Filters
List of articles in category FAQs
Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 42070
Early suppliers payment discounts of 2% good or bad? Hits: 1542
Top 10 Tips to reduce your inventory of parts Hits: 1510
GEM-BOOKS - Accounting and payroll software Hits: 3418
Change rate/hourly rate by batch or by category Hits: 2088
Robert Thibert wheel software catalog integration Hits: 2802
Create a list of customers to check if someone cancels their appointment ? Hits: 1930
Add a personalized field to a customer file or in the company Hits: 1912
Print a customer list with detail of their vehicle Hits: 1967
Changing the default quantity of a product when adding it to the POS Hits: 2009
Hide / display de quantities on the delivery / packing slip Hits: 2050
GEM-CAR provides free accounting software solutions? Hits: 10826
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 3874
Acomba - recommended accounting software Hits: 3842
Quickbooks: accounting software compatible with GEM-CAR Hits: 3970
10.5 Reasons for using the GEM-CAR calendar Hits: 2460
Tax settings : Special configurations Hits: 2882
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 3728
How to manage / calculate / generate Administrative Fees ? Hits: 3382
How to export data from CARS to GEM-CAR Hits: 2748
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 2623
Set deductible Hits: 2636
Printing the rental agreement Hits: 2731
Fuel sales report Hits: 2756
How to search for an alternative part from the POS Hits: 3018
Set reminder for driver's license renewal Hits: 2906
Show preventative maintenance as a popup in the POS Hits: 3024
Specific duty of tire sales report Hits: 2740
Updating the 9 price level from an Excel file Hits: 2897
Printing colored labels by season Hits: 2538
Creation of linked product as "Specific duty" Hits: 2677
Linking specific duties Hits: 2766
Where to save tire size front and rear in the customer file Hits: 2524
Sales report and statistics Hits: 2742
Searching from the POS for customer by name or other criteria Hits: 2695
How to access main customer information in one click in the POS Hits: 3042
Print timestamp on the invoice Hits: 3105
How to pay a bill using multiple payment modes Hits: 2849
How to access the supplier list from the POS in 1 click Hits: 2655
Setting default GL ledger Hits: 2567
Setting the tax level by supplier Hits: 2431
How to change the time range for invoices displayed in history Hits: 2624
Template for supplier importation Hits: 2528
You don't have Excel, use a CSV file Hits: 3660
How to show all 9 level of pricing in the POS for 1 item Hits: 2851
Configuration of a file with the right column header Hits: 2611
How to set the 9 levels of pricing in the inventory Hits: 2780
How to search for the list of package from the POS Hits: 2413
How to input category in a drop box or a text field when creating a new product in the POS Hits: 2755
How to add a part and a quick tip to add multiple parts Hits: 2582
How to scan the VIN from the punch Hits: 2818
How to add a reminder from the punch Hits: 2628
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2539
Configuration of the color code for the status of a job Hits: 2914
How does the supervisor window work to correct timestamp Hits: 2696
Top 10.5 reasons to use the punch clock Hits: 2435
How to loan money to an employee and keep trace Hits: 2326
How the next visit is planned automatically by the software Hits: 2318
How to see the history of the vehicle from all owners Hits: 2367
How to add an option to the vehicle Hits: 2499
How to add a picture of the car Hits: 2687
How to leave a trace that you have returned tires to the customer Hits: 2302
Used car inventory value Hits: 2381
How to track the cost of a vehicle: purchase and repair Hits: 2305
Printing tire labels using different colors by season Hits: 2221
Selling your shop/garage: ensure a healthy transition Hits: 2073
Tire size list from the storage Hits: 3247
Tire storage value for insurance Hits: 2279
How do I know if a customer has tires in storage Hits: 2128
Tire Storage Configuration Hits: 2759
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2339
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2136
How to add a personalized link Hits: 2134
How to change the back color of the invoice Hits: 2303
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2138
How to access other distributors from the POS: using the right click Hits: 2070
Activate your CARFAX VIN decoder Hits: 2970
Activating Mitchell labor transfer Hits: 2706
Activate your ALL DATA labor transfer from the POS Hits: 2162
How does the search icon works Hits: 2192
How to change the customer’s vehicle on an existing estimate Hits: 3862
How to make a customer tax exempt? Hits: 2001
Automatic spellcheck in GEM-CAR Hits: 2228
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2042
How to use NAPA VIN decoder vs CARFAX Hits: 2773
Internal client configuration for invoices without sales Hits: 2766
How to read tire sizes? Hits: 2718
Punch window report for the payroll Hits: 2038
Use & associate/link an associated product: Specific Duty Hits: 2736
Configuration of the workshop equipment Hits: 2644
Management of steps/status & classification of estimates Hits: 1941
Order note / title to manage promise time Hits: 2078
Configuration of Environmental Management Fee (EMF) Hits: 2307
How to change the default value for oil changes Hits: 2026
How to re-print an already printed / closed end of day report Hits: 1981
End of day summary report doesn't balance/equal/match with the sales summary Hits: 1871
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2409
Add a new internet distributor/supplier for parts catalog Hits: 2888
Connecting multiple users on the same Internet catalogue distributor Hits: 2000
How to manage NSF Hits: 2124
Quickly find an appointment for a customer booking Hits: 2163
Access a UCDA Car Sale Contract Hits: 2053
The Cost Price does not Show in the Point of Sale Hits: 2035
Sales and Purchases in Foreign Currencies - Exchange Hits: 2113
Stock you filter inventory based on make and model not ABC Hits: 2150
List of new customers in a month to sent promotion Hits: 2051
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2103
Configure and use AutoServe1 inspection sheets Hits: 2268
Inventory Transaction: purchases, sold, manual adjustment Hits: 2162
How to return unused products from your inventory Hits: 2139
Partial Payments with Discount to Suppliers Hits: 2046
Quick access to kits from POS Hits: 2412
Adding or creating a barcode to a product Hits: 2313
Use multiple monitor on the cloud using RDP Hits: 2092
History a vehicle vs the history of a customer's vehicle Hits: 2902
Advance Kits for wheels : pros and cons Hits: 2214
The GEM-2D : New wireless barcode reader 2D Hits: 2700
List Oil change label model with or without logo for Zebra Hits: 2186
Label model with barcode for inventory Hits: 2425
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 2505
Does GEM-CAR offer a complete accounting software solution ? Hits: 2422
Payroll Software Module : Save Time and Money Hits: 3123
generate automatic purchase order using the minimum quantity Hits: 2634
Set minimum and maximum quantity in a product / inventory Hits: 2562
View a list of item were the stock level is bellow minimum Hits: 2655
How to Configure GEM-LINK? Hits: 2136
Transfer data history from over 100 repair shop software/SMS Hits: 3720
Default label configuration for GEM-CAR barcode size Hits: 2410
Demographic sales report and zip code / postal code structure Hits: 3115
How to delete unused products Hits: 3892
How to generate an inventory report Hits: 2414
How to configure GEM-CAR to use a multi-tray printer Hits: 2713
Export or print out a list of customers emails Hits: 2999
Activate your spell check in GEM-CAR using Windows 10 Hits: 1931
Example of recommended inspections for specific types of jobs Hits: 2433
Re-activate/bring back inspection sheets lost after update Hits: 2428
How to display entry and exit mileage on estimates/invoices Hits: 2510
Double-click in the calendar to expand long notes Hits: 2308
Activate an existing yet inactive tire storage Hits: 2351
Remove outdated estimates Hits: 2314
How to activate your shop's SiriusXM account? Hits: 3447
How to activate and use GEM-SCAN - Version 13 Hits: 3540
First Remote Connection Procedure: Cloud Hits: 2465
How to locate individual customers from your sales report Hits: 1955
How to activate existing but inactive tire storage Hits: 2918
Dispatch module Hits: 2073
Change matrix of groups/items that already are in inventory Hits: 4578
Removing the blank space at the bottom of your invoice Hits: 2193
Automatically schedule jobs in the calendar from punch clock Hits: 2039
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2351
Setting a default printer in Windows 10 Hits: 2682
How to take out a list of tire storage Hits: 3909
How to make end of day of payables Hits: 2476
Associate an inspection report with a job: GEM-WORK Hits: 2637
Hourly labor cost, how to do the math Hits: 2511
Multi-window/screen : open calendar/point of sale and check Hits: 2399
Add overpayment (deposit) as a credit in receivables Hits: 2748
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2138
Taking out an inventory transaction report Hits: 5550
Account receivable analysis and aging report for customers Hits: 2872
How to add a Hybrid or Electric vehicle model Hits: 2347
End of the month procedure Hits: 4076
How to generate a list of customers with upcoming reminders Hits: 2468
Punch Clock : What is the "Stop" button for? Hits: 3138
How to save reports and files from Cloud to your local drive Hits: 2721
How to add kits faster in an estimate Hits: 2503
How to use the fast order feature of Napa Prolink SE Hits: 3262
GEM-CONNECT module : procedures Hits: 1905
Start selling tires online: TireConnect catalog integration Hits: 4255
Tire search Hits: 2592
Validation of QST and GST numbers: It is your responsibility Hits: 11152
How to setup GEM-MONEY Hits: 5685
How to update GEM-CAR Hits: 1771
Procedure to print a vehicle's sale contract Hits: 3465
How to send an e-mail and print an invoice at the same time Hits: 2536
How to configure GEM-CHAT - live chat software in your SMS Hits: 4551
How to set a fixed price on an oil change kit Hits: 3501
Manage NSF and how to put the transaction back in receivable Hits: 3157
Add style and colors to notes and internal memos Hits: 3155
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5160
How to manage different products and job categories Hits: 4590
How to get a customer list with a vehicle Hits: 3192
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3424
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4103
How to find a customer's postal code in the POS (12.0.0) Hits: 3516
Tax report for TPS and TVQ / HST (12.0.3) Hits: 3839
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3287
How to view the POS in full screen (12.0.0) Hits: 4010
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3542
Vehicle importation Hits: 3430
How to change the POS icons Hits: 3553
Email addresses by advisor Hits: 2605
Tire storage tip: printing colored labels Hits: 3126
Change the message at the bottom of account statements Hits: 2717
Why aren't the distributions and sales reports balancing? Hits: 3852
GL configuration by department Hits: 3042
Incorrect inventory tracking, possible causes? Hits: 3808
How to track payment history of a specific customer. Hits: 3076
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4244
Multi-location/Multi-enterprise: configuration & options Hits: 3616
Tax table calculation by province for Canada Hits: 3584
Updating to version 11.0.6 Hits: 3678
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5269
List of Shop Management Software: automated data conversion Hits: 3936
New Internet links available in GEM-LINK Hits: 6657
How to track deleted item Hits: 3658
Select different Invoice model/template: fuel, distribution Hits: 4913
Promotional plastic key chain with bar code to open a file Hits: 5124
How to set up an account with Partstech Hits: 6203
GEM-CARD : Credit Card Processing Program Benefits Hits: 5823
How to calculate the cost of your shop supply and apply it Hits: 4111
Inventory adjustment value to do in your accounting Software Hits: 3120
Looking for an invoice by product number Hits: 3374
How to calculate the cost on a job in an estimate / work order ? Hits: 3314
How to calculate the cost and your margin on the workshop equipment? Hits: 3478
Unblock An Order Hits: 3290
How To Change The Product Code? Hits: 3295
GEM-LINK for Connecting to Online Distributor Catalog Hits: 6922
GEM-CHECK Digital Inspection Module Hits: 4566
Transactions for your accounting software for reconciliation Hits: 9746
Change, hide or display the hourly labor rate on invoices Hits: 10259
Add a job to a quote so it doesn't show in the punch clock Hits: 3769
How to add a new customer? Hits: 6878
How to print out the summary of tax distributions report on purchases? Hits: 3745
How to print in black and white and both sides of paper? Hits: 4252
The power of text messaging (SMS) from GEM-CAR Hits: 6637
How to setup and print your key tags? Hits: 5954
Performance report by work bay / technician and payroll Hits: 7476
How to bill a linked customer (e.g. Insurance)? Hits: 4214
How to link a kit to your tire categories? Hits: 5157
How to update the products price by applying a new matrix? Hits: 3911
How to schedule a long job in the Calendar? Hits: 3297
How to setup and use the card processing terminal? Hits: 4029
How to print a statement with detailed payments? Hits: 5481
How to activate and configure Worldpac SpeedDial? Hits: 8392
How to generate a discount on an account receivable? Hits: 3773
How to setup and use your barcode reader? Hits: 6634
How to change and manage the taxes Hits: 3454
How to change the font size of the legal text on the invoice? Hits: 5075
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5052
Display only available inventory in search results window Hits: 4610
Detailed internal work report Hits: 5159
How to generate a core to return? Hits: 5157
Where to find the local & direct phone lines for Support? Hits: 4785
How to transfer a tire storage to another vehicle? Hits: 6692
Yearly sales report for a product through the Inventory window (New) Hits: 5449
Is the deposit taxable or not, and what is its cost? Hits: 3029
Understanding product types of job/products in inventory V6.0 Hits: 2907
Post a supplier bill with parts used in multiple Work Orders Hits: 3051
How to disconnect a user? Hits: 3050
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4030
How to export Invoicing transactions to TEXT files Hits: 3014
New core tracking system! Hits: 4904
How to disable CARFAX for a specific customer Hits: 4758
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5142
Display an alternate delivery address on the invoice Hits: 4868
Invoice with a past date and limit how far you can go Hits: 2973
What's the visual aid to know that hours have been modified? Hits: 4408
Search customer by plate from the "License" field Hits: 4210
Inventory report by line code (9.1+) Hits: 4054
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4522
The meaning of the color codes in the Point of Sale Hits: 5866
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 4770
Promised time : where do we put it in the POS Hits: 3116
How do we know in which bin to place the parts that are received for a job? Hits: 3207
Update 411 in GEM-CAR Hits: 3477
Configuration of General Information Hits: 6377
ML - Sharing History Hits: 6769
FAQ : Managing inventory using Min / Max Hits: 8210
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3140
How to setup and use National Accounts Hits: 4333
Management of National Accounts Hits: 3738
How to use IP address on station(s) to speed up the connection to server? Hits: 4161
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 2926
Pay Supplier by Credit Card Hits: 4311
2 free alternatives when you don`t have Excel Hits: 5627
GEM-CAR Hits: 3683
Where to place the license file and what it is? Hits: 3712
How to change a payment method on an invoice before the end of day Hits: 3920
How to connect to the cloud using your tablet or phone Hits: 4142
Setup your SMTP server to send email (change/edit password) Hits: 5299
Age Of Account Transfer or importation of receivable from Excel Hits: 4370
Reformatting accounting aging to import receivable in Excel Hits: 4189
Vehicle Makes and Models Management Hits: 3638
How to add item to drop down menu with no spy glass Hits: 3669
How to print vehicle list by customer? Hits: 3392
How to work with GEM-CAR from home/remote: free option Hits: 9424
Used Car Module: New classification feature added Hits: 5755
How to quickly create an invoice? (5 steps) Hits: 3513
Printing multiple copies of invoices Hits: 6901
Create a kit from the Point of Sale Hits: 5498
How to integrate and use NAPA Prolink SE? Hits: 5798
Term & Condition for GEM-TIRE Hits: 3384
Save a copy of estimates sent by email Hits: 3215
Vehicle down time analysis report Hits: 3469
Actions that cause an unbalanced inventory Hits: 3816
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 3771
End of the month procedure for accounting & reporting Hits: 6786
How to export/import customers/suppliers/ from Acomba Hits: 5528
How to share a printer Hits: 3623
When managing utility bills choose: apply taxes or not Hits: 5294
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 6676
Top reasons why our customers aren't using a bridge Hits: 9367
Changing the customer of an existing estimate Hits: 2928
How to reprint a supplier cheque Hits: 3207
Search by license plate number with CARFAX Hits: 5063
CARFAX - End user license agreement / Terms and conditions Hits: 3718
Create step / classification of the quote Hits: 4079
How to search a customer by vehicle informations Hits: 6257
How to make a partial payment on a supplier invoice Hits: 6548
How to bill the tax only on the invoice Hits: 5790
How to change a supplier number Hits: 6724
How to merge the vehicles of a customer (with their history) Hits: 8161
Create or modify a bank used for supplier payment Hits: 6288
Set default option automatically Hits: 6453
Set Miles or KM by default Hits: 6514
Print customer aging Hits: 6146
How to create a bloc to manage training / holiday Hits: 6469
Block management in the calendar for training & holiday Hits: 5936
How to configure and link properly your GL accounts? Hits: 6300
How to import GL accounts from excel file? Hits: 6771
How to make a tax only invoice? Hits: 4981
How to create a new product in the POS screen? Hits: 7236
FAQ Acomba Hits: 8867
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 8829
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23400
Multi-Location Hits: 7260
FAQ GEM-CLOUD Hits: 8054
FAQ Production Module Hits: 7424
FAQ Transmission Module Hits: 6969
FAQ Automotive Club Hits: 2747
FAQ Automotive Club Module Hits: 7812
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 12975
FAQ Hosting Solution Hits: 6154
Retreading Module Hits: 9884
GPS Tracking Hits: 7350
Supplier Importation / Exportation Hits: 2588
FAQ Help Hits: 3636
FAQ Unit cost analysis Hits: 7641
FAQ Truck Management with specific options Hits: 2681
FAQ Government Inspection Hits: 7967
FAQ Distribution Hits: 3408
FAQ Supplier Importation/Exportation Hits: 7713
FAQ Survey Hits: 9063
Fuel Module Configuration Hits: 2642
Creating bank and payment method for supplier payment Hits: 8099
FAQ Customer Importation | Import data from repair shop software Hits: 19088
How to block invoicing if the credit limit is reached? Hits: 3200
FAQ_ Printing Cheque/Check Hits: 10127
Remote Hits: 2584
SMS Benefits and limitation Hits: 6199
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 3883
FAQ Reminders Hits: 3230
Reporting Receivables\Payables Hits: 5854
Reporting Sales Hits: 5090
Reporting Customers Hits: 6668
FAQ Invoices Hits: 4318
FAQ Customer Management | GEM-CAR manage customer Hits: 19221
How to merge/delete doubled/duplicate customers and keep the history? Hits: 6844
How to change a customer number / How to merge clients Hits: 6755
AVR. labels for tire storage Hits: 7216
Planning Hits: 2637
End Of Day Hits: 3696
FAQ Special Tire Search by Criteria Hits: 12967
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13374
Tire National Account Management software - HELP Hits: 14033
Tax Management Hits: 7288
FAQ Group Discount Hits: 8643
FAQ Product Importation/exportation Hits: 2986
How to do manual supplier invoice entry? Hits: 4783
Price Matrix Hits: 3160
FAQ Linked Product Hits: 3037
FAQ Oil Change Management Hits: 3580
FAQ Kit Management Hits: 3242
Creating Product Hits: 3448
FAQ configuration of Categories and Type of Categories Hits: 3411
GEM-CLOUD Hits: 3124
List Of Options of the General Information - Option List Hits: 9010
Point of sale general Information Hits: 6623
faq Local Configuration Hits: 7691
FAQ Glass Module Hits: 8237
FAQ Fuel Module Hits: 8165
FAQ Tire Module Hits: 9200
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 7710
FAQ Payables Hits: 5824
Configure multiple currencies for supplier purchases Hits: 5743
How to duplicate an invoice Hits: 2643
How to cancel / reverse an invoice Hits: 3087
Reporting Module Hits: 2993
FAQ - Punch Clock Hits: 5080
FAQ Vehicle File Hits: 6389
Verbal Approval Hits: 3072
FAQ Used Car Module Hits: 4114
FAQ Courtesy Car and Rental Software module Hits: 7650
FAQ - Part Return and Core Management Hits: 3424
FAQ - Internet Ordering Hits: 3196
FAQ Signature Pad Hits: 4360
FAQ GEM-WORK Hits: 3574
FAQ Sending Text message / SMS Hits: 3514
Work Order Hits: 3683
FAQ Agenda Hits: 14210
FAQ Quotation / Estimate Hits: 14729
Security Hits: 7507
Reports - End of fiscal year Hits: 5016
How to send / e-mail account statements - Hits: 7481
How to cancel / reverse account receivables payment Hits: 6399
Report: Account payables analysis on specific date Hits: 3932
The punch clock: procedure to put a job on Standby Hits: 5955
Express End of Day : to speed up the process Hits: 6231
GL: General Ledger Chart of Accounts Numbering System Hits: 12143
Example Hits: 3017
How to input a payroll transaction at the end of the month Hits: 6151
Internal note vs memo Hits: 2696
Easy module for national account management and follow up Hits: 6306
Reminders and statements blocked by your e-mail provider Hits: 6583
How to perform " End of day " procedure and why Hits: 7137
Set / assign GL account to a category Hits: 6860
How to create add modify GL account Hits: 6912
How to change the mileage in the vehicle's file? Hits: 6865
IMPORTANT: How to perform a backup of your database? Hits: 8323
How to configure / add / modify personalized links? Hits: 5572
How to change the duration of an appointment in the calendar Hits: 3069
Detailed or summary distribution report of transactions Hits: 5756
How to send your account sattements by e-mail / mail (display and print) Hits: 8613
FAQ Accounting Hits: 12117
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 6969
How to set tax rate in the USA Hits: 6158
How to modify your account statement? Hits: 4439
How to configure ZEBRA printer in GEM-CAR? Hits: 6415
How to install ribbon for ZEBRA GX420T ? Hits: 6168
How to setup and use GEM-GLASS? Hits: 3622
How to configure, activate and use shop supplies? Hits: 8028
Refresh button in the punch module. Hits: 6682
How to print customer label directly from customer's file? Hits: 5942
How to add a document to a vehicle file? Hits: 6528
How to disable shop supplies for particular job? Hits: 6276
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6044
How to change the date of an invoice? Hits: 7020
How to print customer labels? / Customer report by visits. Hits: 8904
Cancel a payment on an invoice when the end of day is done Hits: 5176
How to change payment method on an invoice before the end of day Hits: 1957
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2462
Reference, who reffered us to you? Hits: 3210
Verbal authorization Hits: 6796
Total invoice search - V7.1 Hits: 5997
How to verify is your period is balanced Hits: 6006
Rental module - V7.1 Hits: 3227
E-mail List report for customers with active e-mail address Hits: 3741
FAQ GEM-CAR Configuration Hits: 9958
FAQ Inventory Hits: 4512
FAQ Cash Register Hits: 3730
FAQ Point of sale (POS) Old Hits: 3856
Analyze report for SMS / text message sent Hits: 8847
On screen signature / activate electronic signature Hits: 8892
How to purchase used vehicle and add it to the inventory? Hits: 6186
How to create special category for used vehicles? Hits: 7377
Suggested purchase list - color code Hits: 6091
How to send text messages from your Shop Management Software Hits: 5921
How to send SMS messages Hits: 3620
How to create SMS templates Hits: 7190
How to activate the SMS function for a particular customer Hits: 5114
Summary of new customers with charts - V7.0 Hits: 3705
Sales analysis report with charts - V7.0 Hits: 4593
Monthly / Yearly sales report with charts - V7.0 Hits: 7579
Monthly sales report by product with charts - V7.0 Hits: 5095
Advertising on invoices - V7.1 Hits: 3661
Sales report by advisor with average and charts Hits: 6046
Sales report by payment method with charts - V7.1 Hits: 5855
Sales report by clerk with charts - V7.1 Hits: 4485
Sales summary report by category with charts - V7.1 Hits: 4935
Get paid anywhere by credit card using your mobile and Square Hits: 5654
Table of content - FAQ Hits: 27952
Managing inactive customers and deleting them - V7.0 Hits: 7138
Display discount on invoice Hits: 8618
Reprint or email an invoice from a work order in the history Hits: 9389
Modify the logo that appears on the packing shipping slip Hits: 6191
Performing a return on a new, guaranteed or defective Hits: 8529
Use the old core option to manage returns Hits: 7910
Configure the supplier check specification template Hits: 6726
Manage car rentals according to the vehicle’s mileage Hits: 6297
Schedule of rental of tools & equipment in your software Hits: 6457
Create a quick list of preferred items to add to an estimate Hits: 3096
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10043
Understanding the different reminder templates to send Hits: 9471
Activate color labels for the customer's line of credit Hits: 8658
How to Activate and Configure the Cash Drawer? Hits: 6286
Modify/reverse a payment method of invoice before end of day Hits: 8141
How to activate the preventative maintenance by model Hits: 7706
How to add money to your cash drawer during the day Hits: 6982
How to use Gift Cards / Rebate / Discount Hits: 7467
Send statements, estimates and invoices to different email Hits: 12237
How to create a category in GEM-CAR Hits: 15762
How to run Teamviewer - Portable ? Hits: 9385
Wired vs Wireless Networking in the Shop Hits: 6157
How to record payments for a supplier paid by VISA and Mastercard Hits: 6081
Updating Service Packs with Windows 8 Hits: 5671
Updating Service Packs with Windows 7 Hits: 6070
Getting ready to install GEM-CAR Hits: 7801
Importing inventory products from Excel or CSV files Hits: 13787
Canadian Tax rate by province Hits: 7201
Minimum System Requirements Hits: 5751
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7021
GEM-MECANIC Hits: 21707
Taxes configuration by customers Hits: 7216
FAQ by Module | GEM-CAR frequently asked questions Hits: 41657
How to transfer a vehicle/car from one customer to another Hits: 8876
How to transfer a vehicle/car from one customer to another Hits: 4123
Billing with insurance deductible and taxes for a customer Hits: 7768
Configuring GEM-CAR with Terminal Server Hits: 6560
DYMO configuration sticker printer for Bar code & key labels Hits: 7945
Print your label for next service: Oil change label software Hits: 11978
Configuration the Zebra printer: Oil change label stickers Hits: 10637
Data from sales report is different for the same date range Hits: 8833
How to handle a customer's bad debts Hits: 7137
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 2866
Printing individual labels for barcodes without a logo/price Hits: 7294
Printing water resistant tire labels with a Zebra Hits: 6200
Printing plasticized tire labels with high-strength glue Hits: 3494
Replacement/alternative parts or alternate products Hits: 11749
Management of delivery orders with multiple addresses Hits: 6442
How to create price matrix? / Setup price matrix Hits: 9824
How to send reminder letters with double-window envelopes Hits: 6435
Fold statements so that they fit in window envelopes Hits: 8618
Truck fleet management with preventative maintenance / PEP Hits: 6597
Vehicle file transfer function using the car’s VIN Hits: 7085
Client’s contact information transfer from 411 USA & CANADA Hits: 6461
Used vehicles-cars/exchanges/consignment with financing Hits: 6535
Problems with management of specific duties,environment fees Hits: 6522
How to configure categories with the general ledger / type Hits: 8533
Reasons that affect the Performance by bay/technician report Hits: 6429
Create tire storage codes with different rates and quantity Hits: 6739
How to print a report for a set of items in a kit Hits: 6236
Transferring parts from the NAPA Prolink site causes issues Hits: 6100
Transferring parts that are not in inventory into DAVE / WHI Hits: 6064
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5452
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 6782
Pay a supplier invoice via the cash register / petty cash Hits: 9178
How to enter money in the cash register ? Hits: 7961
How to create a cash register Hits: 7559
Manage NSF check cashing : easy steps Hits: 6005
How to print out a list of detailed invoices with the cost price Hits: 3345
How to change the date format on a particular workstation Hits: 5780
How to change the client number Hits: 3484
Purchasing via the POS and core management Hits: 7687
Validate if your customers are loyal : visits and sales Hits: 3835
Analyze activity and sales per department & job type Hits: 6074
Configure the body/text of an estimate email with a signature Hits: 8480
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4720
Reprint an end-of-day report that is printed/closed Hits: 5521
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3293
How to assign a language of correspondence Hits: 6098
How to add a logo in a reminder letter, e.g.: CAA Hits: 8977
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7527
How to reprint a supplier cheque - V6.0 Hits: 2265
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4632
When making purchases, how not to create all the items on inventory ? Hits: 2189
Change the duration that archives are displayed in history Hits: 4281
Activate or close your cash register at the end of the day Hits: 6903
Configuration to memorize parts on a job like an oil change Hits: 6580
How does GEM-CAR calculate the taxes? Hits: 5747
Manage windshield & glass change/installation with insurance Hits: 5831
Validate if the invoice contains the address (send reminder) Hits: 6397
How to know if a preventive maintenance option is activated Hits: 6537
How to know if a job is still pending in the time stamp/punch clock Hits: 6415
Create used-vehicle stock number via the POS Hits: 7133
Management of multiple tax levels for delivery out of area Hits: 5544
How to deactivate the postal code format to enter a zip code Hits: 6195
Analyzing Sales Report: do you have loyal customer? Hits: 4981
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4229
How to print out and analyze your sales reports Hits: 4999
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4493
Can I Send Reminder Emails? Hits: 7822
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3626
How to print out a supplier cheque journal report - V7.0 Hits: 6654
Generate the age of accounts payable by supplier Hits: 6940
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 7789
How to reprint a supplier cheque Hits: 5226
Change order position of your bay in the agenda/calendar Hits: 6494
How to export the items in your inventory to Excel or CSV Hits: 5960
Measure the return on sending customer's reminder by email Hits: 4087
How product categories work Hits: 7636
Reprint an end-of-day report that is printed/closed Hits: 3370
Managing insurance deductibles for insurer files Hits: 6141
How to track your customers number of visits and sales ? - V6.0 Hits: 2342
Simply Accounting and Quickbooks transfer Hits: 7901
How to create your logo by yourself Hits: 5743
How to create or add your logo on your estimate or invoice Hits: 6379
How to invert print and display on the display icon Hits: 5689
How to add information faster and easy GEM-PEN Hits: 3561
How to show the subtotal for each job Hits: 5832
How to change taxes: multiple taxes levels management Hits: 6883
Find your SMTP address - complete List Hits: 19413
SMTP List Hits: 6325
Entering previous account statement amounts and balances Hits: 7255
Print the list of tires required for tomorrow’s appointment Hits: 7259
Entering your SMTP address. E-mail estimates and invoices Hits: 7543
Creating tires in inventory, searching for available tires Hits: 8319
Change, add or modify payment methods : direct deposit Hits: 7963
Creating job packages or kits Hits: 7990
Updating the tire retail prices by make/brand or model Hits: 6811
Use national accounts / third party invoicing Hits: 6400
How to configure and print receipts on a coupon printer. Hits: 7700
Activate parts memory on a job: oil change package Hits: 6660
How to select the default or personal mileage units (Kilometres or Miles) Hits: 6887
Map directions to go from the shop to the customer Hits: 7246
Activate automatic OEM preventative maintenance reminder Hits: 7350
How to create and/or change User Names and PW? Hits: 6364
Search for parts sold to a specific customer in history Hits: 4319
How to download the Internet Explorer 11.0 upgrade Hits: 7022
How to change, modify or see the item cost on the POS window Hits: 8792
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4285
How to activate the Truck Tab for customer vehicle data? Hits: 8206
Create and print a new tire storage label from your software Hits: 8857
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6149
How to improve your computer's performance? Hits: 6055
Receive and enter your purchase invoices via the POS Hits: 7426
Invoice a different bill to or a National Account Hits: 6144
Create GL and payment method for an Account to an Account? Hits: 6507
Display inventory location on a shipping slip Hits: 6704
Put a customer on credit block / pending for credit approval Hits: 6434
Canadian Federal Fuel Taxes Hits: 6503
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 6627
Canadian & Quebec taxes on fuel and petroleum products Hits: 6572
Specific Duty & recycling fees for new tire are taxable Hits: 6791
My color printer is very slow, I would like buy a faster one Hits: 5402
How do I manage fuel sales in my GEM-CAR software Hits: 9285
My printer prints my reports and documents outside the page margins Hits: 6063
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6165
Receivables in my End of Day report no longer balance Hits: 7090
Little squares or rectangles are showing on my reports Hits: 5696
Send my invoice to the attention of a specific person Hits: 14445
Register a deposit and collect the balance later Hits: 6461
How can I change font in GEM-CAR Hits: 6613
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8515
Invoices and reports are not printing at the correct printer Hits: 6597
How can I add another customer to the same telephone number? Hits: 6566
Transfer French description from CARQUEST’s Weblink Hits: 6881
Your Sales by Sales Rep report is empty Hits: 5061
The accounts receivable code (AR) no longer works Hits: 9829
Reserve on hold parts, materials, tires for an estimate Hits: 6293
How to set discounts or prices for group or fleet accounts Hits: 6619
Change/modify the credit terms or conditions in your invoice Hits: 6827
Enter a default regional area code, city and province/state Hits: 6045
How do I activate and use the Sort key and quick search Hits: 5957
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 6754
Change the internet Login information of your tire supplier Hits: 9105
How to assign price levels and link these to parts and tires Hits: 7110
How can a product be automatically linked or associated Hits: 7474
Printing customer labels for promotions or Christmas cards Hits: 7812
How to create Reminders? Hits: 10487
How to configure security levels by user Hits: 7420
How do I change the promotional message on my invoices. Hits: 6243
How do I print labels for the customer monthly statements? Hits: 8949
What Label model should I purchase for barcode printing? Hits: 5494
Block the software from sending a reminder to a customer Hits: 9200
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4148
How do I enter a tax included dollars amount on an item Hits: 2791
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5159
Are there any user manuals or guides available for GEM-CAR? Hits: 6259
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9085
Measuring Production Performance: Technician/Mechanic Hits: 11661
Billing a commercial customer (taxes, insurance & deductible) Hits: 2224
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 8914
When selecting a client, the estimates list does not appear Hits: 8753
Change the work order template for inspection, truck, tires Hits: 9282
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 1697
Integrate a catalog/price list products Hits: 9068
Modify/adjust cost price in the history /sales reports / POS Hits: 9793
Find a payment from a supplier invoice: report Hits: 1703
FAQ - Tire Storage Software for tire store and distributor Hits: 13856

Point Of Sale

  • You are here:  
  • Home