GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 44786
Early suppliers payment discounts of 2% good or bad? Hits: 1748
Top 10 Tips to reduce your inventory of parts Hits: 1740
GEM-BOOKS - Accounting and payroll software Hits: 3773
Change rate/hourly rate by batch or by category Hits: 2313
Robert Thibert wheel software catalog integration Hits: 3124
Create a list of customers to check if someone cancels their appointment ? Hits: 2122
Add a personalized field to a customer file or in the company Hits: 2090
Print a customer list with detail of their vehicle Hits: 2216
Changing the default quantity of a product when adding it to the POS Hits: 2242
Hide / display de quantities on the delivery / packing slip Hits: 2269
GEM-CAR provides free accounting software solutions? Hits: 11420
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4205
Acomba - recommended accounting software Hits: 4238
Quickbooks: accounting software compatible with GEM-CAR Hits: 4326
10.5 Reasons for using the GEM-CAR calendar Hits: 2690
Tax settings : Special configurations Hits: 3108
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4237
How to manage / calculate / generate Administrative Fees ? Hits: 3718
How to export data from CARS to GEM-CAR Hits: 3021
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2789
Set deductible Hits: 2846
Printing the rental agreement Hits: 2936
Fuel sales report Hits: 3037
How to search for an alternative part from the POS Hits: 3217
Set reminder for driver's license renewal Hits: 3191
Show preventative maintenance as a popup in the POS Hits: 3259
Specific duty of tire sales report Hits: 2947
Updating the 9 price level from an Excel file Hits: 3088
Printing colored labels by season Hits: 2740
Creation of linked product as "Specific duty" Hits: 2865
Linking specific duties Hits: 2956
Where to save tire size front and rear in the customer file Hits: 2744
Sales report and statistics Hits: 2914
Searching from the POS for customer by name or other criteria Hits: 2900
How to access main customer information in one click in the POS Hits: 3278
Print timestamp on the invoice Hits: 3359
How to pay a bill using multiple payment modes Hits: 3012
How to access the supplier list from the POS in 1 click Hits: 2878
Setting default GL ledger Hits: 2748
Setting the tax level by supplier Hits: 2633
How to change the time range for invoices displayed in history Hits: 2854
Template for supplier importation Hits: 2676
You don't have Excel, use a CSV file Hits: 3850
How to show all 9 level of pricing in the POS for 1 item Hits: 3074
Configuration of a file with the right column header Hits: 2815
How to set the 9 levels of pricing in the inventory Hits: 2987
How to search for the list of package from the POS Hits: 2629
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2996
How to add a part and a quick tip to add multiple parts Hits: 2715
How to scan the VIN from the punch Hits: 3035
How to add a reminder from the punch Hits: 2840
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2723
Configuration of the color code for the status of a job Hits: 3113
How does the supervisor window work to correct timestamp Hits: 2886
Top 10.5 reasons to use the punch clock Hits: 2617
How to loan money to an employee and keep trace Hits: 2462
How the next visit is planned automatically by the software Hits: 2483
How to see the history of the vehicle from all owners Hits: 2555
How to add an option to the vehicle Hits: 2686
How to add a picture of the car Hits: 2941
How to leave a trace that you have returned tires to the customer Hits: 2472
Used car inventory value Hits: 2491
How to track the cost of a vehicle: purchase and repair Hits: 2491
Printing tire labels using different colors by season Hits: 2343
Selling your shop/garage: ensure a healthy transition Hits: 2189
Tire size list from the storage Hits: 3503
Tire storage value for insurance Hits: 2404
How do I know if a customer has tires in storage Hits: 2220
Tire Storage Configuration Hits: 2874
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2525
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2263
How to add a personalized link Hits: 2270
How to change the back color of the invoice Hits: 2502
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2265
How to access other distributors from the POS: using the right click Hits: 2244
Activate your CARFAX VIN decoder Hits: 3107
Activating Mitchell labor transfer Hits: 2842
Activate your ALL DATA labor transfer from the POS Hits: 2377
How does the search icon works Hits: 2328
How to change the customer’s vehicle on an existing estimate Hits: 4111
How to make a customer tax exempt? Hits: 2114
Automatic spellcheck in GEM-CAR Hits: 2343
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2177
How to use NAPA VIN decoder vs CARFAX Hits: 3050
Internal client configuration for invoices without sales Hits: 2918
How to read tire sizes? Hits: 3148
Punch window report for the payroll Hits: 2163
Use & associate/link an associated product: Specific Duty Hits: 2887
Configuration of the workshop equipment Hits: 2755
Management of steps/status & classification of estimates Hits: 2056
Order note / title to manage promise time Hits: 2179
Configuration of Environmental Management Fee (EMF) Hits: 2490
How to change the default value for oil changes Hits: 2167
How to re-print an already printed / closed end of day report Hits: 2064
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1994
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2500
Add a new internet distributor/supplier for parts catalog Hits: 3026
Connecting multiple users on the same Internet catalogue distributor Hits: 2110
How to manage NSF Hits: 2243
Quickly find an appointment for a customer booking Hits: 2316
Access a UCDA Car Sale Contract Hits: 2180
The Cost Price does not Show in the Point of Sale Hits: 2160
Sales and Purchases in Foreign Currencies - Exchange Hits: 2263
Stock you filter inventory based on make and model not ABC Hits: 2282
List of new customers in a month to sent promotion Hits: 2157
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2229
Configure and use AutoServe1 inspection sheets Hits: 2411
Inventory Transaction: purchases, sold, manual adjustment Hits: 2281
How to return unused products from your inventory Hits: 2290
Partial Payments with Discount to Suppliers Hits: 2193
Quick access to kits from POS Hits: 2548
Adding or creating a barcode to a product Hits: 2467
Use multiple monitor on the cloud using RDP Hits: 2240
History a vehicle vs the history of a customer's vehicle Hits: 3049
Advance Kits for wheels : pros and cons Hits: 2378
The GEM-2D : New wireless barcode reader 2D Hits: 2956
List Oil change label model with or without logo for Zebra Hits: 2310
Label model with barcode for inventory Hits: 2558
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2906
Does GEM-CAR offer a complete accounting software solution ? Hits: 2571
Payroll Software Module : Save Time and Money Hits: 3280
generate automatic purchase order using the minimum quantity Hits: 2783
Set minimum and maximum quantity in a product / inventory Hits: 2677
View a list of item were the stock level is bellow minimum Hits: 2788
How to Configure GEM-LINK? Hits: 2256
Transfer data history from over 100 repair shop software/SMS Hits: 4000
Default label configuration for GEM-CAR barcode size Hits: 2530
Demographic sales report and zip code / postal code structure Hits: 3656
How to delete unused products Hits: 4085
How to generate an inventory report Hits: 2553
How to configure GEM-CAR to use a multi-tray printer Hits: 2905
Export or print out a list of customers emails Hits: 3160
Activate your spell check in GEM-CAR using Windows 10 Hits: 2027
Example of recommended inspections for specific types of jobs Hits: 2545
Re-activate/bring back inspection sheets lost after update Hits: 2570
How to display entry and exit mileage on estimates/invoices Hits: 2622
Double-click in the calendar to expand long notes Hits: 2440
Activate an existing yet inactive tire storage Hits: 2521
Remove outdated estimates Hits: 2459
How to activate your shop's SiriusXM account? Hits: 3589
How to activate and use GEM-SCAN - Version 13 Hits: 3699
First Remote Connection Procedure: Cloud Hits: 2600
How to locate individual customers from your sales report Hits: 2109
How to activate existing but inactive tire storage Hits: 3096
Dispatch module Hits: 2220
Change matrix of groups/items that already are in inventory Hits: 4855
Removing the blank space at the bottom of your invoice Hits: 2312
Automatically schedule jobs in the calendar from punch clock Hits: 2163
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2522
Setting a default printer in Windows 10 Hits: 2860
How to take out a list of tire storage Hits: 4067
How to make end of day of payables Hits: 2633
Associate an inspection report with a job: GEM-WORK Hits: 2767
Hourly labor cost, how to do the math Hits: 2700
Multi-window/screen : open calendar/point of sale and check Hits: 2511
Add overpayment (deposit) as a credit in receivables Hits: 2849
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2245
Taking out an inventory transaction report Hits: 5849
Account receivable analysis and aging report for customers Hits: 3014
How to add a Hybrid or Electric vehicle model Hits: 2464
End of the month procedure Hits: 4254
How to generate a list of customers with upcoming reminders Hits: 2578
Punch Clock : What is the "Stop" button for? Hits: 3278
How to save reports and files from Cloud to your local drive Hits: 2849
How to add kits faster in an estimate Hits: 2601
How to use the fast order feature of Napa Prolink SE Hits: 3448
GEM-CONNECT module : procedures Hits: 2072
Start selling tires online: TireConnect catalog integration Hits: 4474
Tire search Hits: 2713
Validation of QST and GST numbers: It is your responsibility Hits: 11879
How to setup GEM-MONEY Hits: 5977
How to update GEM-CAR Hits: 1828
Procedure to print a vehicle's sale contract Hits: 3664
How to send an e-mail and print an invoice at the same time Hits: 2636
How to configure GEM-CHAT - live chat software in your SMS Hits: 4743
How to set a fixed price on an oil change kit Hits: 3604
Manage NSF and how to put the transaction back in receivable Hits: 3313
Add style and colors to notes and internal memos Hits: 3293
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5426
How to manage different products and job categories Hits: 4756
How to get a customer list with a vehicle Hits: 3337
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3592
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4239
How to find a customer's postal code in the POS (12.0.0) Hits: 3681
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3977
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3399
How to view the POS in full screen (12.0.0) Hits: 4192
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3664
Vehicle importation Hits: 3543
How to change the POS icons Hits: 3683
Email addresses by advisor Hits: 2699
Tire storage tip: printing colored labels Hits: 3235
Change the message at the bottom of account statements Hits: 2815
Why aren't the distributions and sales reports balancing? Hits: 3966
GL configuration by department Hits: 3144
Incorrect inventory tracking, possible causes? Hits: 3909
How to track payment history of a specific customer. Hits: 3194
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4366
Multi-location/Multi-enterprise: configuration & options Hits: 3769
Tax table calculation by province for Canada Hits: 3843
Updating to version 11.0.6 Hits: 3817
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5443
List of Shop Management Software: automated data conversion Hits: 4134
New Internet links available in GEM-LINK Hits: 6937
How to track deleted item Hits: 3794
Select different Invoice model/template: fuel, distribution Hits: 5059
Promotional plastic key chain with bar code to open a file Hits: 5283
How to set up an account with Partstech Hits: 6487
GEM-CARD : Credit Card Processing Program Benefits Hits: 6148
How to calculate the cost of your shop supply and apply it Hits: 4282
Inventory adjustment value to do in your accounting Software Hits: 3254
Looking for an invoice by product number Hits: 3503
How to calculate the cost on a job in an estimate / work order ? Hits: 3453
How to calculate the cost and your margin on the workshop equipment? Hits: 3680
Unblock An Order Hits: 3423
How To Change The Product Code? Hits: 3437
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7249
GEM-CHECK Digital Inspection Module Hits: 4705
Transactions for your accounting software for reconciliation Hits: 10391
Change, hide or display the hourly labor rate on invoices Hits: 10385
Add a job to a quote so it doesn't show in the punch clock Hits: 3889
How to add a new customer? Hits: 7101
How to print out the summary of tax distributions report on purchases? Hits: 3858
How to print in black and white and both sides of paper? Hits: 4416
The power of text messaging (SMS) from GEM-CAR Hits: 6872
How to setup and print your key tags? Hits: 6110
Performance report by work bay / technician and payroll Hits: 7645
How to bill a linked customer (e.g. Insurance)? Hits: 4409
How to link a kit to your tire categories? Hits: 5296
How to update the products price by applying a new matrix? Hits: 4023
How to schedule a long job in the Calendar? Hits: 3460
How to setup and use the card processing terminal? Hits: 4254
How to print a statement with detailed payments? Hits: 5615
How to activate and configure Worldpac SpeedDial? Hits: 8745
How to generate a discount on an account receivable? Hits: 3893
How to setup and use your barcode reader? Hits: 6888
How to change and manage the taxes Hits: 3585
How to change the font size of the legal text on the invoice? Hits: 5186
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5231
Display only available inventory in search results window Hits: 4761
Detailed internal work report Hits: 5318
How to generate a core to return? Hits: 5342
Where to find the local & direct phone lines for Support? Hits: 4965
How to transfer a tire storage to another vehicle? Hits: 6838
Yearly sales report for a product through the Inventory window (New) Hits: 5599
Is the deposit taxable or not, and what is its cost? Hits: 3165
Understanding product types of job/products in inventory V6.0 Hits: 3004
Post a supplier bill with parts used in multiple Work Orders Hits: 3168
How to disconnect a user? Hits: 3231
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4198
How to export Invoicing transactions to TEXT files Hits: 3164
New core tracking system! Hits: 5041
How to disable CARFAX for a specific customer Hits: 4894
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5316
Display an alternate delivery address on the invoice Hits: 5015
Invoice with a past date and limit how far you can go Hits: 3116
What's the visual aid to know that hours have been modified? Hits: 4533
Search customer by plate from the "License" field Hits: 4323
Inventory report by line code (9.1+) Hits: 4191
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4629
The meaning of the color codes in the Point of Sale Hits: 6007
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4915
Promised time : where do we put it in the POS Hits: 3246
How do we know in which bin to place the parts that are received for a job? Hits: 3317
Update 411 in GEM-CAR Hits: 3572
Configuration of General Information Hits: 6572
ML - Sharing History Hits: 6929
FAQ : Managing inventory using Min / Max Hits: 8501
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3289
How to setup and use National Accounts Hits: 4603
Management of National Accounts Hits: 3931
How to use IP address on station(s) to speed up the connection to server? Hits: 4372
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3043
Pay Supplier by Credit Card Hits: 4432
2 free alternatives when you don`t have Excel Hits: 5783
GEM-CAR Hits: 3789
Where to place the license file and what it is? Hits: 3902
How to change a payment method on an invoice before the end of day Hits: 4050
How to connect to the cloud using your tablet or phone Hits: 4293
Setup your SMTP server to send email (change/edit password) Hits: 5435
Age Of Account Transfer or importation of receivable from Excel Hits: 4504
Reformatting accounting aging to import receivable in Excel Hits: 4330
Vehicle Makes and Models Management Hits: 3824
How to add item to drop down menu with no spy glass Hits: 3815
How to print vehicle list by customer? Hits: 3533
How to work with GEM-CAR from home/remote: free option Hits: 9683
Used Car Module: New classification feature added Hits: 5891
How to quickly create an invoice? (5 steps) Hits: 3654
Printing multiple copies of invoices Hits: 7021
Create a kit from the Point of Sale Hits: 5639
How to integrate and use NAPA Prolink SE? Hits: 6044
Term & Condition for GEM-TIRE Hits: 3563
Save a copy of estimates sent by email Hits: 3343
Vehicle down time analysis report Hits: 3597
Actions that cause an unbalanced inventory Hits: 3962
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3882
End of the month procedure for accounting & reporting Hits: 7006
How to export/import customers/suppliers/ from Acomba Hits: 5749
How to share a printer Hits: 3766
When managing utility bills choose: apply taxes or not Hits: 5399
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6834
Top reasons why our customers aren't using a bridge Hits: 9635
Changing the customer of an existing estimate Hits: 3048
How to reprint a supplier cheque Hits: 3323
Search by license plate number with CARFAX Hits: 5345
CARFAX - End user license agreement / Terms and conditions Hits: 3897
Create step / classification of the quote Hits: 4212
How to search a customer by vehicle informations Hits: 6377
How to make a partial payment on a supplier invoice Hits: 6703
How to bill the tax only on the invoice Hits: 5920
How to change a supplier number Hits: 6879
How to merge the vehicles of a customer (with their history) Hits: 8386
Create or modify a bank used for supplier payment Hits: 6434
Set default option automatically Hits: 6594
Set Miles or KM by default Hits: 6650
Print customer aging Hits: 6265
How to create a bloc to manage training / holiday Hits: 6876
Block management in the calendar for training & holiday Hits: 6121
How to configure and link properly your GL accounts? Hits: 6498
How to import GL accounts from excel file? Hits: 6999
How to make a tax only invoice? Hits: 5121
How to create a new product in the POS screen? Hits: 7425
FAQ Acomba Hits: 9093
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9059
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23587
Multi-Location Hits: 7414
FAQ GEM-CLOUD Hits: 8231
FAQ Production Module Hits: 7635
FAQ Transmission Module Hits: 7153
FAQ Automotive Club Hits: 2873
FAQ Automotive Club Module Hits: 7959
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13160
FAQ Hosting Solution Hits: 6281
Retreading Module Hits: 10026
GPS Tracking Hits: 7516
Supplier Importation / Exportation Hits: 2685
FAQ Help Hits: 3770
FAQ Unit cost analysis Hits: 7784
FAQ Truck Management with specific options Hits: 2810
FAQ Government Inspection Hits: 8140
FAQ Distribution Hits: 3550
FAQ Supplier Importation/Exportation Hits: 7852
FAQ Survey Hits: 9252
Fuel Module Configuration Hits: 2780
Creating bank and payment method for supplier payment Hits: 8281
FAQ Customer Importation | Import data from repair shop software Hits: 19287
How to block invoicing if the credit limit is reached? Hits: 3332
FAQ_ Printing Cheque/Check Hits: 10284
Remote Hits: 2714
SMS Benefits and limitation Hits: 6330
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4075
FAQ Reminders Hits: 3395
Reporting Receivables\Payables Hits: 6055
Reporting Sales Hits: 5252
Reporting Customers Hits: 6856
FAQ Invoices Hits: 4513
FAQ Customer Management | GEM-CAR manage customer Hits: 19440
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7057
How to change a customer number / How to merge clients Hits: 6955
AVR. labels for tire storage Hits: 7368
Planning Hits: 2762
End Of Day Hits: 3836
FAQ Special Tire Search by Criteria Hits: 13144
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13542
Tire National Account Management software - HELP Hits: 14221
Tax Management Hits: 7469
FAQ Group Discount Hits: 8855
FAQ Product Importation/exportation Hits: 3087
How to do manual supplier invoice entry? Hits: 4941
Price Matrix Hits: 3298
FAQ Linked Product Hits: 3161
FAQ Oil Change Management Hits: 3722
FAQ Kit Management Hits: 3387
Creating Product Hits: 3582
FAQ configuration of Categories and Type of Categories Hits: 3558
GEM-CLOUD Hits: 3314
List Of Options of the General Information - Option List Hits: 9214
Point of sale general Information Hits: 6752
faq Local Configuration Hits: 7888
FAQ Glass Module Hits: 8435
FAQ Fuel Module Hits: 8351
FAQ Tire Module Hits: 9459
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7896
FAQ Payables Hits: 5994
Configure multiple currencies for supplier purchases Hits: 5846
How to duplicate an invoice Hits: 2805
How to cancel / reverse an invoice Hits: 3226
Reporting Module Hits: 3127
FAQ - Punch Clock Hits: 5341
FAQ Vehicle File Hits: 6746
Verbal Approval Hits: 3195
FAQ Used Car Module Hits: 4254
FAQ Courtesy Car and Rental Software module Hits: 7816
FAQ - Part Return and Core Management Hits: 3580
FAQ - Internet Ordering Hits: 3340
FAQ Signature Pad Hits: 4547
FAQ GEM-WORK Hits: 3715
FAQ Sending Text message / SMS Hits: 3666
Work Order Hits: 3829
FAQ Agenda Hits: 14753
FAQ Quotation / Estimate Hits: 15463
Security Hits: 7719
Reports - End of fiscal year Hits: 5144
How to send / e-mail account statements - Hits: 7924
How to cancel / reverse account receivables payment Hits: 6530
Report: Account payables analysis on specific date Hits: 4028
The punch clock: procedure to put a job on Standby Hits: 6080
Express End of Day : to speed up the process Hits: 6391
GL: General Ledger Chart of Accounts Numbering System Hits: 12799
Example Hits: 3162
How to input a payroll transaction at the end of the month Hits: 6310
Internal note vs memo Hits: 2870
Easy module for national account management and follow up Hits: 6482
Reminders and statements blocked by your e-mail provider Hits: 6700
How to perform " End of day " procedure and why Hits: 7322
Set / assign GL account to a category Hits: 7049
How to create add modify GL account Hits: 7064
How to change the mileage in the vehicle's file? Hits: 7007
IMPORTANT: How to perform a backup of your database? Hits: 8627
How to configure / add / modify personalized links? Hits: 5715
How to change the duration of an appointment in the calendar Hits: 3201
Detailed or summary distribution report of transactions Hits: 5892
How to send your account sattements by e-mail / mail (display and print) Hits: 8842
FAQ Accounting Hits: 12316
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7171
How to set tax rate in the USA Hits: 6290
How to modify your account statement? Hits: 4555
How to configure ZEBRA printer in GEM-CAR? Hits: 6571
How to install ribbon for ZEBRA GX420T ? Hits: 6309
How to setup and use GEM-GLASS? Hits: 3801
How to configure, activate and use shop supplies? Hits: 8244
Refresh button in the punch module. Hits: 6823
How to print customer label directly from customer's file? Hits: 6107
How to add a document to a vehicle file? Hits: 6650
How to disable shop supplies for particular job? Hits: 6383
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6252
How to change the date of an invoice? Hits: 7187
How to print customer labels? / Customer report by visits. Hits: 9166
Cancel a payment on an invoice when the end of day is done Hits: 5325
How to change payment method on an invoice before the end of day Hits: 2103
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2614
Reference, who reffered us to you? Hits: 3343
Verbal authorization Hits: 6950
Total invoice search - V7.1 Hits: 6136
How to verify is your period is balanced Hits: 6177
Rental module - V7.1 Hits: 3341
E-mail List report for customers with active e-mail address Hits: 3878
FAQ GEM-CAR Configuration Hits: 10235
FAQ Inventory Hits: 4650
FAQ Cash Register Hits: 3841
FAQ Point of sale (POS) Old Hits: 4080
Analyze report for SMS / text message sent Hits: 9113
On screen signature / activate electronic signature Hits: 9145
How to purchase used vehicle and add it to the inventory? Hits: 6348
How to create special category for used vehicles? Hits: 7550
Suggested purchase list - color code Hits: 6263
How to send text messages from your Shop Management Software Hits: 6097
How to send SMS messages Hits: 3763
How to create SMS templates Hits: 7354
How to activate the SMS function for a particular customer Hits: 5269
Summary of new customers with charts - V7.0 Hits: 3866
Sales analysis report with charts - V7.0 Hits: 4738
Monthly / Yearly sales report with charts - V7.0 Hits: 7758
Monthly sales report by product with charts - V7.0 Hits: 5239
Advertising on invoices - V7.1 Hits: 3767
Sales report by advisor with average and charts Hits: 6194
Sales report by payment method with charts - V7.1 Hits: 6022
Sales report by clerk with charts - V7.1 Hits: 4628
Sales summary report by category with charts - V7.1 Hits: 5077
Get paid anywhere by credit card using your mobile and Square Hits: 5794
Table of content - FAQ Hits: 28216
Managing inactive customers and deleting them - V7.0 Hits: 7307
Display discount on invoice Hits: 9013
Reprint or email an invoice from a work order in the history Hits: 9829
Modify the logo that appears on the packing shipping slip Hits: 6344
Performing a return on a new, guaranteed or defective Hits: 8794
Use the old core option to manage returns Hits: 8077
Configure the supplier check specification template Hits: 6876
Manage car rentals according to the vehicle’s mileage Hits: 6472
Schedule of rental of tools & equipment in your software Hits: 6614
Create a quick list of preferred items to add to an estimate Hits: 3223
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10408
Understanding the different reminder templates to send Hits: 9696
Activate color labels for the customer's line of credit Hits: 8908
How to Activate and Configure the Cash Drawer? Hits: 6437
Modify/reverse a payment method of invoice before end of day Hits: 8264
How to activate the preventative maintenance by model Hits: 7878
How to add money to your cash drawer during the day Hits: 7101
How to use Gift Cards / Rebate / Discount Hits: 7629
Send statements, estimates and invoices to different email Hits: 12694
How to create a category in GEM-CAR Hits: 16025
How to run Teamviewer - Portable ? Hits: 9871
Wired vs Wireless Networking in the Shop Hits: 6320
How to record payments for a supplier paid by VISA and Mastercard Hits: 6237
Updating Service Packs with Windows 8 Hits: 5808
Updating Service Packs with Windows 7 Hits: 6241
Getting ready to install GEM-CAR Hits: 8002
Importing inventory products from Excel or CSV files Hits: 14357
Canadian Tax rate by province Hits: 7673
Minimum System Requirements Hits: 5974
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7217
GEM-MECANIC Hits: 22254
Taxes configuration by customers Hits: 7370
FAQ by Module | GEM-CAR frequently asked questions Hits: 42492
How to transfer a vehicle/car from one customer to another Hits: 9137
How to transfer a vehicle/car from one customer to another Hits: 4377
Billing with insurance deductible and taxes for a customer Hits: 7901
Configuring GEM-CAR with Terminal Server Hits: 6730
DYMO configuration sticker printer for Bar code & key labels Hits: 8134
Print your label for next service: Oil change label software Hits: 12415
Configuration the Zebra printer: Oil change label stickers Hits: 10905
Data from sales report is different for the same date range Hits: 9058
How to handle a customer's bad debts Hits: 7334
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2993
Printing individual labels for barcodes without a logo/price Hits: 7428
Printing water resistant tire labels with a Zebra Hits: 6372
Printing plasticized tire labels with high-strength glue Hits: 3624
Replacement/alternative parts or alternate products Hits: 12239
Management of delivery orders with multiple addresses Hits: 6576
How to create price matrix? / Setup price matrix Hits: 10110
How to send reminder letters with double-window envelopes Hits: 6569
Fold statements so that they fit in window envelopes Hits: 8745
Truck fleet management with preventative maintenance / PEP Hits: 6792
Vehicle file transfer function using the car’s VIN Hits: 7227
Client’s contact information transfer from 411 USA & CANADA Hits: 6561
Used vehicles-cars/exchanges/consignment with financing Hits: 6692
Problems with management of specific duties,environment fees Hits: 6685
How to configure categories with the general ledger / type Hits: 8675
Reasons that affect the Performance by bay/technician report Hits: 6535
Create tire storage codes with different rates and quantity Hits: 6878
How to print a report for a set of items in a kit Hits: 6358
Transferring parts from the NAPA Prolink site causes issues Hits: 6195
Transferring parts that are not in inventory into DAVE / WHI Hits: 6174
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5572
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6885
Pay a supplier invoice via the cash register / petty cash Hits: 9406
How to enter money in the cash register ? Hits: 8129
How to create a cash register Hits: 7736
Manage NSF check cashing : easy steps Hits: 6117
How to print out a list of detailed invoices with the cost price Hits: 3451
How to change the date format on a particular workstation Hits: 5915
How to change the client number Hits: 3648
Purchasing via the POS and core management Hits: 7857
Validate if your customers are loyal : visits and sales Hits: 3933
Analyze activity and sales per department & job type Hits: 6223
Configure the body/text of an estimate email with a signature Hits: 8702
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4825
Reprint an end-of-day report that is printed/closed Hits: 5633
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3435
How to assign a language of correspondence Hits: 6238
How to add a logo in a reminder letter, e.g.: CAA Hits: 9300
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7676
How to reprint a supplier cheque - V6.0 Hits: 2401
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4742
When making purchases, how not to create all the items on inventory ? Hits: 2315
Change the duration that archives are displayed in history Hits: 4393
Activate or close your cash register at the end of the day Hits: 7152
Configuration to memorize parts on a job like an oil change Hits: 6705
How does GEM-CAR calculate the taxes? Hits: 5903
Manage windshield & glass change/installation with insurance Hits: 5928
Validate if the invoice contains the address (send reminder) Hits: 6525
How to know if a preventive maintenance option is activated Hits: 6633
How to know if a job is still pending in the time stamp/punch clock Hits: 6550
Create used-vehicle stock number via the POS Hits: 7312
Management of multiple tax levels for delivery out of area Hits: 5666
How to deactivate the postal code format to enter a zip code Hits: 6332
Analyzing Sales Report: do you have loyal customer? Hits: 5241
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4324
How to print out and analyze your sales reports Hits: 5109
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4652
Can I Send Reminder Emails? Hits: 8019
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3720
How to print out a supplier cheque journal report - V7.0 Hits: 6797
Generate the age of accounts payable by supplier Hits: 7220
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8021
How to reprint a supplier cheque Hits: 5409
Change order position of your bay in the agenda/calendar Hits: 6900
How to export the items in your inventory to Excel or CSV Hits: 6098
Measure the return on sending customer's reminder by email Hits: 4183
How product categories work Hits: 7968
Reprint an end-of-day report that is printed/closed Hits: 3465
Managing insurance deductibles for insurer files Hits: 6292
How to track your customers number of visits and sales ? - V6.0 Hits: 2451
Simply Accounting and Quickbooks transfer Hits: 8163
How to create your logo by yourself Hits: 5852
How to create or add your logo on your estimate or invoice Hits: 6482
How to invert print and display on the display icon Hits: 5826
How to add information faster and easy GEM-PEN Hits: 3698
How to show the subtotal for each job Hits: 5975
How to change taxes: multiple taxes levels management Hits: 7008
Find your SMTP address - complete List Hits: 19762
SMTP List Hits: 6579
Entering previous account statement amounts and balances Hits: 7437
Print the list of tires required for tomorrow’s appointment Hits: 7379
Entering your SMTP address. E-mail estimates and invoices Hits: 7760
Creating tires in inventory, searching for available tires Hits: 8455
Change, add or modify payment methods : direct deposit Hits: 8127
Creating job packages or kits Hits: 8117
Updating the tire retail prices by make/brand or model Hits: 6949
Use national accounts / third party invoicing Hits: 6518
How to configure and print receipts on a coupon printer. Hits: 7859
Activate parts memory on a job: oil change package Hits: 6782
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7010
Map directions to go from the shop to the customer Hits: 7409
Activate automatic OEM preventative maintenance reminder Hits: 7512
How to create and/or change User Names and PW? Hits: 6555
Search for parts sold to a specific customer in history Hits: 4404
How to download the Internet Explorer 11.0 upgrade Hits: 7181
How to change, modify or see the item cost on the POS window Hits: 9076
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4397
How to activate the Truck Tab for customer vehicle data? Hits: 8355
Create and print a new tire storage label from your software Hits: 8994
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6322
How to improve your computer's performance? Hits: 6246
Receive and enter your purchase invoices via the POS Hits: 7524
Invoice a different bill to or a National Account Hits: 6238
Create GL and payment method for an Account to an Account? Hits: 6633
Display inventory location on a shipping slip Hits: 6833
Put a customer on credit block / pending for credit approval Hits: 6544
Canadian Federal Fuel Taxes Hits: 6608
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6803
Canadian & Quebec taxes on fuel and petroleum products Hits: 6747
Specific Duty & recycling fees for new tire are taxable Hits: 6897
My color printer is very slow, I would like buy a faster one Hits: 5504
How do I manage fuel sales in my GEM-CAR software Hits: 9565
My printer prints my reports and documents outside the page margins Hits: 6197
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6297
Receivables in my End of Day report no longer balance Hits: 7209
Little squares or rectangles are showing on my reports Hits: 5829
Send my invoice to the attention of a specific person Hits: 14578
Register a deposit and collect the balance later Hits: 6557
How can I change font in GEM-CAR Hits: 6737
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8675
Invoices and reports are not printing at the correct printer Hits: 6724
How can I add another customer to the same telephone number? Hits: 6697
Transfer French description from CARQUEST’s Weblink Hits: 7005
Your Sales by Sales Rep report is empty Hits: 5212
The accounts receivable code (AR) no longer works Hits: 10048
Reserve on hold parts, materials, tires for an estimate Hits: 6410
How to set discounts or prices for group or fleet accounts Hits: 6749
Change/modify the credit terms or conditions in your invoice Hits: 6952
Enter a default regional area code, city and province/state Hits: 6148
How do I activate and use the Sort key and quick search Hits: 6071
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6930
Change the internet Login information of your tire supplier Hits: 9283
How to assign price levels and link these to parts and tires Hits: 7243
How can a product be automatically linked or associated Hits: 7603
Printing customer labels for promotions or Christmas cards Hits: 7988
How to create Reminders? Hits: 10761
How to configure security levels by user Hits: 7775
How do I change the promotional message on my invoices. Hits: 6354
How do I print labels for the customer monthly statements? Hits: 9217
What Label model should I purchase for barcode printing? Hits: 5618
Block the software from sending a reminder to a customer Hits: 9433
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4288
How do I enter a tax included dollars amount on an item Hits: 2903
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5395
Are there any user manuals or guides available for GEM-CAR? Hits: 6433
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9290
Measuring Production Performance: Technician/Mechanic Hits: 11989
Billing a commercial customer (taxes, insurance & deductible) Hits: 2454
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9269
When selecting a client, the estimates list does not appear Hits: 9123
Change the work order template for inspection, truck, tires Hits: 9656
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1921
Integrate a catalog/price list products Hits: 9457
Modify/adjust cost price in the history /sales reports / POS Hits: 10295
Find a payment from a supplier invoice: report Hits: 1865
FAQ - Tire Storage Software for tire store and distributor Hits: 14158

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