your ALL DATA labor transfer from the POS Hits: 2454
How does the search icon works Hits: 2410
How to change the customer’s vehicle on an existing estimate Hits: 4268
How to make a customer tax exempt? Hits: 2180
Automatic spellcheck in GEM-CAR Hits: 2436
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2241
How to use NAPA VIN decoder vs CARFAX Hits: 3166
Internal client configuration for invoices without sales Hits: 3002
How to read tire sizes? Hits: 3443
Punch window report for the payroll Hits: 2233
Use & associate/link an associated product: Specific Duty Hits: 2985
Configuration of the workshop equipment Hits: 2834
Management of steps/status & classification of estimates Hits: 2131
Order note / title to manage promise time Hits: 2254
Configuration of Environmental Management Fee (EMF) Hits: 2648
How to change the default value for oil changes Hits: 2235
How to re-print an already printed / closed end of day report Hits: 2120
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2070
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2583
Add a new internet distributor/supplier for parts catalog Hits: 3097
Connecting multiple users on the same Internet catalogue distributor Hits: 2180
How to manage NSF Hits: 2317
Quickly find an appointment for a customer booking Hits: 2412
Access a UCDA Car Sale Contract Hits: 2264
The Cost Price does not Show in the Point of Sale Hits: 2241
Sales and Purchases in Foreign Currencies - Exchange Hits: 2342
Stock you filter inventory based on make and model not ABC Hits: 2360
List of new customers in a month to sent promotion Hits: 2241
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2309
Configure and use AutoServe1 inspection sheets Hits: 2514
Inventory Transaction: purchases, sold, manual adjustment Hits: 2370
How to return unused products from your inventory Hits: 2385
Partial Payments with Discount to Suppliers Hits: 2277
Quick access to kits from POS Hits: 2654
Adding or creating a barcode to a product Hits: 2545
Use multiple monitor on the cloud using RDP Hits: 2316
History a vehicle vs the history of a customer's vehicle Hits: 3133
Advance Kits for wheels : pros and cons Hits: 2499
The GEM-2D : New wireless barcode reader 2D Hits: 3115
List Oil change label model with or without logo for Zebra Hits: 2378
Label model with barcode for inventory Hits: 2646
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3002
Does GEM-CAR offer a complete accounting software solution ? Hits: 2642
Payroll Software Module : Save Time and Money Hits: 3419
generate automatic purchase order using the minimum quantity Hits: 2882
Set minimum and maximum quantity in a product / inventory Hits: 2766
View a list of item were the stock level is bellow minimum Hits: 2898
How to Configure GEM-LINK? Hits: 2328
Transfer data history from over 100 repair shop software/SMS Hits: 4286
Default label configuration for GEM-CAR barcode size Hits: 2648
Demographic sales report and zip code / postal code structure Hits: 4477
How to delete unused products Hits: 4192
How to generate an inventory report Hits: 2635
How to configure GEM-CAR to use a multi-tray printer Hits: 3038
Export or print out a list of customers emails Hits: 3242
Activate your spell check in GEM-CAR using Windows 10 Hits: 2102
Example of recommended inspections for specific types of jobs Hits: 2624
Re-activate/bring back inspection sheets lost after update Hits: 2659
How to display entry and exit mileage on estimates/invoices Hits: 2702
Double-click in the calendar to expand long notes Hits: 2531
Activate an existing yet inactive tire storage Hits: 2605
Remove outdated estimates Hits: 2548
How to activate your shop's SiriusXM account? Hits: 3695
How to activate and use GEM-SCAN - Version 13 Hits: 3803
First Remote Connection Procedure: Cloud Hits: 2694
How to locate individual customers from your sales report Hits: 2204
How to activate existing but inactive tire storage Hits: 3202
Dispatch module Hits: 2292
Change matrix of groups/items that already are in inventory Hits: 5009
Removing the blank space at the bottom of your invoice Hits: 2417
Automatically schedule jobs in the calendar from punch clock Hits: 2248
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2609
Setting a default printer in Windows 10 Hits: 2974
How to take out a list of tire storage Hits: 4162
How to make end of day of payables Hits: 2711
Associate an inspection report with a job: GEM-WORK Hits: 2868
Hourly labor cost, how to do the math Hits: 2833
Multi-window/screen : open calendar/point of sale and check Hits: 2596
Add overpayment (deposit) as a credit in receivables Hits: 2941
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2324
Taking out an inventory transaction report Hits: 6027
Account receivable analysis and aging report for customers Hits: 3094
How to add a Hybrid or Electric vehicle model Hits: 2524
End of the month procedure Hits: 4368
How to generate a list of customers with upcoming reminders Hits: 2653
Punch Clock : What is the "Stop" button for? Hits: 3385
How to save reports and files from Cloud to your local drive Hits: 2946
How to add kits faster in an estimate Hits: 2691
How to use the fast order feature of Napa Prolink SE Hits: 3651
GEM-CONNECT module : procedures Hits: 2193
Start selling tires online: TireConnect catalog integration Hits: 4653
Tire search Hits: 2805
Validation of QST and GST numbers: It is your responsibility Hits: 12441
How to setup GEM-MONEY Hits: 6170
How to update GEM-CAR Hits: 1886
Procedure to print a vehicle's sale contract Hits: 3785
How to send an e-mail and print an invoice at the same time Hits: 2711
How to configure GEM-CHAT - live chat software in your SMS Hits: 4884
How to set a fixed price on an oil change kit Hits: 3692
Manage NSF and how to put the transaction back in receivable Hits: 3430
Add style and colors to notes and internal memos Hits: 3392
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5577
How to manage different products and job categories Hits: 4866
How to get a customer list with a vehicle Hits: 3456
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3719
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4330
How to find a customer's postal code in the POS (12.0.0) Hits: 3782
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4056
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3487
How to view the POS in full screen (12.0.0) Hits: 4319
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3751
Vehicle importation Hits: 3625
How to change the POS icons Hits: 3772
Email addresses by advisor Hits: 2787
Tire storage tip: printing colored labels Hits: 3326
Change the message at the bottom of account statements Hits: 2890
Why aren't the distributions and sales reports balancing? Hits: 4044
GL configuration by department Hits: 3223
Incorrect inventory tracking, possible causes? Hits: 3986
How to track payment history of a specific customer. Hits: 3288
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4451
Multi-location/Multi-enterprise: configuration & options Hits: 3937
Tax table calculation by province for Canada Hits: 4019
Updating to version 11.0.6 Hits: 3884
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5533
List of Shop Management Software: automated data conversion Hits: 4241
New Internet links available in GEM-LINK Hits: 7092
How to track deleted item Hits: 3865
Select different Invoice model/template: fuel, distribution Hits: 5142
Promotional plastic key chain with bar code to open a file Hits: 5383
How to set up an account with Partstech Hits: 6671
GEM-CARD : Credit Card Processing Program Benefits Hits: 6335
How to calculate the cost of your shop supply and apply it Hits: 4383
Inventory adjustment value to do in your accounting Software Hits: 3312
Looking for an invoice by product number Hits: 3569
How to calculate the cost on a job in an estimate / work order ? Hits: 3555
How to calculate the cost and your margin on the workshop equipment? Hits: 3763
Unblock An Order Hits: 3509
How To Change The Product Code? Hits: 3512
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7495
GEM-CHECK Digital Inspection Module Hits: 4796
Transactions for your accounting software for reconciliation Hits: 10610
Change, hide or display the hourly labor rate on invoices Hits: 10473
Add a job to a quote so it doesn't show in the punch clock Hits: 3952
How to add a new customer? Hits: 7219
How to print out the summary of tax distributions report on purchases? Hits: 3918
How to print in black and white and both sides of paper? Hits: 4537
The power of text messaging (SMS) from GEM-CAR Hits: 7036
How to setup and print your key tags? Hits: 6251
Performance report by work bay / technician and payroll Hits: 7760
How to bill a linked customer (e.g. Insurance)? Hits: 4536
How to link a kit to your tire categories? Hits: 5382
How to update the products price by applying a new matrix? Hits: 4090
How to schedule a long job in the Calendar? Hits: 3560
How to setup and use the card processing terminal? Hits: 4389
How to print a statement with detailed payments? Hits: 5702
How to activate and configure Worldpac SpeedDial? Hits: 8978
How to generate a discount on an account receivable? Hits: 3968
How to setup and use your barcode reader? Hits: 7081
How to change and manage the taxes Hits: 3660
How to change the font size of the legal text on the invoice? Hits: 5267
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5326
Display only available inventory in search results window Hits: 4844
Detailed internal work report Hits: 5425
How to generate a core to return? Hits: 5452
Where to find the local & direct phone lines for Support? Hits: 5072
How to transfer a tire storage to another vehicle? Hits: 6941
Yearly sales report for a product through the Inventory window (New) Hits: 5692
Is the deposit taxable or not, and what is its cost? Hits: 3239
Understanding product types of job/products in inventory V6.0 Hits: 3072
Post a supplier bill with parts used in multiple Work Orders Hits: 3219
How to disconnect a user? Hits: 3311
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4307
How to export Invoicing transactions to TEXT files Hits: 3242
New core tracking system! Hits: 5153
How to disable CARFAX for a specific customer Hits: 4984
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5397
Display an alternate delivery address on the invoice Hits: 5120
Invoice with a past date and limit how far you can go Hits: 3200
What's the visual aid to know that hours have been modified? Hits: 4602
Search customer by plate from the "License" field Hits: 4384
Inventory report by line code (9.1+) Hits: 4288
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4715
The meaning of the color codes in the Point of Sale Hits: 6083
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5016
Promised time : where do we put it in the POS Hits: 3320
How do we know in which bin to place the parts that are received for a job? Hits: 3394
Update 411 in GEM-CAR Hits: 3651
Configuration of General Information Hits: 6677
ML - Sharing History Hits: 7040
FAQ : Managing inventory using Min / Max Hits: 8677
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3369
How to setup and use National Accounts Hits: 4842
Management of National Accounts Hits: 4010
How to use IP address on station(s) to speed up the connection to server? Hits: 4495
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3114
Pay Supplier by Credit Card Hits: 4510
2 free alternatives when you don`t have Excel Hits: 5863
GEM-CAR Hits: 3855
Where to place the license file and what it is? Hits: 4008
How to change a payment method on an invoice before the end of day Hits: 4131
How to connect to the cloud using your tablet or phone Hits: 4419
Setup your SMTP server to send email (change/edit password) Hits: 5528
Age Of Account Transfer or importation of receivable from Excel Hits: 4596
Reformatting accounting aging to import receivable in Excel Hits: 4425
Vehicle Makes and Models Management Hits: 3935
How to add item to drop down menu with no spy glass Hits: 3909
How to print vehicle list by customer? Hits: 3613
How to work with GEM-CAR from home/remote: free option Hits: 9881
Used Car Module: New classification feature added Hits: 5956
How to quickly create an invoice? (5 steps) Hits: 3730
Printing multiple copies of invoices Hits: 7105
Create a kit from the Point of Sale Hits: 5753
How to integrate and use NAPA Prolink SE? Hits: 6223
Term & Condition for GEM-TIRE Hits: 3659
Save a copy of estimates sent by email Hits: 3404
Vehicle down time analysis report Hits: 3678
Actions that cause an unbalanced inventory Hits: 4048
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3936
End of the month procedure for accounting & reporting Hits: 7140
How to export/import customers/suppliers/ from Acomba Hits: 5852
How to share a printer Hits: 3850
When managing utility bills choose: apply taxes or not Hits: 5498
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6967
Top reasons why our customers aren't using a bridge Hits: 9794
Changing the customer of an existing estimate Hits: 3121
How to reprint a supplier cheque Hits: 3377
Search by license plate number with CARFAX Hits: 5484
CARFAX - End user license agreement / Terms and conditions Hits: 3997
Create step / classification of the quote Hits: 4304
How to search a customer by vehicle informations Hits: 6459
How to make a partial payment on a supplier invoice Hits: 6812
How to bill the tax only on the invoice Hits: 6005
How to change a supplier number Hits: 6979
How to merge the vehicles of a customer (with their history) Hits: 8524
Create or modify a bank used for supplier payment Hits: 6508
Set default option automatically Hits: 6690
Set Miles or KM by default Hits: 6719
Print customer aging Hits: 6353
How to create a bloc to manage training / holiday Hits: 7113
Block management in the calendar for training & holiday Hits: 6227
How to configure and link properly your GL accounts? Hits: 6616
How to import GL accounts from excel file? Hits: 7127
How to make a tax only invoice? Hits: 5209
How to create a new product in the POS screen? Hits: 7520
FAQ Acomba Hits: 9245
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9196
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23705
Multi-Location Hits: 7508
FAQ GEM-CLOUD Hits: 8358
FAQ Production Module Hits: 7759
FAQ Transmission Module Hits: 7264
FAQ Automotive Club Hits: 2942
FAQ Automotive Club Module Hits: 8079
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13277
FAQ Hosting Solution Hits: 6357
Retreading Module Hits: 10146
GPS Tracking Hits: 7626
Supplier Importation / Exportation Hits: 2748
FAQ Help Hits: 3863
FAQ Unit cost analysis Hits: 7883
FAQ Truck Management with specific options Hits: 2891
FAQ Government Inspection Hits: 8250
FAQ Distribution Hits: 3632
FAQ Supplier Importation/Exportation Hits: 7968
FAQ Survey Hits: 9357
Fuel Module Configuration Hits: 2863
Creating bank and payment method for supplier payment Hits: 8383
FAQ Customer Importation | Import data from repair shop software Hits: 19405
How to block invoicing if the credit limit is reached? Hits: 3408
FAQ_ Printing Cheque/Check Hits: 10384
Remote Hits: 2785
SMS Benefits and limitation Hits: 6404
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4197
FAQ Reminders Hits: 3477
Reporting Receivables\Payables Hits: 6164
Reporting Sales Hits: 5361
Reporting Customers Hits: 6954
FAQ Invoices Hits: 4642
FAQ Customer Management | GEM-CAR manage customer Hits: 19601
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7191
How to change a customer number / How to merge clients Hits: 7075
AVR. labels for tire storage Hits: 7445
Planning Hits: 2825
End Of Day Hits: 3910
FAQ Special Tire Search by Criteria Hits: 13247
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13658
Tire National Account Management software - HELP Hits: 14334
Tax Management Hits: 7587
FAQ Group Discount Hits: 8980
FAQ Product Importation/exportation Hits: 3141
How to do manual supplier invoice entry? Hits: 5038
Price Matrix Hits: 3396
FAQ Linked Product Hits: 3262
FAQ Oil Change Management Hits: 3786
FAQ Kit Management Hits: 3468
Creating Product Hits: 3642
FAQ configuration of Categories and Type of Categories Hits: 3658
GEM-CLOUD Hits: 3449
List Of Options of the General Information - Option List Hits: 9361
Point of sale general Information Hits: 6844
faq Local Configuration Hits: 8012
FAQ Glass Module Hits: 8575
FAQ Fuel Module Hits: 8464
FAQ Tire Module Hits: 9620
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8034
FAQ Payables Hits: 6107
Configure multiple currencies for supplier purchases Hits: 5924
How to duplicate an invoice Hits: 2908
How to cancel / reverse an invoice Hits: 3299
Reporting Module Hits: 3189
FAQ - Punch Clock Hits: 5493
FAQ Vehicle File Hits: 6951
Verbal Approval Hits: 3271
FAQ Used Car Module Hits: 4329
FAQ Courtesy Car and Rental Software module Hits: 7950
FAQ - Part Return and Core Management Hits: 3663
FAQ - Internet Ordering Hits: 3407
FAQ Signature Pad Hits: 4667
FAQ GEM-WORK Hits: 3788
FAQ Sending Text message / SMS Hits: 3762
Work Order Hits: 3890
FAQ Agenda Hits: 15199
FAQ Quotation / Estimate Hits: 15992
Security Hits: 7834
Reports - End of fiscal year Hits: 5233
How to send / e-mail account statements - Hits: 8159
How to cancel / reverse account receivables payment Hits: 6618
Report: Account payables analysis on specific date Hits: 4127
The punch clock: procedure to put a job on Standby Hits: 6174
Express End of Day : to speed up the process Hits: 6480
GL: General Ledger Chart of Accounts Numbering System Hits: 13214
Example Hits: 3251
How to input a payroll transaction at the end of the month Hits: 6402
Internal note vs memo Hits: 2977
Easy module for national account management and follow up Hits: 6578
Reminders and statements blocked by your e-mail provider Hits: 6775
How to perform " End of day " procedure and why Hits: 7444
Set / assign GL account to a category Hits: 7159
How to create add modify GL account Hits: 7196
How to change the mileage in the vehicle's file? Hits: 7101
IMPORTANT: How to perform a backup of your database? Hits: 8843
How to configure / add / modify personalized links? Hits: 5810
How to change the duration of an appointment in the calendar Hits: 3298
Detailed or summary distribution report of transactions Hits: 5999
How to send your account sattements by e-mail / mail (display and print) Hits: 9020
FAQ Accounting Hits: 12470
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7314
How to set tax rate in the USA Hits: 6379
How to modify your account statement? Hits: 4643
How to configure ZEBRA printer in GEM-CAR? Hits: 6669
How to install ribbon for ZEBRA GX420T ? Hits: 6394
How to setup and use GEM-GLASS? Hits: 3950
How to configure, activate and use shop supplies? Hits: 8368
Refresh button in the punch module. Hits: 6910
How to print customer label directly from customer's file? Hits: 6196
How to add a document to a vehicle file? Hits: 6737
How to disable shop supplies for particular job? Hits: 6455
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6392
How to change the date of an invoice? Hits: 7281
How to print customer labels? / Customer report by visits. Hits: 9304
Cancel a payment on an invoice when the end of day is done Hits: 5421
How to change payment method on an invoice before the end of day Hits: 2189
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2693
Reference, who reffered us to you? Hits: 3407
Verbal authorization Hits: 7035
Total invoice search - V7.1 Hits: 6216
How to verify is your period is balanced Hits: 6288
Rental module - V7.1 Hits: 3408
E-mail List report for customers with active e-mail address Hits: 3954
FAQ GEM-CAR Configuration Hits: 10437
FAQ Inventory Hits: 4784
FAQ Cash Register Hits: 3911
FAQ Point of sale (POS) Old Hits: 4172
Analyze report for SMS / text message sent Hits: 9260
On screen signature / activate electronic signature Hits: 9313
How to purchase used vehicle and add it to the inventory? Hits: 6427
How to create special category for used vehicles? Hits: 7647
Suggested purchase list - color code Hits: 6348
How to send text messages from your Shop Management Software Hits: 6245
How to send SMS messages Hits: 3850
How to create SMS templates Hits: 7450
How to activate the SMS function for a particular customer Hits: 5387
Summary of new customers with charts - V7.0 Hits: 3969
Sales analysis report with charts - V7.0 Hits: 4816
Monthly / Yearly sales report with charts - V7.0 Hits: 7867
Monthly sales report by product with charts - V7.0 Hits: 5348
Advertising on invoices - V7.1 Hits: 3852
Sales report by advisor with average and charts Hits: 6296
Sales report by payment method with charts - V7.1 Hits: 6135
Sales report by clerk with charts - V7.1 Hits: 4713
Sales summary report by category with charts - V7.1 Hits: 5161
Get paid anywhere by credit card using your mobile and Square Hits: 5884
Table of content - FAQ Hits: 28347
Managing inactive customers and deleting them - V7.0 Hits: 7407
Display discount on invoice Hits: 9243
Reprint or email an invoice from a work order in the history Hits: 10115
Modify the logo that appears on the packing shipping slip Hits: 6443
Performing a return on a new, guaranteed or defective Hits: 8933
Use the old core option to manage returns Hits: 8183
Configure the supplier check specification template Hits: 6964
Manage car rentals according to the vehicle’s mileage Hits: 6593
Schedule of rental of tools & equipment in your software Hits: 6751
Create a quick list of preferred items to add to an estimate Hits: 3306
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10605
Understanding the different reminder templates to send Hits: 9839
Activate color labels for the customer's line of credit Hits: 9065
How to Activate and Configure the Cash Drawer? Hits: 6517
Modify/reverse a payment method of invoice before end of day Hits: 8361
How to activate the preventative maintenance by model Hits: 7999
How to add money to your cash drawer during the day Hits: 7194
How to use Gift Cards / Rebate / Discount Hits: 7724
Send statements, estimates and invoices to different email Hits: 13004
How to create a category in GEM-CAR Hits: 16162
How to run Teamviewer - Portable ? Hits: 10061
Wired vs Wireless Networking in the Shop Hits: 6408
How to record payments for a supplier paid by VISA and Mastercard Hits: 6355
Updating Service Packs with Windows 8 Hits: 5876
Updating Service Packs with Windows 7 Hits: 6348
Getting ready to install GEM-CAR Hits: 8099
Importing inventory products from Excel or CSV files Hits: 14772
Canadian Tax rate by province Hits: 8004
Minimum System Requirements Hits: 6143
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7333
GEM-MECANIC Hits: 22777
Taxes configuration by customers Hits: 7478
FAQ by Module | GEM-CAR frequently asked questions Hits: 43264
How to transfer a vehicle/car from one customer to another Hits: 9301
How to transfer a vehicle/car from one customer to another Hits: 4530
Billing with insurance deductible and taxes for a customer Hits: 8006
Configuring GEM-CAR with Terminal Server Hits: 6821
DYMO configuration sticker printer for Bar code & key labels Hits: 8266
Print your label for next service: Oil change label software Hits: 12716
Configuration the Zebra printer: Oil change label stickers Hits: 11096
Data from sales report is different for the same date range Hits: 9213
How to handle a customer's bad debts Hits: 7435
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3084
Printing individual labels for barcodes without a logo/price Hits: 7519
Printing water resistant tire labels with a Zebra Hits: 6507
Printing plasticized tire labels with high-strength glue Hits: 3704
Replacement/alternative parts or alternate products Hits: 12508
Management of delivery orders with multiple addresses Hits: 6661
How to create price matrix? / Setup price matrix Hits: 10307
How to send reminder letters with double-window envelopes Hits: 6642
Fold statements so that they fit in window envelopes Hits: 8843
Truck fleet management with preventative maintenance / PEP Hits: 6916
Vehicle file transfer function using the car’s VIN Hits: 7320
Client’s contact information transfer from 411 USA & CANADA Hits: 6640
Used vehicles-cars/exchanges/consignment with financing Hits: 6779
Problems with management of specific duties,environment fees Hits: 6777
How to configure categories with the general ledger / type Hits: 8763
Reasons that affect the Performance by bay/technician report Hits: 6610
Create tire storage codes with different rates and quantity Hits: 6977
How to print a report for a set of items in a kit Hits: 6427
Transferring parts from the NAPA Prolink site causes issues Hits: 6287
Transferring parts that are not in inventory into DAVE / WHI Hits: 6250
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5664
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6979
Pay a supplier invoice via the cash register / petty cash Hits: 9562
How to enter money in the cash register ? Hits: 8239
How to create a cash register Hits: 7827
Manage NSF check cashing : easy steps Hits: 6199
How to print out a list of detailed invoices with the cost price Hits: 3530
How to change the date format on a particular workstation Hits: 6010
How to change the client number Hits: 3749
Purchasing via the POS and core management Hits: 7954
Validate if your customers are loyal : visits and sales Hits: 4017
Analyze activity and sales per department & job type Hits: 6333
Configure the body/text of an estimate email with a signature Hits: 8855
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4894
Reprint an end-of-day report that is printed/closed Hits: 5709
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3527
How to assign a language of correspondence Hits: 6344
How to add a logo in a reminder letter, e.g.: CAA Hits: 9488
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7767
How to reprint a supplier cheque - V6.0 Hits: 2469
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4819
When making purchases, how not to create all the items on inventory ? Hits: 2385
Change the duration that archives are displayed in history Hits: 4466
Activate or close your cash register at the end of the day Hits: 7273
Configuration to memorize parts on a job like an oil change Hits: 6795
How does GEM-CAR calculate the taxes? Hits: 5992
Manage windshield & glass change/installation with insurance Hits: 6010
Validate if the invoice contains the address (send reminder) Hits: 6591
How to know if a preventive maintenance option is activated Hits: 6716
How to know if a job is still pending in the time stamp/punch clock Hits: 6640
Create used-vehicle stock number via the POS Hits: 7409
Management of multiple tax levels for delivery out of area Hits: 5762
How to deactivate the postal code format to enter a zip code Hits: 6420
Analyzing Sales Report: do you have loyal customer? Hits: 5377
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4400
How to print out and analyze your sales reports Hits: 5181
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4772
Can I Send Reminder Emails? Hits: 8134
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3791
How to print out a supplier cheque journal report - V7.0 Hits: 6872
Generate the age of accounts payable by supplier Hits: 7368
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8156
How to reprint a supplier cheque Hits: 5508
Change order position of your bay in the agenda/calendar Hits: 7163
How to export the items in your inventory to Excel or CSV Hits: 6181
Measure the return on sending customer's reminder by email Hits: 4270
How product categories work Hits: 8124
Reprint an end-of-day report that is printed/closed Hits: 3532
Managing insurance deductibles for insurer files Hits: 6383
How to track your customers number of visits and sales ? - V6.0 Hits: 2529
Simply Accounting and Quickbooks transfer Hits: 8333
How to create your logo by yourself Hits: 5928
How to create or add your logo on your estimate or invoice Hits: 6561
How to invert print and display on the display icon Hits: 5919
How to add information faster and easy GEM-PEN Hits: 3767
How to show the subtotal for each job Hits: 6062
How to change taxes: multiple taxes levels management Hits: 7130
Find your SMTP address - complete List Hits: 19947
SMTP List Hits: 6738
Entering previous account statement amounts and balances Hits: 7533
Print the list of tires required for tomorrow’s appointment Hits: 7471
Entering your SMTP address. E-mail estimates and invoices Hits: 7886
Creating tires in inventory, searching for available tires Hits: 8554
Change, add or modify payment methods : direct deposit Hits: 8241
Creating job packages or kits Hits: 8205
Updating the tire retail prices by make/brand or model Hits: 7045
Use national accounts / third party invoicing Hits: 6597
How to configure and print receipts on a coupon printer. Hits: 7971
Activate parts memory on a job: oil change package Hits: 6864
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7118
Map directions to go from the shop to the customer Hits: 7527
Activate automatic OEM preventative maintenance reminder Hits: 7648
How to create and/or change User Names and PW? Hits: 6649
Search for parts sold to a specific customer in history Hits: 4480
How to download the Internet Explorer 11.0 upgrade Hits: 7259
How to change, modify or see the item cost on the POS window Hits: 9244
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4475
How to activate the Truck Tab for customer vehicle data? Hits: 8487
Create and print a new tire storage label from your software Hits: 9081
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6447
How to improve your computer's performance? Hits: 6378
Receive and enter your purchase invoices via the POS Hits: 7606
Invoice a different bill to or a National Account Hits: 6323
Create GL and payment method for an Account to an Account? Hits: 6728
Display inventory location on a shipping slip Hits: 6928
Put a customer on credit block / pending for credit approval Hits: 6632
Canadian Federal Fuel Taxes Hits: 6697
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6891
Canadian & Quebec taxes on fuel and petroleum products Hits: 6854
Specific Duty & recycling fees for new tire are taxable Hits: 6993
My color printer is very slow, I would like buy a faster one Hits: 5575
How do I manage fuel sales in my GEM-CAR software Hits: 9774
My printer prints my reports and documents outside the page margins Hits: 6288
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6394
Receivables in my End of Day report no longer balance Hits: 7307
Little squares or rectangles are showing on my reports Hits: 5907
Send my invoice to the attention of a specific person Hits: 14655
Register a deposit and collect the balance later Hits: 6638
How can I change font in GEM-CAR Hits: 6826
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8780
Invoices and reports are not printing at the correct printer Hits: 6864
How can I add another customer to the same telephone number? Hits: 6792
Transfer French description from CARQUEST’s Weblink Hits: 7086
Your Sales by Sales Rep report is empty Hits: 5292
The accounts receivable code (AR) no longer works Hits: 10250
Reserve on hold parts, materials, tires for an estimate Hits: 6501
How to set discounts or prices for group or fleet accounts Hits: 6830
Change/modify the credit terms or conditions in your invoice Hits: 7033
Enter a default regional area code, city and province/state Hits: 6216
How do I activate and use the Sort key and quick search Hits: 6151
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7027
Change the internet Login information of your tire supplier Hits: 9445
How to assign price levels and link these to parts and tires Hits: 7348
How can a product be automatically linked or associated Hits: 7694
Printing customer labels for promotions or Christmas cards Hits: 8090
How to create Reminders? Hits: 10916
How to configure security levels by user Hits: 8046
How do I change the promotional message on my invoices. Hits: 6449
How do I print labels for the customer monthly statements? Hits: 9367
What Label model should I purchase for barcode printing? Hits: 5680
Block the software from sending a reminder to a customer Hits: 9637
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4375
How do I enter a tax included dollars amount on an item Hits: 2977
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5530
Are there any user manuals or guides available for GEM-CAR? Hits: 6583
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9506
Measuring Production Performance: Technician/Mechanic Hits: 12169
Billing a commercial customer (taxes, insurance & deductible) Hits: 2582
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9463
When selecting a client, the estimates list does not appear Hits: 9318
Change the work order template for inspection, truck, tires Hits: 9898
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2023
Integrate a catalog/price list products Hits: 9697
Modify/adjust cost price in the history /sales reports / POS Hits: 10531
Find a payment from a supplier invoice: report Hits: 1947
FAQ - Tire Storage Software for tire store and distributor Hits: 14376

Point Of Sale

Punch Clock

Inventory

Suppliers

Customers

Tire Module

Tire Distribution

Configuration

Joomla Module OT Client Logos Scroller powered by OmegaTheme.com
  • You are here:  
  • Home

Follow Us


 
 
 
 

Contact Us


  • Toll Free: (866) 848-8282
  • (Canada and USA)

Navigation


  • GEM-CAR Features
  • Testimonials
  • Free demo
  • Price
  • FAQ

Confidentiality

  • Visit our confidentiality policy page

Back to Top

© 2026 GEM-CAR