GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 42101
Early suppliers payment discounts of 2% good or bad? Hits: 1547
Top 10 Tips to reduce your inventory of parts Hits: 1516
GEM-BOOKS - Accounting and payroll software Hits: 3428
Change rate/hourly rate by batch or by category Hits: 2092
Robert Thibert wheel software catalog integration Hits: 2810
Create a list of customers to check if someone cancels their appointment ? Hits: 1935
Add a personalized field to a customer file or in the company Hits: 1914
Print a customer list with detail of their vehicle Hits: 1972
Changing the default quantity of a product when adding it to the POS Hits: 2015
Hide / display de quantities on the delivery / packing slip Hits: 2055
GEM-CAR provides free accounting software solutions? Hits: 10840
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3884
Acomba - recommended accounting software Hits: 3853
Quickbooks: accounting software compatible with GEM-CAR Hits: 3975
10.5 Reasons for using the GEM-CAR calendar Hits: 2462
Tax settings : Special configurations Hits: 2886
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3732
How to manage / calculate / generate Administrative Fees ? Hits: 3385
How to export data from CARS to GEM-CAR Hits: 2756
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2625
Set deductible Hits: 2639
Printing the rental agreement Hits: 2734
Fuel sales report Hits: 2759
How to search for an alternative part from the POS Hits: 3019
Set reminder for driver's license renewal Hits: 2908
Show preventative maintenance as a popup in the POS Hits: 3030
Specific duty of tire sales report Hits: 2742
Updating the 9 price level from an Excel file Hits: 2902
Printing colored labels by season Hits: 2541
Creation of linked product as "Specific duty" Hits: 2680
Linking specific duties Hits: 2771
Where to save tire size front and rear in the customer file Hits: 2528
Sales report and statistics Hits: 2747
Searching from the POS for customer by name or other criteria Hits: 2696
How to access main customer information in one click in the POS Hits: 3046
Print timestamp on the invoice Hits: 3110
How to pay a bill using multiple payment modes Hits: 2852
How to access the supplier list from the POS in 1 click Hits: 2663
Setting default GL ledger Hits: 2573
Setting the tax level by supplier Hits: 2434
How to change the time range for invoices displayed in history Hits: 2628
Template for supplier importation Hits: 2532
You don't have Excel, use a CSV file Hits: 3665
How to show all 9 level of pricing in the POS for 1 item Hits: 2856
Configuration of a file with the right column header Hits: 2616
How to set the 9 levels of pricing in the inventory Hits: 2786
How to search for the list of package from the POS Hits: 2415
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2760
How to add a part and a quick tip to add multiple parts Hits: 2584
How to scan the VIN from the punch Hits: 2821
How to add a reminder from the punch Hits: 2631
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2539
Configuration of the color code for the status of a job Hits: 2915
How does the supervisor window work to correct timestamp Hits: 2698
Top 10.5 reasons to use the punch clock Hits: 2435
How to loan money to an employee and keep trace Hits: 2328
How the next visit is planned automatically by the software Hits: 2318
How to see the history of the vehicle from all owners Hits: 2368
How to add an option to the vehicle Hits: 2500
How to add a picture of the car Hits: 2688
How to leave a trace that you have returned tires to the customer Hits: 2304
Used car inventory value Hits: 2382
How to track the cost of a vehicle: purchase and repair Hits: 2308
Printing tire labels using different colors by season Hits: 2222
Selling your shop/garage: ensure a healthy transition Hits: 2075
Tire size list from the storage Hits: 3250
Tire storage value for insurance Hits: 2279
How do I know if a customer has tires in storage Hits: 2129
Tire Storage Configuration Hits: 2760
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2339
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2136
How to add a personalized link Hits: 2136
How to change the back color of the invoice Hits: 2304
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2141
How to access other distributors from the POS: using the right click Hits: 2070
Activate your CARFAX VIN decoder Hits: 2970
Activating Mitchell labor transfer Hits: 2708
Activate your ALL DATA labor transfer from the POS Hits: 2162
How does the search icon works Hits: 2194
How to change the customer’s vehicle on an existing estimate Hits: 3869
How to make a customer tax exempt? Hits: 2002
Automatic spellcheck in GEM-CAR Hits: 2229
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2045
How to use NAPA VIN decoder vs CARFAX Hits: 2774
Internal client configuration for invoices without sales Hits: 2768
How to read tire sizes? Hits: 2728
Punch window report for the payroll Hits: 2043
Use & associate/link an associated product: Specific Duty Hits: 2739
Configuration of the workshop equipment Hits: 2646
Management of steps/status & classification of estimates Hits: 1943
Order note / title to manage promise time Hits: 2078
Configuration of Environmental Management Fee (EMF) Hits: 2308
How to change the default value for oil changes Hits: 2029
How to re-print an already printed / closed end of day report Hits: 1983
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1873
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2411
Add a new internet distributor/supplier for parts catalog Hits: 2890
Connecting multiple users on the same Internet catalogue distributor Hits: 2001
How to manage NSF Hits: 2124
Quickly find an appointment for a customer booking Hits: 2166
Access a UCDA Car Sale Contract Hits: 2056
The Cost Price does not Show in the Point of Sale Hits: 2037
Sales and Purchases in Foreign Currencies - Exchange Hits: 2116
Stock you filter inventory based on make and model not ABC Hits: 2152
List of new customers in a month to sent promotion Hits: 2054
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2105
Configure and use AutoServe1 inspection sheets Hits: 2269
Inventory Transaction: purchases, sold, manual adjustment Hits: 2163
How to return unused products from your inventory Hits: 2141
Partial Payments with Discount to Suppliers Hits: 2049
Quick access to kits from POS Hits: 2413
Adding or creating a barcode to a product Hits: 2315
Use multiple monitor on the cloud using RDP Hits: 2094
History a vehicle vs the history of a customer's vehicle Hits: 2905
Advance Kits for wheels : pros and cons Hits: 2215
The GEM-2D : New wireless barcode reader 2D Hits: 2702
List Oil change label model with or without logo for Zebra Hits: 2187
Label model with barcode for inventory Hits: 2426
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2508
Does GEM-CAR offer a complete accounting software solution ? Hits: 2424
Payroll Software Module : Save Time and Money Hits: 3128
generate automatic purchase order using the minimum quantity Hits: 2637
Set minimum and maximum quantity in a product / inventory Hits: 2566
View a list of item were the stock level is bellow minimum Hits: 2657
How to Configure GEM-LINK? Hits: 2137
Transfer data history from over 100 repair shop software/SMS Hits: 3725
Default label configuration for GEM-CAR barcode size Hits: 2413
Demographic sales report and zip code / postal code structure Hits: 3121
How to delete unused products Hits: 3893
How to generate an inventory report Hits: 2415
How to configure GEM-CAR to use a multi-tray printer Hits: 2717
Export or print out a list of customers emails Hits: 3001
Activate your spell check in GEM-CAR using Windows 10 Hits: 1932
Example of recommended inspections for specific types of jobs Hits: 2436
Re-activate/bring back inspection sheets lost after update Hits: 2428
How to display entry and exit mileage on estimates/invoices Hits: 2511
Double-click in the calendar to expand long notes Hits: 2311
Activate an existing yet inactive tire storage Hits: 2356
Remove outdated estimates Hits: 2317
How to activate your shop's SiriusXM account? Hits: 3447
How to activate and use GEM-SCAN - Version 13 Hits: 3545
First Remote Connection Procedure: Cloud Hits: 2467
How to locate individual customers from your sales report Hits: 1958
How to activate existing but inactive tire storage Hits: 2922
Dispatch module Hits: 2077
Change matrix of groups/items that already are in inventory Hits: 4583
Removing the blank space at the bottom of your invoice Hits: 2195
Automatically schedule jobs in the calendar from punch clock Hits: 2041
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2354
Setting a default printer in Windows 10 Hits: 2686
How to take out a list of tire storage Hits: 3915
How to make end of day of payables Hits: 2480
Associate an inspection report with a job: GEM-WORK Hits: 2642
Hourly labor cost, how to do the math Hits: 2514
Multi-window/screen : open calendar/point of sale and check Hits: 2402
Add overpayment (deposit) as a credit in receivables Hits: 2750
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2139
Taking out an inventory transaction report Hits: 5558
Account receivable analysis and aging report for customers Hits: 2877
How to add a Hybrid or Electric vehicle model Hits: 2348
End of the month procedure Hits: 4076
How to generate a list of customers with upcoming reminders Hits: 2469
Punch Clock : What is the "Stop" button for? Hits: 3140
How to save reports and files from Cloud to your local drive Hits: 2726
How to add kits faster in an estimate Hits: 2505
How to use the fast order feature of Napa Prolink SE Hits: 3265
GEM-CONNECT module : procedures Hits: 1910
Start selling tires online: TireConnect catalog integration Hits: 4261
Tire search Hits: 2592
Validation of QST and GST numbers: It is your responsibility Hits: 11160
How to setup GEM-MONEY Hits: 5694
How to update GEM-CAR Hits: 1771
Procedure to print a vehicle's sale contract Hits: 3467
How to send an e-mail and print an invoice at the same time Hits: 2539
How to configure GEM-CHAT - live chat software in your SMS Hits: 4556
How to set a fixed price on an oil change kit Hits: 3502
Manage NSF and how to put the transaction back in receivable Hits: 3159
Add style and colors to notes and internal memos Hits: 3158
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5164
How to manage different products and job categories Hits: 4594
How to get a customer list with a vehicle Hits: 3194
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3426
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4105
How to find a customer's postal code in the POS (12.0.0) Hits: 3518
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3841
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3288
How to view the POS in full screen (12.0.0) Hits: 4014
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3543
Vehicle importation Hits: 3433
How to change the POS icons Hits: 3557
Email addresses by advisor Hits: 2605
Tire storage tip: printing colored labels Hits: 3127
Change the message at the bottom of account statements Hits: 2723
Why aren't the distributions and sales reports balancing? Hits: 3852
GL configuration by department Hits: 3043
Incorrect inventory tracking, possible causes? Hits: 3808
How to track payment history of a specific customer. Hits: 3079
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4246
Multi-location/Multi-enterprise: configuration & options Hits: 3620
Tax table calculation by province for Canada Hits: 3588
Updating to version 11.0.6 Hits: 3680
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5271
List of Shop Management Software: automated data conversion Hits: 3939
New Internet links available in GEM-LINK Hits: 6668
How to track deleted item Hits: 3661
Select different Invoice model/template: fuel, distribution Hits: 4917
Promotional plastic key chain with bar code to open a file Hits: 5126
How to set up an account with Partstech Hits: 6212
GEM-CARD : Credit Card Processing Program Benefits Hits: 5827
How to calculate the cost of your shop supply and apply it Hits: 4114
Inventory adjustment value to do in your accounting Software Hits: 3123
Looking for an invoice by product number Hits: 3377
How to calculate the cost on a job in an estimate / work order ? Hits: 3316
How to calculate the cost and your margin on the workshop equipment? Hits: 3483
Unblock An Order Hits: 3292
How To Change The Product Code? Hits: 3300
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6932
GEM-CHECK Digital Inspection Module Hits: 4569
Transactions for your accounting software for reconciliation Hits: 9756
Change, hide or display the hourly labor rate on invoices Hits: 10261
Add a job to a quote so it doesn't show in the punch clock Hits: 3773
How to add a new customer? Hits: 6880
How to print out the summary of tax distributions report on purchases? Hits: 3747
How to print in black and white and both sides of paper? Hits: 4255
The power of text messaging (SMS) from GEM-CAR Hits: 6646
How to setup and print your key tags? Hits: 5960
Performance report by work bay / technician and payroll Hits: 7478
How to bill a linked customer (e.g. Insurance)? Hits: 4220
How to link a kit to your tire categories? Hits: 5158
How to update the products price by applying a new matrix? Hits: 3912
How to schedule a long job in the Calendar? Hits: 3299
How to setup and use the card processing terminal? Hits: 4034
How to print a statement with detailed payments? Hits: 5484
How to activate and configure Worldpac SpeedDial? Hits: 8403
How to generate a discount on an account receivable? Hits: 3773
How to setup and use your barcode reader? Hits: 6642
How to change and manage the taxes Hits: 3456
How to change the font size of the legal text on the invoice? Hits: 5075
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5057
Display only available inventory in search results window Hits: 4612
Detailed internal work report Hits: 5161
How to generate a core to return? Hits: 5158
Where to find the local & direct phone lines for Support? Hits: 4788
How to transfer a tire storage to another vehicle? Hits: 6696
Yearly sales report for a product through the Inventory window (New) Hits: 5452
Is the deposit taxable or not, and what is its cost? Hits: 3034
Understanding product types of job/products in inventory V6.0 Hits: 2909
Post a supplier bill with parts used in multiple Work Orders Hits: 3052
How to disconnect a user? Hits: 3056
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4034
How to export Invoicing transactions to TEXT files Hits: 3017
New core tracking system! Hits: 4906
How to disable CARFAX for a specific customer Hits: 4762
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5146
Display an alternate delivery address on the invoice Hits: 4871
Invoice with a past date and limit how far you can go Hits: 2978
What's the visual aid to know that hours have been modified? Hits: 4413
Search customer by plate from the "License" field Hits: 4213
Inventory report by line code (9.1+) Hits: 4057
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4525
The meaning of the color codes in the Point of Sale Hits: 5869
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4773
Promised time : where do we put it in the POS Hits: 3119
How do we know in which bin to place the parts that are received for a job? Hits: 3211
Update 411 in GEM-CAR Hits: 3480
Configuration of General Information Hits: 6381
ML - Sharing History Hits: 6773
FAQ : Managing inventory using Min / Max Hits: 8215
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3144
How to setup and use National Accounts Hits: 4338
Management of National Accounts Hits: 3741
How to use IP address on station(s) to speed up the connection to server? Hits: 4167
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2931
Pay Supplier by Credit Card Hits: 4316
2 free alternatives when you don`t have Excel Hits: 5631
GEM-CAR Hits: 3684
Where to place the license file and what it is? Hits: 3716
How to change a payment method on an invoice before the end of day Hits: 3923
How to connect to the cloud using your tablet or phone Hits: 4144
Setup your SMTP server to send email (change/edit password) Hits: 5301
Age Of Account Transfer or importation of receivable from Excel Hits: 4375
Reformatting accounting aging to import receivable in Excel Hits: 4192
Vehicle Makes and Models Management Hits: 3641
How to add item to drop down menu with no spy glass Hits: 3672
How to print vehicle list by customer? Hits: 3395
How to work with GEM-CAR from home/remote: free option Hits: 9428
Used Car Module: New classification feature added Hits: 5759
How to quickly create an invoice? (5 steps) Hits: 3515
Printing multiple copies of invoices Hits: 6903
Create a kit from the Point of Sale Hits: 5499
How to integrate and use NAPA Prolink SE? Hits: 5801
Term & Condition for GEM-TIRE Hits: 3390
Save a copy of estimates sent by email Hits: 3219
Vehicle down time analysis report Hits: 3471
Actions that cause an unbalanced inventory Hits: 3819
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3774
End of the month procedure for accounting & reporting Hits: 6790
How to export/import customers/suppliers/ from Acomba Hits: 5531
How to share a printer Hits: 3626
When managing utility bills choose: apply taxes or not Hits: 5296
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6678
Top reasons why our customers aren't using a bridge Hits: 9370
Changing the customer of an existing estimate Hits: 2930
How to reprint a supplier cheque Hits: 3208
Search by license plate number with CARFAX Hits: 5066
CARFAX - End user license agreement / Terms and conditions Hits: 3720
Create step / classification of the quote Hits: 4083
How to search a customer by vehicle informations Hits: 6258
How to make a partial payment on a supplier invoice Hits: 6549
How to bill the tax only on the invoice Hits: 5791
How to change a supplier number Hits: 6728
How to merge the vehicles of a customer (with their history) Hits: 8164
Create or modify a bank used for supplier payment Hits: 6291
Set default option automatically Hits: 6457
Set Miles or KM by default Hits: 6515
Print customer aging Hits: 6148
How to create a bloc to manage training / holiday Hits: 6473
Block management in the calendar for training & holiday Hits: 5940
How to configure and link properly your GL accounts? Hits: 6303
How to import GL accounts from excel file? Hits: 6775
How to make a tax only invoice? Hits: 4983
How to create a new product in the POS screen? Hits: 7243
FAQ Acomba Hits: 8872
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8841
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23402
Multi-Location Hits: 7261
FAQ GEM-CLOUD Hits: 8057
FAQ Production Module Hits: 7427
FAQ Transmission Module Hits: 6973
FAQ Automotive Club Hits: 2748
FAQ Automotive Club Module Hits: 7817
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12977
FAQ Hosting Solution Hits: 6158
Retreading Module Hits: 9886
GPS Tracking Hits: 7352
Supplier Importation / Exportation Hits: 2589
FAQ Help Hits: 3639
FAQ Unit cost analysis Hits: 7643
FAQ Truck Management with specific options Hits: 2682
FAQ Government Inspection Hits: 7971
FAQ Distribution Hits: 3410
FAQ Supplier Importation/Exportation Hits: 7715
FAQ Survey Hits: 9067
Fuel Module Configuration Hits: 2644
Creating bank and payment method for supplier payment Hits: 8102
FAQ Customer Importation | Import data from repair shop software Hits: 19092
How to block invoicing if the credit limit is reached? Hits: 3203
FAQ_ Printing Cheque/Check Hits: 10130
Remote Hits: 2585
SMS Benefits and limitation Hits: 6200
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3885
FAQ Reminders Hits: 3231
Reporting Receivables\Payables Hits: 5856
Reporting Sales Hits: 5094
Reporting Customers Hits: 6671
FAQ Invoices Hits: 4321
FAQ Customer Management | GEM-CAR manage customer Hits: 19226
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6847
How to change a customer number / How to merge clients Hits: 6761
AVR. labels for tire storage Hits: 7224
Planning Hits: 2639
End Of Day Hits: 3697
FAQ Special Tire Search by Criteria Hits: 12970
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13378
Tire National Account Management software - HELP Hits: 14038
Tax Management Hits: 7294
FAQ Group Discount Hits: 8647
FAQ Product Importation/exportation Hits: 2988
How to do manual supplier invoice entry? Hits: 4787
Price Matrix Hits: 3161
FAQ Linked Product Hits: 3038
FAQ Oil Change Management Hits: 3584
FAQ Kit Management Hits: 3244
Creating Product Hits: 3451
FAQ configuration of Categories and Type of Categories Hits: 3414
GEM-CLOUD Hits: 3127
List Of Options of the General Information - Option List Hits: 9015
Point of sale general Information Hits: 6627
faq Local Configuration Hits: 7695
FAQ Glass Module Hits: 8240
FAQ Fuel Module Hits: 8170
FAQ Tire Module Hits: 9203
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7716
FAQ Payables Hits: 5829
Configure multiple currencies for supplier purchases Hits: 5744
How to duplicate an invoice Hits: 2645
How to cancel / reverse an invoice Hits: 3088
Reporting Module Hits: 2996
FAQ - Punch Clock Hits: 5082
FAQ Vehicle File Hits: 6397
Verbal Approval Hits: 3075
FAQ Used Car Module Hits: 4118
FAQ Courtesy Car and Rental Software module Hits: 7654
FAQ - Part Return and Core Management Hits: 3426
FAQ - Internet Ordering Hits: 3198
FAQ Signature Pad Hits: 4364
FAQ GEM-WORK Hits: 3576
FAQ Sending Text message / SMS Hits: 3519
Work Order Hits: 3686
FAQ Agenda Hits: 14223
FAQ Quotation / Estimate Hits: 14744
Security Hits: 7511
Reports - End of fiscal year Hits: 5018
How to send / e-mail account statements - Hits: 7491
How to cancel / reverse account receivables payment Hits: 6402
Report: Account payables analysis on specific date Hits: 3933
The punch clock: procedure to put a job on Standby Hits: 5957
Express End of Day : to speed up the process Hits: 6235
GL: General Ledger Chart of Accounts Numbering System Hits: 12154
Example Hits: 3019
How to input a payroll transaction at the end of the month Hits: 6156
Internal note vs memo Hits: 2700
Easy module for national account management and follow up Hits: 6308
Reminders and statements blocked by your e-mail provider Hits: 6583
How to perform " End of day " procedure and why Hits: 7142
Set / assign GL account to a category Hits: 6863
How to create add modify GL account Hits: 6915
How to change the mileage in the vehicle's file? Hits: 6866
IMPORTANT: How to perform a backup of your database? Hits: 8331
How to configure / add / modify personalized links? Hits: 5575
How to change the duration of an appointment in the calendar Hits: 3071
Detailed or summary distribution report of transactions Hits: 5758
How to send your account sattements by e-mail / mail (display and print) Hits: 8617
FAQ Accounting Hits: 12122
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6975
How to set tax rate in the USA Hits: 6161
How to modify your account statement? Hits: 4440
How to configure ZEBRA printer in GEM-CAR? Hits: 6420
How to install ribbon for ZEBRA GX420T ? Hits: 6168
How to setup and use GEM-GLASS? Hits: 3625
How to configure, activate and use shop supplies? Hits: 8034
Refresh button in the punch module. Hits: 6684
How to print customer label directly from customer's file? Hits: 5946
How to add a document to a vehicle file? Hits: 6531
How to disable shop supplies for particular job? Hits: 6277
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6047
How to change the date of an invoice? Hits: 7021
How to print customer labels? / Customer report by visits. Hits: 8909
Cancel a payment on an invoice when the end of day is done Hits: 5178
How to change payment method on an invoice before the end of day Hits: 1959
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2464
Reference, who reffered us to you? Hits: 3217
Verbal authorization Hits: 6801
Total invoice search - V7.1 Hits: 6001
How to verify is your period is balanced Hits: 6009
Rental module - V7.1 Hits: 3228
E-mail List report for customers with active e-mail address Hits: 3744
FAQ GEM-CAR Configuration Hits: 9964
FAQ Inventory Hits: 4513
FAQ Cash Register Hits: 3732
FAQ Point of sale (POS) Old Hits: 3859
Analyze report for SMS / text message sent Hits: 8859
On screen signature / activate electronic signature Hits: 8898
How to purchase used vehicle and add it to the inventory? Hits: 6190
How to create special category for used vehicles? Hits: 7384
Suggested purchase list - color code Hits: 6097
How to send text messages from your Shop Management Software Hits: 5927
How to send SMS messages Hits: 3623
How to create SMS templates Hits: 7194
How to activate the SMS function for a particular customer Hits: 5118
Summary of new customers with charts - V7.0 Hits: 3711
Sales analysis report with charts - V7.0 Hits: 4598
Monthly / Yearly sales report with charts - V7.0 Hits: 7581
Monthly sales report by product with charts - V7.0 Hits: 5099
Advertising on invoices - V7.1 Hits: 3662
Sales report by advisor with average and charts Hits: 6049
Sales report by payment method with charts - V7.1 Hits: 5861
Sales report by clerk with charts - V7.1 Hits: 4488
Sales summary report by category with charts - V7.1 Hits: 4938
Get paid anywhere by credit card using your mobile and Square Hits: 5659
Table of content - FAQ Hits: 27956
Managing inactive customers and deleting them - V7.0 Hits: 7141
Display discount on invoice Hits: 8624
Reprint or email an invoice from a work order in the history Hits: 9396
Modify the logo that appears on the packing shipping slip Hits: 6196
Performing a return on a new, guaranteed or defective Hits: 8539
Use the old core option to manage returns Hits: 7911
Configure the supplier check specification template Hits: 6728
Manage car rentals according to the vehicle’s mileage Hits: 6299
Schedule of rental of tools & equipment in your software Hits: 6459
Create a quick list of preferred items to add to an estimate Hits: 3097
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10053
Understanding the different reminder templates to send Hits: 9478
Activate color labels for the customer's line of credit Hits: 8664
How to Activate and Configure the Cash Drawer? Hits: 6289
Modify/reverse a payment method of invoice before end of day Hits: 8141
How to activate the preventative maintenance by model Hits: 7708
How to add money to your cash drawer during the day Hits: 6984
How to use Gift Cards / Rebate / Discount Hits: 7469
Send statements, estimates and invoices to different email Hits: 12245
How to create a category in GEM-CAR Hits: 15766
How to run Teamviewer - Portable ? Hits: 9390
Wired vs Wireless Networking in the Shop Hits: 6163
How to record payments for a supplier paid by VISA and Mastercard Hits: 6084
Updating Service Packs with Windows 8 Hits: 5673
Updating Service Packs with Windows 7 Hits: 6073
Getting ready to install GEM-CAR Hits: 7802
Importing inventory products from Excel or CSV files Hits: 13795
Canadian Tax rate by province Hits: 7206
Minimum System Requirements Hits: 5754
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7026
GEM-MECANIC Hits: 21718
Taxes configuration by customers Hits: 7221
FAQ by Module | GEM-CAR frequently asked questions Hits: 41682
How to transfer a vehicle/car from one customer to another Hits: 8882
How to transfer a vehicle/car from one customer to another Hits: 4133
Billing with insurance deductible and taxes for a customer Hits: 7771
Configuring GEM-CAR with Terminal Server Hits: 6566
DYMO configuration sticker printer for Bar code & key labels Hits: 7948
Print your label for next service: Oil change label software Hits: 11988
Configuration the Zebra printer: Oil change label stickers Hits: 10640
Data from sales report is different for the same date range Hits: 8840
How to handle a customer's bad debts Hits: 7142
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2869
Printing individual labels for barcodes without a logo/price Hits: 7298
Printing water resistant tire labels with a Zebra Hits: 6203
Printing plasticized tire labels with high-strength glue Hits: 3496
Replacement/alternative parts or alternate products Hits: 11760
Management of delivery orders with multiple addresses Hits: 6444
How to create price matrix? / Setup price matrix Hits: 9827
How to send reminder letters with double-window envelopes Hits: 6438
Fold statements so that they fit in window envelopes Hits: 8622
Truck fleet management with preventative maintenance / PEP Hits: 6599
Vehicle file transfer function using the car’s VIN Hits: 7086
Client’s contact information transfer from 411 USA & CANADA Hits: 6466
Used vehicles-cars/exchanges/consignment with financing Hits: 6537
Problems with management of specific duties,environment fees Hits: 6526
How to configure categories with the general ledger / type Hits: 8535
Reasons that affect the Performance by bay/technician report Hits: 6435
Create tire storage codes with different rates and quantity Hits: 6741
How to print a report for a set of items in a kit Hits: 6238
Transferring parts from the NAPA Prolink site causes issues Hits: 6101
Transferring parts that are not in inventory into DAVE / WHI Hits: 6065
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5455
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6783
Pay a supplier invoice via the cash register / petty cash Hits: 9186
How to enter money in the cash register ? Hits: 7965
How to create a cash register Hits: 7564
Manage NSF check cashing : easy steps Hits: 6008
How to print out a list of detailed invoices with the cost price Hits: 3346
How to change the date format on a particular workstation Hits: 5782
How to change the client number Hits: 3487
Purchasing via the POS and core management Hits: 7694
Validate if your customers are loyal : visits and sales Hits: 3838
Analyze activity and sales per department & job type Hits: 6077
Configure the body/text of an estimate email with a signature Hits: 8485
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4721
Reprint an end-of-day report that is printed/closed Hits: 5524
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3297
How to assign a language of correspondence Hits: 6101
How to add a logo in a reminder letter, e.g.: CAA Hits: 8981
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7531
How to reprint a supplier cheque - V6.0 Hits: 2266
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4633
When making purchases, how not to create all the items on inventory ? Hits: 2194
Change the duration that archives are displayed in history Hits: 4282
Activate or close your cash register at the end of the day Hits: 6907
Configuration to memorize parts on a job like an oil change Hits: 6584
How does GEM-CAR calculate the taxes? Hits: 5752
Manage windshield & glass change/installation with insurance Hits: 5834
Validate if the invoice contains the address (send reminder) Hits: 6398
How to know if a preventive maintenance option is activated Hits: 6538
How to know if a job is still pending in the time stamp/punch clock Hits: 6416
Create used-vehicle stock number via the POS Hits: 7138
Management of multiple tax levels for delivery out of area Hits: 5547
How to deactivate the postal code format to enter a zip code Hits: 6200
Analyzing Sales Report: do you have loyal customer? Hits: 4987
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4231
How to print out and analyze your sales reports Hits: 5000
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4496
Can I Send Reminder Emails? Hits: 7824
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3629
How to print out a supplier cheque journal report - V7.0 Hits: 6657
Generate the age of accounts payable by supplier Hits: 6945
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7796
How to reprint a supplier cheque Hits: 5228
Change order position of your bay in the agenda/calendar Hits: 6498
How to export the items in your inventory to Excel or CSV Hits: 5961
Measure the return on sending customer's reminder by email Hits: 4088
How product categories work Hits: 7641
Reprint an end-of-day report that is printed/closed Hits: 3375
Managing insurance deductibles for insurer files Hits: 6143
How to track your customers number of visits and sales ? - V6.0 Hits: 2344
Simply Accounting and Quickbooks transfer Hits: 7909
How to create your logo by yourself Hits: 5745
How to create or add your logo on your estimate or invoice Hits: 6380
How to invert print and display on the display icon Hits: 5693
How to add information faster and easy GEM-PEN Hits: 3564
How to show the subtotal for each job Hits: 5835
How to change taxes: multiple taxes levels management Hits: 6884
Find your SMTP address - complete List Hits: 19415
SMTP List Hits: 6330
Entering previous account statement amounts and balances Hits: 7257
Print the list of tires required for tomorrow’s appointment Hits: 7261
Entering your SMTP address. E-mail estimates and invoices Hits: 7549
Creating tires in inventory, searching for available tires Hits: 8320
Change, add or modify payment methods : direct deposit Hits: 7964
Creating job packages or kits Hits: 7993
Updating the tire retail prices by make/brand or model Hits: 6815
Use national accounts / third party invoicing Hits: 6402
How to configure and print receipts on a coupon printer. Hits: 7703
Activate parts memory on a job: oil change package Hits: 6663
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6888
Map directions to go from the shop to the customer Hits: 7249
Activate automatic OEM preventative maintenance reminder Hits: 7357
How to create and/or change User Names and PW? Hits: 6369
Search for parts sold to a specific customer in history Hits: 4320
How to download the Internet Explorer 11.0 upgrade Hits: 7030
How to change, modify or see the item cost on the POS window Hits: 8798
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4286
How to activate the Truck Tab for customer vehicle data? Hits: 8210
Create and print a new tire storage label from your software Hits: 8860
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6154
How to improve your computer's performance? Hits: 6059
Receive and enter your purchase invoices via the POS Hits: 7428
Invoice a different bill to or a National Account Hits: 6145
Create GL and payment method for an Account to an Account? Hits: 6511
Display inventory location on a shipping slip Hits: 6707
Put a customer on credit block / pending for credit approval Hits: 6435
Canadian Federal Fuel Taxes Hits: 6505
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6631
Canadian & Quebec taxes on fuel and petroleum products Hits: 6577
Specific Duty & recycling fees for new tire are taxable Hits: 6792
My color printer is very slow, I would like buy a faster one Hits: 5404
How do I manage fuel sales in my GEM-CAR software Hits: 9290
My printer prints my reports and documents outside the page margins Hits: 6064
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6172
Receivables in my End of Day report no longer balance Hits: 7094
Little squares or rectangles are showing on my reports Hits: 5700
Send my invoice to the attention of a specific person Hits: 14449
Register a deposit and collect the balance later Hits: 6463
How can I change font in GEM-CAR Hits: 6614
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8521
Invoices and reports are not printing at the correct printer Hits: 6600
How can I add another customer to the same telephone number? Hits: 6570
Transfer French description from CARQUEST’s Weblink Hits: 6884
Your Sales by Sales Rep report is empty Hits: 5065
The accounts receivable code (AR) no longer works Hits: 9834
Reserve on hold parts, materials, tires for an estimate Hits: 6294
How to set discounts or prices for group or fleet accounts Hits: 6621
Change/modify the credit terms or conditions in your invoice Hits: 6828
Enter a default regional area code, city and province/state Hits: 6047
How do I activate and use the Sort key and quick search Hits: 5959
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6756
Change the internet Login information of your tire supplier Hits: 9108
How to assign price levels and link these to parts and tires Hits: 7115
How can a product be automatically linked or associated Hits: 7477
Printing customer labels for promotions or Christmas cards Hits: 7816
How to create Reminders? Hits: 10494
How to configure security levels by user Hits: 7429
How do I change the promotional message on my invoices. Hits: 6244
How do I print labels for the customer monthly statements? Hits: 8953
What Label model should I purchase for barcode printing? Hits: 5495
Block the software from sending a reminder to a customer Hits: 9207
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4149
How do I enter a tax included dollars amount on an item Hits: 2792
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5165
Are there any user manuals or guides available for GEM-CAR? Hits: 6261
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9089
Measuring Production Performance: Technician/Mechanic Hits: 11664
Billing a commercial customer (taxes, insurance & deductible) Hits: 2226
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8923
When selecting a client, the estimates list does not appear Hits: 8759
Change the work order template for inspection, truck, tires Hits: 9285
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1699
Integrate a catalog/price list products Hits: 9072
Modify/adjust cost price in the history /sales reports / POS Hits: 9801
Find a payment from a supplier invoice: report Hits: 1706
FAQ - Tire Storage Software for tire store and distributor Hits: 13860

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