GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 49306
Early suppliers payment discounts of 2% good or bad? Hits: 2032
Top 10 Tips to reduce your inventory of parts Hits: 2066
GEM-BOOKS - Accounting and payroll software Hits: 4317
Change rate/hourly rate by batch or by category Hits: 2634
Robert Thibert wheel software catalog integration Hits: 3503
Create a list of customers to check if someone cancels their appointment ? Hits: 2406
Add a personalized field to a customer file or in the company Hits: 2322
Print a customer list with detail of their vehicle Hits: 2490
Changing the default quantity of a product when adding it to the POS Hits: 2511
Hide / display de quantities on the delivery / packing slip Hits: 2514
GEM-CAR provides free accounting software solutions? Hits: 12725
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4641
Acomba - recommended accounting software Hits: 4645
Quickbooks: accounting software compatible with GEM-CAR Hits: 4868
10.5 Reasons for using the GEM-CAR calendar Hits: 3083
Tax settings : Special configurations Hits: 3509
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5175
How to manage / calculate / generate Administrative Fees ? Hits: 5631
How to export data from CARS to GEM-CAR Hits: 3348
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3047
Set deductible Hits: 3153
Printing the rental agreement Hits: 3244
Fuel sales report Hits: 3420
How to search for an alternative part from the POS Hits: 3520
Set reminder for driver's license renewal Hits: 3475
Show preventative maintenance as a popup in the POS Hits: 3529
Specific duty of tire sales report Hits: 3267
Updating the 9 price level from an Excel file Hits: 3372
Printing colored labels by season Hits: 3029
Creation of linked product as "Specific duty" Hits: 3113
Linking specific duties Hits: 3289
Where to save tire size front and rear in the customer file Hits: 2982
Sales report and statistics Hits: 3242
Searching from the POS for customer by name or other criteria Hits: 3189
How to access main customer information in one click in the POS Hits: 3547
Print timestamp on the invoice Hits: 3730
How to pay a bill using multiple payment modes Hits: 3321
How to access the supplier list from the POS in 1 click Hits: 3153
Setting default GL ledger Hits: 3106
Setting the tax level by supplier Hits: 2942
How to change the time range for invoices displayed in history Hits: 3134
Template for supplier importation Hits: 2995
You don't have Excel, use a CSV file Hits: 4204
How to show all 9 level of pricing in the POS for 1 item Hits: 3383
Configuration of a file with the right column header Hits: 3078
How to set the 9 levels of pricing in the inventory Hits: 3300
How to search for the list of package from the POS Hits: 2919
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3298
How to add a part and a quick tip to add multiple parts Hits: 2975
How to scan the VIN from the punch Hits: 3348
How to add a reminder from the punch Hits: 3036
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2913
Configuration of the color code for the status of a job Hits: 3351
How does the supervisor window work to correct timestamp Hits: 3133
Top 10.5 reasons to use the punch clock Hits: 2822
How to loan money to an employee and keep trace Hits: 2674
How the next visit is planned automatically by the software Hits: 2674
How to see the history of the vehicle from all owners Hits: 2762
How to add an option to the vehicle Hits: 2896
How to add a picture of the car Hits: 3233
How to leave a trace that you have returned tires to the customer Hits: 2632
Used car inventory value Hits: 2708
How to track the cost of a vehicle: purchase and repair Hits: 2722
Printing tire labels using different colors by season Hits: 2557
Selling your shop/garage: ensure a healthy transition Hits: 2388
Tire size list from the storage Hits: 3827
Tire storage value for insurance Hits: 2586
How do I know if a customer has tires in storage Hits: 2389
Tire Storage Configuration Hits: 3077
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2778
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2441
How to add a personalized link Hits: 2475
How to change the back color of the invoice Hits: 2696
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2464
How to access other distributors from the POS: using the right click Hits: 2465
Activate your CARFAX VIN decoder Hits: 3374
Activating Mitchell labor transfer Hits: 3056
Activate your ALL DATA labor transfer from the POS Hits: 2578
How does the search icon works Hits: 2531
How to change the customer’s vehicle on an existing estimate Hits: 4480
How to make a customer tax exempt? Hits: 2264
Automatic spellcheck in GEM-CAR Hits: 2570
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2366
How to use NAPA VIN decoder vs CARFAX Hits: 3320
Internal client configuration for invoices without sales Hits: 3151
How to read tire sizes? Hits: 3818
Punch window report for the payroll Hits: 2337
Use & associate/link an associated product: Specific Duty Hits: 3120
Configuration of the workshop equipment Hits: 2942
Management of steps/status & classification of estimates Hits: 2208
Order note / title to manage promise time Hits: 2371
Configuration of Environmental Management Fee (EMF) Hits: 2835
How to change the default value for oil changes Hits: 2341
How to re-print an already printed / closed end of day report Hits: 2217
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2167
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2709
Add a new internet distributor/supplier for parts catalog Hits: 3236
Connecting multiple users on the same Internet catalogue distributor Hits: 2312
How to manage NSF Hits: 2449
Quickly find an appointment for a customer booking Hits: 2528
Access a UCDA Car Sale Contract Hits: 2360
The Cost Price does not Show in the Point of Sale Hits: 2333
Sales and Purchases in Foreign Currencies - Exchange Hits: 2434
Stock you filter inventory based on make and model not ABC Hits: 2458
List of new customers in a month to sent promotion Hits: 2334
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2406
Configure and use AutoServe1 inspection sheets Hits: 2604
Inventory Transaction: purchases, sold, manual adjustment Hits: 2478
How to return unused products from your inventory Hits: 2507
Partial Payments with Discount to Suppliers Hits: 2380
Quick access to kits from POS Hits: 2788
Adding or creating a barcode to a product Hits: 2661
Use multiple monitor on the cloud using RDP Hits: 2415
History a vehicle vs the history of a customer's vehicle Hits: 3265
Advance Kits for wheels : pros and cons Hits: 2612
The GEM-2D : New wireless barcode reader 2D Hits: 3530
List Oil change label model with or without logo for Zebra Hits: 2493
Label model with barcode for inventory Hits: 2782
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3112
Does GEM-CAR offer a complete accounting software solution ? Hits: 2741
Payroll Software Module : Save Time and Money Hits: 3653
generate automatic purchase order using the minimum quantity Hits: 3017
Set minimum and maximum quantity in a product / inventory Hits: 2914
View a list of item were the stock level is bellow minimum Hits: 3044
How to Configure GEM-LINK? Hits: 2428
Transfer data history from over 100 repair shop software/SMS Hits: 4614
Default label configuration for GEM-CAR barcode size Hits: 2811
Demographic sales report and zip code / postal code structure Hits: 6123
How to delete unused products Hits: 4325
How to generate an inventory report Hits: 2767
How to configure GEM-CAR to use a multi-tray printer Hits: 3202
Export or print out a list of customers emails Hits: 3394
Activate your spell check in GEM-CAR using Windows 10 Hits: 2211
Example of recommended inspections for specific types of jobs Hits: 2748
Re-activate/bring back inspection sheets lost after update Hits: 2793
How to display entry and exit mileage on estimates/invoices Hits: 2819
Double-click in the calendar to expand long notes Hits: 2663
Activate an existing yet inactive tire storage Hits: 2744
Remove outdated estimates Hits: 2702
How to activate your shop's SiriusXM account? Hits: 3841
How to activate and use GEM-SCAN - Version 13 Hits: 3997
First Remote Connection Procedure: Cloud Hits: 2843
How to locate individual customers from your sales report Hits: 2322
How to activate existing but inactive tire storage Hits: 3435
Dispatch module Hits: 2372
Change matrix of groups/items that already are in inventory Hits: 5312
Removing the blank space at the bottom of your invoice Hits: 2525
Automatically schedule jobs in the calendar from punch clock Hits: 2372
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2715
Setting a default printer in Windows 10 Hits: 3129
How to take out a list of tire storage Hits: 4360
How to make end of day of payables Hits: 2829
Associate an inspection report with a job: GEM-WORK Hits: 3015
Hourly labor cost, how to do the math Hits: 3014
Multi-window/screen : open calendar/point of sale and check Hits: 2727
Add overpayment (deposit) as a credit in receivables Hits: 3079
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2442
Taking out an inventory transaction report Hits: 6325
Account receivable analysis and aging report for customers Hits: 3242
How to add a Hybrid or Electric vehicle model Hits: 2642
End of the month procedure Hits: 4564
How to generate a list of customers with upcoming reminders Hits: 2770
Punch Clock : What is the "Stop" button for? Hits: 3521
How to save reports and files from Cloud to your local drive Hits: 3096
How to add kits faster in an estimate Hits: 2823
How to use the fast order feature of Napa Prolink SE Hits: 3846
GEM-CONNECT module : procedures Hits: 2389
Start selling tires online: TireConnect catalog integration Hits: 4918
Tire search Hits: 2928
Validation of QST and GST numbers: It is your responsibility Hits: 13210
How to setup GEM-MONEY Hits: 6473
How to update GEM-CAR Hits: 1980
Procedure to print a vehicle's sale contract Hits: 3960
How to send an e-mail and print an invoice at the same time Hits: 2813
How to configure GEM-CHAT - live chat software in your SMS Hits: 5060
How to set a fixed price on an oil change kit Hits: 3839
Manage NSF and how to put the transaction back in receivable Hits: 3575
Add style and colors to notes and internal memos Hits: 3543
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5863
How to manage different products and job categories Hits: 5058
How to get a customer list with a vehicle Hits: 3628
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3877
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4481
How to find a customer's postal code in the POS (12.0.0) Hits: 3922
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4169
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3614
How to view the POS in full screen (12.0.0) Hits: 4581
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3855
Vehicle importation Hits: 3746
How to change the POS icons Hits: 3901
Email addresses by advisor Hits: 2895
Tire storage tip: printing colored labels Hits: 3459
Change the message at the bottom of account statements Hits: 3005
Why aren't the distributions and sales reports balancing? Hits: 4203
GL configuration by department Hits: 3322
Incorrect inventory tracking, possible causes? Hits: 4115
How to track payment history of a specific customer. Hits: 3406
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4606
Multi-location/Multi-enterprise: configuration & options Hits: 4108
Tax table calculation by province for Canada Hits: 4329
Updating to version 11.0.6 Hits: 3996
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5661
List of Shop Management Software: automated data conversion Hits: 4354
New Internet links available in GEM-LINK Hits: 7589
How to track deleted item Hits: 3987
Select different Invoice model/template: fuel, distribution Hits: 5261
Promotional plastic key chain with bar code to open a file Hits: 5565
How to set up an account with Partstech Hits: 6912
GEM-CARD : Credit Card Processing Program Benefits Hits: 7080
How to calculate the cost of your shop supply and apply it Hits: 4527
Inventory adjustment value to do in your accounting Software Hits: 3428
Looking for an invoice by product number Hits: 3684
How to calculate the cost on a job in an estimate / work order ? Hits: 3685
How to calculate the cost and your margin on the workshop equipment? Hits: 3895
Unblock An Order Hits: 3617
How To Change The Product Code? Hits: 3636
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7777
GEM-CHECK Digital Inspection Module Hits: 4921
Transactions for your accounting software for reconciliation Hits: 11285
Change, hide or display the hourly labor rate on invoices Hits: 10613
Add a job to a quote so it doesn't show in the punch clock Hits: 4059
How to add a new customer? Hits: 7387
How to print out the summary of tax distributions report on purchases? Hits: 3996
How to print in black and white and both sides of paper? Hits: 4675
The power of text messaging (SMS) from GEM-CAR Hits: 7261
How to setup and print your key tags? Hits: 6430
Performance report by work bay / technician and payroll Hits: 7908
How to bill a linked customer (e.g. Insurance)? Hits: 4658
How to link a kit to your tire categories? Hits: 5537
How to update the products price by applying a new matrix? Hits: 4199
How to schedule a long job in the Calendar? Hits: 3710
How to setup and use the card processing terminal? Hits: 4560
How to print a statement with detailed payments? Hits: 5824
How to activate and configure Worldpac SpeedDial? Hits: 9501
How to generate a discount on an account receivable? Hits: 4096
How to setup and use your barcode reader? Hits: 7324
How to change and manage the taxes Hits: 3776
How to change the font size of the legal text on the invoice? Hits: 5405
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5472
Display only available inventory in search results window Hits: 4978
Detailed internal work report Hits: 5584
How to generate a core to return? Hits: 5612
Where to find the local & direct phone lines for Support? Hits: 5199
How to transfer a tire storage to another vehicle? Hits: 7083
Yearly sales report for a product through the Inventory window (New) Hits: 5821
Is the deposit taxable or not, and what is its cost? Hits: 3353
Understanding product types of job/products in inventory V6.0 Hits: 3176
Post a supplier bill with parts used in multiple Work Orders Hits: 3305
How to disconnect a user? Hits: 3432
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4436
How to export Invoicing transactions to TEXT files Hits: 3353
New core tracking system! Hits: 5292
How to disable CARFAX for a specific customer Hits: 5109
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5536
Display an alternate delivery address on the invoice Hits: 5230
Invoice with a past date and limit how far you can go Hits: 3331
What's the visual aid to know that hours have been modified? Hits: 4703
Search customer by plate from the "License" field Hits: 4494
Inventory report by line code (9.1+) Hits: 4418
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4827
The meaning of the color codes in the Point of Sale Hits: 6199
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5180
Promised time : where do we put it in the POS Hits: 3446
How do we know in which bin to place the parts that are received for a job? Hits: 3495
Update 411 in GEM-CAR Hits: 3745
Configuration of General Information Hits: 6896
ML - Sharing History Hits: 7239
FAQ : Managing inventory using Min / Max Hits: 8940
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3523
How to setup and use National Accounts Hits: 5175
Management of National Accounts Hits: 4121
How to use IP address on station(s) to speed up the connection to server? Hits: 4947
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3220
Pay Supplier by Credit Card Hits: 4641
2 free alternatives when you don`t have Excel Hits: 6013
GEM-CAR Hits: 3968
Where to place the license file and what it is? Hits: 4193
How to change a payment method on an invoice before the end of day Hits: 4248
How to connect to the cloud using your tablet or phone Hits: 4576
Setup your SMTP server to send email (change/edit password) Hits: 5771
Age Of Account Transfer or importation of receivable from Excel Hits: 4755
Reformatting accounting aging to import receivable in Excel Hits: 4558
Vehicle Makes and Models Management Hits: 4118
How to add item to drop down menu with no spy glass Hits: 4036
How to print vehicle list by customer? Hits: 3736
How to work with GEM-CAR from home/remote: free option Hits: 10168
Used Car Module: New classification feature added Hits: 6097
How to quickly create an invoice? (5 steps) Hits: 3831
Printing multiple copies of invoices Hits: 7237
Create a kit from the Point of Sale Hits: 5897
How to integrate and use NAPA Prolink SE? Hits: 6593
Term & Condition for GEM-TIRE Hits: 3789
Save a copy of estimates sent by email Hits: 3493
Vehicle down time analysis report Hits: 3819
Actions that cause an unbalanced inventory Hits: 4177
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4031
End of the month procedure for accounting & reporting Hits: 7305
How to export/import customers/suppliers/ from Acomba Hits: 6087
How to share a printer Hits: 3972
When managing utility bills choose: apply taxes or not Hits: 5646
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7139
Top reasons why our customers aren't using a bridge Hits: 10222
Changing the customer of an existing estimate Hits: 3222
How to reprint a supplier cheque Hits: 3456
Search by license plate number with CARFAX Hits: 5637
CARFAX - End user license agreement / Terms and conditions Hits: 4106
Create step / classification of the quote Hits: 4467
How to search a customer by vehicle informations Hits: 6598
How to make a partial payment on a supplier invoice Hits: 6957
How to bill the tax only on the invoice Hits: 6151
How to change a supplier number Hits: 7154
How to merge the vehicles of a customer (with their history) Hits: 8707
Create or modify a bank used for supplier payment Hits: 6634
Set default option automatically Hits: 6836
Set Miles or KM by default Hits: 6842
Print customer aging Hits: 6489
How to create a bloc to manage training / holiday Hits: 7415
Block management in the calendar for training & holiday Hits: 6367
How to configure and link properly your GL accounts? Hits: 6815
How to import GL accounts from excel file? Hits: 7315
How to make a tax only invoice? Hits: 5342
How to create a new product in the POS screen? Hits: 7688
FAQ Acomba Hits: 9458
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9429
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23924
Multi-Location Hits: 7709
FAQ GEM-CLOUD Hits: 8555
FAQ Production Module Hits: 7943
FAQ Transmission Module Hits: 7471
FAQ Automotive Club Hits: 3098
FAQ Automotive Club Module Hits: 8290
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13428
FAQ Hosting Solution Hits: 6466
Retreading Module Hits: 10338
GPS Tracking Hits: 7817
Supplier Importation / Exportation Hits: 2848
FAQ Help Hits: 3994
FAQ Unit cost analysis Hits: 8077
FAQ Truck Management with specific options Hits: 3031
FAQ Government Inspection Hits: 8444
FAQ Distribution Hits: 3759
FAQ Supplier Importation/Exportation Hits: 8167
FAQ Survey Hits: 9560
Fuel Module Configuration Hits: 2987
Creating bank and payment method for supplier payment Hits: 8571
FAQ Customer Importation | Import data from repair shop software Hits: 19688
How to block invoicing if the credit limit is reached? Hits: 3515
FAQ_ Printing Cheque/Check Hits: 10563
Remote Hits: 2890
SMS Benefits and limitation Hits: 6595
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4401
FAQ Reminders Hits: 3605
Reporting Receivables\Payables Hits: 6340
Reporting Sales Hits: 5547
Reporting Customers Hits: 7141
FAQ Invoices Hits: 4844
FAQ Customer Management | GEM-CAR manage customer Hits: 19913
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7390
How to change a customer number / How to merge clients Hits: 7265
AVR. labels for tire storage Hits: 7562
Planning Hits: 2940
End Of Day Hits: 4025
FAQ Special Tire Search by Criteria Hits: 13428
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13877
Tire National Account Management software - HELP Hits: 14556
Tax Management Hits: 7774
FAQ Group Discount Hits: 9257
FAQ Product Importation/exportation Hits: 3254
How to do manual supplier invoice entry? Hits: 5169
Price Matrix Hits: 3535
FAQ Linked Product Hits: 3389
FAQ Oil Change Management Hits: 3888
FAQ Kit Management Hits: 3590
Creating Product Hits: 3749
FAQ configuration of Categories and Type of Categories Hits: 3813
GEM-CLOUD Hits: 3603
List Of Options of the General Information - Option List Hits: 9619
Point of sale general Information Hits: 6962
faq Local Configuration Hits: 8227
FAQ Glass Module Hits: 8775
FAQ Fuel Module Hits: 8659
FAQ Tire Module Hits: 9935
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8249
FAQ Payables Hits: 6300
Configure multiple currencies for supplier purchases Hits: 6052
How to duplicate an invoice Hits: 3038
How to cancel / reverse an invoice Hits: 3408
Reporting Module Hits: 3294
FAQ - Punch Clock Hits: 5787
FAQ Vehicle File Hits: 7267
Verbal Approval Hits: 3389
FAQ Used Car Module Hits: 4457
FAQ Courtesy Car and Rental Software module Hits: 8181
FAQ - Part Return and Core Management Hits: 3807
FAQ - Internet Ordering Hits: 3536
FAQ Signature Pad Hits: 4840
FAQ GEM-WORK Hits: 3912
FAQ Sending Text message / SMS Hits: 3879
Work Order Hits: 3982
FAQ Agenda Hits: 15840
FAQ Quotation / Estimate Hits: 16726
Security Hits: 8037
Reports - End of fiscal year Hits: 5361
How to send / e-mail account statements - Hits: 8528
How to cancel / reverse account receivables payment Hits: 6744
Report: Account payables analysis on specific date Hits: 4236
The punch clock: procedure to put a job on Standby Hits: 6290
Express End of Day : to speed up the process Hits: 6630
GL: General Ledger Chart of Accounts Numbering System Hits: 13648
Example Hits: 3368
How to input a payroll transaction at the end of the month Hits: 6546
Internal note vs memo Hits: 3116
Easy module for national account management and follow up Hits: 6733
Reminders and statements blocked by your e-mail provider Hits: 6904
How to perform " End of day " procedure and why Hits: 7609
Set / assign GL account to a category Hits: 7369
How to create add modify GL account Hits: 7367
How to change the mileage in the vehicle's file? Hits: 7246
IMPORTANT: How to perform a backup of your database? Hits: 9588
How to configure / add / modify personalized links? Hits: 5977
How to change the duration of an appointment in the calendar Hits: 3422
Detailed or summary distribution report of transactions Hits: 6129
How to send your account sattements by e-mail / mail (display and print) Hits: 9316
FAQ Accounting Hits: 12707
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7502
How to set tax rate in the USA Hits: 6513
How to modify your account statement? Hits: 4764
How to configure ZEBRA printer in GEM-CAR? Hits: 6816
How to install ribbon for ZEBRA GX420T ? Hits: 6548
How to setup and use GEM-GLASS? Hits: 4231
How to configure, activate and use shop supplies? Hits: 8632
Refresh button in the punch module. Hits: 7040
How to print customer label directly from customer's file? Hits: 6333
How to add a document to a vehicle file? Hits: 6864
How to disable shop supplies for particular job? Hits: 6574
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6535
How to change the date of an invoice? Hits: 7441
How to print customer labels? / Customer report by visits. Hits: 9560
Cancel a payment on an invoice when the end of day is done Hits: 5570
How to change payment method on an invoice before the end of day Hits: 2305
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2788
Reference, who reffered us to you? Hits: 3496
Verbal authorization Hits: 7182
Total invoice search - V7.1 Hits: 6352
How to verify is your period is balanced Hits: 6424
Rental module - V7.1 Hits: 3512
E-mail List report for customers with active e-mail address Hits: 4069
FAQ GEM-CAR Configuration Hits: 10766
FAQ Inventory Hits: 4973
FAQ Cash Register Hits: 4024
FAQ Point of sale (POS) Old Hits: 4272
Analyze report for SMS / text message sent Hits: 9479
On screen signature / activate electronic signature Hits: 9531
How to purchase used vehicle and add it to the inventory? Hits: 6567
How to create special category for used vehicles? Hits: 7806
Suggested purchase list - color code Hits: 6485
How to send text messages from your Shop Management Software Hits: 6435
How to send SMS messages Hits: 4024
How to create SMS templates Hits: 7611
How to activate the SMS function for a particular customer Hits: 5543
Summary of new customers with charts - V7.0 Hits: 4098
Sales analysis report with charts - V7.0 Hits: 4952
Monthly / Yearly sales report with charts - V7.0 Hits: 8019
Monthly sales report by product with charts - V7.0 Hits: 5487
Advertising on invoices - V7.1 Hits: 3978
Sales report by advisor with average and charts Hits: 6461
Sales report by payment method with charts - V7.1 Hits: 6308
Sales report by clerk with charts - V7.1 Hits: 4863
Sales summary report by category with charts - V7.1 Hits: 5297
Get paid anywhere by credit card using your mobile and Square Hits: 6025
Table of content - FAQ Hits: 28584
Managing inactive customers and deleting them - V7.0 Hits: 7583
Display discount on invoice Hits: 9603
Reprint or email an invoice from a work order in the history Hits: 10505
Modify the logo that appears on the packing shipping slip Hits: 6611
Performing a return on a new, guaranteed or defective Hits: 9205
Use the old core option to manage returns Hits: 8379
Configure the supplier check specification template Hits: 7127
Manage car rentals according to the vehicle’s mileage Hits: 6747
Schedule of rental of tools & equipment in your software Hits: 6975
Create a quick list of preferred items to add to an estimate Hits: 3414
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10988
Understanding the different reminder templates to send Hits: 10066
Activate color labels for the customer's line of credit Hits: 9412
How to Activate and Configure the Cash Drawer? Hits: 6651
Modify/reverse a payment method of invoice before end of day Hits: 8485
How to activate the preventative maintenance by model Hits: 8191
How to add money to your cash drawer during the day Hits: 7334
How to use Gift Cards / Rebate / Discount Hits: 7867
Send statements, estimates and invoices to different email Hits: 13460
How to create a category in GEM-CAR Hits: 16464
How to run Teamviewer - Portable ? Hits: 10280
Wired vs Wireless Networking in the Shop Hits: 6547
How to record payments for a supplier paid by VISA and Mastercard Hits: 6529
Updating Service Packs with Windows 8 Hits: 5974
Updating Service Packs with Windows 7 Hits: 6472
Getting ready to install GEM-CAR Hits: 8232
Importing inventory products from Excel or CSV files Hits: 15412
Canadian Tax rate by province Hits: 8339
Minimum System Requirements Hits: 6400
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7502
GEM-MECANIC Hits: 23679
Taxes configuration by customers Hits: 7630
FAQ by Module | GEM-CAR frequently asked questions Hits: 44345
How to transfer a vehicle/car from one customer to another Hits: 9608
How to transfer a vehicle/car from one customer to another Hits: 4767
Billing with insurance deductible and taxes for a customer Hits: 8186
Configuring GEM-CAR with Terminal Server Hits: 6977
DYMO configuration sticker printer for Bar code & key labels Hits: 8485
Print your label for next service: Oil change label software Hits: 13225
Configuration the Zebra printer: Oil change label stickers Hits: 11337
Data from sales report is different for the same date range Hits: 9477
How to handle a customer's bad debts Hits: 7633
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3189
Printing individual labels for barcodes without a logo/price Hits: 7686
Printing water resistant tire labels with a Zebra Hits: 6663
Printing plasticized tire labels with high-strength glue Hits: 3818
Replacement/alternative parts or alternate products Hits: 12857
Management of delivery orders with multiple addresses Hits: 6809
How to create price matrix? / Setup price matrix Hits: 10693
How to send reminder letters with double-window envelopes Hits: 6754
Fold statements so that they fit in window envelopes Hits: 8997
Truck fleet management with preventative maintenance / PEP Hits: 7066
Vehicle file transfer function using the car’s VIN Hits: 7456
Client’s contact information transfer from 411 USA & CANADA Hits: 6755
Used vehicles-cars/exchanges/consignment with financing Hits: 6926
Problems with management of specific duties,environment fees Hits: 6916
How to configure categories with the general ledger / type Hits: 8905
Reasons that affect the Performance by bay/technician report Hits: 6714
Create tire storage codes with different rates and quantity Hits: 7092
How to print a report for a set of items in a kit Hits: 6593
Transferring parts from the NAPA Prolink site causes issues Hits: 6433
Transferring parts that are not in inventory into DAVE / WHI Hits: 6373
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5809
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7086
Pay a supplier invoice via the cash register / petty cash Hits: 9813
How to enter money in the cash register ? Hits: 8433
How to create a cash register Hits: 7976
Manage NSF check cashing : easy steps Hits: 6338
How to print out a list of detailed invoices with the cost price Hits: 3613
How to change the date format on a particular workstation Hits: 6160
How to change the client number Hits: 3877
Purchasing via the POS and core management Hits: 8117
Validate if your customers are loyal : visits and sales Hits: 4133
Analyze activity and sales per department & job type Hits: 6485
Configure the body/text of an estimate email with a signature Hits: 9098
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4986
Reprint an end-of-day report that is printed/closed Hits: 5845
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3649
How to assign a language of correspondence Hits: 6497
How to add a logo in a reminder letter, e.g.: CAA Hits: 9764
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7934
How to reprint a supplier cheque - V6.0 Hits: 2560
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4916
When making purchases, how not to create all the items on inventory ? Hits: 2472
Change the duration that archives are displayed in history Hits: 4598
Activate or close your cash register at the end of the day Hits: 7520
Configuration to memorize parts on a job like an oil change Hits: 6923
How does GEM-CAR calculate the taxes? Hits: 6096
Manage windshield & glass change/installation with insurance Hits: 6134
Validate if the invoice contains the address (send reminder) Hits: 6698
How to know if a preventive maintenance option is activated Hits: 6841
How to know if a job is still pending in the time stamp/punch clock Hits: 6771
Create used-vehicle stock number via the POS Hits: 7550
Management of multiple tax levels for delivery out of area Hits: 5912
How to deactivate the postal code format to enter a zip code Hits: 6545
Analyzing Sales Report: do you have loyal customer? Hits: 5574
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4513
How to print out and analyze your sales reports Hits: 5294
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4929
Can I Send Reminder Emails? Hits: 8337
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3881
How to print out a supplier cheque journal report - V7.0 Hits: 7003
Generate the age of accounts payable by supplier Hits: 7820
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8371
How to reprint a supplier cheque Hits: 5649
Change order position of your bay in the agenda/calendar Hits: 7515
How to export the items in your inventory to Excel or CSV Hits: 6298
Measure the return on sending customer's reminder by email Hits: 4395
How product categories work Hits: 8389
Reprint an end-of-day report that is printed/closed Hits: 3615
Managing insurance deductibles for insurer files Hits: 6526
How to track your customers number of visits and sales ? - V6.0 Hits: 2631
Simply Accounting and Quickbooks transfer Hits: 8531
How to create your logo by yourself Hits: 6051
How to create or add your logo on your estimate or invoice Hits: 6686
How to invert print and display on the display icon Hits: 6019
How to add information faster and easy GEM-PEN Hits: 3869
How to show the subtotal for each job Hits: 6180
How to change taxes: multiple taxes levels management Hits: 7310
Find your SMTP address - complete List Hits: 20199
SMTP List Hits: 6901
Entering previous account statement amounts and balances Hits: 7671
Print the list of tires required for tomorrow’s appointment Hits: 7610
Entering your SMTP address. E-mail estimates and invoices Hits: 8089
Creating tires in inventory, searching for available tires Hits: 8682
Change, add or modify payment methods : direct deposit Hits: 8398
Creating job packages or kits Hits: 8342
Updating the tire retail prices by make/brand or model Hits: 7177
Use national accounts / third party invoicing Hits: 6714
How to configure and print receipts on a coupon printer. Hits: 8156
Activate parts memory on a job: oil change package Hits: 6993
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7278
Map directions to go from the shop to the customer Hits: 7653
Activate automatic OEM preventative maintenance reminder Hits: 7844
How to create and/or change User Names and PW? Hits: 6768
Search for parts sold to a specific customer in history Hits: 4573
How to download the Internet Explorer 11.0 upgrade Hits: 7372
How to change, modify or see the item cost on the POS window Hits: 9525
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4606
How to activate the Truck Tab for customer vehicle data? Hits: 8725
Create and print a new tire storage label from your software Hits: 9212
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6613
How to improve your computer's performance? Hits: 6575
Receive and enter your purchase invoices via the POS Hits: 7724
Invoice a different bill to or a National Account Hits: 6451
Create GL and payment method for an Account to an Account? Hits: 6879
Display inventory location on a shipping slip Hits: 7084
Put a customer on credit block / pending for credit approval Hits: 6754
Canadian Federal Fuel Taxes Hits: 6835
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7028
Canadian & Quebec taxes on fuel and petroleum products Hits: 7016
Specific Duty & recycling fees for new tire are taxable Hits: 7139
My color printer is very slow, I would like buy a faster one Hits: 5676
How do I manage fuel sales in my GEM-CAR software Hits: 10059
My printer prints my reports and documents outside the page margins Hits: 6414
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6515
Receivables in my End of Day report no longer balance Hits: 7432
Little squares or rectangles are showing on my reports Hits: 6036
Send my invoice to the attention of a specific person Hits: 14786
Register a deposit and collect the balance later Hits: 6762
How can I change font in GEM-CAR Hits: 6973
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8924
Invoices and reports are not printing at the correct printer Hits: 6980
How can I add another customer to the same telephone number? Hits: 6929
Transfer French description from CARQUEST’s Weblink Hits: 7212
Your Sales by Sales Rep report is empty Hits: 5438
The accounts receivable code (AR) no longer works Hits: 10525
Reserve on hold parts, materials, tires for an estimate Hits: 6639
How to set discounts or prices for group or fleet accounts Hits: 6962
Change/modify the credit terms or conditions in your invoice Hits: 7182
Enter a default regional area code, city and province/state Hits: 6337
How do I activate and use the Sort key and quick search Hits: 6271
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7188
Change the internet Login information of your tire supplier Hits: 9606
How to assign price levels and link these to parts and tires Hits: 7499
How can a product be automatically linked or associated Hits: 7813
Printing customer labels for promotions or Christmas cards Hits: 8276
How to create Reminders? Hits: 11164
How to configure security levels by user Hits: 8419
How do I change the promotional message on my invoices. Hits: 6588
How do I print labels for the customer monthly statements? Hits: 9597
What Label model should I purchase for barcode printing? Hits: 5791
Block the software from sending a reminder to a customer Hits: 9888
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4479
How do I enter a tax included dollars amount on an item Hits: 3102
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5744
Are there any user manuals or guides available for GEM-CAR? Hits: 6740
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9717
Measuring Production Performance: Technician/Mechanic Hits: 12385
Billing a commercial customer (taxes, insurance & deductible) Hits: 2747
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9797
When selecting a client, the estimates list does not appear Hits: 9651
Change the work order template for inspection, truck, tires Hits: 10158
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2148
Integrate a catalog/price list products Hits: 9929
Modify/adjust cost price in the history /sales reports / POS Hits: 10910
Find a payment from a supplier invoice: report Hits: 2070
FAQ - Tire Storage Software for tire store and distributor Hits: 14693

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