GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 46757
Early suppliers payment discounts of 2% good or bad? Hits: 1861
Top 10 Tips to reduce your inventory of parts Hits: 1869
GEM-BOOKS - Accounting and payroll software Hits: 3974
Change rate/hourly rate by batch or by category Hits: 2446
Robert Thibert wheel software catalog integration Hits: 3277
Create a list of customers to check if someone cancels their appointment ? Hits: 2237
Add a personalized field to a customer file or in the company Hits: 2184
Print a customer list with detail of their vehicle Hits: 2322
Changing the default quantity of a product when adding it to the POS Hits: 2350
Hide / display de quantities on the delivery / packing slip Hits: 2367
GEM-CAR provides free accounting software solutions? Hits: 11876
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4381
Acomba - recommended accounting software Hits: 4451
Quickbooks: accounting software compatible with GEM-CAR Hits: 4531
10.5 Reasons for using the GEM-CAR calendar Hits: 2830
Tax settings : Special configurations Hits: 3289
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4572
How to manage / calculate / generate Administrative Fees ? Hits: 3895
How to export data from CARS to GEM-CAR Hits: 3183
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2880
Set deductible Hits: 2998
Printing the rental agreement Hits: 3087
Fuel sales report Hits: 3226
How to search for an alternative part from the POS Hits: 3321
Set reminder for driver's license renewal Hits: 3305
Show preventative maintenance as a popup in the POS Hits: 3366
Specific duty of tire sales report Hits: 3103
Updating the 9 price level from an Excel file Hits: 3200
Printing colored labels by season Hits: 2879
Creation of linked product as "Specific duty" Hits: 2952
Linking specific duties Hits: 3113
Where to save tire size front and rear in the customer file Hits: 2836
Sales report and statistics Hits: 3084
Searching from the POS for customer by name or other criteria Hits: 3009
How to access main customer information in one click in the POS Hits: 3382
Print timestamp on the invoice Hits: 3538
How to pay a bill using multiple payment modes Hits: 3146
How to access the supplier list from the POS in 1 click Hits: 2985
Setting default GL ledger Hits: 2938
Setting the tax level by supplier Hits: 2781
How to change the time range for invoices displayed in history Hits: 2956
Template for supplier importation Hits: 2838
You don't have Excel, use a CSV file Hits: 4020
How to show all 9 level of pricing in the POS for 1 item Hits: 3185
Configuration of a file with the right column header Hits: 2919
How to set the 9 levels of pricing in the inventory Hits: 3087
How to search for the list of package from the POS Hits: 2736
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3090
How to add a part and a quick tip to add multiple parts Hits: 2819
How to scan the VIN from the punch Hits: 3160
How to add a reminder from the punch Hits: 2919
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2795
Configuration of the color code for the status of a job Hits: 3209
How does the supervisor window work to correct timestamp Hits: 2996
Top 10.5 reasons to use the punch clock Hits: 2689
How to loan money to an employee and keep trace Hits: 2542
How the next visit is planned automatically by the software Hits: 2548
How to see the history of the vehicle from all owners Hits: 2648
How to add an option to the vehicle Hits: 2770
How to add a picture of the car Hits: 3067
How to leave a trace that you have returned tires to the customer Hits: 2543
Used car inventory value Hits: 2570
How to track the cost of a vehicle: purchase and repair Hits: 2568
Printing tire labels using different colors by season Hits: 2443
Selling your shop/garage: ensure a healthy transition Hits: 2275
Tire size list from the storage Hits: 3612
Tire storage value for insurance Hits: 2478
How do I know if a customer has tires in storage Hits: 2287
Tire Storage Configuration Hits: 2967
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2624
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2335
How to add a personalized link Hits: 2354
How to change the back color of the invoice Hits: 2588
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2337
How to access other distributors from the POS: using the right click Hits: 2334
Activate your CARFAX VIN decoder Hits: 3217
Activating Mitchell labor transfer Hits: 2925
Activate your ALL DATA labor transfer from the POS Hits: 2452
How does the search icon works Hits: 2410
How to change the customer’s vehicle on an existing estimate Hits: 4267
How to make a customer tax exempt? Hits: 2179
Automatic spellcheck in GEM-CAR Hits: 2433
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2240
How to use NAPA VIN decoder vs CARFAX Hits: 3165
Internal client configuration for invoices without sales Hits: 3001
How to read tire sizes? Hits: 3438
Punch window report for the payroll Hits: 2233
Use & associate/link an associated product: Specific Duty Hits: 2984
Configuration of the workshop equipment Hits: 2832
Management of steps/status & classification of estimates Hits: 2131
Order note / title to manage promise time Hits: 2254
Configuration of Environmental Management Fee (EMF) Hits: 2643
How to change the default value for oil changes Hits: 2235
How to re-print an already printed / closed end of day report Hits: 2120
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2070
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2582
Add a new internet distributor/supplier for parts catalog Hits: 3096
Connecting multiple users on the same Internet catalogue distributor Hits: 2180
How to manage NSF Hits: 2317
Quickly find an appointment for a customer booking Hits: 2409
Access a UCDA Car Sale Contract Hits: 2263
The Cost Price does not Show in the Point of Sale Hits: 2240
Sales and Purchases in Foreign Currencies - Exchange Hits: 2342
Stock you filter inventory based on make and model not ABC Hits: 2360
List of new customers in a month to sent promotion Hits: 2241
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2309
Configure and use AutoServe1 inspection sheets Hits: 2514
Inventory Transaction: purchases, sold, manual adjustment Hits: 2370
How to return unused products from your inventory Hits: 2385
Partial Payments with Discount to Suppliers Hits: 2276
Quick access to kits from POS Hits: 2652
Adding or creating a barcode to a product Hits: 2545
Use multiple monitor on the cloud using RDP Hits: 2316
History a vehicle vs the history of a customer's vehicle Hits: 3132
Advance Kits for wheels : pros and cons Hits: 2499
The GEM-2D : New wireless barcode reader 2D Hits: 3113
List Oil change label model with or without logo for Zebra Hits: 2378
Label model with barcode for inventory Hits: 2646
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3002
Does GEM-CAR offer a complete accounting software solution ? Hits: 2642
Payroll Software Module : Save Time and Money Hits: 3418
generate automatic purchase order using the minimum quantity Hits: 2881
Set minimum and maximum quantity in a product / inventory Hits: 2761
View a list of item were the stock level is bellow minimum Hits: 2897
How to Configure GEM-LINK? Hits: 2327
Transfer data history from over 100 repair shop software/SMS Hits: 4285
Default label configuration for GEM-CAR barcode size Hits: 2648
Demographic sales report and zip code / postal code structure Hits: 4455
How to delete unused products Hits: 4191
How to generate an inventory report Hits: 2635
How to configure GEM-CAR to use a multi-tray printer Hits: 3037
Export or print out a list of customers emails Hits: 3241
Activate your spell check in GEM-CAR using Windows 10 Hits: 2102
Example of recommended inspections for specific types of jobs Hits: 2624
Re-activate/bring back inspection sheets lost after update Hits: 2659
How to display entry and exit mileage on estimates/invoices Hits: 2702
Double-click in the calendar to expand long notes Hits: 2531
Activate an existing yet inactive tire storage Hits: 2605
Remove outdated estimates Hits: 2546
How to activate your shop's SiriusXM account? Hits: 3694
How to activate and use GEM-SCAN - Version 13 Hits: 3802
First Remote Connection Procedure: Cloud Hits: 2692
How to locate individual customers from your sales report Hits: 2204
How to activate existing but inactive tire storage Hits: 3201
Dispatch module Hits: 2292
Change matrix of groups/items that already are in inventory Hits: 5008
Removing the blank space at the bottom of your invoice Hits: 2417
Automatically schedule jobs in the calendar from punch clock Hits: 2248
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2609
Setting a default printer in Windows 10 Hits: 2974
How to take out a list of tire storage Hits: 4159
How to make end of day of payables Hits: 2711
Associate an inspection report with a job: GEM-WORK Hits: 2868
Hourly labor cost, how to do the math Hits: 2833
Multi-window/screen : open calendar/point of sale and check Hits: 2595
Add overpayment (deposit) as a credit in receivables Hits: 2940
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2323
Taking out an inventory transaction report Hits: 6024
Account receivable analysis and aging report for customers Hits: 3092
How to add a Hybrid or Electric vehicle model Hits: 2524
End of the month procedure Hits: 4364
How to generate a list of customers with upcoming reminders Hits: 2653
Punch Clock : What is the "Stop" button for? Hits: 3384
How to save reports and files from Cloud to your local drive Hits: 2944
How to add kits faster in an estimate Hits: 2690
How to use the fast order feature of Napa Prolink SE Hits: 3650
GEM-CONNECT module : procedures Hits: 2193
Start selling tires online: TireConnect catalog integration Hits: 4646
Tire search Hits: 2802
Validation of QST and GST numbers: It is your responsibility Hits: 12430
How to setup GEM-MONEY Hits: 6168
How to update GEM-CAR Hits: 1886
Procedure to print a vehicle's sale contract Hits: 3782
How to send an e-mail and print an invoice at the same time Hits: 2711
How to configure GEM-CHAT - live chat software in your SMS Hits: 4883
How to set a fixed price on an oil change kit Hits: 3691
Manage NSF and how to put the transaction back in receivable Hits: 3430
Add style and colors to notes and internal memos Hits: 3389
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5573
How to manage different products and job categories Hits: 4864
How to get a customer list with a vehicle Hits: 3454
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3719
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4328
How to find a customer's postal code in the POS (12.0.0) Hits: 3781
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4055
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3486
How to view the POS in full screen (12.0.0) Hits: 4318
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3750
Vehicle importation Hits: 3625
How to change the POS icons Hits: 3770
Email addresses by advisor Hits: 2787
Tire storage tip: printing colored labels Hits: 3326
Change the message at the bottom of account statements Hits: 2890
Why aren't the distributions and sales reports balancing? Hits: 4042
GL configuration by department Hits: 3222
Incorrect inventory tracking, possible causes? Hits: 3985
How to track payment history of a specific customer. Hits: 3288
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4448
Multi-location/Multi-enterprise: configuration & options Hits: 3936
Tax table calculation by province for Canada Hits: 4017
Updating to version 11.0.6 Hits: 3884
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5533
List of Shop Management Software: automated data conversion Hits: 4240
New Internet links available in GEM-LINK Hits: 7091
How to track deleted item Hits: 3864
Select different Invoice model/template: fuel, distribution Hits: 5141
Promotional plastic key chain with bar code to open a file Hits: 5382
How to set up an account with Partstech Hits: 6670
GEM-CARD : Credit Card Processing Program Benefits Hits: 6332
How to calculate the cost of your shop supply and apply it Hits: 4383
Inventory adjustment value to do in your accounting Software Hits: 3312
Looking for an invoice by product number Hits: 3569
How to calculate the cost on a job in an estimate / work order ? Hits: 3555
How to calculate the cost and your margin on the workshop equipment? Hits: 3763
Unblock An Order Hits: 3509
How To Change The Product Code? Hits: 3512
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7489
GEM-CHECK Digital Inspection Module Hits: 4796
Transactions for your accounting software for reconciliation Hits: 10610
Change, hide or display the hourly labor rate on invoices Hits: 10472
Add a job to a quote so it doesn't show in the punch clock Hits: 3952
How to add a new customer? Hits: 7216
How to print out the summary of tax distributions report on purchases? Hits: 3918
How to print in black and white and both sides of paper? Hits: 4535
The power of text messaging (SMS) from GEM-CAR Hits: 7035
How to setup and print your key tags? Hits: 6250
Performance report by work bay / technician and payroll Hits: 7757
How to bill a linked customer (e.g. Insurance)? Hits: 4535
How to link a kit to your tire categories? Hits: 5380
How to update the products price by applying a new matrix? Hits: 4090
How to schedule a long job in the Calendar? Hits: 3560
How to setup and use the card processing terminal? Hits: 4389
How to print a statement with detailed payments? Hits: 5700
How to activate and configure Worldpac SpeedDial? Hits: 8976
How to generate a discount on an account receivable? Hits: 3967
How to setup and use your barcode reader? Hits: 7079
How to change and manage the taxes Hits: 3660
How to change the font size of the legal text on the invoice? Hits: 5266
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5324
Display only available inventory in search results window Hits: 4842
Detailed internal work report Hits: 5424
How to generate a core to return? Hits: 5451
Where to find the local & direct phone lines for Support? Hits: 5071
How to transfer a tire storage to another vehicle? Hits: 6939
Yearly sales report for a product through the Inventory window (New) Hits: 5690
Is the deposit taxable or not, and what is its cost? Hits: 3238
Understanding product types of job/products in inventory V6.0 Hits: 3072
Post a supplier bill with parts used in multiple Work Orders Hits: 3218
How to disconnect a user? Hits: 3311
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4307
How to export Invoicing transactions to TEXT files Hits: 3241
New core tracking system! Hits: 5150
How to disable CARFAX for a specific customer Hits: 4980
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5395
Display an alternate delivery address on the invoice Hits: 5118
Invoice with a past date and limit how far you can go Hits: 3200
What's the visual aid to know that hours have been modified? Hits: 4601
Search customer by plate from the "License" field Hits: 4383
Inventory report by line code (9.1+) Hits: 4286
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4714
The meaning of the color codes in the Point of Sale Hits: 6081
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5015
Promised time : where do we put it in the POS Hits: 3318
How do we know in which bin to place the parts that are received for a job? Hits: 3394
Update 411 in GEM-CAR Hits: 3648
Configuration of General Information Hits: 6676
ML - Sharing History Hits: 7038
FAQ : Managing inventory using Min / Max Hits: 8674
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3369
How to setup and use National Accounts Hits: 4839
Management of National Accounts Hits: 4009
How to use IP address on station(s) to speed up the connection to server? Hits: 4494
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3114
Pay Supplier by Credit Card Hits: 4509
2 free alternatives when you don`t have Excel Hits: 5861
GEM-CAR Hits: 3854
Where to place the license file and what it is? Hits: 4005
How to change a payment method on an invoice before the end of day Hits: 4130
How to connect to the cloud using your tablet or phone Hits: 4414
Setup your SMTP server to send email (change/edit password) Hits: 5527
Age Of Account Transfer or importation of receivable from Excel Hits: 4595
Reformatting accounting aging to import receivable in Excel Hits: 4424
Vehicle Makes and Models Management Hits: 3935
How to add item to drop down menu with no spy glass Hits: 3908
How to print vehicle list by customer? Hits: 3612
How to work with GEM-CAR from home/remote: free option Hits: 9877
Used Car Module: New classification feature added Hits: 5952
How to quickly create an invoice? (5 steps) Hits: 3729
Printing multiple copies of invoices Hits: 7102
Create a kit from the Point of Sale Hits: 5752
How to integrate and use NAPA Prolink SE? Hits: 6220
Term & Condition for GEM-TIRE Hits: 3658
Save a copy of estimates sent by email Hits: 3403
Vehicle down time analysis report Hits: 3673
Actions that cause an unbalanced inventory Hits: 4047
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3935
End of the month procedure for accounting & reporting Hits: 7136
How to export/import customers/suppliers/ from Acomba Hits: 5848
How to share a printer Hits: 3849
When managing utility bills choose: apply taxes or not Hits: 5495
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6966
Top reasons why our customers aren't using a bridge Hits: 9791
Changing the customer of an existing estimate Hits: 3121
How to reprint a supplier cheque Hits: 3377
Search by license plate number with CARFAX Hits: 5483
CARFAX - End user license agreement / Terms and conditions Hits: 3997
Create step / classification of the quote Hits: 4303
How to search a customer by vehicle informations Hits: 6457
How to make a partial payment on a supplier invoice Hits: 6811
How to bill the tax only on the invoice Hits: 6001
How to change a supplier number Hits: 6977
How to merge the vehicles of a customer (with their history) Hits: 8522
Create or modify a bank used for supplier payment Hits: 6507
Set default option automatically Hits: 6688
Set Miles or KM by default Hits: 6718
Print customer aging Hits: 6350
How to create a bloc to manage training / holiday Hits: 7108
Block management in the calendar for training & holiday Hits: 6226
How to configure and link properly your GL accounts? Hits: 6614
How to import GL accounts from excel file? Hits: 7123
How to make a tax only invoice? Hits: 5206
How to create a new product in the POS screen? Hits: 7518
FAQ Acomba Hits: 9241
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9194
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23702
Multi-Location Hits: 7506
FAQ GEM-CLOUD Hits: 8357
FAQ Production Module Hits: 7758
FAQ Transmission Module Hits: 7263
FAQ Automotive Club Hits: 2942
FAQ Automotive Club Module Hits: 8077
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13277
FAQ Hosting Solution Hits: 6356
Retreading Module Hits: 10144
GPS Tracking Hits: 7624
Supplier Importation / Exportation Hits: 2748
FAQ Help Hits: 3863
FAQ Unit cost analysis Hits: 7882
FAQ Truck Management with specific options Hits: 2891
FAQ Government Inspection Hits: 8249
FAQ Distribution Hits: 3627
FAQ Supplier Importation/Exportation Hits: 7965
FAQ Survey Hits: 9356
Fuel Module Configuration Hits: 2863
Creating bank and payment method for supplier payment Hits: 8382
FAQ Customer Importation | Import data from repair shop software Hits: 19404
How to block invoicing if the credit limit is reached? Hits: 3407
FAQ_ Printing Cheque/Check Hits: 10383
Remote Hits: 2785
SMS Benefits and limitation Hits: 6403
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4197
FAQ Reminders Hits: 3477
Reporting Receivables\Payables Hits: 6163
Reporting Sales Hits: 5360
Reporting Customers Hits: 6951
FAQ Invoices Hits: 4642
FAQ Customer Management | GEM-CAR manage customer Hits: 19599
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7189
How to change a customer number / How to merge clients Hits: 7072
AVR. labels for tire storage Hits: 7445
Planning Hits: 2825
End Of Day Hits: 3909
FAQ Special Tire Search by Criteria Hits: 13246
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13655
Tire National Account Management software - HELP Hits: 14332
Tax Management Hits: 7586
FAQ Group Discount Hits: 8977
FAQ Product Importation/exportation Hits: 3141
How to do manual supplier invoice entry? Hits: 5037
Price Matrix Hits: 3394
FAQ Linked Product Hits: 3262
FAQ Oil Change Management Hits: 3786
FAQ Kit Management Hits: 3467
Creating Product Hits: 3642
FAQ configuration of Categories and Type of Categories Hits: 3657
GEM-CLOUD Hits: 3448
List Of Options of the General Information - Option List Hits: 9359
Point of sale general Information Hits: 6843
faq Local Configuration Hits: 8010
FAQ Glass Module Hits: 8574
FAQ Fuel Module Hits: 8459
FAQ Tire Module Hits: 9619
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8033
FAQ Payables Hits: 6106
Configure multiple currencies for supplier purchases Hits: 5924
How to duplicate an invoice Hits: 2906
How to cancel / reverse an invoice Hits: 3298
Reporting Module Hits: 3188
FAQ - Punch Clock Hits: 5493
FAQ Vehicle File Hits: 6950
Verbal Approval Hits: 3271
FAQ Used Car Module Hits: 4327
FAQ Courtesy Car and Rental Software module Hits: 7949
FAQ - Part Return and Core Management Hits: 3663
FAQ - Internet Ordering Hits: 3406
FAQ Signature Pad Hits: 4666
FAQ GEM-WORK Hits: 3788
FAQ Sending Text message / SMS Hits: 3760
Work Order Hits: 3890
FAQ Agenda Hits: 15192
FAQ Quotation / Estimate Hits: 15983
Security Hits: 7833
Reports - End of fiscal year Hits: 5232
How to send / e-mail account statements - Hits: 8156
How to cancel / reverse account receivables payment Hits: 6616
Report: Account payables analysis on specific date Hits: 4125
The punch clock: procedure to put a job on Standby Hits: 6172
Express End of Day : to speed up the process Hits: 6478
GL: General Ledger Chart of Accounts Numbering System Hits: 13211
Example Hits: 3251
How to input a payroll transaction at the end of the month Hits: 6401
Internal note vs memo Hits: 2975
Easy module for national account management and follow up Hits: 6577
Reminders and statements blocked by your e-mail provider Hits: 6774
How to perform " End of day " procedure and why Hits: 7443
Set / assign GL account to a category Hits: 7156
How to create add modify GL account Hits: 7195
How to change the mileage in the vehicle's file? Hits: 7099
IMPORTANT: How to perform a backup of your database? Hits: 8840
How to configure / add / modify personalized links? Hits: 5808
How to change the duration of an appointment in the calendar Hits: 3298
Detailed or summary distribution report of transactions Hits: 5997
How to send your account sattements by e-mail / mail (display and print) Hits: 9018
FAQ Accounting Hits: 12468
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7311
How to set tax rate in the USA Hits: 6378
How to modify your account statement? Hits: 4642
How to configure ZEBRA printer in GEM-CAR? Hits: 6667
How to install ribbon for ZEBRA GX420T ? Hits: 6393
How to setup and use GEM-GLASS? Hits: 3949
How to configure, activate and use shop supplies? Hits: 8367
Refresh button in the punch module. Hits: 6909
How to print customer label directly from customer's file? Hits: 6194
How to add a document to a vehicle file? Hits: 6736
How to disable shop supplies for particular job? Hits: 6454
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6390
How to change the date of an invoice? Hits: 7279
How to print customer labels? / Customer report by visits. Hits: 9302
Cancel a payment on an invoice when the end of day is done Hits: 5418
How to change payment method on an invoice before the end of day Hits: 2189
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2693
Reference, who reffered us to you? Hits: 3407
Verbal authorization Hits: 7034
Total invoice search - V7.1 Hits: 6211
How to verify is your period is balanced Hits: 6285
Rental module - V7.1 Hits: 3407
E-mail List report for customers with active e-mail address Hits: 3952
FAQ GEM-CAR Configuration Hits: 10435
FAQ Inventory Hits: 4784
FAQ Cash Register Hits: 3911
FAQ Point of sale (POS) Old Hits: 4172
Analyze report for SMS / text message sent Hits: 9258
On screen signature / activate electronic signature Hits: 9311
How to purchase used vehicle and add it to the inventory? Hits: 6426
How to create special category for used vehicles? Hits: 7646
Suggested purchase list - color code Hits: 6347
How to send text messages from your Shop Management Software Hits: 6243
How to send SMS messages Hits: 3850
How to create SMS templates Hits: 7446
How to activate the SMS function for a particular customer Hits: 5386
Summary of new customers with charts - V7.0 Hits: 3967
Sales analysis report with charts - V7.0 Hits: 4814
Monthly / Yearly sales report with charts - V7.0 Hits: 7865
Monthly sales report by product with charts - V7.0 Hits: 5347
Advertising on invoices - V7.1 Hits: 3852
Sales report by advisor with average and charts Hits: 6295
Sales report by payment method with charts - V7.1 Hits: 6133
Sales report by clerk with charts - V7.1 Hits: 4711
Sales summary report by category with charts - V7.1 Hits: 5160
Get paid anywhere by credit card using your mobile and Square Hits: 5883
Table of content - FAQ Hits: 28347
Managing inactive customers and deleting them - V7.0 Hits: 7405
Display discount on invoice Hits: 9241
Reprint or email an invoice from a work order in the history Hits: 10113
Modify the logo that appears on the packing shipping slip Hits: 6442
Performing a return on a new, guaranteed or defective Hits: 8931
Use the old core option to manage returns Hits: 8182
Configure the supplier check specification template Hits: 6962
Manage car rentals according to the vehicle’s mileage Hits: 6590
Schedule of rental of tools & equipment in your software Hits: 6750
Create a quick list of preferred items to add to an estimate Hits: 3305
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10603
Understanding the different reminder templates to send Hits: 9837
Activate color labels for the customer's line of credit Hits: 9061
How to Activate and Configure the Cash Drawer? Hits: 6516
Modify/reverse a payment method of invoice before end of day Hits: 8358
How to activate the preventative maintenance by model Hits: 7997
How to add money to your cash drawer during the day Hits: 7193
How to use Gift Cards / Rebate / Discount Hits: 7721
Send statements, estimates and invoices to different email Hits: 12999
How to create a category in GEM-CAR Hits: 16157
How to run Teamviewer - Portable ? Hits: 10059
Wired vs Wireless Networking in the Shop Hits: 6405
How to record payments for a supplier paid by VISA and Mastercard Hits: 6353
Updating Service Packs with Windows 8 Hits: 5876
Updating Service Packs with Windows 7 Hits: 6348
Getting ready to install GEM-CAR Hits: 8099
Importing inventory products from Excel or CSV files Hits: 14763
Canadian Tax rate by province Hits: 7995
Minimum System Requirements Hits: 6142
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7330
GEM-MECANIC Hits: 22768
Taxes configuration by customers Hits: 7476
FAQ by Module | GEM-CAR frequently asked questions Hits: 43254
How to transfer a vehicle/car from one customer to another Hits: 9299
How to transfer a vehicle/car from one customer to another Hits: 4530
Billing with insurance deductible and taxes for a customer Hits: 8004
Configuring GEM-CAR with Terminal Server Hits: 6820
DYMO configuration sticker printer for Bar code & key labels Hits: 8264
Print your label for next service: Oil change label software Hits: 12715
Configuration the Zebra printer: Oil change label stickers Hits: 11093
Data from sales report is different for the same date range Hits: 9211
How to handle a customer's bad debts Hits: 7434
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3082
Printing individual labels for barcodes without a logo/price Hits: 7518
Printing water resistant tire labels with a Zebra Hits: 6506
Printing plasticized tire labels with high-strength glue Hits: 3704
Replacement/alternative parts or alternate products Hits: 12506
Management of delivery orders with multiple addresses Hits: 6660
How to create price matrix? / Setup price matrix Hits: 10305
How to send reminder letters with double-window envelopes Hits: 6641
Fold statements so that they fit in window envelopes Hits: 8841
Truck fleet management with preventative maintenance / PEP Hits: 6915
Vehicle file transfer function using the car’s VIN Hits: 7319
Client’s contact information transfer from 411 USA & CANADA Hits: 6639
Used vehicles-cars/exchanges/consignment with financing Hits: 6777
Problems with management of specific duties,environment fees Hits: 6776
How to configure categories with the general ledger / type Hits: 8762
Reasons that affect the Performance by bay/technician report Hits: 6609
Create tire storage codes with different rates and quantity Hits: 6976
How to print a report for a set of items in a kit Hits: 6426
Transferring parts from the NAPA Prolink site causes issues Hits: 6286
Transferring parts that are not in inventory into DAVE / WHI Hits: 6248
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5660
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6978
Pay a supplier invoice via the cash register / petty cash Hits: 9560
How to enter money in the cash register ? Hits: 8237
How to create a cash register Hits: 7825
Manage NSF check cashing : easy steps Hits: 6198
How to print out a list of detailed invoices with the cost price Hits: 3530
How to change the date format on a particular workstation Hits: 6009
How to change the client number Hits: 3748
Purchasing via the POS and core management Hits: 7953
Validate if your customers are loyal : visits and sales Hits: 4013
Analyze activity and sales per department & job type Hits: 6332
Configure the body/text of an estimate email with a signature Hits: 8852
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4890
Reprint an end-of-day report that is printed/closed Hits: 5708
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3525
How to assign a language of correspondence Hits: 6343
How to add a logo in a reminder letter, e.g.: CAA Hits: 9485
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7766
How to reprint a supplier cheque - V6.0 Hits: 2469
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4818
When making purchases, how not to create all the items on inventory ? Hits: 2384
Change the duration that archives are displayed in history Hits: 4465
Activate or close your cash register at the end of the day Hits: 7272
Configuration to memorize parts on a job like an oil change Hits: 6794
How does GEM-CAR calculate the taxes? Hits: 5992
Manage windshield & glass change/installation with insurance Hits: 6006
Validate if the invoice contains the address (send reminder) Hits: 6587
How to know if a preventive maintenance option is activated Hits: 6715
How to know if a job is still pending in the time stamp/punch clock Hits: 6637
Create used-vehicle stock number via the POS Hits: 7408
Management of multiple tax levels for delivery out of area Hits: 5760
How to deactivate the postal code format to enter a zip code Hits: 6417
Analyzing Sales Report: do you have loyal customer? Hits: 5376
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4399
How to print out and analyze your sales reports Hits: 5180
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4772
Can I Send Reminder Emails? Hits: 8129
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3789
How to print out a supplier cheque journal report - V7.0 Hits: 6871
Generate the age of accounts payable by supplier Hits: 7367
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8155
How to reprint a supplier cheque Hits: 5506
Change order position of your bay in the agenda/calendar Hits: 7162
How to export the items in your inventory to Excel or CSV Hits: 6179
Measure the return on sending customer's reminder by email Hits: 4267
How product categories work Hits: 8123
Reprint an end-of-day report that is printed/closed Hits: 3532
Managing insurance deductibles for insurer files Hits: 6382
How to track your customers number of visits and sales ? - V6.0 Hits: 2527
Simply Accounting and Quickbooks transfer Hits: 8332
How to create your logo by yourself Hits: 5925
How to create or add your logo on your estimate or invoice Hits: 6560
How to invert print and display on the display icon Hits: 5918
How to add information faster and easy GEM-PEN Hits: 3767
How to show the subtotal for each job Hits: 6061
How to change taxes: multiple taxes levels management Hits: 7129
Find your SMTP address - complete List Hits: 19942
SMTP List Hits: 6734
Entering previous account statement amounts and balances Hits: 7531
Print the list of tires required for tomorrow’s appointment Hits: 7469
Entering your SMTP address. E-mail estimates and invoices Hits: 7883
Creating tires in inventory, searching for available tires Hits: 8552
Change, add or modify payment methods : direct deposit Hits: 8239
Creating job packages or kits Hits: 8204
Updating the tire retail prices by make/brand or model Hits: 7044
Use national accounts / third party invoicing Hits: 6596
How to configure and print receipts on a coupon printer. Hits: 7970
Activate parts memory on a job: oil change package Hits: 6863
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7116
Map directions to go from the shop to the customer Hits: 7523
Activate automatic OEM preventative maintenance reminder Hits: 7646
How to create and/or change User Names and PW? Hits: 6647
Search for parts sold to a specific customer in history Hits: 4477
How to download the Internet Explorer 11.0 upgrade Hits: 7258
How to change, modify or see the item cost on the POS window Hits: 9242
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4475
How to activate the Truck Tab for customer vehicle data? Hits: 8486
Create and print a new tire storage label from your software Hits: 9081
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6445
How to improve your computer's performance? Hits: 6376
Receive and enter your purchase invoices via the POS Hits: 7605
Invoice a different bill to or a National Account Hits: 6322
Create GL and payment method for an Account to an Account? Hits: 6725
Display inventory location on a shipping slip Hits: 6925
Put a customer on credit block / pending for credit approval Hits: 6631
Canadian Federal Fuel Taxes Hits: 6696
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6889
Canadian & Quebec taxes on fuel and petroleum products Hits: 6853
Specific Duty & recycling fees for new tire are taxable Hits: 6990
My color printer is very slow, I would like buy a faster one Hits: 5574
How do I manage fuel sales in my GEM-CAR software Hits: 9771
My printer prints my reports and documents outside the page margins Hits: 6286
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6393
Receivables in my End of Day report no longer balance Hits: 7306
Little squares or rectangles are showing on my reports Hits: 5906
Send my invoice to the attention of a specific person Hits: 14654
Register a deposit and collect the balance later Hits: 6636
How can I change font in GEM-CAR Hits: 6825
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8779
Invoices and reports are not printing at the correct printer Hits: 6862
How can I add another customer to the same telephone number? Hits: 6790
Transfer French description from CARQUEST’s Weblink Hits: 7084
Your Sales by Sales Rep report is empty Hits: 5288
The accounts receivable code (AR) no longer works Hits: 10247
Reserve on hold parts, materials, tires for an estimate Hits: 6499
How to set discounts or prices for group or fleet accounts Hits: 6827
Change/modify the credit terms or conditions in your invoice Hits: 7031
Enter a default regional area code, city and province/state Hits: 6214
How do I activate and use the Sort key and quick search Hits: 6148
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7026
Change the internet Login information of your tire supplier Hits: 9444
How to assign price levels and link these to parts and tires Hits: 7346
How can a product be automatically linked or associated Hits: 7689
Printing customer labels for promotions or Christmas cards Hits: 8089
How to create Reminders? Hits: 10914
How to configure security levels by user Hits: 8042
How do I change the promotional message on my invoices. Hits: 6448
How do I print labels for the customer monthly statements? Hits: 9366
What Label model should I purchase for barcode printing? Hits: 5680
Block the software from sending a reminder to a customer Hits: 9631
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4374
How do I enter a tax included dollars amount on an item Hits: 2977
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5527
Are there any user manuals or guides available for GEM-CAR? Hits: 6582
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9505
Measuring Production Performance: Technician/Mechanic Hits: 12167
Billing a commercial customer (taxes, insurance & deductible) Hits: 2580
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9458
When selecting a client, the estimates list does not appear Hits: 9316
Change the work order template for inspection, truck, tires Hits: 9896
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2020
Integrate a catalog/price list products Hits: 9693
Modify/adjust cost price in the history /sales reports / POS Hits: 10529
Find a payment from a supplier invoice: report Hits: 1946
FAQ - Tire Storage Software for tire store and distributor Hits: 14374

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