GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 48324
Early suppliers payment discounts of 2% good or bad? Hits: 1973
Top 10 Tips to reduce your inventory of parts Hits: 2002
GEM-BOOKS - Accounting and payroll software Hits: 4171
Change rate/hourly rate by batch or by category Hits: 2557
Robert Thibert wheel software catalog integration Hits: 3428
Create a list of customers to check if someone cancels their appointment ? Hits: 2351
Add a personalized field to a customer file or in the company Hits: 2271
Print a customer list with detail of their vehicle Hits: 2432
Changing the default quantity of a product when adding it to the POS Hits: 2458
Hide / display de quantities on the delivery / packing slip Hits: 2464
GEM-CAR provides free accounting software solutions? Hits: 12303
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4545
Acomba - recommended accounting software Hits: 4578
Quickbooks: accounting software compatible with GEM-CAR Hits: 4700
10.5 Reasons for using the GEM-CAR calendar Hits: 3016
Tax settings : Special configurations Hits: 3441
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4844
How to manage / calculate / generate Administrative Fees ? Hits: 4043
How to export data from CARS to GEM-CAR Hits: 3299
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2989
Set deductible Hits: 3102
Printing the rental agreement Hits: 3190
Fuel sales report Hits: 3359
How to search for an alternative part from the POS Hits: 3449
Set reminder for driver's license renewal Hits: 3416
Show preventative maintenance as a popup in the POS Hits: 3471
Specific duty of tire sales report Hits: 3200
Updating the 9 price level from an Excel file Hits: 3316
Printing colored labels by season Hits: 2973
Creation of linked product as "Specific duty" Hits: 3055
Linking specific duties Hits: 3229
Where to save tire size front and rear in the customer file Hits: 2926
Sales report and statistics Hits: 3191
Searching from the POS for customer by name or other criteria Hits: 3120
How to access main customer information in one click in the POS Hits: 3481
Print timestamp on the invoice Hits: 3675
How to pay a bill using multiple payment modes Hits: 3262
How to access the supplier list from the POS in 1 click Hits: 3103
Setting default GL ledger Hits: 3049
Setting the tax level by supplier Hits: 2890
How to change the time range for invoices displayed in history Hits: 3072
Template for supplier importation Hits: 2940
You don't have Excel, use a CSV file Hits: 4142
How to show all 9 level of pricing in the POS for 1 item Hits: 3317
Configuration of a file with the right column header Hits: 3026
How to set the 9 levels of pricing in the inventory Hits: 3238
How to search for the list of package from the POS Hits: 2856
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3226
How to add a part and a quick tip to add multiple parts Hits: 2922
How to scan the VIN from the punch Hits: 3295
How to add a reminder from the punch Hits: 2996
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2878
Configuration of the color code for the status of a job Hits: 3299
How does the supervisor window work to correct timestamp Hits: 3093
Top 10.5 reasons to use the punch clock Hits: 2785
How to loan money to an employee and keep trace Hits: 2627
How the next visit is planned automatically by the software Hits: 2628
How to see the history of the vehicle from all owners Hits: 2727
How to add an option to the vehicle Hits: 2858
How to add a picture of the car Hits: 3183
How to leave a trace that you have returned tires to the customer Hits: 2603
Used car inventory value Hits: 2660
How to track the cost of a vehicle: purchase and repair Hits: 2672
Printing tire labels using different colors by season Hits: 2520
Selling your shop/garage: ensure a healthy transition Hits: 2356
Tire size list from the storage Hits: 3779
Tire storage value for insurance Hits: 2550
How do I know if a customer has tires in storage Hits: 2352
Tire Storage Configuration Hits: 3041
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2733
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2407
How to add a personalized link Hits: 2436
How to change the back color of the invoice Hits: 2658
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2424
How to access other distributors from the POS: using the right click Hits: 2428
Activate your CARFAX VIN decoder Hits: 3319
Activating Mitchell labor transfer Hits: 3016
Activate your ALL DATA labor transfer from the POS Hits: 2533
How does the search icon works Hits: 2493
How to change the customer’s vehicle on an existing estimate Hits: 4409
How to make a customer tax exempt? Hits: 2238
Automatic spellcheck in GEM-CAR Hits: 2523
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2322
How to use NAPA VIN decoder vs CARFAX Hits: 3265
Internal client configuration for invoices without sales Hits: 3104
How to read tire sizes? Hits: 3750
Punch window report for the payroll Hits: 2303
Use & associate/link an associated product: Specific Duty Hits: 3074
Configuration of the workshop equipment Hits: 2909
Management of steps/status & classification of estimates Hits: 2183
Order note / title to manage promise time Hits: 2334
Configuration of Environmental Management Fee (EMF) Hits: 2788
How to change the default value for oil changes Hits: 2303
How to re-print an already printed / closed end of day report Hits: 2182
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2140
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2667
Add a new internet distributor/supplier for parts catalog Hits: 3186
Connecting multiple users on the same Internet catalogue distributor Hits: 2269
How to manage NSF Hits: 2407
Quickly find an appointment for a customer booking Hits: 2485
Access a UCDA Car Sale Contract Hits: 2328
The Cost Price does not Show in the Point of Sale Hits: 2303
Sales and Purchases in Foreign Currencies - Exchange Hits: 2401
Stock you filter inventory based on make and model not ABC Hits: 2423
List of new customers in a month to sent promotion Hits: 2302
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2365
Configure and use AutoServe1 inspection sheets Hits: 2573
Inventory Transaction: purchases, sold, manual adjustment Hits: 2442
How to return unused products from your inventory Hits: 2467
Partial Payments with Discount to Suppliers Hits: 2346
Quick access to kits from POS Hits: 2743
Adding or creating a barcode to a product Hits: 2627
Use multiple monitor on the cloud using RDP Hits: 2380
History a vehicle vs the history of a customer's vehicle Hits: 3217
Advance Kits for wheels : pros and cons Hits: 2578
The GEM-2D : New wireless barcode reader 2D Hits: 3461
List Oil change label model with or without logo for Zebra Hits: 2454
Label model with barcode for inventory Hits: 2734
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3080
Does GEM-CAR offer a complete accounting software solution ? Hits: 2706
Payroll Software Module : Save Time and Money Hits: 3582
generate automatic purchase order using the minimum quantity Hits: 2967
Set minimum and maximum quantity in a product / inventory Hits: 2864
View a list of item were the stock level is bellow minimum Hits: 2990
How to Configure GEM-LINK? Hits: 2395
Transfer data history from over 100 repair shop software/SMS Hits: 4504
Default label configuration for GEM-CAR barcode size Hits: 2759
Demographic sales report and zip code / postal code structure Hits: 5793
How to delete unused products Hits: 4278
How to generate an inventory report Hits: 2722
How to configure GEM-CAR to use a multi-tray printer Hits: 3151
Export or print out a list of customers emails Hits: 3351
Activate your spell check in GEM-CAR using Windows 10 Hits: 2170
Example of recommended inspections for specific types of jobs Hits: 2704
Re-activate/bring back inspection sheets lost after update Hits: 2749
How to display entry and exit mileage on estimates/invoices Hits: 2787
Double-click in the calendar to expand long notes Hits: 2617
Activate an existing yet inactive tire storage Hits: 2703
Remove outdated estimates Hits: 2649
How to activate your shop's SiriusXM account? Hits: 3796
How to activate and use GEM-SCAN - Version 13 Hits: 3928
First Remote Connection Procedure: Cloud Hits: 2787
How to locate individual customers from your sales report Hits: 2282
How to activate existing but inactive tire storage Hits: 3360
Dispatch module Hits: 2345
Change matrix of groups/items that already are in inventory Hits: 5220
Removing the blank space at the bottom of your invoice Hits: 2493
Automatically schedule jobs in the calendar from punch clock Hits: 2332
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2671
Setting a default printer in Windows 10 Hits: 3085
How to take out a list of tire storage Hits: 4290
How to make end of day of payables Hits: 2796
Associate an inspection report with a job: GEM-WORK Hits: 2965
Hourly labor cost, how to do the math Hits: 2944
Multi-window/screen : open calendar/point of sale and check Hits: 2682
Add overpayment (deposit) as a credit in receivables Hits: 3030
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2403
Taking out an inventory transaction report Hits: 6224
Account receivable analysis and aging report for customers Hits: 3194
How to add a Hybrid or Electric vehicle model Hits: 2590
End of the month procedure Hits: 4498
How to generate a list of customers with upcoming reminders Hits: 2723
Punch Clock : What is the "Stop" button for? Hits: 3474
How to save reports and files from Cloud to your local drive Hits: 3044
How to add kits faster in an estimate Hits: 2783
How to use the fast order feature of Napa Prolink SE Hits: 3789
GEM-CONNECT module : procedures Hits: 2338
Start selling tires online: TireConnect catalog integration Hits: 4839
Tire search Hits: 2888
Validation of QST and GST numbers: It is your responsibility Hits: 13050
How to setup GEM-MONEY Hits: 6362
How to update GEM-CAR Hits: 1933
Procedure to print a vehicle's sale contract Hits: 3890
How to send an e-mail and print an invoice at the same time Hits: 2775
How to configure GEM-CHAT - live chat software in your SMS Hits: 5001
How to set a fixed price on an oil change kit Hits: 3783
Manage NSF and how to put the transaction back in receivable Hits: 3523
Add style and colors to notes and internal memos Hits: 3485
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5768
How to manage different products and job categories Hits: 4996
How to get a customer list with a vehicle Hits: 3572
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3833
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4425
How to find a customer's postal code in the POS (12.0.0) Hits: 3874
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4134
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3568
How to view the POS in full screen (12.0.0) Hits: 4515
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3819
Vehicle importation Hits: 3703
How to change the POS icons Hits: 3853
Email addresses by advisor Hits: 2859
Tire storage tip: printing colored labels Hits: 3420
Change the message at the bottom of account statements Hits: 2959
Why aren't the distributions and sales reports balancing? Hits: 4142
GL configuration by department Hits: 3284
Incorrect inventory tracking, possible causes? Hits: 4074
How to track payment history of a specific customer. Hits: 3367
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4543
Multi-location/Multi-enterprise: configuration & options Hits: 4058
Tax table calculation by province for Canada Hits: 4278
Updating to version 11.0.6 Hits: 3960
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5616
List of Shop Management Software: automated data conversion Hits: 4323
New Internet links available in GEM-LINK Hits: 7527
How to track deleted item Hits: 3944
Select different Invoice model/template: fuel, distribution Hits: 5221
Promotional plastic key chain with bar code to open a file Hits: 5479
How to set up an account with Partstech Hits: 6829
GEM-CARD : Credit Card Processing Program Benefits Hits: 6577
How to calculate the cost of your shop supply and apply it Hits: 4479
Inventory adjustment value to do in your accounting Software Hits: 3390
Looking for an invoice by product number Hits: 3635
How to calculate the cost on a job in an estimate / work order ? Hits: 3639
How to calculate the cost and your margin on the workshop equipment? Hits: 3856
Unblock An Order Hits: 3578
How To Change The Product Code? Hits: 3595
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7669
GEM-CHECK Digital Inspection Module Hits: 4881
Transactions for your accounting software for reconciliation Hits: 10936
Change, hide or display the hourly labor rate on invoices Hits: 10571
Add a job to a quote so it doesn't show in the punch clock Hits: 4025
How to add a new customer? Hits: 7328
How to print out the summary of tax distributions report on purchases? Hits: 3972
How to print in black and white and both sides of paper? Hits: 4633
The power of text messaging (SMS) from GEM-CAR Hits: 7198
How to setup and print your key tags? Hits: 6371
Performance report by work bay / technician and payroll Hits: 7855
How to bill a linked customer (e.g. Insurance)? Hits: 4614
How to link a kit to your tire categories? Hits: 5486
How to update the products price by applying a new matrix? Hits: 4166
How to schedule a long job in the Calendar? Hits: 3654
How to setup and use the card processing terminal? Hits: 4503
How to print a statement with detailed payments? Hits: 5784
How to activate and configure Worldpac SpeedDial? Hits: 9366
How to generate a discount on an account receivable? Hits: 4052
How to setup and use your barcode reader? Hits: 7247
How to change and manage the taxes Hits: 3742
How to change the font size of the legal text on the invoice? Hits: 5350
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5418
Display only available inventory in search results window Hits: 4930
Detailed internal work report Hits: 5531
How to generate a core to return? Hits: 5566
Where to find the local & direct phone lines for Support? Hits: 5151
How to transfer a tire storage to another vehicle? Hits: 7039
Yearly sales report for a product through the Inventory window (New) Hits: 5784
Is the deposit taxable or not, and what is its cost? Hits: 3313
Understanding product types of job/products in inventory V6.0 Hits: 3144
Post a supplier bill with parts used in multiple Work Orders Hits: 3271
How to disconnect a user? Hits: 3387
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4396
How to export Invoicing transactions to TEXT files Hits: 3310
New core tracking system! Hits: 5245
How to disable CARFAX for a specific customer Hits: 5058
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5482
Display an alternate delivery address on the invoice Hits: 5188
Invoice with a past date and limit how far you can go Hits: 3295
What's the visual aid to know that hours have been modified? Hits: 4660
Search customer by plate from the "License" field Hits: 4449
Inventory report by line code (9.1+) Hits: 4373
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4790
The meaning of the color codes in the Point of Sale Hits: 6160
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5123
Promised time : where do we put it in the POS Hits: 3405
How do we know in which bin to place the parts that are received for a job? Hits: 3461
Update 411 in GEM-CAR Hits: 3713
Configuration of General Information Hits: 6825
ML - Sharing History Hits: 7176
FAQ : Managing inventory using Min / Max Hits: 8862
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3477
How to setup and use National Accounts Hits: 5081
Management of National Accounts Hits: 4087
How to use IP address on station(s) to speed up the connection to server? Hits: 4791
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3190
Pay Supplier by Credit Card Hits: 4599
2 free alternatives when you don`t have Excel Hits: 5949
GEM-CAR Hits: 3929
Where to place the license file and what it is? Hits: 4118
How to change a payment method on an invoice before the end of day Hits: 4209
How to connect to the cloud using your tablet or phone Hits: 4528
Setup your SMTP server to send email (change/edit password) Hits: 5739
Age Of Account Transfer or importation of receivable from Excel Hits: 4700
Reformatting accounting aging to import receivable in Excel Hits: 4509
Vehicle Makes and Models Management Hits: 4045
How to add item to drop down menu with no spy glass Hits: 3992
How to print vehicle list by customer? Hits: 3693
How to work with GEM-CAR from home/remote: free option Hits: 10064
Used Car Module: New classification feature added Hits: 6051
How to quickly create an invoice? (5 steps) Hits: 3792
Printing multiple copies of invoices Hits: 7192
Create a kit from the Point of Sale Hits: 5848
How to integrate and use NAPA Prolink SE? Hits: 6511
Term & Condition for GEM-TIRE Hits: 3746
Save a copy of estimates sent by email Hits: 3464
Vehicle down time analysis report Hits: 3772
Actions that cause an unbalanced inventory Hits: 4132
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3997
End of the month procedure for accounting & reporting Hits: 7245
How to export/import customers/suppliers/ from Acomba Hits: 6040
How to share a printer Hits: 3933
When managing utility bills choose: apply taxes or not Hits: 5592
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7082
Top reasons why our customers aren't using a bridge Hits: 10046
Changing the customer of an existing estimate Hits: 3184
How to reprint a supplier cheque Hits: 3428
Search by license plate number with CARFAX Hits: 5595
CARFAX - End user license agreement / Terms and conditions Hits: 4071
Create step / classification of the quote Hits: 4410
How to search a customer by vehicle informations Hits: 6548
How to make a partial payment on a supplier invoice Hits: 6904
How to bill the tax only on the invoice Hits: 6103
How to change a supplier number Hits: 7096
How to merge the vehicles of a customer (with their history) Hits: 8637
Create or modify a bank used for supplier payment Hits: 6596
Set default option automatically Hits: 6796
Set Miles or KM by default Hits: 6803
Print customer aging Hits: 6443
How to create a bloc to manage training / holiday Hits: 7316
Block management in the calendar for training & holiday Hits: 6321
How to configure and link properly your GL accounts? Hits: 6739
How to import GL accounts from excel file? Hits: 7234
How to make a tax only invoice? Hits: 5292
How to create a new product in the POS screen? Hits: 7627
FAQ Acomba Hits: 9384
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9349
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23851
Multi-Location Hits: 7639
FAQ GEM-CLOUD Hits: 8486
FAQ Production Module Hits: 7879
FAQ Transmission Module Hits: 7396
FAQ Automotive Club Hits: 3043
FAQ Automotive Club Module Hits: 8214
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13373
FAQ Hosting Solution Hits: 6428
Retreading Module Hits: 10267
GPS Tracking Hits: 7751
Supplier Importation / Exportation Hits: 2811
FAQ Help Hits: 3944
FAQ Unit cost analysis Hits: 8003
FAQ Truck Management with specific options Hits: 2984
FAQ Government Inspection Hits: 8369
FAQ Distribution Hits: 3711
FAQ Supplier Importation/Exportation Hits: 8105
FAQ Survey Hits: 9489
Fuel Module Configuration Hits: 2948
Creating bank and payment method for supplier payment Hits: 8511
FAQ Customer Importation | Import data from repair shop software Hits: 19574
How to block invoicing if the credit limit is reached? Hits: 3475
FAQ_ Printing Cheque/Check Hits: 10498
Remote Hits: 2856
SMS Benefits and limitation Hits: 6519
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4338
FAQ Reminders Hits: 3566
Reporting Receivables\Payables Hits: 6276
Reporting Sales Hits: 5482
Reporting Customers Hits: 7076
FAQ Invoices Hits: 4791
FAQ Customer Management | GEM-CAR manage customer Hits: 19808
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7296
How to change a customer number / How to merge clients Hits: 7200
AVR. labels for tire storage Hits: 7526
Planning Hits: 2902
End Of Day Hits: 3989
FAQ Special Tire Search by Criteria Hits: 13367
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13806
Tire National Account Management software - HELP Hits: 14480
Tax Management Hits: 7709
FAQ Group Discount Hits: 9159
FAQ Product Importation/exportation Hits: 3217
How to do manual supplier invoice entry? Hits: 5124
Price Matrix Hits: 3491
FAQ Linked Product Hits: 3348
FAQ Oil Change Management Hits: 3852
FAQ Kit Management Hits: 3549
Creating Product Hits: 3704
FAQ configuration of Categories and Type of Categories Hits: 3771
GEM-CLOUD Hits: 3552
List Of Options of the General Information - Option List Hits: 9538
Point of sale general Information Hits: 6915
faq Local Configuration Hits: 8150
FAQ Glass Module Hits: 8716
FAQ Fuel Module Hits: 8596
FAQ Tire Module Hits: 9814
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8176
FAQ Payables Hits: 6228
Configure multiple currencies for supplier purchases Hits: 6009
How to duplicate an invoice Hits: 2994
How to cancel / reverse an invoice Hits: 3368
Reporting Module Hits: 3259
FAQ - Punch Clock Hits: 5692
FAQ Vehicle File Hits: 7170
Verbal Approval Hits: 3354
FAQ Used Car Module Hits: 4407
FAQ Courtesy Car and Rental Software module Hits: 8115
FAQ - Part Return and Core Management Hits: 3760
FAQ - Internet Ordering Hits: 3483
FAQ Signature Pad Hits: 4783
FAQ GEM-WORK Hits: 3873
FAQ Sending Text message / SMS Hits: 3838
Work Order Hits: 3948
FAQ Agenda Hits: 15606
FAQ Quotation / Estimate Hits: 16485
Security Hits: 7965
Reports - End of fiscal year Hits: 5314
How to send / e-mail account statements - Hits: 8414
How to cancel / reverse account receivables payment Hits: 6696
Report: Account payables analysis on specific date Hits: 4185
The punch clock: procedure to put a job on Standby Hits: 6249
Express End of Day : to speed up the process Hits: 6578
GL: General Ledger Chart of Accounts Numbering System Hits: 13493
Example Hits: 3320
How to input a payroll transaction at the end of the month Hits: 6497
Internal note vs memo Hits: 3072
Easy module for national account management and follow up Hits: 6687
Reminders and statements blocked by your e-mail provider Hits: 6865
How to perform " End of day " procedure and why Hits: 7553
Set / assign GL account to a category Hits: 7299
How to create add modify GL account Hits: 7307
How to change the mileage in the vehicle's file? Hits: 7196
IMPORTANT: How to perform a backup of your database? Hits: 8993
How to configure / add / modify personalized links? Hits: 5908
How to change the duration of an appointment in the calendar Hits: 3385
Detailed or summary distribution report of transactions Hits: 6065
How to send your account sattements by e-mail / mail (display and print) Hits: 9214
FAQ Accounting Hits: 12638
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7449
How to set tax rate in the USA Hits: 6463
How to modify your account statement? Hits: 4724
How to configure ZEBRA printer in GEM-CAR? Hits: 6759
How to install ribbon for ZEBRA GX420T ? Hits: 6487
How to setup and use GEM-GLASS? Hits: 4128
How to configure, activate and use shop supplies? Hits: 8522
Refresh button in the punch module. Hits: 7006
How to print customer label directly from customer's file? Hits: 6284
How to add a document to a vehicle file? Hits: 6824
How to disable shop supplies for particular job? Hits: 6537
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6482
How to change the date of an invoice? Hits: 7389
How to print customer labels? / Customer report by visits. Hits: 9468
Cancel a payment on an invoice when the end of day is done Hits: 5526
How to change payment method on an invoice before the end of day Hits: 2268
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2758
Reference, who reffered us to you? Hits: 3457
Verbal authorization Hits: 7126
Total invoice search - V7.1 Hits: 6301
How to verify is your period is balanced Hits: 6369
Rental module - V7.1 Hits: 3475
E-mail List report for customers with active e-mail address Hits: 4028
FAQ GEM-CAR Configuration Hits: 10651
FAQ Inventory Hits: 4927
FAQ Cash Register Hits: 3977
FAQ Point of sale (POS) Old Hits: 4235
Analyze report for SMS / text message sent Hits: 9410
On screen signature / activate electronic signature Hits: 9465
How to purchase used vehicle and add it to the inventory? Hits: 6517
How to create special category for used vehicles? Hits: 7752
Suggested purchase list - color code Hits: 6444
How to send text messages from your Shop Management Software Hits: 6375
How to send SMS messages Hits: 3988
How to create SMS templates Hits: 7546
How to activate the SMS function for a particular customer Hits: 5482
Summary of new customers with charts - V7.0 Hits: 4053
Sales analysis report with charts - V7.0 Hits: 4905
Monthly / Yearly sales report with charts - V7.0 Hits: 7964
Monthly sales report by product with charts - V7.0 Hits: 5437
Advertising on invoices - V7.1 Hits: 3937
Sales report by advisor with average and charts Hits: 6408
Sales report by payment method with charts - V7.1 Hits: 6245
Sales report by clerk with charts - V7.1 Hits: 4812
Sales summary report by category with charts - V7.1 Hits: 5249
Get paid anywhere by credit card using your mobile and Square Hits: 5979
Table of content - FAQ Hits: 28513
Managing inactive customers and deleting them - V7.0 Hits: 7527
Display discount on invoice Hits: 9479
Reprint or email an invoice from a work order in the history Hits: 10395
Modify the logo that appears on the packing shipping slip Hits: 6553
Performing a return on a new, guaranteed or defective Hits: 9125
Use the old core option to manage returns Hits: 8308
Configure the supplier check specification template Hits: 7076
Manage car rentals according to the vehicle’s mileage Hits: 6693
Schedule of rental of tools & equipment in your software Hits: 6899
Create a quick list of preferred items to add to an estimate Hits: 3379
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10855
Understanding the different reminder templates to send Hits: 9989
Activate color labels for the customer's line of credit Hits: 9295
How to Activate and Configure the Cash Drawer? Hits: 6608
Modify/reverse a payment method of invoice before end of day Hits: 8441
How to activate the preventative maintenance by model Hits: 8119
How to add money to your cash drawer during the day Hits: 7288
How to use Gift Cards / Rebate / Discount Hits: 7817
Send statements, estimates and invoices to different email Hits: 13310
How to create a category in GEM-CAR Hits: 16365
How to run Teamviewer - Portable ? Hits: 10213
Wired vs Wireless Networking in the Shop Hits: 6498
How to record payments for a supplier paid by VISA and Mastercard Hits: 6482
Updating Service Packs with Windows 8 Hits: 5944
Updating Service Packs with Windows 7 Hits: 6438
Getting ready to install GEM-CAR Hits: 8189
Importing inventory products from Excel or CSV files Hits: 15210
Canadian Tax rate by province Hits: 8265
Minimum System Requirements Hits: 6312
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7454
GEM-MECANIC Hits: 23208
Taxes configuration by customers Hits: 7577
FAQ by Module | GEM-CAR frequently asked questions Hits: 43844
How to transfer a vehicle/car from one customer to another Hits: 9480
How to transfer a vehicle/car from one customer to another Hits: 4695
Billing with insurance deductible and taxes for a customer Hits: 8130
Configuring GEM-CAR with Terminal Server Hits: 6926
DYMO configuration sticker printer for Bar code & key labels Hits: 8413
Print your label for next service: Oil change label software Hits: 13069
Configuration the Zebra printer: Oil change label stickers Hits: 11262
Data from sales report is different for the same date range Hits: 9393
How to handle a customer's bad debts Hits: 7571
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3152
Printing individual labels for barcodes without a logo/price Hits: 7628
Printing water resistant tire labels with a Zebra Hits: 6611
Printing plasticized tire labels with high-strength glue Hits: 3782
Replacement/alternative parts or alternate products Hits: 12750
Management of delivery orders with multiple addresses Hits: 6765
How to create price matrix? / Setup price matrix Hits: 10564
How to send reminder letters with double-window envelopes Hits: 6710
Fold statements so that they fit in window envelopes Hits: 8945
Truck fleet management with preventative maintenance / PEP Hits: 7018
Vehicle file transfer function using the car’s VIN Hits: 7411
Client’s contact information transfer from 411 USA & CANADA Hits: 6716
Used vehicles-cars/exchanges/consignment with financing Hits: 6876
Problems with management of specific duties,environment fees Hits: 6870
How to configure categories with the general ledger / type Hits: 8861
Reasons that affect the Performance by bay/technician report Hits: 6685
Create tire storage codes with different rates and quantity Hits: 7058
How to print a report for a set of items in a kit Hits: 6532
Transferring parts from the NAPA Prolink site causes issues Hits: 6369
Transferring parts that are not in inventory into DAVE / WHI Hits: 6319
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5758
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7055
Pay a supplier invoice via the cash register / petty cash Hits: 9729
How to enter money in the cash register ? Hits: 8365
How to create a cash register Hits: 7932
Manage NSF check cashing : easy steps Hits: 6289
How to print out a list of detailed invoices with the cost price Hits: 3587
How to change the date format on a particular workstation Hits: 6109
How to change the client number Hits: 3838
Purchasing via the POS and core management Hits: 8064
Validate if your customers are loyal : visits and sales Hits: 4091
Analyze activity and sales per department & job type Hits: 6439
Configure the body/text of an estimate email with a signature Hits: 9024
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4954
Reprint an end-of-day report that is printed/closed Hits: 5798
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3607
How to assign a language of correspondence Hits: 6444
How to add a logo in a reminder letter, e.g.: CAA Hits: 9670
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7876
How to reprint a supplier cheque - V6.0 Hits: 2527
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4885
When making purchases, how not to create all the items on inventory ? Hits: 2443
Change the duration that archives are displayed in history Hits: 4551
Activate or close your cash register at the end of the day Hits: 7445
Configuration to memorize parts on a job like an oil change Hits: 6882
How does GEM-CAR calculate the taxes? Hits: 6063
Manage windshield & glass change/installation with insurance Hits: 6088
Validate if the invoice contains the address (send reminder) Hits: 6657
How to know if a preventive maintenance option is activated Hits: 6796
How to know if a job is still pending in the time stamp/punch clock Hits: 6725
Create used-vehicle stock number via the POS Hits: 7500
Management of multiple tax levels for delivery out of area Hits: 5862
How to deactivate the postal code format to enter a zip code Hits: 6507
Analyzing Sales Report: do you have loyal customer? Hits: 5512
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4477
How to print out and analyze your sales reports Hits: 5247
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4889
Can I Send Reminder Emails? Hits: 8269
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3852
How to print out a supplier cheque journal report - V7.0 Hits: 6952
Generate the age of accounts payable by supplier Hits: 7622
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8300
How to reprint a supplier cheque Hits: 5599
Change order position of your bay in the agenda/calendar Hits: 7399
How to export the items in your inventory to Excel or CSV Hits: 6261
Measure the return on sending customer's reminder by email Hits: 4352
How product categories work Hits: 8288
Reprint an end-of-day report that is printed/closed Hits: 3587
Managing insurance deductibles for insurer files Hits: 6473
How to track your customers number of visits and sales ? - V6.0 Hits: 2599
Simply Accounting and Quickbooks transfer Hits: 8466
How to create your logo by yourself Hits: 6005
How to create or add your logo on your estimate or invoice Hits: 6640
How to invert print and display on the display icon Hits: 5984
How to add information faster and easy GEM-PEN Hits: 3837
How to show the subtotal for each job Hits: 6140
How to change taxes: multiple taxes levels management Hits: 7254
Find your SMTP address - complete List Hits: 20106
SMTP List Hits: 6863
Entering previous account statement amounts and balances Hits: 7629
Print the list of tires required for tomorrow’s appointment Hits: 7570
Entering your SMTP address. E-mail estimates and invoices Hits: 8018
Creating tires in inventory, searching for available tires Hits: 8635
Change, add or modify payment methods : direct deposit Hits: 8348
Creating job packages or kits Hits: 8298
Updating the tire retail prices by make/brand or model Hits: 7130
Use national accounts / third party invoicing Hits: 6672
How to configure and print receipts on a coupon printer. Hits: 8103
Activate parts memory on a job: oil change package Hits: 6951
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7225
Map directions to go from the shop to the customer Hits: 7615
Activate automatic OEM preventative maintenance reminder Hits: 7791
How to create and/or change User Names and PW? Hits: 6726
Search for parts sold to a specific customer in history Hits: 4544
How to download the Internet Explorer 11.0 upgrade Hits: 7331
How to change, modify or see the item cost on the POS window Hits: 9438
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4570
How to activate the Truck Tab for customer vehicle data? Hits: 8646
Create and print a new tire storage label from your software Hits: 9170
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6553
How to improve your computer's performance? Hits: 6510
Receive and enter your purchase invoices via the POS Hits: 7686
Invoice a different bill to or a National Account Hits: 6410
Create GL and payment method for an Account to an Account? Hits: 6827
Display inventory location on a shipping slip Hits: 7031
Put a customer on credit block / pending for credit approval Hits: 6710
Canadian Federal Fuel Taxes Hits: 6792
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6979
Canadian & Quebec taxes on fuel and petroleum products Hits: 6962
Specific Duty & recycling fees for new tire are taxable Hits: 7090
My color printer is very slow, I would like buy a faster one Hits: 5640
How do I manage fuel sales in my GEM-CAR software Hits: 9963
My printer prints my reports and documents outside the page margins Hits: 6368
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6472
Receivables in my End of Day report no longer balance Hits: 7392
Little squares or rectangles are showing on my reports Hits: 5994
Send my invoice to the attention of a specific person Hits: 14735
Register a deposit and collect the balance later Hits: 6714
How can I change font in GEM-CAR Hits: 6927
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8878
Invoices and reports are not printing at the correct printer Hits: 6931
How can I add another customer to the same telephone number? Hits: 6887
Transfer French description from CARQUEST’s Weblink Hits: 7163
Your Sales by Sales Rep report is empty Hits: 5382
The accounts receivable code (AR) no longer works Hits: 10438
Reserve on hold parts, materials, tires for an estimate Hits: 6584
How to set discounts or prices for group or fleet accounts Hits: 6915
Change/modify the credit terms or conditions in your invoice Hits: 7129
Enter a default regional area code, city and province/state Hits: 6297
How do I activate and use the Sort key and quick search Hits: 6227
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7134
Change the internet Login information of your tire supplier Hits: 9557
How to assign price levels and link these to parts and tires Hits: 7451
How can a product be automatically linked or associated Hits: 7765
Printing customer labels for promotions or Christmas cards Hits: 8211
How to create Reminders? Hits: 11079
How to configure security levels by user Hits: 8327
How do I change the promotional message on my invoices. Hits: 6539
How do I print labels for the customer monthly statements? Hits: 9525
What Label model should I purchase for barcode printing? Hits: 5751
Block the software from sending a reminder to a customer Hits: 9809
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4437
How do I enter a tax included dollars amount on an item Hits: 3058
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5676
Are there any user manuals or guides available for GEM-CAR? Hits: 6684
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9640
Measuring Production Performance: Technician/Mechanic Hits: 12320
Billing a commercial customer (taxes, insurance & deductible) Hits: 2701
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9703
When selecting a client, the estimates list does not appear Hits: 9534
Change the work order template for inspection, truck, tires Hits: 10068
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2115
Integrate a catalog/price list products Hits: 9854
Modify/adjust cost price in the history /sales reports / POS Hits: 10803
Find a payment from a supplier invoice: report Hits: 2033
FAQ - Tire Storage Software for tire store and distributor Hits: 14581

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