Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 49511
Early suppliers payment discounts of 2% good or bad? Hits: 2037
Top 10 Tips to reduce your inventory of parts Hits: 2072
GEM-BOOKS - Accounting and payroll software Hits: 4329
Change rate/hourly rate by batch or by category Hits: 2642
Robert Thibert wheel software catalog integration Hits: 3510
Create a list of customers to check if someone cancels their appointment ? Hits: 2410
Add a personalized field to a customer file or in the company Hits: 2325
Print a customer list with detail of their vehicle Hits: 2492
Changing the default quantity of a product when adding it to the POS Hits: 2517
Hide / display de quantities on the delivery / packing slip Hits: 2518
GEM-CAR provides free accounting software solutions? Hits: 12757
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4652
Acomba - recommended accounting software Hits: 4653
Quickbooks: accounting software compatible with GEM-CAR Hits: 4880
10.5 Reasons for using the GEM-CAR calendar Hits: 3088
Tax settings : Special configurations Hits: 3513
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5190
How to manage / calculate / generate Administrative Fees ? Hits: 5640
How to export data from CARS to GEM-CAR Hits: 3357
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3053
Set deductible Hits: 3161
Printing the rental agreement Hits: 3256
Fuel sales report Hits: 3429
How to search for an alternative part from the POS Hits: 3528
Set reminder for driver's license renewal Hits: 3482
Show preventative maintenance as a popup in the POS Hits: 3536
Specific duty of tire sales report Hits: 3273
Updating the 9 price level from an Excel file Hits: 3379
Printing colored labels by season Hits: 3035
Creation of linked product as "Specific duty" Hits: 3120
Linking specific duties Hits: 3292
Where to save tire size front and rear in the customer file Hits: 2988
Sales report and statistics Hits: 3251
Searching from the POS for customer by name or other criteria Hits: 3194
How to access main customer information in one click in the POS Hits: 3554
Print timestamp on the invoice Hits: 3736
How to pay a bill using multiple payment modes Hits: 3327
How to access the supplier list from the POS in 1 click Hits: 3163
Setting default GL ledger Hits: 3118
Setting the tax level by supplier Hits: 2949
How to change the time range for invoices displayed in history Hits: 3143
Template for supplier importation Hits: 3003
You don't have Excel, use a CSV file Hits: 4213
How to show all 9 level of pricing in the POS for 1 item Hits: 3391
Configuration of a file with the right column header Hits: 3084
How to set the 9 levels of pricing in the inventory Hits: 3307
How to search for the list of package from the POS Hits: 2925
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3302
How to add a part and a quick tip to add multiple parts Hits: 2981
How to scan the VIN from the punch Hits: 3358
How to add a reminder from the punch Hits: 3042
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2917
Configuration of the color code for the status of a job Hits: 3361
How does the supervisor window work to correct timestamp Hits: 3139
Top 10.5 reasons to use the punch clock Hits: 2829
How to loan money to an employee and keep trace Hits: 2678
How the next visit is planned automatically by the software Hits: 2683
How to see the history of the vehicle from all owners Hits: 2769
How to add an option to the vehicle Hits: 2901
How to add a picture of the car Hits: 3240
How to leave a trace that you have returned tires to the customer Hits: 2635
Used car inventory value Hits: 2709
How to track the cost of a vehicle: purchase and repair Hits: 2729
Printing tire labels using different colors by season Hits: 2562
Selling your shop/garage: ensure a healthy transition Hits: 2390
Tire size list from the storage Hits: 3835
Tire storage value for insurance Hits: 2588
How do I know if a customer has tires in storage Hits: 2393
Tire Storage Configuration Hits: 3083
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2783
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2445
How to add a personalized link Hits: 2481
How to change the back color of the invoice Hits: 2704
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2468
How to access other distributors from the POS: using the right click Hits: 2475
Activate your CARFAX VIN decoder Hits: 3377
Activating Mitchell labor transfer Hits: 3059
Activate your ALL DATA labor transfer from the POS Hits: 2585
How does the search icon works Hits: 2537
How to change the customer’s vehicle on an existing estimate Hits: 4487
How to make a customer tax exempt? Hits: 2268
Automatic spellcheck in GEM-CAR Hits: 2579
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2372
How to use NAPA VIN decoder vs CARFAX Hits: 3328
Internal client configuration for invoices without sales Hits: 3161
How to read tire sizes? Hits: 3840
Punch window report for the payroll Hits: 2339
Use & associate/link an associated product: Specific Duty Hits: 3125
Configuration of the workshop equipment Hits: 2947
Management of steps/status & classification of estimates Hits: 2210
Order note / title to manage promise time Hits: 2374
Configuration of Environmental Management Fee (EMF) Hits: 2841
How to change the default value for oil changes Hits: 2347
How to re-print an already printed / closed end of day report Hits: 2224
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2172
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2714
Add a new internet distributor/supplier for parts catalog Hits: 3242
Connecting multiple users on the same Internet catalogue distributor Hits: 2316
How to manage NSF Hits: 2452
Quickly find an appointment for a customer booking Hits: 2533
Access a UCDA Car Sale Contract Hits: 2368
The Cost Price does not Show in the Point of Sale Hits: 2337
Sales and Purchases in Foreign Currencies - Exchange Hits: 2439
Stock you filter inventory based on make and model not ABC Hits: 2460
List of new customers in a month to sent promotion Hits: 2337
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2409
Configure and use AutoServe1 inspection sheets Hits: 2604
Inventory Transaction: purchases, sold, manual adjustment Hits: 2479
How to return unused products from your inventory Hits: 2511
Partial Payments with Discount to Suppliers Hits: 2385
Quick access to kits from POS Hits: 2794
Adding or creating a barcode to a product Hits: 2669
Use multiple monitor on the cloud using RDP Hits: 2417
History a vehicle vs the history of a customer's vehicle Hits: 3270
Advance Kits for wheels : pros and cons Hits: 2614
The GEM-2D : New wireless barcode reader 2D Hits: 3537
List Oil change label model with or without logo for Zebra Hits: 2498
Label model with barcode for inventory Hits: 2788
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3117
Does GEM-CAR offer a complete accounting software solution ? Hits: 2746
Payroll Software Module : Save Time and Money Hits: 3662
generate automatic purchase order using the minimum quantity Hits: 3021
Set minimum and maximum quantity in a product / inventory Hits: 2917
View a list of item were the stock level is bellow minimum Hits: 3048
How to Configure GEM-LINK? Hits: 2428
Transfer data history from over 100 repair shop software/SMS Hits: 4621
Default label configuration for GEM-CAR barcode size Hits: 2817
Demographic sales report and zip code / postal code structure Hits: 6135
How to delete unused products Hits: 4329
How to generate an inventory report Hits: 2770
How to configure GEM-CAR to use a multi-tray printer Hits: 3207
Export or print out a list of customers emails Hits: 3401
Activate your spell check in GEM-CAR using Windows 10 Hits: 2215
Example of recommended inspections for specific types of jobs Hits: 2753
Re-activate/bring back inspection sheets lost after update Hits: 2801
How to display entry and exit mileage on estimates/invoices Hits: 2822
Double-click in the calendar to expand long notes Hits: 2667
Activate an existing yet inactive tire storage Hits: 2750
Remove outdated estimates Hits: 2708
How to activate your shop's SiriusXM account? Hits: 3845
How to activate and use GEM-SCAN - Version 13 Hits: 4003
First Remote Connection Procedure: Cloud Hits: 2847
How to locate individual customers from your sales report Hits: 2327
How to activate existing but inactive tire storage Hits: 3442
Dispatch module Hits: 2374
Change matrix of groups/items that already are in inventory Hits: 5348
Removing the blank space at the bottom of your invoice Hits: 2528
Automatically schedule jobs in the calendar from punch clock Hits: 2374
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2718
Setting a default printer in Windows 10 Hits: 3134
How to take out a list of tire storage Hits: 4367
How to make end of day of payables Hits: 2833
Associate an inspection report with a job: GEM-WORK Hits: 3025
Hourly labor cost, how to do the math Hits: 3020
Multi-window/screen : open calendar/point of sale and check Hits: 2732
Add overpayment (deposit) as a credit in receivables Hits: 3084
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2446
Taking out an inventory transaction report Hits: 6332
Account receivable analysis and aging report for customers Hits: 3248
How to add a Hybrid or Electric vehicle model Hits: 2647
End of the month procedure Hits: 4569
How to generate a list of customers with upcoming reminders Hits: 2775
Punch Clock : What is the "Stop" button for? Hits: 3523
How to save reports and files from Cloud to your local drive Hits: 3101
How to add kits faster in an estimate Hits: 2828
How to use the fast order feature of Napa Prolink SE Hits: 3855
GEM-CONNECT module : procedures Hits: 2398
Start selling tires online: TireConnect catalog integration Hits: 4927
Tire search Hits: 2938
Validation of QST and GST numbers: It is your responsibility Hits: 13222
How to setup GEM-MONEY Hits: 6485
How to update GEM-CAR Hits: 1982
Procedure to print a vehicle's sale contract Hits: 3965
How to send an e-mail and print an invoice at the same time Hits: 2818
How to configure GEM-CHAT - live chat software in your SMS Hits: 5066
How to set a fixed price on an oil change kit Hits: 3843
Manage NSF and how to put the transaction back in receivable Hits: 3577
Add style and colors to notes and internal memos Hits: 3550
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5875
How to manage different products and job categories Hits: 5071
How to get a customer list with a vehicle Hits: 3637
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3882
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4491
How to find a customer's postal code in the POS (12.0.0) Hits: 3926
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4174
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3620
How to view the POS in full screen (12.0.0) Hits: 4590
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3860
Vehicle importation Hits: 3753
How to change the POS icons Hits: 3904
Email addresses by advisor Hits: 2897
Tire storage tip: printing colored labels Hits: 3470
Change the message at the bottom of account statements Hits: 3008
Why aren't the distributions and sales reports balancing? Hits: 4211
GL configuration by department Hits: 3327
Incorrect inventory tracking, possible causes? Hits: 4120
How to track payment history of a specific customer. Hits: 3412
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4612
Multi-location/Multi-enterprise: configuration & options Hits: 4119
Tax table calculation by province for Canada Hits: 4333
Updating to version 11.0.6 Hits: 4001
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5669
List of Shop Management Software: automated data conversion Hits: 4357
New Internet links available in GEM-LINK Hits: 7601
How to track deleted item Hits: 3992
Select different Invoice model/template: fuel, distribution Hits: 5271
Promotional plastic key chain with bar code to open a file Hits: 5573
How to set up an account with Partstech Hits: 6921
GEM-CARD : Credit Card Processing Program Benefits Hits: 7094
How to calculate the cost of your shop supply and apply it Hits: 4537
Inventory adjustment value to do in your accounting Software Hits: 3435
Looking for an invoice by product number Hits: 3687
How to calculate the cost on a job in an estimate / work order ? Hits: 3689
How to calculate the cost and your margin on the workshop equipment? Hits: 3901
Unblock An Order Hits: 3620
How To Change The Product Code? Hits: 3641
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7791
GEM-CHECK Digital Inspection Module Hits: 4923
Transactions for your accounting software for reconciliation Hits: 11356
Change, hide or display the hourly labor rate on invoices Hits: 10618
Add a job to a quote so it doesn't show in the punch clock Hits: 4062
How to add a new customer? Hits: 7390
How to print out the summary of tax distributions report on purchases? Hits: 4001
How to print in black and white and both sides of paper? Hits: 4680
The power of text messaging (SMS) from GEM-CAR Hits: 7266
How to setup and print your key tags? Hits: 6434
Performance report by work bay / technician and payroll Hits: 7912
How to bill a linked customer (e.g. Insurance)? Hits: 4666
How to link a kit to your tire categories? Hits: 5541
How to update the products price by applying a new matrix? Hits: 4203
How to schedule a long job in the Calendar? Hits: 3719
How to setup and use the card processing terminal? Hits: 4572
How to print a statement with detailed payments? Hits: 5828
How to activate and configure Worldpac SpeedDial? Hits: 9510
How to generate a discount on an account receivable? Hits: 4100
How to setup and use your barcode reader? Hits: 7330
How to change and manage the taxes Hits: 3782
How to change the font size of the legal text on the invoice? Hits: 5409
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5478
Display only available inventory in search results window Hits: 4988
Detailed internal work report Hits: 5591
How to generate a core to return? Hits: 5622
Where to find the local & direct phone lines for Support? Hits: 5205
How to transfer a tire storage to another vehicle? Hits: 7086
Yearly sales report for a product through the Inventory window (New) Hits: 5825
Is the deposit taxable or not, and what is its cost? Hits: 3360
Understanding product types of job/products in inventory V6.0 Hits: 3182
Post a supplier bill with parts used in multiple Work Orders Hits: 3311
How to disconnect a user? Hits: 3435
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4446
How to export Invoicing transactions to TEXT files Hits: 3357
New core tracking system! Hits: 5297
How to disable CARFAX for a specific customer Hits: 5116
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5541
Display an alternate delivery address on the invoice Hits: 5234
Invoice with a past date and limit how far you can go Hits: 3338
What's the visual aid to know that hours have been modified? Hits: 4708
Search customer by plate from the "License" field Hits: 4500
Inventory report by line code (9.1+) Hits: 4421
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4830
The meaning of the color codes in the Point of Sale Hits: 6204
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5185
Promised time : where do we put it in the POS Hits: 3450
How do we know in which bin to place the parts that are received for a job? Hits: 3500
Update 411 in GEM-CAR Hits: 3750
Configuration of General Information Hits: 6904
ML - Sharing History Hits: 7249
FAQ : Managing inventory using Min / Max Hits: 8947
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3528
How to setup and use National Accounts Hits: 5186
Management of National Accounts Hits: 4126
How to use IP address on station(s) to speed up the connection to server? Hits: 4954
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3226
Pay Supplier by Credit Card Hits: 4644
2 free alternatives when you don`t have Excel Hits: 6020
GEM-CAR Hits: 3974
Where to place the license file and what it is? Hits: 4194
How to change a payment method on an invoice before the end of day Hits: 4252
How to connect to the cloud using your tablet or phone Hits: 4582
Setup your SMTP server to send email (change/edit password) Hits: 5777
Age Of Account Transfer or importation of receivable from Excel Hits: 4760
Reformatting accounting aging to import receivable in Excel Hits: 4562
Vehicle Makes and Models Management Hits: 4128
How to add item to drop down menu with no spy glass Hits: 4041
How to print vehicle list by customer? Hits: 3740
How to work with GEM-CAR from home/remote: free option Hits: 10176
Used Car Module: New classification feature added Hits: 6101
How to quickly create an invoice? (5 steps) Hits: 3832
Printing multiple copies of invoices Hits: 7243
Create a kit from the Point of Sale Hits: 5903
How to integrate and use NAPA Prolink SE? Hits: 6598
Term & Condition for GEM-TIRE Hits: 3794
Save a copy of estimates sent by email Hits: 3499
Vehicle down time analysis report Hits: 3821
Actions that cause an unbalanced inventory Hits: 4179
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4033
End of the month procedure for accounting & reporting Hits: 7314
How to export/import customers/suppliers/ from Acomba Hits: 6089
How to share a printer Hits: 3977
When managing utility bills choose: apply taxes or not Hits: 5652
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7145
Top reasons why our customers aren't using a bridge Hits: 10229
Changing the customer of an existing estimate Hits: 3229
How to reprint a supplier cheque Hits: 3458
Search by license plate number with CARFAX Hits: 5644
CARFAX - End user license agreement / Terms and conditions Hits: 4115
Create step / classification of the quote Hits: 4473
How to search a customer by vehicle informations Hits: 6604
How to make a partial payment on a supplier invoice Hits: 6962
How to bill the tax only on the invoice Hits: 6156
How to change a supplier number Hits: 7159
How to merge the vehicles of a customer (with their history) Hits: 8720
Create or modify a bank used for supplier payment Hits: 6636
Set default option automatically Hits: 6838
Set Miles or KM by default Hits: 6845
Print customer aging Hits: 6493
How to create a bloc to manage training / holiday Hits: 7423
Block management in the calendar for training & holiday Hits: 6372
How to configure and link properly your GL accounts? Hits: 6821
How to import GL accounts from excel file? Hits: 7319
How to make a tax only invoice? Hits: 5349
How to create a new product in the POS screen? Hits: 7693
FAQ Acomba Hits: 9462
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9434
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23934
Multi-Location Hits: 7715
FAQ GEM-CLOUD Hits: 8564
FAQ Production Module Hits: 7952
FAQ Transmission Module Hits: 7481
FAQ Automotive Club Hits: 3111
FAQ Automotive Club Module Hits: 8301
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13437
FAQ Hosting Solution Hits: 6476
Retreading Module Hits: 10348
GPS Tracking Hits: 7824
Supplier Importation / Exportation Hits: 2852
FAQ Help Hits: 4000
FAQ Unit cost analysis Hits: 8084
FAQ Truck Management with specific options Hits: 3035
FAQ Government Inspection Hits: 8448
FAQ Distribution Hits: 3760
FAQ Supplier Importation/Exportation Hits: 8177
FAQ Survey Hits: 9565
Fuel Module Configuration Hits: 3000
Creating bank and payment method for supplier payment Hits: 8578
FAQ Customer Importation | Import data from repair shop software Hits: 19697
How to block invoicing if the credit limit is reached? Hits: 3517
FAQ_ Printing Cheque/Check Hits: 10571
Remote Hits: 2894
SMS Benefits and limitation Hits: 6605
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4406
FAQ Reminders Hits: 3611
Reporting Receivables\Payables Hits: 6350
Reporting Sales Hits: 5552
Reporting Customers Hits: 7145
FAQ Invoices Hits: 4852
FAQ Customer Management | GEM-CAR manage customer Hits: 19923
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7396
How to change a customer number / How to merge clients Hits: 7275
AVR. labels for tire storage Hits: 7570
Planning Hits: 2943
End Of Day Hits: 4029
FAQ Special Tire Search by Criteria Hits: 13432
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13884
Tire National Account Management software - HELP Hits: 14563
Tax Management Hits: 7785
FAQ Group Discount Hits: 9266
FAQ Product Importation/exportation Hits: 3259
How to do manual supplier invoice entry? Hits: 5174
Price Matrix Hits: 3543
FAQ Linked Product Hits: 3392
FAQ Oil Change Management Hits: 3890
FAQ Kit Management Hits: 3594
Creating Product Hits: 3752
FAQ configuration of Categories and Type of Categories Hits: 3816
GEM-CLOUD Hits: 3609
List Of Options of the General Information - Option List Hits: 9629
Point of sale general Information Hits: 6967
faq Local Configuration Hits: 8236
FAQ Glass Module Hits: 8786
FAQ Fuel Module Hits: 8665
FAQ Tire Module Hits: 9942
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8255
FAQ Payables Hits: 6304
Configure multiple currencies for supplier purchases Hits: 6059
How to duplicate an invoice Hits: 3044
How to cancel / reverse an invoice Hits: 3411
Reporting Module Hits: 3296
FAQ - Punch Clock Hits: 5797
FAQ Vehicle File Hits: 7280
Verbal Approval Hits: 3392
FAQ Used Car Module Hits: 4461
FAQ Courtesy Car and Rental Software module Hits: 8190
FAQ - Part Return and Core Management Hits: 3810
FAQ - Internet Ordering Hits: 3539
FAQ Signature Pad Hits: 4843
FAQ GEM-WORK Hits: 3922
FAQ Sending Text message / SMS Hits: 3881
Work Order Hits: 3989
FAQ Agenda Hits: 15859
FAQ Quotation / Estimate Hits: 16750
Security Hits: 8049
Reports - End of fiscal year Hits: 5365
How to send / e-mail account statements - Hits: 8542
How to cancel / reverse account receivables payment Hits: 6748
Report: Account payables analysis on specific date Hits: 4240
The punch clock: procedure to put a job on Standby Hits: 6292
Express End of Day : to speed up the process Hits: 6635
GL: General Ledger Chart of Accounts Numbering System Hits: 13656
Example Hits: 3373
How to input a payroll transaction at the end of the month Hits: 6556
Internal note vs memo Hits: 3121
Easy module for national account management and follow up Hits: 6739
Reminders and statements blocked by your e-mail provider Hits: 6912
How to perform " End of day " procedure and why Hits: 7612
Set / assign GL account to a category Hits: 7377
How to create add modify GL account Hits: 7376
How to change the mileage in the vehicle's file? Hits: 7252
IMPORTANT: How to perform a backup of your database? Hits: 9597
How to configure / add / modify personalized links? Hits: 5981
How to change the duration of an appointment in the calendar Hits: 3428
Detailed or summary distribution report of transactions Hits: 6133
How to send your account sattements by e-mail / mail (display and print) Hits: 9323
FAQ Accounting Hits: 12721
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7509
How to set tax rate in the USA Hits: 6520
How to modify your account statement? Hits: 4769
How to configure ZEBRA printer in GEM-CAR? Hits: 6821
How to install ribbon for ZEBRA GX420T ? Hits: 6558
How to setup and use GEM-GLASS? Hits: 4237
How to configure, activate and use shop supplies? Hits: 8642
Refresh button in the punch module. Hits: 7045
How to print customer label directly from customer's file? Hits: 6344
How to add a document to a vehicle file? Hits: 6869
How to disable shop supplies for particular job? Hits: 6578
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6544
How to change the date of an invoice? Hits: 7447
How to print customer labels? / Customer report by visits. Hits: 9568
Cancel a payment on an invoice when the end of day is done Hits: 5576
How to change payment method on an invoice before the end of day Hits: 2309
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2793
Reference, who reffered us to you? Hits: 3501
Verbal authorization Hits: 7182
Total invoice search - V7.1 Hits: 6359
How to verify is your period is balanced Hits: 6431
Rental module - V7.1 Hits: 3518
E-mail List report for customers with active e-mail address Hits: 4071
FAQ GEM-CAR Configuration Hits: 10778
FAQ Inventory Hits: 4981
FAQ Cash Register Hits: 4030
FAQ Point of sale (POS) Old Hits: 4275
Analyze report for SMS / text message sent Hits: 9485
On screen signature / activate electronic signature Hits: 9538
How to purchase used vehicle and add it to the inventory? Hits: 6569
How to create special category for used vehicles? Hits: 7814
Suggested purchase list - color code Hits: 6491
How to send text messages from your Shop Management Software Hits: 6442
How to send SMS messages Hits: 4027
How to create SMS templates Hits: 7614
How to activate the SMS function for a particular customer Hits: 5548
Summary of new customers with charts - V7.0 Hits: 4105
Sales analysis report with charts - V7.0 Hits: 4954
Monthly / Yearly sales report with charts - V7.0 Hits: 8024
Monthly sales report by product with charts - V7.0 Hits: 5492
Advertising on invoices - V7.1 Hits: 3981
Sales report by advisor with average and charts Hits: 6468
Sales report by payment method with charts - V7.1 Hits: 6314
Sales report by clerk with charts - V7.1 Hits: 4867
Sales summary report by category with charts - V7.1 Hits: 5299
Get paid anywhere by credit card using your mobile and Square Hits: 6033
Table of content - FAQ Hits: 28599
Managing inactive customers and deleting them - V7.0 Hits: 7587
Display discount on invoice Hits: 9613
Reprint or email an invoice from a work order in the history Hits: 10516
Modify the logo that appears on the packing shipping slip Hits: 6617
Performing a return on a new, guaranteed or defective Hits: 9212
Use the old core option to manage returns Hits: 8385
Configure the supplier check specification template Hits: 7132
Manage car rentals according to the vehicle’s mileage Hits: 6748
Schedule of rental of tools & equipment in your software Hits: 6983
Create a quick list of preferred items to add to an estimate Hits: 3419
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10994
Understanding the different reminder templates to send Hits: 10070
Activate color labels for the customer's line of credit Hits: 9421
How to Activate and Configure the Cash Drawer? Hits: 6653
Modify/reverse a payment method of invoice before end of day Hits: 8492
How to activate the preventative maintenance by model Hits: 8197
How to add money to your cash drawer during the day Hits: 7339
How to use Gift Cards / Rebate / Discount Hits: 7869
Send statements, estimates and invoices to different email Hits: 13475
How to create a category in GEM-CAR Hits: 16472
How to run Teamviewer - Portable ? Hits: 10285
Wired vs Wireless Networking in the Shop Hits: 6550
How to record payments for a supplier paid by VISA and Mastercard Hits: 6539
Updating Service Packs with Windows 8 Hits: 5977
Updating Service Packs with Windows 7 Hits: 6478
Getting ready to install GEM-CAR Hits: 8235
Importing inventory products from Excel or CSV files Hits: 15433
Canadian Tax rate by province Hits: 8343
Minimum System Requirements Hits: 6414
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7508
GEM-MECANIC Hits: 23734
Taxes configuration by customers Hits: 7633
FAQ by Module | GEM-CAR frequently asked questions Hits: 44395
How to transfer a vehicle/car from one customer to another Hits: 9623
How to transfer a vehicle/car from one customer to another Hits: 4775
Billing with insurance deductible and taxes for a customer Hits: 8190
Configuring GEM-CAR with Terminal Server Hits: 6982
DYMO configuration sticker printer for Bar code & key labels Hits: 8490
Print your label for next service: Oil change label software Hits: 13233
Configuration the Zebra printer: Oil change label stickers Hits: 11340
Data from sales report is different for the same date range Hits: 9486
How to handle a customer's bad debts Hits: 7642
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3196
Printing individual labels for barcodes without a logo/price Hits: 7693
Printing water resistant tire labels with a Zebra Hits: 6671
Printing plasticized tire labels with high-strength glue Hits: 3821
Replacement/alternative parts or alternate products Hits: 12865
Management of delivery orders with multiple addresses Hits: 6820
How to create price matrix? / Setup price matrix Hits: 10704
How to send reminder letters with double-window envelopes Hits: 6759
Fold statements so that they fit in window envelopes Hits: 9003
Truck fleet management with preventative maintenance / PEP Hits: 7072
Vehicle file transfer function using the car’s VIN Hits: 7461
Client’s contact information transfer from 411 USA & CANADA Hits: 6758
Used vehicles-cars/exchanges/consignment with financing Hits: 6930
Problems with management of specific duties,environment fees Hits: 6924
How to configure categories with the general ledger / type Hits: 8908
Reasons that affect the Performance by bay/technician report Hits: 6716
Create tire storage codes with different rates and quantity Hits: 7099
How to print a report for a set of items in a kit Hits: 6598
Transferring parts from the NAPA Prolink site causes issues Hits: 6435
Transferring parts that are not in inventory into DAVE / WHI Hits: 6376
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5813
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7090
Pay a supplier invoice via the cash register / petty cash Hits: 9820
How to enter money in the cash register ? Hits: 8439
How to create a cash register Hits: 7980
Manage NSF check cashing : easy steps Hits: 6345
How to print out a list of detailed invoices with the cost price Hits: 3617
How to change the date format on a particular workstation Hits: 6168
How to change the client number Hits: 3880
Purchasing via the POS and core management Hits: 8124
Validate if your customers are loyal : visits and sales Hits: 4139
Analyze activity and sales per department & job type Hits: 6491
Configure the body/text of an estimate email with a signature Hits: 9107
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4988
Reprint an end-of-day report that is printed/closed Hits: 5849
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3663
How to assign a language of correspondence Hits: 6501
How to add a logo in a reminder letter, e.g.: CAA Hits: 9780
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7937
How to reprint a supplier cheque - V6.0 Hits: 2564
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4919
When making purchases, how not to create all the items on inventory ? Hits: 2475
Change the duration that archives are displayed in history Hits: 4602
Activate or close your cash register at the end of the day Hits: 7525
Configuration to memorize parts on a job like an oil change Hits: 6926
How does GEM-CAR calculate the taxes? Hits: 6098
Manage windshield & glass change/installation with insurance Hits: 6138
Validate if the invoice contains the address (send reminder) Hits: 6701
How to know if a preventive maintenance option is activated Hits: 6845
How to know if a job is still pending in the time stamp/punch clock Hits: 6773
Create used-vehicle stock number via the POS Hits: 7557
Management of multiple tax levels for delivery out of area Hits: 5918
How to deactivate the postal code format to enter a zip code Hits: 6549
Analyzing Sales Report: do you have loyal customer? Hits: 5579
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4515
How to print out and analyze your sales reports Hits: 5295
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4932
Can I Send Reminder Emails? Hits: 8345
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3881
How to print out a supplier cheque journal report - V7.0 Hits: 7005
Generate the age of accounts payable by supplier Hits: 7825
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8378
How to reprint a supplier cheque Hits: 5656
Change order position of your bay in the agenda/calendar Hits: 7530
How to export the items in your inventory to Excel or CSV Hits: 6304
Measure the return on sending customer's reminder by email Hits: 4399
How product categories work Hits: 8393
Reprint an end-of-day report that is printed/closed Hits: 3615
Managing insurance deductibles for insurer files Hits: 6531
How to track your customers number of visits and sales ? - V6.0 Hits: 2633
Simply Accounting and Quickbooks transfer Hits: 8536
How to create your logo by yourself Hits: 6059
How to create or add your logo on your estimate or invoice Hits: 6692
How to invert print and display on the display icon Hits: 6024
How to add information faster and easy GEM-PEN Hits: 3872
How to show the subtotal for each job Hits: 6185
How to change taxes: multiple taxes levels management Hits: 7316
Find your SMTP address - complete List Hits: 20212
SMTP List Hits: 6907
Entering previous account statement amounts and balances Hits: 7680
Print the list of tires required for tomorrow’s appointment Hits: 7616
Entering your SMTP address. E-mail estimates and invoices Hits: 8094
Creating tires in inventory, searching for available tires Hits: 8687
Change, add or modify payment methods : direct deposit Hits: 8405
Creating job packages or kits Hits: 8344
Updating the tire retail prices by make/brand or model Hits: 7184
Use national accounts / third party invoicing Hits: 6717
How to configure and print receipts on a coupon printer. Hits: 8162
Activate parts memory on a job: oil change package Hits: 6996
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7285
Map directions to go from the shop to the customer Hits: 7662
Activate automatic OEM preventative maintenance reminder Hits: 7851
How to create and/or change User Names and PW? Hits: 6775
Search for parts sold to a specific customer in history Hits: 4578
How to download the Internet Explorer 11.0 upgrade Hits: 7375
How to change, modify or see the item cost on the POS window Hits: 9533
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4617
How to activate the Truck Tab for customer vehicle data? Hits: 8735
Create and print a new tire storage label from your software Hits: 9214
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6620
How to improve your computer's performance? Hits: 6579
Receive and enter your purchase invoices via the POS Hits: 7727
Invoice a different bill to or a National Account Hits: 6453
Create GL and payment method for an Account to an Account? Hits: 6885
Display inventory location on a shipping slip Hits: 7089
Put a customer on credit block / pending for credit approval Hits: 6756
Canadian Federal Fuel Taxes Hits: 6839
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7032
Canadian & Quebec taxes on fuel and petroleum products Hits: 7019
Specific Duty & recycling fees for new tire are taxable Hits: 7143
My color printer is very slow, I would like buy a faster one Hits: 5679
How do I manage fuel sales in my GEM-CAR software Hits: 10067
My printer prints my reports and documents outside the page margins Hits: 6420
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6524
Receivables in my End of Day report no longer balance Hits: 7437
Little squares or rectangles are showing on my reports Hits: 6042
Send my invoice to the attention of a specific person Hits: 14793
Register a deposit and collect the balance later Hits: 6766
How can I change font in GEM-CAR Hits: 6983
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8927
Invoices and reports are not printing at the correct printer Hits: 6983
How can I add another customer to the same telephone number? Hits: 6940
Transfer French description from CARQUEST’s Weblink Hits: 7217
Your Sales by Sales Rep report is empty Hits: 5445
The accounts receivable code (AR) no longer works Hits: 10532
Reserve on hold parts, materials, tires for an estimate Hits: 6643
How to set discounts or prices for group or fleet accounts Hits: 6968
Change/modify the credit terms or conditions in your invoice Hits: 7183
Enter a default regional area code, city and province/state Hits: 6345
How do I activate and use the Sort key and quick search Hits: 6278
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7192
Change the internet Login information of your tire supplier Hits: 9613
How to assign price levels and link these to parts and tires Hits: 7508
How can a product be automatically linked or associated Hits: 7815
Printing customer labels for promotions or Christmas cards Hits: 8282
How to create Reminders? Hits: 11171
How to configure security levels by user Hits: 8427
How do I change the promotional message on my invoices. Hits: 6596
How do I print labels for the customer monthly statements? Hits: 9607
What Label model should I purchase for barcode printing? Hits: 5796
Block the software from sending a reminder to a customer Hits: 9899
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4483
How do I enter a tax included dollars amount on an item Hits: 3112
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5754
Are there any user manuals or guides available for GEM-CAR? Hits: 6743
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9722
Measuring Production Performance: Technician/Mechanic Hits: 12389
Billing a commercial customer (taxes, insurance & deductible) Hits: 2749
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9808
When selecting a client, the estimates list does not appear Hits: 9659
Change the work order template for inspection, truck, tires Hits: 10174
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2155
Integrate a catalog/price list products Hits: 9937
Modify/adjust cost price in the history /sales reports / POS Hits: 10923
Find a payment from a supplier invoice: report Hits: 2081
FAQ - Tire Storage Software for tire store and distributor Hits: 14699

Point Of Sale

  • You are here:  
  • Home