GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 47803
Early suppliers payment discounts of 2% good or bad? Hits: 1946
Top 10 Tips to reduce your inventory of parts Hits: 1972
GEM-BOOKS - Accounting and payroll software Hits: 4119
Change rate/hourly rate by batch or by category Hits: 2523
Robert Thibert wheel software catalog integration Hits: 3383
Create a list of customers to check if someone cancels their appointment ? Hits: 2314
Add a personalized field to a customer file or in the company Hits: 2238
Print a customer list with detail of their vehicle Hits: 2397
Changing the default quantity of a product when adding it to the POS Hits: 2428
Hide / display de quantities on the delivery / packing slip Hits: 2434
GEM-CAR provides free accounting software solutions? Hits: 12190
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4510
Acomba - recommended accounting software Hits: 4547
Quickbooks: accounting software compatible with GEM-CAR Hits: 4650
10.5 Reasons for using the GEM-CAR calendar Hits: 2986
Tax settings : Special configurations Hits: 3409
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4779
How to manage / calculate / generate Administrative Fees ? Hits: 4010
How to export data from CARS to GEM-CAR Hits: 3273
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2961
Set deductible Hits: 3076
Printing the rental agreement Hits: 3162
Fuel sales report Hits: 3329
How to search for an alternative part from the POS Hits: 3412
Set reminder for driver's license renewal Hits: 3383
Show preventative maintenance as a popup in the POS Hits: 3443
Specific duty of tire sales report Hits: 3171
Updating the 9 price level from an Excel file Hits: 3289
Printing colored labels by season Hits: 2945
Creation of linked product as "Specific duty" Hits: 3025
Linking specific duties Hits: 3197
Where to save tire size front and rear in the customer file Hits: 2906
Sales report and statistics Hits: 3166
Searching from the POS for customer by name or other criteria Hits: 3091
How to access main customer information in one click in the POS Hits: 3452
Print timestamp on the invoice Hits: 3641
How to pay a bill using multiple payment modes Hits: 3233
How to access the supplier list from the POS in 1 click Hits: 3075
Setting default GL ledger Hits: 3019
Setting the tax level by supplier Hits: 2854
How to change the time range for invoices displayed in history Hits: 3042
Template for supplier importation Hits: 2913
You don't have Excel, use a CSV file Hits: 4108
How to show all 9 level of pricing in the POS for 1 item Hits: 3284
Configuration of a file with the right column header Hits: 2998
How to set the 9 levels of pricing in the inventory Hits: 3203
How to search for the list of package from the POS Hits: 2821
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3197
How to add a part and a quick tip to add multiple parts Hits: 2894
How to scan the VIN from the punch Hits: 3265
How to add a reminder from the punch Hits: 2981
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2859
Configuration of the color code for the status of a job Hits: 3281
How does the supervisor window work to correct timestamp Hits: 3066
Top 10.5 reasons to use the punch clock Hits: 2761
How to loan money to an employee and keep trace Hits: 2604
How the next visit is planned automatically by the software Hits: 2610
How to see the history of the vehicle from all owners Hits: 2705
How to add an option to the vehicle Hits: 2832
How to add a picture of the car Hits: 3152
How to leave a trace that you have returned tires to the customer Hits: 2589
Used car inventory value Hits: 2633
How to track the cost of a vehicle: purchase and repair Hits: 2653
Printing tire labels using different colors by season Hits: 2502
Selling your shop/garage: ensure a healthy transition Hits: 2340
Tire size list from the storage Hits: 3690
Tire storage value for insurance Hits: 2537
How do I know if a customer has tires in storage Hits: 2336
Tire Storage Configuration Hits: 3026
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2706
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2392
How to add a personalized link Hits: 2418
How to change the back color of the invoice Hits: 2638
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2401
How to access other distributors from the POS: using the right click Hits: 2407
Activate your CARFAX VIN decoder Hits: 3300
Activating Mitchell labor transfer Hits: 2998
Activate your ALL DATA labor transfer from the POS Hits: 2513
How does the search icon works Hits: 2478
How to change the customer’s vehicle on an existing estimate Hits: 4374
How to make a customer tax exempt? Hits: 2224
Automatic spellcheck in GEM-CAR Hits: 2511
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2305
How to use NAPA VIN decoder vs CARFAX Hits: 3239
Internal client configuration for invoices without sales Hits: 3079
How to read tire sizes? Hits: 3594
Punch window report for the payroll Hits: 2281
Use & associate/link an associated product: Specific Duty Hits: 3052
Configuration of the workshop equipment Hits: 2892
Management of steps/status & classification of estimates Hits: 2170
Order note / title to manage promise time Hits: 2318
Configuration of Environmental Management Fee (EMF) Hits: 2753
How to change the default value for oil changes Hits: 2284
How to re-print an already printed / closed end of day report Hits: 2165
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2121
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2649
Add a new internet distributor/supplier for parts catalog Hits: 3161
Connecting multiple users on the same Internet catalogue distributor Hits: 2239
How to manage NSF Hits: 2386
Quickly find an appointment for a customer booking Hits: 2467
Access a UCDA Car Sale Contract Hits: 2314
The Cost Price does not Show in the Point of Sale Hits: 2286
Sales and Purchases in Foreign Currencies - Exchange Hits: 2387
Stock you filter inventory based on make and model not ABC Hits: 2407
List of new customers in a month to sent promotion Hits: 2285
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2346
Configure and use AutoServe1 inspection sheets Hits: 2556
Inventory Transaction: purchases, sold, manual adjustment Hits: 2425
How to return unused products from your inventory Hits: 2444
Partial Payments with Discount to Suppliers Hits: 2331
Quick access to kits from POS Hits: 2718
Adding or creating a barcode to a product Hits: 2606
Use multiple monitor on the cloud using RDP Hits: 2361
History a vehicle vs the history of a customer's vehicle Hits: 3193
Advance Kits for wheels : pros and cons Hits: 2558
The GEM-2D : New wireless barcode reader 2D Hits: 3211
List Oil change label model with or without logo for Zebra Hits: 2435
Label model with barcode for inventory Hits: 2710
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3061
Does GEM-CAR offer a complete accounting software solution ? Hits: 2682
Payroll Software Module : Save Time and Money Hits: 3551
generate automatic purchase order using the minimum quantity Hits: 2943
Set minimum and maximum quantity in a product / inventory Hits: 2837
View a list of item were the stock level is bellow minimum Hits: 2975
How to Configure GEM-LINK? Hits: 2378
Transfer data history from over 100 repair shop software/SMS Hits: 4460
Default label configuration for GEM-CAR barcode size Hits: 2727
Demographic sales report and zip code / postal code structure Hits: 5378
How to delete unused products Hits: 4252
How to generate an inventory report Hits: 2700
How to configure GEM-CAR to use a multi-tray printer Hits: 3128
Export or print out a list of customers emails Hits: 3322
Activate your spell check in GEM-CAR using Windows 10 Hits: 2151
Example of recommended inspections for specific types of jobs Hits: 2680
Re-activate/bring back inspection sheets lost after update Hits: 2726
How to display entry and exit mileage on estimates/invoices Hits: 2765
Double-click in the calendar to expand long notes Hits: 2594
Activate an existing yet inactive tire storage Hits: 2680
Remove outdated estimates Hits: 2623
How to activate your shop's SiriusXM account? Hits: 3774
How to activate and use GEM-SCAN - Version 13 Hits: 3897
First Remote Connection Procedure: Cloud Hits: 2766
How to locate individual customers from your sales report Hits: 2255
How to activate existing but inactive tire storage Hits: 3323
Dispatch module Hits: 2334
Change matrix of groups/items that already are in inventory Hits: 5182
Removing the blank space at the bottom of your invoice Hits: 2469
Automatically schedule jobs in the calendar from punch clock Hits: 2313
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2655
Setting a default printer in Windows 10 Hits: 3056
How to take out a list of tire storage Hits: 4257
How to make end of day of payables Hits: 2772
Associate an inspection report with a job: GEM-WORK Hits: 2942
Hourly labor cost, how to do the math Hits: 2916
Multi-window/screen : open calendar/point of sale and check Hits: 2656
Add overpayment (deposit) as a credit in receivables Hits: 3010
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2383
Taking out an inventory transaction report Hits: 6181
Account receivable analysis and aging report for customers Hits: 3175
How to add a Hybrid or Electric vehicle model Hits: 2568
End of the month procedure Hits: 4470
How to generate a list of customers with upcoming reminders Hits: 2704
Punch Clock : What is the "Stop" button for? Hits: 3449
How to save reports and files from Cloud to your local drive Hits: 3009
How to add kits faster in an estimate Hits: 2763
How to use the fast order feature of Napa Prolink SE Hits: 3761
GEM-CONNECT module : procedures Hits: 2310
Start selling tires online: TireConnect catalog integration Hits: 4795
Tire search Hits: 2866
Validation of QST and GST numbers: It is your responsibility Hits: 12912
How to setup GEM-MONEY Hits: 6315
How to update GEM-CAR Hits: 1926
Procedure to print a vehicle's sale contract Hits: 3868
How to send an e-mail and print an invoice at the same time Hits: 2761
How to configure GEM-CHAT - live chat software in your SMS Hits: 4968
How to set a fixed price on an oil change kit Hits: 3757
Manage NSF and how to put the transaction back in receivable Hits: 3503
Add style and colors to notes and internal memos Hits: 3464
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5726
How to manage different products and job categories Hits: 4958
How to get a customer list with a vehicle Hits: 3551
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3806
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4404
How to find a customer's postal code in the POS (12.0.0) Hits: 3855
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4112
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3546
How to view the POS in full screen (12.0.0) Hits: 4484
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3804
Vehicle importation Hits: 3682
How to change the POS icons Hits: 3828
Email addresses by advisor Hits: 2837
Tire storage tip: printing colored labels Hits: 3389
Change the message at the bottom of account statements Hits: 2941
Why aren't the distributions and sales reports balancing? Hits: 4120
GL configuration by department Hits: 3269
Incorrect inventory tracking, possible causes? Hits: 4051
How to track payment history of a specific customer. Hits: 3347
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4519
Multi-location/Multi-enterprise: configuration & options Hits: 4035
Tax table calculation by province for Canada Hits: 4262
Updating to version 11.0.6 Hits: 3938
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5596
List of Shop Management Software: automated data conversion Hits: 4306
New Internet links available in GEM-LINK Hits: 7500
How to track deleted item Hits: 3926
Select different Invoice model/template: fuel, distribution Hits: 5202
Promotional plastic key chain with bar code to open a file Hits: 5442
How to set up an account with Partstech Hits: 6794
GEM-CARD : Credit Card Processing Program Benefits Hits: 6492
How to calculate the cost of your shop supply and apply it Hits: 4453
Inventory adjustment value to do in your accounting Software Hits: 3364
Looking for an invoice by product number Hits: 3622
How to calculate the cost on a job in an estimate / work order ? Hits: 3620
How to calculate the cost and your margin on the workshop equipment? Hits: 3835
Unblock An Order Hits: 3563
How To Change The Product Code? Hits: 3576
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7617
GEM-CHECK Digital Inspection Module Hits: 4864
Transactions for your accounting software for reconciliation Hits: 10817
Change, hide or display the hourly labor rate on invoices Hits: 10548
Add a job to a quote so it doesn't show in the punch clock Hits: 4012
How to add a new customer? Hits: 7300
How to print out the summary of tax distributions report on purchases? Hits: 3956
How to print in black and white and both sides of paper? Hits: 4610
The power of text messaging (SMS) from GEM-CAR Hits: 7168
How to setup and print your key tags? Hits: 6339
Performance report by work bay / technician and payroll Hits: 7835
How to bill a linked customer (e.g. Insurance)? Hits: 4592
How to link a kit to your tire categories? Hits: 5457
How to update the products price by applying a new matrix? Hits: 4140
How to schedule a long job in the Calendar? Hits: 3633
How to setup and use the card processing terminal? Hits: 4476
How to print a statement with detailed payments? Hits: 5768
How to activate and configure Worldpac SpeedDial? Hits: 9179
How to generate a discount on an account receivable? Hits: 4032
How to setup and use your barcode reader? Hits: 7220
How to change and manage the taxes Hits: 3723
How to change the font size of the legal text on the invoice? Hits: 5328
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5397
Display only available inventory in search results window Hits: 4904
Detailed internal work report Hits: 5512
How to generate a core to return? Hits: 5542
Where to find the local & direct phone lines for Support? Hits: 5135
How to transfer a tire storage to another vehicle? Hits: 7014
Yearly sales report for a product through the Inventory window (New) Hits: 5762
Is the deposit taxable or not, and what is its cost? Hits: 3289
Understanding product types of job/products in inventory V6.0 Hits: 3123
Post a supplier bill with parts used in multiple Work Orders Hits: 3255
How to disconnect a user? Hits: 3371
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4378
How to export Invoicing transactions to TEXT files Hits: 3297
New core tracking system! Hits: 5224
How to disable CARFAX for a specific customer Hits: 5041
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5460
Display an alternate delivery address on the invoice Hits: 5177
Invoice with a past date and limit how far you can go Hits: 3279
What's the visual aid to know that hours have been modified? Hits: 4640
Search customer by plate from the "License" field Hits: 4434
Inventory report by line code (9.1+) Hits: 4352
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4770
The meaning of the color codes in the Point of Sale Hits: 6137
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5085
Promised time : where do we put it in the POS Hits: 3378
How do we know in which bin to place the parts that are received for a job? Hits: 3442
Update 411 in GEM-CAR Hits: 3697
Configuration of General Information Hits: 6791
ML - Sharing History Hits: 7142
FAQ : Managing inventory using Min / Max Hits: 8832
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3448
How to setup and use National Accounts Hits: 5039
Management of National Accounts Hits: 4069
How to use IP address on station(s) to speed up the connection to server? Hits: 4765
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3173
Pay Supplier by Credit Card Hits: 4583
2 free alternatives when you don`t have Excel Hits: 5925
GEM-CAR Hits: 3906
Where to place the license file and what it is? Hits: 4091
How to change a payment method on an invoice before the end of day Hits: 4191
How to connect to the cloud using your tablet or phone Hits: 4503
Setup your SMTP server to send email (change/edit password) Hits: 5586
Age Of Account Transfer or importation of receivable from Excel Hits: 4673
Reformatting accounting aging to import receivable in Excel Hits: 4486
Vehicle Makes and Models Management Hits: 4016
How to add item to drop down menu with no spy glass Hits: 3973
How to print vehicle list by customer? Hits: 3675
How to work with GEM-CAR from home/remote: free option Hits: 10013
Used Car Module: New classification feature added Hits: 6020
How to quickly create an invoice? (5 steps) Hits: 3777
Printing multiple copies of invoices Hits: 7167
Create a kit from the Point of Sale Hits: 5819
How to integrate and use NAPA Prolink SE? Hits: 6378
Term & Condition for GEM-TIRE Hits: 3726
Save a copy of estimates sent by email Hits: 3447
Vehicle down time analysis report Hits: 3752
Actions that cause an unbalanced inventory Hits: 4116
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3987
End of the month procedure for accounting & reporting Hits: 7225
How to export/import customers/suppliers/ from Acomba Hits: 6012
How to share a printer Hits: 3917
When managing utility bills choose: apply taxes or not Hits: 5572
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7056
Top reasons why our customers aren't using a bridge Hits: 9961
Changing the customer of an existing estimate Hits: 3168
How to reprint a supplier cheque Hits: 3416
Search by license plate number with CARFAX Hits: 5563
CARFAX - End user license agreement / Terms and conditions Hits: 4050
Create step / classification of the quote Hits: 4382
How to search a customer by vehicle informations Hits: 6514
How to make a partial payment on a supplier invoice Hits: 6880
How to bill the tax only on the invoice Hits: 6080
How to change a supplier number Hits: 7063
How to merge the vehicles of a customer (with their history) Hits: 8607
Create or modify a bank used for supplier payment Hits: 6573
Set default option automatically Hits: 6767
Set Miles or KM by default Hits: 6779
Print customer aging Hits: 6419
How to create a bloc to manage training / holiday Hits: 7268
Block management in the calendar for training & holiday Hits: 6299
How to configure and link properly your GL accounts? Hits: 6709
How to import GL accounts from excel file? Hits: 7213
How to make a tax only invoice? Hits: 5267
How to create a new product in the POS screen? Hits: 7602
FAQ Acomba Hits: 9353
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9302
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23810
Multi-Location Hits: 7607
FAQ GEM-CLOUD Hits: 8462
FAQ Production Module Hits: 7847
FAQ Transmission Module Hits: 7364
FAQ Automotive Club Hits: 3021
FAQ Automotive Club Module Hits: 8181
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13353
FAQ Hosting Solution Hits: 6412
Retreading Module Hits: 10237
GPS Tracking Hits: 7717
Supplier Importation / Exportation Hits: 2793
FAQ Help Hits: 3925
FAQ Unit cost analysis Hits: 7971
FAQ Truck Management with specific options Hits: 2958
FAQ Government Inspection Hits: 8339
FAQ Distribution Hits: 3689
FAQ Supplier Importation/Exportation Hits: 8071
FAQ Survey Hits: 9462
Fuel Module Configuration Hits: 2924
Creating bank and payment method for supplier payment Hits: 8484
FAQ Customer Importation | Import data from repair shop software Hits: 19520
How to block invoicing if the credit limit is reached? Hits: 3461
FAQ_ Printing Cheque/Check Hits: 10470
Remote Hits: 2835
SMS Benefits and limitation Hits: 6484
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4306
FAQ Reminders Hits: 3531
Reporting Receivables\Payables Hits: 6248
Reporting Sales Hits: 5456
Reporting Customers Hits: 7048
FAQ Invoices Hits: 4753
FAQ Customer Management | GEM-CAR manage customer Hits: 19765
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7270
How to change a customer number / How to merge clients Hits: 7168
AVR. labels for tire storage Hits: 7502
Planning Hits: 2881
End Of Day Hits: 3970
FAQ Special Tire Search by Criteria Hits: 13341
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13754
Tire National Account Management software - HELP Hits: 14432
Tax Management Hits: 7680
FAQ Group Discount Hits: 9105
FAQ Product Importation/exportation Hits: 3195
How to do manual supplier invoice entry? Hits: 5101
Price Matrix Hits: 3468
FAQ Linked Product Hits: 3331
FAQ Oil Change Management Hits: 3836
FAQ Kit Management Hits: 3524
Creating Product Hits: 3688
FAQ configuration of Categories and Type of Categories Hits: 3739
GEM-CLOUD Hits: 3530
List Of Options of the General Information - Option List Hits: 9494
Point of sale general Information Hits: 6893
faq Local Configuration Hits: 8118
FAQ Glass Module Hits: 8677
FAQ Fuel Module Hits: 8567
FAQ Tire Module Hits: 9763
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8144
FAQ Payables Hits: 6193
Configure multiple currencies for supplier purchases Hits: 5987
How to duplicate an invoice Hits: 2976
How to cancel / reverse an invoice Hits: 3346
Reporting Module Hits: 3240
FAQ - Punch Clock Hits: 5661
FAQ Vehicle File Hits: 7117
Verbal Approval Hits: 3330
FAQ Used Car Module Hits: 4388
FAQ Courtesy Car and Rental Software module Hits: 8084
FAQ - Part Return and Core Management Hits: 3743
FAQ - Internet Ordering Hits: 3460
FAQ Signature Pad Hits: 4761
FAQ GEM-WORK Hits: 3854
FAQ Sending Text message / SMS Hits: 3811
Work Order Hits: 3933
FAQ Agenda Hits: 15527
FAQ Quotation / Estimate Hits: 16372
Security Hits: 7935
Reports - End of fiscal year Hits: 5293
How to send / e-mail account statements - Hits: 8346
How to cancel / reverse account receivables payment Hits: 6675
Report: Account payables analysis on specific date Hits: 4172
The punch clock: procedure to put a job on Standby Hits: 6229
Express End of Day : to speed up the process Hits: 6548
GL: General Ledger Chart of Accounts Numbering System Hits: 13449
Example Hits: 3298
How to input a payroll transaction at the end of the month Hits: 6480
Internal note vs memo Hits: 3049
Easy module for national account management and follow up Hits: 6660
Reminders and statements blocked by your e-mail provider Hits: 6840
How to perform " End of day " procedure and why Hits: 7525
Set / assign GL account to a category Hits: 7251
How to create add modify GL account Hits: 7273
How to change the mileage in the vehicle's file? Hits: 7173
IMPORTANT: How to perform a backup of your database? Hits: 8961
How to configure / add / modify personalized links? Hits: 5886
How to change the duration of an appointment in the calendar Hits: 3361
Detailed or summary distribution report of transactions Hits: 6050
How to send your account sattements by e-mail / mail (display and print) Hits: 9155
FAQ Accounting Hits: 12601
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7406
How to set tax rate in the USA Hits: 6437
How to modify your account statement? Hits: 4703
How to configure ZEBRA printer in GEM-CAR? Hits: 6738
How to install ribbon for ZEBRA GX420T ? Hits: 6459
How to setup and use GEM-GLASS? Hits: 4105
How to configure, activate and use shop supplies? Hits: 8471
Refresh button in the punch module. Hits: 6981
How to print customer label directly from customer's file? Hits: 6261
How to add a document to a vehicle file? Hits: 6795
How to disable shop supplies for particular job? Hits: 6517
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6456
How to change the date of an invoice? Hits: 7358
How to print customer labels? / Customer report by visits. Hits: 9420
Cancel a payment on an invoice when the end of day is done Hits: 5503
How to change payment method on an invoice before the end of day Hits: 2250
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2745
Reference, who reffered us to you? Hits: 3447
Verbal authorization Hits: 7099
Total invoice search - V7.1 Hits: 6282
How to verify is your period is balanced Hits: 6348
Rental module - V7.1 Hits: 3454
E-mail List report for customers with active e-mail address Hits: 4010
FAQ GEM-CAR Configuration Hits: 10599
FAQ Inventory Hits: 4910
FAQ Cash Register Hits: 3965
FAQ Point of sale (POS) Old Hits: 4220
Analyze report for SMS / text message sent Hits: 9369
On screen signature / activate electronic signature Hits: 9428
How to purchase used vehicle and add it to the inventory? Hits: 6491
How to create special category for used vehicles? Hits: 7721
Suggested purchase list - color code Hits: 6419
How to send text messages from your Shop Management Software Hits: 6344
How to send SMS messages Hits: 3903
How to create SMS templates Hits: 7524
How to activate the SMS function for a particular customer Hits: 5453
Summary of new customers with charts - V7.0 Hits: 4028
Sales analysis report with charts - V7.0 Hits: 4878
Monthly / Yearly sales report with charts - V7.0 Hits: 7937
Monthly sales report by product with charts - V7.0 Hits: 5412
Advertising on invoices - V7.1 Hits: 3918
Sales report by advisor with average and charts Hits: 6385
Sales report by payment method with charts - V7.1 Hits: 6223
Sales report by clerk with charts - V7.1 Hits: 4786
Sales summary report by category with charts - V7.1 Hits: 5223
Get paid anywhere by credit card using your mobile and Square Hits: 5950
Table of content - FAQ Hits: 28476
Managing inactive customers and deleting them - V7.0 Hits: 7495
Display discount on invoice Hits: 9405
Reprint or email an invoice from a work order in the history Hits: 10335
Modify the logo that appears on the packing shipping slip Hits: 6529
Performing a return on a new, guaranteed or defective Hits: 9081
Use the old core option to manage returns Hits: 8275
Configure the supplier check specification template Hits: 7045
Manage car rentals according to the vehicle’s mileage Hits: 6671
Schedule of rental of tools & equipment in your software Hits: 6866
Create a quick list of preferred items to add to an estimate Hits: 3357
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10773
Understanding the different reminder templates to send Hits: 9948
Activate color labels for the customer's line of credit Hits: 9218
How to Activate and Configure the Cash Drawer? Hits: 6589
Modify/reverse a payment method of invoice before end of day Hits: 8419
How to activate the preventative maintenance by model Hits: 8087
How to add money to your cash drawer during the day Hits: 7260
How to use Gift Cards / Rebate / Discount Hits: 7796
Send statements, estimates and invoices to different email Hits: 13228
How to create a category in GEM-CAR Hits: 16308
How to run Teamviewer - Portable ? Hits: 10180
Wired vs Wireless Networking in the Shop Hits: 6478
How to record payments for a supplier paid by VISA and Mastercard Hits: 6456
Updating Service Packs with Windows 8 Hits: 5927
Updating Service Packs with Windows 7 Hits: 6409
Getting ready to install GEM-CAR Hits: 8169
Importing inventory products from Excel or CSV files Hits: 15119
Canadian Tax rate by province Hits: 8218
Minimum System Requirements Hits: 6271
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7421
GEM-MECANIC Hits: 23084
Taxes configuration by customers Hits: 7555
FAQ by Module | GEM-CAR frequently asked questions Hits: 43724
How to transfer a vehicle/car from one customer to another Hits: 9426
How to transfer a vehicle/car from one customer to another Hits: 4654
Billing with insurance deductible and taxes for a customer Hits: 8103
Configuring GEM-CAR with Terminal Server Hits: 6896
DYMO configuration sticker printer for Bar code & key labels Hits: 8383
Print your label for next service: Oil change label software Hits: 12894
Configuration the Zebra printer: Oil change label stickers Hits: 11233
Data from sales report is different for the same date range Hits: 9345
How to handle a customer's bad debts Hits: 7531
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3133
Printing individual labels for barcodes without a logo/price Hits: 7601
Printing water resistant tire labels with a Zebra Hits: 6588
Printing plasticized tire labels with high-strength glue Hits: 3760
Replacement/alternative parts or alternate products Hits: 12697
Management of delivery orders with multiple addresses Hits: 6735
How to create price matrix? / Setup price matrix Hits: 10454
How to send reminder letters with double-window envelopes Hits: 6690
Fold statements so that they fit in window envelopes Hits: 8917
Truck fleet management with preventative maintenance / PEP Hits: 6994
Vehicle file transfer function using the car’s VIN Hits: 7394
Client’s contact information transfer from 411 USA & CANADA Hits: 6695
Used vehicles-cars/exchanges/consignment with financing Hits: 6849
Problems with management of specific duties,environment fees Hits: 6845
How to configure categories with the general ledger / type Hits: 8832
Reasons that affect the Performance by bay/technician report Hits: 6666
Create tire storage codes with different rates and quantity Hits: 7034
How to print a report for a set of items in a kit Hits: 6500
Transferring parts from the NAPA Prolink site causes issues Hits: 6352
Transferring parts that are not in inventory into DAVE / WHI Hits: 6305
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5730
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7035
Pay a supplier invoice via the cash register / petty cash Hits: 9689
How to enter money in the cash register ? Hits: 8330
How to create a cash register Hits: 7904
Manage NSF check cashing : easy steps Hits: 6268
How to print out a list of detailed invoices with the cost price Hits: 3574
How to change the date format on a particular workstation Hits: 6085
How to change the client number Hits: 3817
Purchasing via the POS and core management Hits: 8036
Validate if your customers are loyal : visits and sales Hits: 4069
Analyze activity and sales per department & job type Hits: 6413
Configure the body/text of an estimate email with a signature Hits: 8980
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4937
Reprint an end-of-day report that is printed/closed Hits: 5775
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3590
How to assign a language of correspondence Hits: 6415
How to add a logo in a reminder letter, e.g.: CAA Hits: 9626
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7847
How to reprint a supplier cheque - V6.0 Hits: 2511
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4866
When making purchases, how not to create all the items on inventory ? Hits: 2430
Change the duration that archives are displayed in history Hits: 4530
Activate or close your cash register at the end of the day Hits: 7404
Configuration to memorize parts on a job like an oil change Hits: 6860
How does GEM-CAR calculate the taxes? Hits: 6043
Manage windshield & glass change/installation with insurance Hits: 6066
Validate if the invoice contains the address (send reminder) Hits: 6639
How to know if a preventive maintenance option is activated Hits: 6776
How to know if a job is still pending in the time stamp/punch clock Hits: 6706
Create used-vehicle stock number via the POS Hits: 7479
Management of multiple tax levels for delivery out of area Hits: 5838
How to deactivate the postal code format to enter a zip code Hits: 6487
Analyzing Sales Report: do you have loyal customer? Hits: 5476
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4456
How to print out and analyze your sales reports Hits: 5230
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4866
Can I Send Reminder Emails? Hits: 8226
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3837
How to print out a supplier cheque journal report - V7.0 Hits: 6932
Generate the age of accounts payable by supplier Hits: 7514
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8260
How to reprint a supplier cheque Hits: 5579
Change order position of your bay in the agenda/calendar Hits: 7344
How to export the items in your inventory to Excel or CSV Hits: 6243
Measure the return on sending customer's reminder by email Hits: 4332
How product categories work Hits: 8236
Reprint an end-of-day report that is printed/closed Hits: 3571
Managing insurance deductibles for insurer files Hits: 6447
How to track your customers number of visits and sales ? - V6.0 Hits: 2580
Simply Accounting and Quickbooks transfer Hits: 8425
How to create your logo by yourself Hits: 5982
How to create or add your logo on your estimate or invoice Hits: 6622
How to invert print and display on the display icon Hits: 5963
How to add information faster and easy GEM-PEN Hits: 3814
How to show the subtotal for each job Hits: 6118
How to change taxes: multiple taxes levels management Hits: 7229
Find your SMTP address - complete List Hits: 20072
SMTP List Hits: 6835
Entering previous account statement amounts and balances Hits: 7597
Print the list of tires required for tomorrow’s appointment Hits: 7546
Entering your SMTP address. E-mail estimates and invoices Hits: 7985
Creating tires in inventory, searching for available tires Hits: 8620
Change, add or modify payment methods : direct deposit Hits: 8321
Creating job packages or kits Hits: 8273
Updating the tire retail prices by make/brand or model Hits: 7108
Use national accounts / third party invoicing Hits: 6653
How to configure and print receipts on a coupon printer. Hits: 8070
Activate parts memory on a job: oil change package Hits: 6932
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7201
Map directions to go from the shop to the customer Hits: 7586
Activate automatic OEM preventative maintenance reminder Hits: 7765
How to create and/or change User Names and PW? Hits: 6708
Search for parts sold to a specific customer in history Hits: 4524
How to download the Internet Explorer 11.0 upgrade Hits: 7308
How to change, modify or see the item cost on the POS window Hits: 9390
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4542
How to activate the Truck Tab for customer vehicle data? Hits: 8600
Create and print a new tire storage label from your software Hits: 9151
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6520
How to improve your computer's performance? Hits: 6469
Receive and enter your purchase invoices via the POS Hits: 7668
Invoice a different bill to or a National Account Hits: 6391
Create GL and payment method for an Account to an Account? Hits: 6805
Display inventory location on a shipping slip Hits: 7005
Put a customer on credit block / pending for credit approval Hits: 6692
Canadian Federal Fuel Taxes Hits: 6766
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6954
Canadian & Quebec taxes on fuel and petroleum products Hits: 6937
Specific Duty & recycling fees for new tire are taxable Hits: 7063
My color printer is very slow, I would like buy a faster one Hits: 5623
How do I manage fuel sales in my GEM-CAR software Hits: 9915
My printer prints my reports and documents outside the page margins Hits: 6351
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6454
Receivables in my End of Day report no longer balance Hits: 7374
Little squares or rectangles are showing on my reports Hits: 5976
Send my invoice to the attention of a specific person Hits: 14711
Register a deposit and collect the balance later Hits: 6695
How can I change font in GEM-CAR Hits: 6900
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8852
Invoices and reports are not printing at the correct printer Hits: 6914
How can I add another customer to the same telephone number? Hits: 6858
Transfer French description from CARQUEST’s Weblink Hits: 7142
Your Sales by Sales Rep report is empty Hits: 5363
The accounts receivable code (AR) no longer works Hits: 10388
Reserve on hold parts, materials, tires for an estimate Hits: 6562
How to set discounts or prices for group or fleet accounts Hits: 6893
Change/modify the credit terms or conditions in your invoice Hits: 7106
Enter a default regional area code, city and province/state Hits: 6276
How do I activate and use the Sort key and quick search Hits: 6209
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7105
Change the internet Login information of your tire supplier Hits: 9533
How to assign price levels and link these to parts and tires Hits: 7428
How can a product be automatically linked or associated Hits: 7747
Printing customer labels for promotions or Christmas cards Hits: 8179
How to create Reminders? Hits: 11035
How to configure security levels by user Hits: 8267
How do I change the promotional message on my invoices. Hits: 6517
How do I print labels for the customer monthly statements? Hits: 9490
What Label model should I purchase for barcode printing? Hits: 5734
Block the software from sending a reminder to a customer Hits: 9768
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4424
How do I enter a tax included dollars amount on an item Hits: 3034
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5637
Are there any user manuals or guides available for GEM-CAR? Hits: 6660
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9613
Measuring Production Performance: Technician/Mechanic Hits: 12291
Billing a commercial customer (taxes, insurance & deductible) Hits: 2673
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9652
When selecting a client, the estimates list does not appear Hits: 9465
Change the work order template for inspection, truck, tires Hits: 10030
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2091
Integrate a catalog/price list products Hits: 9821
Modify/adjust cost price in the history /sales reports / POS Hits: 10739
Find a payment from a supplier invoice: report Hits: 2016
FAQ - Tire Storage Software for tire store and distributor Hits: 14523

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