GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 48489
Early suppliers payment discounts of 2% good or bad? Hits: 1983
Top 10 Tips to reduce your inventory of parts Hits: 2015
GEM-BOOKS - Accounting and payroll software Hits: 4250
Change rate/hourly rate by batch or by category Hits: 2573
Robert Thibert wheel software catalog integration Hits: 3447
Create a list of customers to check if someone cancels their appointment ? Hits: 2362
Add a personalized field to a customer file or in the company Hits: 2279
Print a customer list with detail of their vehicle Hits: 2449
Changing the default quantity of a product when adding it to the POS Hits: 2470
Hide / display de quantities on the delivery / packing slip Hits: 2471
GEM-CAR provides free accounting software solutions? Hits: 12537
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4560
Acomba - recommended accounting software Hits: 4588
Quickbooks: accounting software compatible with GEM-CAR Hits: 4802
10.5 Reasons for using the GEM-CAR calendar Hits: 3031
Tax settings : Special configurations Hits: 3461
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5088
How to manage / calculate / generate Administrative Fees ? Hits: 4058
How to export data from CARS to GEM-CAR Hits: 3306
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3003
Set deductible Hits: 3112
Printing the rental agreement Hits: 3200
Fuel sales report Hits: 3371
How to search for an alternative part from the POS Hits: 3467
Set reminder for driver's license renewal Hits: 3428
Show preventative maintenance as a popup in the POS Hits: 3485
Specific duty of tire sales report Hits: 3216
Updating the 9 price level from an Excel file Hits: 3327
Printing colored labels by season Hits: 2985
Creation of linked product as "Specific duty" Hits: 3068
Linking specific duties Hits: 3240
Where to save tire size front and rear in the customer file Hits: 2936
Sales report and statistics Hits: 3202
Searching from the POS for customer by name or other criteria Hits: 3139
How to access main customer information in one click in the POS Hits: 3495
Print timestamp on the invoice Hits: 3686
How to pay a bill using multiple payment modes Hits: 3275
How to access the supplier list from the POS in 1 click Hits: 3112
Setting default GL ledger Hits: 3062
Setting the tax level by supplier Hits: 2902
How to change the time range for invoices displayed in history Hits: 3088
Template for supplier importation Hits: 2954
You don't have Excel, use a CSV file Hits: 4153
How to show all 9 level of pricing in the POS for 1 item Hits: 3334
Configuration of a file with the right column header Hits: 3036
How to set the 9 levels of pricing in the inventory Hits: 3254
How to search for the list of package from the POS Hits: 2873
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3243
How to add a part and a quick tip to add multiple parts Hits: 2934
How to scan the VIN from the punch Hits: 3304
How to add a reminder from the punch Hits: 3008
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2884
Configuration of the color code for the status of a job Hits: 3311
How does the supervisor window work to correct timestamp Hits: 3104
Top 10.5 reasons to use the punch clock Hits: 2791
How to loan money to an employee and keep trace Hits: 2637
How the next visit is planned automatically by the software Hits: 2637
How to see the history of the vehicle from all owners Hits: 2734
How to add an option to the vehicle Hits: 2867
How to add a picture of the car Hits: 3195
How to leave a trace that you have returned tires to the customer Hits: 2610
Used car inventory value Hits: 2668
How to track the cost of a vehicle: purchase and repair Hits: 2685
Printing tire labels using different colors by season Hits: 2526
Selling your shop/garage: ensure a healthy transition Hits: 2361
Tire size list from the storage Hits: 3789
Tire storage value for insurance Hits: 2559
How do I know if a customer has tires in storage Hits: 2359
Tire Storage Configuration Hits: 3048
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2742
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2414
How to add a personalized link Hits: 2443
How to change the back color of the invoice Hits: 2664
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2433
How to access other distributors from the POS: using the right click Hits: 2437
Activate your CARFAX VIN decoder Hits: 3331
Activating Mitchell labor transfer Hits: 3026
Activate your ALL DATA labor transfer from the POS Hits: 2543
How does the search icon works Hits: 2503
How to change the customer’s vehicle on an existing estimate Hits: 4423
How to make a customer tax exempt? Hits: 2243
Automatic spellcheck in GEM-CAR Hits: 2535
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2333
How to use NAPA VIN decoder vs CARFAX Hits: 3278
Internal client configuration for invoices without sales Hits: 3118
How to read tire sizes? Hits: 3760
Punch window report for the payroll Hits: 2309
Use & associate/link an associated product: Specific Duty Hits: 3083
Configuration of the workshop equipment Hits: 2916
Management of steps/status & classification of estimates Hits: 2186
Order note / title to manage promise time Hits: 2340
Configuration of Environmental Management Fee (EMF) Hits: 2797
How to change the default value for oil changes Hits: 2308
How to re-print an already printed / closed end of day report Hits: 2189
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2144
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2679
Add a new internet distributor/supplier for parts catalog Hits: 3196
Connecting multiple users on the same Internet catalogue distributor Hits: 2286
How to manage NSF Hits: 2416
Quickly find an appointment for a customer booking Hits: 2497
Access a UCDA Car Sale Contract Hits: 2335
The Cost Price does not Show in the Point of Sale Hits: 2311
Sales and Purchases in Foreign Currencies - Exchange Hits: 2407
Stock you filter inventory based on make and model not ABC Hits: 2427
List of new customers in a month to sent promotion Hits: 2307
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2373
Configure and use AutoServe1 inspection sheets Hits: 2579
Inventory Transaction: purchases, sold, manual adjustment Hits: 2449
How to return unused products from your inventory Hits: 2471
Partial Payments with Discount to Suppliers Hits: 2357
Quick access to kits from POS Hits: 2752
Adding or creating a barcode to a product Hits: 2637
Use multiple monitor on the cloud using RDP Hits: 2386
History a vehicle vs the history of a customer's vehicle Hits: 3230
Advance Kits for wheels : pros and cons Hits: 2587
The GEM-2D : New wireless barcode reader 2D Hits: 3474
List Oil change label model with or without logo for Zebra Hits: 2463
Label model with barcode for inventory Hits: 2744
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3086
Does GEM-CAR offer a complete accounting software solution ? Hits: 2711
Payroll Software Module : Save Time and Money Hits: 3600
generate automatic purchase order using the minimum quantity Hits: 2980
Set minimum and maximum quantity in a product / inventory Hits: 2878
View a list of item were the stock level is bellow minimum Hits: 3008
How to Configure GEM-LINK? Hits: 2399
Transfer data history from over 100 repair shop software/SMS Hits: 4520
Default label configuration for GEM-CAR barcode size Hits: 2775
Demographic sales report and zip code / postal code structure Hits: 5974
How to delete unused products Hits: 4282
How to generate an inventory report Hits: 2729
How to configure GEM-CAR to use a multi-tray printer Hits: 3158
Export or print out a list of customers emails Hits: 3357
Activate your spell check in GEM-CAR using Windows 10 Hits: 2181
Example of recommended inspections for specific types of jobs Hits: 2709
Re-activate/bring back inspection sheets lost after update Hits: 2757
How to display entry and exit mileage on estimates/invoices Hits: 2796
Double-click in the calendar to expand long notes Hits: 2624
Activate an existing yet inactive tire storage Hits: 2717
Remove outdated estimates Hits: 2656
How to activate your shop's SiriusXM account? Hits: 3808
How to activate and use GEM-SCAN - Version 13 Hits: 3942
First Remote Connection Procedure: Cloud Hits: 2798
How to locate individual customers from your sales report Hits: 2290
How to activate existing but inactive tire storage Hits: 3377
Dispatch module Hits: 2349
Change matrix of groups/items that already are in inventory Hits: 5244
Removing the blank space at the bottom of your invoice Hits: 2500
Automatically schedule jobs in the calendar from punch clock Hits: 2342
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2679
Setting a default printer in Windows 10 Hits: 3097
How to take out a list of tire storage Hits: 4305
How to make end of day of payables Hits: 2802
Associate an inspection report with a job: GEM-WORK Hits: 2981
Hourly labor cost, how to do the math Hits: 2960
Multi-window/screen : open calendar/point of sale and check Hits: 2699
Add overpayment (deposit) as a credit in receivables Hits: 3042
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2413
Taking out an inventory transaction report Hits: 6249
Account receivable analysis and aging report for customers Hits: 3207
How to add a Hybrid or Electric vehicle model Hits: 2603
End of the month procedure Hits: 4508
How to generate a list of customers with upcoming reminders Hits: 2739
Punch Clock : What is the "Stop" button for? Hits: 3482
How to save reports and files from Cloud to your local drive Hits: 3057
How to add kits faster in an estimate Hits: 2791
How to use the fast order feature of Napa Prolink SE Hits: 3798
GEM-CONNECT module : procedures Hits: 2351
Start selling tires online: TireConnect catalog integration Hits: 4859
Tire search Hits: 2896
Validation of QST and GST numbers: It is your responsibility Hits: 13079
How to setup GEM-MONEY Hits: 6388
How to update GEM-CAR Hits: 1947
Procedure to print a vehicle's sale contract Hits: 3907
How to send an e-mail and print an invoice at the same time Hits: 2785
How to configure GEM-CHAT - live chat software in your SMS Hits: 5017
How to set a fixed price on an oil change kit Hits: 3799
Manage NSF and how to put the transaction back in receivable Hits: 3538
Add style and colors to notes and internal memos Hits: 3501
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5793
How to manage different products and job categories Hits: 5012
How to get a customer list with a vehicle Hits: 3583
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3843
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4436
How to find a customer's postal code in the POS (12.0.0) Hits: 3882
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4140
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3577
How to view the POS in full screen (12.0.0) Hits: 4533
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3827
Vehicle importation Hits: 3712
How to change the POS icons Hits: 3863
Email addresses by advisor Hits: 2866
Tire storage tip: printing colored labels Hits: 3428
Change the message at the bottom of account statements Hits: 2969
Why aren't the distributions and sales reports balancing? Hits: 4159
GL configuration by department Hits: 3294
Incorrect inventory tracking, possible causes? Hits: 4079
How to track payment history of a specific customer. Hits: 3378
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4559
Multi-location/Multi-enterprise: configuration & options Hits: 4067
Tax table calculation by province for Canada Hits: 4292
Updating to version 11.0.6 Hits: 3969
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5629
List of Shop Management Software: automated data conversion Hits: 4330
New Internet links available in GEM-LINK Hits: 7540
How to track deleted item Hits: 3955
Select different Invoice model/template: fuel, distribution Hits: 5234
Promotional plastic key chain with bar code to open a file Hits: 5504
How to set up an account with Partstech Hits: 6847
GEM-CARD : Credit Card Processing Program Benefits Hits: 6978
How to calculate the cost of your shop supply and apply it Hits: 4489
Inventory adjustment value to do in your accounting Software Hits: 3395
Looking for an invoice by product number Hits: 3645
How to calculate the cost on a job in an estimate / work order ? Hits: 3655
How to calculate the cost and your margin on the workshop equipment? Hits: 3861
Unblock An Order Hits: 3584
How To Change The Product Code? Hits: 3604
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7694
GEM-CHECK Digital Inspection Module Hits: 4888
Transactions for your accounting software for reconciliation Hits: 11093
Change, hide or display the hourly labor rate on invoices Hits: 10578
Add a job to a quote so it doesn't show in the punch clock Hits: 4033
How to add a new customer? Hits: 7340
How to print out the summary of tax distributions report on purchases? Hits: 3976
How to print in black and white and both sides of paper? Hits: 4641
The power of text messaging (SMS) from GEM-CAR Hits: 7212
How to setup and print your key tags? Hits: 6377
Performance report by work bay / technician and payroll Hits: 7867
How to bill a linked customer (e.g. Insurance)? Hits: 4627
How to link a kit to your tire categories? Hits: 5496
How to update the products price by applying a new matrix? Hits: 4173
How to schedule a long job in the Calendar? Hits: 3670
How to setup and use the card processing terminal? Hits: 4515
How to print a statement with detailed payments? Hits: 5793
How to activate and configure Worldpac SpeedDial? Hits: 9405
How to generate a discount on an account receivable? Hits: 4062
How to setup and use your barcode reader? Hits: 7262
How to change and manage the taxes Hits: 3755
How to change the font size of the legal text on the invoice? Hits: 5362
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5430
Display only available inventory in search results window Hits: 4945
Detailed internal work report Hits: 5540
How to generate a core to return? Hits: 5576
Where to find the local & direct phone lines for Support? Hits: 5167
How to transfer a tire storage to another vehicle? Hits: 7047
Yearly sales report for a product through the Inventory window (New) Hits: 5795
Is the deposit taxable or not, and what is its cost? Hits: 3320
Understanding product types of job/products in inventory V6.0 Hits: 3152
Post a supplier bill with parts used in multiple Work Orders Hits: 3279
How to disconnect a user? Hits: 3404
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4404
How to export Invoicing transactions to TEXT files Hits: 3320
New core tracking system! Hits: 5255
How to disable CARFAX for a specific customer Hits: 5071
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5502
Display an alternate delivery address on the invoice Hits: 5200
Invoice with a past date and limit how far you can go Hits: 3301
What's the visual aid to know that hours have been modified? Hits: 4671
Search customer by plate from the "License" field Hits: 4463
Inventory report by line code (9.1+) Hits: 4380
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4799
The meaning of the color codes in the Point of Sale Hits: 6169
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5142
Promised time : where do we put it in the POS Hits: 3416
How do we know in which bin to place the parts that are received for a job? Hits: 3466
Update 411 in GEM-CAR Hits: 3721
Configuration of General Information Hits: 6842
ML - Sharing History Hits: 7193
FAQ : Managing inventory using Min / Max Hits: 8877
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3485
How to setup and use National Accounts Hits: 5101
Management of National Accounts Hits: 4094
How to use IP address on station(s) to speed up the connection to server? Hits: 4803
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3196
Pay Supplier by Credit Card Hits: 4609
2 free alternatives when you don`t have Excel Hits: 5965
GEM-CAR Hits: 3935
Where to place the license file and what it is? Hits: 4143
How to change a payment method on an invoice before the end of day Hits: 4215
How to connect to the cloud using your tablet or phone Hits: 4538
Setup your SMTP server to send email (change/edit password) Hits: 5743
Age Of Account Transfer or importation of receivable from Excel Hits: 4711
Reformatting accounting aging to import receivable in Excel Hits: 4517
Vehicle Makes and Models Management Hits: 4063
How to add item to drop down menu with no spy glass Hits: 3999
How to print vehicle list by customer? Hits: 3705
How to work with GEM-CAR from home/remote: free option Hits: 10085
Used Car Module: New classification feature added Hits: 6061
How to quickly create an invoice? (5 steps) Hits: 3799
Printing multiple copies of invoices Hits: 7201
Create a kit from the Point of Sale Hits: 5857
How to integrate and use NAPA Prolink SE? Hits: 6530
Term & Condition for GEM-TIRE Hits: 3754
Save a copy of estimates sent by email Hits: 3469
Vehicle down time analysis report Hits: 3782
Actions that cause an unbalanced inventory Hits: 4141
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4006
End of the month procedure for accounting & reporting Hits: 7260
How to export/import customers/suppliers/ from Acomba Hits: 6052
How to share a printer Hits: 3940
When managing utility bills choose: apply taxes or not Hits: 5607
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7094
Top reasons why our customers aren't using a bridge Hits: 10094
Changing the customer of an existing estimate Hits: 3190
How to reprint a supplier cheque Hits: 3435
Search by license plate number with CARFAX Hits: 5602
CARFAX - End user license agreement / Terms and conditions Hits: 4077
Create step / classification of the quote Hits: 4417
How to search a customer by vehicle informations Hits: 6565
How to make a partial payment on a supplier invoice Hits: 6918
How to bill the tax only on the invoice Hits: 6112
How to change a supplier number Hits: 7110
How to merge the vehicles of a customer (with their history) Hits: 8650
Create or modify a bank used for supplier payment Hits: 6605
Set default option automatically Hits: 6802
Set Miles or KM by default Hits: 6813
Print customer aging Hits: 6456
How to create a bloc to manage training / holiday Hits: 7338
Block management in the calendar for training & holiday Hits: 6330
How to configure and link properly your GL accounts? Hits: 6765
How to import GL accounts from excel file? Hits: 7249
How to make a tax only invoice? Hits: 5301
How to create a new product in the POS screen? Hits: 7636
FAQ Acomba Hits: 9400
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9363
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23865
Multi-Location Hits: 7658
FAQ GEM-CLOUD Hits: 8504
FAQ Production Module Hits: 7894
FAQ Transmission Module Hits: 7408
FAQ Automotive Club Hits: 3056
FAQ Automotive Club Module Hits: 8234
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13391
FAQ Hosting Solution Hits: 6434
Retreading Module Hits: 10279
GPS Tracking Hits: 7764
Supplier Importation / Exportation Hits: 2820
FAQ Help Hits: 3956
FAQ Unit cost analysis Hits: 8021
FAQ Truck Management with specific options Hits: 2996
FAQ Government Inspection Hits: 8391
FAQ Distribution Hits: 3723
FAQ Supplier Importation/Exportation Hits: 8116
FAQ Survey Hits: 9506
Fuel Module Configuration Hits: 2956
Creating bank and payment method for supplier payment Hits: 8521
FAQ Customer Importation | Import data from repair shop software Hits: 19594
How to block invoicing if the credit limit is reached? Hits: 3483
FAQ_ Printing Cheque/Check Hits: 10512
Remote Hits: 2863
SMS Benefits and limitation Hits: 6535
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4355
FAQ Reminders Hits: 3574
Reporting Receivables\Payables Hits: 6288
Reporting Sales Hits: 5495
Reporting Customers Hits: 7087
FAQ Invoices Hits: 4806
FAQ Customer Management | GEM-CAR manage customer Hits: 19831
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7305
How to change a customer number / How to merge clients Hits: 7212
AVR. labels for tire storage Hits: 7532
Planning Hits: 2908
End Of Day Hits: 3998
FAQ Special Tire Search by Criteria Hits: 13379
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13820
Tire National Account Management software - HELP Hits: 14492
Tax Management Hits: 7721
FAQ Group Discount Hits: 9178
FAQ Product Importation/exportation Hits: 3225
How to do manual supplier invoice entry? Hits: 5135
Price Matrix Hits: 3501
FAQ Linked Product Hits: 3359
FAQ Oil Change Management Hits: 3858
FAQ Kit Management Hits: 3563
Creating Product Hits: 3715
FAQ configuration of Categories and Type of Categories Hits: 3780
GEM-CLOUD Hits: 3563
List Of Options of the General Information - Option List Hits: 9559
Point of sale general Information Hits: 6923
faq Local Configuration Hits: 8165
FAQ Glass Module Hits: 8731
FAQ Fuel Module Hits: 8613
FAQ Tire Module Hits: 9846
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8196
FAQ Payables Hits: 6236
Configure multiple currencies for supplier purchases Hits: 6018
How to duplicate an invoice Hits: 3002
How to cancel / reverse an invoice Hits: 3380
Reporting Module Hits: 3268
FAQ - Punch Clock Hits: 5719
FAQ Vehicle File Hits: 7196
Verbal Approval Hits: 3364
FAQ Used Car Module Hits: 4415
FAQ Courtesy Car and Rental Software module Hits: 8127
FAQ - Part Return and Core Management Hits: 3769
FAQ - Internet Ordering Hits: 3495
FAQ Signature Pad Hits: 4796
FAQ GEM-WORK Hits: 3878
FAQ Sending Text message / SMS Hits: 3847
Work Order Hits: 3954
FAQ Agenda Hits: 15675
FAQ Quotation / Estimate Hits: 16534
Security Hits: 7979
Reports - End of fiscal year Hits: 5326
How to send / e-mail account statements - Hits: 8436
How to cancel / reverse account receivables payment Hits: 6705
Report: Account payables analysis on specific date Hits: 4197
The punch clock: procedure to put a job on Standby Hits: 6254
Express End of Day : to speed up the process Hits: 6591
GL: General Ledger Chart of Accounts Numbering System Hits: 13511
Example Hits: 3330
How to input a payroll transaction at the end of the month Hits: 6509
Internal note vs memo Hits: 3081
Easy module for national account management and follow up Hits: 6700
Reminders and statements blocked by your e-mail provider Hits: 6871
How to perform " End of day " procedure and why Hits: 7565
Set / assign GL account to a category Hits: 7321
How to create add modify GL account Hits: 7318
How to change the mileage in the vehicle's file? Hits: 7206
IMPORTANT: How to perform a backup of your database? Hits: 9479
How to configure / add / modify personalized links? Hits: 5921
How to change the duration of an appointment in the calendar Hits: 3394
Detailed or summary distribution report of transactions Hits: 6073
How to send your account sattements by e-mail / mail (display and print) Hits: 9239
FAQ Accounting Hits: 12653
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7461
How to set tax rate in the USA Hits: 6472
How to modify your account statement? Hits: 4734
How to configure ZEBRA printer in GEM-CAR? Hits: 6771
How to install ribbon for ZEBRA GX420T ? Hits: 6505
How to setup and use GEM-GLASS? Hits: 4193
How to configure, activate and use shop supplies? Hits: 8545
Refresh button in the punch module. Hits: 7012
How to print customer label directly from customer's file? Hits: 6296
How to add a document to a vehicle file? Hits: 6830
How to disable shop supplies for particular job? Hits: 6545
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6494
How to change the date of an invoice? Hits: 7401
How to print customer labels? / Customer report by visits. Hits: 9491
Cancel a payment on an invoice when the end of day is done Hits: 5534
How to change payment method on an invoice before the end of day Hits: 2277
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2763
Reference, who reffered us to you? Hits: 3467
Verbal authorization Hits: 7139
Total invoice search - V7.1 Hits: 6316
How to verify is your period is balanced Hits: 6382
Rental module - V7.1 Hits: 3482
E-mail List report for customers with active e-mail address Hits: 4035
FAQ GEM-CAR Configuration Hits: 10676
FAQ Inventory Hits: 4936
FAQ Cash Register Hits: 3989
FAQ Point of sale (POS) Old Hits: 4242
Analyze report for SMS / text message sent Hits: 9422
On screen signature / activate electronic signature Hits: 9479
How to purchase used vehicle and add it to the inventory? Hits: 6530
How to create special category for used vehicles? Hits: 7767
Suggested purchase list - color code Hits: 6451
How to send text messages from your Shop Management Software Hits: 6386
How to send SMS messages Hits: 3996
How to create SMS templates Hits: 7561
How to activate the SMS function for a particular customer Hits: 5499
Summary of new customers with charts - V7.0 Hits: 4060
Sales analysis report with charts - V7.0 Hits: 4915
Monthly / Yearly sales report with charts - V7.0 Hits: 7980
Monthly sales report by product with charts - V7.0 Hits: 5445
Advertising on invoices - V7.1 Hits: 3945
Sales report by advisor with average and charts Hits: 6421
Sales report by payment method with charts - V7.1 Hits: 6261
Sales report by clerk with charts - V7.1 Hits: 4821
Sales summary report by category with charts - V7.1 Hits: 5263
Get paid anywhere by credit card using your mobile and Square Hits: 5990
Table of content - FAQ Hits: 28536
Managing inactive customers and deleting them - V7.0 Hits: 7540
Display discount on invoice Hits: 9512
Reprint or email an invoice from a work order in the history Hits: 10417
Modify the logo that appears on the packing shipping slip Hits: 6572
Performing a return on a new, guaranteed or defective Hits: 9147
Use the old core option to manage returns Hits: 8329
Configure the supplier check specification template Hits: 7087
Manage car rentals according to the vehicle’s mileage Hits: 6708
Schedule of rental of tools & equipment in your software Hits: 6921
Create a quick list of preferred items to add to an estimate Hits: 3386
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10887
Understanding the different reminder templates to send Hits: 10009
Activate color labels for the customer's line of credit Hits: 9323
How to Activate and Configure the Cash Drawer? Hits: 6617
Modify/reverse a payment method of invoice before end of day Hits: 8450
How to activate the preventative maintenance by model Hits: 8138
How to add money to your cash drawer during the day Hits: 7297
How to use Gift Cards / Rebate / Discount Hits: 7827
Send statements, estimates and invoices to different email Hits: 13343
How to create a category in GEM-CAR Hits: 16381
How to run Teamviewer - Portable ? Hits: 10225
Wired vs Wireless Networking in the Shop Hits: 6511
How to record payments for a supplier paid by VISA and Mastercard Hits: 6488
Updating Service Packs with Windows 8 Hits: 5949
Updating Service Packs with Windows 7 Hits: 6444
Getting ready to install GEM-CAR Hits: 8203
Importing inventory products from Excel or CSV files Hits: 15254
Canadian Tax rate by province Hits: 8282
Minimum System Requirements Hits: 6332
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7464
GEM-MECANIC Hits: 23285
Taxes configuration by customers Hits: 7590
FAQ by Module | GEM-CAR frequently asked questions Hits: 43932
How to transfer a vehicle/car from one customer to another Hits: 9507
How to transfer a vehicle/car from one customer to another Hits: 4706
Billing with insurance deductible and taxes for a customer Hits: 8145
Configuring GEM-CAR with Terminal Server Hits: 6939
DYMO configuration sticker printer for Bar code & key labels Hits: 8430
Print your label for next service: Oil change label software Hits: 13101
Configuration the Zebra printer: Oil change label stickers Hits: 11277
Data from sales report is different for the same date range Hits: 9415
How to handle a customer's bad debts Hits: 7589
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3159
Printing individual labels for barcodes without a logo/price Hits: 7639
Printing water resistant tire labels with a Zebra Hits: 6622
Printing plasticized tire labels with high-strength glue Hits: 3790
Replacement/alternative parts or alternate products Hits: 12776
Management of delivery orders with multiple addresses Hits: 6777
How to create price matrix? / Setup price matrix Hits: 10594
How to send reminder letters with double-window envelopes Hits: 6720
Fold statements so that they fit in window envelopes Hits: 8954
Truck fleet management with preventative maintenance / PEP Hits: 7032
Vehicle file transfer function using the car’s VIN Hits: 7424
Client’s contact information transfer from 411 USA & CANADA Hits: 6725
Used vehicles-cars/exchanges/consignment with financing Hits: 6887
Problems with management of specific duties,environment fees Hits: 6879
How to configure categories with the general ledger / type Hits: 8872
Reasons that affect the Performance by bay/technician report Hits: 6692
Create tire storage codes with different rates and quantity Hits: 7064
How to print a report for a set of items in a kit Hits: 6549
Transferring parts from the NAPA Prolink site causes issues Hits: 6379
Transferring parts that are not in inventory into DAVE / WHI Hits: 6328
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5766
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7061
Pay a supplier invoice via the cash register / petty cash Hits: 9750
How to enter money in the cash register ? Hits: 8384
How to create a cash register Hits: 7943
Manage NSF check cashing : easy steps Hits: 6300
How to print out a list of detailed invoices with the cost price Hits: 3591
How to change the date format on a particular workstation Hits: 6122
How to change the client number Hits: 3848
Purchasing via the POS and core management Hits: 8080
Validate if your customers are loyal : visits and sales Hits: 4100
Analyze activity and sales per department & job type Hits: 6452
Configure the body/text of an estimate email with a signature Hits: 9040
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4960
Reprint an end-of-day report that is printed/closed Hits: 5804
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3618
How to assign a language of correspondence Hits: 6457
How to add a logo in a reminder letter, e.g.: CAA Hits: 9693
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7887
How to reprint a supplier cheque - V6.0 Hits: 2533
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4890
When making purchases, how not to create all the items on inventory ? Hits: 2449
Change the duration that archives are displayed in history Hits: 4562
Activate or close your cash register at the end of the day Hits: 7455
Configuration to memorize parts on a job like an oil change Hits: 6890
How does GEM-CAR calculate the taxes? Hits: 6071
Manage windshield & glass change/installation with insurance Hits: 6100
Validate if the invoice contains the address (send reminder) Hits: 6670
How to know if a preventive maintenance option is activated Hits: 6809
How to know if a job is still pending in the time stamp/punch clock Hits: 6735
Create used-vehicle stock number via the POS Hits: 7507
Management of multiple tax levels for delivery out of area Hits: 5871
How to deactivate the postal code format to enter a zip code Hits: 6518
Analyzing Sales Report: do you have loyal customer? Hits: 5525
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4484
How to print out and analyze your sales reports Hits: 5253
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4897
Can I Send Reminder Emails? Hits: 8285
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3861
How to print out a supplier cheque journal report - V7.0 Hits: 6960
Generate the age of accounts payable by supplier Hits: 7670
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8315
How to reprint a supplier cheque Hits: 5611
Change order position of your bay in the agenda/calendar Hits: 7429
How to export the items in your inventory to Excel or CSV Hits: 6270
Measure the return on sending customer's reminder by email Hits: 4362
How product categories work Hits: 8314
Reprint an end-of-day report that is printed/closed Hits: 3591
Managing insurance deductibles for insurer files Hits: 6488
How to track your customers number of visits and sales ? - V6.0 Hits: 2605
Simply Accounting and Quickbooks transfer Hits: 8477
How to create your logo by yourself Hits: 6015
How to create or add your logo on your estimate or invoice Hits: 6650
How to invert print and display on the display icon Hits: 5992
How to add information faster and easy GEM-PEN Hits: 3842
How to show the subtotal for each job Hits: 6151
How to change taxes: multiple taxes levels management Hits: 7276
Find your SMTP address - complete List Hits: 20126
SMTP List Hits: 6868
Entering previous account statement amounts and balances Hits: 7640
Print the list of tires required for tomorrow’s appointment Hits: 7577
Entering your SMTP address. E-mail estimates and invoices Hits: 8032
Creating tires in inventory, searching for available tires Hits: 8645
Change, add or modify payment methods : direct deposit Hits: 8361
Creating job packages or kits Hits: 8306
Updating the tire retail prices by make/brand or model Hits: 7138
Use national accounts / third party invoicing Hits: 6680
How to configure and print receipts on a coupon printer. Hits: 8114
Activate parts memory on a job: oil change package Hits: 6960
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7242
Map directions to go from the shop to the customer Hits: 7623
Activate automatic OEM preventative maintenance reminder Hits: 7805
How to create and/or change User Names and PW? Hits: 6734
Search for parts sold to a specific customer in history Hits: 4550
How to download the Internet Explorer 11.0 upgrade Hits: 7340
How to change, modify or see the item cost on the POS window Hits: 9452
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4580
How to activate the Truck Tab for customer vehicle data? Hits: 8670
Create and print a new tire storage label from your software Hits: 9179
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6567
How to improve your computer's performance? Hits: 6527
Receive and enter your purchase invoices via the POS Hits: 7698
Invoice a different bill to or a National Account Hits: 6422
Create GL and payment method for an Account to an Account? Hits: 6842
Display inventory location on a shipping slip Hits: 7043
Put a customer on credit block / pending for credit approval Hits: 6719
Canadian Federal Fuel Taxes Hits: 6801
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6990
Canadian & Quebec taxes on fuel and petroleum products Hits: 6973
Specific Duty & recycling fees for new tire are taxable Hits: 7104
My color printer is very slow, I would like buy a faster one Hits: 5648
How do I manage fuel sales in my GEM-CAR software Hits: 9984
My printer prints my reports and documents outside the page margins Hits: 6381
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6482
Receivables in my End of Day report no longer balance Hits: 7401
Little squares or rectangles are showing on my reports Hits: 6004
Send my invoice to the attention of a specific person Hits: 14748
Register a deposit and collect the balance later Hits: 6724
How can I change font in GEM-CAR Hits: 6939
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8890
Invoices and reports are not printing at the correct printer Hits: 6945
How can I add another customer to the same telephone number? Hits: 6894
Transfer French description from CARQUEST’s Weblink Hits: 7178
Your Sales by Sales Rep report is empty Hits: 5401
The accounts receivable code (AR) no longer works Hits: 10458
Reserve on hold parts, materials, tires for an estimate Hits: 6598
How to set discounts or prices for group or fleet accounts Hits: 6926
Change/modify the credit terms or conditions in your invoice Hits: 7146
Enter a default regional area code, city and province/state Hits: 6306
How do I activate and use the Sort key and quick search Hits: 6241
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7145
Change the internet Login information of your tire supplier Hits: 9568
How to assign price levels and link these to parts and tires Hits: 7461
How can a product be automatically linked or associated Hits: 7775
Printing customer labels for promotions or Christmas cards Hits: 8227
How to create Reminders? Hits: 11096
How to configure security levels by user Hits: 8347
How do I change the promotional message on my invoices. Hits: 6550
How do I print labels for the customer monthly statements? Hits: 9542
What Label model should I purchase for barcode printing? Hits: 5760
Block the software from sending a reminder to a customer Hits: 9822
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4446
How do I enter a tax included dollars amount on an item Hits: 3068
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5692
Are there any user manuals or guides available for GEM-CAR? Hits: 6699
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9659
Measuring Production Performance: Technician/Mechanic Hits: 12336
Billing a commercial customer (taxes, insurance & deductible) Hits: 2711
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9726
When selecting a client, the estimates list does not appear Hits: 9564
Change the work order template for inspection, truck, tires Hits: 10084
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2125
Integrate a catalog/price list products Hits: 9872
Modify/adjust cost price in the history /sales reports / POS Hits: 10827
Find a payment from a supplier invoice: report Hits: 2043
FAQ - Tire Storage Software for tire store and distributor Hits: 14606

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