GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR v15 : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 42024
Early suppliers payment discounts of 2% good or bad? Hits: 1534
Top 10 Tips to reduce your inventory of parts Hits: 1501
GEM-BOOKS - Accounting and payroll software Hits: 3411
Change rate/hourly rate by batch or by category Hits: 2081
Robert Thibert wheel software catalog integration Hits: 2790
Create a list of customers to check if someone cancels their appointment ? Hits: 1928
Add a personalized field to a customer file or in the company Hits: 1909
Print a customer list with detail of their vehicle Hits: 1964
Changing the default quantity of a product when adding it to the POS Hits: 2004
Hide / display de quantities on the delivery / packing slip Hits: 2047
GEM-CAR provides free accounting software solutions? Hits: 10815
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3869
Acomba - recommended accounting software Hits: 3837
Quickbooks: accounting software compatible with GEM-CAR Hits: 3963
10.5 Reasons for using the GEM-CAR calendar Hits: 2457
Tax settings : Special configurations Hits: 2878
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3716
How to manage / calculate / generate Administrative Fees ? Hits: 3374
How to export data from CARS to GEM-CAR Hits: 2743
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2620
Set deductible Hits: 2633
Printing the rental agreement Hits: 2728
Fuel sales report Hits: 2750
How to search for an alternative part from the POS Hits: 3011
Set reminder for driver's license renewal Hits: 2901
Show preventative maintenance as a popup in the POS Hits: 3020
Specific duty of tire sales report Hits: 2738
Updating the 9 price level from an Excel file Hits: 2891
Printing colored labels by season Hits: 2535
Creation of linked product as "Specific duty" Hits: 2675
Linking specific duties Hits: 2764
Where to save tire size front and rear in the customer file Hits: 2520
Sales report and statistics Hits: 2737
Searching from the POS for customer by name or other criteria Hits: 2688
How to access main customer information in one click in the POS Hits: 3037
Print timestamp on the invoice Hits: 3099
How to pay a bill using multiple payment modes Hits: 2844
How to access the supplier list from the POS in 1 click Hits: 2651
Setting default GL ledger Hits: 2559
Setting the tax level by supplier Hits: 2427
How to change the time range for invoices displayed in history Hits: 2615
Template for supplier importation Hits: 2523
You don't have Excel, use a CSV file Hits: 3655
How to show all 9 level of pricing in the POS for 1 item Hits: 2845
Configuration of a file with the right column header Hits: 2606
How to set the 9 levels of pricing in the inventory Hits: 2776
How to search for the list of package from the POS Hits: 2408
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2752
How to add a part and a quick tip to add multiple parts Hits: 2577
How to scan the VIN from the punch Hits: 2811
How to add a reminder from the punch Hits: 2623
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2536
Configuration of the color code for the status of a job Hits: 2910
How does the supervisor window work to correct timestamp Hits: 2691
Top 10.5 reasons to use the punch clock Hits: 2431
How to loan money to an employee and keep trace Hits: 2321
How the next visit is planned automatically by the software Hits: 2317
How to see the history of the vehicle from all owners Hits: 2361
How to add an option to the vehicle Hits: 2496
How to add a picture of the car Hits: 2683
How to leave a trace that you have returned tires to the customer Hits: 2298
Used car inventory value Hits: 2381
How to track the cost of a vehicle: purchase and repair Hits: 2301
Printing tire labels using different colors by season Hits: 2216
Selling your shop/garage: ensure a healthy transition Hits: 2066
Tire size list from the storage Hits: 3244
Tire storage value for insurance Hits: 2274
How do I know if a customer has tires in storage Hits: 2125
Tire Storage Configuration Hits: 2754
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2337
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2134
How to add a personalized link Hits: 2131
How to change the back color of the invoice Hits: 2300
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2134
How to access other distributors from the POS: using the right click Hits: 2068
Activate your CARFAX VIN decoder Hits: 2969
Activating Mitchell labor transfer Hits: 2702
Activate your ALL DATA labor transfer from the POS Hits: 2159
How does the search icon works Hits: 2188
How to change the customer’s vehicle on an existing estimate Hits: 3851
How to make a customer tax exempt? Hits: 2000
Automatic spellcheck in GEM-CAR Hits: 2225
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2035
How to use NAPA VIN decoder vs CARFAX Hits: 2764
Internal client configuration for invoices without sales Hits: 2760
How to read tire sizes? Hits: 2705
Punch window report for the payroll Hits: 2035
Use & associate/link an associated product: Specific Duty Hits: 2730
Configuration of the workshop equipment Hits: 2639
Management of steps/status & classification of estimates Hits: 1936
Order note / title to manage promise time Hits: 2071
Configuration of Environmental Management Fee (EMF) Hits: 2302
How to change the default value for oil changes Hits: 2022
How to re-print an already printed / closed end of day report Hits: 1978
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1867
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2407
Add a new internet distributor/supplier for parts catalog Hits: 2883
Connecting multiple users on the same Internet catalogue distributor Hits: 1997
How to manage NSF Hits: 2121
Quickly find an appointment for a customer booking Hits: 2159
Access a UCDA Car Sale Contract Hits: 2051
The Cost Price does not Show in the Point of Sale Hits: 2033
Sales and Purchases in Foreign Currencies - Exchange Hits: 2111
Stock you filter inventory based on make and model not ABC Hits: 2148
List of new customers in a month to sent promotion Hits: 2048
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2099
Configure and use AutoServe1 inspection sheets Hits: 2266
Inventory Transaction: purchases, sold, manual adjustment Hits: 2157
How to return unused products from your inventory Hits: 2136
Partial Payments with Discount to Suppliers Hits: 2041
Quick access to kits from POS Hits: 2407
Adding or creating a barcode to a product Hits: 2311
Use multiple monitor on the cloud using RDP Hits: 2087
History a vehicle vs the history of a customer's vehicle Hits: 2899
Advance Kits for wheels : pros and cons Hits: 2212
The GEM-2D : New wireless barcode reader 2D Hits: 2694
List Oil change label model with or without logo for Zebra Hits: 2182
Label model with barcode for inventory Hits: 2420
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2500
Does GEM-CAR offer a complete accounting software solution ? Hits: 2415
Payroll Software Module : Save Time and Money Hits: 3117
generate automatic purchase order using the minimum quantity Hits: 2631
Set minimum and maximum quantity in a product / inventory Hits: 2558
View a list of item were the stock level is bellow minimum Hits: 2651
How to Configure GEM-LINK? Hits: 2129
Transfer data history from over 100 repair shop software/SMS Hits: 3712
Default label configuration for GEM-CAR barcode size Hits: 2407
Demographic sales report and zip code / postal code structure Hits: 3107
How to delete unused products Hits: 3886
How to generate an inventory report Hits: 2401
How to configure GEM-CAR to use a multi-tray printer Hits: 2708
Export or print out a list of customers emails Hits: 2996
Activate your spell check in GEM-CAR using Windows 10 Hits: 1928
Example of recommended inspections for specific types of jobs Hits: 2428
Re-activate/bring back inspection sheets lost after update Hits: 2422
How to display entry and exit mileage on estimates/invoices Hits: 2508
Double-click in the calendar to expand long notes Hits: 2307
Activate an existing yet inactive tire storage Hits: 2347
Remove outdated estimates Hits: 2311
How to activate your shop's SiriusXM account? Hits: 3442
How to activate and use GEM-SCAN - Version 13 Hits: 3533
First Remote Connection Procedure: Cloud Hits: 2462
How to locate individual customers from your sales report Hits: 1952
How to activate existing but inactive tire storage Hits: 2911
Dispatch module Hits: 2073
Change matrix of groups/items that already are in inventory Hits: 4571
Removing the blank space at the bottom of your invoice Hits: 2191
Automatically schedule jobs in the calendar from punch clock Hits: 2033
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2346
Setting a default printer in Windows 10 Hits: 2677
How to take out a list of tire storage Hits: 3899
How to make end of day of payables Hits: 2473
Associate an inspection report with a job: GEM-WORK Hits: 2635
Hourly labor cost, how to do the math Hits: 2504
Multi-window/screen : open calendar/point of sale and check Hits: 2396
Add overpayment (deposit) as a credit in receivables Hits: 2744
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2133
Taking out an inventory transaction report Hits: 5541
Account receivable analysis and aging report for customers Hits: 2866
How to add a Hybrid or Electric vehicle model Hits: 2342
End of the month procedure Hits: 4066
How to generate a list of customers with upcoming reminders Hits: 2461
Punch Clock : What is the "Stop" button for? Hits: 3130
How to save reports and files from Cloud to your local drive Hits: 2719
How to add kits faster in an estimate Hits: 2495
How to use the fast order feature of Napa Prolink SE Hits: 3257
GEM-CONNECT module : procedures Hits: 1899
Start selling tires online: TireConnect catalog integration Hits: 4247
Tire search Hits: 2589
Validation of QST and GST numbers: It is your responsibility Hits: 11136
How to setup GEM-MONEY Hits: 5672
How to update GEM-CAR Hits: 1770
Procedure to print a vehicle's sale contract Hits: 3457
How to send an e-mail and print an invoice at the same time Hits: 2533
How to configure GEM-CHAT - live chat software in your SMS Hits: 4549
How to set a fixed price on an oil change kit Hits: 3500
Manage NSF and how to put the transaction back in receivable Hits: 3154
Add style and colors to notes and internal memos Hits: 3149
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5146
How to manage different products and job categories Hits: 4587
How to get a customer list with a vehicle Hits: 3189
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3421
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4099
How to find a customer's postal code in the POS (12.0.0) Hits: 3515
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3835
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3280
How to view the POS in full screen (12.0.0) Hits: 4002
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3540
Vehicle importation Hits: 3427
How to change the POS icons Hits: 3547
Email addresses by advisor Hits: 2602
Tire storage tip: printing colored labels Hits: 3124
Change the message at the bottom of account statements Hits: 2713
Why aren't the distributions and sales reports balancing? Hits: 3848
GL configuration by department Hits: 3041
Incorrect inventory tracking, possible causes? Hits: 3804
How to track payment history of a specific customer. Hits: 3074
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4240
Multi-location/Multi-enterprise: configuration & options Hits: 3611
Tax table calculation by province for Canada Hits: 3580
Updating to version 11.0.6 Hits: 3676
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5265
List of Shop Management Software: automated data conversion Hits: 3932
New Internet links available in GEM-LINK Hits: 6648
How to track deleted item Hits: 3657
Select different Invoice model/template: fuel, distribution Hits: 4910
Promotional plastic key chain with bar code to open a file Hits: 5118
How to set up an account with Partstech Hits: 6198
GEM-CARD : Credit Card Processing Program Benefits Hits: 5814
How to calculate the cost of your shop supply and apply it Hits: 4106
Inventory adjustment value to do in your accounting Software Hits: 3119
Looking for an invoice by product number Hits: 3370
How to calculate the cost on a job in an estimate / work order ? Hits: 3312
How to calculate the cost and your margin on the workshop equipment? Hits: 3473
Unblock An Order Hits: 3288
How To Change The Product Code? Hits: 3292
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6915
GEM-CHECK Digital Inspection Module Hits: 4564
Transactions for your accounting software for reconciliation Hits: 9735
Change, hide or display the hourly labor rate on invoices Hits: 10253
Add a job to a quote so it doesn't show in the punch clock Hits: 3766
How to add a new customer? Hits: 6870
How to print out the summary of tax distributions report on purchases? Hits: 3739
How to print in black and white and both sides of paper? Hits: 4246
The power of text messaging (SMS) from GEM-CAR Hits: 6630
How to setup and print your key tags? Hits: 5953
Performance report by work bay / technician and payroll Hits: 7470
How to bill a linked customer (e.g. Insurance)? Hits: 4209
How to link a kit to your tire categories? Hits: 5153
How to update the products price by applying a new matrix? Hits: 3907
How to schedule a long job in the Calendar? Hits: 3296
How to setup and use the card processing terminal? Hits: 4022
How to print a statement with detailed payments? Hits: 5477
How to activate and configure Worldpac SpeedDial? Hits: 8384
How to generate a discount on an account receivable? Hits: 3770
How to setup and use your barcode reader? Hits: 6629
How to change and manage the taxes Hits: 3453
How to change the font size of the legal text on the invoice? Hits: 5069
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5049
Display only available inventory in search results window Hits: 4609
Detailed internal work report Hits: 5157
How to generate a core to return? Hits: 5155
Where to find the local & direct phone lines for Support? Hits: 4782
How to transfer a tire storage to another vehicle? Hits: 6688
Yearly sales report for a product through the Inventory window (New) Hits: 5446
Is the deposit taxable or not, and what is its cost? Hits: 3029
Understanding product types of job/products in inventory V6.0 Hits: 2907
Post a supplier bill with parts used in multiple Work Orders Hits: 3049
How to disconnect a user? Hits: 3047
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4023
How to export Invoicing transactions to TEXT files Hits: 3013
New core tracking system! Hits: 4902
How to disable CARFAX for a specific customer Hits: 4754
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5139
Display an alternate delivery address on the invoice Hits: 4865
Invoice with a past date and limit how far you can go Hits: 2971
What's the visual aid to know that hours have been modified? Hits: 4404
Search customer by plate from the "License" field Hits: 4209
Inventory report by line code (9.1+) Hits: 4047
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4520
The meaning of the color codes in the Point of Sale Hits: 5862
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4765
Promised time : where do we put it in the POS Hits: 3112
How do we know in which bin to place the parts that are received for a job? Hits: 3205
Update 411 in GEM-CAR Hits: 3474
Configuration of General Information Hits: 6372
ML - Sharing History Hits: 6765
FAQ : Managing inventory using Min / Max Hits: 8202
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3133
How to setup and use National Accounts Hits: 4325
Management of National Accounts Hits: 3732
How to use IP address on station(s) to speed up the connection to server? Hits: 4157
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2925
Pay Supplier by Credit Card Hits: 4310
2 free alternatives when you don`t have Excel Hits: 5622
GEM-CAR Hits: 3681
Where to place the license file and what it is? Hits: 3705
How to change a payment method on an invoice before the end of day Hits: 3917
How to connect to the cloud using your tablet or phone Hits: 4138
Setup your SMTP server to send email (change/edit password) Hits: 5296
Age Of Account Transfer or importation of receivable from Excel Hits: 4366
Reformatting accounting aging to import receivable in Excel Hits: 4186
Vehicle Makes and Models Management Hits: 3633
How to add item to drop down menu with no spy glass Hits: 3666
How to print vehicle list by customer? Hits: 3389
How to work with GEM-CAR from home/remote: free option Hits: 9418
Used Car Module: New classification feature added Hits: 5750
How to quickly create an invoice? (5 steps) Hits: 3510
Printing multiple copies of invoices Hits: 6894
Create a kit from the Point of Sale Hits: 5495
How to integrate and use NAPA Prolink SE? Hits: 5789
Term & Condition for GEM-TIRE Hits: 3380
Save a copy of estimates sent by email Hits: 3211
Vehicle down time analysis report Hits: 3465
Actions that cause an unbalanced inventory Hits: 3811
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3769
End of the month procedure for accounting & reporting Hits: 6781
How to export/import customers/suppliers/ from Acomba Hits: 5524
How to share a printer Hits: 3619
When managing utility bills choose: apply taxes or not Hits: 5287
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6669
Top reasons why our customers aren't using a bridge Hits: 9360
Changing the customer of an existing estimate Hits: 2926
How to reprint a supplier cheque Hits: 3205
Search by license plate number with CARFAX Hits: 5057
CARFAX - End user license agreement / Terms and conditions Hits: 3715
Create step / classification of the quote Hits: 4076
How to search a customer by vehicle informations Hits: 6253
How to make a partial payment on a supplier invoice Hits: 6543
How to bill the tax only on the invoice Hits: 5789
How to change a supplier number Hits: 6719
How to merge the vehicles of a customer (with their history) Hits: 8153
Create or modify a bank used for supplier payment Hits: 6286
Set default option automatically Hits: 6450
Set Miles or KM by default Hits: 6510
Print customer aging Hits: 6143
How to create a bloc to manage training / holiday Hits: 6462
Block management in the calendar for training & holiday Hits: 5926
How to configure and link properly your GL accounts? Hits: 6294
How to import GL accounts from excel file? Hits: 6763
How to make a tax only invoice? Hits: 4976
How to create a new product in the POS screen? Hits: 7234
FAQ Acomba Hits: 8856
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8825
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23389
Multi-Location Hits: 7255
FAQ GEM-CLOUD Hits: 8048
FAQ Production Module Hits: 7420
FAQ Transmission Module Hits: 6961
FAQ Automotive Club Hits: 2744
FAQ Automotive Club Module Hits: 7808
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12972
FAQ Hosting Solution Hits: 6152
Retreading Module Hits: 9879
GPS Tracking Hits: 7344
Supplier Importation / Exportation Hits: 2585
FAQ Help Hits: 3633
FAQ Unit cost analysis Hits: 7635
FAQ Truck Management with specific options Hits: 2678
FAQ Government Inspection Hits: 7959
FAQ Distribution Hits: 3406
FAQ Supplier Importation/Exportation Hits: 7707
FAQ Survey Hits: 9060
Fuel Module Configuration Hits: 2641
Creating bank and payment method for supplier payment Hits: 8091
FAQ Customer Importation | Import data from repair shop software Hits: 19080
How to block invoicing if the credit limit is reached? Hits: 3197
FAQ_ Printing Cheque/Check Hits: 10125
Remote Hits: 2582
SMS Benefits and limitation Hits: 6195
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3877
FAQ Reminders Hits: 3228
Reporting Receivables\Payables Hits: 5852
Reporting Sales Hits: 5085
Reporting Customers Hits: 6664
FAQ Invoices Hits: 4314
FAQ Customer Management | GEM-CAR manage customer Hits: 19210
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6840
How to change a customer number / How to merge clients Hits: 6747
AVR. labels for tire storage Hits: 7213
Planning Hits: 2635
End Of Day Hits: 3692
FAQ Special Tire Search by Criteria Hits: 12959
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13371
Tire National Account Management software - HELP Hits: 14027
Tax Management Hits: 7285
FAQ Group Discount Hits: 8635
FAQ Product Importation/exportation Hits: 2981
How to do manual supplier invoice entry? Hits: 4781
Price Matrix Hits: 3157
FAQ Linked Product Hits: 3035
FAQ Oil Change Management Hits: 3576
FAQ Kit Management Hits: 3238
Creating Product Hits: 3446
FAQ configuration of Categories and Type of Categories Hits: 3405
GEM-CLOUD Hits: 3120
List Of Options of the General Information - Option List Hits: 9004
Point of sale general Information Hits: 6615
faq Local Configuration Hits: 7685
FAQ Glass Module Hits: 8233
FAQ Fuel Module Hits: 8157
FAQ Tire Module Hits: 9187
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7706
FAQ Payables Hits: 5818
Configure multiple currencies for supplier purchases Hits: 5739
How to duplicate an invoice Hits: 2638
How to cancel / reverse an invoice Hits: 3083
Reporting Module Hits: 2988
FAQ - Punch Clock Hits: 5075
FAQ Vehicle File Hits: 6381
Verbal Approval Hits: 3070
FAQ Used Car Module Hits: 4109
FAQ Courtesy Car and Rental Software module Hits: 7645
FAQ - Part Return and Core Management Hits: 3420
FAQ - Internet Ordering Hits: 3194
FAQ Signature Pad Hits: 4355
FAQ GEM-WORK Hits: 3571
FAQ Sending Text message / SMS Hits: 3509
Work Order Hits: 3681
FAQ Agenda Hits: 14192
FAQ Quotation / Estimate Hits: 14708
Security Hits: 7496
Reports - End of fiscal year Hits: 5013
How to send / e-mail account statements - Hits: 7470
How to cancel / reverse account receivables payment Hits: 6392
Report: Account payables analysis on specific date Hits: 3931
The punch clock: procedure to put a job on Standby Hits: 5953
Express End of Day : to speed up the process Hits: 6227
GL: General Ledger Chart of Accounts Numbering System Hits: 12129
Example Hits: 3013
How to input a payroll transaction at the end of the month Hits: 6145
Internal note vs memo Hits: 2694
Easy module for national account management and follow up Hits: 6303
Reminders and statements blocked by your e-mail provider Hits: 6580
How to perform " End of day " procedure and why Hits: 7133
Set / assign GL account to a category Hits: 6854
How to create add modify GL account Hits: 6908
How to change the mileage in the vehicle's file? Hits: 6857
IMPORTANT: How to perform a backup of your database? Hits: 8313
How to configure / add / modify personalized links? Hits: 5566
How to change the duration of an appointment in the calendar Hits: 3065
Detailed or summary distribution report of transactions Hits: 5754
How to send your account sattements by e-mail / mail (display and print) Hits: 8608
FAQ Accounting Hits: 12109
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6964
How to set tax rate in the USA Hits: 6155
How to modify your account statement? Hits: 4432
How to configure ZEBRA printer in GEM-CAR? Hits: 6409
How to install ribbon for ZEBRA GX420T ? Hits: 6164
How to setup and use GEM-GLASS? Hits: 3619
How to configure, activate and use shop supplies? Hits: 8023
Refresh button in the punch module. Hits: 6677
How to print customer label directly from customer's file? Hits: 5938
How to add a document to a vehicle file? Hits: 6523
How to disable shop supplies for particular job? Hits: 6274
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6043
How to change the date of an invoice? Hits: 7009
How to print customer labels? / Customer report by visits. Hits: 8897
Cancel a payment on an invoice when the end of day is done Hits: 5172
How to change payment method on an invoice before the end of day Hits: 1952
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2457
Reference, who reffered us to you? Hits: 3207
Verbal authorization Hits: 6795
Total invoice search - V7.1 Hits: 5994
How to verify is your period is balanced Hits: 6000
Rental module - V7.1 Hits: 3222
E-mail List report for customers with active e-mail address Hits: 3737
FAQ GEM-CAR Configuration Hits: 9946
FAQ Inventory Hits: 4505
FAQ Cash Register Hits: 3726
FAQ Point of sale (POS) Old Hits: 3851
Analyze report for SMS / text message sent Hits: 8841
On screen signature / activate electronic signature Hits: 8887
How to purchase used vehicle and add it to the inventory? Hits: 6179
How to create special category for used vehicles? Hits: 7374
Suggested purchase list - color code Hits: 6088
How to send text messages from your Shop Management Software Hits: 5916
How to send SMS messages Hits: 3617
How to create SMS templates Hits: 7185
How to activate the SMS function for a particular customer Hits: 5108
Summary of new customers with charts - V7.0 Hits: 3698
Sales analysis report with charts - V7.0 Hits: 4590
Monthly / Yearly sales report with charts - V7.0 Hits: 7575
Monthly sales report by product with charts - V7.0 Hits: 5092
Advertising on invoices - V7.1 Hits: 3658
Sales report by advisor with average and charts Hits: 6041
Sales report by payment method with charts - V7.1 Hits: 5851
Sales report by clerk with charts - V7.1 Hits: 4483
Sales summary report by category with charts - V7.1 Hits: 4929
Get paid anywhere by credit card using your mobile and Square Hits: 5648
Table of content - FAQ Hits: 27950
Managing inactive customers and deleting them - V7.0 Hits: 7133
Display discount on invoice Hits: 8607
Reprint or email an invoice from a work order in the history Hits: 9386
Modify the logo that appears on the packing shipping slip Hits: 6189
Performing a return on a new, guaranteed or defective Hits: 8524
Use the old core option to manage returns Hits: 7906
Configure the supplier check specification template Hits: 6724
Manage car rentals according to the vehicle’s mileage Hits: 6292
Schedule of rental of tools & equipment in your software Hits: 6453
Create a quick list of preferred items to add to an estimate Hits: 3090
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10034
Understanding the different reminder templates to send Hits: 9468
Activate color labels for the customer's line of credit Hits: 8649
How to Activate and Configure the Cash Drawer? Hits: 6282
Modify/reverse a payment method of invoice before end of day Hits: 8137
How to activate the preventative maintenance by model Hits: 7702
How to add money to your cash drawer during the day Hits: 6980
How to use Gift Cards / Rebate / Discount Hits: 7462
Send statements, estimates and invoices to different email Hits: 12223
How to create a category in GEM-CAR Hits: 15757
How to run Teamviewer - Portable ? Hits: 9370
Wired vs Wireless Networking in the Shop Hits: 6152
How to record payments for a supplier paid by VISA and Mastercard Hits: 6077
Updating Service Packs with Windows 8 Hits: 5669
Updating Service Packs with Windows 7 Hits: 6067
Getting ready to install GEM-CAR Hits: 7799
Importing inventory products from Excel or CSV files Hits: 13773
Canadian Tax rate by province Hits: 7198
Minimum System Requirements Hits: 5748
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7015
GEM-MECANIC Hits: 21688
Taxes configuration by customers Hits: 7213
FAQ by Module | GEM-CAR frequently asked questions Hits: 41635
How to transfer a vehicle/car from one customer to another Hits: 8870
How to transfer a vehicle/car from one customer to another Hits: 4116
Billing with insurance deductible and taxes for a customer Hits: 7762
Configuring GEM-CAR with Terminal Server Hits: 6557
DYMO configuration sticker printer for Bar code & key labels Hits: 7939
Print your label for next service: Oil change label software Hits: 11968
Configuration the Zebra printer: Oil change label stickers Hits: 10636
Data from sales report is different for the same date range Hits: 8829
How to handle a customer's bad debts Hits: 7130
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2863
Printing individual labels for barcodes without a logo/price Hits: 7290
Printing water resistant tire labels with a Zebra Hits: 6194
Printing plasticized tire labels with high-strength glue Hits: 3492
Replacement/alternative parts or alternate products Hits: 11734
Management of delivery orders with multiple addresses Hits: 6437
How to create price matrix? / Setup price matrix Hits: 9814
How to send reminder letters with double-window envelopes Hits: 6432
Fold statements so that they fit in window envelopes Hits: 8613
Truck fleet management with preventative maintenance / PEP Hits: 6592
Vehicle file transfer function using the car’s VIN Hits: 7078
Client’s contact information transfer from 411 USA & CANADA Hits: 6458
Used vehicles-cars/exchanges/consignment with financing Hits: 6530
Problems with management of specific duties,environment fees Hits: 6519
How to configure categories with the general ledger / type Hits: 8530
Reasons that affect the Performance by bay/technician report Hits: 6427
Create tire storage codes with different rates and quantity Hits: 6732
How to print a report for a set of items in a kit Hits: 6234
Transferring parts from the NAPA Prolink site causes issues Hits: 6099
Transferring parts that are not in inventory into DAVE / WHI Hits: 6063
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5451
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6778
Pay a supplier invoice via the cash register / petty cash Hits: 9172
How to enter money in the cash register ? Hits: 7955
How to create a cash register Hits: 7556
Manage NSF check cashing : easy steps Hits: 6000
How to print out a list of detailed invoices with the cost price Hits: 3344
How to change the date format on a particular workstation Hits: 5777
How to change the client number Hits: 3478
Purchasing via the POS and core management Hits: 7683
Validate if your customers are loyal : visits and sales Hits: 3831
Analyze activity and sales per department & job type Hits: 6071
Configure the body/text of an estimate email with a signature Hits: 8479
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4717
Reprint an end-of-day report that is printed/closed Hits: 5519
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3290
How to assign a language of correspondence Hits: 6093
How to add a logo in a reminder letter, e.g.: CAA Hits: 8972
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7524
How to reprint a supplier cheque - V6.0 Hits: 2262
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4629
When making purchases, how not to create all the items on inventory ? Hits: 2185
Change the duration that archives are displayed in history Hits: 4279
Activate or close your cash register at the end of the day Hits: 6896
Configuration to memorize parts on a job like an oil change Hits: 6572
How does GEM-CAR calculate the taxes? Hits: 5745
Manage windshield & glass change/installation with insurance Hits: 5828
Validate if the invoice contains the address (send reminder) Hits: 6396
How to know if a preventive maintenance option is activated Hits: 6536
How to know if a job is still pending in the time stamp/punch clock Hits: 6411
Create used-vehicle stock number via the POS Hits: 7129
Management of multiple tax levels for delivery out of area Hits: 5542
How to deactivate the postal code format to enter a zip code Hits: 6193
Analyzing Sales Report: do you have loyal customer? Hits: 4975
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4226
How to print out and analyze your sales reports Hits: 4993
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4491
Can I Send Reminder Emails? Hits: 7813
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3622
How to print out a supplier cheque journal report - V7.0 Hits: 6652
Generate the age of accounts payable by supplier Hits: 6933
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7783
How to reprint a supplier cheque Hits: 5223
Change order position of your bay in the agenda/calendar Hits: 6481
How to export the items in your inventory to Excel or CSV Hits: 5957
Measure the return on sending customer's reminder by email Hits: 4083
How product categories work Hits: 7630
Reprint an end-of-day report that is printed/closed Hits: 3368
Managing insurance deductibles for insurer files Hits: 6136
How to track your customers number of visits and sales ? - V6.0 Hits: 2338
Simply Accounting and Quickbooks transfer Hits: 7899
How to create your logo by yourself Hits: 5739
How to create or add your logo on your estimate or invoice Hits: 6376
How to invert print and display on the display icon Hits: 5686
How to add information faster and easy GEM-PEN Hits: 3555
How to show the subtotal for each job Hits: 5830
How to change taxes: multiple taxes levels management Hits: 6878
Find your SMTP address - complete List Hits: 19401
SMTP List Hits: 6320
Entering previous account statement amounts and balances Hits: 7251
Print the list of tires required for tomorrow’s appointment Hits: 7257
Entering your SMTP address. E-mail estimates and invoices Hits: 7541
Creating tires in inventory, searching for available tires Hits: 8312
Change, add or modify payment methods : direct deposit Hits: 7957
Creating job packages or kits Hits: 7988
Updating the tire retail prices by make/brand or model Hits: 6808
Use national accounts / third party invoicing Hits: 6396
How to configure and print receipts on a coupon printer. Hits: 7699
Activate parts memory on a job: oil change package Hits: 6657
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6884
Map directions to go from the shop to the customer Hits: 7242
Activate automatic OEM preventative maintenance reminder Hits: 7347
How to create and/or change User Names and PW? Hits: 6358
Search for parts sold to a specific customer in history Hits: 4316
How to download the Internet Explorer 11.0 upgrade Hits: 7018
How to change, modify or see the item cost on the POS window Hits: 8783
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4281
How to activate the Truck Tab for customer vehicle data? Hits: 8203
Create and print a new tire storage label from your software Hits: 8851
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6147
How to improve your computer's performance? Hits: 6048
Receive and enter your purchase invoices via the POS Hits: 7422
Invoice a different bill to or a National Account Hits: 6139
Create GL and payment method for an Account to an Account? Hits: 6503
Display inventory location on a shipping slip Hits: 6701
Put a customer on credit block / pending for credit approval Hits: 6429
Canadian Federal Fuel Taxes Hits: 6499
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6623
Canadian & Quebec taxes on fuel and petroleum products Hits: 6568
Specific Duty & recycling fees for new tire are taxable Hits: 6787
My color printer is very slow, I would like buy a faster one Hits: 5398
How do I manage fuel sales in my GEM-CAR software Hits: 9281
My printer prints my reports and documents outside the page margins Hits: 6059
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6162
Receivables in my End of Day report no longer balance Hits: 7084
Little squares or rectangles are showing on my reports Hits: 5693
Send my invoice to the attention of a specific person Hits: 14442
Register a deposit and collect the balance later Hits: 6457
How can I change font in GEM-CAR Hits: 6610
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8512
Invoices and reports are not printing at the correct printer Hits: 6594
How can I add another customer to the same telephone number? Hits: 6562
Transfer French description from CARQUEST’s Weblink Hits: 6879
Your Sales by Sales Rep report is empty Hits: 5056
The accounts receivable code (AR) no longer works Hits: 9820
Reserve on hold parts, materials, tires for an estimate Hits: 6287
How to set discounts or prices for group or fleet accounts Hits: 6614
Change/modify the credit terms or conditions in your invoice Hits: 6827
Enter a default regional area code, city and province/state Hits: 6042
How do I activate and use the Sort key and quick search Hits: 5950
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6748
Change the internet Login information of your tire supplier Hits: 9100
How to assign price levels and link these to parts and tires Hits: 7103
How can a product be automatically linked or associated Hits: 7470
Printing customer labels for promotions or Christmas cards Hits: 7802
How to create Reminders? Hits: 10476
How to configure security levels by user Hits: 7411
How do I change the promotional message on my invoices. Hits: 6240
How do I print labels for the customer monthly statements? Hits: 8944
What Label model should I purchase for barcode printing? Hits: 5487
Block the software from sending a reminder to a customer Hits: 9192
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4143
How do I enter a tax included dollars amount on an item Hits: 2787
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5153
Are there any user manuals or guides available for GEM-CAR? Hits: 6254
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9079
Measuring Production Performance: Technician/Mechanic Hits: 11654
Billing a commercial customer (taxes, insurance & deductible) Hits: 2220
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8906
When selecting a client, the estimates list does not appear Hits: 8750
Change the work order template for inspection, truck, tires Hits: 9279
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1692
Integrate a catalog/price list products Hits: 9058
Modify/adjust cost price in the history /sales reports / POS Hits: 9786
Find a payment from a supplier invoice: report Hits: 1700
FAQ - Tire Storage Software for tire store and distributor Hits: 13849

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