Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 42454
Early suppliers payment discounts of 2% good or bad? Hits: 1564
Top 10 Tips to reduce your inventory of parts Hits: 1539
GEM-BOOKS - Accounting and payroll software Hits: 3459
Change rate/hourly rate by batch or by category Hits: 2109
Robert Thibert wheel software catalog integration Hits: 2840
Create a list of customers to check if someone cancels their appointment ? Hits: 1953
Add a personalized field to a customer file or in the company Hits: 1937
Print a customer list with detail of their vehicle Hits: 2002
Changing the default quantity of a product when adding it to the POS Hits: 2035
Hide / display de quantities on the delivery / packing slip Hits: 2072
GEM-CAR provides free accounting software solutions? Hits: 10894
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3918
Acomba - recommended accounting software Hits: 3895
Quickbooks: accounting software compatible with GEM-CAR Hits: 4015
10.5 Reasons for using the GEM-CAR calendar Hits: 2482
Tax settings : Special configurations Hits: 2908
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3773
How to manage / calculate / generate Administrative Fees ? Hits: 3422
How to export data from CARS to GEM-CAR Hits: 2783
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2642
Set deductible Hits: 2664
Printing the rental agreement Hits: 2752
Fuel sales report Hits: 2791
How to search for an alternative part from the POS Hits: 3043
Set reminder for driver's license renewal Hits: 2939
Show preventative maintenance as a popup in the POS Hits: 3056
Specific duty of tire sales report Hits: 2771
Updating the 9 price level from an Excel file Hits: 2919
Printing colored labels by season Hits: 2561
Creation of linked product as "Specific duty" Hits: 2697
Linking specific duties Hits: 2797
Where to save tire size front and rear in the customer file Hits: 2554
Sales report and statistics Hits: 2772
Searching from the POS for customer by name or other criteria Hits: 2718
How to access main customer information in one click in the POS Hits: 3071
Print timestamp on the invoice Hits: 3136
How to pay a bill using multiple payment modes Hits: 2876
How to access the supplier list from the POS in 1 click Hits: 2686
Setting default GL ledger Hits: 2599
Setting the tax level by supplier Hits: 2455
How to change the time range for invoices displayed in history Hits: 2654
Template for supplier importation Hits: 2551
You don't have Excel, use a CSV file Hits: 3692
How to show all 9 level of pricing in the POS for 1 item Hits: 2875
Configuration of a file with the right column header Hits: 2635
How to set the 9 levels of pricing in the inventory Hits: 2807
How to search for the list of package from the POS Hits: 2436
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2784
How to add a part and a quick tip to add multiple parts Hits: 2603
How to scan the VIN from the punch Hits: 2843
How to add a reminder from the punch Hits: 2649
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2560
Configuration of the color code for the status of a job Hits: 2929
How does the supervisor window work to correct timestamp Hits: 2711
Top 10.5 reasons to use the punch clock Hits: 2451
How to loan money to an employee and keep trace Hits: 2347
How the next visit is planned automatically by the software Hits: 2333
How to see the history of the vehicle from all owners Hits: 2381
How to add an option to the vehicle Hits: 2517
How to add a picture of the car Hits: 2711
How to leave a trace that you have returned tires to the customer Hits: 2318
Used car inventory value Hits: 2398
How to track the cost of a vehicle: purchase and repair Hits: 2323
Printing tire labels using different colors by season Hits: 2242
Selling your shop/garage: ensure a healthy transition Hits: 2087
Tire size list from the storage Hits: 3281
Tire storage value for insurance Hits: 2303
How do I know if a customer has tires in storage Hits: 2142
Tire Storage Configuration Hits: 2776
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2355
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2153
How to add a personalized link Hits: 2155
How to change the back color of the invoice Hits: 2324
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2162
How to access other distributors from the POS: using the right click Hits: 2087
Activate your CARFAX VIN decoder Hits: 2989
Activating Mitchell labor transfer Hits: 2730
Activate your ALL DATA labor transfer from the POS Hits: 2182
How does the search icon works Hits: 2214
How to change the customer’s vehicle on an existing estimate Hits: 3902
How to make a customer tax exempt? Hits: 2016
Automatic spellcheck in GEM-CAR Hits: 2240
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2064
How to use NAPA VIN decoder vs CARFAX Hits: 2813
Internal client configuration for invoices without sales Hits: 2784
How to read tire sizes? Hits: 2773
Punch window report for the payroll Hits: 2054
Use & associate/link an associated product: Specific Duty Hits: 2763
Configuration of the workshop equipment Hits: 2659
Management of steps/status & classification of estimates Hits: 1956
Order note / title to manage promise time Hits: 2089
Configuration of Environmental Management Fee (EMF) Hits: 2332
How to change the default value for oil changes Hits: 2042
How to re-print an already printed / closed end of day report Hits: 1988
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1887
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2421
Add a new internet distributor/supplier for parts catalog Hits: 2907
Connecting multiple users on the same Internet catalogue distributor Hits: 2014
How to manage NSF Hits: 2137
Quickly find an appointment for a customer booking Hits: 2181
Access a UCDA Car Sale Contract Hits: 2069
The Cost Price does not Show in the Point of Sale Hits: 2052
Sales and Purchases in Foreign Currencies - Exchange Hits: 2135
Stock you filter inventory based on make and model not ABC Hits: 2169
List of new customers in a month to sent promotion Hits: 2069
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2121
Configure and use AutoServe1 inspection sheets Hits: 2288
Inventory Transaction: purchases, sold, manual adjustment Hits: 2179
How to return unused products from your inventory Hits: 2156
Partial Payments with Discount to Suppliers Hits: 2067
Quick access to kits from POS Hits: 2432
Adding or creating a barcode to a product Hits: 2330
Use multiple monitor on the cloud using RDP Hits: 2108
History a vehicle vs the history of a customer's vehicle Hits: 2928
Advance Kits for wheels : pros and cons Hits: 2236
The GEM-2D : New wireless barcode reader 2D Hits: 2724
List Oil change label model with or without logo for Zebra Hits: 2202
Label model with barcode for inventory Hits: 2440
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2526
Does GEM-CAR offer a complete accounting software solution ? Hits: 2441
Payroll Software Module : Save Time and Money Hits: 3152
generate automatic purchase order using the minimum quantity Hits: 2652
Set minimum and maximum quantity in a product / inventory Hits: 2580
View a list of item were the stock level is bellow minimum Hits: 2675
How to Configure GEM-LINK? Hits: 2150
Transfer data history from over 100 repair shop software/SMS Hits: 3756
Default label configuration for GEM-CAR barcode size Hits: 2429
Demographic sales report and zip code / postal code structure Hits: 3166
How to delete unused products Hits: 3915
How to generate an inventory report Hits: 2434
How to configure GEM-CAR to use a multi-tray printer Hits: 2744
Export or print out a list of customers emails Hits: 3018
Activate your spell check in GEM-CAR using Windows 10 Hits: 1940
Example of recommended inspections for specific types of jobs Hits: 2450
Re-activate/bring back inspection sheets lost after update Hits: 2450
How to display entry and exit mileage on estimates/invoices Hits: 2529
Double-click in the calendar to expand long notes Hits: 2328
Activate an existing yet inactive tire storage Hits: 2379
Remove outdated estimates Hits: 2336
How to activate your shop's SiriusXM account? Hits: 3466
How to activate and use GEM-SCAN - Version 13 Hits: 3570
First Remote Connection Procedure: Cloud Hits: 2482
How to locate individual customers from your sales report Hits: 1971
How to activate existing but inactive tire storage Hits: 2947
Dispatch module Hits: 2093
Change matrix of groups/items that already are in inventory Hits: 4620
Removing the blank space at the bottom of your invoice Hits: 2205
Automatically schedule jobs in the calendar from punch clock Hits: 2055
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2369
Setting a default printer in Windows 10 Hits: 2708
How to take out a list of tire storage Hits: 3938
How to make end of day of payables Hits: 2497
Associate an inspection report with a job: GEM-WORK Hits: 2656
Hourly labor cost, how to do the math Hits: 2531
Multi-window/screen : open calendar/point of sale and check Hits: 2412
Add overpayment (deposit) as a credit in receivables Hits: 2761
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2152
Taking out an inventory transaction report Hits: 5599
Account receivable analysis and aging report for customers Hits: 2887
How to add a Hybrid or Electric vehicle model Hits: 2361
End of the month procedure Hits: 4103
How to generate a list of customers with upcoming reminders Hits: 2482
Punch Clock : What is the "Stop" button for? Hits: 3164
How to save reports and files from Cloud to your local drive Hits: 2742
How to add kits faster in an estimate Hits: 2516
How to use the fast order feature of Napa Prolink SE Hits: 3283
GEM-CONNECT module : procedures Hits: 1931
Start selling tires online: TireConnect catalog integration Hits: 4281
Tire search Hits: 2608
Validation of QST and GST numbers: It is your responsibility Hits: 11242
How to setup GEM-MONEY Hits: 5741
How to update GEM-CAR Hits: 1776
Procedure to print a vehicle's sale contract Hits: 3492
How to send an e-mail and print an invoice at the same time Hits: 2551
How to configure GEM-CHAT - live chat software in your SMS Hits: 4582
How to set a fixed price on an oil change kit Hits: 3517
Manage NSF and how to put the transaction back in receivable Hits: 3179
Add style and colors to notes and internal memos Hits: 3170
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5201
How to manage different products and job categories Hits: 4624
How to get a customer list with a vehicle Hits: 3209
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3449
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4123
How to find a customer's postal code in the POS (12.0.0) Hits: 3540
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3856
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3300
How to view the POS in full screen (12.0.0) Hits: 4037
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3557
Vehicle importation Hits: 3444
How to change the POS icons Hits: 3573
Email addresses by advisor Hits: 2615
Tire storage tip: printing colored labels Hits: 3138
Change the message at the bottom of account statements Hits: 2735
Why aren't the distributions and sales reports balancing? Hits: 3872
GL configuration by department Hits: 3053
Incorrect inventory tracking, possible causes? Hits: 3822
How to track payment history of a specific customer. Hits: 3092
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4258
Multi-location/Multi-enterprise: configuration & options Hits: 3636
Tax table calculation by province for Canada Hits: 3609
Updating to version 11.0.6 Hits: 3701
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5290
List of Shop Management Software: automated data conversion Hits: 3960
New Internet links available in GEM-LINK Hits: 6706
How to track deleted item Hits: 3677
Select different Invoice model/template: fuel, distribution Hits: 4932
Promotional plastic key chain with bar code to open a file Hits: 5144
How to set up an account with Partstech Hits: 6249
GEM-CARD : Credit Card Processing Program Benefits Hits: 5867
How to calculate the cost of your shop supply and apply it Hits: 4127
Inventory adjustment value to do in your accounting Software Hits: 3139
Looking for an invoice by product number Hits: 3396
How to calculate the cost on a job in an estimate / work order ? Hits: 3329
How to calculate the cost and your margin on the workshop equipment? Hits: 3508
Unblock An Order Hits: 3304
How To Change The Product Code? Hits: 3321
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6974
GEM-CHECK Digital Inspection Module Hits: 4590
Transactions for your accounting software for reconciliation Hits: 9821
Change, hide or display the hourly labor rate on invoices Hits: 10281
Add a job to a quote so it doesn't show in the punch clock Hits: 3786
How to add a new customer? Hits: 6902
How to print out the summary of tax distributions report on purchases? Hits: 3757
How to print in black and white and both sides of paper? Hits: 4275
The power of text messaging (SMS) from GEM-CAR Hits: 6679
How to setup and print your key tags? Hits: 5976
Performance report by work bay / technician and payroll Hits: 7498
How to bill a linked customer (e.g. Insurance)? Hits: 4239
How to link a kit to your tire categories? Hits: 5180
How to update the products price by applying a new matrix? Hits: 3923
How to schedule a long job in the Calendar? Hits: 3325
How to setup and use the card processing terminal? Hits: 4057
How to print a statement with detailed payments? Hits: 5501
How to activate and configure Worldpac SpeedDial? Hits: 8441
How to generate a discount on an account receivable? Hits: 3792
How to setup and use your barcode reader? Hits: 6674
How to change and manage the taxes Hits: 3472
How to change the font size of the legal text on the invoice? Hits: 5087
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5082
Display only available inventory in search results window Hits: 4632
Detailed internal work report Hits: 5183
How to generate a core to return? Hits: 5184
Where to find the local & direct phone lines for Support? Hits: 4809
How to transfer a tire storage to another vehicle? Hits: 6712
Yearly sales report for a product through the Inventory window (New) Hits: 5473
Is the deposit taxable or not, and what is its cost? Hits: 3051
Understanding product types of job/products in inventory V6.0 Hits: 2916
Post a supplier bill with parts used in multiple Work Orders Hits: 3061
How to disconnect a user? Hits: 3072
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4054
How to export Invoicing transactions to TEXT files Hits: 3031
New core tracking system! Hits: 4920
How to disable CARFAX for a specific customer Hits: 4779
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5163
Display an alternate delivery address on the invoice Hits: 4888
Invoice with a past date and limit how far you can go Hits: 2993
What's the visual aid to know that hours have been modified? Hits: 4425
Search customer by plate from the "License" field Hits: 4225
Inventory report by line code (9.1+) Hits: 4073
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4538
The meaning of the color codes in the Point of Sale Hits: 5888
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4789
Promised time : where do we put it in the POS Hits: 3131
How do we know in which bin to place the parts that are received for a job? Hits: 3223
Update 411 in GEM-CAR Hits: 3495
Configuration of General Information Hits: 6417
ML - Sharing History Hits: 6795
FAQ : Managing inventory using Min / Max Hits: 8249
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3160
How to setup and use National Accounts Hits: 4370
Management of National Accounts Hits: 3761
How to use IP address on station(s) to speed up the connection to server? Hits: 4190
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2946
Pay Supplier by Credit Card Hits: 4331
2 free alternatives when you don`t have Excel Hits: 5649
GEM-CAR Hits: 3698
Where to place the license file and what it is? Hits: 3740
How to change a payment method on an invoice before the end of day Hits: 3942
How to connect to the cloud using your tablet or phone Hits: 4166
Setup your SMTP server to send email (change/edit password) Hits: 5317
Age Of Account Transfer or importation of receivable from Excel Hits: 4392
Reformatting accounting aging to import receivable in Excel Hits: 4206
Vehicle Makes and Models Management Hits: 3667
How to add item to drop down menu with no spy glass Hits: 3692
How to print vehicle list by customer? Hits: 3414
How to work with GEM-CAR from home/remote: free option Hits: 9454
Used Car Module: New classification feature added Hits: 5775
How to quickly create an invoice? (5 steps) Hits: 3535
Printing multiple copies of invoices Hits: 6924
Create a kit from the Point of Sale Hits: 5516
How to integrate and use NAPA Prolink SE? Hits: 5836
Term & Condition for GEM-TIRE Hits: 3409
Save a copy of estimates sent by email Hits: 3238
Vehicle down time analysis report Hits: 3486
Actions that cause an unbalanced inventory Hits: 3838
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3787
End of the month procedure for accounting & reporting Hits: 6824
How to export/import customers/suppliers/ from Acomba Hits: 5549
How to share a printer Hits: 3643
When managing utility bills choose: apply taxes or not Hits: 5308
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6701
Top reasons why our customers aren't using a bridge Hits: 9404
Changing the customer of an existing estimate Hits: 2948
How to reprint a supplier cheque Hits: 3223
Search by license plate number with CARFAX Hits: 5104
CARFAX - End user license agreement / Terms and conditions Hits: 3742
Create step / classification of the quote Hits: 4100
How to search a customer by vehicle informations Hits: 6269
How to make a partial payment on a supplier invoice Hits: 6568
How to bill the tax only on the invoice Hits: 5806
How to change a supplier number Hits: 6748
How to merge the vehicles of a customer (with their history) Hits: 8192
Create or modify a bank used for supplier payment Hits: 6308
Set default option automatically Hits: 6471
Set Miles or KM by default Hits: 6533
Print customer aging Hits: 6167
How to create a bloc to manage training / holiday Hits: 6525
Block management in the calendar for training & holiday Hits: 5978
How to configure and link properly your GL accounts? Hits: 6326
How to import GL accounts from excel file? Hits: 6804
How to make a tax only invoice? Hits: 5004
How to create a new product in the POS screen? Hits: 7265
FAQ Acomba Hits: 8906
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8881
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23430
Multi-Location Hits: 7288
FAQ GEM-CLOUD Hits: 8086
FAQ Production Module Hits: 7459
FAQ Transmission Module Hits: 7001
FAQ Automotive Club Hits: 2764
FAQ Automotive Club Module Hits: 7841
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12995
FAQ Hosting Solution Hits: 6177
Retreading Module Hits: 9910
GPS Tracking Hits: 7378
Supplier Importation / Exportation Hits: 2604
FAQ Help Hits: 3659
FAQ Unit cost analysis Hits: 7670
FAQ Truck Management with specific options Hits: 2701
FAQ Government Inspection Hits: 7999
FAQ Distribution Hits: 3426
FAQ Supplier Importation/Exportation Hits: 7741
FAQ Survey Hits: 9094
Fuel Module Configuration Hits: 2665
Creating bank and payment method for supplier payment Hits: 8132
FAQ Customer Importation | Import data from repair shop software Hits: 19122
How to block invoicing if the credit limit is reached? Hits: 3217
FAQ_ Printing Cheque/Check Hits: 10163
Remote Hits: 2603
SMS Benefits and limitation Hits: 6221
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3911
FAQ Reminders Hits: 3252
Reporting Receivables\Payables Hits: 5885
Reporting Sales Hits: 5119
Reporting Customers Hits: 6701
FAQ Invoices Hits: 4344
FAQ Customer Management | GEM-CAR manage customer Hits: 19257
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6878
How to change a customer number / How to merge clients Hits: 6789
AVR. labels for tire storage Hits: 7244
Planning Hits: 2653
End Of Day Hits: 3714
FAQ Special Tire Search by Criteria Hits: 12998
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13407
Tire National Account Management software - HELP Hits: 14061
Tax Management Hits: 7320
FAQ Group Discount Hits: 8685
FAQ Product Importation/exportation Hits: 3003
How to do manual supplier invoice entry? Hits: 4805
Price Matrix Hits: 3179
FAQ Linked Product Hits: 3054
FAQ Oil Change Management Hits: 3601
FAQ Kit Management Hits: 3259
Creating Product Hits: 3471
FAQ configuration of Categories and Type of Categories Hits: 3435
GEM-CLOUD Hits: 3153
List Of Options of the General Information - Option List Hits: 9045
Point of sale general Information Hits: 6645
faq Local Configuration Hits: 7725
FAQ Glass Module Hits: 8266
FAQ Fuel Module Hits: 8203
FAQ Tire Module Hits: 9235
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7744
FAQ Payables Hits: 5852
Configure multiple currencies for supplier purchases Hits: 5763
How to duplicate an invoice Hits: 2663
How to cancel / reverse an invoice Hits: 3105
Reporting Module Hits: 3014
FAQ - Punch Clock Hits: 5115
FAQ Vehicle File Hits: 6450
Verbal Approval Hits: 3089
FAQ Used Car Module Hits: 4141
FAQ Courtesy Car and Rental Software module Hits: 7681
FAQ - Part Return and Core Management Hits: 3445
FAQ - Internet Ordering Hits: 3215
FAQ Signature Pad Hits: 4387
FAQ GEM-WORK Hits: 3601
FAQ Sending Text message / SMS Hits: 3541
Work Order Hits: 3706
FAQ Agenda Hits: 14300
FAQ Quotation / Estimate Hits: 14822
Security Hits: 7539
Reports - End of fiscal year Hits: 5033
How to send / e-mail account statements - Hits: 7553
How to cancel / reverse account receivables payment Hits: 6417
Report: Account payables analysis on specific date Hits: 3949
The punch clock: procedure to put a job on Standby Hits: 5978
Express End of Day : to speed up the process Hits: 6257
GL: General Ledger Chart of Accounts Numbering System Hits: 12208
Example Hits: 3043
How to input a payroll transaction at the end of the month Hits: 6174
Internal note vs memo Hits: 2718
Easy module for national account management and follow up Hits: 6329
Reminders and statements blocked by your e-mail provider Hits: 6599
How to perform " End of day " procedure and why Hits: 7167
Set / assign GL account to a category Hits: 6889
How to create add modify GL account Hits: 6935
How to change the mileage in the vehicle's file? Hits: 6884
IMPORTANT: How to perform a backup of your database? Hits: 8365
How to configure / add / modify personalized links? Hits: 5589
How to change the duration of an appointment in the calendar Hits: 3090
Detailed or summary distribution report of transactions Hits: 5774
How to send your account sattements by e-mail / mail (display and print) Hits: 8646
FAQ Accounting Hits: 12155
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7001
How to set tax rate in the USA Hits: 6176
How to modify your account statement? Hits: 4453
How to configure ZEBRA printer in GEM-CAR? Hits: 6437
How to install ribbon for ZEBRA GX420T ? Hits: 6188
How to setup and use GEM-GLASS? Hits: 3648
How to configure, activate and use shop supplies? Hits: 8062
Refresh button in the punch module. Hits: 6704
How to print customer label directly from customer's file? Hits: 5969
How to add a document to a vehicle file? Hits: 6546
How to disable shop supplies for particular job? Hits: 6291
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6074
How to change the date of an invoice? Hits: 7046
How to print customer labels? / Customer report by visits. Hits: 8943
Cancel a payment on an invoice when the end of day is done Hits: 5197
How to change payment method on an invoice before the end of day Hits: 1976
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2488
Reference, who reffered us to you? Hits: 3235
Verbal authorization Hits: 6821
Total invoice search - V7.1 Hits: 6018
How to verify is your period is balanced Hits: 6032
Rental module - V7.1 Hits: 3243
E-mail List report for customers with active e-mail address Hits: 3759
FAQ GEM-CAR Configuration Hits: 10012
FAQ Inventory Hits: 4533
FAQ Cash Register Hits: 3746
FAQ Point of sale (POS) Old Hits: 3882
Analyze report for SMS / text message sent Hits: 8893
On screen signature / activate electronic signature Hits: 8932
How to purchase used vehicle and add it to the inventory? Hits: 6214
How to create special category for used vehicles? Hits: 7404
Suggested purchase list - color code Hits: 6124
How to send text messages from your Shop Management Software Hits: 5948
How to send SMS messages Hits: 3643
How to create SMS templates Hits: 7213
How to activate the SMS function for a particular customer Hits: 5139
Summary of new customers with charts - V7.0 Hits: 3731
Sales analysis report with charts - V7.0 Hits: 4617
Monthly / Yearly sales report with charts - V7.0 Hits: 7597
Monthly sales report by product with charts - V7.0 Hits: 5120
Advertising on invoices - V7.1 Hits: 3674
Sales report by advisor with average and charts Hits: 6075
Sales report by payment method with charts - V7.1 Hits: 5884
Sales report by clerk with charts - V7.1 Hits: 4506
Sales summary report by category with charts - V7.1 Hits: 4957
Get paid anywhere by credit card using your mobile and Square Hits: 5681
Table of content - FAQ Hits: 27984
Managing inactive customers and deleting them - V7.0 Hits: 7164
Display discount on invoice Hits: 8679
Reprint or email an invoice from a work order in the history Hits: 9454
Modify the logo that appears on the packing shipping slip Hits: 6217
Performing a return on a new, guaranteed or defective Hits: 8574
Use the old core option to manage returns Hits: 7933
Configure the supplier check specification template Hits: 6746
Manage car rentals according to the vehicle’s mileage Hits: 6316
Schedule of rental of tools & equipment in your software Hits: 6480
Create a quick list of preferred items to add to an estimate Hits: 3116
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10103
Understanding the different reminder templates to send Hits: 9506
Activate color labels for the customer's line of credit Hits: 8703
How to Activate and Configure the Cash Drawer? Hits: 6308
Modify/reverse a payment method of invoice before end of day Hits: 8156
How to activate the preventative maintenance by model Hits: 7727
How to add money to your cash drawer during the day Hits: 7003
How to use Gift Cards / Rebate / Discount Hits: 7487
Send statements, estimates and invoices to different email Hits: 12294
How to create a category in GEM-CAR Hits: 15801
How to run Teamviewer - Portable ? Hits: 9441
Wired vs Wireless Networking in the Shop Hits: 6183
How to record payments for a supplier paid by VISA and Mastercard Hits: 6108
Updating Service Packs with Windows 8 Hits: 5699
Updating Service Packs with Windows 7 Hits: 6094
Getting ready to install GEM-CAR Hits: 7828
Importing inventory products from Excel or CSV files Hits: 13858
Canadian Tax rate by province Hits: 7247
Minimum System Requirements Hits: 5778
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7055
GEM-MECANIC Hits: 21778
Taxes configuration by customers Hits: 7244
FAQ by Module | GEM-CAR frequently asked questions Hits: 41767
How to transfer a vehicle/car from one customer to another Hits: 8917
How to transfer a vehicle/car from one customer to another Hits: 4166
Billing with insurance deductible and taxes for a customer Hits: 7788
Configuring GEM-CAR with Terminal Server Hits: 6587
DYMO configuration sticker printer for Bar code & key labels Hits: 7972
Print your label for next service: Oil change label software Hits: 12041
Configuration the Zebra printer: Oil change label stickers Hits: 10669
Data from sales report is different for the same date range Hits: 8870
How to handle a customer's bad debts Hits: 7168
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2880
Printing individual labels for barcodes without a logo/price Hits: 7316
Printing water resistant tire labels with a Zebra Hits: 6222
Printing plasticized tire labels with high-strength glue Hits: 3512
Replacement/alternative parts or alternate products Hits: 11832
Management of delivery orders with multiple addresses Hits: 6462
How to create price matrix? / Setup price matrix Hits: 9857
How to send reminder letters with double-window envelopes Hits: 6454
Fold statements so that they fit in window envelopes Hits: 8637
Truck fleet management with preventative maintenance / PEP Hits: 6628
Vehicle file transfer function using the car’s VIN Hits: 7100
Client’s contact information transfer from 411 USA & CANADA Hits: 6478
Used vehicles-cars/exchanges/consignment with financing Hits: 6564
Problems with management of specific duties,environment fees Hits: 6551
How to configure categories with the general ledger / type Hits: 8560
Reasons that affect the Performance by bay/technician report Hits: 6448
Create tire storage codes with different rates and quantity Hits: 6760
How to print a report for a set of items in a kit Hits: 6253
Transferring parts from the NAPA Prolink site causes issues Hits: 6114
Transferring parts that are not in inventory into DAVE / WHI Hits: 6077
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5471
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6797
Pay a supplier invoice via the cash register / petty cash Hits: 9213
How to enter money in the cash register ? Hits: 7991
How to create a cash register Hits: 7594
Manage NSF check cashing : easy steps Hits: 6023
How to print out a list of detailed invoices with the cost price Hits: 3359
How to change the date format on a particular workstation Hits: 5799
How to change the client number Hits: 3505
Purchasing via the POS and core management Hits: 7717
Validate if your customers are loyal : visits and sales Hits: 3851
Analyze activity and sales per department & job type Hits: 6097
Configure the body/text of an estimate email with a signature Hits: 8518
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4736
Reprint an end-of-day report that is printed/closed Hits: 5538
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3314
How to assign a language of correspondence Hits: 6117
How to add a logo in a reminder letter, e.g.: CAA Hits: 9020
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7552
How to reprint a supplier cheque - V6.0 Hits: 2285
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4645
When making purchases, how not to create all the items on inventory ? Hits: 2208
Change the duration that archives are displayed in history Hits: 4294
Activate or close your cash register at the end of the day Hits: 6939
Configuration to memorize parts on a job like an oil change Hits: 6604
How does GEM-CAR calculate the taxes? Hits: 5773
Manage windshield & glass change/installation with insurance Hits: 5845
Validate if the invoice contains the address (send reminder) Hits: 6416
How to know if a preventive maintenance option is activated Hits: 6554
How to know if a job is still pending in the time stamp/punch clock Hits: 6434
Create used-vehicle stock number via the POS Hits: 7164
Management of multiple tax levels for delivery out of area Hits: 5568
How to deactivate the postal code format to enter a zip code Hits: 6216
Analyzing Sales Report: do you have loyal customer? Hits: 5019
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4244
How to print out and analyze your sales reports Hits: 5015
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4514
Can I Send Reminder Emails? Hits: 7851
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3639
How to print out a supplier cheque journal report - V7.0 Hits: 6675
Generate the age of accounts payable by supplier Hits: 6986
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7833
How to reprint a supplier cheque Hits: 5247
Change order position of your bay in the agenda/calendar Hits: 6537
How to export the items in your inventory to Excel or CSV Hits: 5976
Measure the return on sending customer's reminder by email Hits: 4101
How product categories work Hits: 7687
Reprint an end-of-day report that is printed/closed Hits: 3386
Managing insurance deductibles for insurer files Hits: 6160
How to track your customers number of visits and sales ? - V6.0 Hits: 2356
Simply Accounting and Quickbooks transfer Hits: 7933
How to create your logo by yourself Hits: 5764
How to create or add your logo on your estimate or invoice Hits: 6396
How to invert print and display on the display icon Hits: 5711
How to add information faster and easy GEM-PEN Hits: 3578
How to show the subtotal for each job Hits: 5855
How to change taxes: multiple taxes levels management Hits: 6905
Find your SMTP address - complete List Hits: 19456
SMTP List Hits: 6366
Entering previous account statement amounts and balances Hits: 7281
Print the list of tires required for tomorrow’s appointment Hits: 7276
Entering your SMTP address. E-mail estimates and invoices Hits: 7575
Creating tires in inventory, searching for available tires Hits: 8340
Change, add or modify payment methods : direct deposit Hits: 7987
Creating job packages or kits Hits: 8009
Updating the tire retail prices by make/brand or model Hits: 6834
Use national accounts / third party invoicing Hits: 6416
How to configure and print receipts on a coupon printer. Hits: 7729
Activate parts memory on a job: oil change package Hits: 6685
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6913
Map directions to go from the shop to the customer Hits: 7268
Activate automatic OEM preventative maintenance reminder Hits: 7372
How to create and/or change User Names and PW? Hits: 6382
Search for parts sold to a specific customer in history Hits: 4330
How to download the Internet Explorer 11.0 upgrade Hits: 7051
How to change, modify or see the item cost on the POS window Hits: 8839
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4299
How to activate the Truck Tab for customer vehicle data? Hits: 8234
Create and print a new tire storage label from your software Hits: 8871
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6175
How to improve your computer's performance? Hits: 6079
Receive and enter your purchase invoices via the POS Hits: 7443
Invoice a different bill to or a National Account Hits: 6159
Create GL and payment method for an Account to an Account? Hits: 6528
Display inventory location on a shipping slip Hits: 6721
Put a customer on credit block / pending for credit approval Hits: 6450
Canadian Federal Fuel Taxes Hits: 6520
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6649
Canadian & Quebec taxes on fuel and petroleum products Hits: 6608
Specific Duty & recycling fees for new tire are taxable Hits: 6807
My color printer is very slow, I would like buy a faster one Hits: 5416
How do I manage fuel sales in my GEM-CAR software Hits: 9326
My printer prints my reports and documents outside the page margins Hits: 6086
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6190
Receivables in my End of Day report no longer balance Hits: 7108
Little squares or rectangles are showing on my reports Hits: 5718
Send my invoice to the attention of a specific person Hits: 14466
Register a deposit and collect the balance later Hits: 6472
How can I change font in GEM-CAR Hits: 6633
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8540
Invoices and reports are not printing at the correct printer Hits: 6618
How can I add another customer to the same telephone number? Hits: 6585
Transfer French description from CARQUEST’s Weblink Hits: 6901
Your Sales by Sales Rep report is empty Hits: 5085
The accounts receivable code (AR) no longer works Hits: 9864
Reserve on hold parts, materials, tires for an estimate Hits: 6304
How to set discounts or prices for group or fleet accounts Hits: 6643
Change/modify the credit terms or conditions in your invoice Hits: 6848
Enter a default regional area code, city and province/state Hits: 6064
How do I activate and use the Sort key and quick search Hits: 5972
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6773
Change the internet Login information of your tire supplier Hits: 9130
How to assign price levels and link these to parts and tires Hits: 7130
How can a product be automatically linked or associated Hits: 7499
Printing customer labels for promotions or Christmas cards Hits: 7838
How to create Reminders? Hits: 10526
How to configure security levels by user Hits: 7472
How do I change the promotional message on my invoices. Hits: 6259
How do I print labels for the customer monthly statements? Hits: 8992
What Label model should I purchase for barcode printing? Hits: 5512
Block the software from sending a reminder to a customer Hits: 9242
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4168
How do I enter a tax included dollars amount on an item Hits: 2807
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5191
Are there any user manuals or guides available for GEM-CAR? Hits: 6281
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9111
Measuring Production Performance: Technician/Mechanic Hits: 11705
Billing a commercial customer (taxes, insurance & deductible) Hits: 2244
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8955
When selecting a client, the estimates list does not appear Hits: 8805
Change the work order template for inspection, truck, tires Hits: 9320
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1722
Integrate a catalog/price list products Hits: 9102
Modify/adjust cost price in the history /sales reports / POS Hits: 9850
Find a payment from a supplier invoice: report Hits: 1731
FAQ - Tire Storage Software for tire store and distributor Hits: 13903

Point Of Sale

  • You are here:  
  • Home