GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 50831
Early suppliers payment discounts of 2% good or bad? Hits: 2101
Top 10 Tips to reduce your inventory of parts Hits: 2142
GEM-BOOKS - Accounting and payroll software Hits: 4409
Change rate/hourly rate by batch or by category Hits: 2701
Robert Thibert wheel software catalog integration Hits: 3585
Create a list of customers to check if someone cancels their appointment ? Hits: 2461
Add a personalized field to a customer file or in the company Hits: 2375
Print a customer list with detail of their vehicle Hits: 2544
Changing the default quantity of a product when adding it to the POS Hits: 2567
Hide / display de quantities on the delivery / packing slip Hits: 2567
GEM-CAR provides free accounting software solutions? Hits: 12999
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4742
Acomba - recommended accounting software Hits: 4728
Quickbooks: accounting software compatible with GEM-CAR Hits: 4954
10.5 Reasons for using the GEM-CAR calendar Hits: 3141
Tax settings : Special configurations Hits: 3569
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5287
How to manage / calculate / generate Administrative Fees ? Hits: 5721
How to export data from CARS to GEM-CAR Hits: 3421
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3108
Set deductible Hits: 3214
Printing the rental agreement Hits: 3310
Fuel sales report Hits: 3484
How to search for an alternative part from the POS Hits: 3585
Set reminder for driver's license renewal Hits: 3545
Show preventative maintenance as a popup in the POS Hits: 3587
Specific duty of tire sales report Hits: 3331
Updating the 9 price level from an Excel file Hits: 3439
Printing colored labels by season Hits: 3081
Creation of linked product as "Specific duty" Hits: 3188
Linking specific duties Hits: 3355
Where to save tire size front and rear in the customer file Hits: 3045
Sales report and statistics Hits: 3301
Searching from the POS for customer by name or other criteria Hits: 3241
How to access main customer information in one click in the POS Hits: 3602
Print timestamp on the invoice Hits: 3789
How to pay a bill using multiple payment modes Hits: 3390
How to access the supplier list from the POS in 1 click Hits: 3207
Setting default GL ledger Hits: 3168
Setting the tax level by supplier Hits: 2997
How to change the time range for invoices displayed in history Hits: 3198
Template for supplier importation Hits: 3051
You don't have Excel, use a CSV file Hits: 4262
How to show all 9 level of pricing in the POS for 1 item Hits: 3445
Configuration of a file with the right column header Hits: 3138
How to set the 9 levels of pricing in the inventory Hits: 3369
How to search for the list of package from the POS Hits: 2979
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3365
How to add a part and a quick tip to add multiple parts Hits: 3042
How to scan the VIN from the punch Hits: 3411
How to add a reminder from the punch Hits: 3117
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2954
Configuration of the color code for the status of a job Hits: 3412
How does the supervisor window work to correct timestamp Hits: 3195
Top 10.5 reasons to use the punch clock Hits: 2865
How to loan money to an employee and keep trace Hits: 2724
How the next visit is planned automatically by the software Hits: 2729
How to see the history of the vehicle from all owners Hits: 2811
How to add an option to the vehicle Hits: 2945
How to add a picture of the car Hits: 3296
How to leave a trace that you have returned tires to the customer Hits: 2675
Used car inventory value Hits: 2758
How to track the cost of a vehicle: purchase and repair Hits: 2779
Printing tire labels using different colors by season Hits: 2600
Selling your shop/garage: ensure a healthy transition Hits: 2436
Tire size list from the storage Hits: 3895
Tire storage value for insurance Hits: 2639
How do I know if a customer has tires in storage Hits: 2439
Tire Storage Configuration Hits: 3122
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2829
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2494
How to add a personalized link Hits: 2526
How to change the back color of the invoice Hits: 2773
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2511
How to access other distributors from the POS: using the right click Hits: 2520
Activate your CARFAX VIN decoder Hits: 3419
Activating Mitchell labor transfer Hits: 3099
Activate your ALL DATA labor transfer from the POS Hits: 2637
How does the search icon works Hits: 2575
How to change the customer’s vehicle on an existing estimate Hits: 4563
How to make a customer tax exempt? Hits: 2303
Automatic spellcheck in GEM-CAR Hits: 2618
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2415
How to use NAPA VIN decoder vs CARFAX Hits: 3384
Internal client configuration for invoices without sales Hits: 3206
How to read tire sizes? Hits: 3971
Punch window report for the payroll Hits: 2377
Use & associate/link an associated product: Specific Duty Hits: 3167
Configuration of the workshop equipment Hits: 2987
Management of steps/status & classification of estimates Hits: 2244
Order note / title to manage promise time Hits: 2419
Configuration of Environmental Management Fee (EMF) Hits: 2895
How to change the default value for oil changes Hits: 2388
How to re-print an already printed / closed end of day report Hits: 2262
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2205
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2754
Add a new internet distributor/supplier for parts catalog Hits: 3286
Connecting multiple users on the same Internet catalogue distributor Hits: 2355
How to manage NSF Hits: 2494
Quickly find an appointment for a customer booking Hits: 2571
Access a UCDA Car Sale Contract Hits: 2400
The Cost Price does not Show in the Point of Sale Hits: 2371
Sales and Purchases in Foreign Currencies - Exchange Hits: 2478
Stock you filter inventory based on make and model not ABC Hits: 2500
List of new customers in a month to sent promotion Hits: 2377
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2446
Configure and use AutoServe1 inspection sheets Hits: 2645
Inventory Transaction: purchases, sold, manual adjustment Hits: 2513
How to return unused products from your inventory Hits: 2552
Partial Payments with Discount to Suppliers Hits: 2425
Quick access to kits from POS Hits: 2830
Adding or creating a barcode to a product Hits: 2704
Use multiple monitor on the cloud using RDP Hits: 2456
History a vehicle vs the history of a customer's vehicle Hits: 3316
Advance Kits for wheels : pros and cons Hits: 2651
The GEM-2D : New wireless barcode reader 2D Hits: 3603
List Oil change label model with or without logo for Zebra Hits: 2542
Label model with barcode for inventory Hits: 2836
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3158
Does GEM-CAR offer a complete accounting software solution ? Hits: 2787
Payroll Software Module : Save Time and Money Hits: 3727
generate automatic purchase order using the minimum quantity Hits: 3070
Set minimum and maximum quantity in a product / inventory Hits: 2960
View a list of item were the stock level is bellow minimum Hits: 3088
How to Configure GEM-LINK? Hits: 2459
Transfer data history from over 100 repair shop software/SMS Hits: 4704
Default label configuration for GEM-CAR barcode size Hits: 2877
Demographic sales report and zip code / postal code structure Hits: 6270
How to delete unused products Hits: 4381
How to generate an inventory report Hits: 2814
How to configure GEM-CAR to use a multi-tray printer Hits: 3260
Export or print out a list of customers emails Hits: 3459
Activate your spell check in GEM-CAR using Windows 10 Hits: 2254
Example of recommended inspections for specific types of jobs Hits: 2817
Re-activate/bring back inspection sheets lost after update Hits: 2850
How to display entry and exit mileage on estimates/invoices Hits: 2872
Double-click in the calendar to expand long notes Hits: 2710
Activate an existing yet inactive tire storage Hits: 2799
Remove outdated estimates Hits: 2763
How to activate your shop's SiriusXM account? Hits: 3907
How to activate and use GEM-SCAN - Version 13 Hits: 4077
First Remote Connection Procedure: Cloud Hits: 2897
How to locate individual customers from your sales report Hits: 2370
How to activate existing but inactive tire storage Hits: 3514
Dispatch module Hits: 2413
Change matrix of groups/items that already are in inventory Hits: 5445
Removing the blank space at the bottom of your invoice Hits: 2560
Automatically schedule jobs in the calendar from punch clock Hits: 2419
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2762
Setting a default printer in Windows 10 Hits: 3186
How to take out a list of tire storage Hits: 4438
How to make end of day of payables Hits: 2880
Associate an inspection report with a job: GEM-WORK Hits: 3078
Hourly labor cost, how to do the math Hits: 3084
Multi-window/screen : open calendar/point of sale and check Hits: 2771
Add overpayment (deposit) as a credit in receivables Hits: 3122
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2477
Taking out an inventory transaction report Hits: 6425
Account receivable analysis and aging report for customers Hits: 3289
How to add a Hybrid or Electric vehicle model Hits: 2691
End of the month procedure Hits: 4627
How to generate a list of customers with upcoming reminders Hits: 2806
Punch Clock : What is the "Stop" button for? Hits: 3569
How to save reports and files from Cloud to your local drive Hits: 3155
How to add kits faster in an estimate Hits: 2870
How to use the fast order feature of Napa Prolink SE Hits: 3917
GEM-CONNECT module : procedures Hits: 2464
Start selling tires online: TireConnect catalog integration Hits: 5025
Tire search Hits: 2985
Validation of QST and GST numbers: It is your responsibility Hits: 13325
How to setup GEM-MONEY Hits: 6585
How to update GEM-CAR Hits: 1997
Procedure to print a vehicle's sale contract Hits: 4034
How to send an e-mail and print an invoice at the same time Hits: 2856
How to configure GEM-CHAT - live chat software in your SMS Hits: 5137
How to set a fixed price on an oil change kit Hits: 3889
Manage NSF and how to put the transaction back in receivable Hits: 3618
Add style and colors to notes and internal memos Hits: 3606
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5953
How to manage different products and job categories Hits: 5142
How to get a customer list with a vehicle Hits: 3687
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3921
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4551
How to find a customer's postal code in the POS (12.0.0) Hits: 3972
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4217
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3660
How to view the POS in full screen (12.0.0) Hits: 4644
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3899
Vehicle importation Hits: 3792
How to change the POS icons Hits: 3947
Email addresses by advisor Hits: 2935
Tire storage tip: printing colored labels Hits: 3521
Change the message at the bottom of account statements Hits: 3046
Why aren't the distributions and sales reports balancing? Hits: 4266
GL configuration by department Hits: 3361
Incorrect inventory tracking, possible causes? Hits: 4160
How to track payment history of a specific customer. Hits: 3446
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4673
Multi-location/Multi-enterprise: configuration & options Hits: 4156
Tax table calculation by province for Canada Hits: 4366
Updating to version 11.0.6 Hits: 4034
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5705
List of Shop Management Software: automated data conversion Hits: 4408
New Internet links available in GEM-LINK Hits: 7665
How to track deleted item Hits: 4021
Select different Invoice model/template: fuel, distribution Hits: 5311
Promotional plastic key chain with bar code to open a file Hits: 5626
How to set up an account with Partstech Hits: 7010
GEM-CARD : Credit Card Processing Program Benefits Hits: 7172
How to calculate the cost of your shop supply and apply it Hits: 4589
Inventory adjustment value to do in your accounting Software Hits: 3469
Looking for an invoice by product number Hits: 3715
How to calculate the cost on a job in an estimate / work order ? Hits: 3726
How to calculate the cost and your margin on the workshop equipment? Hits: 3943
Unblock An Order Hits: 3661
How To Change The Product Code? Hits: 3684
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7891
GEM-CHECK Digital Inspection Module Hits: 4981
Transactions for your accounting software for reconciliation Hits: 11600
Change, hide or display the hourly labor rate on invoices Hits: 10680
Add a job to a quote so it doesn't show in the punch clock Hits: 4091
How to add a new customer? Hits: 7456
How to print out the summary of tax distributions report on purchases? Hits: 4026
How to print in black and white and both sides of paper? Hits: 4721
The power of text messaging (SMS) from GEM-CAR Hits: 7310
How to setup and print your key tags? Hits: 6490
Performance report by work bay / technician and payroll Hits: 7974
How to bill a linked customer (e.g. Insurance)? Hits: 4705
How to link a kit to your tire categories? Hits: 5584
How to update the products price by applying a new matrix? Hits: 4237
How to schedule a long job in the Calendar? Hits: 3765
How to setup and use the card processing terminal? Hits: 4630
How to print a statement with detailed payments? Hits: 5882
How to activate and configure Worldpac SpeedDial? Hits: 9673
How to generate a discount on an account receivable? Hits: 4144
How to setup and use your barcode reader? Hits: 7393
How to change and manage the taxes Hits: 3814
How to change the font size of the legal text on the invoice? Hits: 5460
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5534
Display only available inventory in search results window Hits: 5025
Detailed internal work report Hits: 5644
How to generate a core to return? Hits: 5698
Where to find the local & direct phone lines for Support? Hits: 5251
How to transfer a tire storage to another vehicle? Hits: 7138
Yearly sales report for a product through the Inventory window (New) Hits: 5868
Is the deposit taxable or not, and what is its cost? Hits: 3391
Understanding product types of job/products in inventory V6.0 Hits: 3214
Post a supplier bill with parts used in multiple Work Orders Hits: 3342
How to disconnect a user? Hits: 3472
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4501
How to export Invoicing transactions to TEXT files Hits: 3391
New core tracking system! Hits: 5348
How to disable CARFAX for a specific customer Hits: 5159
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5586
Display an alternate delivery address on the invoice Hits: 5268
Invoice with a past date and limit how far you can go Hits: 3372
What's the visual aid to know that hours have been modified? Hits: 4742
Search customer by plate from the "License" field Hits: 4536
Inventory report by line code (9.1+) Hits: 4463
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4862
The meaning of the color codes in the Point of Sale Hits: 6245
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5238
Promised time : where do we put it in the POS Hits: 3480
How do we know in which bin to place the parts that are received for a job? Hits: 3536
Update 411 in GEM-CAR Hits: 3778
Configuration of General Information Hits: 6995
ML - Sharing History Hits: 7326
FAQ : Managing inventory using Min / Max Hits: 9033
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3568
How to setup and use National Accounts Hits: 5297
Management of National Accounts Hits: 4170
How to use IP address on station(s) to speed up the connection to server? Hits: 5018
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3258
Pay Supplier by Credit Card Hits: 4687
2 free alternatives when you don`t have Excel Hits: 6072
GEM-CAR Hits: 4009
Where to place the license file and what it is? Hits: 4244
How to change a payment method on an invoice before the end of day Hits: 4291
How to connect to the cloud using your tablet or phone Hits: 4632
Setup your SMTP server to send email (change/edit password) Hits: 5823
Age Of Account Transfer or importation of receivable from Excel Hits: 4808
Reformatting accounting aging to import receivable in Excel Hits: 4606
Vehicle Makes and Models Management Hits: 4195
How to add item to drop down menu with no spy glass Hits: 4081
How to print vehicle list by customer? Hits: 3773
How to work with GEM-CAR from home/remote: free option Hits: 10259
Used Car Module: New classification feature added Hits: 6155
How to quickly create an invoice? (5 steps) Hits: 3865
Printing multiple copies of invoices Hits: 7295
Create a kit from the Point of Sale Hits: 5951
How to integrate and use NAPA Prolink SE? Hits: 6665
Term & Condition for GEM-TIRE Hits: 3831
Save a copy of estimates sent by email Hits: 3535
Vehicle down time analysis report Hits: 3862
Actions that cause an unbalanced inventory Hits: 4216
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4067
End of the month procedure for accounting & reporting Hits: 7366
How to export/import customers/suppliers/ from Acomba Hits: 6142
How to share a printer Hits: 4017
When managing utility bills choose: apply taxes or not Hits: 5701
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7205
Top reasons why our customers aren't using a bridge Hits: 10324
Changing the customer of an existing estimate Hits: 3264
How to reprint a supplier cheque Hits: 3490
Search by license plate number with CARFAX Hits: 5719
CARFAX - End user license agreement / Terms and conditions Hits: 4161
Create step / classification of the quote Hits: 4542
How to search a customer by vehicle informations Hits: 6650
How to make a partial payment on a supplier invoice Hits: 7008
How to bill the tax only on the invoice Hits: 6198
How to change a supplier number Hits: 7211
How to merge the vehicles of a customer (with their history) Hits: 8795
Create or modify a bank used for supplier payment Hits: 6681
Set default option automatically Hits: 6875
Set Miles or KM by default Hits: 6879
Print customer aging Hits: 6528
How to create a bloc to manage training / holiday Hits: 7529
Block management in the calendar for training & holiday Hits: 6418
How to configure and link properly your GL accounts? Hits: 6872
How to import GL accounts from excel file? Hits: 7373
How to make a tax only invoice? Hits: 5391
How to create a new product in the POS screen? Hits: 7750
FAQ Acomba Hits: 9554
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9534
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 24021
Multi-Location Hits: 7798
FAQ GEM-CLOUD Hits: 8650
FAQ Production Module Hits: 8033
FAQ Transmission Module Hits: 7572
FAQ Automotive Club Hits: 3154
FAQ Automotive Club Module Hits: 8379
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13479
FAQ Hosting Solution Hits: 6513
Retreading Module Hits: 10420
GPS Tracking Hits: 7906
Supplier Importation / Exportation Hits: 2881
FAQ Help Hits: 4050
FAQ Unit cost analysis Hits: 8162
FAQ Truck Management with specific options Hits: 3071
FAQ Government Inspection Hits: 8531
FAQ Distribution Hits: 3794
FAQ Supplier Importation/Exportation Hits: 8257
FAQ Survey Hits: 9641
Fuel Module Configuration Hits: 3038
Creating bank and payment method for supplier payment Hits: 8656
FAQ Customer Importation | Import data from repair shop software Hits: 19792
How to block invoicing if the credit limit is reached? Hits: 3551
FAQ_ Printing Cheque/Check Hits: 10648
Remote Hits: 2924
SMS Benefits and limitation Hits: 6652
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4481
FAQ Reminders Hits: 3647
Reporting Receivables\Payables Hits: 6428
Reporting Sales Hits: 5630
Reporting Customers Hits: 7222
FAQ Invoices Hits: 4930
FAQ Customer Management | GEM-CAR manage customer Hits: 20031
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7474
How to change a customer number / How to merge clients Hits: 7356
AVR. labels for tire storage Hits: 7613
Planning Hits: 2975
End Of Day Hits: 4067
FAQ Special Tire Search by Criteria Hits: 13504
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13967
Tire National Account Management software - HELP Hits: 14642
Tax Management Hits: 7869
FAQ Group Discount Hits: 9356
FAQ Product Importation/exportation Hits: 3292
How to do manual supplier invoice entry? Hits: 5224
Price Matrix Hits: 3577
FAQ Linked Product Hits: 3427
FAQ Oil Change Management Hits: 3946
FAQ Kit Management Hits: 3644
Creating Product Hits: 3789
FAQ configuration of Categories and Type of Categories Hits: 3857
GEM-CLOUD Hits: 3678
List Of Options of the General Information - Option List Hits: 9759
Point of sale general Information Hits: 7015
faq Local Configuration Hits: 8345
FAQ Glass Module Hits: 8871
FAQ Fuel Module Hits: 8750
FAQ Tire Module Hits: 10042
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8347
FAQ Payables Hits: 6396
Configure multiple currencies for supplier purchases Hits: 6098
How to duplicate an invoice Hits: 3081
How to cancel / reverse an invoice Hits: 3454
Reporting Module Hits: 3329
FAQ - Punch Clock Hits: 5929
FAQ Vehicle File Hits: 7387
Verbal Approval Hits: 3425
FAQ Used Car Module Hits: 4513
FAQ Courtesy Car and Rental Software module Hits: 8278
FAQ - Part Return and Core Management Hits: 3851
FAQ - Internet Ordering Hits: 3583
FAQ Signature Pad Hits: 4896
FAQ GEM-WORK Hits: 3959
FAQ Sending Text message / SMS Hits: 3919
Work Order Hits: 4023
FAQ Agenda Hits: 16151
FAQ Quotation / Estimate Hits: 17009
Security Hits: 8132
Reports - End of fiscal year Hits: 5410
How to send / e-mail account statements - Hits: 8665
How to cancel / reverse account receivables payment Hits: 6796
Report: Account payables analysis on specific date Hits: 4279
The punch clock: procedure to put a job on Standby Hits: 6342
Express End of Day : to speed up the process Hits: 6687
GL: General Ledger Chart of Accounts Numbering System Hits: 13775
Example Hits: 3418
How to input a payroll transaction at the end of the month Hits: 6601
Internal note vs memo Hits: 3171
Easy module for national account management and follow up Hits: 6803
Reminders and statements blocked by your e-mail provider Hits: 6972
How to perform " End of day " procedure and why Hits: 7665
Set / assign GL account to a category Hits: 7433
How to create add modify GL account Hits: 7432
How to change the mileage in the vehicle's file? Hits: 7298
IMPORTANT: How to perform a backup of your database? Hits: 9691
How to configure / add / modify personalized links? Hits: 6026
How to change the duration of an appointment in the calendar Hits: 3463
Detailed or summary distribution report of transactions Hits: 6174
How to send your account sattements by e-mail / mail (display and print) Hits: 9397
FAQ Accounting Hits: 12822
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7567
How to set tax rate in the USA Hits: 6566
How to modify your account statement? Hits: 4811
How to configure ZEBRA printer in GEM-CAR? Hits: 6874
How to install ribbon for ZEBRA GX420T ? Hits: 6609
How to setup and use GEM-GLASS? Hits: 4291
How to configure, activate and use shop supplies? Hits: 8702
Refresh button in the punch module. Hits: 7095
How to print customer label directly from customer's file? Hits: 6389
How to add a document to a vehicle file? Hits: 6913
How to disable shop supplies for particular job? Hits: 6617
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6598
How to change the date of an invoice? Hits: 7493
How to print customer labels? / Customer report by visits. Hits: 9640
Cancel a payment on an invoice when the end of day is done Hits: 5622
How to change payment method on an invoice before the end of day Hits: 2343
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2828
Reference, who reffered us to you? Hits: 3530
Verbal authorization Hits: 7233
Total invoice search - V7.1 Hits: 6395
How to verify is your period is balanced Hits: 6471
Rental module - V7.1 Hits: 3547
E-mail List report for customers with active e-mail address Hits: 4108
FAQ GEM-CAR Configuration Hits: 10906
FAQ Inventory Hits: 5024
FAQ Cash Register Hits: 4070
FAQ Point of sale (POS) Old Hits: 4313
Analyze report for SMS / text message sent Hits: 9572
On screen signature / activate electronic signature Hits: 9614
How to purchase used vehicle and add it to the inventory? Hits: 6621
How to create special category for used vehicles? Hits: 7871
Suggested purchase list - color code Hits: 6539
How to send text messages from your Shop Management Software Hits: 6491
How to send SMS messages Hits: 4071
How to create SMS templates Hits: 7664
How to activate the SMS function for a particular customer Hits: 5586
Summary of new customers with charts - V7.0 Hits: 4147
Sales analysis report with charts - V7.0 Hits: 4993
Monthly / Yearly sales report with charts - V7.0 Hits: 8067
Monthly sales report by product with charts - V7.0 Hits: 5527
Advertising on invoices - V7.1 Hits: 4014
Sales report by advisor with average and charts Hits: 6511
Sales report by payment method with charts - V7.1 Hits: 6356
Sales report by clerk with charts - V7.1 Hits: 4907
Sales summary report by category with charts - V7.1 Hits: 5343
Get paid anywhere by credit card using your mobile and Square Hits: 6074
Table of content - FAQ Hits: 28686
Managing inactive customers and deleting them - V7.0 Hits: 7641
Display discount on invoice Hits: 9720
Reprint or email an invoice from a work order in the history Hits: 10617
Modify the logo that appears on the packing shipping slip Hits: 6668
Performing a return on a new, guaranteed or defective Hits: 9318
Use the old core option to manage returns Hits: 8471
Configure the supplier check specification template Hits: 7185
Manage car rentals according to the vehicle’s mileage Hits: 6803
Schedule of rental of tools & equipment in your software Hits: 7058
Create a quick list of preferred items to add to an estimate Hits: 3454
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 11119
Understanding the different reminder templates to send Hits: 10155
Activate color labels for the customer's line of credit Hits: 9509
How to Activate and Configure the Cash Drawer? Hits: 6709
Modify/reverse a payment method of invoice before end of day Hits: 8533
How to activate the preventative maintenance by model Hits: 8257
How to add money to your cash drawer during the day Hits: 7381
How to use Gift Cards / Rebate / Discount Hits: 7919
Send statements, estimates and invoices to different email Hits: 13661
How to create a category in GEM-CAR Hits: 16548
How to run Teamviewer - Portable ? Hits: 10340
Wired vs Wireless Networking in the Shop Hits: 6598
How to record payments for a supplier paid by VISA and Mastercard Hits: 6590
Updating Service Packs with Windows 8 Hits: 6013
Updating Service Packs with Windows 7 Hits: 6516
Getting ready to install GEM-CAR Hits: 8295
Importing inventory products from Excel or CSV files Hits: 15587
Canadian Tax rate by province Hits: 8405
Minimum System Requirements Hits: 6518
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7572
GEM-MECANIC Hits: 24175
Taxes configuration by customers Hits: 7684
FAQ by Module | GEM-CAR frequently asked questions Hits: 44883
How to transfer a vehicle/car from one customer to another Hits: 9734
How to transfer a vehicle/car from one customer to another Hits: 4861
Billing with insurance deductible and taxes for a customer Hits: 8257
Configuring GEM-CAR with Terminal Server Hits: 7041
DYMO configuration sticker printer for Bar code & key labels Hits: 8552
Print your label for next service: Oil change label software Hits: 13353
Configuration the Zebra printer: Oil change label stickers Hits: 11421
Data from sales report is different for the same date range Hits: 9565
How to handle a customer's bad debts Hits: 7696
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3230
Printing individual labels for barcodes without a logo/price Hits: 7756
Printing water resistant tire labels with a Zebra Hits: 6712
Printing plasticized tire labels with high-strength glue Hits: 3858
Replacement/alternative parts or alternate products Hits: 12982
Management of delivery orders with multiple addresses Hits: 6864
How to create price matrix? / Setup price matrix Hits: 10783
How to send reminder letters with double-window envelopes Hits: 6804
Fold statements so that they fit in window envelopes Hits: 9051
Truck fleet management with preventative maintenance / PEP Hits: 7126
Vehicle file transfer function using the car’s VIN Hits: 7502
Client’s contact information transfer from 411 USA & CANADA Hits: 6796
Used vehicles-cars/exchanges/consignment with financing Hits: 6979
Problems with management of specific duties,environment fees Hits: 6969
How to configure categories with the general ledger / type Hits: 8949
Reasons that affect the Performance by bay/technician report Hits: 6751
Create tire storage codes with different rates and quantity Hits: 7158
How to print a report for a set of items in a kit Hits: 6641
Transferring parts from the NAPA Prolink site causes issues Hits: 6477
Transferring parts that are not in inventory into DAVE / WHI Hits: 6415
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5856
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7145
Pay a supplier invoice via the cash register / petty cash Hits: 9899
How to enter money in the cash register ? Hits: 8497
How to create a cash register Hits: 8032
Manage NSF check cashing : easy steps Hits: 6386
How to print out a list of detailed invoices with the cost price Hits: 3651
How to change the date format on a particular workstation Hits: 6215
How to change the client number Hits: 3930
Purchasing via the POS and core management Hits: 8173
Validate if your customers are loyal : visits and sales Hits: 4173
Analyze activity and sales per department & job type Hits: 6540
Configure the body/text of an estimate email with a signature Hits: 9200
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 5024
Reprint an end-of-day report that is printed/closed Hits: 5888
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3700
How to assign a language of correspondence Hits: 6563
How to add a logo in a reminder letter, e.g.: CAA Hits: 9872
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 8004
How to reprint a supplier cheque - V6.0 Hits: 2602
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4959
When making purchases, how not to create all the items on inventory ? Hits: 2507
Change the duration that archives are displayed in history Hits: 4643
Activate or close your cash register at the end of the day Hits: 7600
Configuration to memorize parts on a job like an oil change Hits: 6962
How does GEM-CAR calculate the taxes? Hits: 6136
Manage windshield & glass change/installation with insurance Hits: 6179
Validate if the invoice contains the address (send reminder) Hits: 6740
How to know if a preventive maintenance option is activated Hits: 6902
How to know if a job is still pending in the time stamp/punch clock Hits: 6820
Create used-vehicle stock number via the POS Hits: 7610
Management of multiple tax levels for delivery out of area Hits: 5960
How to deactivate the postal code format to enter a zip code Hits: 6598
Analyzing Sales Report: do you have loyal customer? Hits: 5647
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4552
How to print out and analyze your sales reports Hits: 5338
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4989
Can I Send Reminder Emails? Hits: 8404
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3919
How to print out a supplier cheque journal report - V7.0 Hits: 7052
Generate the age of accounts payable by supplier Hits: 7909
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8453
How to reprint a supplier cheque Hits: 5705
Change order position of your bay in the agenda/calendar Hits: 7656
How to export the items in your inventory to Excel or CSV Hits: 6346
Measure the return on sending customer's reminder by email Hits: 4431
How product categories work Hits: 8481
Reprint an end-of-day report that is printed/closed Hits: 3650
Managing insurance deductibles for insurer files Hits: 6589
How to track your customers number of visits and sales ? - V6.0 Hits: 2666
Simply Accounting and Quickbooks transfer Hits: 8598
How to create your logo by yourself Hits: 6091
How to create or add your logo on your estimate or invoice Hits: 6730
How to invert print and display on the display icon Hits: 6065
How to add information faster and easy GEM-PEN Hits: 3911
How to show the subtotal for each job Hits: 6225
How to change taxes: multiple taxes levels management Hits: 7376
Find your SMTP address - complete List Hits: 20287
SMTP List Hits: 6965
Entering previous account statement amounts and balances Hits: 7731
Print the list of tires required for tomorrow’s appointment Hits: 7661
Entering your SMTP address. E-mail estimates and invoices Hits: 8169
Creating tires in inventory, searching for available tires Hits: 8733
Change, add or modify payment methods : direct deposit Hits: 8470
Creating job packages or kits Hits: 8394
Updating the tire retail prices by make/brand or model Hits: 7232
Use national accounts / third party invoicing Hits: 6755
How to configure and print receipts on a coupon printer. Hits: 8229
Activate parts memory on a job: oil change package Hits: 7029
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7346
Map directions to go from the shop to the customer Hits: 7706
Activate automatic OEM preventative maintenance reminder Hits: 7907
How to create and/or change User Names and PW? Hits: 6817
Search for parts sold to a specific customer in history Hits: 4604
How to download the Internet Explorer 11.0 upgrade Hits: 7420
How to change, modify or see the item cost on the POS window Hits: 9625
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4672
How to activate the Truck Tab for customer vehicle data? Hits: 8804
Create and print a new tire storage label from your software Hits: 9269
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6665
How to improve your computer's performance? Hits: 6629
Receive and enter your purchase invoices via the POS Hits: 7778
Invoice a different bill to or a National Account Hits: 6494
Create GL and payment method for an Account to an Account? Hits: 6937
Display inventory location on a shipping slip Hits: 7145
Put a customer on credit block / pending for credit approval Hits: 6792
Canadian Federal Fuel Taxes Hits: 6878
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7088
Canadian & Quebec taxes on fuel and petroleum products Hits: 7069
Specific Duty & recycling fees for new tire are taxable Hits: 7202
My color printer is very slow, I would like buy a faster one Hits: 5708
How do I manage fuel sales in my GEM-CAR software Hits: 10158
My printer prints my reports and documents outside the page margins Hits: 6460
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6561
Receivables in my End of Day report no longer balance Hits: 7477
Little squares or rectangles are showing on my reports Hits: 6087
Send my invoice to the attention of a specific person Hits: 14840
Register a deposit and collect the balance later Hits: 6814
How can I change font in GEM-CAR Hits: 7037
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8977
Invoices and reports are not printing at the correct printer Hits: 7022
How can I add another customer to the same telephone number? Hits: 6982
Transfer French description from CARQUEST’s Weblink Hits: 7267
Your Sales by Sales Rep report is empty Hits: 5486
The accounts receivable code (AR) no longer works Hits: 10623
Reserve on hold parts, materials, tires for an estimate Hits: 6693
How to set discounts or prices for group or fleet accounts Hits: 7012
Change/modify the credit terms or conditions in your invoice Hits: 7240
Enter a default regional area code, city and province/state Hits: 6384
How do I activate and use the Sort key and quick search Hits: 6318
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7246
Change the internet Login information of your tire supplier Hits: 9680
How to assign price levels and link these to parts and tires Hits: 7565
How can a product be automatically linked or associated Hits: 7854
Printing customer labels for promotions or Christmas cards Hits: 8336
How to create Reminders? Hits: 11271
How to configure security levels by user Hits: 8568
How do I change the promotional message on my invoices. Hits: 6643
How do I print labels for the customer monthly statements? Hits: 9678
What Label model should I purchase for barcode printing? Hits: 5837
Block the software from sending a reminder to a customer Hits: 9986
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4531
How do I enter a tax included dollars amount on an item Hits: 3139
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5817
Are there any user manuals or guides available for GEM-CAR? Hits: 6789
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9777
Measuring Production Performance: Technician/Mechanic Hits: 12474
Billing a commercial customer (taxes, insurance & deductible) Hits: 2790
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9901
When selecting a client, the estimates list does not appear Hits: 9747
Change the work order template for inspection, truck, tires Hits: 10248
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2185
Integrate a catalog/price list products Hits: 10001
Modify/adjust cost price in the history /sales reports / POS Hits: 11039
Find a payment from a supplier invoice: report Hits: 2114
FAQ - Tire Storage Software for tire store and distributor Hits: 14805

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