GEM-CAR software for auto repair shop | Car and fleet management GEM-CAR SaaS : Your complete garage management solution in the cloud
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Title Hits
Automotive Repair Guide Software with Labor Guide & diagram Hits: 48844
Early suppliers payment discounts of 2% good or bad? Hits: 2004
Top 10 Tips to reduce your inventory of parts Hits: 2038
GEM-BOOKS - Accounting and payroll software Hits: 4275
Change rate/hourly rate by batch or by category Hits: 2600
Robert Thibert wheel software catalog integration Hits: 3467
Create a list of customers to check if someone cancels their appointment ? Hits: 2379
Add a personalized field to a customer file or in the company Hits: 2294
Print a customer list with detail of their vehicle Hits: 2464
Changing the default quantity of a product when adding it to the POS Hits: 2488
Hide / display de quantities on the delivery / packing slip Hits: 2487
GEM-CAR provides free accounting software solutions? Hits: 12634
GEM-CAR: mechanical shop software compatible with Simply Accounting/SAGE 50 Hits: 4589
Acomba - recommended accounting software Hits: 4607
Quickbooks: accounting software compatible with GEM-CAR Hits: 4828
10.5 Reasons for using the GEM-CAR calendar Hits: 3057
Tax settings : Special configurations Hits: 3483
CARFAX Shop Loyalty Program: CARFAX for Life Hits: 5124
How to manage / calculate / generate Administrative Fees ? Hits: 5599
How to export data from CARS to GEM-CAR Hits: 3325
Billing with insurance deductible for a commercial client who pays the taxes on the entire invoice Hits: 3021
Set deductible Hits: 3127
Printing the rental agreement Hits: 3214
Fuel sales report Hits: 3397
How to search for an alternative part from the POS Hits: 3487
Set reminder for driver's license renewal Hits: 3446
Show preventative maintenance as a popup in the POS Hits: 3500
Specific duty of tire sales report Hits: 3236
Updating the 9 price level from an Excel file Hits: 3345
Printing colored labels by season Hits: 3003
Creation of linked product as "Specific duty" Hits: 3085
Linking specific duties Hits: 3260
Where to save tire size front and rear in the customer file Hits: 2954
Sales report and statistics Hits: 3218
Searching from the POS for customer by name or other criteria Hits: 3160
How to access main customer information in one click in the POS Hits: 3513
Print timestamp on the invoice Hits: 3706
How to pay a bill using multiple payment modes Hits: 3292
How to access the supplier list from the POS in 1 click Hits: 3129
Setting default GL ledger Hits: 3077
Setting the tax level by supplier Hits: 2920
How to change the time range for invoices displayed in history Hits: 3105
Template for supplier importation Hits: 2966
You don't have Excel, use a CSV file Hits: 4174
How to show all 9 level of pricing in the POS for 1 item Hits: 3349
Configuration of a file with the right column header Hits: 3052
How to set the 9 levels of pricing in the inventory Hits: 3272
How to search for the list of package from the POS Hits: 2895
How to input category in a drop box or a text field when creating a new product in the POS Hits: 3267
How to add a part and a quick tip to add multiple parts Hits: 2951
How to scan the VIN from the punch Hits: 3321
How to add a reminder from the punch Hits: 3021
There is a gap in the punch clock schedule for an employee but he worked all day Hits: 2895
Configuration of the color code for the status of a job Hits: 3328
How does the supervisor window work to correct timestamp Hits: 3113
Top 10.5 reasons to use the punch clock Hits: 2803
How to loan money to an employee and keep trace Hits: 2650
How the next visit is planned automatically by the software Hits: 2645
How to see the history of the vehicle from all owners Hits: 2747
How to add an option to the vehicle Hits: 2879
How to add a picture of the car Hits: 3206
How to leave a trace that you have returned tires to the customer Hits: 2618
Used car inventory value Hits: 2683
How to track the cost of a vehicle: purchase and repair Hits: 2698
Printing tire labels using different colors by season Hits: 2537
Selling your shop/garage: ensure a healthy transition Hits: 2374
Tire size list from the storage Hits: 3801
Tire storage value for insurance Hits: 2569
How do I know if a customer has tires in storage Hits: 2370
Tire Storage Configuration Hits: 3060
How to measure the effectiveness of our client or customer's recall/reminder/follow-up letters Hits: 2758
How do I create automatic estimates or reminder letters for a suggested or proposed job or preventative maintenance work that needs to be done? Hits: 2422
How to add a personalized link Hits: 2454
How to change the back color of the invoice Hits: 2675
Doing a quick quote for a cash or counter/walk-in customers with no vehicle Hits: 2445
How to access other distributors from the POS: using the right click Hits: 2444
Activate your CARFAX VIN decoder Hits: 3348
Activating Mitchell labor transfer Hits: 3033
Activate your ALL DATA labor transfer from the POS Hits: 2553
How does the search icon works Hits: 2513
How to change the customer’s vehicle on an existing estimate Hits: 4450
How to make a customer tax exempt? Hits: 2252
Automatic spellcheck in GEM-CAR Hits: 2549
10.5 Reasons to use GEM-CAR's electronic punch clock Hits: 2346
How to use NAPA VIN decoder vs CARFAX Hits: 3298
Internal client configuration for invoices without sales Hits: 3130
How to read tire sizes? Hits: 3786
Punch window report for the payroll Hits: 2319
Use & associate/link an associated product: Specific Duty Hits: 3093
Configuration of the workshop equipment Hits: 2926
Management of steps/status & classification of estimates Hits: 2193
Order note / title to manage promise time Hits: 2351
Configuration of Environmental Management Fee (EMF) Hits: 2813
How to change the default value for oil changes Hits: 2321
How to re-print an already printed / closed end of day report Hits: 2199
End of day summary report doesn't balance/equal/match with the sales summary Hits: 2151
How to add your advertisements / discount coupons on your invoices and estimates Hits: 2683
Add a new internet distributor/supplier for parts catalog Hits: 3206
Connecting multiple users on the same Internet catalogue distributor Hits: 2295
How to manage NSF Hits: 2429
Quickly find an appointment for a customer booking Hits: 2513
Access a UCDA Car Sale Contract Hits: 2342
The Cost Price does not Show in the Point of Sale Hits: 2317
Sales and Purchases in Foreign Currencies - Exchange Hits: 2416
Stock you filter inventory based on make and model not ABC Hits: 2444
List of new customers in a month to sent promotion Hits: 2318
How to close a program on the cloud : CTRL + ALT + DELETE Hits: 2389
Configure and use AutoServe1 inspection sheets Hits: 2587
Inventory Transaction: purchases, sold, manual adjustment Hits: 2457
How to return unused products from your inventory Hits: 2488
Partial Payments with Discount to Suppliers Hits: 2365
Quick access to kits from POS Hits: 2764
Adding or creating a barcode to a product Hits: 2649
Use multiple monitor on the cloud using RDP Hits: 2395
History a vehicle vs the history of a customer's vehicle Hits: 3241
Advance Kits for wheels : pros and cons Hits: 2598
The GEM-2D : New wireless barcode reader 2D Hits: 3505
List Oil change label model with or without logo for Zebra Hits: 2476
Label model with barcode for inventory Hits: 2760
Fix broken Shared folder Windows 10 Pro: connectivity issue Hits: 3099
Does GEM-CAR offer a complete accounting software solution ? Hits: 2726
Payroll Software Module : Save Time and Money Hits: 3619
generate automatic purchase order using the minimum quantity Hits: 2991
Set minimum and maximum quantity in a product / inventory Hits: 2887
View a list of item were the stock level is bellow minimum Hits: 3016
How to Configure GEM-LINK? Hits: 2407
Transfer data history from over 100 repair shop software/SMS Hits: 4574
Default label configuration for GEM-CAR barcode size Hits: 2792
Demographic sales report and zip code / postal code structure Hits: 6060
How to delete unused products Hits: 4300
How to generate an inventory report Hits: 2744
How to configure GEM-CAR to use a multi-tray printer Hits: 3172
Export or print out a list of customers emails Hits: 3368
Activate your spell check in GEM-CAR using Windows 10 Hits: 2193
Example of recommended inspections for specific types of jobs Hits: 2726
Re-activate/bring back inspection sheets lost after update Hits: 2770
How to display entry and exit mileage on estimates/invoices Hits: 2806
Double-click in the calendar to expand long notes Hits: 2641
Activate an existing yet inactive tire storage Hits: 2729
Remove outdated estimates Hits: 2683
How to activate your shop's SiriusXM account? Hits: 3822
How to activate and use GEM-SCAN - Version 13 Hits: 3959
First Remote Connection Procedure: Cloud Hits: 2811
How to locate individual customers from your sales report Hits: 2304
How to activate existing but inactive tire storage Hits: 3404
Dispatch module Hits: 2357
Change matrix of groups/items that already are in inventory Hits: 5267
Removing the blank space at the bottom of your invoice Hits: 2513
Automatically schedule jobs in the calendar from punch clock Hits: 2352
Anolyte, Approved Cleaner/Disinfectant for COVID-19 Hits: 2694
Setting a default printer in Windows 10 Hits: 3107
How to take out a list of tire storage Hits: 4319
How to make end of day of payables Hits: 2816
Associate an inspection report with a job: GEM-WORK Hits: 2994
Hourly labor cost, how to do the math Hits: 2985
Multi-window/screen : open calendar/point of sale and check Hits: 2711
Add overpayment (deposit) as a credit in receivables Hits: 3057
Transfering parts from the NAPA PROLINK website is a problem? Hits: 2424
Taking out an inventory transaction report Hits: 6272
Account receivable analysis and aging report for customers Hits: 3221
How to add a Hybrid or Electric vehicle model Hits: 2618
End of the month procedure Hits: 4529
How to generate a list of customers with upcoming reminders Hits: 2747
Punch Clock : What is the "Stop" button for? Hits: 3496
How to save reports and files from Cloud to your local drive Hits: 3070
How to add kits faster in an estimate Hits: 2804
How to use the fast order feature of Napa Prolink SE Hits: 3820
GEM-CONNECT module : procedures Hits: 2365
Start selling tires online: TireConnect catalog integration Hits: 4876
Tire search Hits: 2911
Validation of QST and GST numbers: It is your responsibility Hits: 13136
How to setup GEM-MONEY Hits: 6419
How to update GEM-CAR Hits: 1963
Procedure to print a vehicle's sale contract Hits: 3922
How to send an e-mail and print an invoice at the same time Hits: 2796
How to configure GEM-CHAT - live chat software in your SMS Hits: 5034
How to set a fixed price on an oil change kit Hits: 3813
Manage NSF and how to put the transaction back in receivable Hits: 3551
Add style and colors to notes and internal memos Hits: 3517
How to integrate AllData automotive labor guide to GEM-CAR Hits: 5813
How to manage different products and job categories Hits: 5031
How to get a customer list with a vehicle Hits: 3599
Create a new vehicle sales contract in GEM-CAR (12.0.0) Hits: 3858
Reverse Cancel receivable payment & accept 0$ payment in AR Hits: 4450
How to find a customer's postal code in the POS (12.0.0) Hits: 3899
Tax report for TPS and TVQ / HST (12.0.3) Hits: 4149
Conciliations for verification of checks and bank transactions (12.0.0) Hits: 3590
How to view the POS in full screen (12.0.0) Hits: 4552
Calculate technicians' hours on the job with the punch clock (12.0.0) Hits: 3837
Vehicle importation Hits: 3726
How to change the POS icons Hits: 3877
Email addresses by advisor Hits: 2879
Tire storage tip: printing colored labels Hits: 3439
Change the message at the bottom of account statements Hits: 2980
Why aren't the distributions and sales reports balancing? Hits: 4171
GL configuration by department Hits: 3304
Incorrect inventory tracking, possible causes? Hits: 4095
How to track payment history of a specific customer. Hits: 3385
Track or get a list of sold/to sell/ rented cars & equipment Hits: 4580
Multi-location/Multi-enterprise: configuration & options Hits: 4086
Tax table calculation by province for Canada Hits: 4306
Updating to version 11.0.6 Hits: 3980
Updating to V11.0.4 to fix the Microsoft patch : IMPORTANT Hits: 5640
List of Shop Management Software: automated data conversion Hits: 4341
New Internet links available in GEM-LINK Hits: 7553
How to track deleted item Hits: 3971
Select different Invoice model/template: fuel, distribution Hits: 5246
Promotional plastic key chain with bar code to open a file Hits: 5541
How to set up an account with Partstech Hits: 6880
GEM-CARD : Credit Card Processing Program Benefits Hits: 7044
How to calculate the cost of your shop supply and apply it Hits: 4507
Inventory adjustment value to do in your accounting Software Hits: 3407
Looking for an invoice by product number Hits: 3666
How to calculate the cost on a job in an estimate / work order ? Hits: 3668
How to calculate the cost and your margin on the workshop equipment? Hits: 3881
Unblock An Order Hits: 3597
How To Change The Product Code? Hits: 3617
GEM-LINK for Connecting to Online Distributor Catalog Hits: 7747
GEM-CHECK Digital Inspection Module Hits: 4900
Transactions for your accounting software for reconciliation Hits: 11148
Change, hide or display the hourly labor rate on invoices Hits: 10589
Add a job to a quote so it doesn't show in the punch clock Hits: 4041
How to add a new customer? Hits: 7358
How to print out the summary of tax distributions report on purchases? Hits: 3982
How to print in black and white and both sides of paper? Hits: 4656
The power of text messaging (SMS) from GEM-CAR Hits: 7227
How to setup and print your key tags? Hits: 6404
Performance report by work bay / technician and payroll Hits: 7885
How to bill a linked customer (e.g. Insurance)? Hits: 4640
How to link a kit to your tire categories? Hits: 5509
How to update the products price by applying a new matrix? Hits: 4183
How to schedule a long job in the Calendar? Hits: 3687
How to setup and use the card processing terminal? Hits: 4530
How to print a statement with detailed payments? Hits: 5799
How to activate and configure Worldpac SpeedDial? Hits: 9445
How to generate a discount on an account receivable? Hits: 4073
How to setup and use your barcode reader? Hits: 7293
How to change and manage the taxes Hits: 3763
How to change the font size of the legal text on the invoice? Hits: 5377
What is the "WALK-IN CUSTOMER" / "counter" and how to use it? Hits: 5443
Display only available inventory in search results window Hits: 4955
Detailed internal work report Hits: 5560
How to generate a core to return? Hits: 5590
Where to find the local & direct phone lines for Support? Hits: 5177
How to transfer a tire storage to another vehicle? Hits: 7059
Yearly sales report for a product through the Inventory window (New) Hits: 5804
Is the deposit taxable or not, and what is its cost? Hits: 3332
Understanding product types of job/products in inventory V6.0 Hits: 3164
Post a supplier bill with parts used in multiple Work Orders Hits: 3291
How to disconnect a user? Hits: 3418
GEM-PHONE: synchronize pictures to your phone; link/attached photo/video to WO Hits: 4419
How to export Invoicing transactions to TEXT files Hits: 3332
New core tracking system! Hits: 5268
How to disable CARFAX for a specific customer Hits: 5082
Activate your 2-way text messaging (SMS) : texting 2 way Hits: 5516
Display an alternate delivery address on the invoice Hits: 5210
Invoice with a past date and limit how far you can go Hits: 3314
What's the visual aid to know that hours have been modified? Hits: 4682
Search customer by plate from the "License" field Hits: 4474
Inventory report by line code (9.1+) Hits: 4394
Display or hide "+app. taxes" from a job's total on the invoice Hits: 4808
The meaning of the color codes in the Point of Sale Hits: 6180
NEW MODULE! GEM-Fuel (Quick Gas Sale) (v9.0.51+) Hits: 5161
Promised time : where do we put it in the POS Hits: 3425
How do we know in which bin to place the parts that are received for a job? Hits: 3477
Update 411 in GEM-CAR Hits: 3732
Configuration of General Information Hits: 6863
ML - Sharing History Hits: 7213
FAQ : Managing inventory using Min / Max Hits: 8903
The receipts on my on-screen End of Day report is unbalanced Hits: 3306
Set up an advisor who receives commission on sales? Hits: 3499
How to setup and use National Accounts Hits: 5125
Management of National Accounts Hits: 4104
How to use IP address on station(s) to speed up the connection to server? Hits: 4829
Print a sales tax report at the end of the month/period when not using GL distribution Hits: 3205
Pay Supplier by Credit Card Hits: 4620
2 free alternatives when you don`t have Excel Hits: 5988
GEM-CAR Hits: 3949
Where to place the license file and what it is? Hits: 4163
How to change a payment method on an invoice before the end of day Hits: 4232
How to connect to the cloud using your tablet or phone Hits: 4552
Setup your SMTP server to send email (change/edit password) Hits: 5755
Age Of Account Transfer or importation of receivable from Excel Hits: 4724
Reformatting accounting aging to import receivable in Excel Hits: 4533
Vehicle Makes and Models Management Hits: 4087
How to add item to drop down menu with no spy glass Hits: 4016
How to print vehicle list by customer? Hits: 3715
How to work with GEM-CAR from home/remote: free option Hits: 10133
Used Car Module: New classification feature added Hits: 6073
How to quickly create an invoice? (5 steps) Hits: 3810
Printing multiple copies of invoices Hits: 7214
Create a kit from the Point of Sale Hits: 5873
How to integrate and use NAPA Prolink SE? Hits: 6549
Term & Condition for GEM-TIRE Hits: 3768
Save a copy of estimates sent by email Hits: 3479
Vehicle down time analysis report Hits: 3798
Actions that cause an unbalanced inventory Hits: 4156
How to show/hide phone/fax numbers on invoices (per-station setting) Hits: 4013
End of the month procedure for accounting & reporting Hits: 7273
How to export/import customers/suppliers/ from Acomba Hits: 6067
How to share a printer Hits: 3951
When managing utility bills choose: apply taxes or not Hits: 5622
Export the customers GL codes from QuickBooks in GEM-CAR Hits: 7108
Top reasons why our customers aren't using a bridge Hits: 10178
Changing the customer of an existing estimate Hits: 3204
How to reprint a supplier cheque Hits: 3441
Search by license plate number with CARFAX Hits: 5615
CARFAX - End user license agreement / Terms and conditions Hits: 4085
Create step / classification of the quote Hits: 4439
How to search a customer by vehicle informations Hits: 6575
How to make a partial payment on a supplier invoice Hits: 6933
How to bill the tax only on the invoice Hits: 6127
How to change a supplier number Hits: 7122
How to merge the vehicles of a customer (with their history) Hits: 8673
Create or modify a bank used for supplier payment Hits: 6614
Set default option automatically Hits: 6815
Set Miles or KM by default Hits: 6823
Print customer aging Hits: 6466
How to create a bloc to manage training / holiday Hits: 7363
Block management in the calendar for training & holiday Hits: 6344
How to configure and link properly your GL accounts? Hits: 6779
How to import GL accounts from excel file? Hits: 7272
How to make a tax only invoice? Hits: 5313
How to create a new product in the POS screen? Hits: 7653
FAQ Acomba Hits: 9425
FAQ Simply Accounting/SAGE 50 compatible automotive software Hits: 9393
FAQ Receivable | GEM-CAR manage receivable for automobile repair shop Hits: 23888
Multi-Location Hits: 7682
FAQ GEM-CLOUD Hits: 8527
FAQ Production Module Hits: 7913
FAQ Transmission Module Hits: 7437
FAQ Automotive Club Hits: 3074
FAQ Automotive Club Module Hits: 8261
FAQ Tire Distribution | GEM-CAR tire shop management software Hits: 13405
FAQ Hosting Solution Hits: 6446
Retreading Module Hits: 10303
GPS Tracking Hits: 7787
Supplier Importation / Exportation Hits: 2832
FAQ Help Hits: 3969
FAQ Unit cost analysis Hits: 8043
FAQ Truck Management with specific options Hits: 3011
FAQ Government Inspection Hits: 8407
FAQ Distribution Hits: 3741
FAQ Supplier Importation/Exportation Hits: 8140
FAQ Survey Hits: 9531
Fuel Module Configuration Hits: 2970
Creating bank and payment method for supplier payment Hits: 8540
FAQ Customer Importation | Import data from repair shop software Hits: 19646
How to block invoicing if the credit limit is reached? Hits: 3495
FAQ_ Printing Cheque/Check Hits: 10534
Remote Hits: 2875
SMS Benefits and limitation Hits: 6557
How to have the Labour rate appear on the invoice (such as for CAA/AAA standards) OLD Hits: 4371
FAQ Reminders Hits: 3587
Reporting Receivables\Payables Hits: 6305
Reporting Sales Hits: 5518
Reporting Customers Hits: 7108
FAQ Invoices Hits: 4821
FAQ Customer Management | GEM-CAR manage customer Hits: 19869
How to merge/delete doubled/duplicate customers and keep the history? Hits: 7327
How to change a customer number / How to merge clients Hits: 7236
AVR. labels for tire storage Hits: 7545
Planning Hits: 2923
End Of Day Hits: 4009
FAQ Special Tire Search by Criteria Hits: 13399
FAQ Recycling Fees Management (Customer and Distributor) Hits: 13844
Tire National Account Management software - HELP Hits: 14519
Tax Management Hits: 7742
FAQ Group Discount Hits: 9222
FAQ Product Importation/exportation Hits: 3238
How to do manual supplier invoice entry? Hits: 5150
Price Matrix Hits: 3516
FAQ Linked Product Hits: 3374
FAQ Oil Change Management Hits: 3872
FAQ Kit Management Hits: 3575
Creating Product Hits: 3731
FAQ configuration of Categories and Type of Categories Hits: 3794
GEM-CLOUD Hits: 3582
List Of Options of the General Information - Option List Hits: 9580
Point of sale general Information Hits: 6938
faq Local Configuration Hits: 8192
FAQ Glass Module Hits: 8748
FAQ Fuel Module Hits: 8633
FAQ Tire Module Hits: 9896
FAQ Truck and Fleet Management Software(GEM-FLEET) Hits: 8219
FAQ Payables Hits: 6268
Configure multiple currencies for supplier purchases Hits: 6037
How to duplicate an invoice Hits: 3016
How to cancel / reverse an invoice Hits: 3389
Reporting Module Hits: 3275
FAQ - Punch Clock Hits: 5751
FAQ Vehicle File Hits: 7225
Verbal Approval Hits: 3375
FAQ Used Car Module Hits: 4430
FAQ Courtesy Car and Rental Software module Hits: 8147
FAQ - Part Return and Core Management Hits: 3780
FAQ - Internet Ordering Hits: 3513
FAQ Signature Pad Hits: 4814
FAQ GEM-WORK Hits: 3890
FAQ Sending Text message / SMS Hits: 3860
Work Order Hits: 3964
FAQ Agenda Hits: 15743
FAQ Quotation / Estimate Hits: 16619
Security Hits: 8006
Reports - End of fiscal year Hits: 5342
How to send / e-mail account statements - Hits: 8470
How to cancel / reverse account receivables payment Hits: 6720
Report: Account payables analysis on specific date Hits: 4217
The punch clock: procedure to put a job on Standby Hits: 6268
Express End of Day : to speed up the process Hits: 6603
GL: General Ledger Chart of Accounts Numbering System Hits: 13568
Example Hits: 3346
How to input a payroll transaction at the end of the month Hits: 6519
Internal note vs memo Hits: 3092
Easy module for national account management and follow up Hits: 6710
Reminders and statements blocked by your e-mail provider Hits: 6882
How to perform " End of day " procedure and why Hits: 7583
Set / assign GL account to a category Hits: 7339
How to create add modify GL account Hits: 7336
How to change the mileage in the vehicle's file? Hits: 7222
IMPORTANT: How to perform a backup of your database? Hits: 9552
How to configure / add / modify personalized links? Hits: 5936
How to change the duration of an appointment in the calendar Hits: 3408
Detailed or summary distribution report of transactions Hits: 6097
How to send your account sattements by e-mail / mail (display and print) Hits: 9270
FAQ Accounting Hits: 12676
GEM-CAR on MAC / Iphone/ IPad / Android Hits: 7478
How to set tax rate in the USA Hits: 6490
How to modify your account statement? Hits: 4746
How to configure ZEBRA printer in GEM-CAR? Hits: 6786
How to install ribbon for ZEBRA GX420T ? Hits: 6523
How to setup and use GEM-GLASS? Hits: 4205
How to configure, activate and use shop supplies? Hits: 8589
Refresh button in the punch module. Hits: 7024
How to print customer label directly from customer's file? Hits: 6309
How to add a document to a vehicle file? Hits: 6847
How to disable shop supplies for particular job? Hits: 6556
How to change your wallpaper/backdrop in GEM-CAR? Hits: 6510
How to change the date of an invoice? Hits: 7417
How to print customer labels? / Customer report by visits. Hits: 9512
Cancel a payment on an invoice when the end of day is done Hits: 5548
How to change payment method on an invoice before the end of day Hits: 2288
GEM-CAR and social Media : Facebook, Linkedin, Youtube, Twitter, Google+ Hits: 2774
Reference, who reffered us to you? Hits: 3474
Verbal authorization Hits: 7155
Total invoice search - V7.1 Hits: 6329
How to verify is your period is balanced Hits: 6394
Rental module - V7.1 Hits: 3496
E-mail List report for customers with active e-mail address Hits: 4046
FAQ GEM-CAR Configuration Hits: 10714
FAQ Inventory Hits: 4953
FAQ Cash Register Hits: 4004
FAQ Point of sale (POS) Old Hits: 4254
Analyze report for SMS / text message sent Hits: 9445
On screen signature / activate electronic signature Hits: 9498
How to purchase used vehicle and add it to the inventory? Hits: 6542
How to create special category for used vehicles? Hits: 7778
Suggested purchase list - color code Hits: 6466
How to send text messages from your Shop Management Software Hits: 6400
How to send SMS messages Hits: 4011
How to create SMS templates Hits: 7583
How to activate the SMS function for a particular customer Hits: 5516
Summary of new customers with charts - V7.0 Hits: 4073
Sales analysis report with charts - V7.0 Hits: 4928
Monthly / Yearly sales report with charts - V7.0 Hits: 7995
Monthly sales report by product with charts - V7.0 Hits: 5461
Advertising on invoices - V7.1 Hits: 3961
Sales report by advisor with average and charts Hits: 6433
Sales report by payment method with charts - V7.1 Hits: 6275
Sales report by clerk with charts - V7.1 Hits: 4836
Sales summary report by category with charts - V7.1 Hits: 5274
Get paid anywhere by credit card using your mobile and Square Hits: 6002
Table of content - FAQ Hits: 28561
Managing inactive customers and deleting them - V7.0 Hits: 7556
Display discount on invoice Hits: 9547
Reprint or email an invoice from a work order in the history Hits: 10454
Modify the logo that appears on the packing shipping slip Hits: 6588
Performing a return on a new, guaranteed or defective Hits: 9166
Use the old core option to manage returns Hits: 8343
Configure the supplier check specification template Hits: 7101
Manage car rentals according to the vehicle’s mileage Hits: 6722
Schedule of rental of tools & equipment in your software Hits: 6939
Create a quick list of preferred items to add to an estimate Hits: 3398
Managing how internal notes are displayed in POS, calendar and punch clock Hits: 10939
Understanding the different reminder templates to send Hits: 10025
Activate color labels for the customer's line of credit Hits: 9365
How to Activate and Configure the Cash Drawer? Hits: 6629
Modify/reverse a payment method of invoice before end of day Hits: 8461
How to activate the preventative maintenance by model Hits: 8155
How to add money to your cash drawer during the day Hits: 7316
How to use Gift Cards / Rebate / Discount Hits: 7844
Send statements, estimates and invoices to different email Hits: 13381
How to create a category in GEM-CAR Hits: 16429
How to run Teamviewer - Portable ? Hits: 10245
Wired vs Wireless Networking in the Shop Hits: 6524
How to record payments for a supplier paid by VISA and Mastercard Hits: 6506
Updating Service Packs with Windows 8 Hits: 5959
Updating Service Packs with Windows 7 Hits: 6457
Getting ready to install GEM-CAR Hits: 8214
Importing inventory products from Excel or CSV files Hits: 15338
Canadian Tax rate by province Hits: 8308
Minimum System Requirements Hits: 6357
AVG antivirus: uninstalling GEM-CAR when using 411 & catalog Hits: 7478
GEM-MECANIC Hits: 23478
Taxes configuration by customers Hits: 7606
FAQ by Module | GEM-CAR frequently asked questions Hits: 44124
How to transfer a vehicle/car from one customer to another Hits: 9557
How to transfer a vehicle/car from one customer to another Hits: 4731
Billing with insurance deductible and taxes for a customer Hits: 8158
Configuring GEM-CAR with Terminal Server Hits: 6952
DYMO configuration sticker printer for Bar code & key labels Hits: 8451
Print your label for next service: Oil change label software Hits: 13170
Configuration the Zebra printer: Oil change label stickers Hits: 11303
Data from sales report is different for the same date range Hits: 9438
How to handle a customer's bad debts Hits: 7605
How to cancel payment of an invoice: 2 invoices that are reversed Hits: 3169
Printing individual labels for barcodes without a logo/price Hits: 7658
Printing water resistant tire labels with a Zebra Hits: 6634
Printing plasticized tire labels with high-strength glue Hits: 3801
Replacement/alternative parts or alternate products Hits: 12810
Management of delivery orders with multiple addresses Hits: 6786
How to create price matrix? / Setup price matrix Hits: 10650
How to send reminder letters with double-window envelopes Hits: 6727
Fold statements so that they fit in window envelopes Hits: 8971
Truck fleet management with preventative maintenance / PEP Hits: 7043
Vehicle file transfer function using the car’s VIN Hits: 7437
Client’s contact information transfer from 411 USA & CANADA Hits: 6737
Used vehicles-cars/exchanges/consignment with financing Hits: 6900
Problems with management of specific duties,environment fees Hits: 6893
How to configure categories with the general ledger / type Hits: 8885
Reasons that affect the Performance by bay/technician report Hits: 6700
Create tire storage codes with different rates and quantity Hits: 7076
How to print a report for a set of items in a kit Hits: 6567
Transferring parts from the NAPA Prolink site causes issues Hits: 6406
Transferring parts that are not in inventory into DAVE / WHI Hits: 6348
Printing documents sometimes causes errors and GEM-CAR shuts down Hits: 5787
How to add a punch clock via the electronic time stamp for a technician/mechanic Hits: 7070
Pay a supplier invoice via the cash register / petty cash Hits: 9769
How to enter money in the cash register ? Hits: 8406
How to create a cash register Hits: 7954
Manage NSF check cashing : easy steps Hits: 6312
How to print out a list of detailed invoices with the cost price Hits: 3598
How to change the date format on a particular workstation Hits: 6137
How to change the client number Hits: 3860
Purchasing via the POS and core management Hits: 8092
Validate if your customers are loyal : visits and sales Hits: 4111
Analyze activity and sales per department & job type Hits: 6464
Configure the body/text of an estimate email with a signature Hits: 9059
How to invoice a client/customer and save is transaction in the history without using a vehicle - V6.0 Hits: 4973
Reprint an end-of-day report that is printed/closed Hits: 5822
Evaluate your sales potential in the coming months/ Value of the proposed and re-scheduled Hits: 3627
How to assign a language of correspondence Hits: 6473
How to add a logo in a reminder letter, e.g.: CAA Hits: 9719
Accounts payable analysis (CAP) and suppliers - V6.0 Hits: 7904
How to reprint a supplier cheque - V6.0 Hits: 2547
How to print out distribution reports on GST, QST and HST sales taxes at the end of the month Hits: 4900
When making purchases, how not to create all the items on inventory ? Hits: 2459
Change the duration that archives are displayed in history Hits: 4572
Activate or close your cash register at the end of the day Hits: 7474
Configuration to memorize parts on a job like an oil change Hits: 6903
How does GEM-CAR calculate the taxes? Hits: 6083
Manage windshield & glass change/installation with insurance Hits: 6110
Validate if the invoice contains the address (send reminder) Hits: 6681
How to know if a preventive maintenance option is activated Hits: 6820
How to know if a job is still pending in the time stamp/punch clock Hits: 6746
Create used-vehicle stock number via the POS Hits: 7524
Management of multiple tax levels for delivery out of area Hits: 5883
How to deactivate the postal code format to enter a zip code Hits: 6527
Analyzing Sales Report: do you have loyal customer? Hits: 5539
Sales report per client/customer and cost per km (cost/mileage) – Fleet management Hits: 4493
How to print out and analyze your sales reports Hits: 5266
How to make an internal warranty/return invoice without affecting profitability reports Hits: 4906
Can I Send Reminder Emails? Hits: 8298
When making purchases, how not to create all the items on inventory Hits: 375
Print a GL distribution tax reports at the end of the month Hits: 3869
How to print out a supplier cheque journal report - V7.0 Hits: 6975
Generate the age of accounts payable by supplier Hits: 7767
Enter a payment to a supplier or print out a cheque - V6.0 Hits: 8333
How to reprint a supplier cheque Hits: 5624
Change order position of your bay in the agenda/calendar Hits: 7457
How to export the items in your inventory to Excel or CSV Hits: 6279
Measure the return on sending customer's reminder by email Hits: 4374
How product categories work Hits: 8346
Reprint an end-of-day report that is printed/closed Hits: 3601
Managing insurance deductibles for insurer files Hits: 6500
How to track your customers number of visits and sales ? - V6.0 Hits: 2616
Simply Accounting and Quickbooks transfer Hits: 8497
How to create your logo by yourself Hits: 6028
How to create or add your logo on your estimate or invoice Hits: 6662
How to invert print and display on the display icon Hits: 6001
How to add information faster and easy GEM-PEN Hits: 3852
How to show the subtotal for each job Hits: 6162
How to change taxes: multiple taxes levels management Hits: 7288
Find your SMTP address - complete List Hits: 20156
SMTP List Hits: 6884
Entering previous account statement amounts and balances Hits: 7654
Print the list of tires required for tomorrow’s appointment Hits: 7589
Entering your SMTP address. E-mail estimates and invoices Hits: 8054
Creating tires in inventory, searching for available tires Hits: 8653
Change, add or modify payment methods : direct deposit Hits: 8371
Creating job packages or kits Hits: 8318
Updating the tire retail prices by make/brand or model Hits: 7150
Use national accounts / third party invoicing Hits: 6690
How to configure and print receipts on a coupon printer. Hits: 8130
Activate parts memory on a job: oil change package Hits: 6972
How to select the default or personal mileage units (Kilometres or Miles) Hits: 7253
Map directions to go from the shop to the customer Hits: 7632
Activate automatic OEM preventative maintenance reminder Hits: 7816
How to create and/or change User Names and PW? Hits: 6746
Search for parts sold to a specific customer in history Hits: 4556
How to download the Internet Explorer 11.0 upgrade Hits: 7351
How to change, modify or see the item cost on the POS window Hits: 9477
How to know or indicate which technician(s) or mechanic(s) did the work on a specific job? Hits: 4586
How to activate the Truck Tab for customer vehicle data? Hits: 8688
Create and print a new tire storage label from your software Hits: 9192
What are some of GEM-CAR’s and Windows shortcut keys? Hits: 6585
How to improve your computer's performance? Hits: 6544
Receive and enter your purchase invoices via the POS Hits: 7708
Invoice a different bill to or a National Account Hits: 6430
Create GL and payment method for an Account to an Account? Hits: 6852
Display inventory location on a shipping slip Hits: 7058
Put a customer on credit block / pending for credit approval Hits: 6729
Canadian Federal Fuel Taxes Hits: 6813
Fuel and petroleum pricing, consumers and taxes. Fuel taxes Hits: 7003
Canadian & Quebec taxes on fuel and petroleum products Hits: 6988
Specific Duty & recycling fees for new tire are taxable Hits: 7117
My color printer is very slow, I would like buy a faster one Hits: 5660
How do I manage fuel sales in my GEM-CAR software Hits: 10007
My printer prints my reports and documents outside the page margins Hits: 6392
My logo looks fuzzy and/or stretched and/or too large or small Hits: 6492
Receivables in my End of Day report no longer balance Hits: 7410
Little squares or rectangles are showing on my reports Hits: 6014
Send my invoice to the attention of a specific person Hits: 14760
Register a deposit and collect the balance later Hits: 6735
How can I change font in GEM-CAR Hits: 6950
Enter monthly transactions to Acomba, Quickbooks, Simply Hits: 8899
Invoices and reports are not printing at the correct printer Hits: 6955
How can I add another customer to the same telephone number? Hits: 6904
Transfer French description from CARQUEST’s Weblink Hits: 7188
Your Sales by Sales Rep report is empty Hits: 5414
The accounts receivable code (AR) no longer works Hits: 10482
Reserve on hold parts, materials, tires for an estimate Hits: 6610
How to set discounts or prices for group or fleet accounts Hits: 6937
Change/modify the credit terms or conditions in your invoice Hits: 7159
Enter a default regional area code, city and province/state Hits: 6315
How do I activate and use the Sort key and quick search Hits: 6246
Submit National Account claim via the POS Ex: Goodyear Tire Hits: 7160
Change the internet Login information of your tire supplier Hits: 9581
How to assign price levels and link these to parts and tires Hits: 7478
How can a product be automatically linked or associated Hits: 7788
Printing customer labels for promotions or Christmas cards Hits: 8239
How to create Reminders? Hits: 11111
How to configure security levels by user Hits: 8379
How do I change the promotional message on my invoices. Hits: 6565
How do I print labels for the customer monthly statements? Hits: 9556
What Label model should I purchase for barcode printing? Hits: 5770
Block the software from sending a reminder to a customer Hits: 9840
How to perform a fiscal year-end or enter the current fiscal period? Hits: 4456
How do I enter a tax included dollars amount on an item Hits: 3082
The receipts on my on-screen End of Day report does not balance with my receipts Hits: 5714
Are there any user manuals or guides available for GEM-CAR? Hits: 6715
Can't connect to Mitchell1 or Prodemand labor & repair guide Hits: 9681
Measuring Production Performance: Technician/Mechanic Hits: 12351
Billing a commercial customer (taxes, insurance & deductible) Hits: 2722
Transfer (copy or duplicate) items (or parts) from one estimate (quote or invoice) to another Hits: 9751
When selecting a client, the estimates list does not appear Hits: 9602
Change the work order template for inspection, truck, tires Hits: 10120
Inventory management to reduce your inventory: Minimum and maximum stock Hits: 2135
Integrate a catalog/price list products Hits: 9891
Modify/adjust cost price in the history /sales reports / POS Hits: 10856
Find a payment from a supplier invoice: report Hits: 2053
FAQ - Tire Storage Software for tire store and distributor Hits: 14642

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