GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 44092
Early suppliers payment discounts of 2% good or bad? Hits: 1718
Top 10 Tips to reduce your inventory of parts Hits: 1688
GEM-BOOKS - Accounting and payroll software Hits: 3707
Change rate/hourly rate by batch or by category Hits: 2263
Robert Thibert wheel software catalog integration Hits: 3075
Create a list of customers to check if someone cancels their appointment ? Hits: 2094
Add a personalized field to a customer file or in the company Hits: 2063
Print a customer list with detail of their vehicle Hits: 2173
Changing the default quantity of a product when adding it to the POS Hits: 2210
Hide / display de quantities on the delivery / packing slip Hits: 2232
GEM-CAR provides free accounting software solutions? Hits: 11288
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4138
Acomba - recommended accounting software Hits: 4158
Quickbooks: accounting software compatible with GEM-CAR Hits: 4258
10.5 Reasons for using the GEM-CAR calendar Hits: 2650
Tax settings : Special configurations Hits: 3072
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4098
How to manage / calculate / generate Administrative Fees ? Hits: 3674
How to export data from CARS to GEM-CAR Hits: 2976
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2762
Set deductible Hits: 2817
Printing the rental agreement Hits: 2899
Fuel sales report Hits: 2990
How to search for an alternative part from the POS Hits: 3185
Set reminder for driver's license renewal Hits: 3145
Show preventative maintenance as a popup in the POS Hits: 3221
Specific duty of tire sales report Hits: 2919
Updating the 9 price level from an Excel file Hits: 3052
Printing colored labels by season Hits: 2709
Creation of linked product as "Specific duty" Hits: 2837
Linking specific duties Hits: 2921
Where to save tire size front and rear in the customer file Hits: 2709
Sales report and statistics Hits: 2877
Searching from the POS for customer by name or other criteria Hits: 2864
How to access main customer information in one click in the POS Hits: 3234
Print timestamp on the invoice Hits: 3315
How to pay a bill using multiple payment modes Hits: 2980
How to access the supplier list from the POS in 1 click Hits: 2843
Setting default GL ledger Hits: 2709
Setting the tax level by supplier Hits: 2604
How to change the time range for invoices displayed in history Hits: 2819
Template for supplier importation Hits: 2648
You don't have Excel, use a CSV file Hits: 3812
How to show all 9 level of pricing in the POS for 1 item Hits: 3036
Configuration of a file with the right column header Hits: 2784
How to set the 9 levels of pricing in the inventory Hits: 2954
How to search for the list of package from the POS Hits: 2597
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2962
How to add a part and a quick tip to add multiple parts Hits: 2679
How to scan the VIN from the punch Hits: 2998
How to add a reminder from the punch Hits: 2798
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2693
Configuration of the color code for the status of a job Hits: 3080
How does the supervisor window work to correct timestamp Hits: 2857
Top 10.5 reasons to use the punch clock Hits: 2584
How to loan money to an employee and keep trace Hits: 2442
How the next visit is planned automatically by the software Hits: 2456
How to see the history of the vehicle from all owners Hits: 2522
How to add an option to the vehicle Hits: 2655
How to add a picture of the car Hits: 2888
How to leave a trace that you have returned tires to the customer Hits: 2450
Used car inventory value Hits: 2470
How to track the cost of a vehicle: purchase and repair Hits: 2463
Printing tire labels using different colors by season Hits: 2315
Selling your shop/garage: ensure a healthy transition Hits: 2164
Tire size list from the storage Hits: 3463
Tire storage value for insurance Hits: 2378
How do I know if a customer has tires in storage Hits: 2199
Tire Storage Configuration Hits: 2850
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2488
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2237
How to add a personalized link Hits: 2248
How to change the back color of the invoice Hits: 2475
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2242
How to access other distributors from the POS: using the right click Hits: 2214
Activate your CARFAX VIN decoder Hits: 3072
Activating Mitchell labor transfer Hits: 2817
Activate your ALL DATA labor transfer from the POS Hits: 2340
How does the search icon works Hits: 2306
How to change the customer’s vehicle on an existing estimate Hits: 4062
How to make a customer tax exempt? Hits: 2093
Automatic spellcheck in GEM-CAR Hits: 2312
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2153
How to use NAPA VIN decoder vs CARFAX Hits: 3008
Internal client configuration for invoices without sales Hits: 2891
How to read tire sizes? Hits: 3073
Punch window report for the payroll Hits: 2139
Use & associate/link an associated product: Specific Duty Hits: 2852
Configuration of the workshop equipment Hits: 2728
Management of steps/status & classification of estimates Hits: 2033
Order note / title to manage promise time Hits: 2156
Configuration of Environmental Management Fee (EMF) Hits: 2446
How to change the default value for oil changes Hits: 2137
How to re-print an already printed / closed end of day report Hits: 2044
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1972
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2481
Add a new internet distributor/supplier for parts catalog Hits: 3003
Connecting multiple users on the same Internet catalogue distributor Hits: 2088
How to manage NSF Hits: 2216
Quickly find an appointment for a customer booking Hits: 2282
Access a UCDA Car Sale Contract Hits: 2155
The Cost Price does not Show in the Point of Sale Hits: 2136
Sales and Purchases in Foreign Currencies - Exchange Hits: 2236
Stock you filter inventory based on make and model not ABC Hits: 2263
List of new customers in a month to sent promotion Hits: 2134
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2205
Configure and use AutoServe1 inspection sheets Hits: 2386
Inventory Transaction: purchases, sold, manual adjustment Hits: 2260
How to return unused products from your inventory Hits: 2264
Partial Payments with Discount to Suppliers Hits: 2161
Quick access to kits from POS Hits: 2523
Adding or creating a barcode to a product Hits: 2443
Use multiple monitor on the cloud using RDP Hits: 2199
History a vehicle vs the history of a customer's vehicle Hits: 3025
Advance Kits for wheels : pros and cons Hits: 2348
The GEM-2D : New wireless barcode reader 2D Hits: 2897
List Oil change label model with or without logo for Zebra Hits: 2283
Label model with barcode for inventory Hits: 2534
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2870
Does GEM-CAR offer a complete accounting software solution ? Hits: 2535
Payroll Software Module : Save Time and Money Hits: 3245
generate automatic purchase order using the minimum quantity Hits: 2751
Set minimum and maximum quantity in a product / inventory Hits: 2657
View a list of item were the stock level is bellow minimum Hits: 2751
How to Configure GEM-LINK? Hits: 2238
Transfer data history from over 100 repair shop software/SMS Hits: 3929
Default label configuration for GEM-CAR barcode size Hits: 2506
Demographic sales report and zip code / postal code structure Hits: 3435
How to delete unused products Hits: 4040
How to generate an inventory report Hits: 2528
How to configure GEM-CAR to use a multi-tray printer Hits: 2868
Export or print out a list of customers emails Hits: 3129
Activate your spell check in GEM-CAR using Windows 10 Hits: 2008
Example of recommended inspections for specific types of jobs Hits: 2515
Re-activate/bring back inspection sheets lost after update Hits: 2526
How to display entry and exit mileage on estimates/invoices Hits: 2600
Double-click in the calendar to expand long notes Hits: 2411
Activate an existing yet inactive tire storage Hits: 2488
Remove outdated estimates Hits: 2430
How to activate your shop's SiriusXM account? Hits: 3557
How to activate and use GEM-SCAN - Version 13 Hits: 3667
First Remote Connection Procedure: Cloud Hits: 2574
How to locate individual customers from your sales report Hits: 2081
How to activate existing but inactive tire storage Hits: 3057
Dispatch module Hits: 2197
Change matrix of groups/items that already are in inventory Hits: 4794
Removing the blank space at the bottom of your invoice Hits: 2287
Automatically schedule jobs in the calendar from punch clock Hits: 2133
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2487
Setting a default printer in Windows 10 Hits: 2813
How to take out a list of tire storage Hits: 4036
How to make end of day of payables Hits: 2605
Associate an inspection report with a job: GEM-WORK Hits: 2735
Hourly labor cost, how to do the math Hits: 2655
Multi-window/screen : open calendar/point of sale and check Hits: 2486
Add overpayment (deposit) as a credit in receivables Hits: 2826
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2212
Taking out an inventory transaction report Hits: 5791
Account receivable analysis and aging report for customers Hits: 2983
How to add a Hybrid or Electric vehicle model Hits: 2442
End of the month procedure Hits: 4223
How to generate a list of customers with upcoming reminders Hits: 2551
Punch Clock : What is the "Stop" button for? Hits: 3254
How to save reports and files from Cloud to your local drive Hits: 2820
How to add kits faster in an estimate Hits: 2579
How to use the fast order feature of Napa Prolink SE Hits: 3410
GEM-CONNECT module : procedures Hits: 2039
Start selling tires online: TireConnect catalog integration Hits: 4417
Tire search Hits: 2688
Validation of QST and GST numbers: It is your responsibility Hits: 11668
How to setup GEM-MONEY Hits: 5901
How to update GEM-CAR Hits: 1814
Procedure to print a vehicle's sale contract Hits: 3628
How to send an e-mail and print an invoice at the same time Hits: 2617
How to configure GEM-CHAT - live chat software in your SMS Hits: 4699
How to set a fixed price on an oil change kit Hits: 3584
Manage NSF and how to put the transaction back in receivable Hits: 3278
Add style and colors to notes and internal memos Hits: 3260
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5371
How to manage different products and job categories Hits: 4720
How to get a customer list with a vehicle Hits: 3299
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3554
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4210
How to find a customer's postal code in the POS (12.0.0) Hits: 3652
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3948
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3372
How to view the POS in full screen (12.0.0) Hits: 4151
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3644
Vehicle importation Hits: 3523
How to change the POS icons Hits: 3658
Email addresses by advisor Hits: 2676
Tire storage tip: printing colored labels Hits: 3208
Change the message at the bottom of account statements Hits: 2798
Why aren't the distributions and sales reports balancing? Hits: 3946
GL configuration by department Hits: 3128
Incorrect inventory tracking, possible causes? Hits: 3892
How to track payment history of a specific customer. Hits: 3170
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4343
Multi-location/Multi-enterprise: configuration & options Hits: 3744
Tax table calculation by province for Canada Hits: 3788
Updating to version 11.0.6 Hits: 3793
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5419
List of Shop Management Software: automated data conversion Hits: 4090
New Internet links available in GEM-LINK Hits: 6871
How to track deleted item Hits: 3772
Select different Invoice model/template: fuel, distribution Hits: 5033
Promotional plastic key chain with bar code to open a file Hits: 5248
How to set up an account with Partstech Hits: 6423
GEM-CARD : Credit Card Processing Program Benefits Hits: 6074
How to calculate the cost of your shop supply and apply it Hits: 4237
Inventory adjustment value to do in your accounting Software Hits: 3231
Looking for an invoice by product number Hits: 3482
How to calculate the cost on a job in an estimate / work order ? Hits: 3421
How to calculate the cost and your margin on the workshop equipment? Hits: 3638
Unblock An Order Hits: 3395
How To Change The Product Code? Hits: 3414
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7159
GEM-CHECK Digital Inspection Module Hits: 4679
Transactions for your accounting software for reconciliation Hits: 10285
Change, hide or display the hourly labor rate on invoices Hits: 10355
Add a job to a quote so it doesn't show in the punch clock Hits: 3867
How to add a new customer? Hits: 7059
How to print out the summary of tax distributions report on purchases? Hits: 3839
How to print in black and white and both sides of paper? Hits: 4385
The power of text messaging (SMS) from GEM-CAR Hits: 6823
How to setup and print your key tags? Hits: 6082
Performance report by work bay / technician and payroll Hits: 7615
How to bill a linked customer (e.g. Insurance)? Hits: 4353
How to link a kit to your tire categories? Hits: 5262
How to update the products price by applying a new matrix? Hits: 3998
How to schedule a long job in the Calendar? Hits: 3433
How to setup and use the card processing terminal? Hits: 4203
How to print a statement with detailed payments? Hits: 5586
How to activate and configure Worldpac SpeedDial? Hits: 8660
How to generate a discount on an account receivable? Hits: 3868
How to setup and use your barcode reader? Hits: 6829
How to change and manage the taxes Hits: 3566
How to change the font size of the legal text on the invoice? Hits: 5160
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5192
Display only available inventory in search results window Hits: 4737
Detailed internal work report Hits: 5287
How to generate a core to return? Hits: 5306
Where to find the local & direct phone lines for Support? Hits: 4930
How to transfer a tire storage to another vehicle? Hits: 6805
Yearly sales report for a product through the Inventory window (New) Hits: 5572
Is the deposit taxable or not, and what is its cost? Hits: 3144
Understanding product types of job/products in inventory V6.0 Hits: 2990
Post a supplier bill with parts used in multiple Work Orders Hits: 3144
How to disconnect a user? Hits: 3202
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4170
How to export Invoicing transactions to TEXT files Hits: 3136
New core tracking system! Hits: 5017
How to disable CARFAX for a specific customer Hits: 4872
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5282
Display an alternate delivery address on the invoice Hits: 4987
Invoice with a past date and limit how far you can go Hits: 3094
What's the visual aid to know that hours have been modified? Hits: 4511
Search customer by plate from the "License" field Hits: 4308
Inventory report by line code (9.1+) Hits: 4161
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4601
The meaning of the color codes in the Point of Sale Hits: 5986
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4876
Promised time : where do we put it in the POS Hits: 3228
How do we know in which bin to place the parts that are received for a job? Hits: 3301
Update 411 in GEM-CAR Hits: 3556
Configuration of General Information Hits: 6535
ML - Sharing History Hits: 6897
FAQ : Managing inventory using Min / Max Hits: 8451
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3267
How to setup and use National Accounts Hits: 4544
Management of National Accounts Hits: 3905
How to use IP address on station(s) to speed up the connection to server? Hits: 4324
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3024
Pay Supplier by Credit Card Hits: 4404
2 free alternatives when you don`t have Excel Hits: 5756
GEM-CAR Hits: 3769
Where to place the license file and what it is? Hits: 3868
How to change a payment method on an invoice before the end of day Hits: 4034
How to connect to the cloud using your tablet or phone Hits: 4261
Setup your SMTP server to send email (change/edit password) Hits: 5408
Age Of Account Transfer or importation of receivable from Excel Hits: 4473
Reformatting accounting aging to import receivable in Excel Hits: 4301
Vehicle Makes and Models Management Hits: 3792
How to add item to drop down menu with no spy glass Hits: 3787
How to print vehicle list by customer? Hits: 3510
How to work with GEM-CAR from home/remote: free option Hits: 9629
Used Car Module: New classification feature added Hits: 5872
How to quickly create an invoice? (5 steps) Hits: 3624
Printing multiple copies of invoices Hits: 7002
Create a kit from the Point of Sale Hits: 5603
How to integrate and use NAPA Prolink SE? Hits: 5986
Term & Condition for GEM-TIRE Hits: 3530
Save a copy of estimates sent by email Hits: 3321
Vehicle down time analysis report Hits: 3577
Actions that cause an unbalanced inventory Hits: 3935
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3864
End of the month procedure for accounting & reporting Hits: 6965
How to export/import customers/suppliers/ from Acomba Hits: 5698
How to share a printer Hits: 3743
When managing utility bills choose: apply taxes or not Hits: 5376
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6800
Top reasons why our customers aren't using a bridge Hits: 9581
Changing the customer of an existing estimate Hits: 3026
How to reprint a supplier cheque Hits: 3305
Search by license plate number with CARFAX Hits: 5279
CARFAX - End user license agreement / Terms and conditions Hits: 3863
Create step / classification of the quote Hits: 4183
How to search a customer by vehicle informations Hits: 6354
How to make a partial payment on a supplier invoice Hits: 6666
How to bill the tax only on the invoice Hits: 5896
How to change a supplier number Hits: 6852
How to merge the vehicles of a customer (with their history) Hits: 8342
Create or modify a bank used for supplier payment Hits: 6401
Set default option automatically Hits: 6568
Set Miles or KM by default Hits: 6627
Print customer aging Hits: 6245
How to create a bloc to manage training / holiday Hits: 6792
Block management in the calendar for training & holiday Hits: 6078
How to configure and link properly your GL accounts? Hits: 6463
How to import GL accounts from excel file? Hits: 6960
How to make a tax only invoice? Hits: 5099
How to create a new product in the POS screen? Hits: 7388
FAQ Acomba Hits: 9047
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9023
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23538
Multi-Location Hits: 7374
FAQ GEM-CLOUD Hits: 8190
FAQ Production Module Hits: 7595
FAQ Transmission Module Hits: 7114
FAQ Automotive Club Hits: 2850
FAQ Automotive Club Module Hits: 7920
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13123
FAQ Hosting Solution Hits: 6252
Retreading Module Hits: 9994
GPS Tracking Hits: 7486
Supplier Importation / Exportation Hits: 2665
FAQ Help Hits: 3746
FAQ Unit cost analysis Hits: 7751
FAQ Truck Management with specific options Hits: 2790
FAQ Government Inspection Hits: 8112
FAQ Distribution Hits: 3516
FAQ Supplier Importation/Exportation Hits: 7822
FAQ Survey Hits: 9214
Fuel Module Configuration Hits: 2756
Creating bank and payment method for supplier payment Hits: 8240
FAQ Customer Importation | Import data from repair shop software Hits: 19238
How to block invoicing if the credit limit is reached? Hits: 3307
FAQ_ Printing Cheque/Check Hits: 10249
Remote Hits: 2688
SMS Benefits and limitation Hits: 6307
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4036
FAQ Reminders Hits: 3368
Reporting Receivables\Payables Hits: 6014
Reporting Sales Hits: 5217
Reporting Customers Hits: 6818
FAQ Invoices Hits: 4463
FAQ Customer Management | GEM-CAR manage customer Hits: 19395
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7015
How to change a customer number / How to merge clients Hits: 6905
AVR. labels for tire storage Hits: 7342
Planning Hits: 2736
End Of Day Hits: 3811
FAQ Special Tire Search by Criteria Hits: 13106
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13509
Tire National Account Management software - HELP Hits: 14176
Tax Management Hits: 7436
FAQ Group Discount Hits: 8816
FAQ Product Importation/exportation Hits: 3067
How to do manual supplier invoice entry? Hits: 4907
Price Matrix Hits: 3271
FAQ Linked Product Hits: 3141
FAQ Oil Change Management Hits: 3700
FAQ Kit Management Hits: 3358
Creating Product Hits: 3557
FAQ configuration of Categories and Type of Categories Hits: 3530
GEM-CLOUD Hits: 3278
List Of Options of the General Information - Option List Hits: 9175
Point of sale general Information Hits: 6723
faq Local Configuration Hits: 7848
FAQ Glass Module Hits: 8390
FAQ Fuel Module Hits: 8315
FAQ Tire Module Hits: 9409
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7860
FAQ Payables Hits: 5953
Configure multiple currencies for supplier purchases Hits: 5827
How to duplicate an invoice Hits: 2771
How to cancel / reverse an invoice Hits: 3202
Reporting Module Hits: 3103
FAQ - Punch Clock Hits: 5284
FAQ Vehicle File Hits: 6669
Verbal Approval Hits: 3173
FAQ Used Car Module Hits: 4231
FAQ Courtesy Car and Rental Software module Hits: 7779
FAQ - Part Return and Core Management Hits: 3552
FAQ - Internet Ordering Hits: 3310
FAQ Signature Pad Hits: 4498
FAQ GEM-WORK Hits: 3687
FAQ Sending Text message / SMS Hits: 3643
Work Order Hits: 3805
FAQ Agenda Hits: 14618
FAQ Quotation / Estimate Hits: 15290
Security Hits: 7671
Reports - End of fiscal year Hits: 5111
How to send / e-mail account statements - Hits: 7816
How to cancel / reverse account receivables payment Hits: 6507
Report: Account payables analysis on specific date Hits: 4008
The punch clock: procedure to put a job on Standby Hits: 6054
Express End of Day : to speed up the process Hits: 6367
GL: General Ledger Chart of Accounts Numbering System Hits: 12620
Example Hits: 3136
How to input a payroll transaction at the end of the month Hits: 6277
Internal note vs memo Hits: 2839
Easy module for national account management and follow up Hits: 6444
Reminders and statements blocked by your e-mail provider Hits: 6675
How to perform " End of day " procedure and why Hits: 7292
Set / assign GL account to a category Hits: 7015
How to create add modify GL account Hits: 7035
How to change the mileage in the vehicle's file? Hits: 6985
IMPORTANT: How to perform a backup of your database? Hits: 8565
How to configure / add / modify personalized links? Hits: 5689
How to change the duration of an appointment in the calendar Hits: 3175
Detailed or summary distribution report of transactions Hits: 5862
How to send your account sattements by e-mail / mail (display and print) Hits: 8793
FAQ Accounting Hits: 12266
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7129
How to set tax rate in the USA Hits: 6268
How to modify your account statement? Hits: 4532
How to configure ZEBRA printer in GEM-CAR? Hits: 6544
How to install ribbon for ZEBRA GX420T ? Hits: 6285
How to setup and use GEM-GLASS? Hits: 3765
How to configure, activate and use shop supplies? Hits: 8203
Refresh button in the punch module. Hits: 6803
How to print customer label directly from customer's file? Hits: 6074
How to add a document to a vehicle file? Hits: 6622
How to disable shop supplies for particular job? Hits: 6358
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6211
How to change the date of an invoice? Hits: 7161
How to print customer labels? / Customer report by visits. Hits: 9115
Cancel a payment on an invoice when the end of day is done Hits: 5300
How to change payment method on an invoice before the end of day Hits: 2071
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2587
Reference, who reffered us to you? Hits: 3320
Verbal authorization Hits: 6922
Total invoice search - V7.1 Hits: 6117
How to verify is your period is balanced Hits: 6145
Rental module - V7.1 Hits: 3312
E-mail List report for customers with active e-mail address Hits: 3853
FAQ GEM-CAR Configuration Hits: 10173
FAQ Inventory Hits: 4615
FAQ Cash Register Hits: 3815
FAQ Point of sale (POS) Old Hits: 4047
Analyze report for SMS / text message sent Hits: 9067
On screen signature / activate electronic signature Hits: 9100
How to purchase used vehicle and add it to the inventory? Hits: 6318
How to create special category for used vehicles? Hits: 7520
Suggested purchase list - color code Hits: 6233
How to send text messages from your Shop Management Software Hits: 6049
How to send SMS messages Hits: 3746
How to create SMS templates Hits: 7323
How to activate the SMS function for a particular customer Hits: 5231
Summary of new customers with charts - V7.0 Hits: 3840
Sales analysis report with charts - V7.0 Hits: 4712
Monthly / Yearly sales report with charts - V7.0 Hits: 7726
Monthly sales report by product with charts - V7.0 Hits: 5213
Advertising on invoices - V7.1 Hits: 3745
Sales report by advisor with average and charts Hits: 6169
Sales report by payment method with charts - V7.1 Hits: 5990
Sales report by clerk with charts - V7.1 Hits: 4601
Sales summary report by category with charts - V7.1 Hits: 5048
Get paid anywhere by credit card using your mobile and Square Hits: 5768
Table of content - FAQ Hits: 28136
Managing inactive customers and deleting them - V7.0 Hits: 7270
Display discount on invoice Hits: 8940
Reprint or email an invoice from a work order in the history Hits: 9745
Modify the logo that appears on the packing shipping slip Hits: 6309
Performing a return on a new, guaranteed or defective Hits: 8746
Use the old core option to manage returns Hits: 8034
Configure the supplier check specification template Hits: 6833
Manage car rentals according to the vehicle’s mileage Hits: 6425
Schedule of rental of tools & equipment in your software Hits: 6579
Create a quick list of preferred items to add to an estimate Hits: 3201
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10342
Understanding the different reminder templates to send Hits: 9648
Activate color labels for the customer's line of credit Hits: 8857
How to Activate and Configure the Cash Drawer? Hits: 6409
Modify/reverse a payment method of invoice before end of day Hits: 8235
How to activate the preventative maintenance by model Hits: 7843
How to add money to your cash drawer during the day Hits: 7077
How to use Gift Cards / Rebate / Discount Hits: 7596
Send statements, estimates and invoices to different email Hits: 12595
How to create a category in GEM-CAR Hits: 15973
How to run Teamviewer - Portable ? Hits: 9795
Wired vs Wireless Networking in the Shop Hits: 6296
How to record payments for a supplier paid by VISA and Mastercard Hits: 6210
Updating Service Packs with Windows 8 Hits: 5786
Updating Service Packs with Windows 7 Hits: 6201
Getting ready to install GEM-CAR Hits: 7957
Importing inventory products from Excel or CSV files Hits: 14225
Canadian Tax rate by province Hits: 7579
Minimum System Requirements Hits: 5912
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7176
GEM-MECANIC Hits: 22133
Taxes configuration by customers Hits: 7339
FAQ by Module | GEM-CAR frequently asked questions Hits: 42308
How to transfer a vehicle/car from one customer to another Hits: 9086
How to transfer a vehicle/car from one customer to another Hits: 4331
Billing with insurance deductible and taxes for a customer Hits: 7873
Configuring GEM-CAR with Terminal Server Hits: 6698
DYMO configuration sticker printer for Bar code & key labels Hits: 8088
Print your label for next service: Oil change label software Hits: 12306
Configuration the Zebra printer: Oil change label stickers Hits: 10852
Data from sales report is different for the same date range Hits: 9017
How to handle a customer's bad debts Hits: 7301
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2974
Printing individual labels for barcodes without a logo/price Hits: 7395
Printing water resistant tire labels with a Zebra Hits: 6334
Printing plasticized tire labels with high-strength glue Hits: 3600
Replacement/alternative parts or alternate products Hits: 12138
Management of delivery orders with multiple addresses Hits: 6547
How to create price matrix? / Setup price matrix Hits: 10050
How to send reminder letters with double-window envelopes Hits: 6543
Fold statements so that they fit in window envelopes Hits: 8715
Truck fleet management with preventative maintenance / PEP Hits: 6752
Vehicle file transfer function using the car’s VIN Hits: 7188
Client’s contact information transfer from 411 USA & CANADA Hits: 6534
Used vehicles-cars/exchanges/consignment with financing Hits: 6662
Problems with management of specific duties,environment fees Hits: 6653
How to configure categories with the general ledger / type Hits: 8646
Reasons that affect the Performance by bay/technician report Hits: 6514
Create tire storage codes with different rates and quantity Hits: 6856
How to print a report for a set of items in a kit Hits: 6336
Transferring parts from the NAPA Prolink site causes issues Hits: 6169
Transferring parts that are not in inventory into DAVE / WHI Hits: 6143
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5547
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6864
Pay a supplier invoice via the cash register / petty cash Hits: 9362
How to enter money in the cash register ? Hits: 8102
How to create a cash register Hits: 7706
Manage NSF check cashing : easy steps Hits: 6090
How to print out a list of detailed invoices with the cost price Hits: 3431
How to change the date format on a particular workstation Hits: 5877
How to change the client number Hits: 3619
Purchasing via the POS and core management Hits: 7820
Validate if your customers are loyal : visits and sales Hits: 3914
Analyze activity and sales per department & job type Hits: 6197
Configure the body/text of an estimate email with a signature Hits: 8656
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4802
Reprint an end-of-day report that is printed/closed Hits: 5616
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3401
How to assign a language of correspondence Hits: 6212
How to add a logo in a reminder letter, e.g.: CAA Hits: 9250
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7650
How to reprint a supplier cheque - V6.0 Hits: 2373
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4726
When making purchases, how not to create all the items on inventory ? Hits: 2283
Change the duration that archives are displayed in history Hits: 4366
Activate or close your cash register at the end of the day Hits: 7116
Configuration to memorize parts on a job like an oil change Hits: 6685
How does GEM-CAR calculate the taxes? Hits: 5867
Manage windshield & glass change/installation with insurance Hits: 5911
Validate if the invoice contains the address (send reminder) Hits: 6498
How to know if a preventive maintenance option is activated Hits: 6614
How to know if a job is still pending in the time stamp/punch clock Hits: 6520
Create used-vehicle stock number via the POS Hits: 7276
Management of multiple tax levels for delivery out of area Hits: 5642
How to deactivate the postal code format to enter a zip code Hits: 6303
Analyzing Sales Report: do you have loyal customer? Hits: 5200
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4307
How to print out and analyze your sales reports Hits: 5087
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4612
Can I Send Reminder Emails? Hits: 7972
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3702
How to print out a supplier cheque journal report - V7.0 Hits: 6770
Generate the age of accounts payable by supplier Hits: 7158
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7982
How to reprint a supplier cheque Hits: 5382
Change order position of your bay in the agenda/calendar Hits: 6819
How to export the items in your inventory to Excel or CSV Hits: 6064
Measure the return on sending customer's reminder by email Hits: 4163
How product categories work Hits: 7910
Reprint an end-of-day report that is printed/closed Hits: 3448
Managing insurance deductibles for insurer files Hits: 6266
How to track your customers number of visits and sales ? - V6.0 Hits: 2426
Simply Accounting and Quickbooks transfer Hits: 8104
How to create your logo by yourself Hits: 5834
How to create or add your logo on your estimate or invoice Hits: 6456
How to invert print and display on the display icon Hits: 5802
How to add information faster and easy GEM-PEN Hits: 3671
How to show the subtotal for each job Hits: 5952
How to change taxes: multiple taxes levels management Hits: 6983
Find your SMTP address - complete List Hits: 19705
SMTP List Hits: 6514
Entering previous account statement amounts and balances Hits: 7396
Print the list of tires required for tomorrow’s appointment Hits: 7350
Entering your SMTP address. E-mail estimates and invoices Hits: 7721
Creating tires in inventory, searching for available tires Hits: 8431
Change, add or modify payment methods : direct deposit Hits: 8090
Creating job packages or kits Hits: 8086
Updating the tire retail prices by make/brand or model Hits: 6921
Use national accounts / third party invoicing Hits: 6493
How to configure and print receipts on a coupon printer. Hits: 7830
Activate parts memory on a job: oil change package Hits: 6761
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6987
Map directions to go from the shop to the customer Hits: 7375
Activate automatic OEM preventative maintenance reminder Hits: 7477
How to create and/or change User Names and PW? Hits: 6524
Search for parts sold to a specific customer in history Hits: 4390
How to download the Internet Explorer 11.0 upgrade Hits: 7149
How to change, modify or see the item cost on the POS window Hits: 9018
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4369
How to activate the Truck Tab for customer vehicle data? Hits: 8319
Create and print a new tire storage label from your software Hits: 8957
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6287
How to improve your computer's performance? Hits: 6200
Receive and enter your purchase invoices via the POS Hits: 7500
Invoice a different bill to or a National Account Hits: 6218
Create GL and payment method for an Account to an Account? Hits: 6607
Display inventory location on a shipping slip Hits: 6811
Put a customer on credit block / pending for credit approval Hits: 6524
Canadian Federal Fuel Taxes Hits: 6584
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6772
Canadian & Quebec taxes on fuel and petroleum products Hits: 6715
Specific Duty & recycling fees for new tire are taxable Hits: 6878
My color printer is very slow, I would like buy a faster one Hits: 5480
How do I manage fuel sales in my GEM-CAR software Hits: 9513
My printer prints my reports and documents outside the page margins Hits: 6179
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6277
Receivables in my End of Day report no longer balance Hits: 7178
Little squares or rectangles are showing on my reports Hits: 5800
Send my invoice to the attention of a specific person Hits: 14553
Register a deposit and collect the balance later Hits: 6532
How can I change font in GEM-CAR Hits: 6713
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8647
Invoices and reports are not printing at the correct printer Hits: 6705
How can I add another customer to the same telephone number? Hits: 6668
Transfer French description from CARQUEST’s Weblink Hits: 6977
Your Sales by Sales Rep report is empty Hits: 5184
The accounts receivable code (AR) no longer works Hits: 10007
Reserve on hold parts, materials, tires for an estimate Hits: 6384
How to set discounts or prices for group or fleet accounts Hits: 6727
Change/modify the credit terms or conditions in your invoice Hits: 6936
Enter a default regional area code, city and province/state Hits: 6131
How do I activate and use the Sort key and quick search Hits: 6050
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6894
Change the internet Login information of your tire supplier Hits: 9256
How to assign price levels and link these to parts and tires Hits: 7220
How can a product be automatically linked or associated Hits: 7584
Printing customer labels for promotions or Christmas cards Hits: 7955
How to create Reminders? Hits: 10706
How to configure security levels by user Hits: 7718
How do I change the promotional message on my invoices. Hits: 6330
How do I print labels for the customer monthly statements? Hits: 9168
What Label model should I purchase for barcode printing? Hits: 5594
Block the software from sending a reminder to a customer Hits: 9396
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4263
How do I enter a tax included dollars amount on an item Hits: 2881
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5354
Are there any user manuals or guides available for GEM-CAR? Hits: 6398
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9252
Measuring Production Performance: Technician/Mechanic Hits: 11940
Billing a commercial customer (taxes, insurance & deductible) Hits: 2414
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9199
When selecting a client, the estimates list does not appear Hits: 9068
Change the work order template for inspection, truck, tires Hits: 9567
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1888
Integrate a catalog/price list products Hits: 9406
Modify/adjust cost price in the history /sales reports / POS Hits: 10211
Find a payment from a supplier invoice: report Hits: 1832
FAQ - Tire Storage Software for tire store and distributor Hits: 14091

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