GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 47451
Early suppliers payment discounts of 2% good or bad? Hits: 1921
Top 10 Tips to reduce your inventory of parts Hits: 1941
GEM-BOOKS - Accounting and payroll software Hits: 4075
Change rate/hourly rate by batch or by category Hits: 2500
Robert Thibert wheel software catalog integration Hits: 3351
Create a list of customers to check if someone cancels their appointment ? Hits: 2295
Add a personalized field to a customer file or in the company Hits: 2223
Print a customer list with detail of their vehicle Hits: 2375
Changing the default quantity of a product when adding it to the POS Hits: 2405
Hide / display de quantities on the delivery / packing slip Hits: 2417
GEM-CAR provides free accounting software solutions? Hits: 12100
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4477
Acomba - recommended accounting software Hits: 4518
Quickbooks: accounting software compatible with GEM-CAR Hits: 4612
10.5 Reasons for using the GEM-CAR calendar Hits: 2965
Tax settings : Special configurations Hits: 3372
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4730
How to manage / calculate / generate Administrative Fees ? Hits: 3978
How to export data from CARS to GEM-CAR Hits: 3245
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2940
Set deductible Hits: 3051
Printing the rental agreement Hits: 3135
Fuel sales report Hits: 3300
How to search for an alternative part from the POS Hits: 3383
Set reminder for driver's license renewal Hits: 3358
Show preventative maintenance as a popup in the POS Hits: 3422
Specific duty of tire sales report Hits: 3146
Updating the 9 price level from an Excel file Hits: 3258
Printing colored labels by season Hits: 2926
Creation of linked product as "Specific duty" Hits: 3000
Linking specific duties Hits: 3170
Where to save tire size front and rear in the customer file Hits: 2884
Sales report and statistics Hits: 3141
Searching from the POS for customer by name or other criteria Hits: 3065
How to access main customer information in one click in the POS Hits: 3428
Print timestamp on the invoice Hits: 3605
How to pay a bill using multiple payment modes Hits: 3204
How to access the supplier list from the POS in 1 click Hits: 3044
Setting default GL ledger Hits: 3000
Setting the tax level by supplier Hits: 2835
How to change the time range for invoices displayed in history Hits: 3015
Template for supplier importation Hits: 2891
You don't have Excel, use a CSV file Hits: 4078
How to show all 9 level of pricing in the POS for 1 item Hits: 3250
Configuration of a file with the right column header Hits: 2973
How to set the 9 levels of pricing in the inventory Hits: 3178
How to search for the list of package from the POS Hits: 2797
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3153
How to add a part and a quick tip to add multiple parts Hits: 2877
How to scan the VIN from the punch Hits: 3245
How to add a reminder from the punch Hits: 2966
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2838
Configuration of the color code for the status of a job Hits: 3263
How does the supervisor window work to correct timestamp Hits: 3043
Top 10.5 reasons to use the punch clock Hits: 2746
How to loan money to an employee and keep trace Hits: 2582
How the next visit is planned automatically by the software Hits: 2590
How to see the history of the vehicle from all owners Hits: 2683
How to add an option to the vehicle Hits: 2816
How to add a picture of the car Hits: 3133
How to leave a trace that you have returned tires to the customer Hits: 2577
Used car inventory value Hits: 2612
How to track the cost of a vehicle: purchase and repair Hits: 2619
Printing tire labels using different colors by season Hits: 2485
Selling your shop/garage: ensure a healthy transition Hits: 2319
Tire size list from the storage Hits: 3667
Tire storage value for insurance Hits: 2517
How do I know if a customer has tires in storage Hits: 2317
Tire Storage Configuration Hits: 3007
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2675
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2366
How to add a personalized link Hits: 2390
How to change the back color of the invoice Hits: 2624
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2379
How to access other distributors from the POS: using the right click Hits: 2381
Activate your CARFAX VIN decoder Hits: 3275
Activating Mitchell labor transfer Hits: 2969
Activate your ALL DATA labor transfer from the POS Hits: 2492
How does the search icon works Hits: 2453
How to change the customer’s vehicle on an existing estimate Hits: 4343
How to make a customer tax exempt? Hits: 2214
Automatic spellcheck in GEM-CAR Hits: 2487
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2281
How to use NAPA VIN decoder vs CARFAX Hits: 3213
Internal client configuration for invoices without sales Hits: 3047
How to read tire sizes? Hits: 3557
Punch window report for the payroll Hits: 2269
Use & associate/link an associated product: Specific Duty Hits: 3024
Configuration of the workshop equipment Hits: 2871
Management of steps/status & classification of estimates Hits: 2161
Order note / title to manage promise time Hits: 2299
Configuration of Environmental Management Fee (EMF) Hits: 2726
How to change the default value for oil changes Hits: 2274
How to re-print an already printed / closed end of day report Hits: 2148
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2106
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2627
Add a new internet distributor/supplier for parts catalog Hits: 3138
Connecting multiple users on the same Internet catalogue distributor Hits: 2227
How to manage NSF Hits: 2368
Quickly find an appointment for a customer booking Hits: 2452
Access a UCDA Car Sale Contract Hits: 2300
The Cost Price does not Show in the Point of Sale Hits: 2269
Sales and Purchases in Foreign Currencies - Exchange Hits: 2369
Stock you filter inventory based on make and model not ABC Hits: 2394
List of new customers in a month to sent promotion Hits: 2271
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2337
Configure and use AutoServe1 inspection sheets Hits: 2544
Inventory Transaction: purchases, sold, manual adjustment Hits: 2406
How to return unused products from your inventory Hits: 2425
Partial Payments with Discount to Suppliers Hits: 2316
Quick access to kits from POS Hits: 2695
Adding or creating a barcode to a product Hits: 2595
Use multiple monitor on the cloud using RDP Hits: 2348
History a vehicle vs the history of a customer's vehicle Hits: 3173
Advance Kits for wheels : pros and cons Hits: 2539
The GEM-2D : New wireless barcode reader 2D Hits: 3185
List Oil change label model with or without logo for Zebra Hits: 2414
Label model with barcode for inventory Hits: 2696
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3043
Does GEM-CAR offer a complete accounting software solution ? Hits: 2669
Payroll Software Module : Save Time and Money Hits: 3522
generate automatic purchase order using the minimum quantity Hits: 2922
Set minimum and maximum quantity in a product / inventory Hits: 2818
View a list of item were the stock level is bellow minimum Hits: 2948
How to Configure GEM-LINK? Hits: 2354
Transfer data history from over 100 repair shop software/SMS Hits: 4382
Default label configuration for GEM-CAR barcode size Hits: 2700
Demographic sales report and zip code / postal code structure Hits: 5122
How to delete unused products Hits: 4233
How to generate an inventory report Hits: 2679
How to configure GEM-CAR to use a multi-tray printer Hits: 3091
Export or print out a list of customers emails Hits: 3286
Activate your spell check in GEM-CAR using Windows 10 Hits: 2138
Example of recommended inspections for specific types of jobs Hits: 2655
Re-activate/bring back inspection sheets lost after update Hits: 2698
How to display entry and exit mileage on estimates/invoices Hits: 2737
Double-click in the calendar to expand long notes Hits: 2569
Activate an existing yet inactive tire storage Hits: 2649
Remove outdated estimates Hits: 2588
How to activate your shop's SiriusXM account? Hits: 3743
How to activate and use GEM-SCAN - Version 13 Hits: 3859
First Remote Connection Procedure: Cloud Hits: 2738
How to locate individual customers from your sales report Hits: 2236
How to activate existing but inactive tire storage Hits: 3283
Dispatch module Hits: 2323
Change matrix of groups/items that already are in inventory Hits: 5091
Removing the blank space at the bottom of your invoice Hits: 2450
Automatically schedule jobs in the calendar from punch clock Hits: 2289
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2641
Setting a default printer in Windows 10 Hits: 3028
How to take out a list of tire storage Hits: 4222
How to make end of day of payables Hits: 2754
Associate an inspection report with a job: GEM-WORK Hits: 2906
Hourly labor cost, how to do the math Hits: 2892
Multi-window/screen : open calendar/point of sale and check Hits: 2635
Add overpayment (deposit) as a credit in receivables Hits: 2990
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2369
Taking out an inventory transaction report Hits: 6119
Account receivable analysis and aging report for customers Hits: 3145
How to add a Hybrid or Electric vehicle model Hits: 2557
End of the month procedure Hits: 4427
How to generate a list of customers with upcoming reminders Hits: 2690
Punch Clock : What is the "Stop" button for? Hits: 3431
How to save reports and files from Cloud to your local drive Hits: 2987
How to add kits faster in an estimate Hits: 2737
How to use the fast order feature of Napa Prolink SE Hits: 3724
GEM-CONNECT module : procedures Hits: 2278
Start selling tires online: TireConnect catalog integration Hits: 4743
Tire search Hits: 2846
Validation of QST and GST numbers: It is your responsibility Hits: 12764
How to setup GEM-MONEY Hits: 6278
How to update GEM-CAR Hits: 1919
Procedure to print a vehicle's sale contract Hits: 3832
How to send an e-mail and print an invoice at the same time Hits: 2744
How to configure GEM-CHAT - live chat software in your SMS Hits: 4932
How to set a fixed price on an oil change kit Hits: 3735
Manage NSF and how to put the transaction back in receivable Hits: 3479
Add style and colors to notes and internal memos Hits: 3434
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5675
How to manage different products and job categories Hits: 4929
How to get a customer list with a vehicle Hits: 3523
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3788
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4383
How to find a customer's postal code in the POS (12.0.0) Hits: 3833
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4094
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3526
How to view the POS in full screen (12.0.0) Hits: 4376
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3788
Vehicle importation Hits: 3658
How to change the POS icons Hits: 3812
Email addresses by advisor Hits: 2824
Tire storage tip: printing colored labels Hits: 3365
Change the message at the bottom of account statements Hits: 2926
Why aren't the distributions and sales reports balancing? Hits: 4094
GL configuration by department Hits: 3256
Incorrect inventory tracking, possible causes? Hits: 4023
How to track payment history of a specific customer. Hits: 3324
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4485
Multi-location/Multi-enterprise: configuration & options Hits: 4010
Tax table calculation by province for Canada Hits: 4082
Updating to version 11.0.6 Hits: 3924
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5571
List of Shop Management Software: automated data conversion Hits: 4283
New Internet links available in GEM-LINK Hits: 7476
How to track deleted item Hits: 3902
Select different Invoice model/template: fuel, distribution Hits: 5184
Promotional plastic key chain with bar code to open a file Hits: 5420
How to set up an account with Partstech Hits: 6744
GEM-CARD : Credit Card Processing Program Benefits Hits: 6431
How to calculate the cost of your shop supply and apply it Hits: 4430
Inventory adjustment value to do in your accounting Software Hits: 3348
Looking for an invoice by product number Hits: 3604
How to calculate the cost on a job in an estimate / work order ? Hits: 3596
How to calculate the cost and your margin on the workshop equipment? Hits: 3811
Unblock An Order Hits: 3548
How To Change The Product Code? Hits: 3551
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7574
GEM-CHECK Digital Inspection Module Hits: 4830
Transactions for your accounting software for reconciliation Hits: 10724
Change, hide or display the hourly labor rate on invoices Hits: 10519
Add a job to a quote so it doesn't show in the punch clock Hits: 3992
How to add a new customer? Hits: 7268
How to print out the summary of tax distributions report on purchases? Hits: 3941
How to print in black and white and both sides of paper? Hits: 4584
The power of text messaging (SMS) from GEM-CAR Hits: 7135
How to setup and print your key tags? Hits: 6310
Performance report by work bay / technician and payroll Hits: 7809
How to bill a linked customer (e.g. Insurance)? Hits: 4572
How to link a kit to your tire categories? Hits: 5429
How to update the products price by applying a new matrix? Hits: 4123
How to schedule a long job in the Calendar? Hits: 3607
How to setup and use the card processing terminal? Hits: 4446
How to print a statement with detailed payments? Hits: 5743
How to activate and configure Worldpac SpeedDial? Hits: 9109
How to generate a discount on an account receivable? Hits: 4009
How to setup and use your barcode reader? Hits: 7185
How to change and manage the taxes Hits: 3703
How to change the font size of the legal text on the invoice? Hits: 5305
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5374
Display only available inventory in search results window Hits: 4881
Detailed internal work report Hits: 5487
How to generate a core to return? Hits: 5512
Where to find the local & direct phone lines for Support? Hits: 5112
How to transfer a tire storage to another vehicle? Hits: 6986
Yearly sales report for a product through the Inventory window (New) Hits: 5742
Is the deposit taxable or not, and what is its cost? Hits: 3275
Understanding product types of job/products in inventory V6.0 Hits: 3107
Post a supplier bill with parts used in multiple Work Orders Hits: 3243
How to disconnect a user? Hits: 3350
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4345
How to export Invoicing transactions to TEXT files Hits: 3276
New core tracking system! Hits: 5200
How to disable CARFAX for a specific customer Hits: 5023
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5444
Display an alternate delivery address on the invoice Hits: 5156
Invoice with a past date and limit how far you can go Hits: 3254
What's the visual aid to know that hours have been modified? Hits: 4631
Search customer by plate from the "License" field Hits: 4416
Inventory report by line code (9.1+) Hits: 4335
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4746
The meaning of the color codes in the Point of Sale Hits: 6115
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5052
Promised time : where do we put it in the POS Hits: 3354
How do we know in which bin to place the parts that are received for a job? Hits: 3426
Update 411 in GEM-CAR Hits: 3681
Configuration of General Information Hits: 6746
ML - Sharing History Hits: 7106
FAQ : Managing inventory using Min / Max Hits: 8791
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3415
How to setup and use National Accounts Hits: 4992
Management of National Accounts Hits: 4052
How to use IP address on station(s) to speed up the connection to server? Hits: 4730
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3152
Pay Supplier by Credit Card Hits: 4559
2 free alternatives when you don`t have Excel Hits: 5897
GEM-CAR Hits: 3893
Where to place the license file and what it is? Hits: 4066
How to change a payment method on an invoice before the end of day Hits: 4171
How to connect to the cloud using your tablet or phone Hits: 4473
Setup your SMTP server to send email (change/edit password) Hits: 5568
Age Of Account Transfer or importation of receivable from Excel Hits: 4639
Reformatting accounting aging to import receivable in Excel Hits: 4454
Vehicle Makes and Models Management Hits: 3994
How to add item to drop down menu with no spy glass Hits: 3948
How to print vehicle list by customer? Hits: 3653
How to work with GEM-CAR from home/remote: free option Hits: 9961
Used Car Module: New classification feature added Hits: 5991
How to quickly create an invoice? (5 steps) Hits: 3763
Printing multiple copies of invoices Hits: 7139
Create a kit from the Point of Sale Hits: 5796
How to integrate and use NAPA Prolink SE? Hits: 6340
Term & Condition for GEM-TIRE Hits: 3704
Save a copy of estimates sent by email Hits: 3433
Vehicle down time analysis report Hits: 3720
Actions that cause an unbalanced inventory Hits: 4093
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3965
End of the month procedure for accounting & reporting Hits: 7193
How to export/import customers/suppliers/ from Acomba Hits: 5974
How to share a printer Hits: 3897
When managing utility bills choose: apply taxes or not Hits: 5545
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7015
Top reasons why our customers aren't using a bridge Hits: 9878
Changing the customer of an existing estimate Hits: 3156
How to reprint a supplier cheque Hits: 3407
Search by license plate number with CARFAX Hits: 5533
CARFAX - End user license agreement / Terms and conditions Hits: 4027
Create step / classification of the quote Hits: 4355
How to search a customer by vehicle informations Hits: 6493
How to make a partial payment on a supplier invoice Hits: 6859
How to bill the tax only on the invoice Hits: 6049
How to change a supplier number Hits: 7032
How to merge the vehicles of a customer (with their history) Hits: 8574
Create or modify a bank used for supplier payment Hits: 6548
Set default option automatically Hits: 6735
Set Miles or KM by default Hits: 6759
Print customer aging Hits: 6391
How to create a bloc to manage training / holiday Hits: 7220
Block management in the calendar for training & holiday Hits: 6270
How to configure and link properly your GL accounts? Hits: 6674
How to import GL accounts from excel file? Hits: 7186
How to make a tax only invoice? Hits: 5242
How to create a new product in the POS screen? Hits: 7570
FAQ Acomba Hits: 9311
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9254
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23771
Multi-Location Hits: 7567
FAQ GEM-CLOUD Hits: 8420
FAQ Production Module Hits: 7812
FAQ Transmission Module Hits: 7325
FAQ Automotive Club Hits: 2995
FAQ Automotive Club Module Hits: 8142
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13326
FAQ Hosting Solution Hits: 6391
Retreading Module Hits: 10198
GPS Tracking Hits: 7683
Supplier Importation / Exportation Hits: 2777
FAQ Help Hits: 3906
FAQ Unit cost analysis Hits: 7932
FAQ Truck Management with specific options Hits: 2939
FAQ Government Inspection Hits: 8302
FAQ Distribution Hits: 3669
FAQ Supplier Importation/Exportation Hits: 8028
FAQ Survey Hits: 9416
Fuel Module Configuration Hits: 2901
Creating bank and payment method for supplier payment Hits: 8442
FAQ Customer Importation | Import data from repair shop software Hits: 19464
How to block invoicing if the credit limit is reached? Hits: 3441
FAQ_ Printing Cheque/Check Hits: 10431
Remote Hits: 2821
SMS Benefits and limitation Hits: 6454
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4265
FAQ Reminders Hits: 3512
Reporting Receivables\Payables Hits: 6216
Reporting Sales Hits: 5419
Reporting Customers Hits: 7005
FAQ Invoices Hits: 4708
FAQ Customer Management | GEM-CAR manage customer Hits: 19697
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7236
How to change a customer number / How to merge clients Hits: 7136
AVR. labels for tire storage Hits: 7481
Planning Hits: 2862
End Of Day Hits: 3950
FAQ Special Tire Search by Criteria Hits: 13305
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13716
Tire National Account Management software - HELP Hits: 14390
Tax Management Hits: 7641
FAQ Group Discount Hits: 9058
FAQ Product Importation/exportation Hits: 3180
How to do manual supplier invoice entry? Hits: 5079
Price Matrix Hits: 3446
FAQ Linked Product Hits: 3312
FAQ Oil Change Management Hits: 3812
FAQ Kit Management Hits: 3507
Creating Product Hits: 3669
FAQ configuration of Categories and Type of Categories Hits: 3716
GEM-CLOUD Hits: 3514
List Of Options of the General Information - Option List Hits: 9440
Point of sale general Information Hits: 6879
faq Local Configuration Hits: 8068
FAQ Glass Module Hits: 8640
FAQ Fuel Module Hits: 8521
FAQ Tire Module Hits: 9709
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8094
FAQ Payables Hits: 6157
Configure multiple currencies for supplier purchases Hits: 5964
How to duplicate an invoice Hits: 2954
How to cancel / reverse an invoice Hits: 3331
Reporting Module Hits: 3227
FAQ - Punch Clock Hits: 5611
FAQ Vehicle File Hits: 7050
Verbal Approval Hits: 3316
FAQ Used Car Module Hits: 4368
FAQ Courtesy Car and Rental Software module Hits: 8046
FAQ - Part Return and Core Management Hits: 3720
FAQ - Internet Ordering Hits: 3445
FAQ Signature Pad Hits: 4719
FAQ GEM-WORK Hits: 3827
FAQ Sending Text message / SMS Hits: 3795
Work Order Hits: 3917
FAQ Agenda Hits: 15411
FAQ Quotation / Estimate Hits: 16240
Security Hits: 7891
Reports - End of fiscal year Hits: 5267
How to send / e-mail account statements - Hits: 8274
How to cancel / reverse account receivables payment Hits: 6650
Report: Account payables analysis on specific date Hits: 4164
The punch clock: procedure to put a job on Standby Hits: 6211
Express End of Day : to speed up the process Hits: 6520
GL: General Ledger Chart of Accounts Numbering System Hits: 13370
Example Hits: 3282
How to input a payroll transaction at the end of the month Hits: 6448
Internal note vs memo Hits: 3029
Easy module for national account management and follow up Hits: 6630
Reminders and statements blocked by your e-mail provider Hits: 6818
How to perform " End of day " procedure and why Hits: 7499
Set / assign GL account to a category Hits: 7205
How to create add modify GL account Hits: 7247
How to change the mileage in the vehicle's file? Hits: 7146
IMPORTANT: How to perform a backup of your database? Hits: 8910
How to configure / add / modify personalized links? Hits: 5857
How to change the duration of an appointment in the calendar Hits: 3339
Detailed or summary distribution report of transactions Hits: 6037
How to send your account sattements by e-mail / mail (display and print) Hits: 9102
FAQ Accounting Hits: 12549
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7373
How to set tax rate in the USA Hits: 6416
How to modify your account statement? Hits: 4683
How to configure ZEBRA printer in GEM-CAR? Hits: 6706
How to install ribbon for ZEBRA GX420T ? Hits: 6432
How to setup and use GEM-GLASS? Hits: 4063
How to configure, activate and use shop supplies? Hits: 8433
Refresh button in the punch module. Hits: 6954
How to print customer label directly from customer's file? Hits: 6238
How to add a document to a vehicle file? Hits: 6776
How to disable shop supplies for particular job? Hits: 6497
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6433
How to change the date of an invoice? Hits: 7336
How to print customer labels? / Customer report by visits. Hits: 9373
Cancel a payment on an invoice when the end of day is done Hits: 5465
How to change payment method on an invoice before the end of day Hits: 2229
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2729
Reference, who reffered us to you? Hits: 3436
Verbal authorization Hits: 7076
Total invoice search - V7.1 Hits: 6257
How to verify is your period is balanced Hits: 6326
Rental module - V7.1 Hits: 3439
E-mail List report for customers with active e-mail address Hits: 3988
FAQ GEM-CAR Configuration Hits: 10542
FAQ Inventory Hits: 4888
FAQ Cash Register Hits: 3952
FAQ Point of sale (POS) Old Hits: 4206
Analyze report for SMS / text message sent Hits: 9338
On screen signature / activate electronic signature Hits: 9383
How to purchase used vehicle and add it to the inventory? Hits: 6470
How to create special category for used vehicles? Hits: 7695
Suggested purchase list - color code Hits: 6394
How to send text messages from your Shop Management Software Hits: 6311
How to send SMS messages Hits: 3884
How to create SMS templates Hits: 7497
How to activate the SMS function for a particular customer Hits: 5427
Summary of new customers with charts - V7.0 Hits: 4004
Sales analysis report with charts - V7.0 Hits: 4853
Monthly / Yearly sales report with charts - V7.0 Hits: 7912
Monthly sales report by product with charts - V7.0 Hits: 5389
Advertising on invoices - V7.1 Hits: 3899
Sales report by advisor with average and charts Hits: 6355
Sales report by payment method with charts - V7.1 Hits: 6196
Sales report by clerk with charts - V7.1 Hits: 4751
Sales summary report by category with charts - V7.1 Hits: 5199
Get paid anywhere by credit card using your mobile and Square Hits: 5930
Table of content - FAQ Hits: 28432
Managing inactive customers and deleting them - V7.0 Hits: 7453
Display discount on invoice Hits: 9338
Reprint or email an invoice from a work order in the history Hits: 10273
Modify the logo that appears on the packing shipping slip Hits: 6487
Performing a return on a new, guaranteed or defective Hits: 9015
Use the old core option to manage returns Hits: 8227
Configure the supplier check specification template Hits: 7017
Manage car rentals according to the vehicle’s mileage Hits: 6637
Schedule of rental of tools & equipment in your software Hits: 6812
Create a quick list of preferred items to add to an estimate Hits: 3338
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10693
Understanding the different reminder templates to send Hits: 9896
Activate color labels for the customer's line of credit Hits: 9139
How to Activate and Configure the Cash Drawer? Hits: 6556
Modify/reverse a payment method of invoice before end of day Hits: 8396
How to activate the preventative maintenance by model Hits: 8051
How to add money to your cash drawer during the day Hits: 7229
How to use Gift Cards / Rebate / Discount Hits: 7762
Send statements, estimates and invoices to different email Hits: 13148
How to create a category in GEM-CAR Hits: 16232
How to run Teamviewer - Portable ? Hits: 10138
Wired vs Wireless Networking in the Shop Hits: 6448
How to record payments for a supplier paid by VISA and Mastercard Hits: 6413
Updating Service Packs with Windows 8 Hits: 5913
Updating Service Packs with Windows 7 Hits: 6394
Getting ready to install GEM-CAR Hits: 8141
Importing inventory products from Excel or CSV files Hits: 15008
Canadian Tax rate by province Hits: 8155
Minimum System Requirements Hits: 6218
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7380
GEM-MECANIC Hits: 22970
Taxes configuration by customers Hits: 7524
FAQ by Module | GEM-CAR frequently asked questions Hits: 43607
How to transfer a vehicle/car from one customer to another Hits: 9378
How to transfer a vehicle/car from one customer to another Hits: 4603
Billing with insurance deductible and taxes for a customer Hits: 8060
Configuring GEM-CAR with Terminal Server Hits: 6863
DYMO configuration sticker printer for Bar code & key labels Hits: 8327
Print your label for next service: Oil change label software Hits: 12831
Configuration the Zebra printer: Oil change label stickers Hits: 11188
Data from sales report is different for the same date range Hits: 9292
How to handle a customer's bad debts Hits: 7494
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3117
Printing individual labels for barcodes without a logo/price Hits: 7559
Printing water resistant tire labels with a Zebra Hits: 6560
Printing plasticized tire labels with high-strength glue Hits: 3737
Replacement/alternative parts or alternate products Hits: 12628
Management of delivery orders with multiple addresses Hits: 6707
How to create price matrix? / Setup price matrix Hits: 10403
How to send reminder letters with double-window envelopes Hits: 6675
Fold statements so that they fit in window envelopes Hits: 8888
Truck fleet management with preventative maintenance / PEP Hits: 6973
Vehicle file transfer function using the car’s VIN Hits: 7360
Client’s contact information transfer from 411 USA & CANADA Hits: 6673
Used vehicles-cars/exchanges/consignment with financing Hits: 6822
Problems with management of specific duties,environment fees Hits: 6821
How to configure categories with the general ledger / type Hits: 8801
Reasons that affect the Performance by bay/technician report Hits: 6646
Create tire storage codes with different rates and quantity Hits: 7014
How to print a report for a set of items in a kit Hits: 6472
Transferring parts from the NAPA Prolink site causes issues Hits: 6335
Transferring parts that are not in inventory into DAVE / WHI Hits: 6290
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5701
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7017
Pay a supplier invoice via the cash register / petty cash Hits: 9642
How to enter money in the cash register ? Hits: 8285
How to create a cash register Hits: 7867
Manage NSF check cashing : easy steps Hits: 6240
How to print out a list of detailed invoices with the cost price Hits: 3559
How to change the date format on a particular workstation Hits: 6061
How to change the client number Hits: 3788
Purchasing via the POS and core management Hits: 8003
Validate if your customers are loyal : visits and sales Hits: 4048
Analyze activity and sales per department & job type Hits: 6383
Configure the body/text of an estimate email with a signature Hits: 8930
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4918
Reprint an end-of-day report that is printed/closed Hits: 5745
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3571
How to assign a language of correspondence Hits: 6392
How to add a logo in a reminder letter, e.g.: CAA Hits: 9568
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7809
How to reprint a supplier cheque - V6.0 Hits: 2497
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4848
When making purchases, how not to create all the items on inventory ? Hits: 2411
Change the duration that archives are displayed in history Hits: 4505
Activate or close your cash register at the end of the day Hits: 7363
Configuration to memorize parts on a job like an oil change Hits: 6840
How does GEM-CAR calculate the taxes? Hits: 6024
Manage windshield & glass change/installation with insurance Hits: 6043
Validate if the invoice contains the address (send reminder) Hits: 6623
How to know if a preventive maintenance option is activated Hits: 6747
How to know if a job is still pending in the time stamp/punch clock Hits: 6683
Create used-vehicle stock number via the POS Hits: 7454
Management of multiple tax levels for delivery out of area Hits: 5811
How to deactivate the postal code format to enter a zip code Hits: 6458
Analyzing Sales Report: do you have loyal customer? Hits: 5444
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4430
How to print out and analyze your sales reports Hits: 5215
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4834
Can I Send Reminder Emails? Hits: 8187
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3826
How to print out a supplier cheque journal report - V7.0 Hits: 6906
Generate the age of accounts payable by supplier Hits: 7435
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8217
How to reprint a supplier cheque Hits: 5550
Change order position of your bay in the agenda/calendar Hits: 7283
How to export the items in your inventory to Excel or CSV Hits: 6219
Measure the return on sending customer's reminder by email Hits: 4304
How product categories work Hits: 8191
Reprint an end-of-day report that is printed/closed Hits: 3558
Managing insurance deductibles for insurer files Hits: 6421
How to track your customers number of visits and sales ? - V6.0 Hits: 2563
Simply Accounting and Quickbooks transfer Hits: 8388
How to create your logo by yourself Hits: 5963
How to create or add your logo on your estimate or invoice Hits: 6595
How to invert print and display on the display icon Hits: 5944
How to add information faster and easy GEM-PEN Hits: 3795
How to show the subtotal for each job Hits: 6095
How to change taxes: multiple taxes levels management Hits: 7184
Find your SMTP address - complete List Hits: 20036
SMTP List Hits: 6806
Entering previous account statement amounts and balances Hits: 7573
Print the list of tires required for tomorrow’s appointment Hits: 7519
Entering your SMTP address. E-mail estimates and invoices Hits: 7947
Creating tires in inventory, searching for available tires Hits: 8593
Change, add or modify payment methods : direct deposit Hits: 8287
Creating job packages or kits Hits: 8243
Updating the tire retail prices by make/brand or model Hits: 7087
Use national accounts / third party invoicing Hits: 6632
How to configure and print receipts on a coupon printer. Hits: 8025
Activate parts memory on a job: oil change package Hits: 6912
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7162
Map directions to go from the shop to the customer Hits: 7566
Activate automatic OEM preventative maintenance reminder Hits: 7734
How to create and/or change User Names and PW? Hits: 6684
Search for parts sold to a specific customer in history Hits: 4505
How to download the Internet Explorer 11.0 upgrade Hits: 7293
How to change, modify or see the item cost on the POS window Hits: 9333
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4511
How to activate the Truck Tab for customer vehicle data? Hits: 8559
Create and print a new tire storage label from your software Hits: 9120
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6493
How to improve your computer's performance? Hits: 6440
Receive and enter your purchase invoices via the POS Hits: 7639
Invoice a different bill to or a National Account Hits: 6361
Create GL and payment method for an Account to an Account? Hits: 6770
Display inventory location on a shipping slip Hits: 6978
Put a customer on credit block / pending for credit approval Hits: 6670
Canadian Federal Fuel Taxes Hits: 6738
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6928
Canadian & Quebec taxes on fuel and petroleum products Hits: 6904
Specific Duty & recycling fees for new tire are taxable Hits: 7035
My color printer is very slow, I would like buy a faster one Hits: 5601
How do I manage fuel sales in my GEM-CAR software Hits: 9856
My printer prints my reports and documents outside the page margins Hits: 6330
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6429
Receivables in my End of Day report no longer balance Hits: 7345
Little squares or rectangles are showing on my reports Hits: 5945
Send my invoice to the attention of a specific person Hits: 14689
Register a deposit and collect the balance later Hits: 6672
How can I change font in GEM-CAR Hits: 6867
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8820
Invoices and reports are not printing at the correct printer Hits: 6890
How can I add another customer to the same telephone number? Hits: 6826
Transfer French description from CARQUEST’s Weblink Hits: 7119
Your Sales by Sales Rep report is empty Hits: 5330
The accounts receivable code (AR) no longer works Hits: 10335
Reserve on hold parts, materials, tires for an estimate Hits: 6535
How to set discounts or prices for group or fleet accounts Hits: 6865
Change/modify the credit terms or conditions in your invoice Hits: 7079
Enter a default regional area code, city and province/state Hits: 6246
How do I activate and use the Sort key and quick search Hits: 6186
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7077
Change the internet Login information of your tire supplier Hits: 9493
How to assign price levels and link these to parts and tires Hits: 7391
How can a product be automatically linked or associated Hits: 7727
Printing customer labels for promotions or Christmas cards Hits: 8144
How to create Reminders? Hits: 10988
How to configure security levels by user Hits: 8185
How do I change the promotional message on my invoices. Hits: 6492
How do I print labels for the customer monthly statements? Hits: 9441
What Label model should I purchase for barcode printing? Hits: 5716
Block the software from sending a reminder to a customer Hits: 9717
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4407
How do I enter a tax included dollars amount on an item Hits: 3014
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5604
Are there any user manuals or guides available for GEM-CAR? Hits: 6640
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9571
Measuring Production Performance: Technician/Mechanic Hits: 12249
Billing a commercial customer (taxes, insurance & deductible) Hits: 2636
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9596
When selecting a client, the estimates list does not appear Hits: 9412
Change the work order template for inspection, truck, tires Hits: 9995
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2078
Integrate a catalog/price list products Hits: 9792
Modify/adjust cost price in the history /sales reports / POS Hits: 10674
Find a payment from a supplier invoice: report Hits: 1993
FAQ - Tire Storage Software for tire store and distributor Hits: 14483

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