GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 48455
Early suppliers payment discounts of 2% good or bad? Hits: 1979
Top 10 Tips to reduce your inventory of parts Hits: 2008
GEM-BOOKS - Accounting and payroll software Hits: 4243
Change rate/hourly rate by batch or by category Hits: 2570
Robert Thibert wheel software catalog integration Hits: 3441
Create a list of customers to check if someone cancels their appointment ? Hits: 2359
Add a personalized field to a customer file or in the company Hits: 2275
Print a customer list with detail of their vehicle Hits: 2441
Changing the default quantity of a product when adding it to the POS Hits: 2466
Hide / display de quantities on the delivery / packing slip Hits: 2468
GEM-CAR provides free accounting software solutions? Hits: 12524
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4556
Acomba - recommended accounting software Hits: 4584
Quickbooks: accounting software compatible with GEM-CAR Hits: 4798
10.5 Reasons for using the GEM-CAR calendar Hits: 3020
Tax settings : Special configurations Hits: 3456
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5082
How to manage / calculate / generate Administrative Fees ? Hits: 4051
How to export data from CARS to GEM-CAR Hits: 3303
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2999
Set deductible Hits: 3107
Printing the rental agreement Hits: 3195
Fuel sales report Hits: 3366
How to search for an alternative part from the POS Hits: 3460
Set reminder for driver's license renewal Hits: 3420
Show preventative maintenance as a popup in the POS Hits: 3479
Specific duty of tire sales report Hits: 3209
Updating the 9 price level from an Excel file Hits: 3322
Printing colored labels by season Hits: 2982
Creation of linked product as "Specific duty" Hits: 3063
Linking specific duties Hits: 3236
Where to save tire size front and rear in the customer file Hits: 2932
Sales report and statistics Hits: 3197
Searching from the POS for customer by name or other criteria Hits: 3129
How to access main customer information in one click in the POS Hits: 3488
Print timestamp on the invoice Hits: 3683
How to pay a bill using multiple payment modes Hits: 3267
How to access the supplier list from the POS in 1 click Hits: 3108
Setting default GL ledger Hits: 3056
Setting the tax level by supplier Hits: 2897
How to change the time range for invoices displayed in history Hits: 3082
Template for supplier importation Hits: 2949
You don't have Excel, use a CSV file Hits: 4150
How to show all 9 level of pricing in the POS for 1 item Hits: 3326
Configuration of a file with the right column header Hits: 3033
How to set the 9 levels of pricing in the inventory Hits: 3245
How to search for the list of package from the POS Hits: 2868
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3235
How to add a part and a quick tip to add multiple parts Hits: 2927
How to scan the VIN from the punch Hits: 3300
How to add a reminder from the punch Hits: 3008
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2883
Configuration of the color code for the status of a job Hits: 3307
How does the supervisor window work to correct timestamp Hits: 3098
Top 10.5 reasons to use the punch clock Hits: 2791
How to loan money to an employee and keep trace Hits: 2635
How the next visit is planned automatically by the software Hits: 2633
How to see the history of the vehicle from all owners Hits: 2732
How to add an option to the vehicle Hits: 2864
How to add a picture of the car Hits: 3193
How to leave a trace that you have returned tires to the customer Hits: 2607
Used car inventory value Hits: 2667
How to track the cost of a vehicle: purchase and repair Hits: 2682
Printing tire labels using different colors by season Hits: 2524
Selling your shop/garage: ensure a healthy transition Hits: 2360
Tire size list from the storage Hits: 3785
Tire storage value for insurance Hits: 2555
How do I know if a customer has tires in storage Hits: 2355
Tire Storage Configuration Hits: 3047
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2738
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2411
How to add a personalized link Hits: 2441
How to change the back color of the invoice Hits: 2661
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2431
How to access other distributors from the POS: using the right click Hits: 2434
Activate your CARFAX VIN decoder Hits: 3327
Activating Mitchell labor transfer Hits: 3022
Activate your ALL DATA labor transfer from the POS Hits: 2540
How does the search icon works Hits: 2500
How to change the customer’s vehicle on an existing estimate Hits: 4421
How to make a customer tax exempt? Hits: 2242
Automatic spellcheck in GEM-CAR Hits: 2533
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2327
How to use NAPA VIN decoder vs CARFAX Hits: 3273
Internal client configuration for invoices without sales Hits: 3113
How to read tire sizes? Hits: 3758
Punch window report for the payroll Hits: 2308
Use & associate/link an associated product: Specific Duty Hits: 3079
Configuration of the workshop equipment Hits: 2914
Management of steps/status & classification of estimates Hits: 2186
Order note / title to manage promise time Hits: 2340
Configuration of Environmental Management Fee (EMF) Hits: 2794
How to change the default value for oil changes Hits: 2308
How to re-print an already printed / closed end of day report Hits: 2188
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2143
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2675
Add a new internet distributor/supplier for parts catalog Hits: 3195
Connecting multiple users on the same Internet catalogue distributor Hits: 2283
How to manage NSF Hits: 2413
Quickly find an appointment for a customer booking Hits: 2491
Access a UCDA Car Sale Contract Hits: 2332
The Cost Price does not Show in the Point of Sale Hits: 2308
Sales and Purchases in Foreign Currencies - Exchange Hits: 2404
Stock you filter inventory based on make and model not ABC Hits: 2426
List of new customers in a month to sent promotion Hits: 2307
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2369
Configure and use AutoServe1 inspection sheets Hits: 2576
Inventory Transaction: purchases, sold, manual adjustment Hits: 2449
How to return unused products from your inventory Hits: 2469
Partial Payments with Discount to Suppliers Hits: 2357
Quick access to kits from POS Hits: 2751
Adding or creating a barcode to a product Hits: 2632
Use multiple monitor on the cloud using RDP Hits: 2385
History a vehicle vs the history of a customer's vehicle Hits: 3229
Advance Kits for wheels : pros and cons Hits: 2582
The GEM-2D : New wireless barcode reader 2D Hits: 3468
List Oil change label model with or without logo for Zebra Hits: 2460
Label model with barcode for inventory Hits: 2742
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3084
Does GEM-CAR offer a complete accounting software solution ? Hits: 2710
Payroll Software Module : Save Time and Money Hits: 3593
generate automatic purchase order using the minimum quantity Hits: 2975
Set minimum and maximum quantity in a product / inventory Hits: 2875
View a list of item were the stock level is bellow minimum Hits: 3000
How to Configure GEM-LINK? Hits: 2398
Transfer data history from over 100 repair shop software/SMS Hits: 4518
Default label configuration for GEM-CAR barcode size Hits: 2765
Demographic sales report and zip code / postal code structure Hits: 5896
How to delete unused products Hits: 4281
How to generate an inventory report Hits: 2725
How to configure GEM-CAR to use a multi-tray printer Hits: 3156
Export or print out a list of customers emails Hits: 3355
Activate your spell check in GEM-CAR using Windows 10 Hits: 2179
Example of recommended inspections for specific types of jobs Hits: 2707
Re-activate/bring back inspection sheets lost after update Hits: 2755
How to display entry and exit mileage on estimates/invoices Hits: 2794
Double-click in the calendar to expand long notes Hits: 2622
Activate an existing yet inactive tire storage Hits: 2713
Remove outdated estimates Hits: 2655
How to activate your shop's SiriusXM account? Hits: 3804
How to activate and use GEM-SCAN - Version 13 Hits: 3933
First Remote Connection Procedure: Cloud Hits: 2791
How to locate individual customers from your sales report Hits: 2288
How to activate existing but inactive tire storage Hits: 3370
Dispatch module Hits: 2349
Change matrix of groups/items that already are in inventory Hits: 5239
Removing the blank space at the bottom of your invoice Hits: 2499
Automatically schedule jobs in the calendar from punch clock Hits: 2342
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2678
Setting a default printer in Windows 10 Hits: 3091
How to take out a list of tire storage Hits: 4301
How to make end of day of payables Hits: 2799
Associate an inspection report with a job: GEM-WORK Hits: 2976
Hourly labor cost, how to do the math Hits: 2957
Multi-window/screen : open calendar/point of sale and check Hits: 2698
Add overpayment (deposit) as a credit in receivables Hits: 3040
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2409
Taking out an inventory transaction report Hits: 6243
Account receivable analysis and aging report for customers Hits: 3206
How to add a Hybrid or Electric vehicle model Hits: 2598
End of the month procedure Hits: 4505
How to generate a list of customers with upcoming reminders Hits: 2737
Punch Clock : What is the "Stop" button for? Hits: 3481
How to save reports and files from Cloud to your local drive Hits: 3054
How to add kits faster in an estimate Hits: 2791
How to use the fast order feature of Napa Prolink SE Hits: 3798
GEM-CONNECT module : procedures Hits: 2350
Start selling tires online: TireConnect catalog integration Hits: 4855
Tire search Hits: 2894
Validation of QST and GST numbers: It is your responsibility Hits: 13073
How to setup GEM-MONEY Hits: 6375
How to update GEM-CAR Hits: 1940
Procedure to print a vehicle's sale contract Hits: 3901
How to send an e-mail and print an invoice at the same time Hits: 2785
How to configure GEM-CHAT - live chat software in your SMS Hits: 5015
How to set a fixed price on an oil change kit Hits: 3791
Manage NSF and how to put the transaction back in receivable Hits: 3535
Add style and colors to notes and internal memos Hits: 3494
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5786
How to manage different products and job categories Hits: 5003
How to get a customer list with a vehicle Hits: 3580
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3842
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4431
How to find a customer's postal code in the POS (12.0.0) Hits: 3879
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4137
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3577
How to view the POS in full screen (12.0.0) Hits: 4531
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3826
Vehicle importation Hits: 3710
How to change the POS icons Hits: 3862
Email addresses by advisor Hits: 2863
Tire storage tip: printing colored labels Hits: 3422
Change the message at the bottom of account statements Hits: 2967
Why aren't the distributions and sales reports balancing? Hits: 4155
GL configuration by department Hits: 3291
Incorrect inventory tracking, possible causes? Hits: 4077
How to track payment history of a specific customer. Hits: 3374
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4557
Multi-location/Multi-enterprise: configuration & options Hits: 4066
Tax table calculation by province for Canada Hits: 4292
Updating to version 11.0.6 Hits: 3968
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5626
List of Shop Management Software: automated data conversion Hits: 4329
New Internet links available in GEM-LINK Hits: 7537
How to track deleted item Hits: 3953
Select different Invoice model/template: fuel, distribution Hits: 5227
Promotional plastic key chain with bar code to open a file Hits: 5496
How to set up an account with Partstech Hits: 6838
GEM-CARD : Credit Card Processing Program Benefits Hits: 6688
How to calculate the cost of your shop supply and apply it Hits: 4485
Inventory adjustment value to do in your accounting Software Hits: 3394
Looking for an invoice by product number Hits: 3643
How to calculate the cost on a job in an estimate / work order ? Hits: 3654
How to calculate the cost and your margin on the workshop equipment? Hits: 3860
Unblock An Order Hits: 3581
How To Change The Product Code? Hits: 3601
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7688
GEM-CHECK Digital Inspection Module Hits: 4886
Transactions for your accounting software for reconciliation Hits: 11067
Change, hide or display the hourly labor rate on invoices Hits: 10576
Add a job to a quote so it doesn't show in the punch clock Hits: 4031
How to add a new customer? Hits: 7336
How to print out the summary of tax distributions report on purchases? Hits: 3975
How to print in black and white and both sides of paper? Hits: 4638
The power of text messaging (SMS) from GEM-CAR Hits: 7205
How to setup and print your key tags? Hits: 6376
Performance report by work bay / technician and payroll Hits: 7864
How to bill a linked customer (e.g. Insurance)? Hits: 4624
How to link a kit to your tire categories? Hits: 5493
How to update the products price by applying a new matrix? Hits: 4172
How to schedule a long job in the Calendar? Hits: 3669
How to setup and use the card processing terminal? Hits: 4509
How to print a statement with detailed payments? Hits: 5790
How to activate and configure Worldpac SpeedDial? Hits: 9389
How to generate a discount on an account receivable? Hits: 4058
How to setup and use your barcode reader? Hits: 7257
How to change and manage the taxes Hits: 3751
How to change the font size of the legal text on the invoice? Hits: 5359
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5425
Display only available inventory in search results window Hits: 4940
Detailed internal work report Hits: 5539
How to generate a core to return? Hits: 5572
Where to find the local & direct phone lines for Support? Hits: 5163
How to transfer a tire storage to another vehicle? Hits: 7044
Yearly sales report for a product through the Inventory window (New) Hits: 5791
Is the deposit taxable or not, and what is its cost? Hits: 3316
Understanding product types of job/products in inventory V6.0 Hits: 3152
Post a supplier bill with parts used in multiple Work Orders Hits: 3276
How to disconnect a user? Hits: 3400
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4400
How to export Invoicing transactions to TEXT files Hits: 3314
New core tracking system! Hits: 5249
How to disable CARFAX for a specific customer Hits: 5065
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5498
Display an alternate delivery address on the invoice Hits: 5196
Invoice with a past date and limit how far you can go Hits: 3299
What's the visual aid to know that hours have been modified? Hits: 4668
Search customer by plate from the "License" field Hits: 4458
Inventory report by line code (9.1+) Hits: 4377
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4796
The meaning of the color codes in the Point of Sale Hits: 6164
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5139
Promised time : where do we put it in the POS Hits: 3411
How do we know in which bin to place the parts that are received for a job? Hits: 3465
Update 411 in GEM-CAR Hits: 3716
Configuration of General Information Hits: 6837
ML - Sharing History Hits: 7185
FAQ : Managing inventory using Min / Max Hits: 8871
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3484
How to setup and use National Accounts Hits: 5092
Management of National Accounts Hits: 4092
How to use IP address on station(s) to speed up the connection to server? Hits: 4802
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3194
Pay Supplier by Credit Card Hits: 4608
2 free alternatives when you don`t have Excel Hits: 5960
GEM-CAR Hits: 3934
Where to place the license file and what it is? Hits: 4140
How to change a payment method on an invoice before the end of day Hits: 4213
How to connect to the cloud using your tablet or phone Hits: 4535
Setup your SMTP server to send email (change/edit password) Hits: 5742
Age Of Account Transfer or importation of receivable from Excel Hits: 4707
Reformatting accounting aging to import receivable in Excel Hits: 4515
Vehicle Makes and Models Management Hits: 4057
How to add item to drop down menu with no spy glass Hits: 3998
How to print vehicle list by customer? Hits: 3704
How to work with GEM-CAR from home/remote: free option Hits: 10079
Used Car Module: New classification feature added Hits: 6059
How to quickly create an invoice? (5 steps) Hits: 3799
Printing multiple copies of invoices Hits: 7199
Create a kit from the Point of Sale Hits: 5856
How to integrate and use NAPA Prolink SE? Hits: 6526
Term & Condition for GEM-TIRE Hits: 3752
Save a copy of estimates sent by email Hits: 3469
Vehicle down time analysis report Hits: 3779
Actions that cause an unbalanced inventory Hits: 4138
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4003
End of the month procedure for accounting & reporting Hits: 7256
How to export/import customers/suppliers/ from Acomba Hits: 6047
How to share a printer Hits: 3939
When managing utility bills choose: apply taxes or not Hits: 5603
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7090
Top reasons why our customers aren't using a bridge Hits: 10079
Changing the customer of an existing estimate Hits: 3189
How to reprint a supplier cheque Hits: 3434
Search by license plate number with CARFAX Hits: 5600
CARFAX - End user license agreement / Terms and conditions Hits: 4074
Create step / classification of the quote Hits: 4414
How to search a customer by vehicle informations Hits: 6560
How to make a partial payment on a supplier invoice Hits: 6913
How to bill the tax only on the invoice Hits: 6111
How to change a supplier number Hits: 7104
How to merge the vehicles of a customer (with their history) Hits: 8648
Create or modify a bank used for supplier payment Hits: 6603
Set default option automatically Hits: 6802
Set Miles or KM by default Hits: 6810
Print customer aging Hits: 6451
How to create a bloc to manage training / holiday Hits: 7333
Block management in the calendar for training & holiday Hits: 6327
How to configure and link properly your GL accounts? Hits: 6759
How to import GL accounts from excel file? Hits: 7243
How to make a tax only invoice? Hits: 5299
How to create a new product in the POS screen? Hits: 7631
FAQ Acomba Hits: 9396
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9358
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23861
Multi-Location Hits: 7651
FAQ GEM-CLOUD Hits: 8498
FAQ Production Module Hits: 7888
FAQ Transmission Module Hits: 7404
FAQ Automotive Club Hits: 3055
FAQ Automotive Club Module Hits: 8229
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13387
FAQ Hosting Solution Hits: 6431
Retreading Module Hits: 10275
GPS Tracking Hits: 7758
Supplier Importation / Exportation Hits: 2816
FAQ Help Hits: 3953
FAQ Unit cost analysis Hits: 8014
FAQ Truck Management with specific options Hits: 2989
FAQ Government Inspection Hits: 8386
FAQ Distribution Hits: 3720
FAQ Supplier Importation/Exportation Hits: 8112
FAQ Survey Hits: 9499
Fuel Module Configuration Hits: 2955
Creating bank and payment method for supplier payment Hits: 8518
FAQ Customer Importation | Import data from repair shop software Hits: 19590
How to block invoicing if the credit limit is reached? Hits: 3481
FAQ_ Printing Cheque/Check Hits: 10506
Remote Hits: 2862
SMS Benefits and limitation Hits: 6534
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4351
FAQ Reminders Hits: 3571
Reporting Receivables\Payables Hits: 6284
Reporting Sales Hits: 5489
Reporting Customers Hits: 7082
FAQ Invoices Hits: 4800
FAQ Customer Management | GEM-CAR manage customer Hits: 19819
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7301
How to change a customer number / How to merge clients Hits: 7207
AVR. labels for tire storage Hits: 7530
Planning Hits: 2905
End Of Day Hits: 3995
FAQ Special Tire Search by Criteria Hits: 13375
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13815
Tire National Account Management software - HELP Hits: 14488
Tax Management Hits: 7715
FAQ Group Discount Hits: 9175
FAQ Product Importation/exportation Hits: 3224
How to do manual supplier invoice entry? Hits: 5132
Price Matrix Hits: 3496
FAQ Linked Product Hits: 3357
FAQ Oil Change Management Hits: 3858
FAQ Kit Management Hits: 3558
Creating Product Hits: 3714
FAQ configuration of Categories and Type of Categories Hits: 3775
GEM-CLOUD Hits: 3559
List Of Options of the General Information - Option List Hits: 9549
Point of sale general Information Hits: 6923
faq Local Configuration Hits: 8161
FAQ Glass Module Hits: 8723
FAQ Fuel Module Hits: 8607
FAQ Tire Module Hits: 9836
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8192
FAQ Payables Hits: 6233
Configure multiple currencies for supplier purchases Hits: 6016
How to duplicate an invoice Hits: 2998
How to cancel / reverse an invoice Hits: 3376
Reporting Module Hits: 3264
FAQ - Punch Clock Hits: 5710
FAQ Vehicle File Hits: 7187
Verbal Approval Hits: 3361
FAQ Used Car Module Hits: 4412
FAQ Courtesy Car and Rental Software module Hits: 8121
FAQ - Part Return and Core Management Hits: 3766
FAQ - Internet Ordering Hits: 3493
FAQ Signature Pad Hits: 4794
FAQ GEM-WORK Hits: 3878
FAQ Sending Text message / SMS Hits: 3844
Work Order Hits: 3953
FAQ Agenda Hits: 15650
FAQ Quotation / Estimate Hits: 16515
Security Hits: 7974
Reports - End of fiscal year Hits: 5322
How to send / e-mail account statements - Hits: 8430
How to cancel / reverse account receivables payment Hits: 6702
Report: Account payables analysis on specific date Hits: 4192
The punch clock: procedure to put a job on Standby Hits: 6252
Express End of Day : to speed up the process Hits: 6587
GL: General Ledger Chart of Accounts Numbering System Hits: 13504
Example Hits: 3324
How to input a payroll transaction at the end of the month Hits: 6505
Internal note vs memo Hits: 3076
Easy module for national account management and follow up Hits: 6697
Reminders and statements blocked by your e-mail provider Hits: 6869
How to perform " End of day " procedure and why Hits: 7562
Set / assign GL account to a category Hits: 7312
How to create add modify GL account Hits: 7315
How to change the mileage in the vehicle's file? Hits: 7204
IMPORTANT: How to perform a backup of your database? Hits: 9002
How to configure / add / modify personalized links? Hits: 5918
How to change the duration of an appointment in the calendar Hits: 3390
Detailed or summary distribution report of transactions Hits: 6069
How to send your account sattements by e-mail / mail (display and print) Hits: 9233
FAQ Accounting Hits: 12647
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7459
How to set tax rate in the USA Hits: 6468
How to modify your account statement? Hits: 4731
How to configure ZEBRA printer in GEM-CAR? Hits: 6767
How to install ribbon for ZEBRA GX420T ? Hits: 6496
How to setup and use GEM-GLASS? Hits: 4136
How to configure, activate and use shop supplies? Hits: 8538
Refresh button in the punch module. Hits: 7010
How to print customer label directly from customer's file? Hits: 6293
How to add a document to a vehicle file? Hits: 6829
How to disable shop supplies for particular job? Hits: 6543
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6492
How to change the date of an invoice? Hits: 7399
How to print customer labels? / Customer report by visits. Hits: 9485
Cancel a payment on an invoice when the end of day is done Hits: 5531
How to change payment method on an invoice before the end of day Hits: 2275
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2761
Reference, who reffered us to you? Hits: 3464
Verbal authorization Hits: 7135
Total invoice search - V7.1 Hits: 6313
How to verify is your period is balanced Hits: 6378
Rental module - V7.1 Hits: 3481
E-mail List report for customers with active e-mail address Hits: 4032
FAQ GEM-CAR Configuration Hits: 10666
FAQ Inventory Hits: 4932
FAQ Cash Register Hits: 3985
FAQ Point of sale (POS) Old Hits: 4240
Analyze report for SMS / text message sent Hits: 9419
On screen signature / activate electronic signature Hits: 9474
How to purchase used vehicle and add it to the inventory? Hits: 6527
How to create special category for used vehicles? Hits: 7761
Suggested purchase list - color code Hits: 6449
How to send text messages from your Shop Management Software Hits: 6381
How to send SMS messages Hits: 3995
How to create SMS templates Hits: 7558
How to activate the SMS function for a particular customer Hits: 5495
Summary of new customers with charts - V7.0 Hits: 4059
Sales analysis report with charts - V7.0 Hits: 4912
Monthly / Yearly sales report with charts - V7.0 Hits: 7974
Monthly sales report by product with charts - V7.0 Hits: 5443
Advertising on invoices - V7.1 Hits: 3941
Sales report by advisor with average and charts Hits: 6414
Sales report by payment method with charts - V7.1 Hits: 6255
Sales report by clerk with charts - V7.1 Hits: 4818
Sales summary report by category with charts - V7.1 Hits: 5259
Get paid anywhere by credit card using your mobile and Square Hits: 5988
Table of content - FAQ Hits: 28534
Managing inactive customers and deleting them - V7.0 Hits: 7537
Display discount on invoice Hits: 9503
Reprint or email an invoice from a work order in the history Hits: 10408
Modify the logo that appears on the packing shipping slip Hits: 6565
Performing a return on a new, guaranteed or defective Hits: 9142
Use the old core option to manage returns Hits: 8322
Configure the supplier check specification template Hits: 7084
Manage car rentals according to the vehicle’s mileage Hits: 6704
Schedule of rental of tools & equipment in your software Hits: 6917
Create a quick list of preferred items to add to an estimate Hits: 3384
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10882
Understanding the different reminder templates to send Hits: 10004
Activate color labels for the customer's line of credit Hits: 9317
How to Activate and Configure the Cash Drawer? Hits: 6615
Modify/reverse a payment method of invoice before end of day Hits: 8448
How to activate the preventative maintenance by model Hits: 8133
How to add money to your cash drawer during the day Hits: 7295
How to use Gift Cards / Rebate / Discount Hits: 7826
Send statements, estimates and invoices to different email Hits: 13332
How to create a category in GEM-CAR Hits: 16378
How to run Teamviewer - Portable ? Hits: 10220
Wired vs Wireless Networking in the Shop Hits: 6506
How to record payments for a supplier paid by VISA and Mastercard Hits: 6487
Updating Service Packs with Windows 8 Hits: 5949
Updating Service Packs with Windows 7 Hits: 6441
Getting ready to install GEM-CAR Hits: 8199
Importing inventory products from Excel or CSV files Hits: 15237
Canadian Tax rate by province Hits: 8276
Minimum System Requirements Hits: 6326
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7460
GEM-MECANIC Hits: 23258
Taxes configuration by customers Hits: 7589
FAQ by Module | GEM-CAR frequently asked questions Hits: 43903
How to transfer a vehicle/car from one customer to another Hits: 9499
How to transfer a vehicle/car from one customer to another Hits: 4703
Billing with insurance deductible and taxes for a customer Hits: 8140
Configuring GEM-CAR with Terminal Server Hits: 6934
DYMO configuration sticker printer for Bar code & key labels Hits: 8422
Print your label for next service: Oil change label software Hits: 13089
Configuration the Zebra printer: Oil change label stickers Hits: 11273
Data from sales report is different for the same date range Hits: 9408
How to handle a customer's bad debts Hits: 7585
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3158
Printing individual labels for barcodes without a logo/price Hits: 7637
Printing water resistant tire labels with a Zebra Hits: 6619
Printing plasticized tire labels with high-strength glue Hits: 3787
Replacement/alternative parts or alternate products Hits: 12770
Management of delivery orders with multiple addresses Hits: 6771
How to create price matrix? / Setup price matrix Hits: 10586
How to send reminder letters with double-window envelopes Hits: 6715
Fold statements so that they fit in window envelopes Hits: 8952
Truck fleet management with preventative maintenance / PEP Hits: 7023
Vehicle file transfer function using the car’s VIN Hits: 7423
Client’s contact information transfer from 411 USA & CANADA Hits: 6721
Used vehicles-cars/exchanges/consignment with financing Hits: 6885
Problems with management of specific duties,environment fees Hits: 6875
How to configure categories with the general ledger / type Hits: 8866
Reasons that affect the Performance by bay/technician report Hits: 6690
Create tire storage codes with different rates and quantity Hits: 7062
How to print a report for a set of items in a kit Hits: 6548
Transferring parts from the NAPA Prolink site causes issues Hits: 6373
Transferring parts that are not in inventory into DAVE / WHI Hits: 6322
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5764
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7058
Pay a supplier invoice via the cash register / petty cash Hits: 9742
How to enter money in the cash register ? Hits: 8379
How to create a cash register Hits: 7939
Manage NSF check cashing : easy steps Hits: 6296
How to print out a list of detailed invoices with the cost price Hits: 3590
How to change the date format on a particular workstation Hits: 6117
How to change the client number Hits: 3841
Purchasing via the POS and core management Hits: 8076
Validate if your customers are loyal : visits and sales Hits: 4097
Analyze activity and sales per department & job type Hits: 6447
Configure the body/text of an estimate email with a signature Hits: 9034
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4959
Reprint an end-of-day report that is printed/closed Hits: 5803
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3616
How to assign a language of correspondence Hits: 6454
How to add a logo in a reminder letter, e.g.: CAA Hits: 9688
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7884
How to reprint a supplier cheque - V6.0 Hits: 2531
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4889
When making purchases, how not to create all the items on inventory ? Hits: 2448
Change the duration that archives are displayed in history Hits: 4559
Activate or close your cash register at the end of the day Hits: 7453
Configuration to memorize parts on a job like an oil change Hits: 6888
How does GEM-CAR calculate the taxes? Hits: 6069
Manage windshield & glass change/installation with insurance Hits: 6096
Validate if the invoice contains the address (send reminder) Hits: 6667
How to know if a preventive maintenance option is activated Hits: 6806
How to know if a job is still pending in the time stamp/punch clock Hits: 6733
Create used-vehicle stock number via the POS Hits: 7506
Management of multiple tax levels for delivery out of area Hits: 5869
How to deactivate the postal code format to enter a zip code Hits: 6514
Analyzing Sales Report: do you have loyal customer? Hits: 5520
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4482
How to print out and analyze your sales reports Hits: 5251
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4893
Can I Send Reminder Emails? Hits: 8283
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3860
How to print out a supplier cheque journal report - V7.0 Hits: 6956
Generate the age of accounts payable by supplier Hits: 7657
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8309
How to reprint a supplier cheque Hits: 5608
Change order position of your bay in the agenda/calendar Hits: 7421
How to export the items in your inventory to Excel or CSV Hits: 6264
Measure the return on sending customer's reminder by email Hits: 4358
How product categories work Hits: 8300
Reprint an end-of-day report that is printed/closed Hits: 3591
Managing insurance deductibles for insurer files Hits: 6482
How to track your customers number of visits and sales ? - V6.0 Hits: 2603
Simply Accounting and Quickbooks transfer Hits: 8474
How to create your logo by yourself Hits: 6012
How to create or add your logo on your estimate or invoice Hits: 6648
How to invert print and display on the display icon Hits: 5990
How to add information faster and easy GEM-PEN Hits: 3842
How to show the subtotal for each job Hits: 6147
How to change taxes: multiple taxes levels management Hits: 7271
Find your SMTP address - complete List Hits: 20121
SMTP List Hits: 6868
Entering previous account statement amounts and balances Hits: 7636
Print the list of tires required for tomorrow’s appointment Hits: 7575
Entering your SMTP address. E-mail estimates and invoices Hits: 8026
Creating tires in inventory, searching for available tires Hits: 8642
Change, add or modify payment methods : direct deposit Hits: 8355
Creating job packages or kits Hits: 8303
Updating the tire retail prices by make/brand or model Hits: 7135
Use national accounts / third party invoicing Hits: 6679
How to configure and print receipts on a coupon printer. Hits: 8111
Activate parts memory on a job: oil change package Hits: 6956
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7236
Map directions to go from the shop to the customer Hits: 7622
Activate automatic OEM preventative maintenance reminder Hits: 7801
How to create and/or change User Names and PW? Hits: 6731
Search for parts sold to a specific customer in history Hits: 4548
How to download the Internet Explorer 11.0 upgrade Hits: 7338
How to change, modify or see the item cost on the POS window Hits: 9449
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4575
How to activate the Truck Tab for customer vehicle data? Hits: 8665
Create and print a new tire storage label from your software Hits: 9176
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6564
How to improve your computer's performance? Hits: 6523
Receive and enter your purchase invoices via the POS Hits: 7694
Invoice a different bill to or a National Account Hits: 6418
Create GL and payment method for an Account to an Account? Hits: 6838
Display inventory location on a shipping slip Hits: 7042
Put a customer on credit block / pending for credit approval Hits: 6717
Canadian Federal Fuel Taxes Hits: 6798
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6987
Canadian & Quebec taxes on fuel and petroleum products Hits: 6966
Specific Duty & recycling fees for new tire are taxable Hits: 7099
My color printer is very slow, I would like buy a faster one Hits: 5646
How do I manage fuel sales in my GEM-CAR software Hits: 9975
My printer prints my reports and documents outside the page margins Hits: 6379
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6480
Receivables in my End of Day report no longer balance Hits: 7397
Little squares or rectangles are showing on my reports Hits: 6000
Send my invoice to the attention of a specific person Hits: 14744
Register a deposit and collect the balance later Hits: 6719
How can I change font in GEM-CAR Hits: 6936
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8887
Invoices and reports are not printing at the correct printer Hits: 6942
How can I add another customer to the same telephone number? Hits: 6892
Transfer French description from CARQUEST’s Weblink Hits: 7172
Your Sales by Sales Rep report is empty Hits: 5396
The accounts receivable code (AR) no longer works Hits: 10455
Reserve on hold parts, materials, tires for an estimate Hits: 6593
How to set discounts or prices for group or fleet accounts Hits: 6922
Change/modify the credit terms or conditions in your invoice Hits: 7139
Enter a default regional area code, city and province/state Hits: 6304
How do I activate and use the Sort key and quick search Hits: 6236
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7142
Change the internet Login information of your tire supplier Hits: 9565
How to assign price levels and link these to parts and tires Hits: 7457
How can a product be automatically linked or associated Hits: 7773
Printing customer labels for promotions or Christmas cards Hits: 8224
How to create Reminders? Hits: 11092
How to configure security levels by user Hits: 8340
How do I change the promotional message on my invoices. Hits: 6546
How do I print labels for the customer monthly statements? Hits: 9539
What Label model should I purchase for barcode printing? Hits: 5760
Block the software from sending a reminder to a customer Hits: 9820
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4444
How do I enter a tax included dollars amount on an item Hits: 3066
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5688
Are there any user manuals or guides available for GEM-CAR? Hits: 6694
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9654
Measuring Production Performance: Technician/Mechanic Hits: 12331
Billing a commercial customer (taxes, insurance & deductible) Hits: 2708
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9719
When selecting a client, the estimates list does not appear Hits: 9556
Change the work order template for inspection, truck, tires Hits: 10081
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2125
Integrate a catalog/price list products Hits: 9868
Modify/adjust cost price in the history /sales reports / POS Hits: 10822
Find a payment from a supplier invoice: report Hits: 2037
FAQ - Tire Storage Software for tire store and distributor Hits: 14597

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