GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 50549
Early suppliers payment discounts of 2% good or bad? Hits: 2080
Top 10 Tips to reduce your inventory of parts Hits: 2125
GEM-BOOKS - Accounting and payroll software Hits: 4395
Change rate/hourly rate by batch or by category Hits: 2687
Robert Thibert wheel software catalog integration Hits: 3568
Create a list of customers to check if someone cancels their appointment ? Hits: 2452
Add a personalized field to a customer file or in the company Hits: 2363
Print a customer list with detail of their vehicle Hits: 2533
Changing the default quantity of a product when adding it to the POS Hits: 2554
Hide / display de quantities on the delivery / packing slip Hits: 2553
GEM-CAR provides free accounting software solutions? Hits: 12931
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4712
Acomba - recommended accounting software Hits: 4710
Quickbooks: accounting software compatible with GEM-CAR Hits: 4934
10.5 Reasons for using the GEM-CAR calendar Hits: 3128
Tax settings : Special configurations Hits: 3559
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5262
How to manage / calculate / generate Administrative Fees ? Hits: 5699
How to export data from CARS to GEM-CAR Hits: 3404
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3096
Set deductible Hits: 3201
Printing the rental agreement Hits: 3300
Fuel sales report Hits: 3472
How to search for an alternative part from the POS Hits: 3574
Set reminder for driver's license renewal Hits: 3526
Show preventative maintenance as a popup in the POS Hits: 3573
Specific duty of tire sales report Hits: 3317
Updating the 9 price level from an Excel file Hits: 3423
Printing colored labels by season Hits: 3069
Creation of linked product as "Specific duty" Hits: 3166
Linking specific duties Hits: 3334
Where to save tire size front and rear in the customer file Hits: 3032
Sales report and statistics Hits: 3291
Searching from the POS for customer by name or other criteria Hits: 3230
How to access main customer information in one click in the POS Hits: 3592
Print timestamp on the invoice Hits: 3780
How to pay a bill using multiple payment modes Hits: 3375
How to access the supplier list from the POS in 1 click Hits: 3192
Setting default GL ledger Hits: 3156
Setting the tax level by supplier Hits: 2985
How to change the time range for invoices displayed in history Hits: 3188
Template for supplier importation Hits: 3037
You don't have Excel, use a CSV file Hits: 4253
How to show all 9 level of pricing in the POS for 1 item Hits: 3435
Configuration of a file with the right column header Hits: 3126
How to set the 9 levels of pricing in the inventory Hits: 3358
How to search for the list of package from the POS Hits: 2964
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3343
How to add a part and a quick tip to add multiple parts Hits: 3028
How to scan the VIN from the punch Hits: 3401
How to add a reminder from the punch Hits: 3105
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2945
Configuration of the color code for the status of a job Hits: 3397
How does the supervisor window work to correct timestamp Hits: 3182
Top 10.5 reasons to use the punch clock Hits: 2852
How to loan money to an employee and keep trace Hits: 2710
How the next visit is planned automatically by the software Hits: 2717
How to see the history of the vehicle from all owners Hits: 2799
How to add an option to the vehicle Hits: 2930
How to add a picture of the car Hits: 3282
How to leave a trace that you have returned tires to the customer Hits: 2662
Used car inventory value Hits: 2741
How to track the cost of a vehicle: purchase and repair Hits: 2770
Printing tire labels using different colors by season Hits: 2591
Selling your shop/garage: ensure a healthy transition Hits: 2415
Tire size list from the storage Hits: 3874
Tire storage value for insurance Hits: 2627
How do I know if a customer has tires in storage Hits: 2427
Tire Storage Configuration Hits: 3107
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2815
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2483
How to add a personalized link Hits: 2513
How to change the back color of the invoice Hits: 2760
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2497
How to access other distributors from the POS: using the right click Hits: 2510
Activate your CARFAX VIN decoder Hits: 3408
Activating Mitchell labor transfer Hits: 3089
Activate your ALL DATA labor transfer from the POS Hits: 2621
How does the search icon works Hits: 2563
How to change the customer’s vehicle on an existing estimate Hits: 4545
How to make a customer tax exempt? Hits: 2294
Automatic spellcheck in GEM-CAR Hits: 2603
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2402
How to use NAPA VIN decoder vs CARFAX Hits: 3371
Internal client configuration for invoices without sales Hits: 3194
How to read tire sizes? Hits: 3943
Punch window report for the payroll Hits: 2365
Use & associate/link an associated product: Specific Duty Hits: 3153
Configuration of the workshop equipment Hits: 2974
Management of steps/status & classification of estimates Hits: 2232
Order note / title to manage promise time Hits: 2403
Configuration of Environmental Management Fee (EMF) Hits: 2882
How to change the default value for oil changes Hits: 2373
How to re-print an already printed / closed end of day report Hits: 2249
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2191
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2742
Add a new internet distributor/supplier for parts catalog Hits: 3273
Connecting multiple users on the same Internet catalogue distributor Hits: 2340
How to manage NSF Hits: 2477
Quickly find an appointment for a customer booking Hits: 2558
Access a UCDA Car Sale Contract Hits: 2389
The Cost Price does not Show in the Point of Sale Hits: 2359
Sales and Purchases in Foreign Currencies - Exchange Hits: 2464
Stock you filter inventory based on make and model not ABC Hits: 2487
List of new customers in a month to sent promotion Hits: 2362
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2429
Configure and use AutoServe1 inspection sheets Hits: 2629
Inventory Transaction: purchases, sold, manual adjustment Hits: 2502
How to return unused products from your inventory Hits: 2535
Partial Payments with Discount to Suppliers Hits: 2414
Quick access to kits from POS Hits: 2820
Adding or creating a barcode to a product Hits: 2690
Use multiple monitor on the cloud using RDP Hits: 2439
History a vehicle vs the history of a customer's vehicle Hits: 3305
Advance Kits for wheels : pros and cons Hits: 2641
The GEM-2D : New wireless barcode reader 2D Hits: 3585
List Oil change label model with or without logo for Zebra Hits: 2531
Label model with barcode for inventory Hits: 2818
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3147
Does GEM-CAR offer a complete accounting software solution ? Hits: 2771
Payroll Software Module : Save Time and Money Hits: 3707
generate automatic purchase order using the minimum quantity Hits: 3055
Set minimum and maximum quantity in a product / inventory Hits: 2949
View a list of item were the stock level is bellow minimum Hits: 3074
How to Configure GEM-LINK? Hits: 2446
Transfer data history from over 100 repair shop software/SMS Hits: 4681
Default label configuration for GEM-CAR barcode size Hits: 2859
Demographic sales report and zip code / postal code structure Hits: 6227
How to delete unused products Hits: 4366
How to generate an inventory report Hits: 2799
How to configure GEM-CAR to use a multi-tray printer Hits: 3243
Export or print out a list of customers emails Hits: 3444
Activate your spell check in GEM-CAR using Windows 10 Hits: 2244
Example of recommended inspections for specific types of jobs Hits: 2800
Re-activate/bring back inspection sheets lost after update Hits: 2835
How to display entry and exit mileage on estimates/invoices Hits: 2859
Double-click in the calendar to expand long notes Hits: 2698
Activate an existing yet inactive tire storage Hits: 2787
Remove outdated estimates Hits: 2746
How to activate your shop's SiriusXM account? Hits: 3889
How to activate and use GEM-SCAN - Version 13 Hits: 4059
First Remote Connection Procedure: Cloud Hits: 2881
How to locate individual customers from your sales report Hits: 2355
How to activate existing but inactive tire storage Hits: 3495
Dispatch module Hits: 2403
Change matrix of groups/items that already are in inventory Hits: 5427
Removing the blank space at the bottom of your invoice Hits: 2546
Automatically schedule jobs in the calendar from punch clock Hits: 2408
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2751
Setting a default printer in Windows 10 Hits: 3175
How to take out a list of tire storage Hits: 4417
How to make end of day of payables Hits: 2863
Associate an inspection report with a job: GEM-WORK Hits: 3060
Hourly labor cost, how to do the math Hits: 3056
Multi-window/screen : open calendar/point of sale and check Hits: 2761
Add overpayment (deposit) as a credit in receivables Hits: 3112
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2470
Taking out an inventory transaction report Hits: 6398
Account receivable analysis and aging report for customers Hits: 3275
How to add a Hybrid or Electric vehicle model Hits: 2681
End of the month procedure Hits: 4611
How to generate a list of customers with upcoming reminders Hits: 2795
Punch Clock : What is the "Stop" button for? Hits: 3556
How to save reports and files from Cloud to your local drive Hits: 3140
How to add kits faster in an estimate Hits: 2860
How to use the fast order feature of Napa Prolink SE Hits: 3899
GEM-CONNECT module : procedures Hits: 2443
Start selling tires online: TireConnect catalog integration Hits: 4996
Tire search Hits: 2971
Validation of QST and GST numbers: It is your responsibility Hits: 13311
How to setup GEM-MONEY Hits: 6550
How to update GEM-CAR Hits: 1994
Procedure to print a vehicle's sale contract Hits: 4023
How to send an e-mail and print an invoice at the same time Hits: 2846
How to configure GEM-CHAT - live chat software in your SMS Hits: 5118
How to set a fixed price on an oil change kit Hits: 3875
Manage NSF and how to put the transaction back in receivable Hits: 3605
Add style and colors to notes and internal memos Hits: 3590
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5932
How to manage different products and job categories Hits: 5121
How to get a customer list with a vehicle Hits: 3677
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3911
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4534
How to find a customer's postal code in the POS (12.0.0) Hits: 3957
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4207
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3648
How to view the POS in full screen (12.0.0) Hits: 4631
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3887
Vehicle importation Hits: 3781
How to change the POS icons Hits: 3935
Email addresses by advisor Hits: 2925
Tire storage tip: printing colored labels Hits: 3507
Change the message at the bottom of account statements Hits: 3034
Why aren't the distributions and sales reports balancing? Hits: 4257
GL configuration by department Hits: 3349
Incorrect inventory tracking, possible causes? Hits: 4151
How to track payment history of a specific customer. Hits: 3437
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4657
Multi-location/Multi-enterprise: configuration & options Hits: 4145
Tax table calculation by province for Canada Hits: 4355
Updating to version 11.0.6 Hits: 4024
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5694
List of Shop Management Software: automated data conversion Hits: 4396
New Internet links available in GEM-LINK Hits: 7647
How to track deleted item Hits: 4013
Select different Invoice model/template: fuel, distribution Hits: 5295
Promotional plastic key chain with bar code to open a file Hits: 5613
How to set up an account with Partstech Hits: 6989
GEM-CARD : Credit Card Processing Program Benefits Hits: 7155
How to calculate the cost of your shop supply and apply it Hits: 4575
Inventory adjustment value to do in your accounting Software Hits: 3458
Looking for an invoice by product number Hits: 3707
How to calculate the cost on a job in an estimate / work order ? Hits: 3716
How to calculate the cost and your margin on the workshop equipment? Hits: 3933
Unblock An Order Hits: 3649
How To Change The Product Code? Hits: 3674
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7864
GEM-CHECK Digital Inspection Module Hits: 4966
Transactions for your accounting software for reconciliation Hits: 11539
Change, hide or display the hourly labor rate on invoices Hits: 10664
Add a job to a quote so it doesn't show in the punch clock Hits: 4084
How to add a new customer? Hits: 7437
How to print out the summary of tax distributions report on purchases? Hits: 4016
How to print in black and white and both sides of paper? Hits: 4710
The power of text messaging (SMS) from GEM-CAR Hits: 7296
How to setup and print your key tags? Hits: 6473
Performance report by work bay / technician and payroll Hits: 7955
How to bill a linked customer (e.g. Insurance)? Hits: 4692
How to link a kit to your tire categories? Hits: 5570
How to update the products price by applying a new matrix? Hits: 4228
How to schedule a long job in the Calendar? Hits: 3748
How to setup and use the card processing terminal? Hits: 4609
How to print a statement with detailed payments? Hits: 5866
How to activate and configure Worldpac SpeedDial? Hits: 9649
How to generate a discount on an account receivable? Hits: 4129
How to setup and use your barcode reader? Hits: 7380
How to change and manage the taxes Hits: 3806
How to change the font size of the legal text on the invoice? Hits: 5446
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5515
Display only available inventory in search results window Hits: 5014
Detailed internal work report Hits: 5629
How to generate a core to return? Hits: 5681
Where to find the local & direct phone lines for Support? Hits: 5236
How to transfer a tire storage to another vehicle? Hits: 7121
Yearly sales report for a product through the Inventory window (New) Hits: 5856
Is the deposit taxable or not, and what is its cost? Hits: 3384
Understanding product types of job/products in inventory V6.0 Hits: 3206
Post a supplier bill with parts used in multiple Work Orders Hits: 3333
How to disconnect a user? Hits: 3463
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4487
How to export Invoicing transactions to TEXT files Hits: 3380
New core tracking system! Hits: 5331
How to disable CARFAX for a specific customer Hits: 5145
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5565
Display an alternate delivery address on the invoice Hits: 5258
Invoice with a past date and limit how far you can go Hits: 3364
What's the visual aid to know that hours have been modified? Hits: 4732
Search customer by plate from the "License" field Hits: 4523
Inventory report by line code (9.1+) Hits: 4450
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4851
The meaning of the color codes in the Point of Sale Hits: 6233
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5223
Promised time : where do we put it in the POS Hits: 3472
How do we know in which bin to place the parts that are received for a job? Hits: 3523
Update 411 in GEM-CAR Hits: 3769
Configuration of General Information Hits: 6972
ML - Sharing History Hits: 7307
FAQ : Managing inventory using Min / Max Hits: 9011
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3553
How to setup and use National Accounts Hits: 5263
Management of National Accounts Hits: 4152
How to use IP address on station(s) to speed up the connection to server? Hits: 4996
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3245
Pay Supplier by Credit Card Hits: 4675
2 free alternatives when you don`t have Excel Hits: 6056
GEM-CAR Hits: 3998
Where to place the license file and what it is? Hits: 4232
How to change a payment method on an invoice before the end of day Hits: 4277
How to connect to the cloud using your tablet or phone Hits: 4618
Setup your SMTP server to send email (change/edit password) Hits: 5810
Age Of Account Transfer or importation of receivable from Excel Hits: 4795
Reformatting accounting aging to import receivable in Excel Hits: 4593
Vehicle Makes and Models Management Hits: 4182
How to add item to drop down menu with no spy glass Hits: 4069
How to print vehicle list by customer? Hits: 3756
How to work with GEM-CAR from home/remote: free option Hits: 10233
Used Car Module: New classification feature added Hits: 6144
How to quickly create an invoice? (5 steps) Hits: 3854
Printing multiple copies of invoices Hits: 7280
Create a kit from the Point of Sale Hits: 5933
How to integrate and use NAPA Prolink SE? Hits: 6656
Term & Condition for GEM-TIRE Hits: 3822
Save a copy of estimates sent by email Hits: 3524
Vehicle down time analysis report Hits: 3852
Actions that cause an unbalanced inventory Hits: 4203
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4059
End of the month procedure for accounting & reporting Hits: 7354
How to export/import customers/suppliers/ from Acomba Hits: 6126
How to share a printer Hits: 4006
When managing utility bills choose: apply taxes or not Hits: 5689
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7192
Top reasons why our customers aren't using a bridge Hits: 10304
Changing the customer of an existing estimate Hits: 3252
How to reprint a supplier cheque Hits: 3480
Search by license plate number with CARFAX Hits: 5695
CARFAX - End user license agreement / Terms and conditions Hits: 4141
Create step / classification of the quote Hits: 4524
How to search a customer by vehicle informations Hits: 6632
How to make a partial payment on a supplier invoice Hits: 7000
How to bill the tax only on the invoice Hits: 6183
How to change a supplier number Hits: 7196
How to merge the vehicles of a customer (with their history) Hits: 8779
Create or modify a bank used for supplier payment Hits: 6667
Set default option automatically Hits: 6861
Set Miles or KM by default Hits: 6866
Print customer aging Hits: 6517
How to create a bloc to manage training / holiday Hits: 7509
Block management in the calendar for training & holiday Hits: 6412
How to configure and link properly your GL accounts? Hits: 6856
How to import GL accounts from excel file? Hits: 7360
How to make a tax only invoice? Hits: 5379
How to create a new product in the POS screen? Hits: 7734
FAQ Acomba Hits: 9531
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9502
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23991
Multi-Location Hits: 7779
FAQ GEM-CLOUD Hits: 8628
FAQ Production Module Hits: 8010
FAQ Transmission Module Hits: 7540
FAQ Automotive Club Hits: 3143
FAQ Automotive Club Module Hits: 8362
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13465
FAQ Hosting Solution Hits: 6498
Retreading Module Hits: 10398
GPS Tracking Hits: 7884
Supplier Importation / Exportation Hits: 2874
FAQ Help Hits: 4035
FAQ Unit cost analysis Hits: 8139
FAQ Truck Management with specific options Hits: 3064
FAQ Government Inspection Hits: 8507
FAQ Distribution Hits: 3784
FAQ Supplier Importation/Exportation Hits: 8235
FAQ Survey Hits: 9622
Fuel Module Configuration Hits: 3026
Creating bank and payment method for supplier payment Hits: 8636
FAQ Customer Importation | Import data from repair shop software Hits: 19760
How to block invoicing if the credit limit is reached? Hits: 3541
FAQ_ Printing Cheque/Check Hits: 10623
Remote Hits: 2916
SMS Benefits and limitation Hits: 6641
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4466
FAQ Reminders Hits: 3638
Reporting Receivables\Payables Hits: 6408
Reporting Sales Hits: 5610
Reporting Customers Hits: 7199
FAQ Invoices Hits: 4912
FAQ Customer Management | GEM-CAR manage customer Hits: 20001
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7460
How to change a customer number / How to merge clients Hits: 7339
AVR. labels for tire storage Hits: 7601
Planning Hits: 2970
End Of Day Hits: 4058
FAQ Special Tire Search by Criteria Hits: 13482
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13942
Tire National Account Management software - HELP Hits: 14621
Tax Management Hits: 7844
FAQ Group Discount Hits: 9332
FAQ Product Importation/exportation Hits: 3282
How to do manual supplier invoice entry? Hits: 5209
Price Matrix Hits: 3567
FAQ Linked Product Hits: 3416
FAQ Oil Change Management Hits: 3935
FAQ Kit Management Hits: 3629
Creating Product Hits: 3783
FAQ configuration of Categories and Type of Categories Hits: 3847
GEM-CLOUD Hits: 3656
List Of Options of the General Information - Option List Hits: 9727
Point of sale general Information Hits: 7003
faq Local Configuration Hits: 8323
FAQ Glass Module Hits: 8849
FAQ Fuel Module Hits: 8734
FAQ Tire Module Hits: 10016
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8322
FAQ Payables Hits: 6366
Configure multiple currencies for supplier purchases Hits: 6087
How to duplicate an invoice Hits: 3070
How to cancel / reverse an invoice Hits: 3442
Reporting Module Hits: 3320
FAQ - Punch Clock Hits: 5895
FAQ Vehicle File Hits: 7362
Verbal Approval Hits: 3416
FAQ Used Car Module Hits: 4502
FAQ Courtesy Car and Rental Software module Hits: 8257
FAQ - Part Return and Core Management Hits: 3842
FAQ - Internet Ordering Hits: 3574
FAQ Signature Pad Hits: 4881
FAQ GEM-WORK Hits: 3949
FAQ Sending Text message / SMS Hits: 3909
Work Order Hits: 4017
FAQ Agenda Hits: 16081
FAQ Quotation / Estimate Hits: 16952
Security Hits: 8114
Reports - End of fiscal year Hits: 5395
How to send / e-mail account statements - Hits: 8620
How to cancel / reverse account receivables payment Hits: 6778
Report: Account payables analysis on specific date Hits: 4262
The punch clock: procedure to put a job on Standby Hits: 6331
Express End of Day : to speed up the process Hits: 6669
GL: General Ledger Chart of Accounts Numbering System Hits: 13750
Example Hits: 3399
How to input a payroll transaction at the end of the month Hits: 6591
Internal note vs memo Hits: 3152
Easy module for national account management and follow up Hits: 6788
Reminders and statements blocked by your e-mail provider Hits: 6955
How to perform " End of day " procedure and why Hits: 7652
Set / assign GL account to a category Hits: 7418
How to create add modify GL account Hits: 7415
How to change the mileage in the vehicle's file? Hits: 7285
IMPORTANT: How to perform a backup of your database? Hits: 9657
How to configure / add / modify personalized links? Hits: 6010
How to change the duration of an appointment in the calendar Hits: 3455
Detailed or summary distribution report of transactions Hits: 6158
How to send your account sattements by e-mail / mail (display and print) Hits: 9369
FAQ Accounting Hits: 12802
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7554
How to set tax rate in the USA Hits: 6551
How to modify your account statement? Hits: 4796
How to configure ZEBRA printer in GEM-CAR? Hits: 6859
How to install ribbon for ZEBRA GX420T ? Hits: 6596
How to setup and use GEM-GLASS? Hits: 4274
How to configure, activate and use shop supplies? Hits: 8684
Refresh button in the punch module. Hits: 7080
How to print customer label directly from customer's file? Hits: 6375
How to add a document to a vehicle file? Hits: 6899
How to disable shop supplies for particular job? Hits: 6609
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6583
How to change the date of an invoice? Hits: 7480
How to print customer labels? / Customer report by visits. Hits: 9618
Cancel a payment on an invoice when the end of day is done Hits: 5609
How to change payment method on an invoice before the end of day Hits: 2330
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2817
Reference, who reffered us to you? Hits: 3523
Verbal authorization Hits: 7219
Total invoice search - V7.1 Hits: 6386
How to verify is your period is balanced Hits: 6458
Rental module - V7.1 Hits: 3539
E-mail List report for customers with active e-mail address Hits: 4097
FAQ GEM-CAR Configuration Hits: 10878
FAQ Inventory Hits: 5014
FAQ Cash Register Hits: 4056
FAQ Point of sale (POS) Old Hits: 4300
Analyze report for SMS / text message sent Hits: 9552
On screen signature / activate electronic signature Hits: 9590
How to purchase used vehicle and add it to the inventory? Hits: 6609
How to create special category for used vehicles? Hits: 7857
Suggested purchase list - color code Hits: 6524
How to send text messages from your Shop Management Software Hits: 6476
How to send SMS messages Hits: 4056
How to create SMS templates Hits: 7653
How to activate the SMS function for a particular customer Hits: 5577
Summary of new customers with charts - V7.0 Hits: 4130
Sales analysis report with charts - V7.0 Hits: 4983
Monthly / Yearly sales report with charts - V7.0 Hits: 8056
Monthly sales report by product with charts - V7.0 Hits: 5515
Advertising on invoices - V7.1 Hits: 4003
Sales report by advisor with average and charts Hits: 6501
Sales report by payment method with charts - V7.1 Hits: 6346
Sales report by clerk with charts - V7.1 Hits: 4895
Sales summary report by category with charts - V7.1 Hits: 5333
Get paid anywhere by credit card using your mobile and Square Hits: 6061
Table of content - FAQ Hits: 28653
Managing inactive customers and deleting them - V7.0 Hits: 7629
Display discount on invoice Hits: 9692
Reprint or email an invoice from a work order in the history Hits: 10590
Modify the logo that appears on the packing shipping slip Hits: 6659
Performing a return on a new, guaranteed or defective Hits: 9296
Use the old core option to manage returns Hits: 8446
Configure the supplier check specification template Hits: 7177
Manage car rentals according to the vehicle’s mileage Hits: 6790
Schedule of rental of tools & equipment in your software Hits: 7042
Create a quick list of preferred items to add to an estimate Hits: 3441
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 11084
Understanding the different reminder templates to send Hits: 10133
Activate color labels for the customer's line of credit Hits: 9485
How to Activate and Configure the Cash Drawer? Hits: 6696
Modify/reverse a payment method of invoice before end of day Hits: 8522
How to activate the preventative maintenance by model Hits: 8244
How to add money to your cash drawer during the day Hits: 7373
How to use Gift Cards / Rebate / Discount Hits: 7905
Send statements, estimates and invoices to different email Hits: 13618
How to create a category in GEM-CAR Hits: 16527
How to run Teamviewer - Portable ? Hits: 10333
Wired vs Wireless Networking in the Shop Hits: 6585
How to record payments for a supplier paid by VISA and Mastercard Hits: 6581
Updating Service Packs with Windows 8 Hits: 6003
Updating Service Packs with Windows 7 Hits: 6500
Getting ready to install GEM-CAR Hits: 8285
Importing inventory products from Excel or CSV files Hits: 15547
Canadian Tax rate by province Hits: 8386
Minimum System Requirements Hits: 6492
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7555
GEM-MECANIC Hits: 24076
Taxes configuration by customers Hits: 7673
FAQ by Module | GEM-CAR frequently asked questions Hits: 44774
How to transfer a vehicle/car from one customer to another Hits: 9700
How to transfer a vehicle/car from one customer to another Hits: 4840
Billing with insurance deductible and taxes for a customer Hits: 8242
Configuring GEM-CAR with Terminal Server Hits: 7027
DYMO configuration sticker printer for Bar code & key labels Hits: 8537
Print your label for next service: Oil change label software Hits: 13333
Configuration the Zebra printer: Oil change label stickers Hits: 11404
Data from sales report is different for the same date range Hits: 9541
How to handle a customer's bad debts Hits: 7682
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3218
Printing individual labels for barcodes without a logo/price Hits: 7744
Printing water resistant tire labels with a Zebra Hits: 6704
Printing plasticized tire labels with high-strength glue Hits: 3846
Replacement/alternative parts or alternate products Hits: 12954
Management of delivery orders with multiple addresses Hits: 6850
How to create price matrix? / Setup price matrix Hits: 10763
How to send reminder letters with double-window envelopes Hits: 6790
Fold statements so that they fit in window envelopes Hits: 9035
Truck fleet management with preventative maintenance / PEP Hits: 7116
Vehicle file transfer function using the car’s VIN Hits: 7490
Client’s contact information transfer from 411 USA & CANADA Hits: 6785
Used vehicles-cars/exchanges/consignment with financing Hits: 6969
Problems with management of specific duties,environment fees Hits: 6958
How to configure categories with the general ledger / type Hits: 8941
Reasons that affect the Performance by bay/technician report Hits: 6737
Create tire storage codes with different rates and quantity Hits: 7145
How to print a report for a set of items in a kit Hits: 6628
Transferring parts from the NAPA Prolink site causes issues Hits: 6465
Transferring parts that are not in inventory into DAVE / WHI Hits: 6402
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5850
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7129
Pay a supplier invoice via the cash register / petty cash Hits: 9872
How to enter money in the cash register ? Hits: 8481
How to create a cash register Hits: 8017
Manage NSF check cashing : easy steps Hits: 6374
How to print out a list of detailed invoices with the cost price Hits: 3640
How to change the date format on a particular workstation Hits: 6202
How to change the client number Hits: 3921
Purchasing via the POS and core management Hits: 8163
Validate if your customers are loyal : visits and sales Hits: 4162
Analyze activity and sales per department & job type Hits: 6528
Configure the body/text of an estimate email with a signature Hits: 9179
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 5017
Reprint an end-of-day report that is printed/closed Hits: 5874
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3691
How to assign a language of correspondence Hits: 6542
How to add a logo in a reminder letter, e.g.: CAA Hits: 9847
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7988
How to reprint a supplier cheque - V6.0 Hits: 2595
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4945
When making purchases, how not to create all the items on inventory ? Hits: 2500
Change the duration that archives are displayed in history Hits: 4633
Activate or close your cash register at the end of the day Hits: 7580
Configuration to memorize parts on a job like an oil change Hits: 6955
How does GEM-CAR calculate the taxes? Hits: 6127
Manage windshield & glass change/installation with insurance Hits: 6162
Validate if the invoice contains the address (send reminder) Hits: 6727
How to know if a preventive maintenance option is activated Hits: 6889
How to know if a job is still pending in the time stamp/punch clock Hits: 6807
Create used-vehicle stock number via the POS Hits: 7599
Management of multiple tax levels for delivery out of area Hits: 5948
How to deactivate the postal code format to enter a zip code Hits: 6585
Analyzing Sales Report: do you have loyal customer? Hits: 5620
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4542
How to print out and analyze your sales reports Hits: 5332
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4974
Can I Send Reminder Emails? Hits: 8387
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3906
How to print out a supplier cheque journal report - V7.0 Hits: 7040
Generate the age of accounts payable by supplier Hits: 7882
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8431
How to reprint a supplier cheque Hits: 5692
Change order position of your bay in the agenda/calendar Hits: 7630
How to export the items in your inventory to Excel or CSV Hits: 6338
Measure the return on sending customer's reminder by email Hits: 4424
How product categories work Hits: 8453
Reprint an end-of-day report that is printed/closed Hits: 3637
Managing insurance deductibles for insurer files Hits: 6567
How to track your customers number of visits and sales ? - V6.0 Hits: 2656
Simply Accounting and Quickbooks transfer Hits: 8580
How to create your logo by yourself Hits: 6081
How to create or add your logo on your estimate or invoice Hits: 6720
How to invert print and display on the display icon Hits: 6049
How to add information faster and easy GEM-PEN Hits: 3898
How to show the subtotal for each job Hits: 6214
How to change taxes: multiple taxes levels management Hits: 7360
Find your SMTP address - complete List Hits: 20265
SMTP List Hits: 6956
Entering previous account statement amounts and balances Hits: 7720
Print the list of tires required for tomorrow’s appointment Hits: 7650
Entering your SMTP address. E-mail estimates and invoices Hits: 8153
Creating tires in inventory, searching for available tires Hits: 8718
Change, add or modify payment methods : direct deposit Hits: 8457
Creating job packages or kits Hits: 8382
Updating the tire retail prices by make/brand or model Hits: 7217
Use national accounts / third party invoicing Hits: 6745
How to configure and print receipts on a coupon printer. Hits: 8211
Activate parts memory on a job: oil change package Hits: 7019
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7329
Map directions to go from the shop to the customer Hits: 7692
Activate automatic OEM preventative maintenance reminder Hits: 7892
How to create and/or change User Names and PW? Hits: 6805
Search for parts sold to a specific customer in history Hits: 4596
How to download the Internet Explorer 11.0 upgrade Hits: 7407
How to change, modify or see the item cost on the POS window Hits: 9605
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4658
How to activate the Truck Tab for customer vehicle data? Hits: 8789
Create and print a new tire storage label from your software Hits: 9256
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6653
How to improve your computer's performance? Hits: 6616
Receive and enter your purchase invoices via the POS Hits: 7766
Invoice a different bill to or a National Account Hits: 6483
Create GL and payment method for an Account to an Account? Hits: 6920
Display inventory location on a shipping slip Hits: 7133
Put a customer on credit block / pending for credit approval Hits: 6780
Canadian Federal Fuel Taxes Hits: 6865
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7078
Canadian & Quebec taxes on fuel and petroleum products Hits: 7059
Specific Duty & recycling fees for new tire are taxable Hits: 7186
My color printer is very slow, I would like buy a faster one Hits: 5704
How do I manage fuel sales in my GEM-CAR software Hits: 10132
My printer prints my reports and documents outside the page margins Hits: 6449
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6550
Receivables in my End of Day report no longer balance Hits: 7465
Little squares or rectangles are showing on my reports Hits: 6075
Send my invoice to the attention of a specific person Hits: 14827
Register a deposit and collect the balance later Hits: 6799
How can I change font in GEM-CAR Hits: 7023
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8964
Invoices and reports are not printing at the correct printer Hits: 7010
How can I add another customer to the same telephone number? Hits: 6968
Transfer French description from CARQUEST’s Weblink Hits: 7256
Your Sales by Sales Rep report is empty Hits: 5474
The accounts receivable code (AR) no longer works Hits: 10593
Reserve on hold parts, materials, tires for an estimate Hits: 6684
How to set discounts or prices for group or fleet accounts Hits: 6999
Change/modify the credit terms or conditions in your invoice Hits: 7231
Enter a default regional area code, city and province/state Hits: 6375
How do I activate and use the Sort key and quick search Hits: 6304
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7226
Change the internet Login information of your tire supplier Hits: 9665
How to assign price levels and link these to parts and tires Hits: 7550
How can a product be automatically linked or associated Hits: 7842
Printing customer labels for promotions or Christmas cards Hits: 8320
How to create Reminders? Hits: 11243
How to configure security levels by user Hits: 8534
How do I change the promotional message on my invoices. Hits: 6628
How do I print labels for the customer monthly statements? Hits: 9660
What Label model should I purchase for barcode printing? Hits: 5820
Block the software from sending a reminder to a customer Hits: 9962
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4519
How do I enter a tax included dollars amount on an item Hits: 3130
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5798
Are there any user manuals or guides available for GEM-CAR? Hits: 6777
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9765
Measuring Production Performance: Technician/Mechanic Hits: 12455
Billing a commercial customer (taxes, insurance & deductible) Hits: 2778
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9879
When selecting a client, the estimates list does not appear Hits: 9723
Change the work order template for inspection, truck, tires Hits: 10227
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2171
Integrate a catalog/price list products Hits: 9986
Modify/adjust cost price in the history /sales reports / POS Hits: 11013
Find a payment from a supplier invoice: report Hits: 2107
FAQ - Tire Storage Software for tire store and distributor Hits: 14787

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