GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 43580
Early suppliers payment discounts of 2% good or bad? Hits: 1683
Top 10 Tips to reduce your inventory of parts Hits: 1653
GEM-BOOKS - Accounting and payroll software Hits: 3648
Change rate/hourly rate by batch or by category Hits: 2233
Robert Thibert wheel software catalog integration Hits: 3024
Create a list of customers to check if someone cancels their appointment ? Hits: 2069
Add a personalized field to a customer file or in the company Hits: 2034
Print a customer list with detail of their vehicle Hits: 2127
Changing the default quantity of a product when adding it to the POS Hits: 2170
Hide / display de quantities on the delivery / packing slip Hits: 2197
GEM-CAR provides free accounting software solutions? Hits: 11184
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4081
Acomba - recommended accounting software Hits: 4081
Quickbooks: accounting software compatible with GEM-CAR Hits: 4198
10.5 Reasons for using the GEM-CAR calendar Hits: 2613
Tax settings : Special configurations Hits: 3033
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3996
How to manage / calculate / generate Administrative Fees ? Hits: 3609
How to export data from CARS to GEM-CAR Hits: 2931
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2736
Set deductible Hits: 2785
Printing the rental agreement Hits: 2868
Fuel sales report Hits: 2943
How to search for an alternative part from the POS Hits: 3154
Set reminder for driver's license renewal Hits: 3101
Show preventative maintenance as a popup in the POS Hits: 3185
Specific duty of tire sales report Hits: 2893
Updating the 9 price level from an Excel file Hits: 3023
Printing colored labels by season Hits: 2675
Creation of linked product as "Specific duty" Hits: 2802
Linking specific duties Hits: 2880
Where to save tire size front and rear in the customer file Hits: 2675
Sales report and statistics Hits: 2845
Searching from the POS for customer by name or other criteria Hits: 2836
How to access main customer information in one click in the POS Hits: 3194
Print timestamp on the invoice Hits: 3275
How to pay a bill using multiple payment modes Hits: 2941
How to access the supplier list from the POS in 1 click Hits: 2808
Setting default GL ledger Hits: 2668
Setting the tax level by supplier Hits: 2571
How to change the time range for invoices displayed in history Hits: 2787
Template for supplier importation Hits: 2617
You don't have Excel, use a CSV file Hits: 3776
How to show all 9 level of pricing in the POS for 1 item Hits: 3002
Configuration of a file with the right column header Hits: 2752
How to set the 9 levels of pricing in the inventory Hits: 2915
How to search for the list of package from the POS Hits: 2562
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2926
How to add a part and a quick tip to add multiple parts Hits: 2649
How to scan the VIN from the punch Hits: 2959
How to add a reminder from the punch Hits: 2767
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2669
Configuration of the color code for the status of a job Hits: 3047
How does the supervisor window work to correct timestamp Hits: 2824
Top 10.5 reasons to use the punch clock Hits: 2562
How to loan money to an employee and keep trace Hits: 2404
How the next visit is planned automatically by the software Hits: 2426
How to see the history of the vehicle from all owners Hits: 2491
How to add an option to the vehicle Hits: 2624
How to add a picture of the car Hits: 2854
How to leave a trace that you have returned tires to the customer Hits: 2423
Used car inventory value Hits: 2440
How to track the cost of a vehicle: purchase and repair Hits: 2430
Printing tire labels using different colors by season Hits: 2290
Selling your shop/garage: ensure a healthy transition Hits: 2138
Tire size list from the storage Hits: 3417
Tire storage value for insurance Hits: 2352
How do I know if a customer has tires in storage Hits: 2177
Tire Storage Configuration Hits: 2822
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2463
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2208
How to add a personalized link Hits: 2216
How to change the back color of the invoice Hits: 2442
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2213
How to access other distributors from the POS: using the right click Hits: 2188
Activate your CARFAX VIN decoder Hits: 3038
Activating Mitchell labor transfer Hits: 2787
Activate your ALL DATA labor transfer from the POS Hits: 2305
How does the search icon works Hits: 2268
How to change the customer’s vehicle on an existing estimate Hits: 4005
How to make a customer tax exempt? Hits: 2066
Automatic spellcheck in GEM-CAR Hits: 2286
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2122
How to use NAPA VIN decoder vs CARFAX Hits: 2956
Internal client configuration for invoices without sales Hits: 2857
How to read tire sizes? Hits: 2977
Punch window report for the payroll Hits: 2107
Use & associate/link an associated product: Specific Duty Hits: 2824
Configuration of the workshop equipment Hits: 2699
Management of steps/status & classification of estimates Hits: 2006
Order note / title to manage promise time Hits: 2129
Configuration of Environmental Management Fee (EMF) Hits: 2404
How to change the default value for oil changes Hits: 2109
How to re-print an already printed / closed end of day report Hits: 2020
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1944
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2455
Add a new internet distributor/supplier for parts catalog Hits: 2961
Connecting multiple users on the same Internet catalogue distributor Hits: 2057
How to manage NSF Hits: 2186
Quickly find an appointment for a customer booking Hits: 2248
Access a UCDA Car Sale Contract Hits: 2124
The Cost Price does not Show in the Point of Sale Hits: 2105
Sales and Purchases in Foreign Currencies - Exchange Hits: 2194
Stock you filter inventory based on make and model not ABC Hits: 2222
List of new customers in a month to sent promotion Hits: 2112
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2177
Configure and use AutoServe1 inspection sheets Hits: 2346
Inventory Transaction: purchases, sold, manual adjustment Hits: 2232
How to return unused products from your inventory Hits: 2226
Partial Payments with Discount to Suppliers Hits: 2127
Quick access to kits from POS Hits: 2484
Adding or creating a barcode to a product Hits: 2408
Use multiple monitor on the cloud using RDP Hits: 2162
History a vehicle vs the history of a customer's vehicle Hits: 2991
Advance Kits for wheels : pros and cons Hits: 2310
The GEM-2D : New wireless barcode reader 2D Hits: 2828
List Oil change label model with or without logo for Zebra Hits: 2250
Label model with barcode for inventory Hits: 2501
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2592
Does GEM-CAR offer a complete accounting software solution ? Hits: 2503
Payroll Software Module : Save Time and Money Hits: 3212
generate automatic purchase order using the minimum quantity Hits: 2716
Set minimum and maximum quantity in a product / inventory Hits: 2628
View a list of item were the stock level is bellow minimum Hits: 2722
How to Configure GEM-LINK? Hits: 2205
Transfer data history from over 100 repair shop software/SMS Hits: 3863
Default label configuration for GEM-CAR barcode size Hits: 2476
Demographic sales report and zip code / postal code structure Hits: 3345
How to delete unused products Hits: 3988
How to generate an inventory report Hits: 2493
How to configure GEM-CAR to use a multi-tray printer Hits: 2821
Export or print out a list of customers emails Hits: 3089
Activate your spell check in GEM-CAR using Windows 10 Hits: 1980
Example of recommended inspections for specific types of jobs Hits: 2492
Re-activate/bring back inspection sheets lost after update Hits: 2494
How to display entry and exit mileage on estimates/invoices Hits: 2576
Double-click in the calendar to expand long notes Hits: 2383
Activate an existing yet inactive tire storage Hits: 2451
Remove outdated estimates Hits: 2397
How to activate your shop's SiriusXM account? Hits: 3524
How to activate and use GEM-SCAN - Version 13 Hits: 3630
First Remote Connection Procedure: Cloud Hits: 2535
How to locate individual customers from your sales report Hits: 2039
How to activate existing but inactive tire storage Hits: 3014
Dispatch module Hits: 2157
Change matrix of groups/items that already are in inventory Hits: 4729
Removing the blank space at the bottom of your invoice Hits: 2257
Automatically schedule jobs in the calendar from punch clock Hits: 2104
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2440
Setting a default printer in Windows 10 Hits: 2767
How to take out a list of tire storage Hits: 4001
How to make end of day of payables Hits: 2567
Associate an inspection report with a job: GEM-WORK Hits: 2707
Hourly labor cost, how to do the math Hits: 2615
Multi-window/screen : open calendar/point of sale and check Hits: 2458
Add overpayment (deposit) as a credit in receivables Hits: 2798
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2184
Taking out an inventory transaction report Hits: 5722
Account receivable analysis and aging report for customers Hits: 2942
How to add a Hybrid or Electric vehicle model Hits: 2408
End of the month procedure Hits: 4187
How to generate a list of customers with upcoming reminders Hits: 2522
Punch Clock : What is the "Stop" button for? Hits: 3219
How to save reports and files from Cloud to your local drive Hits: 2785
How to add kits faster in an estimate Hits: 2553
How to use the fast order feature of Napa Prolink SE Hits: 3360
GEM-CONNECT module : procedures Hits: 2002
Start selling tires online: TireConnect catalog integration Hits: 4374
Tire search Hits: 2651
Validation of QST and GST numbers: It is your responsibility Hits: 11493
How to setup GEM-MONEY Hits: 5846
How to update GEM-CAR Hits: 1793
Procedure to print a vehicle's sale contract Hits: 3574
How to send an e-mail and print an invoice at the same time Hits: 2592
How to configure GEM-CHAT - live chat software in your SMS Hits: 4663
How to set a fixed price on an oil change kit Hits: 3553
Manage NSF and how to put the transaction back in receivable Hits: 3237
Add style and colors to notes and internal memos Hits: 3226
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5319
How to manage different products and job categories Hits: 4684
How to get a customer list with a vehicle Hits: 3261
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3513
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4177
How to find a customer's postal code in the POS (12.0.0) Hits: 3608
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3914
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3342
How to view the POS in full screen (12.0.0) Hits: 4104
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3609
Vehicle importation Hits: 3487
How to change the POS icons Hits: 3618
Email addresses by advisor Hits: 2647
Tire storage tip: printing colored labels Hits: 3181
Change the message at the bottom of account statements Hits: 2769
Why aren't the distributions and sales reports balancing? Hits: 3916
GL configuration by department Hits: 3098
Incorrect inventory tracking, possible causes? Hits: 3863
How to track payment history of a specific customer. Hits: 3132
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4312
Multi-location/Multi-enterprise: configuration & options Hits: 3700
Tax table calculation by province for Canada Hits: 3714
Updating to version 11.0.6 Hits: 3761
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5364
List of Shop Management Software: automated data conversion Hits: 4049
New Internet links available in GEM-LINK Hits: 6814
How to track deleted item Hits: 3733
Select different Invoice model/template: fuel, distribution Hits: 4994
Promotional plastic key chain with bar code to open a file Hits: 5207
How to set up an account with Partstech Hits: 6364
GEM-CARD : Credit Card Processing Program Benefits Hits: 5995
How to calculate the cost of your shop supply and apply it Hits: 4195
Inventory adjustment value to do in your accounting Software Hits: 3195
Looking for an invoice by product number Hits: 3449
How to calculate the cost on a job in an estimate / work order ? Hits: 3382
How to calculate the cost and your margin on the workshop equipment? Hits: 3592
Unblock An Order Hits: 3360
How To Change The Product Code? Hits: 3374
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7089
GEM-CHECK Digital Inspection Module Hits: 4644
Transactions for your accounting software for reconciliation Hits: 10127
Change, hide or display the hourly labor rate on invoices Hits: 10327
Add a job to a quote so it doesn't show in the punch clock Hits: 3837
How to add a new customer? Hits: 6998
How to print out the summary of tax distributions report on purchases? Hits: 3811
How to print in black and white and both sides of paper? Hits: 4345
The power of text messaging (SMS) from GEM-CAR Hits: 6770
How to setup and print your key tags? Hits: 6036
Performance report by work bay / technician and payroll Hits: 7575
How to bill a linked customer (e.g. Insurance)? Hits: 4311
How to link a kit to your tire categories? Hits: 5229
How to update the products price by applying a new matrix? Hits: 3971
How to schedule a long job in the Calendar? Hits: 3391
How to setup and use the card processing terminal? Hits: 4152
How to print a statement with detailed payments? Hits: 5549
How to activate and configure Worldpac SpeedDial? Hits: 8592
How to generate a discount on an account receivable? Hits: 3834
How to setup and use your barcode reader? Hits: 6781
How to change and manage the taxes Hits: 3530
How to change the font size of the legal text on the invoice? Hits: 5130
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5148
Display only available inventory in search results window Hits: 4701
Detailed internal work report Hits: 5257
How to generate a core to return? Hits: 5266
Where to find the local & direct phone lines for Support? Hits: 4887
How to transfer a tire storage to another vehicle? Hits: 6770
Yearly sales report for a product through the Inventory window (New) Hits: 5535
Is the deposit taxable or not, and what is its cost? Hits: 3110
Understanding product types of job/products in inventory V6.0 Hits: 2960
Post a supplier bill with parts used in multiple Work Orders Hits: 3114
How to disconnect a user? Hits: 3157
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4136
How to export Invoicing transactions to TEXT files Hits: 3095
New core tracking system! Hits: 4982
How to disable CARFAX for a specific customer Hits: 4837
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5239
Display an alternate delivery address on the invoice Hits: 4948
Invoice with a past date and limit how far you can go Hits: 3059
What's the visual aid to know that hours have been modified? Hits: 4478
Search customer by plate from the "License" field Hits: 4273
Inventory report by line code (9.1+) Hits: 4126
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4578
The meaning of the color codes in the Point of Sale Hits: 5953
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4848
Promised time : where do we put it in the POS Hits: 3192
How do we know in which bin to place the parts that are received for a job? Hits: 3264
Update 411 in GEM-CAR Hits: 3531
Configuration of General Information Hits: 6495
ML - Sharing History Hits: 6869
FAQ : Managing inventory using Min / Max Hits: 8391
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3233
How to setup and use National Accounts Hits: 4479
Management of National Accounts Hits: 3857
How to use IP address on station(s) to speed up the connection to server? Hits: 4276
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2996
Pay Supplier by Credit Card Hits: 4377
2 free alternatives when you don`t have Excel Hits: 5724
GEM-CAR Hits: 3742
Where to place the license file and what it is? Hits: 3822
How to change a payment method on an invoice before the end of day Hits: 4006
How to connect to the cloud using your tablet or phone Hits: 4228
Setup your SMTP server to send email (change/edit password) Hits: 5372
Age Of Account Transfer or importation of receivable from Excel Hits: 4442
Reformatting accounting aging to import receivable in Excel Hits: 4268
Vehicle Makes and Models Management Hits: 3753
How to add item to drop down menu with no spy glass Hits: 3752
How to print vehicle list by customer? Hits: 3470
How to work with GEM-CAR from home/remote: free option Hits: 9571
Used Car Module: New classification feature added Hits: 5832
How to quickly create an invoice? (5 steps) Hits: 3591
Printing multiple copies of invoices Hits: 6968
Create a kit from the Point of Sale Hits: 5565
How to integrate and use NAPA Prolink SE? Hits: 5929
Term & Condition for GEM-TIRE Hits: 3486
Save a copy of estimates sent by email Hits: 3290
Vehicle down time analysis report Hits: 3543
Actions that cause an unbalanced inventory Hits: 3898
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3836
End of the month procedure for accounting & reporting Hits: 6910
How to export/import customers/suppliers/ from Acomba Hits: 5640
How to share a printer Hits: 3707
When managing utility bills choose: apply taxes or not Hits: 5348
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6765
Top reasons why our customers aren't using a bridge Hits: 9522
Changing the customer of an existing estimate Hits: 3000
How to reprint a supplier cheque Hits: 3282
Search by license plate number with CARFAX Hits: 5228
CARFAX - End user license agreement / Terms and conditions Hits: 3823
Create step / classification of the quote Hits: 4149
How to search a customer by vehicle informations Hits: 6323
How to make a partial payment on a supplier invoice Hits: 6628
How to bill the tax only on the invoice Hits: 5863
How to change a supplier number Hits: 6819
How to merge the vehicles of a customer (with their history) Hits: 8288
Create or modify a bank used for supplier payment Hits: 6368
Set default option automatically Hits: 6536
Set Miles or KM by default Hits: 6589
Print customer aging Hits: 6216
How to create a bloc to manage training / holiday Hits: 6703
Block management in the calendar for training & holiday Hits: 6036
How to configure and link properly your GL accounts? Hits: 6407
How to import GL accounts from excel file? Hits: 6897
How to make a tax only invoice? Hits: 5062
How to create a new product in the POS screen? Hits: 7343
FAQ Acomba Hits: 8992
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8962
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23500
Multi-Location Hits: 7348
FAQ GEM-CLOUD Hits: 8156
FAQ Production Module Hits: 7552
FAQ Transmission Module Hits: 7076
FAQ Automotive Club Hits: 2817
FAQ Automotive Club Module Hits: 7893
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13078
FAQ Hosting Solution Hits: 6223
Retreading Module Hits: 9960
GPS Tracking Hits: 7444
Supplier Importation / Exportation Hits: 2640
FAQ Help Hits: 3716
FAQ Unit cost analysis Hits: 7716
FAQ Truck Management with specific options Hits: 2760
FAQ Government Inspection Hits: 8079
FAQ Distribution Hits: 3486
FAQ Supplier Importation/Exportation Hits: 7792
FAQ Survey Hits: 9171
Fuel Module Configuration Hits: 2726
Creating bank and payment method for supplier payment Hits: 8203
FAQ Customer Importation | Import data from repair shop software Hits: 19197
How to block invoicing if the credit limit is reached? Hits: 3281
FAQ_ Printing Cheque/Check Hits: 10220
Remote Hits: 2659
SMS Benefits and limitation Hits: 6274
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3987
FAQ Reminders Hits: 3332
Reporting Receivables\Payables Hits: 5969
Reporting Sales Hits: 5186
Reporting Customers Hits: 6774
FAQ Invoices Hits: 4425
FAQ Customer Management | GEM-CAR manage customer Hits: 19351
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6964
How to change a customer number / How to merge clients Hits: 6867
AVR. labels for tire storage Hits: 7307
Planning Hits: 2704
End Of Day Hits: 3777
FAQ Special Tire Search by Criteria Hits: 13067
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13477
Tire National Account Management software - HELP Hits: 14134
Tax Management Hits: 7400
FAQ Group Discount Hits: 8767
FAQ Product Importation/exportation Hits: 3042
How to do manual supplier invoice entry? Hits: 4874
Price Matrix Hits: 3236
FAQ Linked Product Hits: 3111
FAQ Oil Change Management Hits: 3661
FAQ Kit Management Hits: 3316
Creating Product Hits: 3527
FAQ configuration of Categories and Type of Categories Hits: 3499
GEM-CLOUD Hits: 3230
List Of Options of the General Information - Option List Hits: 9133
Point of sale general Information Hits: 6698
faq Local Configuration Hits: 7807
FAQ Glass Module Hits: 8359
FAQ Fuel Module Hits: 8279
FAQ Tire Module Hits: 9352
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7824
FAQ Payables Hits: 5920
Configure multiple currencies for supplier purchases Hits: 5803
How to duplicate an invoice Hits: 2728
How to cancel / reverse an invoice Hits: 3161
Reporting Module Hits: 3069
FAQ - Punch Clock Hits: 5225
FAQ Vehicle File Hits: 6586
Verbal Approval Hits: 3140
FAQ Used Car Module Hits: 4192
FAQ Courtesy Car and Rental Software module Hits: 7744
FAQ - Part Return and Core Management Hits: 3511
FAQ - Internet Ordering Hits: 3274
FAQ Signature Pad Hits: 4461
FAQ GEM-WORK Hits: 3654
FAQ Sending Text message / SMS Hits: 3609
Work Order Hits: 3765
FAQ Agenda Hits: 14494
FAQ Quotation / Estimate Hits: 15146
Security Hits: 7632
Reports - End of fiscal year Hits: 5083
How to send / e-mail account statements - Hits: 7721
How to cancel / reverse account receivables payment Hits: 6472
Report: Account payables analysis on specific date Hits: 3979
The punch clock: procedure to put a job on Standby Hits: 6025
Express End of Day : to speed up the process Hits: 6326
GL: General Ledger Chart of Accounts Numbering System Hits: 12468
Example Hits: 3103
How to input a payroll transaction at the end of the month Hits: 6239
Internal note vs memo Hits: 2803
Easy module for national account management and follow up Hits: 6399
Reminders and statements blocked by your e-mail provider Hits: 6647
How to perform " End of day " procedure and why Hits: 7248
Set / assign GL account to a category Hits: 6964
How to create add modify GL account Hits: 6995
How to change the mileage in the vehicle's file? Hits: 6948
IMPORTANT: How to perform a backup of your database? Hits: 8498
How to configure / add / modify personalized links? Hits: 5650
How to change the duration of an appointment in the calendar Hits: 3143
Detailed or summary distribution report of transactions Hits: 5824
How to send your account sattements by e-mail / mail (display and print) Hits: 8734
FAQ Accounting Hits: 12230
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7085
How to set tax rate in the USA Hits: 6233
How to modify your account statement? Hits: 4501
How to configure ZEBRA printer in GEM-CAR? Hits: 6503
How to install ribbon for ZEBRA GX420T ? Hits: 6253
How to setup and use GEM-GLASS? Hits: 3724
How to configure, activate and use shop supplies? Hits: 8152
Refresh button in the punch module. Hits: 6773
How to print customer label directly from customer's file? Hits: 6042
How to add a document to a vehicle file? Hits: 6593
How to disable shop supplies for particular job? Hits: 6332
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6167
How to change the date of an invoice? Hits: 7119
How to print customer labels? / Customer report by visits. Hits: 9066
Cancel a payment on an invoice when the end of day is done Hits: 5261
How to change payment method on an invoice before the end of day Hits: 2037
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2559
Reference, who reffered us to you? Hits: 3290
Verbal authorization Hits: 6883
Total invoice search - V7.1 Hits: 6079
How to verify is your period is balanced Hits: 6100
Rental module - V7.1 Hits: 3290
E-mail List report for customers with active e-mail address Hits: 3816
FAQ GEM-CAR Configuration Hits: 10114
FAQ Inventory Hits: 4585
FAQ Cash Register Hits: 3786
FAQ Point of sale (POS) Old Hits: 3998
Analyze report for SMS / text message sent Hits: 9006
On screen signature / activate electronic signature Hits: 9038
How to purchase used vehicle and add it to the inventory? Hits: 6286
How to create special category for used vehicles? Hits: 7485
Suggested purchase list - color code Hits: 6197
How to send text messages from your Shop Management Software Hits: 6009
How to send SMS messages Hits: 3710
How to create SMS templates Hits: 7280
How to activate the SMS function for a particular customer Hits: 5196
Summary of new customers with charts - V7.0 Hits: 3803
Sales analysis report with charts - V7.0 Hits: 4672
Monthly / Yearly sales report with charts - V7.0 Hits: 7677
Monthly sales report by product with charts - V7.0 Hits: 5178
Advertising on invoices - V7.1 Hits: 3714
Sales report by advisor with average and charts Hits: 6134
Sales report by payment method with charts - V7.1 Hits: 5958
Sales report by clerk with charts - V7.1 Hits: 4569
Sales summary report by category with charts - V7.1 Hits: 5012
Get paid anywhere by credit card using your mobile and Square Hits: 5738
Table of content - FAQ Hits: 28087
Managing inactive customers and deleting them - V7.0 Hits: 7231
Display discount on invoice Hits: 8852
Reprint or email an invoice from a work order in the history Hits: 9672
Modify the logo that appears on the packing shipping slip Hits: 6278
Performing a return on a new, guaranteed or defective Hits: 8688
Use the old core option to manage returns Hits: 7994
Configure the supplier check specification template Hits: 6800
Manage car rentals according to the vehicle’s mileage Hits: 6387
Schedule of rental of tools & equipment in your software Hits: 6544
Create a quick list of preferred items to add to an estimate Hits: 3164
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10255
Understanding the different reminder templates to send Hits: 9595
Activate color labels for the customer's line of credit Hits: 8804
How to Activate and Configure the Cash Drawer? Hits: 6372
Modify/reverse a payment method of invoice before end of day Hits: 8197
How to activate the preventative maintenance by model Hits: 7805
How to add money to your cash drawer during the day Hits: 7052
How to use Gift Cards / Rebate / Discount Hits: 7558
Send statements, estimates and invoices to different email Hits: 12491
How to create a category in GEM-CAR Hits: 15902
How to run Teamviewer - Portable ? Hits: 9662
Wired vs Wireless Networking in the Shop Hits: 6252
How to record payments for a supplier paid by VISA and Mastercard Hits: 6174
Updating Service Packs with Windows 8 Hits: 5754
Updating Service Packs with Windows 7 Hits: 6164
Getting ready to install GEM-CAR Hits: 7912
Importing inventory products from Excel or CSV files Hits: 14092
Canadian Tax rate by province Hits: 7462
Minimum System Requirements Hits: 5865
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7132
GEM-MECANIC Hits: 22029
Taxes configuration by customers Hits: 7304
FAQ by Module | GEM-CAR frequently asked questions Hits: 42168
How to transfer a vehicle/car from one customer to another Hits: 9021
How to transfer a vehicle/car from one customer to another Hits: 4280
Billing with insurance deductible and taxes for a customer Hits: 7844
Configuring GEM-CAR with Terminal Server Hits: 6658
DYMO configuration sticker printer for Bar code & key labels Hits: 8046
Print your label for next service: Oil change label software Hits: 12213
Configuration the Zebra printer: Oil change label stickers Hits: 10758
Data from sales report is different for the same date range Hits: 8964
How to handle a customer's bad debts Hits: 7251
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2940
Printing individual labels for barcodes without a logo/price Hits: 7365
Printing water resistant tire labels with a Zebra Hits: 6293
Printing plasticized tire labels with high-strength glue Hits: 3570
Replacement/alternative parts or alternate products Hits: 12038
Management of delivery orders with multiple addresses Hits: 6514
How to create price matrix? / Setup price matrix Hits: 9979
How to send reminder letters with double-window envelopes Hits: 6510
Fold statements so that they fit in window envelopes Hits: 8684
Truck fleet management with preventative maintenance / PEP Hits: 6707
Vehicle file transfer function using the car’s VIN Hits: 7152
Client’s contact information transfer from 411 USA & CANADA Hits: 6513
Used vehicles-cars/exchanges/consignment with financing Hits: 6631
Problems with management of specific duties,environment fees Hits: 6617
How to configure categories with the general ledger / type Hits: 8617
Reasons that affect the Performance by bay/technician report Hits: 6486
Create tire storage codes with different rates and quantity Hits: 6823
How to print a report for a set of items in a kit Hits: 6305
Transferring parts from the NAPA Prolink site causes issues Hits: 6139
Transferring parts that are not in inventory into DAVE / WHI Hits: 6113
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5518
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6847
Pay a supplier invoice via the cash register / petty cash Hits: 9302
How to enter money in the cash register ? Hits: 8065
How to create a cash register Hits: 7670
Manage NSF check cashing : easy steps Hits: 6062
How to print out a list of detailed invoices with the cost price Hits: 3409
How to change the date format on a particular workstation Hits: 5842
How to change the client number Hits: 3582
Purchasing via the POS and core management Hits: 7782
Validate if your customers are loyal : visits and sales Hits: 3888
Analyze activity and sales per department & job type Hits: 6160
Configure the body/text of an estimate email with a signature Hits: 8606
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4776
Reprint an end-of-day report that is printed/closed Hits: 5590
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3370
How to assign a language of correspondence Hits: 6178
How to add a logo in a reminder letter, e.g.: CAA Hits: 9160
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7617
How to reprint a supplier cheque - V6.0 Hits: 2345
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4696
When making purchases, how not to create all the items on inventory ? Hits: 2253
Change the duration that archives are displayed in history Hits: 4337
Activate or close your cash register at the end of the day Hits: 7039
Configuration to memorize parts on a job like an oil change Hits: 6657
How does GEM-CAR calculate the taxes? Hits: 5837
Manage windshield & glass change/installation with insurance Hits: 5886
Validate if the invoice contains the address (send reminder) Hits: 6472
How to know if a preventive maintenance option is activated Hits: 6590
How to know if a job is still pending in the time stamp/punch clock Hits: 6482
Create used-vehicle stock number via the POS Hits: 7238
Management of multiple tax levels for delivery out of area Hits: 5620
How to deactivate the postal code format to enter a zip code Hits: 6269
Analyzing Sales Report: do you have loyal customer? Hits: 5130
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4279
How to print out and analyze your sales reports Hits: 5055
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4578
Can I Send Reminder Emails? Hits: 7932
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3682
How to print out a supplier cheque journal report - V7.0 Hits: 6733
Generate the age of accounts payable by supplier Hits: 7098
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7935
How to reprint a supplier cheque Hits: 5322
Change order position of your bay in the agenda/calendar Hits: 6746
How to export the items in your inventory to Excel or CSV Hits: 6028
Measure the return on sending customer's reminder by email Hits: 4140
How product categories work Hits: 7832
Reprint an end-of-day report that is printed/closed Hits: 3421
Managing insurance deductibles for insurer files Hits: 6225
How to track your customers number of visits and sales ? - V6.0 Hits: 2401
Simply Accounting and Quickbooks transfer Hits: 8051
How to create your logo by yourself Hits: 5807
How to create or add your logo on your estimate or invoice Hits: 6427
How to invert print and display on the display icon Hits: 5772
How to add information faster and easy GEM-PEN Hits: 3638
How to show the subtotal for each job Hits: 5920
How to change taxes: multiple taxes levels management Hits: 6958
Find your SMTP address - complete List Hits: 19609
SMTP List Hits: 6465
Entering previous account statement amounts and balances Hits: 7351
Print the list of tires required for tomorrow’s appointment Hits: 7321
Entering your SMTP address. E-mail estimates and invoices Hits: 7668
Creating tires in inventory, searching for available tires Hits: 8399
Change, add or modify payment methods : direct deposit Hits: 8046
Creating job packages or kits Hits: 8058
Updating the tire retail prices by make/brand or model Hits: 6889
Use national accounts / third party invoicing Hits: 6464
How to configure and print receipts on a coupon printer. Hits: 7802
Activate parts memory on a job: oil change package Hits: 6731
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6959
Map directions to go from the shop to the customer Hits: 7338
Activate automatic OEM preventative maintenance reminder Hits: 7437
How to create and/or change User Names and PW? Hits: 6470
Search for parts sold to a specific customer in history Hits: 4370
How to download the Internet Explorer 11.0 upgrade Hits: 7116
How to change, modify or see the item cost on the POS window Hits: 8961
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4343
How to activate the Truck Tab for customer vehicle data? Hits: 8289
Create and print a new tire storage label from your software Hits: 8928
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6246
How to improve your computer's performance? Hits: 6159
Receive and enter your purchase invoices via the POS Hits: 7479
Invoice a different bill to or a National Account Hits: 6197
Create GL and payment method for an Account to an Account? Hits: 6578
Display inventory location on a shipping slip Hits: 6777
Put a customer on credit block / pending for credit approval Hits: 6495
Canadian Federal Fuel Taxes Hits: 6557
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6731
Canadian & Quebec taxes on fuel and petroleum products Hits: 6677
Specific Duty & recycling fees for new tire are taxable Hits: 6849
My color printer is very slow, I would like buy a faster one Hits: 5457
How do I manage fuel sales in my GEM-CAR software Hits: 9445
My printer prints my reports and documents outside the page margins Hits: 6148
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6250
Receivables in my End of Day report no longer balance Hits: 7155
Little squares or rectangles are showing on my reports Hits: 5770
Send my invoice to the attention of a specific person Hits: 14520
Register a deposit and collect the balance later Hits: 6511
How can I change font in GEM-CAR Hits: 6683
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8611
Invoices and reports are not printing at the correct printer Hits: 6668
How can I add another customer to the same telephone number? Hits: 6633
Transfer French description from CARQUEST’s Weblink Hits: 6944
Your Sales by Sales Rep report is empty Hits: 5146
The accounts receivable code (AR) no longer works Hits: 9958
Reserve on hold parts, materials, tires for an estimate Hits: 6351
How to set discounts or prices for group or fleet accounts Hits: 6701
Change/modify the credit terms or conditions in your invoice Hits: 6908
Enter a default regional area code, city and province/state Hits: 6103
How do I activate and use the Sort key and quick search Hits: 6017
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6856
Change the internet Login information of your tire supplier Hits: 9214
How to assign price levels and link these to parts and tires Hits: 7190
How can a product be automatically linked or associated Hits: 7555
Printing customer labels for promotions or Christmas cards Hits: 7913
How to create Reminders? Hits: 10644
How to configure security levels by user Hits: 7634
How do I change the promotional message on my invoices. Hits: 6301
How do I print labels for the customer monthly statements? Hits: 9103
What Label model should I purchase for barcode printing? Hits: 5562
Block the software from sending a reminder to a customer Hits: 9349
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4220
How do I enter a tax included dollars amount on an item Hits: 2855
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5298
Are there any user manuals or guides available for GEM-CAR? Hits: 6357
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9190
Measuring Production Performance: Technician/Mechanic Hits: 11885
Billing a commercial customer (taxes, insurance & deductible) Hits: 2376
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9136
When selecting a client, the estimates list does not appear Hits: 9004
Change the work order template for inspection, truck, tires Hits: 9513
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1857
Integrate a catalog/price list products Hits: 9342
Modify/adjust cost price in the history /sales reports / POS Hits: 10120
Find a payment from a supplier invoice: report Hits: 1799
FAQ - Tire Storage Software for tire store and distributor Hits: 14028

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