GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 46787
Early suppliers payment discounts of 2% good or bad? Hits: 1862
Top 10 Tips to reduce your inventory of parts Hits: 1875
GEM-BOOKS - Accounting and payroll software Hits: 3979
Change rate/hourly rate by batch or by category Hits: 2448
Robert Thibert wheel software catalog integration Hits: 3281
Create a list of customers to check if someone cancels their appointment ? Hits: 2241
Add a personalized field to a customer file or in the company Hits: 2185
Print a customer list with detail of their vehicle Hits: 2323
Changing the default quantity of a product when adding it to the POS Hits: 2355
Hide / display de quantities on the delivery / packing slip Hits: 2369
GEM-CAR provides free accounting software solutions? Hits: 11885
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4384
Acomba - recommended accounting software Hits: 4452
Quickbooks: accounting software compatible with GEM-CAR Hits: 4533
10.5 Reasons for using the GEM-CAR calendar Hits: 2831
Tax settings : Special configurations Hits: 3292
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 4585
How to manage / calculate / generate Administrative Fees ? Hits: 3896
How to export data from CARS to GEM-CAR Hits: 3185
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2882
Set deductible Hits: 3000
Printing the rental agreement Hits: 3089
Fuel sales report Hits: 3229
How to search for an alternative part from the POS Hits: 3322
Set reminder for driver's license renewal Hits: 3308
Show preventative maintenance as a popup in the POS Hits: 3368
Specific duty of tire sales report Hits: 3105
Updating the 9 price level from an Excel file Hits: 3207
Printing colored labels by season Hits: 2884
Creation of linked product as "Specific duty" Hits: 2954
Linking specific duties Hits: 3114
Where to save tire size front and rear in the customer file Hits: 2838
Sales report and statistics Hits: 3086
Searching from the POS for customer by name or other criteria Hits: 3011
How to access main customer information in one click in the POS Hits: 3383
Print timestamp on the invoice Hits: 3540
How to pay a bill using multiple payment modes Hits: 3147
How to access the supplier list from the POS in 1 click Hits: 2992
Setting default GL ledger Hits: 2944
Setting the tax level by supplier Hits: 2786
How to change the time range for invoices displayed in history Hits: 2960
Template for supplier importation Hits: 2840
You don't have Excel, use a CSV file Hits: 4025
How to show all 9 level of pricing in the POS for 1 item Hits: 3187
Configuration of a file with the right column header Hits: 2924
How to set the 9 levels of pricing in the inventory Hits: 3090
How to search for the list of package from the POS Hits: 2737
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3094
How to add a part and a quick tip to add multiple parts Hits: 2820
How to scan the VIN from the punch Hits: 3163
How to add a reminder from the punch Hits: 2925
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2800
Configuration of the color code for the status of a job Hits: 3213
How does the supervisor window work to correct timestamp Hits: 2998
Top 10.5 reasons to use the punch clock Hits: 2692
How to loan money to an employee and keep trace Hits: 2545
How the next visit is planned automatically by the software Hits: 2550
How to see the history of the vehicle from all owners Hits: 2651
How to add an option to the vehicle Hits: 2771
How to add a picture of the car Hits: 3070
How to leave a trace that you have returned tires to the customer Hits: 2546
Used car inventory value Hits: 2574
How to track the cost of a vehicle: purchase and repair Hits: 2569
Printing tire labels using different colors by season Hits: 2445
Selling your shop/garage: ensure a healthy transition Hits: 2280
Tire size list from the storage Hits: 3616
Tire storage value for insurance Hits: 2481
How do I know if a customer has tires in storage Hits: 2288
Tire Storage Configuration Hits: 2973
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2627
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2338
How to add a personalized link Hits: 2357
How to change the back color of the invoice Hits: 2590
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2338
How to access other distributors from the POS: using the right click Hits: 2336
Activate your CARFAX VIN decoder Hits: 3219
Activating Mitchell labor transfer Hits: 2927
Activate your ALL DATA labor transfer from the POS Hits: 2455
How does the search icon works Hits: 2411
How to change the customer’s vehicle on an existing estimate Hits: 4268
How to make a customer tax exempt? Hits: 2182
Automatic spellcheck in GEM-CAR Hits: 2438
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2242
How to use NAPA VIN decoder vs CARFAX Hits: 3167
Internal client configuration for invoices without sales Hits: 3003
How to read tire sizes? Hits: 3450
Punch window report for the payroll Hits: 2234
Use & associate/link an associated product: Specific Duty Hits: 2985
Configuration of the workshop equipment Hits: 2836
Management of steps/status & classification of estimates Hits: 2132
Order note / title to manage promise time Hits: 2255
Configuration of Environmental Management Fee (EMF) Hits: 2648
How to change the default value for oil changes Hits: 2237
How to re-print an already printed / closed end of day report Hits: 2123
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2071
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2583
Add a new internet distributor/supplier for parts catalog Hits: 3098
Connecting multiple users on the same Internet catalogue distributor Hits: 2181
How to manage NSF Hits: 2318
Quickly find an appointment for a customer booking Hits: 2414
Access a UCDA Car Sale Contract Hits: 2265
The Cost Price does not Show in the Point of Sale Hits: 2242
Sales and Purchases in Foreign Currencies - Exchange Hits: 2343
Stock you filter inventory based on make and model not ABC Hits: 2362
List of new customers in a month to sent promotion Hits: 2243
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2310
Configure and use AutoServe1 inspection sheets Hits: 2515
Inventory Transaction: purchases, sold, manual adjustment Hits: 2373
How to return unused products from your inventory Hits: 2388
Partial Payments with Discount to Suppliers Hits: 2278
Quick access to kits from POS Hits: 2656
Adding or creating a barcode to a product Hits: 2546
Use multiple monitor on the cloud using RDP Hits: 2317
History a vehicle vs the history of a customer's vehicle Hits: 3134
Advance Kits for wheels : pros and cons Hits: 2500
The GEM-2D : New wireless barcode reader 2D Hits: 3119
List Oil change label model with or without logo for Zebra Hits: 2379
Label model with barcode for inventory Hits: 2650
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3004
Does GEM-CAR offer a complete accounting software solution ? Hits: 2643
Payroll Software Module : Save Time and Money Hits: 3420
generate automatic purchase order using the minimum quantity Hits: 2882
Set minimum and maximum quantity in a product / inventory Hits: 2767
View a list of item were the stock level is bellow minimum Hits: 2899
How to Configure GEM-LINK? Hits: 2329
Transfer data history from over 100 repair shop software/SMS Hits: 4292
Default label configuration for GEM-CAR barcode size Hits: 2650
Demographic sales report and zip code / postal code structure Hits: 4500
How to delete unused products Hits: 4195
How to generate an inventory report Hits: 2636
How to configure GEM-CAR to use a multi-tray printer Hits: 3039
Export or print out a list of customers emails Hits: 3242
Activate your spell check in GEM-CAR using Windows 10 Hits: 2103
Example of recommended inspections for specific types of jobs Hits: 2625
Re-activate/bring back inspection sheets lost after update Hits: 2660
How to display entry and exit mileage on estimates/invoices Hits: 2704
Double-click in the calendar to expand long notes Hits: 2532
Activate an existing yet inactive tire storage Hits: 2607
Remove outdated estimates Hits: 2549
How to activate your shop's SiriusXM account? Hits: 3696
How to activate and use GEM-SCAN - Version 13 Hits: 3803
First Remote Connection Procedure: Cloud Hits: 2694
How to locate individual customers from your sales report Hits: 2205
How to activate existing but inactive tire storage Hits: 3202
Dispatch module Hits: 2293
Change matrix of groups/items that already are in inventory Hits: 5014
Removing the blank space at the bottom of your invoice Hits: 2419
Automatically schedule jobs in the calendar from punch clock Hits: 2249
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2611
Setting a default printer in Windows 10 Hits: 2975
How to take out a list of tire storage Hits: 4162
How to make end of day of payables Hits: 2712
Associate an inspection report with a job: GEM-WORK Hits: 2869
Hourly labor cost, how to do the math Hits: 2834
Multi-window/screen : open calendar/point of sale and check Hits: 2600
Add overpayment (deposit) as a credit in receivables Hits: 2943
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2328
Taking out an inventory transaction report Hits: 6030
Account receivable analysis and aging report for customers Hits: 3097
How to add a Hybrid or Electric vehicle model Hits: 2525
End of the month procedure Hits: 4370
How to generate a list of customers with upcoming reminders Hits: 2655
Punch Clock : What is the "Stop" button for? Hits: 3386
How to save reports and files from Cloud to your local drive Hits: 2946
How to add kits faster in an estimate Hits: 2694
How to use the fast order feature of Napa Prolink SE Hits: 3655
GEM-CONNECT module : procedures Hits: 2196
Start selling tires online: TireConnect catalog integration Hits: 4655
Tire search Hits: 2807
Validation of QST and GST numbers: It is your responsibility Hits: 12446
How to setup GEM-MONEY Hits: 6174
How to update GEM-CAR Hits: 1887
Procedure to print a vehicle's sale contract Hits: 3786
How to send an e-mail and print an invoice at the same time Hits: 2714
How to configure GEM-CHAT - live chat software in your SMS Hits: 4886
How to set a fixed price on an oil change kit Hits: 3692
Manage NSF and how to put the transaction back in receivable Hits: 3432
Add style and colors to notes and internal memos Hits: 3393
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5579
How to manage different products and job categories Hits: 4866
How to get a customer list with a vehicle Hits: 3459
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3720
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4330
How to find a customer's postal code in the POS (12.0.0) Hits: 3782
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4058
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3492
How to view the POS in full screen (12.0.0) Hits: 4320
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3754
Vehicle importation Hits: 3626
How to change the POS icons Hits: 3773
Email addresses by advisor Hits: 2789
Tire storage tip: printing colored labels Hits: 3327
Change the message at the bottom of account statements Hits: 2894
Why aren't the distributions and sales reports balancing? Hits: 4045
GL configuration by department Hits: 3225
Incorrect inventory tracking, possible causes? Hits: 3986
How to track payment history of a specific customer. Hits: 3289
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4453
Multi-location/Multi-enterprise: configuration & options Hits: 3940
Tax table calculation by province for Canada Hits: 4020
Updating to version 11.0.6 Hits: 3886
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5534
List of Shop Management Software: automated data conversion Hits: 4245
New Internet links available in GEM-LINK Hits: 7095
How to track deleted item Hits: 3868
Select different Invoice model/template: fuel, distribution Hits: 5143
Promotional plastic key chain with bar code to open a file Hits: 5383
How to set up an account with Partstech Hits: 6677
GEM-CARD : Credit Card Processing Program Benefits Hits: 6337
How to calculate the cost of your shop supply and apply it Hits: 4386
Inventory adjustment value to do in your accounting Software Hits: 3316
Looking for an invoice by product number Hits: 3570
How to calculate the cost on a job in an estimate / work order ? Hits: 3556
How to calculate the cost and your margin on the workshop equipment? Hits: 3768
Unblock An Order Hits: 3512
How To Change The Product Code? Hits: 3516
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7498
GEM-CHECK Digital Inspection Module Hits: 4797
Transactions for your accounting software for reconciliation Hits: 10614
Change, hide or display the hourly labor rate on invoices Hits: 10473
Add a job to a quote so it doesn't show in the punch clock Hits: 3954
How to add a new customer? Hits: 7221
How to print out the summary of tax distributions report on purchases? Hits: 3919
How to print in black and white and both sides of paper? Hits: 4538
The power of text messaging (SMS) from GEM-CAR Hits: 7037
How to setup and print your key tags? Hits: 6253
Performance report by work bay / technician and payroll Hits: 7760
How to bill a linked customer (e.g. Insurance)? Hits: 4537
How to link a kit to your tire categories? Hits: 5383
How to update the products price by applying a new matrix? Hits: 4092
How to schedule a long job in the Calendar? Hits: 3563
How to setup and use the card processing terminal? Hits: 4390
How to print a statement with detailed payments? Hits: 5703
How to activate and configure Worldpac SpeedDial? Hits: 8979
How to generate a discount on an account receivable? Hits: 3971
How to setup and use your barcode reader? Hits: 7084
How to change and manage the taxes Hits: 3661
How to change the font size of the legal text on the invoice? Hits: 5267
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5326
Display only available inventory in search results window Hits: 4844
Detailed internal work report Hits: 5427
How to generate a core to return? Hits: 5454
Where to find the local & direct phone lines for Support? Hits: 5073
How to transfer a tire storage to another vehicle? Hits: 6941
Yearly sales report for a product through the Inventory window (New) Hits: 5692
Is the deposit taxable or not, and what is its cost? Hits: 3240
Understanding product types of job/products in inventory V6.0 Hits: 3075
Post a supplier bill with parts used in multiple Work Orders Hits: 3220
How to disconnect a user? Hits: 3312
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4309
How to export Invoicing transactions to TEXT files Hits: 3245
New core tracking system! Hits: 5153
How to disable CARFAX for a specific customer Hits: 4984
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5398
Display an alternate delivery address on the invoice Hits: 5120
Invoice with a past date and limit how far you can go Hits: 3202
What's the visual aid to know that hours have been modified? Hits: 4604
Search customer by plate from the "License" field Hits: 4385
Inventory report by line code (9.1+) Hits: 4290
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4716
The meaning of the color codes in the Point of Sale Hits: 6083
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5017
Promised time : where do we put it in the POS Hits: 3320
How do we know in which bin to place the parts that are received for a job? Hits: 3394
Update 411 in GEM-CAR Hits: 3651
Configuration of General Information Hits: 6677
ML - Sharing History Hits: 7041
FAQ : Managing inventory using Min / Max Hits: 8679
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3373
How to setup and use National Accounts Hits: 4842
Management of National Accounts Hits: 4011
How to use IP address on station(s) to speed up the connection to server? Hits: 4496
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3115
Pay Supplier by Credit Card Hits: 4512
2 free alternatives when you don`t have Excel Hits: 5864
GEM-CAR Hits: 3856
Where to place the license file and what it is? Hits: 4009
How to change a payment method on an invoice before the end of day Hits: 4131
How to connect to the cloud using your tablet or phone Hits: 4420
Setup your SMTP server to send email (change/edit password) Hits: 5532
Age Of Account Transfer or importation of receivable from Excel Hits: 4597
Reformatting accounting aging to import receivable in Excel Hits: 4427
Vehicle Makes and Models Management Hits: 3936
How to add item to drop down menu with no spy glass Hits: 3909
How to print vehicle list by customer? Hits: 3613
How to work with GEM-CAR from home/remote: free option Hits: 9882
Used Car Module: New classification feature added Hits: 5957
How to quickly create an invoice? (5 steps) Hits: 3730
Printing multiple copies of invoices Hits: 7105
Create a kit from the Point of Sale Hits: 5753
How to integrate and use NAPA Prolink SE? Hits: 6223
Term & Condition for GEM-TIRE Hits: 3660
Save a copy of estimates sent by email Hits: 3405
Vehicle down time analysis report Hits: 3678
Actions that cause an unbalanced inventory Hits: 4049
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3936
End of the month procedure for accounting & reporting Hits: 7142
How to export/import customers/suppliers/ from Acomba Hits: 5853
How to share a printer Hits: 3851
When managing utility bills choose: apply taxes or not Hits: 5499
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6968
Top reasons why our customers aren't using a bridge Hits: 9794
Changing the customer of an existing estimate Hits: 3124
How to reprint a supplier cheque Hits: 3380
Search by license plate number with CARFAX Hits: 5485
CARFAX - End user license agreement / Terms and conditions Hits: 3998
Create step / classification of the quote Hits: 4305
How to search a customer by vehicle informations Hits: 6459
How to make a partial payment on a supplier invoice Hits: 6812
How to bill the tax only on the invoice Hits: 6005
How to change a supplier number Hits: 6980
How to merge the vehicles of a customer (with their history) Hits: 8526
Create or modify a bank used for supplier payment Hits: 6508
Set default option automatically Hits: 6691
Set Miles or KM by default Hits: 6719
Print customer aging Hits: 6353
How to create a bloc to manage training / holiday Hits: 7115
Block management in the calendar for training & holiday Hits: 6228
How to configure and link properly your GL accounts? Hits: 6616
How to import GL accounts from excel file? Hits: 7127
How to make a tax only invoice? Hits: 5210
How to create a new product in the POS screen? Hits: 7521
FAQ Acomba Hits: 9246
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9198
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23706
Multi-Location Hits: 7508
FAQ GEM-CLOUD Hits: 8359
FAQ Production Module Hits: 7760
FAQ Transmission Module Hits: 7265
FAQ Automotive Club Hits: 2943
FAQ Automotive Club Module Hits: 8080
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13281
FAQ Hosting Solution Hits: 6358
Retreading Module Hits: 10146
GPS Tracking Hits: 7626
Supplier Importation / Exportation Hits: 2749
FAQ Help Hits: 3865
FAQ Unit cost analysis Hits: 7883
FAQ Truck Management with specific options Hits: 2893
FAQ Government Inspection Hits: 8251
FAQ Distribution Hits: 3633
FAQ Supplier Importation/Exportation Hits: 7969
FAQ Survey Hits: 9357
Fuel Module Configuration Hits: 2867
Creating bank and payment method for supplier payment Hits: 8385
FAQ Customer Importation | Import data from repair shop software Hits: 19406
How to block invoicing if the credit limit is reached? Hits: 3409
FAQ_ Printing Cheque/Check Hits: 10385
Remote Hits: 2790
SMS Benefits and limitation Hits: 6405
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4202
FAQ Reminders Hits: 3480
Reporting Receivables\Payables Hits: 6164
Reporting Sales Hits: 5361
Reporting Customers Hits: 6954
FAQ Invoices Hits: 4645
FAQ Customer Management | GEM-CAR manage customer Hits: 19602
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7191
How to change a customer number / How to merge clients Hits: 7075
AVR. labels for tire storage Hits: 7446
Planning Hits: 2826
End Of Day Hits: 3913
FAQ Special Tire Search by Criteria Hits: 13247
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13658
Tire National Account Management software - HELP Hits: 14334
Tax Management Hits: 7587
FAQ Group Discount Hits: 8982
FAQ Product Importation/exportation Hits: 3142
How to do manual supplier invoice entry? Hits: 5038
Price Matrix Hits: 3397
FAQ Linked Product Hits: 3263
FAQ Oil Change Management Hits: 3788
FAQ Kit Management Hits: 3469
Creating Product Hits: 3644
FAQ configuration of Categories and Type of Categories Hits: 3663
GEM-CLOUD Hits: 3451
List Of Options of the General Information - Option List Hits: 9362
Point of sale general Information Hits: 6845
faq Local Configuration Hits: 8012
FAQ Glass Module Hits: 8575
FAQ Fuel Module Hits: 8464
FAQ Tire Module Hits: 9622
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8035
FAQ Payables Hits: 6108
Configure multiple currencies for supplier purchases Hits: 5925
How to duplicate an invoice Hits: 2909
How to cancel / reverse an invoice Hits: 3300
Reporting Module Hits: 3191
FAQ - Punch Clock Hits: 5495
FAQ Vehicle File Hits: 6954
Verbal Approval Hits: 3272
FAQ Used Car Module Hits: 4330
FAQ Courtesy Car and Rental Software module Hits: 7950
FAQ - Part Return and Core Management Hits: 3665
FAQ - Internet Ordering Hits: 3411
FAQ Signature Pad Hits: 4669
FAQ GEM-WORK Hits: 3789
FAQ Sending Text message / SMS Hits: 3763
Work Order Hits: 3892
FAQ Agenda Hits: 15205
FAQ Quotation / Estimate Hits: 16001
Security Hits: 7834
Reports - End of fiscal year Hits: 5233
How to send / e-mail account statements - Hits: 8161
How to cancel / reverse account receivables payment Hits: 6618
Report: Account payables analysis on specific date Hits: 4127
The punch clock: procedure to put a job on Standby Hits: 6175
Express End of Day : to speed up the process Hits: 6480
GL: General Ledger Chart of Accounts Numbering System Hits: 13218
Example Hits: 3252
How to input a payroll transaction at the end of the month Hits: 6402
Internal note vs memo Hits: 2977
Easy module for national account management and follow up Hits: 6579
Reminders and statements blocked by your e-mail provider Hits: 6776
How to perform " End of day " procedure and why Hits: 7446
Set / assign GL account to a category Hits: 7159
How to create add modify GL account Hits: 7199
How to change the mileage in the vehicle's file? Hits: 7101
IMPORTANT: How to perform a backup of your database? Hits: 8845
How to configure / add / modify personalized links? Hits: 5812
How to change the duration of an appointment in the calendar Hits: 3299
Detailed or summary distribution report of transactions Hits: 5999
How to send your account sattements by e-mail / mail (display and print) Hits: 9021
FAQ Accounting Hits: 12470
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7316
How to set tax rate in the USA Hits: 6379
How to modify your account statement? Hits: 4644
How to configure ZEBRA printer in GEM-CAR? Hits: 6670
How to install ribbon for ZEBRA GX420T ? Hits: 6395
How to setup and use GEM-GLASS? Hits: 3951
How to configure, activate and use shop supplies? Hits: 8370
Refresh button in the punch module. Hits: 6910
How to print customer label directly from customer's file? Hits: 6197
How to add a document to a vehicle file? Hits: 6737
How to disable shop supplies for particular job? Hits: 6457
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6392
How to change the date of an invoice? Hits: 7281
How to print customer labels? / Customer report by visits. Hits: 9304
Cancel a payment on an invoice when the end of day is done Hits: 5422
How to change payment method on an invoice before the end of day Hits: 2190
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2694
Reference, who reffered us to you? Hits: 3409
Verbal authorization Hits: 7035
Total invoice search - V7.1 Hits: 6216
How to verify is your period is balanced Hits: 6290
Rental module - V7.1 Hits: 3409
E-mail List report for customers with active e-mail address Hits: 3955
FAQ GEM-CAR Configuration Hits: 10440
FAQ Inventory Hits: 4785
FAQ Cash Register Hits: 3912
FAQ Point of sale (POS) Old Hits: 4174
Analyze report for SMS / text message sent Hits: 9261
On screen signature / activate electronic signature Hits: 9317
How to purchase used vehicle and add it to the inventory? Hits: 6427
How to create special category for used vehicles? Hits: 7648
Suggested purchase list - color code Hits: 6350
How to send text messages from your Shop Management Software Hits: 6245
How to send SMS messages Hits: 3852
How to create SMS templates Hits: 7451
How to activate the SMS function for a particular customer Hits: 5387
Summary of new customers with charts - V7.0 Hits: 3971
Sales analysis report with charts - V7.0 Hits: 4816
Monthly / Yearly sales report with charts - V7.0 Hits: 7867
Monthly sales report by product with charts - V7.0 Hits: 5348
Advertising on invoices - V7.1 Hits: 3855
Sales report by advisor with average and charts Hits: 6296
Sales report by payment method with charts - V7.1 Hits: 6139
Sales report by clerk with charts - V7.1 Hits: 4713
Sales summary report by category with charts - V7.1 Hits: 5165
Get paid anywhere by credit card using your mobile and Square Hits: 5884
Table of content - FAQ Hits: 28348
Managing inactive customers and deleting them - V7.0 Hits: 7409
Display discount on invoice Hits: 9246
Reprint or email an invoice from a work order in the history Hits: 10117
Modify the logo that appears on the packing shipping slip Hits: 6444
Performing a return on a new, guaranteed or defective Hits: 8934
Use the old core option to manage returns Hits: 8184
Configure the supplier check specification template Hits: 6967
Manage car rentals according to the vehicle’s mileage Hits: 6593
Schedule of rental of tools & equipment in your software Hits: 6752
Create a quick list of preferred items to add to an estimate Hits: 3307
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10608
Understanding the different reminder templates to send Hits: 9839
Activate color labels for the customer's line of credit Hits: 9067
How to Activate and Configure the Cash Drawer? Hits: 6517
Modify/reverse a payment method of invoice before end of day Hits: 8362
How to activate the preventative maintenance by model Hits: 8000
How to add money to your cash drawer during the day Hits: 7194
How to use Gift Cards / Rebate / Discount Hits: 7725
Send statements, estimates and invoices to different email Hits: 13005
How to create a category in GEM-CAR Hits: 16162
How to run Teamviewer - Portable ? Hits: 10063
Wired vs Wireless Networking in the Shop Hits: 6409
How to record payments for a supplier paid by VISA and Mastercard Hits: 6356
Updating Service Packs with Windows 8 Hits: 5877
Updating Service Packs with Windows 7 Hits: 6349
Getting ready to install GEM-CAR Hits: 8100
Importing inventory products from Excel or CSV files Hits: 14777
Canadian Tax rate by province Hits: 8009
Minimum System Requirements Hits: 6143
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7333
GEM-MECANIC Hits: 22783
Taxes configuration by customers Hits: 7480
FAQ by Module | GEM-CAR frequently asked questions Hits: 43271
How to transfer a vehicle/car from one customer to another Hits: 9301
How to transfer a vehicle/car from one customer to another Hits: 4533
Billing with insurance deductible and taxes for a customer Hits: 8006
Configuring GEM-CAR with Terminal Server Hits: 6824
DYMO configuration sticker printer for Bar code & key labels Hits: 8269
Print your label for next service: Oil change label software Hits: 12718
Configuration the Zebra printer: Oil change label stickers Hits: 11098
Data from sales report is different for the same date range Hits: 9213
How to handle a customer's bad debts Hits: 7437
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3085
Printing individual labels for barcodes without a logo/price Hits: 7520
Printing water resistant tire labels with a Zebra Hits: 6507
Printing plasticized tire labels with high-strength glue Hits: 3705
Replacement/alternative parts or alternate products Hits: 12510
Management of delivery orders with multiple addresses Hits: 6661
How to create price matrix? / Setup price matrix Hits: 10307
How to send reminder letters with double-window envelopes Hits: 6642
Fold statements so that they fit in window envelopes Hits: 8843
Truck fleet management with preventative maintenance / PEP Hits: 6917
Vehicle file transfer function using the car’s VIN Hits: 7321
Client’s contact information transfer from 411 USA & CANADA Hits: 6640
Used vehicles-cars/exchanges/consignment with financing Hits: 6779
Problems with management of specific duties,environment fees Hits: 6777
How to configure categories with the general ledger / type Hits: 8763
Reasons that affect the Performance by bay/technician report Hits: 6611
Create tire storage codes with different rates and quantity Hits: 6978
How to print a report for a set of items in a kit Hits: 6429
Transferring parts from the NAPA Prolink site causes issues Hits: 6288
Transferring parts that are not in inventory into DAVE / WHI Hits: 6250
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5664
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6980
Pay a supplier invoice via the cash register / petty cash Hits: 9562
How to enter money in the cash register ? Hits: 8239
How to create a cash register Hits: 7828
Manage NSF check cashing : easy steps Hits: 6200
How to print out a list of detailed invoices with the cost price Hits: 3531
How to change the date format on a particular workstation Hits: 6010
How to change the client number Hits: 3750
Purchasing via the POS and core management Hits: 7954
Validate if your customers are loyal : visits and sales Hits: 4017
Analyze activity and sales per department & job type Hits: 6333
Configure the body/text of an estimate email with a signature Hits: 8857
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4895
Reprint an end-of-day report that is printed/closed Hits: 5709
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3527
How to assign a language of correspondence Hits: 6344
How to add a logo in a reminder letter, e.g.: CAA Hits: 9490
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7767
How to reprint a supplier cheque - V6.0 Hits: 2470
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4819
When making purchases, how not to create all the items on inventory ? Hits: 2386
Change the duration that archives are displayed in history Hits: 4467
Activate or close your cash register at the end of the day Hits: 7274
Configuration to memorize parts on a job like an oil change Hits: 6795
How does GEM-CAR calculate the taxes? Hits: 5993
Manage windshield & glass change/installation with insurance Hits: 6010
Validate if the invoice contains the address (send reminder) Hits: 6592
How to know if a preventive maintenance option is activated Hits: 6716
How to know if a job is still pending in the time stamp/punch clock Hits: 6640
Create used-vehicle stock number via the POS Hits: 7409
Management of multiple tax levels for delivery out of area Hits: 5763
How to deactivate the postal code format to enter a zip code Hits: 6421
Analyzing Sales Report: do you have loyal customer? Hits: 5379
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4400
How to print out and analyze your sales reports Hits: 5181
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4773
Can I Send Reminder Emails? Hits: 8134
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3792
How to print out a supplier cheque journal report - V7.0 Hits: 6873
Generate the age of accounts payable by supplier Hits: 7368
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8157
How to reprint a supplier cheque Hits: 5508
Change order position of your bay in the agenda/calendar Hits: 7166
How to export the items in your inventory to Excel or CSV Hits: 6183
Measure the return on sending customer's reminder by email Hits: 4270
How product categories work Hits: 8125
Reprint an end-of-day report that is printed/closed Hits: 3533
Managing insurance deductibles for insurer files Hits: 6383
How to track your customers number of visits and sales ? - V6.0 Hits: 2530
Simply Accounting and Quickbooks transfer Hits: 8334
How to create your logo by yourself Hits: 5929
How to create or add your logo on your estimate or invoice Hits: 6561
How to invert print and display on the display icon Hits: 5919
How to add information faster and easy GEM-PEN Hits: 3770
How to show the subtotal for each job Hits: 6062
How to change taxes: multiple taxes levels management Hits: 7130
Find your SMTP address - complete List Hits: 19951
SMTP List Hits: 6743
Entering previous account statement amounts and balances Hits: 7533
Print the list of tires required for tomorrow’s appointment Hits: 7474
Entering your SMTP address. E-mail estimates and invoices Hits: 7887
Creating tires in inventory, searching for available tires Hits: 8555
Change, add or modify payment methods : direct deposit Hits: 8241
Creating job packages or kits Hits: 8205
Updating the tire retail prices by make/brand or model Hits: 7046
Use national accounts / third party invoicing Hits: 6599
How to configure and print receipts on a coupon printer. Hits: 7972
Activate parts memory on a job: oil change package Hits: 6865
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7118
Map directions to go from the shop to the customer Hits: 7527
Activate automatic OEM preventative maintenance reminder Hits: 7649
How to create and/or change User Names and PW? Hits: 6652
Search for parts sold to a specific customer in history Hits: 4480
How to download the Internet Explorer 11.0 upgrade Hits: 7259
How to change, modify or see the item cost on the POS window Hits: 9246
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4479
How to activate the Truck Tab for customer vehicle data? Hits: 8487
Create and print a new tire storage label from your software Hits: 9083
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6447
How to improve your computer's performance? Hits: 6378
Receive and enter your purchase invoices via the POS Hits: 7607
Invoice a different bill to or a National Account Hits: 6323
Create GL and payment method for an Account to an Account? Hits: 6729
Display inventory location on a shipping slip Hits: 6933
Put a customer on credit block / pending for credit approval Hits: 6633
Canadian Federal Fuel Taxes Hits: 6697
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6891
Canadian & Quebec taxes on fuel and petroleum products Hits: 6854
Specific Duty & recycling fees for new tire are taxable Hits: 6993
My color printer is very slow, I would like buy a faster one Hits: 5577
How do I manage fuel sales in my GEM-CAR software Hits: 9775
My printer prints my reports and documents outside the page margins Hits: 6289
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6394
Receivables in my End of Day report no longer balance Hits: 7307
Little squares or rectangles are showing on my reports Hits: 5907
Send my invoice to the attention of a specific person Hits: 14655
Register a deposit and collect the balance later Hits: 6639
How can I change font in GEM-CAR Hits: 6827
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8781
Invoices and reports are not printing at the correct printer Hits: 6865
How can I add another customer to the same telephone number? Hits: 6792
Transfer French description from CARQUEST’s Weblink Hits: 7086
Your Sales by Sales Rep report is empty Hits: 5293
The accounts receivable code (AR) no longer works Hits: 10251
Reserve on hold parts, materials, tires for an estimate Hits: 6501
How to set discounts or prices for group or fleet accounts Hits: 6830
Change/modify the credit terms or conditions in your invoice Hits: 7033
Enter a default regional area code, city and province/state Hits: 6218
How do I activate and use the Sort key and quick search Hits: 6151
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7027
Change the internet Login information of your tire supplier Hits: 9446
How to assign price levels and link these to parts and tires Hits: 7348
How can a product be automatically linked or associated Hits: 7694
Printing customer labels for promotions or Christmas cards Hits: 8091
How to create Reminders? Hits: 10916
How to configure security levels by user Hits: 8052
How do I change the promotional message on my invoices. Hits: 6449
How do I print labels for the customer monthly statements? Hits: 9369
What Label model should I purchase for barcode printing? Hits: 5682
Block the software from sending a reminder to a customer Hits: 9639
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4375
How do I enter a tax included dollars amount on an item Hits: 2978
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5533
Are there any user manuals or guides available for GEM-CAR? Hits: 6583
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9506
Measuring Production Performance: Technician/Mechanic Hits: 12169
Billing a commercial customer (taxes, insurance & deductible) Hits: 2584
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9465
When selecting a client, the estimates list does not appear Hits: 9321
Change the work order template for inspection, truck, tires Hits: 9899
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2024
Integrate a catalog/price list products Hits: 9700
Modify/adjust cost price in the history /sales reports / POS Hits: 10535
Find a payment from a supplier invoice: report Hits: 1948
FAQ - Tire Storage Software for tire store and distributor Hits: 14378

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