GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 47509
Early suppliers payment discounts of 2% good or bad? Hits: 1926
Top 10 Tips to reduce your inventory of parts Hits: 1944
GEM-BOOKS - Accounting and payroll software Hits: 4085
Change rate/hourly rate by batch or by category Hits: 2507
Robert Thibert wheel software catalog integration Hits: 3357
Create a list of customers to check if someone cancels their appointment ? Hits: 2303
Add a personalized field to a customer file or in the company Hits: 2227
Print a customer list with detail of their vehicle Hits: 2377
Changing the default quantity of a product when adding it to the POS Hits: 2409
Hide / display de quantities on the delivery / packing slip Hits: 2420
GEM-CAR provides free accounting software solutions? Hits: 12123
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4486
Acomba - recommended accounting software Hits: 4523
Quickbooks: accounting software compatible with GEM-CAR Hits: 4621
10.5 Reasons for using the GEM-CAR calendar Hits: 2971
Tax settings : Special configurations Hits: 3378
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4742
How to manage / calculate / generate Administrative Fees ? Hits: 3984
How to export data from CARS to GEM-CAR Hits: 3258
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2944
Set deductible Hits: 3058
Printing the rental agreement Hits: 3140
Fuel sales report Hits: 3306
How to search for an alternative part from the POS Hits: 3386
Set reminder for driver's license renewal Hits: 3365
Show preventative maintenance as a popup in the POS Hits: 3425
Specific duty of tire sales report Hits: 3153
Updating the 9 price level from an Excel file Hits: 3265
Printing colored labels by season Hits: 2932
Creation of linked product as "Specific duty" Hits: 3005
Linking specific duties Hits: 3177
Where to save tire size front and rear in the customer file Hits: 2887
Sales report and statistics Hits: 3145
Searching from the POS for customer by name or other criteria Hits: 3071
How to access main customer information in one click in the POS Hits: 3434
Print timestamp on the invoice Hits: 3611
How to pay a bill using multiple payment modes Hits: 3209
How to access the supplier list from the POS in 1 click Hits: 3048
Setting default GL ledger Hits: 3003
Setting the tax level by supplier Hits: 2836
How to change the time range for invoices displayed in history Hits: 3020
Template for supplier importation Hits: 2894
You don't have Excel, use a CSV file Hits: 4083
How to show all 9 level of pricing in the POS for 1 item Hits: 3254
Configuration of a file with the right column header Hits: 2978
How to set the 9 levels of pricing in the inventory Hits: 3180
How to search for the list of package from the POS Hits: 2803
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3158
How to add a part and a quick tip to add multiple parts Hits: 2880
How to scan the VIN from the punch Hits: 3250
How to add a reminder from the punch Hits: 2971
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2842
Configuration of the color code for the status of a job Hits: 3266
How does the supervisor window work to correct timestamp Hits: 3049
Top 10.5 reasons to use the punch clock Hits: 2749
How to loan money to an employee and keep trace Hits: 2588
How the next visit is planned automatically by the software Hits: 2594
How to see the history of the vehicle from all owners Hits: 2692
How to add an option to the vehicle Hits: 2822
How to add a picture of the car Hits: 3138
How to leave a trace that you have returned tires to the customer Hits: 2580
Used car inventory value Hits: 2618
How to track the cost of a vehicle: purchase and repair Hits: 2626
Printing tire labels using different colors by season Hits: 2488
Selling your shop/garage: ensure a healthy transition Hits: 2324
Tire size list from the storage Hits: 3673
Tire storage value for insurance Hits: 2522
How do I know if a customer has tires in storage Hits: 2320
Tire Storage Configuration Hits: 3013
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2679
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2369
How to add a personalized link Hits: 2397
How to change the back color of the invoice Hits: 2627
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2383
How to access other distributors from the POS: using the right click Hits: 2385
Activate your CARFAX VIN decoder Hits: 3282
Activating Mitchell labor transfer Hits: 2973
Activate your ALL DATA labor transfer from the POS Hits: 2493
How does the search icon works Hits: 2455
How to change the customer’s vehicle on an existing estimate Hits: 4354
How to make a customer tax exempt? Hits: 2215
Automatic spellcheck in GEM-CAR Hits: 2494
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2289
How to use NAPA VIN decoder vs CARFAX Hits: 3217
Internal client configuration for invoices without sales Hits: 3053
How to read tire sizes? Hits: 3563
Punch window report for the payroll Hits: 2273
Use & associate/link an associated product: Specific Duty Hits: 3032
Configuration of the workshop equipment Hits: 2881
Management of steps/status & classification of estimates Hits: 2163
Order note / title to manage promise time Hits: 2301
Configuration of Environmental Management Fee (EMF) Hits: 2736
How to change the default value for oil changes Hits: 2276
How to re-print an already printed / closed end of day report Hits: 2156
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2107
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2633
Add a new internet distributor/supplier for parts catalog Hits: 3143
Connecting multiple users on the same Internet catalogue distributor Hits: 2229
How to manage NSF Hits: 2370
Quickly find an appointment for a customer booking Hits: 2456
Access a UCDA Car Sale Contract Hits: 2303
The Cost Price does not Show in the Point of Sale Hits: 2271
Sales and Purchases in Foreign Currencies - Exchange Hits: 2374
Stock you filter inventory based on make and model not ABC Hits: 2399
List of new customers in a month to sent promotion Hits: 2275
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2341
Configure and use AutoServe1 inspection sheets Hits: 2549
Inventory Transaction: purchases, sold, manual adjustment Hits: 2412
How to return unused products from your inventory Hits: 2429
Partial Payments with Discount to Suppliers Hits: 2318
Quick access to kits from POS Hits: 2700
Adding or creating a barcode to a product Hits: 2598
Use multiple monitor on the cloud using RDP Hits: 2352
History a vehicle vs the history of a customer's vehicle Hits: 3177
Advance Kits for wheels : pros and cons Hits: 2542
The GEM-2D : New wireless barcode reader 2D Hits: 3192
List Oil change label model with or without logo for Zebra Hits: 2415
Label model with barcode for inventory Hits: 2701
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3045
Does GEM-CAR offer a complete accounting software solution ? Hits: 2672
Payroll Software Module : Save Time and Money Hits: 3530
generate automatic purchase order using the minimum quantity Hits: 2926
Set minimum and maximum quantity in a product / inventory Hits: 2822
View a list of item were the stock level is bellow minimum Hits: 2954
How to Configure GEM-LINK? Hits: 2365
Transfer data history from over 100 repair shop software/SMS Hits: 4399
Default label configuration for GEM-CAR barcode size Hits: 2705
Demographic sales report and zip code / postal code structure Hits: 5177
How to delete unused products Hits: 4239
How to generate an inventory report Hits: 2684
How to configure GEM-CAR to use a multi-tray printer Hits: 3101
Export or print out a list of customers emails Hits: 3295
Activate your spell check in GEM-CAR using Windows 10 Hits: 2139
Example of recommended inspections for specific types of jobs Hits: 2663
Re-activate/bring back inspection sheets lost after update Hits: 2705
How to display entry and exit mileage on estimates/invoices Hits: 2745
Double-click in the calendar to expand long notes Hits: 2573
Activate an existing yet inactive tire storage Hits: 2661
Remove outdated estimates Hits: 2593
How to activate your shop's SiriusXM account? Hits: 3750
How to activate and use GEM-SCAN - Version 13 Hits: 3868
First Remote Connection Procedure: Cloud Hits: 2743
How to locate individual customers from your sales report Hits: 2243
How to activate existing but inactive tire storage Hits: 3293
Dispatch module Hits: 2327
Change matrix of groups/items that already are in inventory Hits: 5109
Removing the blank space at the bottom of your invoice Hits: 2457
Automatically schedule jobs in the calendar from punch clock Hits: 2296
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2646
Setting a default printer in Windows 10 Hits: 3032
How to take out a list of tire storage Hits: 4226
How to make end of day of payables Hits: 2759
Associate an inspection report with a job: GEM-WORK Hits: 2912
Hourly labor cost, how to do the math Hits: 2897
Multi-window/screen : open calendar/point of sale and check Hits: 2641
Add overpayment (deposit) as a credit in receivables Hits: 2993
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2370
Taking out an inventory transaction report Hits: 6137
Account receivable analysis and aging report for customers Hits: 3148
How to add a Hybrid or Electric vehicle model Hits: 2560
End of the month procedure Hits: 4437
How to generate a list of customers with upcoming reminders Hits: 2693
Punch Clock : What is the "Stop" button for? Hits: 3437
How to save reports and files from Cloud to your local drive Hits: 2992
How to add kits faster in an estimate Hits: 2742
How to use the fast order feature of Napa Prolink SE Hits: 3735
GEM-CONNECT module : procedures Hits: 2286
Start selling tires online: TireConnect catalog integration Hits: 4753
Tire search Hits: 2855
Validation of QST and GST numbers: It is your responsibility Hits: 12800
How to setup GEM-MONEY Hits: 6289
How to update GEM-CAR Hits: 1921
Procedure to print a vehicle's sale contract Hits: 3839
How to send an e-mail and print an invoice at the same time Hits: 2748
How to configure GEM-CHAT - live chat software in your SMS Hits: 4942
How to set a fixed price on an oil change kit Hits: 3739
Manage NSF and how to put the transaction back in receivable Hits: 3482
Add style and colors to notes and internal memos Hits: 3440
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5686
How to manage different products and job categories Hits: 4933
How to get a customer list with a vehicle Hits: 3530
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3792
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4390
How to find a customer's postal code in the POS (12.0.0) Hits: 3837
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4099
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3530
How to view the POS in full screen (12.0.0) Hits: 4386
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3792
Vehicle importation Hits: 3664
How to change the POS icons Hits: 3817
Email addresses by advisor Hits: 2827
Tire storage tip: printing colored labels Hits: 3374
Change the message at the bottom of account statements Hits: 2930
Why aren't the distributions and sales reports balancing? Hits: 4102
GL configuration by department Hits: 3260
Incorrect inventory tracking, possible causes? Hits: 4035
How to track payment history of a specific customer. Hits: 3331
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4494
Multi-location/Multi-enterprise: configuration & options Hits: 4017
Tax table calculation by province for Canada Hits: 4084
Updating to version 11.0.6 Hits: 3926
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5577
List of Shop Management Software: automated data conversion Hits: 4291
New Internet links available in GEM-LINK Hits: 7478
How to track deleted item Hits: 3908
Select different Invoice model/template: fuel, distribution Hits: 5187
Promotional plastic key chain with bar code to open a file Hits: 5425
How to set up an account with Partstech Hits: 6752
GEM-CARD : Credit Card Processing Program Benefits Hits: 6445
How to calculate the cost of your shop supply and apply it Hits: 4435
Inventory adjustment value to do in your accounting Software Hits: 3353
Looking for an invoice by product number Hits: 3609
How to calculate the cost on a job in an estimate / work order ? Hits: 3600
How to calculate the cost and your margin on the workshop equipment? Hits: 3815
Unblock An Order Hits: 3553
How To Change The Product Code? Hits: 3554
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7584
GEM-CHECK Digital Inspection Module Hits: 4840
Transactions for your accounting software for reconciliation Hits: 10747
Change, hide or display the hourly labor rate on invoices Hits: 10529
Add a job to a quote so it doesn't show in the punch clock Hits: 3998
How to add a new customer? Hits: 7278
How to print out the summary of tax distributions report on purchases? Hits: 3945
How to print in black and white and both sides of paper? Hits: 4591
The power of text messaging (SMS) from GEM-CAR Hits: 7144
How to setup and print your key tags? Hits: 6318
Performance report by work bay / technician and payroll Hits: 7819
How to bill a linked customer (e.g. Insurance)? Hits: 4578
How to link a kit to your tire categories? Hits: 5434
How to update the products price by applying a new matrix? Hits: 4130
How to schedule a long job in the Calendar? Hits: 3613
How to setup and use the card processing terminal? Hits: 4454
How to print a statement with detailed payments? Hits: 5751
How to activate and configure Worldpac SpeedDial? Hits: 9119
How to generate a discount on an account receivable? Hits: 4014
How to setup and use your barcode reader? Hits: 7194
How to change and manage the taxes Hits: 3706
How to change the font size of the legal text on the invoice? Hits: 5309
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5377
Display only available inventory in search results window Hits: 4888
Detailed internal work report Hits: 5493
How to generate a core to return? Hits: 5520
Where to find the local & direct phone lines for Support? Hits: 5116
How to transfer a tire storage to another vehicle? Hits: 6996
Yearly sales report for a product through the Inventory window (New) Hits: 5746
Is the deposit taxable or not, and what is its cost? Hits: 3278
Understanding product types of job/products in inventory V6.0 Hits: 3110
Post a supplier bill with parts used in multiple Work Orders Hits: 3246
How to disconnect a user? Hits: 3354
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4351
How to export Invoicing transactions to TEXT files Hits: 3279
New core tracking system! Hits: 5206
How to disable CARFAX for a specific customer Hits: 5027
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5448
Display an alternate delivery address on the invoice Hits: 5160
Invoice with a past date and limit how far you can go Hits: 3259
What's the visual aid to know that hours have been modified? Hits: 4632
Search customer by plate from the "License" field Hits: 4418
Inventory report by line code (9.1+) Hits: 4338
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4749
The meaning of the color codes in the Point of Sale Hits: 6120
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5065
Promised time : where do we put it in the POS Hits: 3356
How do we know in which bin to place the parts that are received for a job? Hits: 3429
Update 411 in GEM-CAR Hits: 3685
Configuration of General Information Hits: 6760
ML - Sharing History Hits: 7113
FAQ : Managing inventory using Min / Max Hits: 8801
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3420
How to setup and use National Accounts Hits: 5008
Management of National Accounts Hits: 4057
How to use IP address on station(s) to speed up the connection to server? Hits: 4735
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3156
Pay Supplier by Credit Card Hits: 4568
2 free alternatives when you don`t have Excel Hits: 5905
GEM-CAR Hits: 3897
Where to place the license file and what it is? Hits: 4071
How to change a payment method on an invoice before the end of day Hits: 4178
How to connect to the cloud using your tablet or phone Hits: 4480
Setup your SMTP server to send email (change/edit password) Hits: 5572
Age Of Account Transfer or importation of receivable from Excel Hits: 4645
Reformatting accounting aging to import receivable in Excel Hits: 4457
Vehicle Makes and Models Management Hits: 3999
How to add item to drop down menu with no spy glass Hits: 3955
How to print vehicle list by customer? Hits: 3655
How to work with GEM-CAR from home/remote: free option Hits: 9971
Used Car Module: New classification feature added Hits: 5999
How to quickly create an invoice? (5 steps) Hits: 3764
Printing multiple copies of invoices Hits: 7145
Create a kit from the Point of Sale Hits: 5802
How to integrate and use NAPA Prolink SE? Hits: 6346
Term & Condition for GEM-TIRE Hits: 3711
Save a copy of estimates sent by email Hits: 3437
Vehicle down time analysis report Hits: 3734
Actions that cause an unbalanced inventory Hits: 4097
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3970
End of the month procedure for accounting & reporting Hits: 7204
How to export/import customers/suppliers/ from Acomba Hits: 5986
How to share a printer Hits: 3900
When managing utility bills choose: apply taxes or not Hits: 5555
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7026
Top reasons why our customers aren't using a bridge Hits: 9896
Changing the customer of an existing estimate Hits: 3160
How to reprint a supplier cheque Hits: 3409
Search by license plate number with CARFAX Hits: 5543
CARFAX - End user license agreement / Terms and conditions Hits: 4035
Create step / classification of the quote Hits: 4363
How to search a customer by vehicle informations Hits: 6501
How to make a partial payment on a supplier invoice Hits: 6865
How to bill the tax only on the invoice Hits: 6064
How to change a supplier number Hits: 7041
How to merge the vehicles of a customer (with their history) Hits: 8584
Create or modify a bank used for supplier payment Hits: 6555
Set default option automatically Hits: 6746
Set Miles or KM by default Hits: 6764
Print customer aging Hits: 6402
How to create a bloc to manage training / holiday Hits: 7229
Block management in the calendar for training & holiday Hits: 6276
How to configure and link properly your GL accounts? Hits: 6680
How to import GL accounts from excel file? Hits: 7196
How to make a tax only invoice? Hits: 5248
How to create a new product in the POS screen? Hits: 7577
FAQ Acomba Hits: 9321
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9268
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23780
Multi-Location Hits: 7576
FAQ GEM-CLOUD Hits: 8430
FAQ Production Module Hits: 7819
FAQ Transmission Module Hits: 7335
FAQ Automotive Club Hits: 2997
FAQ Automotive Club Module Hits: 8150
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13334
FAQ Hosting Solution Hits: 6400
Retreading Module Hits: 10208
GPS Tracking Hits: 7690
Supplier Importation / Exportation Hits: 2781
FAQ Help Hits: 3911
FAQ Unit cost analysis Hits: 7941
FAQ Truck Management with specific options Hits: 2944
FAQ Government Inspection Hits: 8311
FAQ Distribution Hits: 3674
FAQ Supplier Importation/Exportation Hits: 8038
FAQ Survey Hits: 9429
Fuel Module Configuration Hits: 2906
Creating bank and payment method for supplier payment Hits: 8453
FAQ Customer Importation | Import data from repair shop software Hits: 19474
How to block invoicing if the credit limit is reached? Hits: 3444
FAQ_ Printing Cheque/Check Hits: 10442
Remote Hits: 2825
SMS Benefits and limitation Hits: 6464
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4277
FAQ Reminders Hits: 3514
Reporting Receivables\Payables Hits: 6230
Reporting Sales Hits: 5429
Reporting Customers Hits: 7013
FAQ Invoices Hits: 4721
FAQ Customer Management | GEM-CAR manage customer Hits: 19711
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7242
How to change a customer number / How to merge clients Hits: 7146
AVR. labels for tire storage Hits: 7490
Planning Hits: 2865
End Of Day Hits: 3954
FAQ Special Tire Search by Criteria Hits: 13313
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13725
Tire National Account Management software - HELP Hits: 14399
Tax Management Hits: 7654
FAQ Group Discount Hits: 9066
FAQ Product Importation/exportation Hits: 3183
How to do manual supplier invoice entry? Hits: 5088
Price Matrix Hits: 3449
FAQ Linked Product Hits: 3317
FAQ Oil Change Management Hits: 3816
FAQ Kit Management Hits: 3510
Creating Product Hits: 3671
FAQ configuration of Categories and Type of Categories Hits: 3721
GEM-CLOUD Hits: 3516
List Of Options of the General Information - Option List Hits: 9456
Point of sale general Information Hits: 6882
faq Local Configuration Hits: 8077
FAQ Glass Module Hits: 8649
FAQ Fuel Module Hits: 8532
FAQ Tire Module Hits: 9722
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8105
FAQ Payables Hits: 6166
Configure multiple currencies for supplier purchases Hits: 5969
How to duplicate an invoice Hits: 2959
How to cancel / reverse an invoice Hits: 3337
Reporting Module Hits: 3230
FAQ - Punch Clock Hits: 5622
FAQ Vehicle File Hits: 7067
Verbal Approval Hits: 3318
FAQ Used Car Module Hits: 4373
FAQ Courtesy Car and Rental Software module Hits: 8054
FAQ - Part Return and Core Management Hits: 3725
FAQ - Internet Ordering Hits: 3449
FAQ Signature Pad Hits: 4734
FAQ GEM-WORK Hits: 3839
FAQ Sending Text message / SMS Hits: 3799
Work Order Hits: 3922
FAQ Agenda Hits: 15439
FAQ Quotation / Estimate Hits: 16278
Security Hits: 7900
Reports - End of fiscal year Hits: 5276
How to send / e-mail account statements - Hits: 8293
How to cancel / reverse account receivables payment Hits: 6654
Report: Account payables analysis on specific date Hits: 4164
The punch clock: procedure to put a job on Standby Hits: 6217
Express End of Day : to speed up the process Hits: 6529
GL: General Ledger Chart of Accounts Numbering System Hits: 13390
Example Hits: 3284
How to input a payroll transaction at the end of the month Hits: 6456
Internal note vs memo Hits: 3032
Easy module for national account management and follow up Hits: 6641
Reminders and statements blocked by your e-mail provider Hits: 6825
How to perform " End of day " procedure and why Hits: 7508
Set / assign GL account to a category Hits: 7213
How to create add modify GL account Hits: 7254
How to change the mileage in the vehicle's file? Hits: 7150
IMPORTANT: How to perform a backup of your database? Hits: 8928
How to configure / add / modify personalized links? Hits: 5866
How to change the duration of an appointment in the calendar Hits: 3344
Detailed or summary distribution report of transactions Hits: 6039
How to send your account sattements by e-mail / mail (display and print) Hits: 9116
FAQ Accounting Hits: 12562
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7383
How to set tax rate in the USA Hits: 6422
How to modify your account statement? Hits: 4690
How to configure ZEBRA printer in GEM-CAR? Hits: 6715
How to install ribbon for ZEBRA GX420T ? Hits: 6441
How to setup and use GEM-GLASS? Hits: 4067
How to configure, activate and use shop supplies? Hits: 8441
Refresh button in the punch module. Hits: 6966
How to print customer label directly from customer's file? Hits: 6242
How to add a document to a vehicle file? Hits: 6784
How to disable shop supplies for particular job? Hits: 6502
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6438
How to change the date of an invoice? Hits: 7343
How to print customer labels? / Customer report by visits. Hits: 9388
Cancel a payment on an invoice when the end of day is done Hits: 5477
How to change payment method on an invoice before the end of day Hits: 2233
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2734
Reference, who reffered us to you? Hits: 3439
Verbal authorization Hits: 7082
Total invoice search - V7.1 Hits: 6266
How to verify is your period is balanced Hits: 6333
Rental module - V7.1 Hits: 3442
E-mail List report for customers with active e-mail address Hits: 3994
FAQ GEM-CAR Configuration Hits: 10559
FAQ Inventory Hits: 4892
FAQ Cash Register Hits: 3954
FAQ Point of sale (POS) Old Hits: 4209
Analyze report for SMS / text message sent Hits: 9351
On screen signature / activate electronic signature Hits: 9398
How to purchase used vehicle and add it to the inventory? Hits: 6477
How to create special category for used vehicles? Hits: 7705
Suggested purchase list - color code Hits: 6401
How to send text messages from your Shop Management Software Hits: 6325
How to send SMS messages Hits: 3890
How to create SMS templates Hits: 7502
How to activate the SMS function for a particular customer Hits: 5434
Summary of new customers with charts - V7.0 Hits: 4010
Sales analysis report with charts - V7.0 Hits: 4861
Monthly / Yearly sales report with charts - V7.0 Hits: 7916
Monthly sales report by product with charts - V7.0 Hits: 5396
Advertising on invoices - V7.1 Hits: 3902
Sales report by advisor with average and charts Hits: 6360
Sales report by payment method with charts - V7.1 Hits: 6205
Sales report by clerk with charts - V7.1 Hits: 4760
Sales summary report by category with charts - V7.1 Hits: 5208
Get paid anywhere by credit card using your mobile and Square Hits: 5936
Table of content - FAQ Hits: 28442
Managing inactive customers and deleting them - V7.0 Hits: 7467
Display discount on invoice Hits: 9352
Reprint or email an invoice from a work order in the history Hits: 10298
Modify the logo that appears on the packing shipping slip Hits: 6500
Performing a return on a new, guaranteed or defective Hits: 9036
Use the old core option to manage returns Hits: 8240
Configure the supplier check specification template Hits: 7021
Manage car rentals according to the vehicle’s mileage Hits: 6644
Schedule of rental of tools & equipment in your software Hits: 6828
Create a quick list of preferred items to add to an estimate Hits: 3347
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10710
Understanding the different reminder templates to send Hits: 9907
Activate color labels for the customer's line of credit Hits: 9155
How to Activate and Configure the Cash Drawer? Hits: 6562
Modify/reverse a payment method of invoice before end of day Hits: 8397
How to activate the preventative maintenance by model Hits: 8064
How to add money to your cash drawer during the day Hits: 7236
How to use Gift Cards / Rebate / Discount Hits: 7766
Send statements, estimates and invoices to different email Hits: 13170
How to create a category in GEM-CAR Hits: 16248
How to run Teamviewer - Portable ? Hits: 10150
Wired vs Wireless Networking in the Shop Hits: 6453
How to record payments for a supplier paid by VISA and Mastercard Hits: 6424
Updating Service Packs with Windows 8 Hits: 5919
Updating Service Packs with Windows 7 Hits: 6398
Getting ready to install GEM-CAR Hits: 8147
Importing inventory products from Excel or CSV files Hits: 15043
Canadian Tax rate by province Hits: 8170
Minimum System Requirements Hits: 6232
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7392
GEM-MECANIC Hits: 23001
Taxes configuration by customers Hits: 7533
FAQ by Module | GEM-CAR frequently asked questions Hits: 43634
How to transfer a vehicle/car from one customer to another Hits: 9389
How to transfer a vehicle/car from one customer to another Hits: 4615
Billing with insurance deductible and taxes for a customer Hits: 8071
Configuring GEM-CAR with Terminal Server Hits: 6872
DYMO configuration sticker printer for Bar code & key labels Hits: 8341
Print your label for next service: Oil change label software Hits: 12853
Configuration the Zebra printer: Oil change label stickers Hits: 11198
Data from sales report is different for the same date range Hits: 9305
How to handle a customer's bad debts Hits: 7503
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3124
Printing individual labels for barcodes without a logo/price Hits: 7574
Printing water resistant tire labels with a Zebra Hits: 6565
Printing plasticized tire labels with high-strength glue Hits: 3746
Replacement/alternative parts or alternate products Hits: 12645
Management of delivery orders with multiple addresses Hits: 6711
How to create price matrix? / Setup price matrix Hits: 10411
How to send reminder letters with double-window envelopes Hits: 6677
Fold statements so that they fit in window envelopes Hits: 8898
Truck fleet management with preventative maintenance / PEP Hits: 6975
Vehicle file transfer function using the car’s VIN Hits: 7367
Client’s contact information transfer from 411 USA & CANADA Hits: 6678
Used vehicles-cars/exchanges/consignment with financing Hits: 6833
Problems with management of specific duties,environment fees Hits: 6830
How to configure categories with the general ledger / type Hits: 8810
Reasons that affect the Performance by bay/technician report Hits: 6653
Create tire storage codes with different rates and quantity Hits: 7022
How to print a report for a set of items in a kit Hits: 6478
Transferring parts from the NAPA Prolink site causes issues Hits: 6335
Transferring parts that are not in inventory into DAVE / WHI Hits: 6291
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5708
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7023
Pay a supplier invoice via the cash register / petty cash Hits: 9655
How to enter money in the cash register ? Hits: 8300
How to create a cash register Hits: 7872
Manage NSF check cashing : easy steps Hits: 6247
How to print out a list of detailed invoices with the cost price Hits: 3564
How to change the date format on a particular workstation Hits: 6064
How to change the client number Hits: 3795
Purchasing via the POS and core management Hits: 8012
Validate if your customers are loyal : visits and sales Hits: 4058
Analyze activity and sales per department & job type Hits: 6394
Configure the body/text of an estimate email with a signature Hits: 8944
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4925
Reprint an end-of-day report that is printed/closed Hits: 5753
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3577
How to assign a language of correspondence Hits: 6400
How to add a logo in a reminder letter, e.g.: CAA Hits: 9582
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7821
How to reprint a supplier cheque - V6.0 Hits: 2502
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4857
When making purchases, how not to create all the items on inventory ? Hits: 2417
Change the duration that archives are displayed in history Hits: 4513
Activate or close your cash register at the end of the day Hits: 7375
Configuration to memorize parts on a job like an oil change Hits: 6846
How does GEM-CAR calculate the taxes? Hits: 6031
Manage windshield & glass change/installation with insurance Hits: 6046
Validate if the invoice contains the address (send reminder) Hits: 6629
How to know if a preventive maintenance option is activated Hits: 6753
How to know if a job is still pending in the time stamp/punch clock Hits: 6690
Create used-vehicle stock number via the POS Hits: 7461
Management of multiple tax levels for delivery out of area Hits: 5820
How to deactivate the postal code format to enter a zip code Hits: 6464
Analyzing Sales Report: do you have loyal customer? Hits: 5451
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4438
How to print out and analyze your sales reports Hits: 5221
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4845
Can I Send Reminder Emails? Hits: 8194
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3829
How to print out a supplier cheque journal report - V7.0 Hits: 6915
Generate the age of accounts payable by supplier Hits: 7456
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8228
How to reprint a supplier cheque Hits: 5557
Change order position of your bay in the agenda/calendar Hits: 7301
How to export the items in your inventory to Excel or CSV Hits: 6226
Measure the return on sending customer's reminder by email Hits: 4313
How product categories work Hits: 8207
Reprint an end-of-day report that is printed/closed Hits: 3563
Managing insurance deductibles for insurer files Hits: 6431
How to track your customers number of visits and sales ? - V6.0 Hits: 2569
Simply Accounting and Quickbooks transfer Hits: 8405
How to create your logo by yourself Hits: 5970
How to create or add your logo on your estimate or invoice Hits: 6603
How to invert print and display on the display icon Hits: 5949
How to add information faster and easy GEM-PEN Hits: 3802
How to show the subtotal for each job Hits: 6101
How to change taxes: multiple taxes levels management Hits: 7198
Find your SMTP address - complete List Hits: 20046
SMTP List Hits: 6815
Entering previous account statement amounts and balances Hits: 7581
Print the list of tires required for tomorrow’s appointment Hits: 7526
Entering your SMTP address. E-mail estimates and invoices Hits: 7956
Creating tires in inventory, searching for available tires Hits: 8601
Change, add or modify payment methods : direct deposit Hits: 8299
Creating job packages or kits Hits: 8251
Updating the tire retail prices by make/brand or model Hits: 7091
Use national accounts / third party invoicing Hits: 6637
How to configure and print receipts on a coupon printer. Hits: 8036
Activate parts memory on a job: oil change package Hits: 6915
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7171
Map directions to go from the shop to the customer Hits: 7576
Activate automatic OEM preventative maintenance reminder Hits: 7743
How to create and/or change User Names and PW? Hits: 6691
Search for parts sold to a specific customer in history Hits: 4514
How to download the Internet Explorer 11.0 upgrade Hits: 7298
How to change, modify or see the item cost on the POS window Hits: 9351
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4521
How to activate the Truck Tab for customer vehicle data? Hits: 8573
Create and print a new tire storage label from your software Hits: 9128
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6502
How to improve your computer's performance? Hits: 6449
Receive and enter your purchase invoices via the POS Hits: 7650
Invoice a different bill to or a National Account Hits: 6368
Create GL and payment method for an Account to an Account? Hits: 6780
Display inventory location on a shipping slip Hits: 6986
Put a customer on credit block / pending for credit approval Hits: 6676
Canadian Federal Fuel Taxes Hits: 6749
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6939
Canadian & Quebec taxes on fuel and petroleum products Hits: 6915
Specific Duty & recycling fees for new tire are taxable Hits: 7045
My color printer is very slow, I would like buy a faster one Hits: 5608
How do I manage fuel sales in my GEM-CAR software Hits: 9885
My printer prints my reports and documents outside the page margins Hits: 6335
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6438
Receivables in my End of Day report no longer balance Hits: 7354
Little squares or rectangles are showing on my reports Hits: 5955
Send my invoice to the attention of a specific person Hits: 14697
Register a deposit and collect the balance later Hits: 6676
How can I change font in GEM-CAR Hits: 6875
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8827
Invoices and reports are not printing at the correct printer Hits: 6896
How can I add another customer to the same telephone number? Hits: 6832
Transfer French description from CARQUEST’s Weblink Hits: 7126
Your Sales by Sales Rep report is empty Hits: 5337
The accounts receivable code (AR) no longer works Hits: 10346
Reserve on hold parts, materials, tires for an estimate Hits: 6544
How to set discounts or prices for group or fleet accounts Hits: 6871
Change/modify the credit terms or conditions in your invoice Hits: 7086
Enter a default regional area code, city and province/state Hits: 6254
How do I activate and use the Sort key and quick search Hits: 6193
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7086
Change the internet Login information of your tire supplier Hits: 9503
How to assign price levels and link these to parts and tires Hits: 7402
How can a product be automatically linked or associated Hits: 7735
Printing customer labels for promotions or Christmas cards Hits: 8150
How to create Reminders? Hits: 11000
How to configure security levels by user Hits: 8204
How do I change the promotional message on my invoices. Hits: 6497
How do I print labels for the customer monthly statements? Hits: 9453
What Label model should I purchase for barcode printing? Hits: 5725
Block the software from sending a reminder to a customer Hits: 9728
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4411
How do I enter a tax included dollars amount on an item Hits: 3019
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5614
Are there any user manuals or guides available for GEM-CAR? Hits: 6642
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9585
Measuring Production Performance: Technician/Mechanic Hits: 12264
Billing a commercial customer (taxes, insurance & deductible) Hits: 2641
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9613
When selecting a client, the estimates list does not appear Hits: 9423
Change the work order template for inspection, truck, tires Hits: 10003
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2083
Integrate a catalog/price list products Hits: 9802
Modify/adjust cost price in the history /sales reports / POS Hits: 10690
Find a payment from a supplier invoice: report Hits: 1998
FAQ - Tire Storage Software for tire store and distributor Hits: 14489

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