GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 40151
Early suppliers payment discounts of 2% good or bad? Hits: 1201
Top 10 Tips to reduce your inventory of parts Hits: 1198
GEM-BOOKS - Accounting and payroll software Hits: 2889
Change rate/hourly rate by batch or by category Hits: 1747
Robert Thibert wheel software catalog integration Hits: 2435
Create a list of customers to check if someone cancels their appointment ? Hits: 1636
Add a personalized field to a customer file or in the company Hits: 1625
Print a customer list with detail of their vehicle Hits: 1600
Changing the default quantity of a product when adding it to the POS Hits: 1693
Hide / display de quantities on the delivery / packing slip Hits: 1717
GEM-CAR provides free accounting software solutions? Hits: 10025
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3441
Acomba - recommended accounting software Hits: 3310
Quickbooks: accounting software compatible with GEM-CAR Hits: 3530
10.5 Reasons for using the GEM-CAR calendar Hits: 2149
Tax settings : Special configurations Hits: 2534
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3169
How to manage / calculate / generate Administrative Fees ? Hits: 2983
How to export data from CARS to GEM-CAR Hits: 2352
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2326
Set deductible Hits: 2296
Printing the rental agreement Hits: 2396
Fuel sales report Hits: 2380
How to search for an alternative part from the POS Hits: 2705
Set reminder for driver's license renewal Hits: 2546
Show preventative maintenance as a popup in the POS Hits: 2676
Specific duty of tire sales report Hits: 2426
Updating the 9 price level from an Excel file Hits: 2585
Printing colored labels by season Hits: 2234
Creation of linked product as "Specific duty" Hits: 2359
Linking specific duties Hits: 2484
Where to save tire size front and rear in the customer file Hits: 2212
Sales report and statistics Hits: 2457
Searching from the POS for customer by name or other criteria Hits: 2381
How to access main customer information in one click in the POS Hits: 2704
Print timestamp on the invoice Hits: 2757
How to pay a bill using multiple payment modes Hits: 2561
How to access the supplier list from the POS in 1 click Hits: 2329
Setting default GL ledger Hits: 2293
Setting the tax level by supplier Hits: 2234
How to change the time range for invoices displayed in history Hits: 2289
Template for supplier importation Hits: 2374
You don't have Excel, use a CSV file Hits: 3371
How to show all 9 level of pricing in the POS for 1 item Hits: 2520
Configuration of a file with the right column header Hits: 2291
How to set the 9 levels of pricing in the inventory Hits: 2478
How to search for the list of package from the POS Hits: 2226
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2409
How to add a part and a quick tip to add multiple parts Hits: 2383
How to scan the VIN from the punch Hits: 2486
How to add a reminder from the punch Hits: 2296
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2241
Configuration of the color code for the status of a job Hits: 2615
How does the supervisor window work to correct timestamp Hits: 2403
Top 10.5 reasons to use the punch clock Hits: 2136
How to loan money to an employee and keep trace Hits: 2063
How the next visit is planned automatically by the software Hits: 2042
How to see the history of the vehicle from all owners Hits: 2082
How to add an option to the vehicle Hits: 2191
How to add a picture of the car Hits: 2324
How to leave a trace that you have returned tires to the customer Hits: 2024
Used car inventory value Hits: 2118
How to track the cost of a vehicle: purchase and repair Hits: 2028
Printing tire labels using different colors by season Hits: 1974
Selling your shop/garage: ensure a healthy transition Hits: 1854
Tire size list from the storage Hits: 2936
Tire storage value for insurance Hits: 2057
How do I know if a customer has tires in storage Hits: 1874
Tire Storage Configuration Hits: 2566
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2045
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 1916
How to add a personalized link Hits: 1903
How to change the back color of the invoice Hits: 2009
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 1899
How to access other distributors from the POS: using the right click Hits: 1830
Activate your CARFAX VIN decoder Hits: 2740
Activating Mitchell labor transfer Hits: 2463
Activate your ALL DATA labor transfer from the POS Hits: 1869
How does the search icon works Hits: 1958
How to change the customer’s vehicle on an existing estimate Hits: 3448
How to make a customer tax exempt? Hits: 1786
Automatic spellcheck in GEM-CAR Hits: 2000
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 1802
How to use NAPA VIN decoder vs CARFAX Hits: 2493
Internal client configuration for invoices without sales Hits: 2539
How to read tire sizes? Hits: 2269
Punch window report for the payroll Hits: 1818
Use & associate/link an associated product: Specific Duty Hits: 2565
Configuration of the workshop equipment Hits: 2511
Management of steps/status & classification of estimates Hits: 1836
Order note / title to manage promise time Hits: 1969
Configuration of Environmental Management Fee (EMF) Hits: 2153
How to change the default value for oil changes Hits: 1918
How to re-print an already printed / closed end of day report Hits: 1890
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1766
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2239
Add a new internet distributor/supplier for parts catalog Hits: 2671
Connecting multiple users on the same Internet catalogue distributor Hits: 1909
How to manage NSF Hits: 2009
Quickly find an appointment for a customer booking Hits: 2024
Access a UCDA Car Sale Contract Hits: 1954
The Cost Price does not Show in the Point of Sale Hits: 1827
Sales and Purchases in Foreign Currencies - Exchange Hits: 1892
Stock you filter inventory based on make and model not ABC Hits: 1927
List of new customers in a month to sent promotion Hits: 1825
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 1895
Configure and use AutoServe1 inspection sheets Hits: 2065
Inventory Transaction: purchases, sold, manual adjustment Hits: 1970
How to return unused products from your inventory Hits: 1926
Partial Payments with Discount to Suppliers Hits: 1804
Quick access to kits from POS Hits: 2177
Adding or creating a barcode to a product Hits: 2091
Use multiple monitor on the cloud using RDP Hits: 1853
History a vehicle vs the history of a customer's vehicle Hits: 2674
Advance Kits for wheels : pros and cons Hits: 1988
The GEM-2D : New wireless barcode reader 2D Hits: 2405
List Oil change label model with or without logo for Zebra Hits: 1984
Label model with barcode for inventory Hits: 2190
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2265
Does GEM-CAR offer a complete accounting software solution ? Hits: 2203
Payroll Software Module : Save Time and Money Hits: 2872
generate automatic purchase order using the minimum quantity Hits: 2364
Set minimum and maximum quantity in a product / inventory Hits: 2381
View a list of item were the stock level is bellow minimum Hits: 2405
How to Configure GEM-LINK? Hits: 1909
Transfer data history from over 100 repair shop software/SMS Hits: 3390
Default label configuration for GEM-CAR barcode size Hits: 2182
Demographic sales report and zip code / postal code structure Hits: 2761
How to delete unused products Hits: 3588
How to generate an inventory report Hits: 2168
How to configure GEM-CAR to use a multi-tray printer Hits: 2473
Export or print out a list of customers emails Hits: 2757
Activate your spell check in GEM-CAR using Windows 10 Hits: 1757
Example of recommended inspections for specific types of jobs Hits: 2204
Re-activate/bring back inspection sheets lost after update Hits: 2196
How to display entry and exit mileage on estimates/invoices Hits: 2302
Double-click in the calendar to expand long notes Hits: 2087
Activate an existing yet inactive tire storage Hits: 2124
Remove outdated estimates Hits: 2090
How to activate your shop's SiriusXM account? Hits: 3264
How to activate and use GEM-SCAN - Version 13 Hits: 3259
First Remote Connection Procedure: Cloud Hits: 2343
How to locate individual customers from your sales report Hits: 1835
How to activate existing but inactive tire storage Hits: 2791
Dispatch module Hits: 1966
Change matrix of groups/items that already are in inventory Hits: 4238
Removing the blank space at the bottom of your invoice Hits: 2090
Automatically schedule jobs in the calendar from punch clock Hits: 1930
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2235
Setting a default printer in Windows 10 Hits: 2482
How to take out a list of tire storage Hits: 3747
How to make end of day of payables Hits: 2358
Associate an inspection report with a job: GEM-WORK Hits: 2413
Hourly labor cost, how to do the math Hits: 2289
Multi-window/screen : open calendar/point of sale and check Hits: 2226
Add overpayment (deposit) as a credit in receivables Hits: 2560
Transfering parts from the NAPA PROLINK website is a problem? Hits: 1975
Taking out an inventory transaction report Hits: 5171
Account receivable analysis and aging report for customers Hits: 2674
How to add a Hybrid or Electric vehicle model Hits: 2176
End of the month procedure Hits: 3820
How to generate a list of customers with upcoming reminders Hits: 2300
Punch Clock : What is the "Stop" button for? Hits: 2890
How to save reports and files from Cloud to your local drive Hits: 2531
How to add kits faster in an estimate Hits: 2345
How to use the fast order feature of Napa Prolink SE Hits: 3056
GEM-CONNECT module : procedures Hits: 1694
Start selling tires online: TireConnect catalog integration Hits: 3941
Tire search Hits: 2418
Validation of QST and GST numbers: It is your responsibility Hits: 10313
How to setup GEM-MONEY Hits: 5339
How to update GEM-CAR Hits: 1714
Procedure to print a vehicle's sale contract Hits: 3228
How to send an e-mail and print an invoice at the same time Hits: 2371
How to configure GEM-CHAT - live chat software in your SMS Hits: 4300
How to set a fixed price on an oil change kit Hits: 3282
Manage NSF and how to put the transaction back in receivable Hits: 2960
Add style and colors to notes and internal memos Hits: 2959
How to integrate AllData automotive labor guide to GEM-CAR Hits: 4864
How to manage different products and job categories Hits: 4378
How to get a customer list with a vehicle Hits: 3019
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3212
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 3925
How to find a customer's postal code in the POS (12.0.0) Hits: 3312
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3610
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3121
How to view the POS in full screen (12.0.0) Hits: 3794
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3437
Vehicle importation Hits: 3307
How to change the POS icons Hits: 3439
Email addresses by advisor Hits: 2509
Tire storage tip: printing colored labels Hits: 3003
Change the message at the bottom of account statements Hits: 2632
Why aren't the distributions and sales reports balancing? Hits: 3669
GL configuration by department Hits: 2943
Incorrect inventory tracking, possible causes? Hits: 3577
How to track payment history of a specific customer. Hits: 2968
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4004
Multi-location/Multi-enterprise: configuration & options Hits: 3496
Tax table calculation by province for Canada Hits: 3404
Updating to version 11.0.6 Hits: 3540
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5093
List of Shop Management Software: automated data conversion Hits: 3727
New Internet links available in GEM-LINK Hits: 6384
How to track deleted item Hits: 3483
Select different Invoice model/template: fuel, distribution Hits: 4766
Promotional plastic key chain with bar code to open a file Hits: 4933
How to set up an account with Partstech Hits: 5797
GEM-CARD : Credit Card Processing Program Benefits Hits: 5554
How to calculate the cost of your shop supply and apply it Hits: 3897
Inventory adjustment value to do in your accounting Software Hits: 2939
Looking for an invoice by product number Hits: 3242
How to calculate the cost on a job in an estimate / work order ? Hits: 3179
How to calculate the cost and your margin on the workshop equipment? Hits: 3288
Unblock An Order Hits: 3140
How To Change The Product Code? Hits: 3168
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6590
GEM-CHECK Digital Inspection Module Hits: 4358
Transactions for your accounting software for reconciliation Hits: 9331
Change, hide or display the hourly labor rate on invoices Hits: 10011
Add a job to a quote so it doesn't show in the punch clock Hits: 3630
How to add a new customer? Hits: 6688
How to print out the summary of tax distributions report on purchases? Hits: 3559
How to print in black and white and both sides of paper? Hits: 4058
The power of text messaging (SMS) from GEM-CAR Hits: 6326
How to setup and print your key tags? Hits: 5612
Performance report by work bay / technician and payroll Hits: 7246
How to bill a linked customer (e.g. Insurance)? Hits: 4043
How to link a kit to your tire categories? Hits: 4896
How to update the products price by applying a new matrix? Hits: 3751
How to schedule a long job in the Calendar? Hits: 3121
How to setup and use the card processing terminal? Hits: 3824
How to print a statement with detailed payments? Hits: 5263
How to activate and configure Worldpac SpeedDial? Hits: 7973
How to generate a discount on an account receivable? Hits: 3627
How to setup and use your barcode reader? Hits: 6400
How to change and manage the taxes Hits: 3296
How to change the font size of the legal text on the invoice? Hits: 4931
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 4783
Display only available inventory in search results window Hits: 4497
Detailed internal work report Hits: 4911
How to generate a core to return? Hits: 4879
Where to find the local & direct phone lines for Support? Hits: 4623
How to transfer a tire storage to another vehicle? Hits: 6545
Yearly sales report for a product through the Inventory window (New) Hits: 5313
Is the deposit taxable or not, and what is its cost? Hits: 2923
Understanding product types of job/products in inventory V6.0 Hits: 2831
Post a supplier bill with parts used in multiple Work Orders Hits: 2954
How to disconnect a user? Hits: 2917
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 3886
How to export Invoicing transactions to TEXT files Hits: 2901
New core tracking system! Hits: 4768
How to disable CARFAX for a specific customer Hits: 4620
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5008
Display an alternate delivery address on the invoice Hits: 4742
Invoice with a past date and limit how far you can go Hits: 2844
What's the visual aid to know that hours have been modified? Hits: 4294
Search customer by plate from the "License" field Hits: 4118
Inventory report by line code (9.1+) Hits: 3811
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4416
The meaning of the color codes in the Point of Sale Hits: 5740
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4609
Promised time : where do we put it in the POS Hits: 2990
How do we know in which bin to place the parts that are received for a job? Hits: 3105
Update 411 in GEM-CAR Hits: 3352
Configuration of General Information Hits: 6206
ML - Sharing History Hits: 6606
FAQ : Managing inventory using Min / Max Hits: 7935
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 2992
How to setup and use National Accounts Hits: 4101
Management of National Accounts Hits: 3595
How to use IP address on station(s) to speed up the connection to server? Hits: 3962
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2807
Pay Supplier by Credit Card Hits: 4191
2 free alternatives when you don`t have Excel Hits: 5415
GEM-CAR Hits: 3578
Where to place the license file and what it is? Hits: 3537
How to change a payment method on an invoice before the end of day Hits: 3803
How to connect to the cloud using your tablet or phone Hits: 3994
Setup your SMTP server to send email (change/edit password) Hits: 5154
Age Of Account Transfer or importation of receivable from Excel Hits: 4205
Reformatting accounting aging to import receivable in Excel Hits: 4030
Vehicle Makes and Models Management Hits: 3466
How to add item to drop down menu with no spy glass Hits: 3551
How to print vehicle list by customer? Hits: 3270
How to work with GEM-CAR from home/remote: free option Hits: 9187
Used Car Module: New classification feature added Hits: 5490
How to quickly create an invoice? (5 steps) Hits: 3409
Printing multiple copies of invoices Hits: 6765
Create a kit from the Point of Sale Hits: 5332
How to integrate and use NAPA Prolink SE? Hits: 5499
Term & Condition for GEM-TIRE Hits: 3238
Save a copy of estimates sent by email Hits: 3106
Vehicle down time analysis report Hits: 3348
Actions that cause an unbalanced inventory Hits: 3703
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3672
End of the month procedure for accounting & reporting Hits: 6554
How to export/import customers/suppliers/ from Acomba Hits: 5351
How to share a printer Hits: 3496
When managing utility bills choose: apply taxes or not Hits: 5173
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6428
Top reasons why our customers aren't using a bridge Hits: 8935
Changing the customer of an existing estimate Hits: 2824
How to reprint a supplier cheque Hits: 3088
Search by license plate number with CARFAX Hits: 4719
CARFAX - End user license agreement / Terms and conditions Hits: 3550
Create step / classification of the quote Hits: 3943
How to search a customer by vehicle informations Hits: 6050
How to make a partial payment on a supplier invoice Hits: 6388
How to bill the tax only on the invoice Hits: 5551
How to change a supplier number Hits: 6560
How to merge the vehicles of a customer (with their history) Hits: 7815
Create or modify a bank used for supplier payment Hits: 6152
Set default option automatically Hits: 6212
Set Miles or KM by default Hits: 6299
Print customer aging Hits: 6022
How to create a bloc to manage training / holiday Hits: 6142
Block management in the calendar for training & holiday Hits: 5769
How to configure and link properly your GL accounts? Hits: 6141
How to import GL accounts from excel file? Hits: 6518
How to make a tax only invoice? Hits: 4726
How to create a new product in the POS screen? Hits: 6984
FAQ Acomba Hits: 8649
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8620
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23221
Multi-Location Hits: 7111
FAQ GEM-CLOUD Hits: 7850
FAQ Production Module Hits: 7234
FAQ Transmission Module Hits: 6796
FAQ Automotive Club Hits: 2616
FAQ Automotive Club Module Hits: 7650
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12802
FAQ Hosting Solution Hits: 6020
Retreading Module Hits: 9703
GPS Tracking Hits: 7179
Supplier Importation / Exportation Hits: 2479
FAQ Help Hits: 3521
FAQ Unit cost analysis Hits: 7504
FAQ Truck Management with specific options Hits: 2558
FAQ Government Inspection Hits: 7818
FAQ Distribution Hits: 3298
FAQ Supplier Importation/Exportation Hits: 7574
FAQ Survey Hits: 8902
Fuel Module Configuration Hits: 2518
Creating bank and payment method for supplier payment Hits: 7953
FAQ Customer Importation | Import data from repair shop software Hits: 18899
How to block invoicing if the credit limit is reached? Hits: 3070
FAQ_ Printing Cheque/Check Hits: 9974
Remote Hits: 2476
SMS Benefits and limitation Hits: 5969
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3696
FAQ Reminders Hits: 3094
Reporting Receivables\Payables Hits: 5665
Reporting Sales Hits: 4914
Reporting Customers Hits: 6504
FAQ Invoices Hits: 4166
FAQ Customer Management | GEM-CAR manage customer Hits: 18963
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6662
How to change a customer number / How to merge clients Hits: 6525
AVR. labels for tire storage Hits: 7079
Planning Hits: 2529
End Of Day Hits: 3558
FAQ Special Tire Search by Criteria Hits: 12812
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13202
Tire National Account Management software - HELP Hits: 13831
Tax Management Hits: 7134
FAQ Group Discount Hits: 8452
FAQ Product Importation/exportation Hits: 2863
How to do manual supplier invoice entry? Hits: 4629
Price Matrix Hits: 3024
FAQ Linked Product Hits: 2924
FAQ Oil Change Management Hits: 3452
FAQ Kit Management Hits: 3104
Creating Product Hits: 3327
FAQ configuration of Categories and Type of Categories Hits: 3287
GEM-CLOUD Hits: 2943
List Of Options of the General Information - Option List Hits: 8828
Point of sale general Information Hits: 6488
faq Local Configuration Hits: 7502
FAQ Glass Module Hits: 8060
FAQ Fuel Module Hits: 7995
FAQ Tire Module Hits: 8885
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7554
FAQ Payables Hits: 5671
Configure multiple currencies for supplier purchases Hits: 5639
How to duplicate an invoice Hits: 2506
How to cancel / reverse an invoice Hits: 2952
Reporting Module Hits: 2872
FAQ - Punch Clock Hits: 4862
FAQ Vehicle File Hits: 6033
Verbal Approval Hits: 2952
FAQ Used Car Module Hits: 3952
FAQ Courtesy Car and Rental Software module Hits: 7504
FAQ - Part Return and Core Management Hits: 3290
FAQ - Internet Ordering Hits: 3069
FAQ Signature Pad Hits: 4201
FAQ GEM-WORK Hits: 3454
FAQ Sending Text message / SMS Hits: 3394
Work Order Hits: 3548
FAQ Agenda Hits: 13613
FAQ Quotation / Estimate Hits: 13850
Security Hits: 7346
Reports - End of fiscal year Hits: 4881
How to send / e-mail account statements - Hits: 7138
How to cancel / reverse account receivables payment Hits: 6242
Report: Account payables analysis on specific date Hits: 3848
The punch clock: procedure to put a job on Standby Hits: 5716
Express End of Day : to speed up the process Hits: 5935
GL: General Ledger Chart of Accounts Numbering System Hits: 11703
Example Hits: 2890
How to input a payroll transaction at the end of the month Hits: 5853
Internal note vs memo Hits: 2549
Easy module for national account management and follow up Hits: 6155
Reminders and statements blocked by your e-mail provider Hits: 6335
How to perform " End of day " procedure and why Hits: 6837
Set / assign GL account to a category Hits: 6600
How to create add modify GL account Hits: 6654
How to change the mileage in the vehicle's file? Hits: 6603
IMPORTANT: How to perform a backup of your database? Hits: 8003
How to configure / add / modify personalized links? Hits: 5438
How to change the duration of an appointment in the calendar Hits: 2955
Detailed or summary distribution report of transactions Hits: 5661
How to send your account sattements by e-mail / mail (display and print) Hits: 8398
FAQ Accounting Hits: 11885
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6808
How to set tax rate in the USA Hits: 6007
How to modify your account statement? Hits: 4299
How to configure ZEBRA printer in GEM-CAR? Hits: 6282
How to install ribbon for ZEBRA GX420T ? Hits: 6016
How to setup and use GEM-GLASS? Hits: 3434
How to configure, activate and use shop supplies? Hits: 7834
Refresh button in the punch module. Hits: 6469
How to print customer label directly from customer's file? Hits: 5793
How to add a document to a vehicle file? Hits: 6318
How to disable shop supplies for particular job? Hits: 6056
How to change your wallpaper/backdrop in GEM-CAR? Hits: 5876
How to change the date of an invoice? Hits: 6718
How to print customer labels? / Customer report by visits. Hits: 8634
Cancel a payment on an invoice when the end of day is done Hits: 4922
How to change payment method on an invoice before the end of day Hits: 1846
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2343
Reference, who reffered us to you? Hits: 3101
Verbal authorization Hits: 6551
Total invoice search - V7.1 Hits: 5881
How to verify is your period is balanced Hits: 5841
Rental module - V7.1 Hits: 3116
E-mail List report for customers with active e-mail address Hits: 3610
FAQ GEM-CAR Configuration Hits: 9647
FAQ Inventory Hits: 4347
FAQ Cash Register Hits: 3615
FAQ Point of sale (POS) Old Hits: 3717
Analyze report for SMS / text message sent Hits: 8342
On screen signature / activate electronic signature Hits: 8542
How to purchase used vehicle and add it to the inventory? Hits: 5958
How to create special category for used vehicles? Hits: 7039
Suggested purchase list - color code Hits: 5954
How to send text messages from your Shop Management Software Hits: 5629
How to send SMS messages Hits: 3520
How to create SMS templates Hits: 6874
How to activate the SMS function for a particular customer Hits: 4875
Summary of new customers with charts - V7.0 Hits: 3526
Sales analysis report with charts - V7.0 Hits: 4454
Monthly / Yearly sales report with charts - V7.0 Hits: 7410
Monthly sales report by product with charts - V7.0 Hits: 4937
Advertising on invoices - V7.1 Hits: 3560
Sales report by advisor with average and charts Hits: 5912
Sales report by payment method with charts - V7.1 Hits: 5712
Sales report by clerk with charts - V7.1 Hits: 4368
Sales summary report by category with charts - V7.1 Hits: 4742
Get paid anywhere by credit card using your mobile and Square Hits: 5519
Table of content - FAQ Hits: 27683
Managing inactive customers and deleting them - V7.0 Hits: 6920
Display discount on invoice Hits: 8289
Reprint or email an invoice from a work order in the history Hits: 9024
Modify the logo that appears on the packing shipping slip Hits: 6016
Performing a return on a new, guaranteed or defective Hits: 8204
Use the old core option to manage returns Hits: 7628
Configure the supplier check specification template Hits: 6603
Manage car rentals according to the vehicle’s mileage Hits: 6144
Schedule of rental of tools & equipment in your software Hits: 6321
Create a quick list of preferred items to add to an estimate Hits: 2998
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 9583
Understanding the different reminder templates to send Hits: 9176
Activate color labels for the customer's line of credit Hits: 8437
How to Activate and Configure the Cash Drawer? Hits: 6140
Modify/reverse a payment method of invoice before end of day Hits: 7880
How to activate the preventative maintenance by model Hits: 7429
How to add money to your cash drawer during the day Hits: 6752
How to use Gift Cards / Rebate / Discount Hits: 7287
Send statements, estimates and invoices to different email Hits: 11706
How to create a category in GEM-CAR Hits: 15406
How to run Teamviewer - Portable ? Hits: 8944
Wired vs Wireless Networking in the Shop Hits: 6016
How to record payments for a supplier paid by VISA and Mastercard Hits: 5944
Updating Service Packs with Windows 8 Hits: 5569
Updating Service Packs with Windows 7 Hits: 5942
Getting ready to install GEM-CAR Hits: 7642
Importing inventory products from Excel or CSV files Hits: 13353
Canadian Tax rate by province Hits: 6905
Minimum System Requirements Hits: 5525
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 6860
GEM-MECANIC Hits: 20990
Taxes configuration by customers Hits: 7070
FAQ by Module | GEM-CAR frequently asked questions Hits: 40741
How to transfer a vehicle/car from one customer to another Hits: 8529
How to transfer a vehicle/car from one customer to another Hits: 3885
Billing with insurance deductible and taxes for a customer Hits: 7531
Configuring GEM-CAR with Terminal Server Hits: 6420
DYMO configuration sticker printer for Bar code & key labels Hits: 7749
Print your label for next service: Oil change label software Hits: 11525
Configuration the Zebra printer: Oil change label stickers Hits: 10452
Data from sales report is different for the same date range Hits: 8617
How to handle a customer's bad debts Hits: 6980
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2765
Printing individual labels for barcodes without a logo/price Hits: 7125
Printing water resistant tire labels with a Zebra Hits: 5962
Printing plasticized tire labels with high-strength glue Hits: 3385
Replacement/alternative parts or alternate products Hits: 11171
Management of delivery orders with multiple addresses Hits: 6313
How to create price matrix? / Setup price matrix Hits: 9524
How to send reminder letters with double-window envelopes Hits: 6234
Fold statements so that they fit in window envelopes Hits: 8482
Truck fleet management with preventative maintenance / PEP Hits: 6347
Vehicle file transfer function using the car’s VIN Hits: 6829
Client’s contact information transfer from 411 USA & CANADA Hits: 6333
Used vehicles-cars/exchanges/consignment with financing Hits: 6278
Problems with management of specific duties,environment fees Hits: 6390
How to configure categories with the general ledger / type Hits: 8289
Reasons that affect the Performance by bay/technician report Hits: 6228
Create tire storage codes with different rates and quantity Hits: 6591
How to print a report for a set of items in a kit Hits: 6009
Transferring parts from the NAPA Prolink site causes issues Hits: 6023
Transferring parts that are not in inventory into DAVE / WHI Hits: 5960
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5336
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6563
Pay a supplier invoice via the cash register / petty cash Hits: 8860
How to enter money in the cash register ? Hits: 7687
How to create a cash register Hits: 7308
Manage NSF check cashing : easy steps Hits: 5888
How to print out a list of detailed invoices with the cost price Hits: 3245
How to change the date format on a particular workstation Hits: 5655
How to change the client number Hits: 3339
Purchasing via the POS and core management Hits: 7445
Validate if your customers are loyal : visits and sales Hits: 3746
Analyze activity and sales per department & job type Hits: 5827
Configure the body/text of an estimate email with a signature Hits: 8173
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4621
Reprint an end-of-day report that is printed/closed Hits: 5317
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3085
How to assign a language of correspondence Hits: 5966
How to add a logo in a reminder letter, e.g.: CAA Hits: 8585
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7400
How to reprint a supplier cheque - V6.0 Hits: 2162
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4487
When making purchases, how not to create all the items on inventory ? Hits: 2079
Change the duration that archives are displayed in history Hits: 4051
Activate or close your cash register at the end of the day Hits: 6707
Configuration to memorize parts on a job like an oil change Hits: 6344
How does GEM-CAR calculate the taxes? Hits: 5633
Manage windshield & glass change/installation with insurance Hits: 5718
Validate if the invoice contains the address (send reminder) Hits: 6152
How to know if a preventive maintenance option is activated Hits: 6325
How to know if a job is still pending in the time stamp/punch clock Hits: 6177
Create used-vehicle stock number via the POS Hits: 6877
Management of multiple tax levels for delivery out of area Hits: 5442
How to deactivate the postal code format to enter a zip code Hits: 6079
Analyzing Sales Report: do you have loyal customer? Hits: 4785
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4128
How to print out and analyze your sales reports Hits: 4830
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4368
Can I Send Reminder Emails? Hits: 7531
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3528
How to print out a supplier cheque journal report - V7.0 Hits: 6449
Generate the age of accounts payable by supplier Hits: 6652
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7603
How to reprint a supplier cheque Hits: 5086
Change order position of your bay in the agenda/calendar Hits: 6114
How to export the items in your inventory to Excel or CSV Hits: 5730
Measure the return on sending customer's reminder by email Hits: 3974
How product categories work Hits: 7285
Reprint an end-of-day report that is printed/closed Hits: 3276
Managing insurance deductibles for insurer files Hits: 5981
How to track your customers number of visits and sales ? - V6.0 Hits: 2232
Simply Accounting and Quickbooks transfer Hits: 7544
How to create your logo by yourself Hits: 5632
How to create or add your logo on your estimate or invoice Hits: 6244
How to invert print and display on the display icon Hits: 5556
How to add information faster and easy GEM-PEN Hits: 3460
How to show the subtotal for each job Hits: 5687
How to change taxes: multiple taxes levels management Hits: 6733
Find your SMTP address - complete List Hits: 18939
SMTP List Hits: 5946
Entering previous account statement amounts and balances Hits: 7101
Print the list of tires required for tomorrow’s appointment Hits: 7021
Entering your SMTP address. E-mail estimates and invoices Hits: 7394
Creating tires in inventory, searching for available tires Hits: 8085
Change, add or modify payment methods : direct deposit Hits: 7693
Creating job packages or kits Hits: 7758
Updating the tire retail prices by make/brand or model Hits: 6562
Use national accounts / third party invoicing Hits: 6273
How to configure and print receipts on a coupon printer. Hits: 7545
Activate parts memory on a job: oil change package Hits: 6442
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6754
Map directions to go from the shop to the customer Hits: 7110
Activate automatic OEM preventative maintenance reminder Hits: 7106
How to create and/or change User Names and PW? Hits: 6186
Search for parts sold to a specific customer in history Hits: 4231
How to download the Internet Explorer 11.0 upgrade Hits: 6784
How to change, modify or see the item cost on the POS window Hits: 8457
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4175
How to activate the Truck Tab for customer vehicle data? Hits: 7931
Create and print a new tire storage label from your software Hits: 8727
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 5965
How to improve your computer's performance? Hits: 5881
Receive and enter your purchase invoices via the POS Hits: 7317
Invoice a different bill to or a National Account Hits: 6021
Create GL and payment method for an Account to an Account? Hits: 6384
Display inventory location on a shipping slip Hits: 6449
Put a customer on credit block / pending for credit approval Hits: 6326
Canadian Federal Fuel Taxes Hits: 6387
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6426
Canadian & Quebec taxes on fuel and petroleum products Hits: 6393
Specific Duty & recycling fees for new tire are taxable Hits: 6561
My color printer is very slow, I would like buy a faster one Hits: 5289
How do I manage fuel sales in my GEM-CAR software Hits: 9042
My printer prints my reports and documents outside the page margins Hits: 5826
My logo looks fuzzy and/or stretched and/or too large or small Hits: 5922
Receivables in my End of Day report no longer balance Hits: 6845
Little squares or rectangles are showing on my reports Hits: 5581
Send my invoice to the attention of a specific person Hits: 14312
Register a deposit and collect the balance later Hits: 6354
How can I change font in GEM-CAR Hits: 6485
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8249
Invoices and reports are not printing at the correct printer Hits: 6478
How can I add another customer to the same telephone number? Hits: 6429
Transfer French description from CARQUEST’s Weblink Hits: 6656
Your Sales by Sales Rep report is empty Hits: 4909
The accounts receivable code (AR) no longer works Hits: 9597
Reserve on hold parts, materials, tires for an estimate Hits: 6065
How to set discounts or prices for group or fleet accounts Hits: 6497
Change/modify the credit terms or conditions in your invoice Hits: 6582
Enter a default regional area code, city and province/state Hits: 5921
How do I activate and use the Sort key and quick search Hits: 5849
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6628
Change the internet Login information of your tire supplier Hits: 8829
How to assign price levels and link these to parts and tires Hits: 6860
How can a product be automatically linked or associated Hits: 7230
Printing customer labels for promotions or Christmas cards Hits: 7642
How to create Reminders? Hits: 10121
How to configure security levels by user Hits: 7142
How do I change the promotional message on my invoices. Hits: 6132
How do I print labels for the customer monthly statements? Hits: 8742
What Label model should I purchase for barcode printing? Hits: 5357
Block the software from sending a reminder to a customer Hits: 8833
How to perform a fiscal year-end or enter the current fiscal period? Hits: 3923
How do I enter a tax included dollars amount on an item Hits: 2673
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 4839
Are there any user manuals or guides available for GEM-CAR? Hits: 6060
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 8781
Measuring Production Performance: Technician/Mechanic Hits: 11212
Billing a commercial customer (taxes, insurance & deductible) Hits: 1993
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8526
When selecting a client, the estimates list does not appear Hits: 8321
Change the work order template for inspection, truck, tires Hits: 8771
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1491
Integrate a catalog/price list products Hits: 8616
Modify/adjust cost price in the history /sales reports / POS Hits: 9294
Find a payment from a supplier invoice: report Hits: 1564
FAQ - Tire Storage Software for tire store and distributor Hits: 13596

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