GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 43611
Early suppliers payment discounts of 2% good or bad? Hits: 1685
Top 10 Tips to reduce your inventory of parts Hits: 1656
GEM-BOOKS - Accounting and payroll software Hits: 3652
Change rate/hourly rate by batch or by category Hits: 2234
Robert Thibert wheel software catalog integration Hits: 3029
Create a list of customers to check if someone cancels their appointment ? Hits: 2070
Add a personalized field to a customer file or in the company Hits: 2035
Print a customer list with detail of their vehicle Hits: 2128
Changing the default quantity of a product when adding it to the POS Hits: 2173
Hide / display de quantities on the delivery / packing slip Hits: 2197
GEM-CAR provides free accounting software solutions? Hits: 11187
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4085
Acomba - recommended accounting software Hits: 4091
Quickbooks: accounting software compatible with GEM-CAR Hits: 4207
10.5 Reasons for using the GEM-CAR calendar Hits: 2616
Tax settings : Special configurations Hits: 3036
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4006
How to manage / calculate / generate Administrative Fees ? Hits: 3614
How to export data from CARS to GEM-CAR Hits: 2934
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2736
Set deductible Hits: 2788
Printing the rental agreement Hits: 2872
Fuel sales report Hits: 2947
How to search for an alternative part from the POS Hits: 3154
Set reminder for driver's license renewal Hits: 3104
Show preventative maintenance as a popup in the POS Hits: 3186
Specific duty of tire sales report Hits: 2895
Updating the 9 price level from an Excel file Hits: 3025
Printing colored labels by season Hits: 2677
Creation of linked product as "Specific duty" Hits: 2804
Linking specific duties Hits: 2882
Where to save tire size front and rear in the customer file Hits: 2675
Sales report and statistics Hits: 2847
Searching from the POS for customer by name or other criteria Hits: 2837
How to access main customer information in one click in the POS Hits: 3195
Print timestamp on the invoice Hits: 3277
How to pay a bill using multiple payment modes Hits: 2942
How to access the supplier list from the POS in 1 click Hits: 2809
Setting default GL ledger Hits: 2672
Setting the tax level by supplier Hits: 2574
How to change the time range for invoices displayed in history Hits: 2789
Template for supplier importation Hits: 2619
You don't have Excel, use a CSV file Hits: 3781
How to show all 9 level of pricing in the POS for 1 item Hits: 3003
Configuration of a file with the right column header Hits: 2753
How to set the 9 levels of pricing in the inventory Hits: 2918
How to search for the list of package from the POS Hits: 2564
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2927
How to add a part and a quick tip to add multiple parts Hits: 2650
How to scan the VIN from the punch Hits: 2962
How to add a reminder from the punch Hits: 2769
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2670
Configuration of the color code for the status of a job Hits: 3051
How does the supervisor window work to correct timestamp Hits: 2825
Top 10.5 reasons to use the punch clock Hits: 2564
How to loan money to an employee and keep trace Hits: 2407
How the next visit is planned automatically by the software Hits: 2426
How to see the history of the vehicle from all owners Hits: 2493
How to add an option to the vehicle Hits: 2628
How to add a picture of the car Hits: 2858
How to leave a trace that you have returned tires to the customer Hits: 2424
Used car inventory value Hits: 2444
How to track the cost of a vehicle: purchase and repair Hits: 2431
Printing tire labels using different colors by season Hits: 2292
Selling your shop/garage: ensure a healthy transition Hits: 2141
Tire size list from the storage Hits: 3423
Tire storage value for insurance Hits: 2357
How do I know if a customer has tires in storage Hits: 2180
Tire Storage Configuration Hits: 2825
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2465
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2209
How to add a personalized link Hits: 2220
How to change the back color of the invoice Hits: 2446
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2215
How to access other distributors from the POS: using the right click Hits: 2189
Activate your CARFAX VIN decoder Hits: 3044
Activating Mitchell labor transfer Hits: 2789
Activate your ALL DATA labor transfer from the POS Hits: 2308
How does the search icon works Hits: 2271
How to change the customer’s vehicle on an existing estimate Hits: 4010
How to make a customer tax exempt? Hits: 2071
Automatic spellcheck in GEM-CAR Hits: 2290
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2123
How to use NAPA VIN decoder vs CARFAX Hits: 2962
Internal client configuration for invoices without sales Hits: 2859
How to read tire sizes? Hits: 2980
Punch window report for the payroll Hits: 2111
Use & associate/link an associated product: Specific Duty Hits: 2825
Configuration of the workshop equipment Hits: 2702
Management of steps/status & classification of estimates Hits: 2007
Order note / title to manage promise time Hits: 2133
Configuration of Environmental Management Fee (EMF) Hits: 2407
How to change the default value for oil changes Hits: 2112
How to re-print an already printed / closed end of day report Hits: 2021
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1945
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2455
Add a new internet distributor/supplier for parts catalog Hits: 2962
Connecting multiple users on the same Internet catalogue distributor Hits: 2060
How to manage NSF Hits: 2187
Quickly find an appointment for a customer booking Hits: 2253
Access a UCDA Car Sale Contract Hits: 2126
The Cost Price does not Show in the Point of Sale Hits: 2108
Sales and Purchases in Foreign Currencies - Exchange Hits: 2200
Stock you filter inventory based on make and model not ABC Hits: 2228
List of new customers in a month to sent promotion Hits: 2115
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2180
Configure and use AutoServe1 inspection sheets Hits: 2352
Inventory Transaction: purchases, sold, manual adjustment Hits: 2236
How to return unused products from your inventory Hits: 2230
Partial Payments with Discount to Suppliers Hits: 2129
Quick access to kits from POS Hits: 2488
Adding or creating a barcode to a product Hits: 2410
Use multiple monitor on the cloud using RDP Hits: 2165
History a vehicle vs the history of a customer's vehicle Hits: 2992
Advance Kits for wheels : pros and cons Hits: 2314
The GEM-2D : New wireless barcode reader 2D Hits: 2834
List Oil change label model with or without logo for Zebra Hits: 2252
Label model with barcode for inventory Hits: 2504
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2836
Does GEM-CAR offer a complete accounting software solution ? Hits: 2506
Payroll Software Module : Save Time and Money Hits: 3216
generate automatic purchase order using the minimum quantity Hits: 2717
Set minimum and maximum quantity in a product / inventory Hits: 2631
View a list of item were the stock level is bellow minimum Hits: 2723
How to Configure GEM-LINK? Hits: 2207
Transfer data history from over 100 repair shop software/SMS Hits: 3871
Default label configuration for GEM-CAR barcode size Hits: 2479
Demographic sales report and zip code / postal code structure Hits: 3354
How to delete unused products Hits: 3993
How to generate an inventory report Hits: 2497
How to configure GEM-CAR to use a multi-tray printer Hits: 2824
Export or print out a list of customers emails Hits: 3092
Activate your spell check in GEM-CAR using Windows 10 Hits: 1982
Example of recommended inspections for specific types of jobs Hits: 2493
Re-activate/bring back inspection sheets lost after update Hits: 2495
How to display entry and exit mileage on estimates/invoices Hits: 2577
Double-click in the calendar to expand long notes Hits: 2385
Activate an existing yet inactive tire storage Hits: 2455
Remove outdated estimates Hits: 2399
How to activate your shop's SiriusXM account? Hits: 3527
How to activate and use GEM-SCAN - Version 13 Hits: 3631
First Remote Connection Procedure: Cloud Hits: 2540
How to locate individual customers from your sales report Hits: 2041
How to activate existing but inactive tire storage Hits: 3016
Dispatch module Hits: 2160
Change matrix of groups/items that already are in inventory Hits: 4732
Removing the blank space at the bottom of your invoice Hits: 2257
Automatically schedule jobs in the calendar from punch clock Hits: 2106
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2445
Setting a default printer in Windows 10 Hits: 2771
How to take out a list of tire storage Hits: 4004
How to make end of day of payables Hits: 2572
Associate an inspection report with a job: GEM-WORK Hits: 2711
Hourly labor cost, how to do the math Hits: 2617
Multi-window/screen : open calendar/point of sale and check Hits: 2459
Add overpayment (deposit) as a credit in receivables Hits: 2798
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2186
Taking out an inventory transaction report Hits: 5732
Account receivable analysis and aging report for customers Hits: 2944
How to add a Hybrid or Electric vehicle model Hits: 2411
End of the month procedure Hits: 4190
How to generate a list of customers with upcoming reminders Hits: 2523
Punch Clock : What is the "Stop" button for? Hits: 3226
How to save reports and files from Cloud to your local drive Hits: 2787
How to add kits faster in an estimate Hits: 2555
How to use the fast order feature of Napa Prolink SE Hits: 3365
GEM-CONNECT module : procedures Hits: 2009
Start selling tires online: TireConnect catalog integration Hits: 4377
Tire search Hits: 2655
Validation of QST and GST numbers: It is your responsibility Hits: 11504
How to setup GEM-MONEY Hits: 5854
How to update GEM-CAR Hits: 1796
Procedure to print a vehicle's sale contract Hits: 3578
How to send an e-mail and print an invoice at the same time Hits: 2593
How to configure GEM-CHAT - live chat software in your SMS Hits: 4665
How to set a fixed price on an oil change kit Hits: 3555
Manage NSF and how to put the transaction back in receivable Hits: 3239
Add style and colors to notes and internal memos Hits: 3229
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5324
How to manage different products and job categories Hits: 4690
How to get a customer list with a vehicle Hits: 3263
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3516
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4180
How to find a customer's postal code in the POS (12.0.0) Hits: 3611
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3916
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3346
How to view the POS in full screen (12.0.0) Hits: 4110
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3612
Vehicle importation Hits: 3490
How to change the POS icons Hits: 3623
Email addresses by advisor Hits: 2648
Tire storage tip: printing colored labels Hits: 3185
Change the message at the bottom of account statements Hits: 2770
Why aren't the distributions and sales reports balancing? Hits: 3919
GL configuration by department Hits: 3100
Incorrect inventory tracking, possible causes? Hits: 3865
How to track payment history of a specific customer. Hits: 3135
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4313
Multi-location/Multi-enterprise: configuration & options Hits: 3701
Tax table calculation by province for Canada Hits: 3718
Updating to version 11.0.6 Hits: 3764
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5366
List of Shop Management Software: automated data conversion Hits: 4054
New Internet links available in GEM-LINK Hits: 6820
How to track deleted item Hits: 3738
Select different Invoice model/template: fuel, distribution Hits: 4995
Promotional plastic key chain with bar code to open a file Hits: 5210
How to set up an account with Partstech Hits: 6366
GEM-CARD : Credit Card Processing Program Benefits Hits: 5999
How to calculate the cost of your shop supply and apply it Hits: 4200
Inventory adjustment value to do in your accounting Software Hits: 3202
Looking for an invoice by product number Hits: 3451
How to calculate the cost on a job in an estimate / work order ? Hits: 3384
How to calculate the cost and your margin on the workshop equipment? Hits: 3594
Unblock An Order Hits: 3362
How To Change The Product Code? Hits: 3380
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7099
GEM-CHECK Digital Inspection Module Hits: 4646
Transactions for your accounting software for reconciliation Hits: 10137
Change, hide or display the hourly labor rate on invoices Hits: 10328
Add a job to a quote so it doesn't show in the punch clock Hits: 3839
How to add a new customer? Hits: 7001
How to print out the summary of tax distributions report on purchases? Hits: 3812
How to print in black and white and both sides of paper? Hits: 4348
The power of text messaging (SMS) from GEM-CAR Hits: 6774
How to setup and print your key tags? Hits: 6039
Performance report by work bay / technician and payroll Hits: 7581
How to bill a linked customer (e.g. Insurance)? Hits: 4316
How to link a kit to your tire categories? Hits: 5233
How to update the products price by applying a new matrix? Hits: 3973
How to schedule a long job in the Calendar? Hits: 3395
How to setup and use the card processing terminal? Hits: 4157
How to print a statement with detailed payments? Hits: 5551
How to activate and configure Worldpac SpeedDial? Hits: 8600
How to generate a discount on an account receivable? Hits: 3840
How to setup and use your barcode reader? Hits: 6787
How to change and manage the taxes Hits: 3533
How to change the font size of the legal text on the invoice? Hits: 5134
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5153
Display only available inventory in search results window Hits: 4703
Detailed internal work report Hits: 5262
How to generate a core to return? Hits: 5271
Where to find the local & direct phone lines for Support? Hits: 4892
How to transfer a tire storage to another vehicle? Hits: 6776
Yearly sales report for a product through the Inventory window (New) Hits: 5536
Is the deposit taxable or not, and what is its cost? Hits: 3115
Understanding product types of job/products in inventory V6.0 Hits: 2961
Post a supplier bill with parts used in multiple Work Orders Hits: 3114
How to disconnect a user? Hits: 3163
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4139
How to export Invoicing transactions to TEXT files Hits: 3099
New core tracking system! Hits: 4988
How to disable CARFAX for a specific customer Hits: 4841
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5243
Display an alternate delivery address on the invoice Hits: 4953
Invoice with a past date and limit how far you can go Hits: 3062
What's the visual aid to know that hours have been modified? Hits: 4479
Search customer by plate from the "License" field Hits: 4276
Inventory report by line code (9.1+) Hits: 4129
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4580
The meaning of the color codes in the Point of Sale Hits: 5956
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4850
Promised time : where do we put it in the POS Hits: 3196
How do we know in which bin to place the parts that are received for a job? Hits: 3264
Update 411 in GEM-CAR Hits: 3533
Configuration of General Information Hits: 6498
ML - Sharing History Hits: 6873
FAQ : Managing inventory using Min / Max Hits: 8396
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3234
How to setup and use National Accounts Hits: 4487
Management of National Accounts Hits: 3861
How to use IP address on station(s) to speed up the connection to server? Hits: 4279
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2997
Pay Supplier by Credit Card Hits: 4380
2 free alternatives when you don`t have Excel Hits: 5727
GEM-CAR Hits: 3745
Where to place the license file and what it is? Hits: 3826
How to change a payment method on an invoice before the end of day Hits: 4006
How to connect to the cloud using your tablet or phone Hits: 4231
Setup your SMTP server to send email (change/edit password) Hits: 5376
Age Of Account Transfer or importation of receivable from Excel Hits: 4447
Reformatting accounting aging to import receivable in Excel Hits: 4269
Vehicle Makes and Models Management Hits: 3756
How to add item to drop down menu with no spy glass Hits: 3753
How to print vehicle list by customer? Hits: 3474
How to work with GEM-CAR from home/remote: free option Hits: 9575
Used Car Module: New classification feature added Hits: 5835
How to quickly create an invoice? (5 steps) Hits: 3594
Printing multiple copies of invoices Hits: 6970
Create a kit from the Point of Sale Hits: 5568
How to integrate and use NAPA Prolink SE? Hits: 5932
Term & Condition for GEM-TIRE Hits: 3492
Save a copy of estimates sent by email Hits: 3293
Vehicle down time analysis report Hits: 3547
Actions that cause an unbalanced inventory Hits: 3903
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3838
End of the month procedure for accounting & reporting Hits: 6914
How to export/import customers/suppliers/ from Acomba Hits: 5648
How to share a printer Hits: 3710
When managing utility bills choose: apply taxes or not Hits: 5348
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6765
Top reasons why our customers aren't using a bridge Hits: 9525
Changing the customer of an existing estimate Hits: 3002
How to reprint a supplier cheque Hits: 3285
Search by license plate number with CARFAX Hits: 5232
CARFAX - End user license agreement / Terms and conditions Hits: 3826
Create step / classification of the quote Hits: 4152
How to search a customer by vehicle informations Hits: 6327
How to make a partial payment on a supplier invoice Hits: 6631
How to bill the tax only on the invoice Hits: 5867
How to change a supplier number Hits: 6822
How to merge the vehicles of a customer (with their history) Hits: 8293
Create or modify a bank used for supplier payment Hits: 6373
Set default option automatically Hits: 6541
Set Miles or KM by default Hits: 6592
Print customer aging Hits: 6220
How to create a bloc to manage training / holiday Hits: 6708
Block management in the calendar for training & holiday Hits: 6038
How to configure and link properly your GL accounts? Hits: 6409
How to import GL accounts from excel file? Hits: 6904
How to make a tax only invoice? Hits: 5063
How to create a new product in the POS screen? Hits: 7344
FAQ Acomba Hits: 9001
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8968
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23505
Multi-Location Hits: 7350
FAQ GEM-CLOUD Hits: 8158
FAQ Production Module Hits: 7556
FAQ Transmission Module Hits: 7079
FAQ Automotive Club Hits: 2819
FAQ Automotive Club Module Hits: 7894
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13084
FAQ Hosting Solution Hits: 6226
Retreading Module Hits: 9963
GPS Tracking Hits: 7448
Supplier Importation / Exportation Hits: 2642
FAQ Help Hits: 3719
FAQ Unit cost analysis Hits: 7720
FAQ Truck Management with specific options Hits: 2763
FAQ Government Inspection Hits: 8082
FAQ Distribution Hits: 3491
FAQ Supplier Importation/Exportation Hits: 7795
FAQ Survey Hits: 9173
Fuel Module Configuration Hits: 2729
Creating bank and payment method for supplier payment Hits: 8205
FAQ Customer Importation | Import data from repair shop software Hits: 19198
How to block invoicing if the credit limit is reached? Hits: 3282
FAQ_ Printing Cheque/Check Hits: 10221
Remote Hits: 2662
SMS Benefits and limitation Hits: 6277
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3992
FAQ Reminders Hits: 3336
Reporting Receivables\Payables Hits: 5974
Reporting Sales Hits: 5187
Reporting Customers Hits: 6779
FAQ Invoices Hits: 4426
FAQ Customer Management | GEM-CAR manage customer Hits: 19352
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6968
How to change a customer number / How to merge clients Hits: 6870
AVR. labels for tire storage Hits: 7312
Planning Hits: 2709
End Of Day Hits: 3781
FAQ Special Tire Search by Criteria Hits: 13069
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13479
Tire National Account Management software - HELP Hits: 14138
Tax Management Hits: 7402
FAQ Group Discount Hits: 8773
FAQ Product Importation/exportation Hits: 3044
How to do manual supplier invoice entry? Hits: 4875
Price Matrix Hits: 3240
FAQ Linked Product Hits: 3114
FAQ Oil Change Management Hits: 3666
FAQ Kit Management Hits: 3322
Creating Product Hits: 3529
FAQ configuration of Categories and Type of Categories Hits: 3501
GEM-CLOUD Hits: 3242
List Of Options of the General Information - Option List Hits: 9135
Point of sale general Information Hits: 6701
faq Local Configuration Hits: 7811
FAQ Glass Module Hits: 8361
FAQ Fuel Module Hits: 8282
FAQ Tire Module Hits: 9357
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7827
FAQ Payables Hits: 5922
Configure multiple currencies for supplier purchases Hits: 5804
How to duplicate an invoice Hits: 2733
How to cancel / reverse an invoice Hits: 3169
Reporting Module Hits: 3073
FAQ - Punch Clock Hits: 5230
FAQ Vehicle File Hits: 6591
Verbal Approval Hits: 3144
FAQ Used Car Module Hits: 4195
FAQ Courtesy Car and Rental Software module Hits: 7752
FAQ - Part Return and Core Management Hits: 3516
FAQ - Internet Ordering Hits: 3276
FAQ Signature Pad Hits: 4463
FAQ GEM-WORK Hits: 3659
FAQ Sending Text message / SMS Hits: 3613
Work Order Hits: 3772
FAQ Agenda Hits: 14505
FAQ Quotation / Estimate Hits: 15153
Security Hits: 7637
Reports - End of fiscal year Hits: 5085
How to send / e-mail account statements - Hits: 7732
How to cancel / reverse account receivables payment Hits: 6478
Report: Account payables analysis on specific date Hits: 3982
The punch clock: procedure to put a job on Standby Hits: 6027
Express End of Day : to speed up the process Hits: 6331
GL: General Ledger Chart of Accounts Numbering System Hits: 12484
Example Hits: 3107
How to input a payroll transaction at the end of the month Hits: 6241
Internal note vs memo Hits: 2808
Easy module for national account management and follow up Hits: 6406
Reminders and statements blocked by your e-mail provider Hits: 6648
How to perform " End of day " procedure and why Hits: 7250
Set / assign GL account to a category Hits: 6967
How to create add modify GL account Hits: 7000
How to change the mileage in the vehicle's file? Hits: 6951
IMPORTANT: How to perform a backup of your database? Hits: 8503
How to configure / add / modify personalized links? Hits: 5659
How to change the duration of an appointment in the calendar Hits: 3144
Detailed or summary distribution report of transactions Hits: 5827
How to send your account sattements by e-mail / mail (display and print) Hits: 8739
FAQ Accounting Hits: 12232
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7090
How to set tax rate in the USA Hits: 6237
How to modify your account statement? Hits: 4505
How to configure ZEBRA printer in GEM-CAR? Hits: 6506
How to install ribbon for ZEBRA GX420T ? Hits: 6255
How to setup and use GEM-GLASS? Hits: 3729
How to configure, activate and use shop supplies? Hits: 8156
Refresh button in the punch module. Hits: 6777
How to print customer label directly from customer's file? Hits: 6045
How to add a document to a vehicle file? Hits: 6595
How to disable shop supplies for particular job? Hits: 6335
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6170
How to change the date of an invoice? Hits: 7125
How to print customer labels? / Customer report by visits. Hits: 9073
Cancel a payment on an invoice when the end of day is done Hits: 5265
How to change payment method on an invoice before the end of day Hits: 2040
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2561
Reference, who reffered us to you? Hits: 3293
Verbal authorization Hits: 6886
Total invoice search - V7.1 Hits: 6083
How to verify is your period is balanced Hits: 6104
Rental module - V7.1 Hits: 3294
E-mail List report for customers with active e-mail address Hits: 3818
FAQ GEM-CAR Configuration Hits: 10120
FAQ Inventory Hits: 4589
FAQ Cash Register Hits: 3789
FAQ Point of sale (POS) Old Hits: 4006
Analyze report for SMS / text message sent Hits: 9009
On screen signature / activate electronic signature Hits: 9044
How to purchase used vehicle and add it to the inventory? Hits: 6286
How to create special category for used vehicles? Hits: 7489
Suggested purchase list - color code Hits: 6200
How to send text messages from your Shop Management Software Hits: 6012
How to send SMS messages Hits: 3714
How to create SMS templates Hits: 7285
How to activate the SMS function for a particular customer Hits: 5197
Summary of new customers with charts - V7.0 Hits: 3806
Sales analysis report with charts - V7.0 Hits: 4677
Monthly / Yearly sales report with charts - V7.0 Hits: 7684
Monthly sales report by product with charts - V7.0 Hits: 5180
Advertising on invoices - V7.1 Hits: 3717
Sales report by advisor with average and charts Hits: 6137
Sales report by payment method with charts - V7.1 Hits: 5962
Sales report by clerk with charts - V7.1 Hits: 4573
Sales summary report by category with charts - V7.1 Hits: 5014
Get paid anywhere by credit card using your mobile and Square Hits: 5741
Table of content - FAQ Hits: 28093
Managing inactive customers and deleting them - V7.0 Hits: 7236
Display discount on invoice Hits: 8856
Reprint or email an invoice from a work order in the history Hits: 9681
Modify the logo that appears on the packing shipping slip Hits: 6279
Performing a return on a new, guaranteed or defective Hits: 8691
Use the old core option to manage returns Hits: 7996
Configure the supplier check specification template Hits: 6803
Manage car rentals according to the vehicle’s mileage Hits: 6389
Schedule of rental of tools & equipment in your software Hits: 6550
Create a quick list of preferred items to add to an estimate Hits: 3167
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10256
Understanding the different reminder templates to send Hits: 9600
Activate color labels for the customer's line of credit Hits: 8809
How to Activate and Configure the Cash Drawer? Hits: 6375
Modify/reverse a payment method of invoice before end of day Hits: 8199
How to activate the preventative maintenance by model Hits: 7806
How to add money to your cash drawer during the day Hits: 7054
How to use Gift Cards / Rebate / Discount Hits: 7559
Send statements, estimates and invoices to different email Hits: 12496
How to create a category in GEM-CAR Hits: 15909
How to run Teamviewer - Portable ? Hits: 9674
Wired vs Wireless Networking in the Shop Hits: 6257
How to record payments for a supplier paid by VISA and Mastercard Hits: 6177
Updating Service Packs with Windows 8 Hits: 5759
Updating Service Packs with Windows 7 Hits: 6167
Getting ready to install GEM-CAR Hits: 7915
Importing inventory products from Excel or CSV files Hits: 14101
Canadian Tax rate by province Hits: 7471
Minimum System Requirements Hits: 5869
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7135
GEM-MECANIC Hits: 22046
Taxes configuration by customers Hits: 7308
FAQ by Module | GEM-CAR frequently asked questions Hits: 42179
How to transfer a vehicle/car from one customer to another Hits: 9025
How to transfer a vehicle/car from one customer to another Hits: 4281
Billing with insurance deductible and taxes for a customer Hits: 7847
Configuring GEM-CAR with Terminal Server Hits: 6661
DYMO configuration sticker printer for Bar code & key labels Hits: 8047
Print your label for next service: Oil change label software Hits: 12223
Configuration the Zebra printer: Oil change label stickers Hits: 10764
Data from sales report is different for the same date range Hits: 8966
How to handle a customer's bad debts Hits: 7254
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2941
Printing individual labels for barcodes without a logo/price Hits: 7368
Printing water resistant tire labels with a Zebra Hits: 6297
Printing plasticized tire labels with high-strength glue Hits: 3571
Replacement/alternative parts or alternate products Hits: 12042
Management of delivery orders with multiple addresses Hits: 6515
How to create price matrix? / Setup price matrix Hits: 9983
How to send reminder letters with double-window envelopes Hits: 6511
Fold statements so that they fit in window envelopes Hits: 8685
Truck fleet management with preventative maintenance / PEP Hits: 6710
Vehicle file transfer function using the car’s VIN Hits: 7152
Client’s contact information transfer from 411 USA & CANADA Hits: 6513
Used vehicles-cars/exchanges/consignment with financing Hits: 6631
Problems with management of specific duties,environment fees Hits: 6619
How to configure categories with the general ledger / type Hits: 8618
Reasons that affect the Performance by bay/technician report Hits: 6487
Create tire storage codes with different rates and quantity Hits: 6825
How to print a report for a set of items in a kit Hits: 6306
Transferring parts from the NAPA Prolink site causes issues Hits: 6140
Transferring parts that are not in inventory into DAVE / WHI Hits: 6113
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5518
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6847
Pay a supplier invoice via the cash register / petty cash Hits: 9305
How to enter money in the cash register ? Hits: 8067
How to create a cash register Hits: 7675
Manage NSF check cashing : easy steps Hits: 6064
How to print out a list of detailed invoices with the cost price Hits: 3409
How to change the date format on a particular workstation Hits: 5842
How to change the client number Hits: 3584
Purchasing via the POS and core management Hits: 7787
Validate if your customers are loyal : visits and sales Hits: 3890
Analyze activity and sales per department & job type Hits: 6162
Configure the body/text of an estimate email with a signature Hits: 8607
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4778
Reprint an end-of-day report that is printed/closed Hits: 5590
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3370
How to assign a language of correspondence Hits: 6185
How to add a logo in a reminder letter, e.g.: CAA Hits: 9168
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7621
How to reprint a supplier cheque - V6.0 Hits: 2347
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4698
When making purchases, how not to create all the items on inventory ? Hits: 2257
Change the duration that archives are displayed in history Hits: 4339
Activate or close your cash register at the end of the day Hits: 7042
Configuration to memorize parts on a job like an oil change Hits: 6658
How does GEM-CAR calculate the taxes? Hits: 5839
Manage windshield & glass change/installation with insurance Hits: 5886
Validate if the invoice contains the address (send reminder) Hits: 6472
How to know if a preventive maintenance option is activated Hits: 6590
How to know if a job is still pending in the time stamp/punch clock Hits: 6484
Create used-vehicle stock number via the POS Hits: 7241
Management of multiple tax levels for delivery out of area Hits: 5621
How to deactivate the postal code format to enter a zip code Hits: 6270
Analyzing Sales Report: do you have loyal customer? Hits: 5134
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4279
How to print out and analyze your sales reports Hits: 5058
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4579
Can I Send Reminder Emails? Hits: 7935
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3683
How to print out a supplier cheque journal report - V7.0 Hits: 6737
Generate the age of accounts payable by supplier Hits: 7102
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7935
How to reprint a supplier cheque Hits: 5330
Change order position of your bay in the agenda/calendar Hits: 6751
How to export the items in your inventory to Excel or CSV Hits: 6032
Measure the return on sending customer's reminder by email Hits: 4144
How product categories work Hits: 7834
Reprint an end-of-day report that is printed/closed Hits: 3422
Managing insurance deductibles for insurer files Hits: 6226
How to track your customers number of visits and sales ? - V6.0 Hits: 2403
Simply Accounting and Quickbooks transfer Hits: 8051
How to create your logo by yourself Hits: 5808
How to create or add your logo on your estimate or invoice Hits: 6430
How to invert print and display on the display icon Hits: 5774
How to add information faster and easy GEM-PEN Hits: 3641
How to show the subtotal for each job Hits: 5922
How to change taxes: multiple taxes levels management Hits: 6958
Find your SMTP address - complete List Hits: 19621
SMTP List Hits: 6468
Entering previous account statement amounts and balances Hits: 7355
Print the list of tires required for tomorrow’s appointment Hits: 7321
Entering your SMTP address. E-mail estimates and invoices Hits: 7672
Creating tires in inventory, searching for available tires Hits: 8402
Change, add or modify payment methods : direct deposit Hits: 8050
Creating job packages or kits Hits: 8061
Updating the tire retail prices by make/brand or model Hits: 6892
Use national accounts / third party invoicing Hits: 6467
How to configure and print receipts on a coupon printer. Hits: 7803
Activate parts memory on a job: oil change package Hits: 6731
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6959
Map directions to go from the shop to the customer Hits: 7339
Activate automatic OEM preventative maintenance reminder Hits: 7440
How to create and/or change User Names and PW? Hits: 6474
Search for parts sold to a specific customer in history Hits: 4371
How to download the Internet Explorer 11.0 upgrade Hits: 7118
How to change, modify or see the item cost on the POS window Hits: 8965
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4345
How to activate the Truck Tab for customer vehicle data? Hits: 8289
Create and print a new tire storage label from your software Hits: 8931
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6248
How to improve your computer's performance? Hits: 6166
Receive and enter your purchase invoices via the POS Hits: 7481
Invoice a different bill to or a National Account Hits: 6197
Create GL and payment method for an Account to an Account? Hits: 6578
Display inventory location on a shipping slip Hits: 6777
Put a customer on credit block / pending for credit approval Hits: 6497
Canadian Federal Fuel Taxes Hits: 6559
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6734
Canadian & Quebec taxes on fuel and petroleum products Hits: 6681
Specific Duty & recycling fees for new tire are taxable Hits: 6851
My color printer is very slow, I would like buy a faster one Hits: 5457
How do I manage fuel sales in my GEM-CAR software Hits: 9448
My printer prints my reports and documents outside the page margins Hits: 6152
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6252
Receivables in my End of Day report no longer balance Hits: 7158
Little squares or rectangles are showing on my reports Hits: 5771
Send my invoice to the attention of a specific person Hits: 14521
Register a deposit and collect the balance later Hits: 6512
How can I change font in GEM-CAR Hits: 6684
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8613
Invoices and reports are not printing at the correct printer Hits: 6671
How can I add another customer to the same telephone number? Hits: 6635
Transfer French description from CARQUEST’s Weblink Hits: 6944
Your Sales by Sales Rep report is empty Hits: 5151
The accounts receivable code (AR) no longer works Hits: 9959
Reserve on hold parts, materials, tires for an estimate Hits: 6354
How to set discounts or prices for group or fleet accounts Hits: 6702
Change/modify the credit terms or conditions in your invoice Hits: 6908
Enter a default regional area code, city and province/state Hits: 6104
How do I activate and use the Sort key and quick search Hits: 6021
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6858
Change the internet Login information of your tire supplier Hits: 9219
How to assign price levels and link these to parts and tires Hits: 7192
How can a product be automatically linked or associated Hits: 7555
Printing customer labels for promotions or Christmas cards Hits: 7916
How to create Reminders? Hits: 10649
How to configure security levels by user Hits: 7640
How do I change the promotional message on my invoices. Hits: 6304
How do I print labels for the customer monthly statements? Hits: 9107
What Label model should I purchase for barcode printing? Hits: 5565
Block the software from sending a reminder to a customer Hits: 9351
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4223
How do I enter a tax included dollars amount on an item Hits: 2857
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5300
Are there any user manuals or guides available for GEM-CAR? Hits: 6362
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9194
Measuring Production Performance: Technician/Mechanic Hits: 11889
Billing a commercial customer (taxes, insurance & deductible) Hits: 2377
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9139
When selecting a client, the estimates list does not appear Hits: 9005
Change the work order template for inspection, truck, tires Hits: 9518
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1860
Integrate a catalog/price list products Hits: 9346
Modify/adjust cost price in the history /sales reports / POS Hits: 10125
Find a payment from a supplier invoice: report Hits: 1801
FAQ - Tire Storage Software for tire store and distributor Hits: 14036

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