GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 43530
Early suppliers payment discounts of 2% good or bad? Hits: 1677
Top 10 Tips to reduce your inventory of parts Hits: 1652
GEM-BOOKS - Accounting and payroll software Hits: 3605
Change rate/hourly rate by batch or by category Hits: 2232
Robert Thibert wheel software catalog integration Hits: 3017
Create a list of customers to check if someone cancels their appointment ? Hits: 2065
Add a personalized field to a customer file or in the company Hits: 2033
Print a customer list with detail of their vehicle Hits: 2122
Changing the default quantity of a product when adding it to the POS Hits: 2167
Hide / display de quantities on the delivery / packing slip Hits: 2192
GEM-CAR provides free accounting software solutions? Hits: 11178
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4078
Acomba - recommended accounting software Hits: 4074
Quickbooks: accounting software compatible with GEM-CAR Hits: 4193
10.5 Reasons for using the GEM-CAR calendar Hits: 2609
Tax settings : Special configurations Hits: 3029
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3991
How to manage / calculate / generate Administrative Fees ? Hits: 3603
How to export data from CARS to GEM-CAR Hits: 2927
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2735
Set deductible Hits: 2781
Printing the rental agreement Hits: 2865
Fuel sales report Hits: 2936
How to search for an alternative part from the POS Hits: 3153
Set reminder for driver's license renewal Hits: 3094
Show preventative maintenance as a popup in the POS Hits: 3180
Specific duty of tire sales report Hits: 2889
Updating the 9 price level from an Excel file Hits: 3022
Printing colored labels by season Hits: 2672
Creation of linked product as "Specific duty" Hits: 2801
Linking specific duties Hits: 2874
Where to save tire size front and rear in the customer file Hits: 2673
Sales report and statistics Hits: 2840
Searching from the POS for customer by name or other criteria Hits: 2827
How to access main customer information in one click in the POS Hits: 3188
Print timestamp on the invoice Hits: 3269
How to pay a bill using multiple payment modes Hits: 2938
How to access the supplier list from the POS in 1 click Hits: 2804
Setting default GL ledger Hits: 2665
Setting the tax level by supplier Hits: 2567
How to change the time range for invoices displayed in history Hits: 2783
Template for supplier importation Hits: 2613
You don't have Excel, use a CSV file Hits: 3771
How to show all 9 level of pricing in the POS for 1 item Hits: 3000
Configuration of a file with the right column header Hits: 2749
How to set the 9 levels of pricing in the inventory Hits: 2914
How to search for the list of package from the POS Hits: 2560
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2917
How to add a part and a quick tip to add multiple parts Hits: 2648
How to scan the VIN from the punch Hits: 2956
How to add a reminder from the punch Hits: 2764
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2668
Configuration of the color code for the status of a job Hits: 3045
How does the supervisor window work to correct timestamp Hits: 2823
Top 10.5 reasons to use the punch clock Hits: 2557
How to loan money to an employee and keep trace Hits: 2400
How the next visit is planned automatically by the software Hits: 2422
How to see the history of the vehicle from all owners Hits: 2488
How to add an option to the vehicle Hits: 2620
How to add a picture of the car Hits: 2848
How to leave a trace that you have returned tires to the customer Hits: 2422
Used car inventory value Hits: 2436
How to track the cost of a vehicle: purchase and repair Hits: 2428
Printing tire labels using different colors by season Hits: 2289
Selling your shop/garage: ensure a healthy transition Hits: 2135
Tire size list from the storage Hits: 3409
Tire storage value for insurance Hits: 2348
How do I know if a customer has tires in storage Hits: 2176
Tire Storage Configuration Hits: 2820
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2460
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2206
How to add a personalized link Hits: 2214
How to change the back color of the invoice Hits: 2439
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2211
How to access other distributors from the POS: using the right click Hits: 2185
Activate your CARFAX VIN decoder Hits: 3038
Activating Mitchell labor transfer Hits: 2784
Activate your ALL DATA labor transfer from the POS Hits: 2299
How does the search icon works Hits: 2267
How to change the customer’s vehicle on an existing estimate Hits: 4003
How to make a customer tax exempt? Hits: 2064
Automatic spellcheck in GEM-CAR Hits: 2285
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2121
How to use NAPA VIN decoder vs CARFAX Hits: 2950
Internal client configuration for invoices without sales Hits: 2853
How to read tire sizes? Hits: 2969
Punch window report for the payroll Hits: 2104
Use & associate/link an associated product: Specific Duty Hits: 2820
Configuration of the workshop equipment Hits: 2698
Management of steps/status & classification of estimates Hits: 2004
Order note / title to manage promise time Hits: 2128
Configuration of Environmental Management Fee (EMF) Hits: 2401
How to change the default value for oil changes Hits: 2105
How to re-print an already printed / closed end of day report Hits: 2019
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1941
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2451
Add a new internet distributor/supplier for parts catalog Hits: 2959
Connecting multiple users on the same Internet catalogue distributor Hits: 2054
How to manage NSF Hits: 2185
Quickly find an appointment for a customer booking Hits: 2245
Access a UCDA Car Sale Contract Hits: 2122
The Cost Price does not Show in the Point of Sale Hits: 2103
Sales and Purchases in Foreign Currencies - Exchange Hits: 2193
Stock you filter inventory based on make and model not ABC Hits: 2222
List of new customers in a month to sent promotion Hits: 2110
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2176
Configure and use AutoServe1 inspection sheets Hits: 2343
Inventory Transaction: purchases, sold, manual adjustment Hits: 2231
How to return unused products from your inventory Hits: 2225
Partial Payments with Discount to Suppliers Hits: 2125
Quick access to kits from POS Hits: 2484
Adding or creating a barcode to a product Hits: 2402
Use multiple monitor on the cloud using RDP Hits: 2160
History a vehicle vs the history of a customer's vehicle Hits: 2987
Advance Kits for wheels : pros and cons Hits: 2307
The GEM-2D : New wireless barcode reader 2D Hits: 2816
List Oil change label model with or without logo for Zebra Hits: 2248
Label model with barcode for inventory Hits: 2497
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2587
Does GEM-CAR offer a complete accounting software solution ? Hits: 2500
Payroll Software Module : Save Time and Money Hits: 3210
generate automatic purchase order using the minimum quantity Hits: 2711
Set minimum and maximum quantity in a product / inventory Hits: 2624
View a list of item were the stock level is bellow minimum Hits: 2718
How to Configure GEM-LINK? Hits: 2204
Transfer data history from over 100 repair shop software/SMS Hits: 3854
Default label configuration for GEM-CAR barcode size Hits: 2474
Demographic sales report and zip code / postal code structure Hits: 3328
How to delete unused products Hits: 3975
How to generate an inventory report Hits: 2492
How to configure GEM-CAR to use a multi-tray printer Hits: 2816
Export or print out a list of customers emails Hits: 3081
Activate your spell check in GEM-CAR using Windows 10 Hits: 1977
Example of recommended inspections for specific types of jobs Hits: 2488
Re-activate/bring back inspection sheets lost after update Hits: 2491
How to display entry and exit mileage on estimates/invoices Hits: 2575
Double-click in the calendar to expand long notes Hits: 2378
Activate an existing yet inactive tire storage Hits: 2449
Remove outdated estimates Hits: 2395
How to activate your shop's SiriusXM account? Hits: 3521
How to activate and use GEM-SCAN - Version 13 Hits: 3626
First Remote Connection Procedure: Cloud Hits: 2530
How to locate individual customers from your sales report Hits: 2035
How to activate existing but inactive tire storage Hits: 3008
Dispatch module Hits: 2156
Change matrix of groups/items that already are in inventory Hits: 4722
Removing the blank space at the bottom of your invoice Hits: 2252
Automatically schedule jobs in the calendar from punch clock Hits: 2102
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2436
Setting a default printer in Windows 10 Hits: 2762
How to take out a list of tire storage Hits: 3997
How to make end of day of payables Hits: 2566
Associate an inspection report with a job: GEM-WORK Hits: 2699
Hourly labor cost, how to do the math Hits: 2610
Multi-window/screen : open calendar/point of sale and check Hits: 2457
Add overpayment (deposit) as a credit in receivables Hits: 2796
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2182
Taking out an inventory transaction report Hits: 5713
Account receivable analysis and aging report for customers Hits: 2938
How to add a Hybrid or Electric vehicle model Hits: 2407
End of the month procedure Hits: 4181
How to generate a list of customers with upcoming reminders Hits: 2520
Punch Clock : What is the "Stop" button for? Hits: 3216
How to save reports and files from Cloud to your local drive Hits: 2784
How to add kits faster in an estimate Hits: 2550
How to use the fast order feature of Napa Prolink SE Hits: 3357
GEM-CONNECT module : procedures Hits: 1994
Start selling tires online: TireConnect catalog integration Hits: 4367
Tire search Hits: 2649
Validation of QST and GST numbers: It is your responsibility Hits: 11471
How to setup GEM-MONEY Hits: 5838
How to update GEM-CAR Hits: 1793
Procedure to print a vehicle's sale contract Hits: 3568
How to send an e-mail and print an invoice at the same time Hits: 2590
How to configure GEM-CHAT - live chat software in your SMS Hits: 4655
How to set a fixed price on an oil change kit Hits: 3551
Manage NSF and how to put the transaction back in receivable Hits: 3236
Add style and colors to notes and internal memos Hits: 3221
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5309
How to manage different products and job categories Hits: 4679
How to get a customer list with a vehicle Hits: 3259
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3507
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4171
How to find a customer's postal code in the POS (12.0.0) Hits: 3601
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3912
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3338
How to view the POS in full screen (12.0.0) Hits: 4100
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3605
Vehicle importation Hits: 3481
How to change the POS icons Hits: 3614
Email addresses by advisor Hits: 2645
Tire storage tip: printing colored labels Hits: 3180
Change the message at the bottom of account statements Hits: 2769
Why aren't the distributions and sales reports balancing? Hits: 3913
GL configuration by department Hits: 3097
Incorrect inventory tracking, possible causes? Hits: 3860
How to track payment history of a specific customer. Hits: 3129
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4311
Multi-location/Multi-enterprise: configuration & options Hits: 3697
Tax table calculation by province for Canada Hits: 3703
Updating to version 11.0.6 Hits: 3759
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5361
List of Shop Management Software: automated data conversion Hits: 4042
New Internet links available in GEM-LINK Hits: 6808
How to track deleted item Hits: 3729
Select different Invoice model/template: fuel, distribution Hits: 4993
Promotional plastic key chain with bar code to open a file Hits: 5203
How to set up an account with Partstech Hits: 6360
GEM-CARD : Credit Card Processing Program Benefits Hits: 5989
How to calculate the cost of your shop supply and apply it Hits: 4189
Inventory adjustment value to do in your accounting Software Hits: 3194
Looking for an invoice by product number Hits: 3446
How to calculate the cost on a job in an estimate / work order ? Hits: 3376
How to calculate the cost and your margin on the workshop equipment? Hits: 3586
Unblock An Order Hits: 3358
How To Change The Product Code? Hits: 3374
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7080
GEM-CHECK Digital Inspection Module Hits: 4639
Transactions for your accounting software for reconciliation Hits: 10106
Change, hide or display the hourly labor rate on invoices Hits: 10324
Add a job to a quote so it doesn't show in the punch clock Hits: 3836
How to add a new customer? Hits: 6992
How to print out the summary of tax distributions report on purchases? Hits: 3810
How to print in black and white and both sides of paper? Hits: 4341
The power of text messaging (SMS) from GEM-CAR Hits: 6763
How to setup and print your key tags? Hits: 6033
Performance report by work bay / technician and payroll Hits: 7570
How to bill a linked customer (e.g. Insurance)? Hits: 4307
How to link a kit to your tire categories? Hits: 5228
How to update the products price by applying a new matrix? Hits: 3970
How to schedule a long job in the Calendar? Hits: 3388
How to setup and use the card processing terminal? Hits: 4150
How to print a statement with detailed payments? Hits: 5545
How to activate and configure Worldpac SpeedDial? Hits: 8586
How to generate a discount on an account receivable? Hits: 3829
How to setup and use your barcode reader? Hits: 6773
How to change and manage the taxes Hits: 3528
How to change the font size of the legal text on the invoice? Hits: 5129
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5146
Display only available inventory in search results window Hits: 4699
Detailed internal work report Hits: 5252
How to generate a core to return? Hits: 5261
Where to find the local & direct phone lines for Support? Hits: 4885
How to transfer a tire storage to another vehicle? Hits: 6767
Yearly sales report for a product through the Inventory window (New) Hits: 5531
Is the deposit taxable or not, and what is its cost? Hits: 3106
Understanding product types of job/products in inventory V6.0 Hits: 2955
Post a supplier bill with parts used in multiple Work Orders Hits: 3109
How to disconnect a user? Hits: 3152
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4134
How to export Invoicing transactions to TEXT files Hits: 3092
New core tracking system! Hits: 4978
How to disable CARFAX for a specific customer Hits: 4835
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5235
Display an alternate delivery address on the invoice Hits: 4944
Invoice with a past date and limit how far you can go Hits: 3055
What's the visual aid to know that hours have been modified? Hits: 4475
Search customer by plate from the "License" field Hits: 4271
Inventory report by line code (9.1+) Hits: 4121
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4575
The meaning of the color codes in the Point of Sale Hits: 5947
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4845
Promised time : where do we put it in the POS Hits: 3182
How do we know in which bin to place the parts that are received for a job? Hits: 3262
Update 411 in GEM-CAR Hits: 3527
Configuration of General Information Hits: 6490
ML - Sharing History Hits: 6863
FAQ : Managing inventory using Min / Max Hits: 8382
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3231
How to setup and use National Accounts Hits: 4475
Management of National Accounts Hits: 3854
How to use IP address on station(s) to speed up the connection to server? Hits: 4269
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2995
Pay Supplier by Credit Card Hits: 4376
2 free alternatives when you don`t have Excel Hits: 5715
GEM-CAR Hits: 3739
Where to place the license file and what it is? Hits: 3819
How to change a payment method on an invoice before the end of day Hits: 4004
How to connect to the cloud using your tablet or phone Hits: 4218
Setup your SMTP server to send email (change/edit password) Hits: 5368
Age Of Account Transfer or importation of receivable from Excel Hits: 4437
Reformatting accounting aging to import receivable in Excel Hits: 4262
Vehicle Makes and Models Management Hits: 3751
How to add item to drop down menu with no spy glass Hits: 3747
How to print vehicle list by customer? Hits: 3470
How to work with GEM-CAR from home/remote: free option Hits: 9568
Used Car Module: New classification feature added Hits: 5830
How to quickly create an invoice? (5 steps) Hits: 3588
Printing multiple copies of invoices Hits: 6966
Create a kit from the Point of Sale Hits: 5560
How to integrate and use NAPA Prolink SE? Hits: 5919
Term & Condition for GEM-TIRE Hits: 3482
Save a copy of estimates sent by email Hits: 3290
Vehicle down time analysis report Hits: 3541
Actions that cause an unbalanced inventory Hits: 3896
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3834
End of the month procedure for accounting & reporting Hits: 6906
How to export/import customers/suppliers/ from Acomba Hits: 5630
How to share a printer Hits: 3704
When managing utility bills choose: apply taxes or not Hits: 5345
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6763
Top reasons why our customers aren't using a bridge Hits: 9514
Changing the customer of an existing estimate Hits: 2997
How to reprint a supplier cheque Hits: 3277
Search by license plate number with CARFAX Hits: 5218
CARFAX - End user license agreement / Terms and conditions Hits: 3819
Create step / classification of the quote Hits: 4145
How to search a customer by vehicle informations Hits: 6322
How to make a partial payment on a supplier invoice Hits: 6624
How to bill the tax only on the invoice Hits: 5858
How to change a supplier number Hits: 6816
How to merge the vehicles of a customer (with their history) Hits: 8282
Create or modify a bank used for supplier payment Hits: 6362
Set default option automatically Hits: 6532
Set Miles or KM by default Hits: 6585
Print customer aging Hits: 6215
How to create a bloc to manage training / holiday Hits: 6694
Block management in the calendar for training & holiday Hits: 6034
How to configure and link properly your GL accounts? Hits: 6402
How to import GL accounts from excel file? Hits: 6894
How to make a tax only invoice? Hits: 5059
How to create a new product in the POS screen? Hits: 7336
FAQ Acomba Hits: 8987
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8954
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23494
Multi-Location Hits: 7344
FAQ GEM-CLOUD Hits: 8150
FAQ Production Module Hits: 7545
FAQ Transmission Module Hits: 7070
FAQ Automotive Club Hits: 2814
FAQ Automotive Club Module Hits: 7888
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13077
FAQ Hosting Solution Hits: 6219
Retreading Module Hits: 9954
GPS Tracking Hits: 7439
Supplier Importation / Exportation Hits: 2639
FAQ Help Hits: 3713
FAQ Unit cost analysis Hits: 7714
FAQ Truck Management with specific options Hits: 2756
FAQ Government Inspection Hits: 8075
FAQ Distribution Hits: 3484
FAQ Supplier Importation/Exportation Hits: 7787
FAQ Survey Hits: 9165
Fuel Module Configuration Hits: 2723
Creating bank and payment method for supplier payment Hits: 8199
FAQ Customer Importation | Import data from repair shop software Hits: 19192
How to block invoicing if the credit limit is reached? Hits: 3280
FAQ_ Printing Cheque/Check Hits: 10216
Remote Hits: 2657
SMS Benefits and limitation Hits: 6270
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3982
FAQ Reminders Hits: 3329
Reporting Receivables\Payables Hits: 5964
Reporting Sales Hits: 5181
Reporting Customers Hits: 6768
FAQ Invoices Hits: 4421
FAQ Customer Management | GEM-CAR manage customer Hits: 19345
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6956
How to change a customer number / How to merge clients Hits: 6863
AVR. labels for tire storage Hits: 7304
Planning Hits: 2703
End Of Day Hits: 3776
FAQ Special Tire Search by Criteria Hits: 13063
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13470
Tire National Account Management software - HELP Hits: 14130
Tax Management Hits: 7392
FAQ Group Discount Hits: 8759
FAQ Product Importation/exportation Hits: 3041
How to do manual supplier invoice entry? Hits: 4868
Price Matrix Hits: 3234
FAQ Linked Product Hits: 3106
FAQ Oil Change Management Hits: 3661
FAQ Kit Management Hits: 3316
Creating Product Hits: 3526
FAQ configuration of Categories and Type of Categories Hits: 3498
GEM-CLOUD Hits: 3228
List Of Options of the General Information - Option List Hits: 9127
Point of sale general Information Hits: 6696
faq Local Configuration Hits: 7800
FAQ Glass Module Hits: 8352
FAQ Fuel Module Hits: 8276
FAQ Tire Module Hits: 9342
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7817
FAQ Payables Hits: 5914
Configure multiple currencies for supplier purchases Hits: 5801
How to duplicate an invoice Hits: 2726
How to cancel / reverse an invoice Hits: 3160
Reporting Module Hits: 3069
FAQ - Punch Clock Hits: 5218
FAQ Vehicle File Hits: 6585
Verbal Approval Hits: 3139
FAQ Used Car Module Hits: 4188
FAQ Courtesy Car and Rental Software module Hits: 7740
FAQ - Part Return and Core Management Hits: 3511
FAQ - Internet Ordering Hits: 3272
FAQ Signature Pad Hits: 4458
FAQ GEM-WORK Hits: 3652
FAQ Sending Text message / SMS Hits: 3608
Work Order Hits: 3763
FAQ Agenda Hits: 14478
FAQ Quotation / Estimate Hits: 15131
Security Hits: 7625
Reports - End of fiscal year Hits: 5080
How to send / e-mail account statements - Hits: 7710
How to cancel / reverse account receivables payment Hits: 6465
Report: Account payables analysis on specific date Hits: 3978
The punch clock: procedure to put a job on Standby Hits: 6022
Express End of Day : to speed up the process Hits: 6326
GL: General Ledger Chart of Accounts Numbering System Hits: 12449
Example Hits: 3099
How to input a payroll transaction at the end of the month Hits: 6238
Internal note vs memo Hits: 2801
Easy module for national account management and follow up Hits: 6396
Reminders and statements blocked by your e-mail provider Hits: 6645
How to perform " End of day " procedure and why Hits: 7245
Set / assign GL account to a category Hits: 6960
How to create add modify GL account Hits: 6992
How to change the mileage in the vehicle's file? Hits: 6944
IMPORTANT: How to perform a backup of your database? Hits: 8482
How to configure / add / modify personalized links? Hits: 5647
How to change the duration of an appointment in the calendar Hits: 3138
Detailed or summary distribution report of transactions Hits: 5821
How to send your account sattements by e-mail / mail (display and print) Hits: 8730
FAQ Accounting Hits: 12222
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7081
How to set tax rate in the USA Hits: 6230
How to modify your account statement? Hits: 4499
How to configure ZEBRA printer in GEM-CAR? Hits: 6501
How to install ribbon for ZEBRA GX420T ? Hits: 6250
How to setup and use GEM-GLASS? Hits: 3718
How to configure, activate and use shop supplies? Hits: 8146
Refresh button in the punch module. Hits: 6768
How to print customer label directly from customer's file? Hits: 6037
How to add a document to a vehicle file? Hits: 6589
How to disable shop supplies for particular job? Hits: 6331
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6163
How to change the date of an invoice? Hits: 7115
How to print customer labels? / Customer report by visits. Hits: 9055
Cancel a payment on an invoice when the end of day is done Hits: 5259
How to change payment method on an invoice before the end of day Hits: 2036
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2556
Reference, who reffered us to you? Hits: 3289
Verbal authorization Hits: 6881
Total invoice search - V7.1 Hits: 6075
How to verify is your period is balanced Hits: 6096
Rental module - V7.1 Hits: 3288
E-mail List report for customers with active e-mail address Hits: 3814
FAQ GEM-CAR Configuration Hits: 10109
FAQ Inventory Hits: 4582
FAQ Cash Register Hits: 3784
FAQ Point of sale (POS) Old Hits: 3993
Analyze report for SMS / text message sent Hits: 8999
On screen signature / activate electronic signature Hits: 9036
How to purchase used vehicle and add it to the inventory? Hits: 6281
How to create special category for used vehicles? Hits: 7479
Suggested purchase list - color code Hits: 6194
How to send text messages from your Shop Management Software Hits: 6006
How to send SMS messages Hits: 3706
How to create SMS templates Hits: 7273
How to activate the SMS function for a particular customer Hits: 5190
Summary of new customers with charts - V7.0 Hits: 3798
Sales analysis report with charts - V7.0 Hits: 4669
Monthly / Yearly sales report with charts - V7.0 Hits: 7670
Monthly sales report by product with charts - V7.0 Hits: 5175
Advertising on invoices - V7.1 Hits: 3713
Sales report by advisor with average and charts Hits: 6132
Sales report by payment method with charts - V7.1 Hits: 5953
Sales report by clerk with charts - V7.1 Hits: 4565
Sales summary report by category with charts - V7.1 Hits: 5010
Get paid anywhere by credit card using your mobile and Square Hits: 5737
Table of content - FAQ Hits: 28081
Managing inactive customers and deleting them - V7.0 Hits: 7228
Display discount on invoice Hits: 8842
Reprint or email an invoice from a work order in the history Hits: 9654
Modify the logo that appears on the packing shipping slip Hits: 6275
Performing a return on a new, guaranteed or defective Hits: 8683
Use the old core option to manage returns Hits: 7990
Configure the supplier check specification template Hits: 6797
Manage car rentals according to the vehicle’s mileage Hits: 6381
Schedule of rental of tools & equipment in your software Hits: 6540
Create a quick list of preferred items to add to an estimate Hits: 3161
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10247
Understanding the different reminder templates to send Hits: 9592
Activate color labels for the customer's line of credit Hits: 8795
How to Activate and Configure the Cash Drawer? Hits: 6367
Modify/reverse a payment method of invoice before end of day Hits: 8195
How to activate the preventative maintenance by model Hits: 7799
How to add money to your cash drawer during the day Hits: 7047
How to use Gift Cards / Rebate / Discount Hits: 7553
Send statements, estimates and invoices to different email Hits: 12483
How to create a category in GEM-CAR Hits: 15894
How to run Teamviewer - Portable ? Hits: 9656
Wired vs Wireless Networking in the Shop Hits: 6248
How to record payments for a supplier paid by VISA and Mastercard Hits: 6171
Updating Service Packs with Windows 8 Hits: 5751
Updating Service Packs with Windows 7 Hits: 6160
Getting ready to install GEM-CAR Hits: 7890
Importing inventory products from Excel or CSV files Hits: 14076
Canadian Tax rate by province Hits: 7445
Minimum System Requirements Hits: 5860
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7127
GEM-MECANIC Hits: 22018
Taxes configuration by customers Hits: 7301
FAQ by Module | GEM-CAR frequently asked questions Hits: 42153
How to transfer a vehicle/car from one customer to another Hits: 9016
How to transfer a vehicle/car from one customer to another Hits: 4275
Billing with insurance deductible and taxes for a customer Hits: 7838
Configuring GEM-CAR with Terminal Server Hits: 6651
DYMO configuration sticker printer for Bar code & key labels Hits: 8043
Print your label for next service: Oil change label software Hits: 12201
Configuration the Zebra printer: Oil change label stickers Hits: 10750
Data from sales report is different for the same date range Hits: 8959
How to handle a customer's bad debts Hits: 7249
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2936
Printing individual labels for barcodes without a logo/price Hits: 7362
Printing water resistant tire labels with a Zebra Hits: 6291
Printing plasticized tire labels with high-strength glue Hits: 3567
Replacement/alternative parts or alternate products Hits: 12029
Management of delivery orders with multiple addresses Hits: 6512
How to create price matrix? / Setup price matrix Hits: 9965
How to send reminder letters with double-window envelopes Hits: 6507
Fold statements so that they fit in window envelopes Hits: 8681
Truck fleet management with preventative maintenance / PEP Hits: 6702
Vehicle file transfer function using the car’s VIN Hits: 7147
Client’s contact information transfer from 411 USA & CANADA Hits: 6512
Used vehicles-cars/exchanges/consignment with financing Hits: 6627
Problems with management of specific duties,environment fees Hits: 6615
How to configure categories with the general ledger / type Hits: 8610
Reasons that affect the Performance by bay/technician report Hits: 6486
Create tire storage codes with different rates and quantity Hits: 6821
How to print a report for a set of items in a kit Hits: 6301
Transferring parts from the NAPA Prolink site causes issues Hits: 6139
Transferring parts that are not in inventory into DAVE / WHI Hits: 6113
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5517
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6842
Pay a supplier invoice via the cash register / petty cash Hits: 9295
How to enter money in the cash register ? Hits: 8058
How to create a cash register Hits: 7666
Manage NSF check cashing : easy steps Hits: 6060
How to print out a list of detailed invoices with the cost price Hits: 3408
How to change the date format on a particular workstation Hits: 5840
How to change the client number Hits: 3579
Purchasing via the POS and core management Hits: 7778
Validate if your customers are loyal : visits and sales Hits: 3886
Analyze activity and sales per department & job type Hits: 6159
Configure the body/text of an estimate email with a signature Hits: 8599
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4774
Reprint an end-of-day report that is printed/closed Hits: 5588
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3367
How to assign a language of correspondence Hits: 6175
How to add a logo in a reminder letter, e.g.: CAA Hits: 9152
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7611
How to reprint a supplier cheque - V6.0 Hits: 2342
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4690
When making purchases, how not to create all the items on inventory ? Hits: 2251
Change the duration that archives are displayed in history Hits: 4334
Activate or close your cash register at the end of the day Hits: 7032
Configuration to memorize parts on a job like an oil change Hits: 6652
How does GEM-CAR calculate the taxes? Hits: 5833
Manage windshield & glass change/installation with insurance Hits: 5882
Validate if the invoice contains the address (send reminder) Hits: 6466
How to know if a preventive maintenance option is activated Hits: 6588
How to know if a job is still pending in the time stamp/punch clock Hits: 6478
Create used-vehicle stock number via the POS Hits: 7232
Management of multiple tax levels for delivery out of area Hits: 5616
How to deactivate the postal code format to enter a zip code Hits: 6267
Analyzing Sales Report: do you have loyal customer? Hits: 5124
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4278
How to print out and analyze your sales reports Hits: 5053
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4572
Can I Send Reminder Emails? Hits: 7927
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3681
How to print out a supplier cheque journal report - V7.0 Hits: 6726
Generate the age of accounts payable by supplier Hits: 7089
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7928
How to reprint a supplier cheque Hits: 5317
Change order position of your bay in the agenda/calendar Hits: 6739
How to export the items in your inventory to Excel or CSV Hits: 6026
Measure the return on sending customer's reminder by email Hits: 4136
How product categories work Hits: 7824
Reprint an end-of-day report that is printed/closed Hits: 3417
Managing insurance deductibles for insurer files Hits: 6223
How to track your customers number of visits and sales ? - V6.0 Hits: 2395
Simply Accounting and Quickbooks transfer Hits: 8042
How to create your logo by yourself Hits: 5805
How to create or add your logo on your estimate or invoice Hits: 6426
How to invert print and display on the display icon Hits: 5771
How to add information faster and easy GEM-PEN Hits: 3632
How to show the subtotal for each job Hits: 5915
How to change taxes: multiple taxes levels management Hits: 6954
Find your SMTP address - complete List Hits: 19601
SMTP List Hits: 6462
Entering previous account statement amounts and balances Hits: 7347
Print the list of tires required for tomorrow’s appointment Hits: 7318
Entering your SMTP address. E-mail estimates and invoices Hits: 7660
Creating tires in inventory, searching for available tires Hits: 8397
Change, add or modify payment methods : direct deposit Hits: 8041
Creating job packages or kits Hits: 8052
Updating the tire retail prices by make/brand or model Hits: 6885
Use national accounts / third party invoicing Hits: 6461
How to configure and print receipts on a coupon printer. Hits: 7796
Activate parts memory on a job: oil change package Hits: 6729
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6953
Map directions to go from the shop to the customer Hits: 7331
Activate automatic OEM preventative maintenance reminder Hits: 7434
How to create and/or change User Names and PW? Hits: 6464
Search for parts sold to a specific customer in history Hits: 4366
How to download the Internet Explorer 11.0 upgrade Hits: 7113
How to change, modify or see the item cost on the POS window Hits: 8953
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4341
How to activate the Truck Tab for customer vehicle data? Hits: 8287
Create and print a new tire storage label from your software Hits: 8927
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6243
How to improve your computer's performance? Hits: 6155
Receive and enter your purchase invoices via the POS Hits: 7477
Invoice a different bill to or a National Account Hits: 6195
Create GL and payment method for an Account to an Account? Hits: 6576
Display inventory location on a shipping slip Hits: 6774
Put a customer on credit block / pending for credit approval Hits: 6490
Canadian Federal Fuel Taxes Hits: 6553
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6726
Canadian & Quebec taxes on fuel and petroleum products Hits: 6673
Specific Duty & recycling fees for new tire are taxable Hits: 6846
My color printer is very slow, I would like buy a faster one Hits: 5452
How do I manage fuel sales in my GEM-CAR software Hits: 9437
My printer prints my reports and documents outside the page margins Hits: 6145
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6246
Receivables in my End of Day report no longer balance Hits: 7152
Little squares or rectangles are showing on my reports Hits: 5768
Send my invoice to the attention of a specific person Hits: 14517
Register a deposit and collect the balance later Hits: 6509
How can I change font in GEM-CAR Hits: 6680
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8606
Invoices and reports are not printing at the correct printer Hits: 6664
How can I add another customer to the same telephone number? Hits: 6633
Transfer French description from CARQUEST’s Weblink Hits: 6941
Your Sales by Sales Rep report is empty Hits: 5142
The accounts receivable code (AR) no longer works Hits: 9951
Reserve on hold parts, materials, tires for an estimate Hits: 6350
How to set discounts or prices for group or fleet accounts Hits: 6699
Change/modify the credit terms or conditions in your invoice Hits: 6906
Enter a default regional area code, city and province/state Hits: 6098
How do I activate and use the Sort key and quick search Hits: 6015
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6851
Change the internet Login information of your tire supplier Hits: 9211
How to assign price levels and link these to parts and tires Hits: 7186
How can a product be automatically linked or associated Hits: 7549
Printing customer labels for promotions or Christmas cards Hits: 7910
How to create Reminders? Hits: 10636
How to configure security levels by user Hits: 7620
How do I change the promotional message on my invoices. Hits: 6299
How do I print labels for the customer monthly statements? Hits: 9098
What Label model should I purchase for barcode printing? Hits: 5561
Block the software from sending a reminder to a customer Hits: 9341
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4218
How do I enter a tax included dollars amount on an item Hits: 2853
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5294
Are there any user manuals or guides available for GEM-CAR? Hits: 6356
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9186
Measuring Production Performance: Technician/Mechanic Hits: 11880
Billing a commercial customer (taxes, insurance & deductible) Hits: 2373
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9127
When selecting a client, the estimates list does not appear Hits: 8995
Change the work order template for inspection, truck, tires Hits: 9510
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1853
Integrate a catalog/price list products Hits: 9339
Modify/adjust cost price in the history /sales reports / POS Hits: 10105
Find a payment from a supplier invoice: report Hits: 1795
FAQ - Tire Storage Software for tire store and distributor Hits: 14025

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